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49 results for Member Servicesenrollment Manager jobs

Member Services Representative

Hartford, CT
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
Our client in Hartford, Connecticut is seeking a Member Services Representative for a contract-to-permanent opportunity. This role is ideal for a customer-focused professional with strong communication skills, attention to detail, and a passion for delivering excellent service. The Member Services Representative will serve as a key point of contact for members, assisting with inquiries, resolving issues, and supporting day-to-day service operations.Key Responsibilities:<ul><li>Respond to member inquiries by phone, email, and in person in a professional and timely manner</li><li>Provide accurate information regarding services, policies, accounts, and general member support</li><li>Resolve member concerns and escalate complex issues as needed</li><li>Maintain and update member records with a high level of accuracy</li><li>Process forms, applications, and service-related documentation</li><li>Support internal departments with administrative and customer service functions</li><li>Track and document member interactions and follow-up activities</li><li>Ensure a positive member experience through responsive and solution-oriented service</li></ul>
2026-08-26T00:00:00Z

Member Services Support

Albany, NY
onsite
Temporary / Contract
19 - 21 USD / Hourly
Are you the kind of person who enjoys helping others, meeting new people, and staying busy throughout the day? Looking for an opportunity to gain valuable professional experience, build your skills, and grow your career with one of the Capital Region's most respected organizations?We're partnering with a large, well-established, and highly respected local employer that's expanding its Member Support team and looking to hire up to 15 new team members.Whether your experience comes from customer service, retail, hospitality, banking, administrative support, or another people-focused role, we'd love to connect with you! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism• Availability to work a flexible schedule within operating hours of 7:00 AM to 7:00 PM, Monday through Friday, including Saturday shifts from 8:00 AM to 2:00 PM.**Schedules provided two weeks in advance. Great Backgrounds Include:• Customer Service• Retail• Hospitality• Banking• Call Center• Administrative Support Why This Opportunity Stands Out:• Temp-to-hire with long-term potential• Strong training and career development opportunities• Supportive culture and team environment• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves Transportation-Friendly: Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation. Interested? We'd love to tell you more! Call Ashley Veltri & Mary Christman at 518-462-1430 We look forward to speaking with you!
2026-08-25T00:00:00Z

Client Services Manager

Walnut Creek, CA
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process oversight, and operational execution to ensure advisors and clients receive timely, accurate, and efficient support. The ideal candidate brings strong judgment, a service-oriented mindset, and the ability to improve workflows in a regulated financial services environment. Responsibilities:• Lead and develop the Client Service Associate team through recruiting, onboarding, coaching, and ongoing performance guidance.• Create clear team expectations and structured workflows that promote accuracy, accountability, and responsive client support.• Manage daily client service activity, ensuring smooth coordination of requests from advisors and clients.• Oversee onboarding and account administration tasks such as new account setup, transfers, documentation processing, and ongoing maintenance.• Act as the escalation point for complex service matters and drive timely, practical resolutions.• Document and refine operational procedures across servicing, onboarding, and reporting functions to improve consistency and scalability.• Partner with compliance stakeholders to align operational practices with applicable regulatory requirements and internal standards.• Supervise key operational aspects of the firm's technology environment, including reporting tools and workflow automation platforms.• Collaborate with leadership to strengthen system connectivity, increase automation, and introduce technology enhancements, including AI-enabled solutions where appropriate. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn
2026-09-03T00:00:00Z

Member Services Representative (Bilingual)

