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47 results for Member Servicesenrollment Manager jobs

Member Services Representative
  • Jacksonville, Florida
  • onsite
  • Temporary / Contract
  • 17.1 - 19.8 USD / Hourly
  • <p>We are looking for a Member Services Representative to support members with everyday banking needs while delivering a welcoming and detail-oriented service experience in Jacksonville, Florida. This long-term contract position is ideal for someone who enjoys working in a fast-paced financial services setting, handling transactions accurately, and building strong member relationships. The person in this role will assist with account services, respond to inquiries, and help connect members with products that match their financial goals.</p><p><br></p><p>Responsibilities:</p><p>• Engage members in meaningful conversations to understand their financial needs and recommend appropriate products or services.</p><p>• Process a variety of routine financial transactions, including deposits, payments, transfers, and withdrawals, with a high level of accuracy.</p><p>• Open new accounts, update existing account information, and complete maintenance requests in accordance with established guidelines.</p><p>• Investigate account questions, resolve service issues, and provide clear information about available credit union services.</p><p>• Balance and manage an assigned cash drawer each day while maintaining required cash limits and completing reconciliation on time.</p><p>• Support branch operations by recording night and mail deposits, assisting with dual-control procedures, and following security protocols.</p><p>• Identify unusual activity or questionable documentation and take appropriate steps to help prevent fraud and protect member accounts.</p><p>• Contribute to branch growth by promoting financial products, making member outreach calls, and referring loan opportunities to the appropriate teams.</p><p>• Provide additional branch support as needed, including assisting with self-assessments, outreach efforts, translation support, and other assigned projects.</p>
  • 2026-09-30T00:00:00Z
Member Services Representative
  • Stockbridge, Massachusetts
  • onsite
  • Temporary / Contract
  • 20 - 23 USD / Hourly
  • <p>We are looking for a Member Services Representative to support an onsite event for a client in Stockbridge, Massachusetts area for the month of October. This position is ideal for someone who enjoys interacting with people, being outside, and working in a high-volume service environment that includes both phone-based support and in-person event interaction. The role offers a mix of training and hands-on member engagement while supporting membership growth and visitor experiences across a wide range of seasonal activities. This position would be 5pm-9pm onsite for the duration for the event. If you enjoy interacting with people and looking for an exciting part-time opportunity do not hesitate to apply.</p><p><br></p><p>Responsibilities:</p><p>• Respond to member and visitor inquiries in a fast-paced service setting, providing accurate information through direct interaction at events.</p><p>• Promote membership opportunities to guests and help individuals understand program benefits, enrollment options, and event participation details.</p><p>• Assist with reservation-related support connected to organizational properties, programs, and high-traffic seasonal activities.</p><p>• Represent the membership team during events, including outdoor and indoor assignments, while delivering friendly and attentive service.</p><p>• Process member information, update records, and complete administrative tasks with strong attention to detail and computer accuracy.</p><p>• Help manage guest flow and service needs during peak event periods, including extended show operations.</p><p>• Collaborate with membership leadership and staff to ensure a positive experience for members, visitors, and event attendees.</p>
  • 2026-09-30T00:00:00Z
Member Services Rep
  • Carmel, Indiana
  • onsite
  • Temporary to Hire
  • 16.8625 - 18 USD / Hourly
  • <p>We are looking for a Member Services Rep to join an insurance team in Carmel, Indiana on a contract-to-permanent basis. This position is ideal for someone who thrives in a high-volume environment, can shift focus quickly when priorities change, and maintains strong attention to detail throughout the day. The role centers on supporting members through responsive service while completing administrative tasks with both speed and precision. <strong>This position is on-site, Monday-Friday 8:00am-4:00pm.</strong></p><p><br></p><p>Responsibilities:</p><p>• Provide timely and attentive support to health insurance members by answering questions and resolving routine service requests.</p><p>• Enter and update member information accurately in company systems while meeting productivity expectations in a fast-moving setting.</p><p>• Manage frequent task changes and interruptions without losing focus on service quality or data accuracy.</p><p>• Handle administrative support duties such as document processing, copying, filing, and email communication.</p><p>• Review records carefully to ensure information is complete, correct, and properly documented.</p><p>• Use Microsoft Word and Excel to assist with daily tracking, correspondence, and basic reporting needs.</p>
  • 2026-09-29T00:00:00Z
Member Service Specialist
  • Tucson, Arizona
  • onsite
  • Temporary to Hire
  • 19 - 20 USD / Hourly
  • We are looking for a Member Service Specialist to provide a welcoming and responsive experience for members and visitors in Tucson, Arizona. This contract-to-permanent position is ideal for someone who enjoys solving service issues, supporting membership activities, and handling administrative tasks with accuracy. The person in this role will serve as a key point of contact for member inquiries while helping coordinate events, maintain records, and support daily office operations.<br><br>Responsibilities:<br>• Deliver prompt, courteous assistance to members by addressing questions, resolving concerns, and guiding them through available services and benefits.<br>• Support registrations and on-site activities for classes, meetings, orientations, and events, including greeting attendees and assisting with check-in.<br>• Process membership changes such as renewals, transfers, separations, and profile updates while ensuring records remain complete and accurate.<br>• Maintain the member database with careful attention to data quality, confidentiality, and timely updates.<br>• Present policy and program information clearly and consistently in a way that supports organizational goals and member understanding.<br>• Keep the reception and lobby area organized, welcoming, and ready to assist individuals seeking help upon arrival.<br>• Partner with internal teams to coordinate member-related services, communicate visitor arrivals, and contribute to cross-functional support efforts.<br>• Provide administrative assistance on projects, team assignments, retail transactions, and other operational duties as business needs require.
