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42 results for Member Servicesenrollment Manager jobs

Member Services Representative

La Vergne, TN
onsite
Permanent / Full Time
40000 - 45000 USD / Yearly
We are looking for a Member Services Representative to support members from our LaVergne, Tennessee location by delivering attentive, solutions-focused service across a variety of inquiries. In this role, you will help resolve order-related concerns, respond to questions with accuracy and professionalism, and contribute to a positive overall member experience. This position is well suited for someone who works effectively in a fast-moving environment and takes pride in building trust through consistent, high-quality support. Responsibilities: • Respond to member questions through appropriate service channels and provide clear, accurate information about products, services, and account-related matters. • Investigate and resolve concerns tied to online orders, including shipment updates, delivery issues, and related follow-up communication. • Handle complaints with professionalism, determine the root cause of issues, and drive timely resolutions that support member satisfaction. • Partner with internal departments to coordinate solutions and ensure members receive a consistent and seamless service experience. • Support the onboarding and day-to-day guidance of new team members by sharing processes, service expectations, and best practices. • Communicate with external vendors as needed to gather information, resolve service questions, and support order-related problem solving. • Maintain detailed and accurate records in customer service platforms and other business systems to document interactions and outcomes. • Contribute to team performance by meeting service-level expectations for response times, resolution quality, and completion of assigned tasks.
2026-06-16T00:00:00Z

Member Services Representative

Albany, NY
onsite
Temporary to Hire
19 - 20 USD / Hourly
Member Service RepresentativeWe are partnering with a local credit union to hire a Member Service Representative. In this role, you'll provide exceptional customer service to members over the phone, helping with account questions, transactions, and financial service needs. The ideal candidate enjoys helping others, solving problems, and building positive relationships with customers. Key Responsibilities<ul><li>Assist members by phone with account inquiries and service requests.</li><li>Resolve issues related to online banking, loans, debit and credit cards, stop payments, ACH transactions, and other account services.</li><li>Process account transactions accurately and efficiently.</li><li>Open and close deposit accounts and debit/ATM cards.</li><li>Process transfers, credit card payments, fee adjustments, and account maintenance requests.</li><li>Research and resolve member concerns while maintaining a high level of professionalism.</li><li>Educate members on available products and services and identify opportunities for referrals when appropriate.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements.</li><li>Stay current on products, services, and operational procedures.</li></ul>
2026-06-12T00:00:00Z

Member Services Coordinator

Franklin, MA
onsite
Permanent / Full Time
50000 - 52000 USD / Yearly
We are looking for a Member Services Coordinator to support member-facing operations and help deliver a responsive, organized service experience in Bellingham, Massachusetts. This position combines customer support, record maintenance, and administrative coordination to ensure members receive accurate information and timely assistance. The role is ideal for someone who is detail-oriented, comfortable managing data, and able to collaborate across teams while supporting meetings, promotions, and day-to-day office activities. Responsibilities:• Guide new members through the onboarding process and help create a positive, well-organized introduction to the organization.• Keep member records current by updating database information and ensuring documentation is complete and accurate.• Manage website-related member materials and coordinate communications received from both internal teams and outside partners.• Support product data maintenance by reviewing model details and updating category or status information as needed.• Assist members with order-related issues, including processing backorder cancellation requests when appropriate.• Enter and review promotional data, then prepare reports that help the team evaluate program performance and operational effectiveness.• Help coordinate and participate in member meetings, events, and shows by preparing materials and providing administrative support.• Contribute to shared team priorities by assisting colleagues with additional assignments and handling general office tasks as required. **For immediate screening and interviews please reach out to me asap, including forwarding your resume, 508-205-2127, Eric Lebow
2026-06-09T00:00:00Z

Enrollment Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Bilingual Spanish detail-oriented Enrollment Specialist to support student enrollment reporting activities for local university. This Contract position focuses on reviewing enrollment data, ensuring accurate submissions, and helping maintain compliance with education-related reporting standards. The ideal candidate is organized, analytical, and comfortable working across multiple systems to validate records and resolve discrepancies with internal stakeholders. Responsibilities:• Review monthly enrollment rosters and compare submitted information against institutional records to confirm accuracy.• Update, correct, and return reporting files within established deadlines to support timely external submissions.• Investigate data discrepancies by partnering with departments such as the Registrar's office, academic leadership, and other internal teams.• Use student information and reporting systems to validate enrollment details and maintain complete documentation of changes.• Process file imports and exports through EdConnect and related platforms to support enrollment reporting workflows.• Analyze error reports generated from submitted data and take corrective action to resolve identified issues.• Contribute to Gainful Employment and Financial Value Transparency reporting by preparing and verifying required data elements.• Follow federal guidelines and internal policies to ensure all enrollment reporting activities remain compliant.
2026-06-10T00:00:00Z

