37 Results for Member Servicesenrollment Manager Jobs

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Member Services Representative

Alexandria, VA
remote
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Member Services Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, works efficiently, and delivers dependable assistance to members over the phone. The role requires strong attention to detail, confidence using computer systems, and the ability to manage multiple inquiries while maintaining a helpful and attentive approach. Responsibilities: • Handle a steady flow of incoming member calls and provide accurate, courteous support in a fast-paced call center setting. • Respond to questions, resolve routine service issues, and guide members through available resources and next steps. • Enter and update member information in computer systems with a high level of accuracy and attention to detail. • Document call details thoroughly to ensure complete and organized service records. • Use typing and navigation skills to manage conversations efficiently while accessing multiple systems. • Maintain service quality standards by delivering consistent, attentive customer support on every interaction.
2026-10-28T00:00:00Z

Membership Development Manager

Waukesha, WI
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a Membership Development Manager to help strengthen member engagement and expand participation for an organization based in Waukesha, Wisconsin. This role focuses on building lasting relationships, supporting member accounts, and using performance data to guide outreach efforts. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn membership goals into measurable results. Responsibilities: • Build and maintain strong relationships with current and prospective members to encourage retention and growth. • Manage member accounts by responding to questions, resolving issues, and ensuring a positive overall experience. • Develop outreach strategies that increase membership participation and support organizational objectives. • Track key performance indicators and prepare reports that highlight trends, progress, and opportunities for improvement. • Collaborate with internal teams to coordinate membership initiatives, campaigns, and service improvements. • Identify opportunities to enhance engagement through targeted communication and follow-up efforts. • Monitor membership activity and recommend actions that improve satisfaction and long-term involvement.
2026-10-21T00:00:00Z

Enrollment Specialist

Huntington Beach, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an Enrollment Specialist to support individuals exploring federal student loan repayment and forgiveness solutions in Huntington Beach, California. This Contract position is ideal for someone who can combine consultative customer support with strong attention to detail while helping clients understand available options. The role focuses on guiding borrowers through eligibility reviews, enrollment steps, and required documentation with professionalism and care. Responsibilities: • Speak with prospective clients to understand their student loan situations and provide informed guidance on repayment and forgiveness pathways. • Evaluate borrower financial details and loan records to identify programs that may align with eligibility criteria. • Lead clients through each stage of the enrollment process, including gathering, organizing, and preparing required documents. • Record client communications, application details, and status updates accurately in the company system. • Handle sensitive personal and financial information in accordance with established policies and regulatory standards. • Provide clear, supportive service that helps clients feel informed, respected, and confident throughout the process. • Work closely with cross-functional teams to keep enrollment activities moving efficiently and ensure timely follow-up. • Achieve performance goals related to quality, responsiveness, and productivity while maintaining a client-focused approach.
2026-10-29T00:00:00Z

Client Services Manager

Walnut Creek, CA
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process oversight, and operational execution to ensure advisors and clients receive timely, accurate, and efficient support. The ideal candidate brings strong judgment, a service-oriented mindset, and the ability to improve workflows in a regulated financial services environment. Responsibilities:• Lead and develop the Client Service Associate team through recruiting, onboarding, coaching, and ongoing performance guidance.• Create clear team expectations and structured workflows that promote accuracy, accountability, and responsive client support.• Manage daily client service activity, ensuring smooth coordination of requests from advisors and clients.• Oversee onboarding and account administration tasks such as new account setup, transfers, documentation processing, and ongoing maintenance.• Act as the escalation point for complex service matters and drive timely, practical resolutions.• Document and refine operational procedures across servicing, onboarding, and reporting functions to improve consistency and scalability.• Partner with compliance stakeholders to align operational practices with applicable regulatory requirements and internal standards.• Supervise key operational aspects of the firm's technology environment, including reporting tools and workflow automation platforms.• Collaborate with leadership to strengthen system connectivity, increase automation, and introduce technology enhancements, including AI-enabled solutions where appropriate. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn
2026-10-05T00:00:00Z