Las Vegas, NV
onsite
Temporary to Hire
21 - 23 USD / Hourly
Robert Half is looking for several bilingual Member Services Representatives to support health insurance members through clear, compassionate, and knowledgeable service. This contract to permanent opportunity is ideal for someone who thrives in a fast-paced call center environment and can confidently assist with claims, eligibility, and benefit-related questions in both English and Spanish. The person in this role will help members navigate complex concerns while ensuring each interaction is handled accurately, professionally, and in compliance with privacy and regulatory standards. Responsibilities:• Respond to escalated member questions and service concerns, working to resolve issues thoroughly and professionally.• Support claims-related inquiries and processing activities, including reviewing details and helping members understand next steps.• Partner with the benefits enrollment team to address questions involving eligibility, worked hours, and co-premium matters, with timely follow-up as needed.• Provide service in English and Spanish, using active listening and empathy to guide members through sensitive or complex situations.• Investigate non-routine problems, evaluate available information, and determine appropriate solutions for unique member cases.• Maintain up-to-date knowledge of health plan offerings, coverage guidelines, and service policies to deliver accurate information.• Record member conversations, research findings, and final resolutions in the appropriate systems with a high level of detail and accuracy.• Protect confidential information and follow applicable regulations, company procedures, and compliance standards during every interaction.
2026-09-09T00:00:00Z

Provider Enrollment Coordinator

Orlando, FL
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Provider Enrollment Coordinator to support healthcare provider onboarding and insurance enrollment activities for a permanent opportunity based in Orlando, Florida. In this role, you will help ensure providers are properly credentialed, applications are completed accurately, and enrollment progress is communicated clearly to clients and internal partners. This position is ideal for someone with healthcare credentialing experience who is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Responsibilities:• Manage the preparation and submission of provider enrollment and credentialing packets for health plans, networks, and related organizations.• Review applications and supporting records for completeness, accuracy, and alignment with regulatory and provider requirements.• Monitor enrollment progress, follow up with insurance carriers, and address delays or discrepancies to keep applications moving forward.• Maintain current files for provider credentials, licenses, certifications, and other credentialing documentation in an organized manner.• Serve as a point of contact for medical practices and providers by responding to questions about application status and enrollment-related concerns.• Partner with internal departments to coordinate timelines, share updates, and support accurate delivery of credentialing services.• Communicate with providers, practice managers, and team members to gather information, confirm next steps, and facilitate issue resolution.• Support process improvement efforts by identifying recurring challenges and sharing practical recommendations with the team.
2026-08-31T00:00:00Z

Payer Enrollment Specialist

Oceanport, NJ
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Our client in the Shrewsbury area is hiring for a Credentialing & Enrollment Specialist for their healthcare organization! This role is permanent and in office, Monday-Friday with standard hours of 9-5pm. This role is paying within the salary range of $65-75k base and offers medical benefits, vision and dental as well as 401k. This role would be responsible for managing payer enrollment, credentialing, and provider onboarding activities in a high-volume healthcare environment. Key Responsibilities<ul><li>Manage payer enrollment and credentialing processes for healthcare providers across both delegated and non-delegated environments.</li><li>Coordinate provider onboarding, credentialing, and payer enrollment from initial submission through completion.</li><li>Maintain accurate and timely payer enrollment information, tracking statuses, deadlines, renewals, and outstanding requirements.</li><li>Manage enrollment activities within a non-delegated environment, ensuring all payer requirements and deadlines are met.</li><li>Support and maintain delegated credentialing processes and ensure providers remain compliant with applicable requirements.</li><li>Review and assess provider credentials, licenses, certifications, and other documentation for completeness and compliance.</li><li>Manage enrollment and credentialing activities for a large provider population, including employee, source/WK1, and agency providers.</li><li>Work within a high-volume, highly regulated, and heavily audited healthcare environment, maintaining exceptional attention to detail and accuracy.</li><li>Utilize Excel to track, organize, and manage large amounts of provider and enrollment data.</li><li>Partner with internal teams, healthcare providers, and payers to resolve enrollment and credentialing issues.</li><li>Maintain organized documentation and records to support audits, compliance requirements, and ongoing provider participation.</li></ul>
2026-08-31T00:00:00Z