Enrollment Specialist

Santa Barbara, CA
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for an Enrollment Specialist to support client access to healthcare-related community services in Santa Barbara, California. This Long-term Contract position focuses on enrollment coordination, eligibility monitoring, documentation accuracy, and service quality oversight for individuals receiving homeless services. The person in this role will help maintain compliance with program standards while partnering with staff to improve workflows and support timely reimbursement activities. Responsibilities:• Guide eligible clients through enrollment into programs, completing and processing required forms accurately and on time.• Partner with homeless services teams to monitor ongoing client eligibility, update records, and help prevent interruptions in approved coverage or support.• Examine case management documentation to confirm services are properly recorded, clinically appropriate, and aligned with reimbursement standards.• Coordinate with program and case management staff to track authorization timelines and support timely submission of renewal requests before expiration.• Review claims-related records and supporting documentation in the Health Management Information System to promote accurate billing and complete file maintenance.• Participate in meetings with internal teams and external partners to address service quality, operational needs, and continuous improvement efforts.• Provide additional administrative and program support as needed to assist with successful day-to-day execution of CalAIM initiatives.
2026-06-18T00:00:00Z

Members Services Analyst

Philadelphia, PA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Members Services Analyst to support member-facing initiatives that strengthen healthcare collaboration in Philadelphia, Pennsylvania. This role blends project coordination, business analysis, and relationship management to help participating organizations adopt services, improve data exchange, and realize operational value. The ideal candidate is comfortable working across technical and non-technical teams, monitoring project progress, and translating business needs into practical solutions. Success in this position requires strong communication, analytical thinking, and the ability to manage multiple priorities in a healthcare-focused environment. Responsibilities: • Direct cross-functional initiatives tied to organizational priorities, establishing clear schedules, deliverables, and resource plans to keep work moving forward. • Monitor timelines, dependencies, budget considerations, and potential obstacles, then communicate progress and emerging concerns to stakeholders and leadership. • Guide changes to project scope by assessing business impact and coordinating appropriate approvals, documentation, and follow-up actions. • Build and sustain productive relationships with member organizations across the healthcare landscape, serving as a trusted point of contact for ongoing needs and opportunities. • Support the enrollment and onboarding of new member organizations by coordinating implementation steps, training activities, and early-stage engagement efforts. • Lead recurring discussions with participating organizations to review adoption, service usage, project updates, and possibilities for expanded participation. • Coordinate onboarding and activation of healthcare data connections, including HL7-based interfaces and related interoperability requirements. • Partner with provider organizations to address regulatory and data-sharing expectations while supporting post-launch activities such as service enhancements, migrations, and issue resolution. • Review data quality, testing materials, and technical documentation to improve consistency, support implementation accuracy, and strengthen member experience. • Evaluate utilization and operational trends to identify opportunities for process improvement, stronger adoption, and enhanced member value, while maintaining engagement resources and supporting account activity tracking in Salesforce.
2026-06-03T00:00:00Z

Customer Service Manager

Fairfield, NJ
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for an experienced Customer Service Manager to lead a high-performing customer service team in Fairfield, New Jersey. This role is responsible for elevating the customer experience, strengthening day-to-day service operations, and building effective partnerships across the organization. The ideal candidate brings a hands-on leadership style, sound judgment, and a commitment to continuous improvement in a manufacturing environment. Responsibilities:• Lead the daily work of the customer service function, ensuring coverage, accountability, and dependable service delivery across all customer touchpoints.• Assign priorities across the team, review performance outcomes, and take timely action to keep response quality and service standards on track.• Coach, mentor, and develop representatives through regular feedback, structured training, and ongoing support that improves engagement and retention.• Manage complex customer matters and escalated concerns, guiding issues through to resolution while protecting a positive customer experience.• Analyze recurring service challenges and customer feedback to identify root causes and introduce preventive solutions.• Refine support processes and workflows to improve efficiency, accuracy, and overall service quality.• Monitor operational measures such as responsiveness, resolution effectiveness, and customer satisfaction, and share results with leadership.• Work closely with operations, sales, and other internal partners to align service efforts with broader business goals.• Maintain reliable documentation of customer communications, case activity, and service-related data within company systems.
2026-06-16T00:00:00Z