Member Eligibility Specialist

Eden Prairie, MN
remote
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Member Eligibility Analyst to support operational oversight and process optimization efforts for a health insurance organization. This contract position focuses on strengthening monitoring activities, improving workflow performance, and helping teams move toward more efficient paperless operations. The role partners with stakeholders across the business to evaluate issues, interpret data, and recommend practical process enhancements that improve quality and consistency. Responsibilities:<ul><li> Review and interpret member eligibility information to ensure accurate identification and matching of member records.</li><li>Analyze data across multiple systems to validate member information, identify discrepancies, and resolve matching issues.</li><li>Research and investigate eligibility discrepancies using critical thinking and problem-solving skills.</li><li>Apply knowledge of member eligibility concepts, policies, and processes to make informed decisions.</li><li>Navigate multiple systems and data sources to gather information and determine appropriate next steps.</li><li>Independently assess complex or unfamiliar situations that may not have clearly documented procedures or standard operating procedures (SOPs).</li><li>Adapt to changing priorities and processes while maintaining accuracy and productivity in a fast-paced environment.</li><li>Identify trends, inconsistencies, and potential data issues and recommend appropriate resolutions.</li><li>Exercise sound judgment and decision-making when handling ambiguous situations with limited guidance.</li></ul>
2026-10-30T00:00:00Z

Provider Enrollment Associate

Orlando, FL
remote
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Provider Enrollment Associate to support healthcare provider credentialing and payer enrollment activities in Orlando, Florida. This permanent position is well suited for someone with at least 1 year of experience in healthcare administration or enrollment who can manage documentation accurately and communicate effectively with providers, clients, and internal teams. The person in this role will help keep applications moving forward, maintain organized records, and ensure work is completed in line with regulatory and payer requirements. Responsibilities:• Prepare and submit provider enrollment and credentialing packets by gathering required forms, verifying information, and confirming all materials are complete before submission.• Monitor application progress with insurance carriers and related organizations, provide timely follow-up, and help address issues that may delay approval.• Enter, update, and maintain provider data, credentials, certifications, and related records with a high level of accuracy and confidentiality.• Respond to routine questions from medical practices, providers, and internal partners regarding status updates and general enrollment processes.• Coordinate with senior team members and team leads to escalate complex cases, resolve discrepancies, and keep service deadlines on track.• Communicate with payers, providers, and internal departments to collect missing documentation and validate key enrollment details.• Support day-to-day account coordination by maintaining clear communication and helping strengthen client relationships through dependable follow-through.• Participate in team discussions and contribute ideas that support workflow improvements, service quality, and compliance-focused documentation practices.
2026-10-29T00:00:00Z

Customer Service Manager - ENT

Charlotte, NC
onsite
Temporary / Contract
19 - 19.93 USD / Hourly
We are looking for a Customer Service Manager - ENT to support customer-facing operations for a Contract position based in Charlotte, North Carolina. This role focuses on guiding service activities before and after delivery, helping customers navigate order status, product availability, scheduling, and issue resolution. The ideal candidate brings strong leadership, clear communication, and a practical understanding of operations, logistics, and service quality in a fast-paced environment. Responsibilities: • Lead one project team or coordinate several smaller teams to deliver responsive support throughout the customer lifecycle • Oversee customer inquiries related to order placement, inventory status, delivery timing, and post-sale service needs • Partner with internal stakeholders across operations, logistics, warehousing, and supply chain functions to resolve service issues efficiently • Monitor service performance and identify opportunities to improve workflows, response times, and overall customer satisfaction • Use CRM and enterprise systems such as SAP R/3 to track requests, maintain accurate records, and provide status updates • Prepare reports, schedules, and service documentation using Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint • Support coordination of shipping and delivery activities to help ensure products reach customers according to expectations • Contribute to staffing and team support activities, including coordination related to hiring processes and day-to-day office functions
2026-10-29T00:00:00Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T00:00:00Z

Community Service Provider Manager

Modesto, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Community Service Provider Manager to lead service delivery operations and support individuals in accessing resources that promote independence and well-being in California. This contract position offers the potential for a permanent role and combines team leadership, community partnership development, and direct case support in a mission-driven environment. The ideal candidate will bring strong experience in case management, staff supervision, and disability-related services while helping strengthen program performance and documentation practices. Responsibilities: • Guide intake and service assessment activities to ensure individuals are evaluated accurately and connected with appropriate support. • Coach and supervise team members, provide regular staff meetings, and help build knowledge of community resources and service practices. • Establish and maintain collaborative relationships with agencies, providers, and community partners to expand referral options and reduce service gaps. • Manage complex or high-priority cases by offering direct assistance beyond the scope of front-line staff when needed. • Facilitate recurring member, provider, and internal team meetings to support communication, case coordination, and program alignment. • Resolve concerns raised by members or employees in a timely, thoughtful manner while promoting a respectful service environment. • Oversee documentation and data tracking processes to support confidentiality, reporting accuracy, and audit readiness across program activities. • Deliver direct services such as advocacy, referrals, independent living planning, peer support, and coordination of disability-related resources. • Represent the program through outreach, presentations, and community events that raise awareness of available services and strengthen local engagement. • Respond to urgent situations affecting individuals with disabilities, including emergencies that may require flexible or nontraditional work hours.
2026-10-27T00:00:00Z

