We are looking for a Patient Administrative Specialist to join our team in Pleasanton, California. In this role, you will play a key part in ensuring the smooth operation of front office tasks, including patient coordination, surgery scheduling, and administrative support within an outpatient clinical setting. This is a Long-term Contract position, offering an opportunity to contribute to high-quality patient care and efficient clinic management. Responsibilities: • Oversee front desk operations, including patient check-in and check-out processes. • Welcome patients warmly and address their inquiries regarding appointments, payments, and schedules. • Coordinate with healthcare providers to manage scheduling preferences and address urgent patient needs. • Utilize reference documents and tools to provide support between doctors and patients. • Perform various administrative tasks such as maintaining databases, processing forms, and managing paging directories. • Respond to non-clinical inquiries from patients and escalate issues as necessary. • Handle clinic-specific documentation, including filing, distributing faxes, and managing mail. • Ensure high standards of service by meeting or exceeding organizational and departmental expectations. • Assist with CRM tasks and escalate complex issues appropriately. • Support daily clinic operations through effective communication and coordination.

• High School Diploma or equivalent education required. • Familiarity with medical terminology and its application in a clinical setting. • Proficiency in computer systems and software relevant to administrative tasks. • Strong communication skills, both verbal and written, tailored to the needs of diverse audiences. • Ability to deliver excellent customer service while managing multiple priorities effectively. • Knowledge of Windows-based office software and operating systems. • Capacity to adapt communication styles to suit the understanding of the recipient. • Proven ability to remain calm and composed in high-pressure situations.

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Pleasanton, CA
remote
Temporary
25.00 - 35.00 USD / Hourly
We are looking for a Patient Administrative Specialist to join our team in Pleasanton, California. In this role, you will play a key part in ensuring the smooth operation of front office tasks, including patient coordination, surgery scheduling, and administrative support within an outpatient clinical setting. This is a Long-term Contract position, offering an opportunity to contribute to high-quality patient care and efficient clinic management. Responsibilities: • Oversee front desk operations, including patient check-in and check-out processes. • Welcome patients warmly and address their inquiries regarding appointments, payments, and schedules. • Coordinate with healthcare providers to manage scheduling preferences and address urgent patient needs. • Utilize reference documents and tools to provide support between doctors and patients. • Perform various administrative tasks such as maintaining databases, processing forms, and managing paging directories. • Respond to non-clinical inquiries from patients and escalate issues as necessary. • Handle clinic-specific documentation, including filing, distributing faxes, and managing mail. • Ensure high standards of service by meeting or exceeding organizational and departmental expectations. • Assist with CRM tasks and escalate complex issues appropriately. • Support daily clinic operations through effective communication and coordination.
2026-02-19T18:13:46Z

Patient Admin Specialist (PAS) Job in Pleasanton, CA | Robert Half