Enrollment & Eligibility Specialist

Los Angeles, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Key ResponsibilitiesThe Enrollment & Eligibility Specialist will support families throughout the enrollment and eligibility process. Responsibilities may include:<ul><li>Assist with open enrollment activities and other enrollment initiatives.</li><li>Conduct initial intake and eligibility certification for families seeking program services.</li><li>Contact families by phone and email to schedule enrollment appointments, request documentation, and provide status updates.</li><li>Conduct enrollment interviews with parents and guardians to gather required information and explain program requirements.</li><li>Review applications and supporting documentation for accuracy, completeness, and eligibility.</li><li>Verify that required forms and supporting records have been received and properly completed.</li><li>Follow up with families regarding missing, incomplete, or updated documentation.</li><li>Create, organize, and maintain family enrollment and eligibility files in accordance with established procedures.</li><li>Enter and update family information in internal databases and tracking systems.</li><li>Maintain detailed and accurate records of communications, appointments, eligibility determinations, and outstanding items.</li><li>Assist with quality-control reviews to ensure files meet organizational and program requirements.</li><li>Identify documentation discrepancies and work with families to resolve outstanding issues.</li><li>Provide professional and compassionate customer service to families by phone, email, and in person.</li><li>Clearly explain enrollment procedures, eligibility requirements, deadlines, and next steps.</li><li>Help families understand available services and connect them with appropriate community resources and referrals when needed.</li><li>Handle confidential and sensitive family information with discretion.</li><li>Work closely with internal staff to ensure enrollment cases are processed accurately and within required timelines.</li><li>Support general administrative needs related to enrollment, eligibility, documentation, and program compliance.</li><li>Maintain a high level of accuracy while managing multiple families, appointments, files, and deadlines simultaneously.</li></ul>
2026-09-08T00:00:00Z

Client Service Manager

Alamo, CA
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Services Manager | Wealth Management Firm | Walnut Creek Join a growing wealth management firm in a highly visible leadership role with the opportunity to make a meaningful impact as the business continues to scale. You'll lead the Client Service team, partner closely with advisors and firm leadership, and help build the operational infrastructure needed for continued growth. This is an ideal opportunity for someone who enjoys leading and developing people while staying hands-on. You'll have ownership over client service, onboarding, workflows, technology, and process improvement, with the opportunity to introduce greater automation and efficiency across the firm. The company also offers strong compensation + bonus potential, company-paid health and dental coverage, 401(k) contributions, PTO, and professional development support. Responsibilities<ul><li>Lead, mentor, and develop the Client Service Associate team </li><li>Oversee day-to-day client service and operational workflows </li><li>Manage client onboarding, account openings, transfers, and ongoing account administration </li><li>Serve as the escalation point for complex client service matters </li><li>Build and improve scalable processes, procedures, and controls </li><li>Partner with advisors, compliance, and leadership across firm-wide initiatives </li><li>Oversee operational technology, including CRM, reporting, and workflow platforms </li><li>Drive automation, systems improvements, and AI-enabled initiatives </li><li>Help build the operational infrastructure to support continued firm growth </li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-08-29T00:00:00Z

Customer Service Manager

Tacoma, WA
onsite
Temporary / Contract
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to support service operations and deliver an outstanding experience for customers in Frederickson, Washington. This Long-term Contract position is ideal for someone who is detail oriented and can lead day-to-day customer interactions, coordinate service requests, and keep communication flowing across a fast-paced support environment. The role requires someone who can balance team oversight, account care, and scheduling accuracy while maintaining high service standards. Responsibilities:• Lead daily customer service activities and guide the team in resolving inquiries with professionalism, urgency, and care.• Manage customer accounts by addressing service needs, documenting interactions, and strengthening ongoing client relationships.• Oversee call center workflows to ensure incoming requests are handled efficiently and escalated appropriately when needed.• Coordinate job scheduling and dispatch activities to align field service resources with customer requirements and timelines.• Use computer-aided dispatch tools to monitor assignments, track service progress, and support timely updates.• Review service performance trends, identify process gaps, and implement practical improvements that enhance response quality.• Partner with internal teams to communicate priorities, resolve operational issues, and maintain a smooth customer experience.
2026-09-09T00:00:00Z