  • 2026-09-25T00:00:00Z
Membership Manager
  • Oakland, California
  • onsite
  • Temporary / Contract
  • 30 - 35 USD / Hourly
  • <p><strong>Membership Manager</strong></p><p><strong>Brief Job Description:</strong></p><p>The Membership Manager oversees membership recruitment, retention, engagement, and service to support organizational growth and member satisfaction.</p><p><strong>Responsibilities:</strong></p><ul><li>Develop and manage membership outreach and retention efforts</li><li>Serve as the primary contact for member inquiries and concerns</li><li>Track membership renewals, applications, and database accuracy</li><li>Coordinate member events, communications, and benefits</li><li>Analyze membership trends and prepare performance reports</li><li>Collaborate with marketing and leadership on engagement strategies</li></ul>
  • 2026-09-25T00:00:00Z
Enrollment Specialist
  • Greenwood Village, Colorado
  • onsite
  • Temporary / Contract
  • 25 - 25 USD / Hourly
  • <p>We are seeking a highly organized Healthcare Enrollment and Credentialing Specialist to oversee provider enrollment, credentialing, and contracting processes. </p><p><br></p><p>This role is responsible for preparing and submitting payer applications, maintaining credentialing records and documentation, ensuring compliance with regulatory requirements, and facilitating accurate and timely provider onboarding.</p><p><br></p><p>Support provider enrollment, credentialing, recredentialing, and contracting activities with commercial, Medicare, and Medicaid payers.</p><p><br></p><p>Complete and submit enrollment and credentialing applications, ensuring accuracy, completeness, and timely processing.</p><p><br></p><p>Gather, verify, and maintain provider documentation, including licenses, certifications, insurance, and compliance records.</p><p><br></p><p>Track application progress, follow up on outstanding items, and resolve discrepancies to ensure successful enrollment and credentialing outcomes.</p><p><br></p><p>Maintain accurate records, databases, and reports while supporting audits, compliance initiatives, and special projects.</p><p><br></p><p>Collaborate with internal teams and external payer representatives to facilitate provider onboarding and credentialing activities.</p><p><br></p><p>Ensure confidentiality, accuracy, and adherence to company policies and regulatory requirements in a fast-paced, high-volume environment.</p>
  • 2026-09-18T00:00:00Z
Client Services Manager
  • Walnut Creek, California
  • onsite
  • Permanent / Full Time
  • 110000 - 125000 USD / Yearly
  • <p>Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process oversight, and operational execution to ensure advisors and clients receive timely, accurate, and efficient support. The ideal candidate brings strong judgment, a service-oriented mindset, and the ability to improve workflows in a regulated financial services environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead and develop the Client Service Associate team through recruiting, onboarding, coaching, and ongoing performance guidance.</p><p>• Create clear team expectations and structured workflows that promote accuracy, accountability, and responsive client support.</p><p>• Manage daily client service activity, ensuring smooth coordination of requests from advisors and clients.</p><p>• Oversee onboarding and account administration tasks such as new account setup, transfers, documentation processing, and ongoing maintenance.</p><p>• Act as the escalation point for complex service matters and drive timely, practical resolutions.</p><p>• Document and refine operational procedures across servicing, onboarding, and reporting functions to improve consistency and scalability.</p><p>• Partner with compliance stakeholders to align operational practices with applicable regulatory requirements and internal standards.</p><p>• Supervise key operational aspects of the firm&#39;s technology environment, including reporting tools and workflow automation platforms.</p><p>• Collaborate with leadership to strengthen system connectivity, increase automation, and introduce technology enhancements, including AI-enabled solutions where </p><p>appropriate.</p><p><br></p><p>If you are interested in this role, please reach out to Jeff Abrams via LinkedIn </p>
  • 2026-09-03T00:00:00Z
Customer Service Manager - ENT
  • Charlotte, North Carolina
  • onsite
  • Temporary / Contract
  • 19 - 20.02 USD / Hourly
  • We are looking for a Customer Service Manager - ENT to support customer-facing operations for a Contract position based in Charlotte, North Carolina. This role focuses on guiding service activities before and after delivery, helping customers navigate order status, product availability, scheduling, and issue resolution. The ideal candidate brings strong leadership, clear communication, and a practical understanding of operations, logistics, and service quality in a fast-paced environment.<br><br>Responsibilities:<br>• Lead one project team or coordinate several smaller teams to deliver responsive support throughout the customer lifecycle<br>• Oversee customer inquiries related to order placement, inventory status, delivery timing, and post-sale service needs<br>• Partner with internal stakeholders across operations, logistics, warehousing, and supply chain functions to resolve service issues efficiently<br>• Monitor service performance and identify opportunities to improve workflows, response times, and overall customer satisfaction<br>• Use CRM and enterprise systems such as SAP R/3 to track requests, maintain accurate records, and provide status updates<br>• Prepare reports, schedules, and service documentation using Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint<br>• Support coordination of shipping and delivery activities to help ensure products reach customers according to expectations<br>• Contribute to staffing and team support activities, including coordination related to hiring processes and day-to-day office functions