Customer Service Manager

Washington, DC
onsite
Temporary / Contract
35.15 - 40.7 USD / Hourly
We are looking for a Customer Service Manager to lead a high-quality support experience for a cosmetics organization in Washington, District of Columbia. This Long-term Contract position is ideal for someone who can oversee customer accounts, guide call center service operations, and keep scheduling and dispatch activities running smoothly. The role focuses on building strong service standards, resolving customer needs effectively, and ensuring day-to-day coordination across service channels. Responsibilities: • Direct daily customer service operations, ensuring timely and attentive support across call center interactions. • Manage customer account activity, including issue resolution, service follow-up, and ongoing relationship support. • Coordinate dispatch and scheduling workflows to align service requests with team availability and operational priorities. • Monitor service performance, address escalated concerns, and implement improvements that enhance the customer experience. • Partner with internal teams to maintain accurate information flow related to appointments, requests, and account updates. • Train and support customer service staff on service expectations, communication standards, and problem-solving practices.
2026-06-18T00:00:00Z

Customer Service Manager

Tyngsborough, MA
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
Robert Half is seeking a highly motivated and customer-focused Customer Service Manager to lead our customer service operations. This individual will be responsible for managing the customer service team, overseeing quoting and order activity, maintaining strong client relationships, and ensuring exceptional service delivery. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience. Key Responsibilities:<ul><li>Provide leadership, direction, and support to the customer service team.</li><li>Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments.</li><li>Prepare quotes and proposals in response to customer inquiries and requests.</li><li>Work directly with customers to process orders, resolve issues, and ensure timely communication.</li><li>Enter and maintain customer and order information within the company ERP/CRM system.</li><li>Maintain customer records and databases with a high degree of accuracy.</li><li>Manage internal quote tracking and customer request databases.</li><li>Respond to customer inquiries and coordinate with appropriate internal departments to resolve issues.</li><li>Follow up on quotations and proposals to support business development efforts.</li><li>Collaborate with operations, sales, and management teams to ensure customer satisfaction and successful order fulfillment.</li><li>Analyze customer concerns and identify opportunities to improve service processes.</li><li>Perform additional customer service and administrative duties as needed.</li></ul>
2026-06-17T00:00:00Z

Customer Service Manager

Orchard Park, NY
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Jenny Bour with Robert Half is working with a growing organization that is looking for a Customer Service Manager to join their team! The Customer Service Manager plays a key role in delivering a clear, accurate, and positive client experience. This position oversees day-to-day customer account operations while serving as a primary resource for individuals navigating billing, payments, and account-related inquiries. The ideal Customer Service Manager candidate brings a strong customer-first mindset, proven leadership ability, and a solid understanding of financial processes. Key Responsibilities:<ul><li>Lead Customer Service Operations & Team Performance</li><li>Provide strategic and daily oversight of account-related functions including billing, payments, refunds, and collections. Supervise, coach, and develop team members to ensure high performance.</li><li>Monitor key performance indicators and ensure accurate account reconciliation and reporting.</li><li>Deliver a Customer-Centered Experience</li><li>Handle complex or sensitive account issues with professionalism, empathy, and strong problem-solving skills.</li><li>Oversee payment plans and support solutions designed to improve customer access and satisfaction.</li><li>Maintain adherence to applicable regulations, policies, and internal procedures while collaborating cross-functionally with internal teams.</li></ul>
2026-06-10T00:00:00Z

Customer Service Manager

Modesto, CA
onsite
Permanent / Full Time
62000 - 70000 USD / Yearly
We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently. Responsibilities: • Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately. • Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience. • Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified. • Authorize customer and operational transactions within assigned approval limits while maintaining sound risk awareness. • Perform routine control checks and pre-audit reviews to reduce exposure, improve operational discipline, and support examination readiness. • Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards. • Manage hiring support, onboarding efforts, scheduling, and retention activities to sustain a strong and dependable team. • Address escalated customer issues with professionalism, follow through on resolutions, and strengthen long-term client relationships. • Recommend deposit and consumer or business banking solutions based on customer needs and contribute to branch growth through community and business development efforts. • Help maintain and improve branch procedures, participate in assigned initiatives, and uphold a secure environment that protects confidential information.
2026-06-08T00:00:00Z