Customer Service Manager

Baytown, TX
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
Our client is hiring a bilingual Customer Service Manager to guide a customer support team serving transportation and warehousing operations in Baytown, Texas. This role blends team leadership, service excellence, and process oversight to ensure customers receive timely, accurate communication across shipping, inbound, export, and warehouse activity. The ideal candidate brings a strong background in logistics-focused customer service, communicates effectively in English and Spanish, and is skilled at improving workflows while supporting daily operational demands. Experience working with rail transportation, domestic shipping, exports, or inbound logistics preferred. Responsibilities for the Bilingual Customer Service Manager• Direct and mentor customer service staff, coordinators, and team leads to build a high-performing, service-focused department.• Manage day-to-day customer support activity, ensuring questions, requests, and service concerns are addressed quickly and thoroughly.• Handle complex or escalated customer matters and work across departments to reach effective resolutions.• Coordinate closely with warehouse, transportation, and operations teams to support order accuracy, shipment flow, and consistent customer updates.• Support logistics activity tied to rail movements, domestic inbound freight, export shipments, and other transportation-related services.• Evaluate existing procedures, refine standard operating practices, and introduce improvements that strengthen consistency and efficiency.• Lead team meetings, coaching sessions, and training efforts to encourage accountability, development, and engagement.• Perform internal compliance reviews to confirm adherence to company policies, service expectations, and operational procedures.• Assist with hiring, onboarding, and training new employees to support team growth and continuity.• Review billing questions, invoicing concerns, performance metrics, and system or automation improvement opportunities with cross-functional partners.
2026-09-04T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-09-09T00:00:00Z

Enrollment Specialist (Bilingual Spanish)

San Diego, CA
onsite
Temporary to Hire
20 - 21 USD / Hourly
Bilingual Enrollment Specialist Robert Half is partnering with a nonprofit organization to identify a Bilingual Enrollment Specialist for their Enrollment Center. This is a great opportunity for a compassionate, service-oriented professional who enjoys working directly with clients and helping individuals access important community resources. Position OverviewThe Bilingual Enrollment Specialist will work directly with clients to provide support throughout the enrollment and application process. This role involves assisting clients with applications, answering questions, conducting follow-up, and helping ensure information is collected and documented accurately in both English and Spanish. The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs. Work Schedule: Monday–Friday, full-time; 8 hour assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Assist clients with the application and enrollment process for available programs</li><li>Conduct follow-up with applicants and clients as needed</li><li>Provide guidance and support to individuals applying for or reapplying for benefits</li><li>Schedule and assist with client appointments</li><li>Gather and accurately document client information</li><li>Help clients understand application requirements and complete necessary forms</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in a professional, compassionate, and respectful manner</li><li>Assist with follow-up activities and special projects as needed</li></ul>
2026-08-24T00:00:00Z

Client Experience Manager

Little Rock, AR
onsite
Temporary / Contract
22 - 29 USD / Hourly
We are looking for a Client Experience Manager to support daily operations in a financial advising office and create a welcoming, detail-oriented experience for clients and callers in Little Rock, Arkansas. This Long-term Contract position is ideal for someone who is highly organized, service-focused, and comfortable balancing administrative coordination with front-office support in a financial advising office. The role involves managing routine office tasks, maintaining accurate records, and ensuring inquiries are handled promptly and effectively. Responsibilities:• Welcome visitors and provide courteous front-desk support to ensure a positive experience for clients and guests.• Respond to incoming calls, direct inquiries appropriately, and relay messages with accuracy and care.• Perform a range of administrative tasks to support day-to-day office operations and team efficiency.• Maintain organized records and complete data entry activities with a strong focus on accuracy and timeliness.• Coordinate office communications, schedules, and general clerical support as needed.• Assist with document preparation, filing, and other operational duties that help keep workflows running smoothly.
2026-09-08T00:00:00Z

Customer Account Manager

Elma, NY
onsite
Temporary / Contract
35 - 38 USD / Hourly
We are looking for a Customer Account Manager to join a long-term contract opportunity based in New York. This position plays a central role in managing key customer relationships, supporting commercial performance, and helping ensure commitments are met across pricing, service, and delivery expectations. The role partners closely with internal teams to analyze business trends, support planning activities, and maintain strong account performance while protecting operational and financial goals. Responsibilities: • Manage day-to-day customer account activity and foster strong, detail-focused relationships that support long-term business success. • Partner with business unit leadership and cross-functional teams to help meet customer commitments, maintain production timelines, and address account-related issues promptly. • Review account activity to ensure alignment with contractual terms, service expectations, and business objectives. • Develop cost models and prepare pricing proposals for leadership review prior to customer submission. • Track customer scorecard results, investigate performance concerns, and drive improvements where needed. • Analyze sales, bookings, and product line performance data, then prepare recurring reports and forecasts for management review. • Support annual business planning by gathering relevant data, identifying trends, and assisting with performance analysis. • Work collaboratively with customer support, production, engineering, quality, delivery, and sales teams to resolve product line challenges. • Contribute to leadership presentations by preparing updates on account status, performance metrics, and business outlook.
2026-08-26T00:00:00Z