  • 2026-09-30T00:00:00Z
Client Service Manager
  • Morgan City, Louisiana
  • onsite
  • Permanent / Full Time
  • 60000 - 100000 USD / Yearly
  • <p>We are looking for a Client Service Manager to support client relationships and help drive service excellence for a growing insurance organization in Morgan City, Louisiana. This position is ideal for someone who is detail oriented and can balance responsive customer support with strong commercial account knowledge and sound administrative follow-through. The role offers an opportunity to contribute independently while partnering closely with the broader team to maintain high service standards and support business growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day service needs for commercial clients, ensuring requests are addressed accurately and in a timely manner.</p><p>• Build and maintain strong client relationships by delivering attentive support and clear communication throughout the account lifecycle.</p><p>• Coordinate policy-related activities such as documentation, renewals, coverage updates, and general account servicing tasks.</p><p>• Assist with billing matters, commission-related questions, and other account inquiries by working across service and accounting processes.</p><p>• Use multiple software platforms to maintain organized client records, track activity, and support efficient account management.</p><p>• Collaborate with internal team members to help resolve service issues and contribute to overall client satisfaction.</p><p>• Work independently on assigned priorities while following guidance and aligning with team objectives.</p><p>• Identify service needs proactively and take initiative to help improve responsiveness and account support.</p><p>• Support operational changes or platform-related updates as needed to maintain continuity in client service.</p><p>• Contribute to the success of the office by providing dependable service and helping strengthen long-term client relationships.</p>
  • 2026-09-14T00:00:00Z
Member Support Representative
  • Albany, New York
  • onsite
  • Temporary / Contract
  • 19 - 22 USD / Hourly
  • <p>Are you the kind of person who enjoys helping others, meeting new people, and staying busy throughout the day? Looking for an opportunity to gain valuable professional experience, build your skills, and grow your career with one of the Capital Region&#39;s most respected organizations?</p><p><br></p><p>We&#39;re partnering with a large, well-established, and highly respected local employer that&#39;s expanding its Member Support team and looking to hire up to <strong>15 new team members</strong>.</p><p>Whether your experience comes from customer service, retail, hospitality, banking, administrative support, or another people-focused role, we&#39;d love to connect with you!</p><p><br></p><p><strong>What You&#39;ll Be Doing:</strong></p><p>• Assisting members in person, over the phone, and via online communication</p><p>• Answering questions and resolving service-related issues</p><p>• Processing transactions and maintaining accurate records</p><p>• Identifying member needs and recommending solutions</p><p>• Building strong customer relationships</p><p>• Working as part of a collaborative, customer-focused team</p><p><br></p><p><strong>We&#39;re Looking For People Who:</strong></p><p>• Enjoy helping others and creating a positive experience</p><p>• Build relationships easily and communicate effectively</p><p>• Thrive in a fast-paced environment</p><p>• Demonstrate professionalism, reliability, and a willingness to learn</p><p>• Bring flexibility and dependability to the team</p><p>• Want an opportunity to grow with a respected organization</p><p><br></p><p><strong>What You&#39;ll Need:</strong></p><p>• Customer service experience or other people-focused experience</p><p>• Strong communication and problem-solving skills</p><p>• Comfort learning new systems and technology</p><p>• Ability to multitask while maintaining accuracy and professionalism</p><p>• Availability to work a flexible schedule within operating hours of 7:00 AM to 7:00 PM, Monday through Friday, including Saturday shifts from 8:00 AM to 2:00 PM.</p><p><em>**Schedules provided two weeks in advance.</em></p><p><br></p><p><strong>Great Backgrounds Include:</strong></p><p>• Customer Service</p><p>• Retail</p><p>• Hospitality</p><p>• Banking</p><p>• Call Center</p><p>• Administrative Support</p><p><br></p><p><strong>Why This Opportunity Stands Out:</strong></p><p>• Temp-to-hire with long-term potential</p><p>• Strong training and career development opportunities</p><p>• Supportive culture and team environment</p><p>• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves</p><p><br></p><p><strong>Transportation-Friendly:</strong> Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation.</p><p><br></p><p>Interested? We&#39;d love to tell you more!</p><p><br></p><p><strong>Call Ashley Veltri &amp; Mary Christman at 518-462-1430</strong></p><p><br></p><p>We look forward to speaking with you!</p>
  • 2026-09-16T00:00:00Z
Member Support Representative
  • Albany, New York
  • onsite
  • Temporary / Contract
  • 19 - 21 USD / Hourly