Provider Enrollment, Credentialing & Contract

Davie, FL
onsite
Temporary to Hire
22.8 - 25 USD / Hourly
We are looking for a detail-oriented individual to support provider enrollment, credentialing, and contracting activities for a healthcare organization in Davie, Florida. This contract position with the potential to become permanent is focused on ensuring providers are properly enrolled, credentialed, and maintained with payers and related entities so services can be delivered without reimbursement delays. The role begins fully onsite for at least the first three months, with the possibility of a hybrid schedule afterward based on business approval. Success in this position requires strong knowledge of claims workflows, payer requirements, and electronic health record and claims management systems such as Epic, NextGen, or similar platforms. Responsibilities: • Review provider application materials, verify required documentation through primary source research, and manage credentialing and recredentialing submissions through completion. • Process enrollments and revalidations with Medicare, Medicaid, managed care plans, commercial carriers, and other third-party payers while tracking progress and following up on outstanding items. • Coordinate hospital privilege applications, reappointments, and related payment requests to help maintain uninterrupted provider status. • Maintain accurate, secure, and audit-ready provider files, enrollment records, calendars, and participation logs across internal systems and payer portals. • Partner with payers and internal teams to handle provider additions, terminations, demographic changes, and location updates tied to network participation. • Investigate and resolve enrollment-related denials, payment holds, and claim issues in collaboration with revenue cycle and operational departments. • Support delegated credentialing reviews, internal audits, and payer inquiries to confirm provider directory data and participation records remain current. • Monitor policy and procedural updates from health plans and communicate relevant changes to impacted staff members. • Assist with contracting activities, including payer agreement updates, amendments, and special projects or process improvement initiatives as assigned.
2026-10-20T00:00:00Z

Manager of Benefits

Miami, FL
onsite
Permanent / Full Time
110000 - 140000 USD / Yearly
We are looking for a relationship-driven fundraising leader to expand philanthropic support for a mission-based organization in Miami, Florida. This position focuses on building meaningful donor connections, securing annual and major gifts, and advancing revenue growth across individual, corporate, and foundation giving. The role works closely with executive leadership and requires a strong presence in the community, excellent communication skills, and the ability to manage a strategic portfolio of prospects and donors. Responsibilities:• Build and manage a portfolio of donors and prospects, using in-person meetings and strategic outreach to strengthen engagement and inspire long-term giving.• Lead fundraising efforts designed to increase annual contributions, major gifts, and broader philanthropic investment in support of organizational programs.• Create and execute integrated development initiatives that may include donor campaigns, grant submissions, corporate outreach, and community-based fundraising activities.• Partner with executive leadership on high-priority cultivation and solicitation opportunities, including selected donor visits and targeted relationship-building efforts.• Prepare persuasive proposals, stewardship materials, and donor communications that clearly convey impact and encourage continued support.• Maintain accurate donor records, track fundraising activity, and use development systems such as Raiser’s Edge to support reporting and portfolio management.• Develop and sustain productive relationships with community leaders, foundation representatives, corporate giving contacts, and external partners.• Coordinate multiple development activities simultaneously while monitoring timelines, priorities, and revenue goals in a deadline-driven environment. THIS IS AN ONSITE ROLE IN THE DOWNTOWN/BRICKELL AREA FOR A NON-PROFIT ENTITY. INTERESTED AND QUALIFIED CANDIDATES SHOULD APPLY AND REACH OUT TO STEFANIW FURNISS 786-897-7903
2026-10-21T00:00:00Z