Service Delivery Manager

Rockford, MN
onsite
Permanent / Full Time
65000 - 90000 USD / Yearly
We are looking for a Service Delivery Manager to support operations that keep customer demand aligned with inventory, production capacity, and material availability in Rockford, Minnesota. This position plays an important role in coordinating planning activities across manufacturing, supply chain, and materials management while helping maintain steady product flow. The ideal candidate brings strong organizational skills, clear communication, and a practical understanding of lean practices, inventory control, and ERP-driven planning. Responsibilities:• Champion a strong safety culture by reinforcing safe work practices and supporting safety as a daily operational priority.• Coordinate production and inventory planning activities to help ensure customer orders are fulfilled on schedule while balancing available capacity and stock levels.• Monitor material movement through the value stream and oversee pull-based replenishment processes to maintain efficient workflow.• Evaluate production readiness using planning data and identify opportunities to improve throughput or secure alternate sourcing when needed.• Review order demand against current inventory each day and adjust priorities to support service levels and operational efficiency.• Work closely with suppliers and internal partners to confirm raw material availability and reduce the risk of supply disruptions.• Partner with commercial and cross-functional teams to anticipate changes in customer demand or internal events that may affect established plans.• Lead ongoing process improvement efforts by applying lean principles and supporting team adherence to standard operating practices.• Conduct routine reviews of kanban-related policies and execution to ensure consistency across the operation.• Carry out additional operational planning and coordination duties as needed.
2026-09-04T00:00:00Z

Service Delivery Manager

Lutz, FL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for a dedicated Service Delivery Manager to join our team in Lutz, Florida. This role is ideal for someone who is detail oriented, possesses strong technical expertise and leadership skills, and is capable of overseeing operations while ensuring exceptional service delivery. The position requires hands-on management of technicians, collaboration with project teams, and the ability to implement effective processes in a dynamic environment. Responsibilities: • Supervise and manage daily activities of 12-18 technicians to ensure efficient and timely completion of tasks. • Collaborate with in-house project managers to align operational goals and maintain seamless project execution. • Monitor technical systems, including Cat6 cabling, intercom systems, readers, lock sets, and cameras, ensuring functionality and resolving issues. • Develop and implement standardized operating procedures to improve service delivery and operational efficiency. • Maintain open communication with technicians and stakeholders, providing updates and addressing concerns effectively. • Oversee scheduling and resource allocation to optimize performance and meet project deadlines. • Identify areas for improvement within service operations and propose innovative solutions. • Ensure compliance with company policies, procedures, and industry standards. • Conduct regular reviews of technician performance, offering guidance and support to enhance productivity. • Address technical challenges and provide insight to troubleshoot and resolve complex issues.
2026-08-12T00:00:00Z

Service Delivery Manager

Winter Park, FL
onsite
Permanent / Full Time
90000 - 115000 USD / Yearly
We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency. Responsibilities: • Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met. • Oversee remote desktop support operations to resolve technical issues quickly and effectively. • Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings. • Administer and maintain Azure Active Directory, ensuring secure and efficient user management. • Implement and monitor ITIL processes to improve service delivery and operational excellence. • Lead the deployment and management of Intune for device and application management. • Collaborate with cross-functional teams to align IT services with business needs. • Identify and address areas for improvement in service delivery processes. • Develop and maintain documentation for IT service protocols and procedures. • Train and mentor team members to enhance technical skills and performance.
2026-09-09T00:00:00Z