  • <p><em>Member Support Representatives Needed, </em><strong><em>Limited Openings Remaining! *Opportunity for future Hybrid and Remote Work*</em></strong></p><p><br></p><p>Ready for a role where you can make a difference, connect with people, and build valuable career experience? If you enjoy helping others, solving problems, and being part of a supportive team, this could be the opportunity you&#39;ve been looking for.</p><p><br></p><p>We&#39;re excited to partner with one of the Capital Region&#39;s most respected organizations as they continue expanding their Member Support team. These opportunities have generated a lot of interest, and with only a limited number of openings remaining, we&#39;re encouraging interested candidates to apply soon. If you&#39;re looking for a rewarding role with long-term potential, excellent training, and a team-oriented environment, we&#39;d love to speak with you. Whether your background is in customer service, retail, hospitality, banking, administrative support, call center environments, or another people-focused role, your experience could be a great fit!</p><p><br></p><p><strong>What You&#39;ll Be Doing:</strong></p><p>• Assisting members in person, over the phone, and via online communication</p><p>• Answering questions and resolving service-related issues</p><p>• Processing transactions and maintaining accurate records</p><p>• Identifying member needs and recommending solutions</p><p>• Building strong customer relationships</p><p>• Working as part of a collaborative, customer-focused team</p><p><br></p><p><strong>We&#39;re Looking For People Who:</strong></p><p>• Enjoy helping others and creating a positive experience</p><p>• Build relationships easily and communicate effectively</p><p>• Thrive in a fast-paced environment</p><p>• Demonstrate professionalism, reliability, and a willingness to learn</p><p>• Bring flexibility and dependability to the team</p><p>• Want an opportunity to grow with a respected organization</p><p><br></p><p><strong>What You&#39;ll Need:</strong></p><p>• Customer service experience or other people-focused experience</p><p>• Strong communication and problem-solving skills</p><p>• Comfort learning new systems and technology</p><p>• Ability to multitask while maintaining accuracy and professionalism</p><p>• Availability to work a flexible schedule within operating hours of M-F, 7:00 AM to 7:00 PM, including Saturday shifts from 8:00 AM to 2:00 PM.</p><p><em>*Schedules provided two weeks in advance.</em></p><p><br></p><p><strong>Why This Opportunity Stands Out:</strong></p><p>• Temp-to-hire with long-term potential within a highly recognized organization</p><p>• Strong training and career development opportunities</p><p>• Supportive culture and team environment, with longstanding commitment to the communities it serves</p><p>• Opportunity for hybrid or remote work after 6+ months</p><p><br></p><p><strong>Transportation-Friendly:</strong> Locations are accessible via the CDTA bus line.</p><p><br></p><p>Interested? We&#39;d love to tell you more!</p><p><br></p><p><strong>Call Ashley Veltri &amp; Mary Christman at 518-462-1430 </strong>We look forward to speaking with you!</p>
  • 2026-09-28T00:00:00Z
Customer Service Manager
  • Ceres, California
  • onsite
  • Temporary / Contract
  • 30 - 40 USD / Hourly
  • <p><strong>Essential Functions / Duties</strong></p><ul><li>Lead, coach, develop, and manage the Customer Service team, including assigning workloads, supporting staffing needs, delivering training, managing performance, and maintaining accountability for service standards.</li><li>Oversee the full customer order lifecycle, including order entry, validation, pricing, allocations, credit holds, order changes, cancellations, shipment coordination, invoicing support, and exception resolution.</li><li>Ensure customer, distributor, and sales orders are processed accurately and within established service level expectations across all applicable channels and ordering methods.</li><li>Partner with Sales and Finance to ensure pricing, depletion allowances, discounts, promotions, samples, billbacks, and other customer-specific programs are accurately reflected in orders and supporting documentation.</li><li>Coordinate with Warehouse, Logistics, Production, and Inventory teams to address product availability, vintage or SKU transitions, allocations, backorders, substitutions, shipment timing, and delivery requirements.</li><li>Act as the primary escalation point for complex customer, distributor, and sales-related issues, ensuring timely resolution while balancing customer experience, policy compliance, commercial commitments, and financial controls.</li><li>Build and maintain strong relationships with distributors, key accounts, sales teams, brokers, carriers, and internal stakeholders, while proactively communicating order status, product availability, shipment issues, and service risks.</li><li>Establish, document, and continuously improve customer service procedures, internal controls, order management workflows, and service standards to enhance accuracy, efficiency, responsiveness, and scalability.</li><li>Monitor key customer service metrics, including order accuracy, fill rate, on-time processing, backorders, deductions, claims, response times, service issues, and recurring root causes, and implement corrective actions as needed.</li><li>Oversee month-end customer service activities and support accurate order, shipment, and invoicing close processes in partnership with Finance and Sales.</li><li>Prepare and analyze recurring and ad hoc reports, including sales by customer, salesperson, brand, SKU, channel, geography, and other business dimensions as requested.</li><li>Maintain accurate customer master data, ship-to information, ordering requirements, routing instructions, and other account-specific details in relevant systems.</li><li>Support new product launches, vintage transitions, pricing updates, promotional programs, chain authorizations, distributor changes, and other commercial initiatives requiring customer service coordination.</li><li>Coordinate delivery appointments and special shipping requirements with warehouses, carriers, distributors, and customers, as needed.</li><li>Participate in sales, operations, S&amp;OP, and other cross-functional meetings, providing customer service insights, identifying risks, and recommending actions.</li><li>Ensure compliance with company policies, internal controls, record retention requirements, applicable alcohol beverage regulations, and customer-specific requirements within the scope of the role.</li><li>Perform other related duties and special projects as assigned.</li></ul><p><br></p>