Manager of Benefits

Dayton, OR
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
Charlie Gilmur with Robert Half is searching for an experienced benefits specialist to lead the administration of employee benefit and retirement programs. This role is well suited for someone who can step in quickly, provide reliable guidance across a wide range of employee groups, and support a service-focused workplace culture. The ideal candidate brings strong ownership of benefits operations, sound knowledge of retirement plans, and the ability to evaluate plans for accuracy, compliance, and effectiveness. Responsibilities:• Oversee the day-to-day administration of health, welfare, and retirement benefit programs• Manage benefit enrollments, life event changes, open enrollment activities, and employee communications with accuracy and timeliness.• Administer retirement offerings, including support for retirement plan processes, vendor coordination, and employee education.• Review benefit plans and related records to identify discrepancies, confirm compliance, and recommend improvements when needed.• Serve as the primary point of contact for employees with benefit questions, providing clear and responsive support to individuals across diverse departments.• Partner with internal stakeholders and external providers to resolve benefit issues and maintain efficient program delivery.• Analyze benefit utilization, plan performance, and program structure to support informed decision-making.• Maintain current knowledge of applicable regulations and ensure benefits practices align with institutional policies and legal requirements. Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013519722
2026-10-06T00:00:00Z

Manager of Benefits

Culver City, CA
onsite
Temporary / Contract
70 - 80 USD / Hourly
Robert Half Management Resources is seeking a Senior Manager of Benefits to lead a team and support our client’s global benefits program in a long-term contract role based in Culver City, California. This position will provide strategic and operational leadership across global benefits initiatives, overseeing vendor relationships and partnering closely with key stakeholders to deliver programs that support employees across multiple regions while aligning with organizational objectives. The ideal candidate will have proven experience implementing global benefits solutions, a strong service-oriented approach, and a passion for creating an exceptional employee experience in a dynamic, fast-paced environment. Responsibilities:• Lead the administration and ongoing enhancement of global benefits offerings, ensuring programs remain competitive and aligned with regional market practices.• Direct the design, review, and upkeep of health, retirement, insurance, spending account, and related benefit plans across the organization.• Manage benefits spending with a strategic approach, including evaluating funding models and identifying cost-effective plan solutions.• Prepare utilization reports and financial analyses to support leadership decisions on plan performance, employee participation, and program costs.• Build and maintain strong partnerships with brokers, carriers, and external providers to improve service levels and resolve issues efficiently.• Oversee leave-related programs and ensure coordination between time-off policies, disability coverage, and other insurance benefits.• Monitor billing, account reconciliations, and vendor invoices to confirm accuracy and proper approvals.• Ensure benefits policies and practices comply with applicable federal, state, and global regulatory requirements.• Collaborate with People leaders and cross-functional stakeholders to shape benefits strategies that strengthen employee attraction, retention, and overall experience.• Support benefits-related operational improvements, including evaluating administrative processes and contributing to plan model changes when needed.
2026-10-21T00:00:00Z

Client Relationship Manager

Minneapolis, MN
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
We are looking for a Client Relationship Manager to join our clients team, in the twin Cities Minnesota. In this position, you will support private client operations by delivering attentive service, coordinating account-related activities, and helping financial services colleagues meet client needs efficiently. This opportunity is well suited for someone with a strong background in financial services who enjoys solving problems, managing details, and building trusted client relationships. Responsibilities:• Oversee day-to-day client service operations, including preparing documents, processing requests, and coordinating account-related follow-up.• Deliver responsive, personalized support by understanding each client’s circumstances and addressing questions or service needs in a timely manner.• Partner closely with financial services colleagues and internal team members to maintain accurate workflows and uphold firm standards and regulatory expectations.• Step in to assist other team members when coverage is needed due to workload demands or staff absences.• Use internal platforms and service tools to manage client information, support business activity, and improve the overall service experience.• Draft client-facing and internal correspondence in a clear, detail-focused manner while following established guidelines.• Investigate account issues thoroughly and work across stakeholders to bring complex matters to a successful resolution.• Maintain strict adherence to compliance requirements, firm procedures, and documentation standards.• Take on additional administrative and client support duties as business needs evolve.
2026-10-29T00:00:00Z

Manager, Client Account Services

Marlboro, NJ
onsite
Permanent / Full Time
150000 - 225000 USD / Yearly
We are looking for an experienced Manager Client Account Services to lead financial operations for a portfolio of clients in Marlboro, New Jersey. This role combines hands-on accounting oversight, client relationship management, and team leadership to ensure accurate reporting, timely deliverables, and responsive day-to-day support. The ideal candidate brings strong business management expertise and can translate financial results into clear, practical guidance for both clients and internal leadership. Benefits:Medical, Dental, Vision Responsibilities:• Direct accounting support for a group of business management clients, serving as a primary point of contact for financial matters and ongoing communications.• Lead core transactional processes across multiple client accounts, including payables, receivables, and payroll administration.• Oversee month-end activities such as reconciliations, journal entries, and the preparation of financial statements using both cash and accrual methods.• Review period-to-period financial changes, identify notable trends, and communicate findings clearly to clients and firm leadership.• Develop meeting materials and present financial updates in a concise, organized manner that supports informed decision-making.• Coordinate the setup of new client engagements, including bookkeeping cleanup and updates needed to bring records current.• Organize daily operations and monthly deadlines across several accounts while balancing workload among team members.• Provide guidance to staff, resolve routine questions, and help maintain efficient workflow across client service activities.• Keep leadership informed on account progress, outstanding issues, and resource needs across the team.
2026-10-27T00:00:00Z