Customer Success Manager

Hayward, CA
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a Customer Success Manager to support a portfolio of government contracted accounts the East Bay, California. This role focuses on strengthening client relationships, guiding accounts through the full-service lifecycle, and partnering with internal teams to maintain a high standard of support. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn client feedback into practical improvements. Responsibilities:• Manage a group of assigned school accounts and serve as the primary point of contact for day-to-day client needs.• Guide customers through each stage of the account relationship, from onboarding and ongoing support to issue resolution and retention efforts.• Hold recurring check-ins with clients to review service performance, address concerns, and identify opportunities to improve satisfaction.• Partner with operations and nutrition teams to investigate service challenges and coordinate timely, effective solutions.• Maintain organized account calendars, activity checklists, and client records to ensure follow-through on commitments and next steps.• Keep customer information, account updates, and service details current within internal tracking systems and CRM tools.• Monitor service trends, document recurring issues, and recommend process enhancements that improve the customer experience.• Provide responsive support for inbound client questions and escalate complex matters when needed to protect account health
2026-08-08T00:00:00Z

ServiceNow Manager

New York, NY
remote
Temporary / Contract
68 - 81 USD / Hourly
We are looking for an experienced ServiceNow Manager to lead the strategy, governance, and delivery of a complex enterprise platform environment in New York, New York. This Long-term Contract position will oversee platform direction, team leadership, and scalable solution design across multiple ServiceNow capabilities while ensuring strong performance, security, and user experience. The ideal candidate brings deep hands-on ServiceNow knowledge along with the ability to guide stakeholders, manage partners, and support operational excellence in a regulated industry. Responsibilities:• Direct the overall ServiceNow platform strategy, including architecture planning, instance approach, licensing oversight, long-range roadmap development, and ongoing performance management.• Evaluate incoming business needs, set platform priorities, and guide design choices to maintain a unified and effective user experience across the environment.• Supervise and develop the ServiceNow team across administration, development, and business analysis functions, while establishing growth plans, training goals, and certification paths.• Manage relationships with external providers and implementation partners, ensuring delivery quality and adherence to agreed service expectations.• Oversee the full lifecycle of platform enhancements, including intake, solution design, configuration, development, testing, release coordination, and post-launch support using Agile delivery practices.• Lead upgrade and patch planning to keep the platform current, stable, secure, and aligned with operational requirements.• Partner with business and technical stakeholders to create scalable solutions such as service catalog offerings, workflow automation, and low-code applications using governed, reusable standards.• Own the platform integration framework, including connected enterprise systems, secure credential handling, and consistent patterns for reliable data exchange.• Establish and enforce governance standards covering development practices, security controls, access reviews, data stewardship, and compliance with enterprise and regulatory requirements.• Provide leadership reporting on platform health, adoption, capacity, and initiative progress, while also supporting deep issue investigation and root-cause resolution for critical incidents.
2026-09-09T00:00:00Z

Benefits Specialist - Open Enrollment

Chattanooga, TN
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Compensation & Benefits Specialist to support employee benefits administration for a nonprofit organization in Chattanooga, Tennessee. This contract opportunity has the potential to become permanent and is ideal for someone who is organized, service-focused, and comfortable managing benefit activity with a high level of accuracy. The person in this role will help employees understand their options, ensure benefit records remain current, and contribute to a smooth enrollment experience throughout the year. Responsibilities: • Oversee day-to-day administration of employee benefit offerings, including health, dental, vision, life, disability, and voluntary plans. • Manage benefit enrollment activity for new employees, employee status updates, qualifying life events, and offboarding changes while maintaining accurate records. • Lead annual open enrollment support by preparing communications, assisting with employee education, and updating benefit elections in applicable systems. • Serve as a primary point of contact for employee questions related to coverage, eligibility, plan options, provider access, and claims concerns. • Coordinate with insurance carriers, brokers, and third-party administrators to resolve benefit issues and support timely transaction processing. • Prepare and distribute benefit-related materials, conduct orientation sessions for new employees, and explain important deadlines and program details. • Maintain organized documentation and audit benefit data regularly to verify accuracy, completeness, and confidentiality. • Support compliance efforts by assisting with reporting, audits, and documentation required under applicable federal and state regulations. • Generate reports, review system data for integrity, and help troubleshoot benefits administration issues as needed.
2026-09-09T00:00:00Z