  • 2026-09-11T00:00:00Z
Customer Service Manager
  • Franklin Park, New Jersey
  • onsite
  • Permanent / Full Time
  • 75000 - 950000 USD / Yearly
  • <p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
  • 2026-09-18T00:00:00Z
Customer Service Manager
  • Baytown, Texas
  • onsite
  • Permanent / Full Time
  • 85000 - 100000 USD / Yearly
  • <p>Our client is hiring a bilingual Customer Service Manager to guide a customer support team serving transportation and warehousing operations in Baytown, Texas. This role blends team leadership, service excellence, and process oversight to ensure customers receive timely, accurate communication across shipping, inbound, export, and warehouse activity. The ideal candidate brings a strong background in logistics-focused customer service, communicates effectively in English and Spanish, and is skilled at improving workflows while supporting daily operational demands. Experience working with rail transportation, domestic shipping, exports, or inbound logistics preferred.</p><p><br></p><p>Responsibilities for the Bilingual Customer Service Manager</p><p>• Direct and mentor customer service staff, coordinators, and team leads to build a high-performing, service-focused department.</p><p>• Manage day-to-day customer support activity, ensuring questions, requests, and service concerns are addressed quickly and thoroughly.</p><p>• Handle complex or escalated customer matters and work across departments to reach effective resolutions.</p><p>• Coordinate closely with warehouse, transportation, and operations teams to support order accuracy, shipment flow, and consistent customer updates.</p><p>• Support logistics activity tied to rail movements, domestic inbound freight, export shipments, and other transportation-related services.</p><p>• Evaluate existing procedures, refine standard operating practices, and introduce improvements that strengthen consistency and efficiency.</p><p>• Lead team meetings, coaching sessions, and training efforts to encourage accountability, development, and engagement.</p><p>• Perform internal compliance reviews to confirm adherence to company policies, service expectations, and operational procedures.</p><p>• Assist with hiring, onboarding, and training new employees to support team growth and continuity.</p><p>• Review billing questions, invoicing concerns, performance metrics, and system or automation improvement opportunities with cross-functional partners.</p>
  • 2026-09-04T00:00:00Z
Service Delivery Manager
  • Winter Park, Florida
  • onsite
  • Permanent / Full Time
  • 90000 - 115000 USD / Yearly
  • We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency.<br><br>Responsibilities:<br>• Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met.<br>• Oversee remote desktop support operations to resolve technical issues quickly and effectively.<br>• Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings.<br>• Administer and maintain Azure Active Directory, ensuring secure and efficient user management.<br>• Implement and monitor ITIL processes to improve service delivery and operational excellence.<br>• Lead the deployment and management of Intune for device and application management.<br>• Collaborate with cross-functional teams to align IT services with business needs.<br>• Identify and address areas for improvement in service delivery processes.<br>• Develop and maintain documentation for IT service protocols and procedures.<br>• Train and mentor team members to enhance technical skills and performance.
  • 2026-09-09T00:00:00Z
Membership Supervisor
  • Oakland, California
  • onsite
  • Temporary / Contract
  • 42.75 - 49.5 USD / Hourly
  • We are looking for a Membership Supervisor to support membership operations for a government-affiliated organization in Oakland, California. This is a Contract position for a hands-on leader who can guide a small team, maintain high standards for data and payment accuracy, and serve as a trusted resource for complex membership matters. The ideal candidate brings strong supervisory experience, advanced spreadsheet skills, and the ability to balance detailed review work with responsive member support.<br><br>Responsibilities:<br>• Lead and mentor a team of five membership specialists, providing day-to-day direction, feedback, and support across core membership activities.<br>• Review membership records and data entry output to confirm information is entered correctly and processed in line with established standards.<br>• Oversee dues payment workflows and examine reconciliation results to help maintain accurate financial and membership records.<br>• Conduct audits and quality checks on membership transactions, payment activity, and related documentation to identify and resolve discrepancies.<br>• Interpret membership policies, eligibility rules, and procedural guidelines to help staff address questions consistently and accurately.<br>• Support employee development through coaching, performance discussions, and corrective guidance when needed.<br>• Act as the primary escalation contact for challenging member concerns, working directly with individuals to resolve sensitive or unresolved issues.<br>• Collaborate with internal teams, IT partners, and outside consultants to troubleshoot system questions and improve database-related processes.<br>• Assist with UnionWare functions, data exports, issue tracking, and other operational improvements, including work tied to broader system and process updates.