Customer Service Manager

Akron, OH
onsite
Temporary to Hire
20 - 28 USD / Hourly
Our client is seeking a highly communicative professional for a contract-to-permanent opportunity within their Customer Service department. This role is responsible for overseeing daily customer service operations, supporting the quoting and order process, and serving as a key liaison between internal teams, customers, and production. The ideal candidate will be comfortable working in a fast-paced manufacturing environment, balancing administrative responsibilities with light activity on the factory floor.Key Responsibilities:<ul><li>Oversee and execute daily operations within the Customer Service department to ensure clear communication, accuracy, and efficient workflow</li><li>Communicate regularly with office personnel, sales, shipping, customers, and internal departments</li><li>Assist with and prepare formal quotes for existing and prospective customers</li><li>Process purchase orders for tooling, prototypes, and production</li><li>Analyze current order patterns and review sales margins</li><li>Monitor daily invoice activity and maintain accurate customer account information</li><li>Maintain and organize master drawing files</li><li>Manage and support the Shipping Administrative Assistant</li><li>Serve as a communication link between Customer Service, Quality, Production, and Shipping to ensure smooth order flow</li><li>Assist with accounts receivable activities as needed</li><li>Ensure departmental adherence to ISO-compliant procedures</li><li>Participate in weekly customer calls and daily management meetings</li><li>Make rounds in the press room and perform light walking in the factory as needed</li><li>Cross-train with team members to provide short-term coverage and support</li><li>Travel occasionally to customer sites, as needed</li><li>Perform additional duties assigned by management</li></ul>
2026-06-15T00:00:00Z

Customer Service Manager

Kansas City, MO
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a Customer Service Manager to lead the client experience for corporate branding programs and digital ordering services. This role focuses on improving every stage of the customer journey, from account support and order management to delivery satisfaction and long-term client loyalty. The ideal candidate brings a strong blend of customer service leadership, purchasing knowledge, and operational coordination to create efficient processes and a consistently high standard of service. Responsibilities: • Guide the overall customer experience strategy for uniform and branded merchandise programs, ensuring smooth interactions across ordering, support, and fulfillment. • Partner with clients, administrators, and end users to understand service needs and resolve issues in a timely, attentive manner. • Oversee purchasing-related activities tied to customer orders, including procurement coordination, material availability, and vendor communication. • Identify service gaps and workflow inefficiencies, then implement practical improvements that strengthen accuracy, speed, and customer satisfaction. • Monitor online ordering platform performance and collaborate with internal teams to recommend enhancements that improve usability and reliability. • Track service trends, customer feedback, and account performance metrics to support retention efforts and continuous improvement initiatives. • Coordinate cross-functional efforts between customer service, purchasing, and administrative teams to maintain consistent execution and communication. • Support process updates and operational changes as needed, ensuring minimal disruption to customers and internal stakeholders.
2026-06-08T00:00:00Z

Customer Service Manager

Saugus, CA
onsite
Temporary / Contract
25.3365 - 29.337 USD / Hourly
We are looking for an experienced Customer Service Manager to oversee a high-performing support team in Santa Clarita, California. This Long-term Contract position is fully onsite and focuses on maintaining excellent service standards, guiding staff development, and ensuring efficient day-to-day customer service operations. The ideal candidate brings strong leadership skills, a customer-first mindset, and the ability to turn service insights into measurable operational improvements. Responsibilities: • Lead daily activities for the customer service team, ensuring consistent coverage, productivity, and service excellence. • Recruit, onboard, and train new team members on service expectations, workflows, and company guidelines. • Provide regular coaching, mentorship, and performance feedback to help employees strengthen their skills and meet goals. • Address complex customer concerns and escalated issues with professionalism, sound judgment, and timely resolution. • Monitor service quality and ensure the team stays current on product information, policy updates, and procedural changes. • Review customer interactions and operational data to identify patterns, track team performance, and support informed decision-making. • Prepare recurring reports for leadership that summarize service results, team metrics, and areas for improvement. • Create and maintain support materials such as knowledge base content, reference guides, and frequently asked questions. • Recommend and help implement process enhancements that improve efficiency, customer satisfaction, and overall team effectiveness. • Contribute to departmental planning by supporting budget awareness, staffing coordination, and other assigned operational needs.
2026-06-02T00:00:00Z