Benefits Manager

San Jose, CA
remote
Temporary / Contract
52 - 58 USD / Hourly
CONTRACT ROLE: Estimated 3-6 months We are looking for an experienced Benefits Manager to support a client with a contract opportunity, to help provide interim support in benefits, LOA, and lead open enrollment during the estimated 3-6 months coverage period. The client is located in the SF Bay Area and needs someone to work Pacific Standard Time hours, 8:00am to 5:00pm. This role will oversee day-to-day benefits operations, employee communications, leave coordination, and compliance activities while helping ensure a smooth and accurate experience for employees. The ideal candidate brings strong knowledge of benefits administration, open enrollment, vendor partnership, and regulatory requirements, along with the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Lead benefits onboarding activities for new employees and coordinate annual enrollment efforts, including creating and delivering clear informational materials.• Oversee benefit plan participation updates, qualifying life event changes, and eligibility administration to maintain accurate employee records.• Maintain benefit and payroll documentation while working closely with payroll partners to verify deductions and resolve data discrepancies.• Serve as a primary point of contact for insurance carriers, external administrators, and other benefit vendors to address service issues and support accurate plan administration.• Coordinate leave-related processes, including family, medical, and disability absences, in collaboration with designated leave management partners.• Administer workers’ compensation activities and facilitate ergonomic accommodation requests for employees as needed.• Perform billing reviews, reconciliation activities, compliance reporting, and required filings to ensure deadlines and financial accuracy are met.• Monitor adherence to applicable federal, state, and local benefit regulations by conducting routine audits and supporting compliant administrative practices.• Partner with HR leadership to assess benefit offerings, respond to workforce needs, and support programs aligned with business objectives.
2026-08-19T00:00:00Z

Benefits Manager

Temecula, CA
onsite
Permanent / Full Time
85000 - 110000 USD / Yearly
Job Title: Benefits ManagerEmployment Type: Full-Time OverviewAn established, multi-site organization is seeking an experienced Benefits Manager to oversee the strategy, administration, and ongoing enhancement of employee benefits programs. This role is well suited for a hands-on benefits professional who can balance day-to-day operations with broader planning initiatives, while ensuring employees receive accurate, responsive, and high-quality support.The ideal candidate will bring strong expertise in health and welfare plans, retirement administration, compliance, vendor management, and annual enrollment processes. This individual will also serve as a key internal resource for resolving complex benefits issues and improving operational effectiveness across benefits-related workflows. Key ResponsibilitiesManage the administration of employee benefit offerings, including medical, dental, vision, life, disability, voluntary benefits, and retirement plansLead the full annual enrollment cycle, including planning, system coordination, employee communications, implementation, and post-enrollment reviewAct as the primary internal expert for benefit-related questions, escalations, and issue resolutionOversee relationships with external brokers, carriers, retirement partners, and benefit vendors to ensure service quality and effective plan administrationMonitor benefits billing, reconciliations, payroll deductions, audits, and overall data accuracy across systemsAdminister 401(k) plan operations, including coordination with service providers, participant data review, compliance-related activities, and required reporting supportHelp ensure adherence to applicable benefits regulations and requirements, including ACA, COBRA, HIPAA, and ERISAPartner with HR leadership on renewal planning, cost analysis, vendor evaluations, plan recommendations, and process enhancementsCollaborate closely with Payroll and HRIS teams to maintain accurate deductions, eligibility rules, file feeds, and benefit system configurationIdentify opportunities to strengthen controls, streamline workflows, improve employee communication, and enhance the overall benefits experience Qualifications5+ years of progressive experience in employee benefits administrationStrong background managing health and welfare benefit programsDemonstrated experience leading open enrollment and handling complex benefits operationsExperience working with benefit brokers, carriers, retirement providers, and third-party vendorsKnowledge of applicable compliance areas such as ACA, COBRA, HIPAA, and ERISAExperience with benefits audits, reconciliations, payroll coordination, and data integrity oversightStrong analytical, organizational, and problem-solving abilitiesAdvanced communication skills and a service-oriented approach to employee supportBachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred; equivalent experience considered
2026-08-24T00:00:00Z