  • 2026-09-22T00:00:00Z
Customer Success Manager
  • Hayward, California
  • onsite
  • Permanent / Full Time
  • 80000 - 85000 USD / Yearly
  • <p>We are looking for a Customer Success Manager to support a portfolio of government contracted accounts the East Bay, California. This role focuses on strengthening client relationships, guiding accounts through the full-service lifecycle, and partnering with internal teams to maintain a high standard of support. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn client feedback into practical improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage a group of assigned school accounts and serve as the primary point of contact for day-to-day client needs.</p><p>• Guide customers through each stage of the account relationship, from onboarding and ongoing support to issue resolution and retention efforts.</p><p>• Hold recurring check-ins with clients to review service performance, address concerns, and identify opportunities to improve satisfaction.</p><p>• Partner with operations and nutrition teams to investigate service challenges and coordinate timely, effective solutions.</p><p>• Maintain organized account calendars, activity checklists, and client records to ensure follow-through on commitments and next steps.</p><p>• Keep customer information, account updates, and service details current within internal tracking systems and CRM tools.</p><p>• Monitor service trends, document recurring issues, and recommend process enhancements that improve the customer experience.</p><p>• Provide responsive support for inbound client questions and escalate complex matters when needed to protect account health</p>
  • 2026-09-15T00:00:00Z
ServiceNow Manager
  • New York City, New York
  • remote
  • Temporary / Contract
  • 68 - 81 USD / Hourly
  • <p>We are looking for an experienced ServiceNow Manager to lead the strategy, governance, and delivery of a complex enterprise platform environment in New York, New York. This Long-term Contract position will oversee platform direction, team leadership, and scalable solution design across multiple ServiceNow capabilities while ensuring strong performance, security, and user experience. The ideal candidate brings deep hands-on ServiceNow knowledge along with the ability to guide stakeholders, manage partners, and support operational excellence in a regulated industry.</p><p><br></p><p>Responsibilities:</p><p>• Direct the overall ServiceNow platform strategy, including architecture planning, instance approach, licensing oversight, long-range roadmap development, and ongoing performance management.</p><p>• Evaluate incoming business needs, set platform priorities, and guide design choices to maintain a unified and effective user experience across the environment.</p><p>• Supervise and develop the ServiceNow team across administration, development, and business analysis functions, while establishing growth plans, training goals, and certification paths.</p><p>• Manage relationships with external providers and implementation partners, ensuring delivery quality and adherence to agreed service expectations.</p><p>• Oversee the full lifecycle of platform enhancements, including intake, solution design, configuration, development, testing, release coordination, and post-launch support using Agile delivery practices.</p><p>• Lead upgrade and patch planning to keep the platform current, stable, secure, and aligned with operational requirements.</p><p>• Partner with business and technical stakeholders to create scalable solutions such as service catalog offerings, workflow automation, and low-code applications using governed, reusable standards.</p><p>• Own the platform integration framework, including connected enterprise systems, secure credential handling, and consistent patterns for reliable data exchange.</p><p>• Establish and enforce governance standards covering development practices, security controls, access reviews, data stewardship, and compliance with enterprise and regulatory requirements.</p><p>• Provide leadership reporting on platform health, adoption, capacity, and initiative progress, while also supporting deep issue investigation and root-cause resolution for critical incidents.</p>
  • 2026-09-25T00:00:00Z
Recruitment Manager
  • Raleigh, North Carolina
  • onsite
  • Permanent / Full Time
  • 115000 - 130000 USD / Yearly
  • <p>We are looking for an experienced Recruitment Manager on behalf of one of our clients to lead high-volume field hiring efforts across multiple business areas in Raleigh, North Carolina. This position is ideal for a proactive talent leader who enjoys improving recruitment strategies, coaching teams, and solving hiring challenges in a fast-moving environment. The role combines talent development, leadership responsibilities, while helping strengthen employer visibility, hiring processes, and workforce planning.</p><p><br></p><p>Responsibilities:</p><p>• Lead full-cycle recruitment for field-based and high-volume roles while supporting hiring needs across multiple operational functions.</p><p>• Manage and coach recruiters to improve performance, strengthen hiring practices, and maintain a high standard of candidate experience.</p><p>• Refine existing talent acquisition workflows and help develop more effective recruitment processes from sourcing through onboarding readiness.</p><p>• Monitor hiring data such as time-to-fill, cost efficiency, and other recruitment indicators to guide decisions and improve results.</p><p>• Expand candidate pipelines through job boards, social platforms, networking channels, and targeted search techniques.</p><p>• Partner with internal leaders to anticipate staffing needs, align recruiting plans, and support long-term workforce forecasting.</p><p>• Contribute to the rollout and adoption of recruitment technology, including applicant tracking tools such as Workday, and support related change initiatives.</p><p>• Evaluate advertising strategies, strengthen employer brand reach, and increase market visibility to attract candidates with relevant experience.</p><p>• Ensure pre-employment screening and verification steps are completed accurately and in full compliance with company and regulatory standards.</p><p><br></p>
  • 2026-09-11T00:00:00Z
Client Service Manager - Wealth Management Firm
  • Walnut Creek, California
  • onsite
  • Permanent / Full Time