Service Delivery Manager

Farmington, MI
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
We are looking for a Sales Account Manager to support customer relationships, business growth, and commercial activities in Farmington Hills, Michigan. This role blends account leadership, technical coordination, and customer advocacy, making it ideal for someone who can build trust, manage priorities, and drive results across multiple stakeholders. The successful candidate will help expand existing business, respond to customer needs with urgency, and partner closely with internal teams to support long-term success. Responsibilities:• Build and strengthen relationships with customer contacts across purchasing, engineering, and related functions to support ongoing business development.• Pursue new sales opportunities by identifying prospective programs, expanding existing accounts, and contributing to long-range growth plans.• Serve as a primary point of contact for customer concerns, helping resolve issues efficiently while representing customer needs internally.• Prepare and manage quotations, track RFQs, and follow through on open commercial opportunities in a timely and thorough manner.• Oversee customer portal activity, including updates tied to change notices, tooling information, and other account-related data.• Work closely with engineering and cross-functional teams to align commercial activity with current production needs and future program opportunities.• Participate in program reviews, customer meetings, and site visits, while delivering presentations that clearly communicate business status and proposals.• Support pricing discussions, APQP-related coordination, invoicing concerns, and aged receivable follow-up to maintain healthy account performance.• Facilitate communication among customers, sales leadership, and internal coordinators to ensure priorities, timelines, and deliverables remain aligned.• Travel as needed within the United States and internationally to support customer engagement and business objectives.
2026-06-09T00:00:00Z

Service Delivery Manager

Lutz, FL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for a dedicated Service Delivery Manager to join our team in Lutz, Florida. This role is ideal for someone who is detail oriented, possesses strong technical expertise and leadership skills, and is capable of overseeing operations while ensuring exceptional service delivery. The position requires hands-on management of technicians, collaboration with project teams, and the ability to implement effective processes in a dynamic environment. Responsibilities: • Supervise and manage daily activities of 12-18 technicians to ensure efficient and timely completion of tasks. • Collaborate with in-house project managers to align operational goals and maintain seamless project execution. • Monitor technical systems, including Cat6 cabling, intercom systems, readers, lock sets, and cameras, ensuring functionality and resolving issues. • Develop and implement standardized operating procedures to improve service delivery and operational efficiency. • Maintain open communication with technicians and stakeholders, providing updates and addressing concerns effectively. • Oversee scheduling and resource allocation to optimize performance and meet project deadlines. • Identify areas for improvement within service operations and propose innovative solutions. • Ensure compliance with company policies, procedures, and industry standards. • Conduct regular reviews of technician performance, offering guidance and support to enhance productivity. • Address technical challenges and provide insight to troubleshoot and resolve complex issues.
2026-05-27T00:00:00Z

Manager of Benefits

Roseville, CA
onsite
Permanent / Full Time
135000 - 155000 USD / Yearly
Please reach out to Melissa (Painter) Ford via LinkedIn for immediate consideration. My client is looking for an experienced Manager of Benefits to lead benefit strategy, administration, and team oversight. This role combines people leadership and program planning to ensure benefit offerings remain compliant, competitive, and responsive to organizational needs. The ideal candidate brings strong knowledge of employee benefits, sound judgment in evaluating programs and partners, and the ability to communicate effectively with a wide range of stakeholders. Responsibilities:• Lead the daily operations of the benefits function, including supervising staff, setting expectations, providing coaching, and supporting ongoing development.• Represent benefit programs in meetings and formal presentations for leadership groups.• Shape and refine policies, procedures, and administrative practices to support effective benefit delivery and alignment with applicable regulations.• Review benefit vendors and service partners, assess performance and value, and recommend solutions that best serve program participants.• Work closely with brokers, consultants, and insurance carriers to maintain practical, cost-conscious benefit plans and coverage options.• Analyze plan performance and financial considerations to develop pricing recommendations for self-funded benefit offerings.• Monitor market developments and organizational priorities to propose enhancements or changes to existing benefit programs.• Coordinate materials and supporting documentation for committee meetings, including agenda preparation and related follow-up details.• Maintain strong relationships with member agencies through regular communication, education, outreach, and support on benefit-related matters.• Oversee group implementation activities such as needs assessment, enrollment coordination, consultation, and benefits data management, while traveling as needed for meetings, conferences, training, and member events.
2026-06-09T00:00:00Z

