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51 results for Member Servicesenrollment Manager jobs

Member Services Representative

Columbus, OH
onsite
Temporary / Contract
22 - 23.75 USD / Hourly
We are looking for a Member Services Representative to support banking customers in a high-volume call center environment in Columbus, Ohio. This Long-term Contract opportunity is ideal for someone who communicates clearly, works efficiently across multiple systems, and delivers attentive service with every interaction. In this role, you will assist members with account-related questions, process payments accurately, and explain available products and services in a clear and helpful manner. Responsibilities: • Handle a steady flow of inbound customer calls while maintaining a courteous and solutions-focused approach • Assist members with questions related to banking services, account activity, and general service requests • Process customer payments with a high level of accuracy and attention to detail • Provide clear and helpful information about available products and service options based on customer needs • Enter, update, and review customer information across computer systems while documenting interactions thoroughly • Use strong typing and navigation skills to manage calls efficiently in a fast-paced support environment • Resolve routine service issues promptly and escalate more complex concerns through the appropriate channels
2026-08-18T00:00:00Z

Provider Enrollment Specialist

El Segundo, CA
onsite
Temporary / Contract
23 - 28 USD / Hourly
A healthcare company is seeking Provider Enrollment Specialists to provide immediate support to a growing healthcare team managing a significant backlog. This Provider Enrollment Specialist is ideal for professionals with prior provider enrollment and healthcare credentialing experience who can step in quickly, work independently, and help improve turnaround times and overall workflow. Key Responsibilities:<ul><li>Process provider enrollment applications and related documentation for health plans, payers, and networks. </li><li>Support credentialing and recredentialing activities as needed to ensure providers are properly enrolled and maintained.</li><li>Review provider files for accuracy, completeness, and compliance with payer and regulatory requirements. </li><li>Verify licenses, certifications, education, training, and other required provider documentation. </li><li>Track application status, renewals, expirables, and follow-up items to ensure timely completion. </li><li>Communicate with providers, payers, and internal departments regarding enrollment status, missing items, and issue resolution. </li><li>Maintain accurate records and update provider information in internal databases and systems. </li><li>Assist in reducing enrollment and credentialing backlog while meeting quality and productivity expectations. </li><li>Ensure all activities are completed in accordance with organizational policies, payer guidelines, and regulatory standards.</li></ul>Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-08-19T00:00:00Z

Enrollment Specialist

Carrollton, GA
remote
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for an Enrollment Specialist to support a high-volume insurance call center serving sales teams in Carrollton, Georgia. This Long-term Contract position is ideal for someone who communicates with empathy, stays organized in a fast-paced environment, and maintains precise records while handling frequent benefit-related inquiries. The role focuses on assisting internal sales partners with enrollment support, billing questions, and Medicare-related information, while adapting to fluctuating call demand and scheduled business hours that may include weekdays and some Saturdays. Responsibilities: • Respond to incoming calls from sales representatives and provide timely support for enrollment-related questions and account needs. • Confirm coverage details, eligibility information, billing status, and copay information with a high level of accuracy. • Document each interaction thoroughly in company systems to ensure complete and reliable records. • Manage a steady volume of requests while maintaining professionalism during peak periods when call queues increase significantly. • Support insurance product enrollment activities by guiding internal partners through required information and next steps. • Use multiple computer applications efficiently to research member details, update records, and track case activity. • Assist with operational changes and workflow updates as needed to help maintain service continuity during busy seasons. • Follow assigned work schedules, including weekday shifts and occasional Saturdays, while remaining flexible with hours of operation.
2026-08-14T00:00:00Z

Provider Enrollment Coordinator

Orlando, FL
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Provider Enrollment Coordinator to support healthcare provider onboarding and insurance enrollment activities for a permanent opportunity based in Orlando, Florida. In this role, you will help ensure providers are properly credentialed, applications are completed accurately, and enrollment progress is communicated clearly to clients and internal partners. This position is ideal for someone with healthcare credentialing experience who is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Responsibilities:• Manage the preparation and submission of provider enrollment and credentialing packets for health plans, networks, and related organizations.• Review applications and supporting records for completeness, accuracy, and alignment with regulatory and provider requirements.• Monitor enrollment progress, follow up with insurance carriers, and address delays or discrepancies to keep applications moving forward.• Maintain current files for provider credentials, licenses, certifications, and other credentialing documentation in an organized manner.• Serve as a point of contact for medical practices and providers by responding to questions about application status and enrollment-related concerns.• Partner with internal departments to coordinate timelines, share updates, and support accurate delivery of credentialing services.• Communicate with providers, practice managers, and team members to gather information, confirm next steps, and facilitate issue resolution.• Support process improvement efforts by identifying recurring challenges and sharing practical recommendations with the team.
2026-08-19T00:00:00Z