Benefit Manager

Minneapolis, MN
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
Benefits Manager Remote Opportunity | Minneapolis/St. Paul Preferred Robert Half is partnering with a growing organization to identify a Benefits Manager to join their Human Resources team. This is an exciting opportunity for a benefits professional who is ready to take ownership of a function, build strong partnerships, improve processes, and make a meaningful impact on the employee experience. The ideal candidate is someone who has developed a strong foundation in benefits and is looking for increased ownership, visibility, and the opportunity to influence how programs are managed and improved. This role will partner closely with HR leadership, vendors, brokers, and internal stakeholders to ensure benefits programs are effectively administered, communicated, and aligned with the needs of a growing organization. This is an individual contributor role with ownership of the benefits function. While there is no direct team management responsibility today, this role offers the opportunity to grow in scope and influence as the organization continues to expand. About the Opportunity The organization is a growing, multi-state employer with a large operational workforce. As the company continues to scale, they are investing in their HR infrastructure and creating dedicated ownership around benefits and employee experience initiatives. The Benefits Manager will oversee the day-to-day administration and ongoing improvement of employee benefit programs while also identifying opportunities to enhance communication, employee engagement, recognition efforts, wellbeing initiatives, and the overall employee experience. This position is remote; however, candidates located in the Minneapolis/St. Paul area or Midwest region are preferred. The HR team comes together in person a few times per year for collaboration and team meetings. Key Responsibilities<ul><li>Own the administration and ongoing improvement of employee benefit programs, including medical, dental, vision, life, disability, retirement, voluntary benefits, and related programs</li><li>Manage relationships with benefits brokers, vendors, carriers, and external partners to ensure strong service delivery and program effectiveness</li><li>Lead annual open enrollment planning, communication, employee education, system readiness, and execution</li><li>Partner with HR, payroll, and internal teams to ensure accurate eligibility, enrollment, deductions, and employee data</li><li>Conduct benefits audits, reporting, and issue resolution to support accuracy and compliance</li><li>Serve as a resource for employees and leaders by providing clear, accessible benefits information and support</li><li>Translate complex benefits information into employee-friendly communications and resources</li><li>Evaluate current programs and recommend improvements based on employee feedback, utilization, and business needs</li><li>Support employee experience initiatives, including recognition programs, service awards, wellbeing efforts, and other engagement opportunities</li><li>Identify opportunities to improve processes, enhance communication, and create a stronger employee experience as the organization grows</li></ul>
2026-08-28T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-08-14T00:00:00Z

Client Services Leader

Walnut Creek, CA
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
Anisa Henry is partnered with a growing wealth management firm is seeking a highly organized and detail-oriented Client Services Leader to oversee and continuously enhance the client service and operational infrastructure of the business. Reporting to senior operations leadership, this role will manage a team of Client Service Associates while supporting advisors, driving operational excellence, and ensuring a seamless client experience. The position is responsible for overseeing daily client service operations, managing and developing team members, maintaining efficient workflows, and ensuring adherence to regulatory and compliance requirements. The successful candidate will play a key role in improving internal processes, implementing operational best practices, and supporting the firm's continued growth through scalable service and operational solutions. This is an excellent opportunity for a collaborative, service-oriented leader who enjoys building teams, improving processes, and creating a high-performing operational environment within a dynamic and growing wealth management organization. The ideal candidate combines strong operational leadership and client service experience with an entrepreneurial mindset, balancing day-to-day execution with the ability to build scalable processes that support future growth. This individual will serve as a key partner across the organization, working closely with advisors, clients, and internal teams to ensure a seamless, efficient, and high-quality service experience. Benefits:<ul><li>Company-paid health and dental insurance.</li><li>Paid time off (PTO) and holidays.</li><li>Professional development opportunities to support ongoing learning and growth.</li><li>401(k) Plan available, employer contributions are offered.</li></ul>
2026-09-03T00:00:00Z