Client Service Manager - Family Office

San Francisco, CA
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Services Manager| Multi Family Office | San Francisco Bay Area Join a highly regarded wealth advisory and family office platform serving ultra-high-net-worth individuals, founders, investors, and multi-generational families. This is an opportunity to work closely with sophisticated clients and gain exposure to complex investment, wealth management, and family office matters in a highly personalized, high-touch environment. The firm is known for its collaborative culture, strong leadership, and commitment to long-term career development. Team members are given meaningful responsibility, direct client exposure, and the opportunity to help shape processes as the business continues to grow. With a flexible remote model, low turnover, and a strong emphasis on professional growth, this is an excellent opportunity for someone looking to build a long-term career in the UHNW wealth management and family office space. Responsibilities<ul><li>Serve as a key relationship manager and trusted point of contact for client families</li><li>Coordinate client onboarding, account setup, and ongoing service needs</li><li>Support investment operations, including alternative investments, subscriptions, redemptions, and portfolio administration</li><li>Manage client reporting, financial administration, and time-sensitive transactions</li><li>Coordinate with tax professionals, advisors, and family office stakeholders</li><li>Maintain compliance, KYC, CRM, and document management processes</li><li>Help improve workflows and contribute to operational efficiencies and technology initiatives</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-06-10T00:00:00Z

Benefits Manager

Dallas, TX
onsite
Temporary / Contract
49.0865 - 56.837 USD / Hourly
We are looking for an experienced Benefits Manager to support a growing organization in Austin, Texas. This Long-term Contract position is ideal for an Benefits manager who can lead benefits administration, strengthen employee relations, and deliver dependable day-to-day HR support. The role requires a thorough and service-driven individual who can manage processes efficiently while helping employees navigate key HR programs and policies. Responsibilities: • Oversee the administration of employee benefits programs, ensuring accuracy, timely processing, and consistent communication with staff.• Serve as a key contact for employee relations matters by addressing workplace concerns, supporting resolutions, and promoting fair HR practices.• Manage core HR administrative activities, including employee documentation, policy support, and maintenance of personnel records.• Coordinate onboarding activities to create a smooth and organized experience for new hires from pre-employment through orientation.• Maintain and update HRIS data to support reporting, compliance, and the integrity of employee information.• Partner with internal stakeholders and external vendors to resolve benefits issues and improve service delivery.• Monitor benefits-related transactions such as enrollments, changes, and terminations to ensure compliance with company guidelines and applicable regulations.• Prepare HR and benefits reports, track trends, and provide operational insights to support workforce planning and decision-making.
2026-06-17T00:00:00Z

Service Operations Manager

Ellsworth, WI
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
Service Operations ManagerLocation: Wausau, WI (On-site) About the RoleOur team is seeking a Service Operations Manager to lead day-to-day branch operations within a residential service environment. This role is responsible for driving performance, supporting field teams, and ensuring a high level of customer satisfaction.This is a hands-on leadership position ideal for someone who thrives in a fast-paced setting and enjoys balancing operations, team development, and service excellence. Key Responsibilities<ul><li>Oversee daily service operations to ensure efficiency and strong performance</li><li>Coordinate and dispatch technicians to scheduled service calls</li><li>Communicate updates on job status, scheduling changes, and customer needs</li><li>Provide excellent customer service through clear, timely communication</li><li>Assist with incoming calls and service inquiries</li><li>Receive, organize, and manage parts and equipment inventory</li><li>Ensure technicians have the tools and materials needed to succeed</li><li>Maintain a clean, safe, and organized warehouse and office environment</li><li>Support process improvements to enhance operational efficiency</li><li>Help develop team members and identify growth opportunities</li><li>Assist with recruiting, onboarding, and training new employees</li><li>Contribute to achieving operational and financial performance goals</li><li>Support leadership development and team retention initiatives</li></ul>Qualifications<ul><li>Associate’s or Bachelor’s degree in Business Administration or related field preferred</li><li>3+ years of experience in operations, service coordination, or leadership</li><li>Prior customer service experience preferred</li><li>Strong leadership, problem-solving, and decision-making skills</li><li>Ability to prioritize and adapt in a fast-paced environment</li><li>Detail-oriented with strong organizational and communication skills</li><li>Proficient in computer systems and applications</li><li>Positive attitude with a strong desire to learn and grow</li><li>Team-oriented mindset</li></ul>Why Join Us?This is a great opportunity to join a growing team where your leadership and ideas will make a direct impact on operations, team success, and customer experience. Apply TodayIf you’re looking for a leadership role where you can drive results and support a high-performing team, we’d love to connect.
2026-05-28T00:00:00Z