  • 100000 - 130000 USD / Yearly
  • <p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing.</p><p> </p><p><strong>Client Services Manager | Wealth Management Firm | Walnut Creek </strong></p><p> </p><p>Join a <strong>growing wealth management firm</strong> in a highly visible leadership role with the opportunity to make a meaningful impact as the business continues to scale. You&#39;ll lead the <strong>Client Service team</strong>, partner closely with advisors and firm leadership, and help build the operational infrastructure needed for continued growth.</p><p> </p><p>This is an ideal opportunity for someone who enjoys <strong>leading and developing people while staying hands-on</strong>. You&#39;ll have ownership over <strong>client service, onboarding, workflows, technology, and process improvement</strong>, with the opportunity to introduce greater automation and efficiency across the firm. The company also offers <strong>strong compensation + bonus potential</strong>, company-paid health and dental coverage, 401(k) contributions, PTO, and professional development support.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Lead, mentor, and develop the <strong>Client Service Associate team </strong></li><li>Oversee day-to-day <strong>client service and operational workflows </strong></li><li>Manage client onboarding, account openings, transfers, and ongoing account administration </li><li>Serve as the escalation point for complex client service matters </li><li>Build and improve <strong>scalable processes, procedures, and controls </strong></li><li>Partner with advisors, compliance, and leadership across firm-wide initiatives </li><li>Oversee operational technology, including <strong>CRM, reporting, and workflow platforms </strong></li><li>Drive <strong>automation, systems improvements, and AI-enabled initiatives </strong></li><li>Help build the operational infrastructure to support continued firm growth </li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
  • 2026-09-19T00:00:00Z
Benefits Manager
  • Washington, District of Columbia
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for a Benefits Manager to support a busy benefits function for an organization in Washington, District of Columbia. This long-term contract position will play a key role in managing open enrollment activity, addressing employee benefit inquiries, and strengthening day-to-day administration across health, welfare, and retirement programs. The ideal candidate brings strong knowledge of compliance and audit practices and can work confidently in a high-volume environment while ensuring accuracy and a positive employee experience.<br><br>Responsibilities:<br>• Lead major open enrollment activities, including setup, coordination, and review of benefit elections in a high-volume environment.<br>• Respond to employee and stakeholder questions about medical, welfare, leave, and retirement offerings with clear and timely guidance.<br>• Oversee administration of health and welfare plans to help ensure accurate processing and consistent policy application.<br>• Support compliance efforts by reviewing benefit practices, preparing documentation, and assisting with audit-related requests.<br>• Administer retirement benefit programs, including retirement plans, and provide support related to 403(b) offerings when needed.<br>• Analyze benefit-related data and transactions to identify discrepancies, recommend corrections, and improve operational accuracy.<br>• Partner with internal teams to maintain benefit configurations in Workday and support enrollment-related system activity as required.<br>• Contribute to ongoing benefits coordination by helping align program delivery, employee communications, and issue resolution.
  • 2026-09-29T00:00:00Z
Employee Relations Manager
  • Philadelphia, Pennsylvania
  • onsite
  • Temporary / Contract
  • 38 - 40 USD / Hourly
  • <p>We are looking for an Employee Relations Manager to support a healthcare and social assistance organization located in the Greater Philadelphia, Region through a long-term contract engagement. This role will lead employee relations and compliance efforts, helping the organization address workplace concerns fairly, manage employment risk, and maintain alignment with applicable labor and employment laws. The Employee Relations Manager position also plays a key part in fostering accountability, ethical decision-making, and consistent people practices across the organization.</p><p><br></p><p>Here’s how you’ll contribute each day: </p><p>• Lead the review and resolution of employee complaints, workplace concerns, and formal grievances with a consistent, well-documented approach.</p><p>• Conduct and oversee sensitive workplace investigations, gather findings, and recommend appropriate next steps based on policy and legal considerations.</p><p>• Guide managers through disciplinary actions, corrective measures, and performance improvement planning to ensure fair and compliant outcomes.</p><p>• Administer and strengthen the performance evaluation process, promoting consistency, timeliness, and meaningful manager feedback.</p><p>• Monitor adherence to federal, state, and local employment regulations and help reduce organizational risk through proactive compliance practices.</p><p>• Partner with leadership and HR teams to reinforce standards of ethical conduct, accountability, and respectful workplace behavior.</p><p>• Supervise HR staff responsible for employee relations and compliance activities, providing direction, coaching, and quality oversight.</p><p>• Maintain accurate case records, investigation documentation, and related reporting to support audits, trend analysis, and informed decision-making.</p>
  • 2026-09-21T00:00:00Z
Benefit Manager
  • Minneapolis, Minnesota
  • onsite
  • Permanent / Full Time
  • 80000 - 85000 USD / Yearly