Account Management Specialist Customer Service

Oakland, CA
onsite
Temporary / Contract
26 - 32 USD / Hourly
We are seeking an Account Management Specialist to provide exceptional customer service, support client accounts, and build strong business relationships.Responsibilities:<ul><li>Serve as the main point of contact for assigned customer accounts</li><li>Respond to client questions regarding orders, services, and account activity</li><li>Coordinate with internal teams to resolve issues</li><li>Maintain accurate account records and documentation</li><li>Support account reviews and reporting</li><li>Ensure a high level of customer satisfaction</li></ul>
2026-10-17T00:00:00Z

Benefits Manager

Newport, RI
onsite
Permanent / Full Time
100000 - 110000 USD / Yearly
We are looking for an experienced Benefits Manager to lead the strategy, communication, and administration of employee benefits programs in Newport, Rhode Island. This role partners with leadership, brokers, and external vendors to evaluate plan performance, improve program design, and ensure employees understand available coverage and support options. The ideal candidate brings strong analytical judgment, presentation skills, and the ability to translate complex benefits information into clear recommendations for both employees and executives. Responsibilities:• Lead the planning, evaluation, and ongoing management of employee benefits programs to support organizational goals and workforce needs.• Build and maintain productive relationships with brokers and benefit providers while guiding contract discussions and service expectations.• Assess current offerings and recommend thoughtful plan enhancements based on market trends, utilization data, and employee feedback.• Prepare and deliver clear presentations on benefits strategy, plan changes, and program performance for executive stakeholders and other internal audiences.• Explain coverage details, claim-related questions, and benefit options in a way that helps employees make informed decisions.• Review vendor performance, pricing structures, and renewal terms to identify opportunities for cost control and service improvement.• Partner with internal teams to coordinate benefits-related activities that support onboarding and overall employee experience.• Analyze benefits data and program outcomes to support decision-making, compliance, and continuous improvement initiatives.
2026-10-27T00:00:00Z

Benefits Manager

Chapel Hill, NC
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
Fast growing company in the Chapel Hill area is seeking a Manager of Benefits. The ideal candidate will possess at least 7 years of HR experience and 2 years plus in a supervisory role. This role will oversee the employee benefits and compliance aspects of this organization. In addition to being well versed in Benefits Administration, this role requires someone that can interact with managers and staff at all levels of the organization. This company offers a competitive base salary, a hybrid work schedule, and an annual bonus program. Responsibilities: will include. <ul><li>Manage employee benefits programs including medical, dental, vision, retirement, and supplemental plans.</li><li>Process enrollments, changes, terminations, and leave requests while ensuring compliance with federal and state regulations.</li><li>Serve as the primary contact for employee benefits and leave-related questions.</li><li>Coordinate open enrollment, vendor relationships, invoice reconciliation, and reporting requirements.</li><li>Partner with HR, Payroll, Finance, and leadership to support benefits administration and employee experience.</li><li>Maintain compliance and reporting,</li></ul>
2026-10-30T00:00:00Z