Customer Service and Operations Manager

North Liberty, IA
onsite
Temporary to Hire
38 - 44 USD / Hourly
Robert Half is partnering with a well-established organization in the distribution space to hire a Customer Service and Operations Manager. This role is responsible for leading all aspects of the customer service function, including team leadership, order management, and cross-functional coordination with sales, warehouse operations, and vendors.This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and enjoys balancing team management with operational execution. Key Responsibilities<ul><li>Lead, manage, coach, and develop a team of Customer Service Representatives and purchasing personnel</li><li>Oversee end-to-end order processing, including order entry, pricing verification, and invoicing</li><li>Collaborate closely with sales, warehouse operations, and vendors to ensure seamless service delivery</li><li>Act as the primary escalation point for customer issues and drive timely resolution</li><li>Support warehouse coordination including shipment prioritization, inventory handling, and problem-solving</li><li>Review and manage inventory activities including adjustments, transfers, returns, and reconciliations</li><li>Ensure accurate documentation and compliance with shipping, receiving, and billing processes</li><li>Maintain and update inventory records and oversee year-end reconciliation efforts</li></ul> Operations & Office Oversight<ul><li>Coordinate shipping and receiving processes, including documentation and inventory commitments</li><li>Work within ERP systems for order management, inventory tracking, and reporting</li><li>Approve vendor invoices and manage petty cash reconciliation</li><li>Serve as ISO coordinator and support compliance-related initiatives</li><li>Act as liaison with external partners such as warehouses and property management</li></ul>
2026-06-18T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-05-29T00:00:00Z

Utilization Management Representative

Pearland, TX
onsite
Temporary / Contract
11 - 13 USD / Hourly
We are looking for a dedicated Utilization Management Representative to join our client's team in Pearland, Texas, on a contract basis. The Utilization Management Representative position focuses on supporting the Utilization Management department by ensuring accurate and timely processing of authorization requests while maintaining clear communication with providers and members. The Utilization Management Representative role offers an opportunity to contribute to operational efficiency, regulatory compliance, and quality patient care in a health insurance environment. Key Responsibilities:<ul><li>Handle inbound calls from providers, members, and facilities regarding authorization requests, status updates, and coverage questions</li><li>Review and process authorization requests received via phone, fax, and electronic systems</li><li>Create and document authorization cases accurately within utilization management systems or EHR platforms</li><li>Route cases requiring medical necessity review to clinical staff (RNs, LVNs, Medical Directors)</li><li>Communicate authorization determinations to providers and members in compliance with regulatory requirements</li><li>Maintain accurate, timely documentation to support compliance and operational standards</li><li>Collaborate with internal teams to ensure efficient case processing and resolution</li></ul>
2026-06-01T00:00:00Z

Client Services Representative

San Francisco, CA
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team. In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.Responsibilities:• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies. • Process wire transfers securely and in accordance with regulatory requirements. • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions. • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services. • Build and maintain strong client relationships through proactive and personalized communication. • Guide new clients through the onboarding process to ensure a seamless and welcoming experience. • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries. • Partner with financial advisors to ensure client activities align with their financial strategies and goals. • Maintain accurate and current client records within Salesforce. • Follow up on pending client requests to ensure timely and complete resolutions. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn.
2026-05-28T00:00:00Z

Client Services Representative

Yarmouth Port, MA
onsite
Permanent / Full Time
40000 - 50000 USD / Yearly
Are you a people person who enjoys helping others? Are you looking for an opportunity to build a long-term career in a stable and rewarding industry? If so, we'd love to hear from you. We are seeking a Client Support Representative to provide administrative and customer support to a team of insurance professionals and valued clients. This is an excellent opportunity for someone who is organized, personable, eager to learn, and looking to grow within a supportive and collaborative environment. What You'll Do<ul><li>Answer incoming phone calls and assist clients professionally and courteously</li><li>Welcome and direct visitors</li><li>Process administrative tasks and documentation</li><li>Provide clerical support to insurance professionals</li><li>Maintain accurate records and assist with day-to-day office operations</li><li>Support client service initiatives and help ensure an exceptional customer experience</li></ul>
2026-06-09T00:00:00Z