  • <p><strong>Benefits Manager</strong></p><p><br></p><p>Remote Opportunity | Minneapolis/St. Paul Preferred</p><p><br></p><p>Robert Half is partnering with a growing organization to identify a Benefits Manager to join their Human Resources team. This is an exciting opportunity for a benefits professional who is ready to take ownership of a function, build strong partnerships, improve processes, and make a meaningful impact on the employee experience.</p><p><br></p><p>The ideal candidate is someone who has developed a strong foundation in benefits and is looking for increased ownership, visibility, and the opportunity to influence how programs are managed and improved. This role will partner closely with HR leadership, vendors, brokers, and internal stakeholders to ensure benefits programs are effectively administered, communicated, and aligned with the needs of a growing organization.</p><p><br></p><p>This is an individual contributor role with ownership of the benefits function. While there is no direct team management responsibility today, this role offers the opportunity to grow in scope and influence as the organization continues to expand.</p><p><br></p><p>About the Opportunity</p><p><br></p><p>The organization is a growing, multi-state employer with a large operational workforce. As the company continues to scale, they are investing in their HR infrastructure and creating dedicated ownership around benefits and employee experience initiatives.</p><p><br></p><p>The Benefits Manager will oversee the day-to-day administration and ongoing improvement of employee benefit programs while also identifying opportunities to enhance communication, employee engagement, recognition efforts, wellbeing initiatives, and the overall employee experience.</p><p><br></p><p>This position is remote; however, candidates located in the Minneapolis/St. Paul area or Midwest region are preferred. The HR team comes together in person a few times per year for collaboration and team meetings.</p><p><br></p><p>Key Responsibilities</p><ul><li>Own the administration and ongoing improvement of employee benefit programs, including medical, dental, vision, life, disability, retirement, voluntary benefits, and related programs</li><li>Manage relationships with benefits brokers, vendors, carriers, and external partners to ensure strong service delivery and program effectiveness</li><li>Lead annual open enrollment planning, communication, employee education, system readiness, and execution</li><li>Partner with HR, payroll, and internal teams to ensure accurate eligibility, enrollment, deductions, and employee data</li><li>Conduct benefits audits, reporting, and issue resolution to support accuracy and compliance</li><li>Serve as a resource for employees and leaders by providing clear, accessible benefits information and support</li><li>Translate complex benefits information into employee-friendly communications and resources</li><li>Evaluate current programs and recommend improvements based on employee feedback, utilization, and business needs</li><li>Support employee experience initiatives, including recognition programs, service awards, wellbeing efforts, and other engagement opportunities</li><li>Identify opportunities to improve processes, enhance communication, and create a stronger employee experience as the organization grows</li></ul><p><br></p>
  • 2026-08-28T00:00:00Z
Client Solutions Manager
  • Dallas, Texas
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • Client Solutions Manager (Business Development)<br>Overview<br>Robert Half is seeking a driven Client Solutions Manager to focus on new business development and revenue growth across the Dallas market. This role is ideal for a sales professional who thrives on prospecting, opening new doors, winning new clients, and building long-term partnerships. As a consultative seller, you will engage business and technology leaders to identify workforce and project needs while growing a portfolio of strategic accounts.<br>Key Responsibilities<br>New Business Development<br><br>Prospect, develop, and secure new client relationships within SMB, Mid-Market, and Enterprise organizations.<br>Drive revenue growth through cold outreach, networking, referrals, client meetings, and industry events.<br>Build relationships with executive stakeholders, including CIOs, CTOs, CFOs, IT Directors, and business leaders.<br>Conduct consultative discovery conversations to identify hiring, project, and technology consulting opportunities.<br>Create and execute territory plans to consistently exceed sales and revenue goals.<br><br>Relationship &amp; Account Growth<br><br>Convert new client wins into long-term strategic partnerships.<br>Expand existing accounts through cross-selling and consultative solution discussions.<br>Serve as a trusted advisor by providing market insights, workforce trends, and technology staffing solutions.<br>Maintain strong client relationships to uncover additional opportunities and drive ongoing growth.<br><br>What Success Looks Like<br><br>Consistently acquires new logos and develops new business opportunities.<br>Builds strong executive-level relationships and earns trusted advisor status.<br>Demonstrates a hunter mentality with a passion for prospecting and business development.<br>Thinks strategically, acts consultatively, and focuses on long-term account growth.<br>Thrives in a competitive, goal-oriented environment and is motivated by performance and results.<br><br>Qualifications<br><br>3-5+ years of B2B sales, business development, account executive, technology sales, or consultative solution sales experience.<br>Proven success generating new business and exceeding revenue targets.<br>Strong prospecting and pipeline development skills.<br>Executive presence with the ability to engage and influence decision-makers.<br>Excellent communication, negotiation, and relationship-building abilities.<br>Self-motivated, competitive, and results-driven with a strong desire to win.
  • 2026-08-31T00:00:00Z
Client Solutions Manager
  • Mckinney, Texas
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>We are looking for a driven Client Solutions Manager to expand our presence in Texas by building strong client relationships and creating new revenue opportunities. This is a permanent position is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.</p><p>• Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.</p><p>• Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.</p><p>• Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.</p><p>• Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.</p><p>• Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.</p><p>• Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.</p><p>• Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.</p><p>• Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.</p>
  • 2026-08-31T00:00:00Z
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