Medical Billing Manager

Manchester, CT
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Medical Billing Manager (Full time, Permanent)Location: Greater Manchester, CT Area (ONSITE!!)Compensation: $70,000–$90,000, depending on experienceBenefits: Comprehensive benefits package, generous PTO, and excellent retirement plan The Medical Billing Manager is responsible for overseeing all medical billing and coding operations to ensure accurate claims submission, timely reimbursement, regulatory compliance, and efficient revenue cycle management. This role supervises billing and coding staff, monitors accounts receivable, resolves complex billing issues, and implements processes to improve accuracy, productivity, and financial performance. <ul><li>Oversee all medical billing and coding operations to ensure accurate, timely claim submission, proper reimbursement, and compliance with applicable regulations and payer requirements.</li><li>Manage the revenue cycle, including claims processing, payment posting, accounts receivable, denial management, appeals, and collections.</li><li>Supervise, train, and evaluate billing and coding staff to ensure productivity, accuracy, and adherence to departmental policies and procedures.</li><li>Monitor billing performance, A/R aging, denial rates, and collection trends; implement process improvements to maximize reimbursement and reduce outstanding balances.</li><li>Ensure accurate coding, appropriate supporting documentation, and compliance with HIPAA, coding standards, and insurance billing guidelines.</li><li>Conduct routine audits, identify billing discrepancies, and implement corrective actions to improve quality and minimize revenue loss.</li><li>Oversee billing systems and workflows, prepare performance reports, and collaborate with clinical, administrative, and finance teams to resolve billing issues and improve operational efficiency.</li></ul>Qualifications<ul><li>Minimum of 3 years of progressive Medical Billing leadership experience</li><li>Experience within a multi-specialty healthcare environment preferred</li><li>Hands-on experience with EPIC - a plus.</li><li>Must be well versed with payers</li><li>Excellent analytical, communication, and leadership skills</li><li>Ability to thrive in a fast-paced, collaborative healthcare environment</li></ul> PLEASE APPLY TO DANIELE.ZAVARELLA@ROBERTHALF(COM)!
2026-10-27T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T00:00:00Z

Client Services Coordinator

San Mateo, CA
onsite
Temporary / Contract
27 - 29 USD / Hourly
Are you passionate about helping individuals and families overcome housing instability and regain their footing? Our recruiting team is partnering with a respected community-based nonprofit dedicated to helping individuals and families access essential services and build a path toward stability, to identify a compassionate, resourceful, and solutions-driven CES Diversion Specialist. This is an opportunity to do more than connect people with resources. You will work directly with individuals and families experiencing housing crises, helping them explore safe alternatives to homelessness, navigate community resources, and identify realistic solutions that support long-term housing stability. The ideal candidate is a strong advocate, a creative problem-solver, and an empathetic communicator who can build trust with people facing challenging circumstances. If you thrive in a mission-driven environment and want your work to have a tangible impact on the community, this could be the opportunity for you. What You'll Do<ul><li>Prevent Homelessness Before It Begins: Engage with individuals and families experiencing housing instability to assess their immediate needs and explore alternatives to entering the homeless response system.</li><li>Provide Client-Centered Support: Conduct diversion assessments and collaborative problem-solving conversations to identify practical, individualized solutions that help clients remain housed or secure alternative safe housing.</li><li>Connect Clients With Critical Resources: Help individuals navigate community services, including emergency financial assistance, rental assistance, transportation, benefits, employment resources, family supports, and other available programs.</li><li>Develop Actionable Housing Plans: Work collaboratively with clients to identify barriers, establish achievable goals, and develop clear next steps toward housing stability.</li><li>Navigate the Coordinated Entry System (CES): Assist clients with appropriate referrals, system navigation, documentation, and coordination with community partners in accordance with program guidelines.</li><li>Build Community Partnerships: Coordinate with shelters, housing providers, nonprofit organizations, and other service agencies to identify available resources and facilitate effective referrals.</li><li>Advocate for Vulnerable Populations: Approach every interaction with dignity, respect, cultural sensitivity, and an understanding of the challenges associated with housing insecurity.</li><li>Maintain Accurate Documentation: Complete client assessments, case notes, referrals, service records, and program documentation while maintaining confidentiality and adhering to applicable policies.</li><li>Follow Through on Client Outcomes: Monitor progress, address emerging barriers, and help clients connect with additional support when their initial housing plan needs to change.</li><li>Support Program Effectiveness: Collaborate with the broader team to identify service gaps, strengthen referral pathways, and improve outcomes for individuals and families seeking assistance.</li></ul>
2026-10-28T00:00:00Z

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-10-30T00:00:00Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35 - 48 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-10-29T00:00:00Z

Membership Representative

Reston, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, service-oriented Membership Representative to support member engagement, enrollment, and retention efforts. This role serves as a primary point of contact for prospective and existing members, answering questions, resolving issues, processing account updates, and promoting membership benefits and services. The ideal candidate has strong communication skills, attention to detail, and a passion for delivering excellent customer service. Responsibilities: Respond to member and prospective member inquiries by phone, email, and in personProcess new memberships, renewals, cancellations, and account changesExplain membership plans, benefits, policies, and program offeringsResolve member concerns in a timely and professional mannerMaintain accurate member records and update database systemsSupport outreach, retention, and satisfaction initiativesAssist with reporting, administrative tasks, and special projectsCollaborate with internal teams to ensure a positive member experience
2026-10-22T00:00:00Z

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