Member Service Agent

Marble Falls, TX
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a service-driven Member Service Agent to support members in Marble Falls, Texas within a credit union environment. This Long-term Contract position is well suited for someone who enjoys helping people navigate financial services, building trusted relationships, and contributing to a positive branch experience. The role combines frontline member support with operational accuracy, community engagement, and careful attention to compliance and risk controls. Responsibilities: • Assist members with account-related requests, daily transactions, and enrollment in appropriate financial products and services. • Develop strong member relationships by providing responsive guidance, clear communication, and personalized support. • Process operational tasks tied to account resolution, invoice entry, and accounts payable activities with a high level of accuracy. • Contribute to branch effectiveness by maintaining documentation, supporting cash and vault procedures, and following established internal controls. • Help identify and reduce fraud and risk exposure by applying credit union policies and escalating concerns when needed. • Work closely with branch staff and partner teams to resolve service issues and improve the overall member experience. • Represent the credit union at community events and support outreach efforts that encourage financial education and local engagement. • Complete required training and perform notarial services when applicable and authorized.
2026-08-18T00:00:00Z

Customer Service Manager

Tacoma, WA
onsite
Temporary / Contract
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to support service operations and deliver an outstanding experience for customers in Frederickson, Washington. This Long-term Contract position is ideal for someone who is detail oriented and can lead day-to-day customer interactions, coordinate service requests, and keep communication flowing across a fast-paced support environment. The role requires someone who can balance team oversight, account care, and scheduling accuracy while maintaining high service standards. Responsibilities:• Lead daily customer service activities and guide the team in resolving inquiries with professionalism, urgency, and care.• Manage customer accounts by addressing service needs, documenting interactions, and strengthening ongoing client relationships.• Oversee call center workflows to ensure incoming requests are handled efficiently and escalated appropriately when needed.• Coordinate job scheduling and dispatch activities to align field service resources with customer requirements and timelines.• Use computer-aided dispatch tools to monitor assignments, track service progress, and support timely updates.• Review service performance trends, identify process gaps, and implement practical improvements that enhance response quality.• Partner with internal teams to communicate priorities, resolve operational issues, and maintain a smooth customer experience.
2026-08-18T00:00:00Z

Customer Service Manager

Vernon-Rockville, CT
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Customer Service ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. A growing nationwide service-based organization, is seeking a Customer Service Manager to lead and oversee a high-performing team focused on customer service, account management, and operational excellence. This is a great opportunity for a strong leader who thrives in a fast-paced environment and enjoys building processes, developing teams, and driving results. This role is open due to growth and promotion internally. Job Description<ul><li>Lead, coach, and develop the Account Managers to support a high-performance, customer-focused culture</li><li>Oversee strategic accounts to ensure service expectations, customer needs, and contractual obligations are met</li><li>Serve as the point of escalation for complex customer service and account-related issues</li><li>Build strong client relationships through proactive communication and service support</li><li>Monitor team performance metrics, including response times, open work order aging, and service levels</li><li>Support new account rollouts and partner cross-functionally to ensure smooth implementation</li><li>Oversee quoting, work order communication, and account documentation processes</li><li>Partner with the Director on special projects with priority clients</li></ul> Qualifications<ul><li>Associates or Bachelors Degree preferred</li><li>5+ years of experience in customer service, account management, or related role</li><li>2+ years of leadership or supervisory experience( you will oversee a small team)</li><li>Experience in a service-based industry such as facilities, mechanical/HVAC, construction, manufacturing or related environments</li><li>Strong communication, organizational, and problem-solving skills</li></ul> If you are interested in this opportunity and would like to be considered, apply today or email your resume to Drew.Schroll@RobertHalf com.
2026-07-24T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-08-22T00:00:00Z

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-08-19T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-08-19T00:00:00Z

Customer Service Manager

Shelton, CT
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
Customer Service Manager - (Full- Time, Permanent!!)Location: Shelton, CTSalary: $85,000 - $100,000 DOE Are you an Experienced Customer Service Manager ready to lead and develop a high-performing customer support team in Shelton, CT?! We have a wonderful client ready to meet you then!! This leadership role is ideal for a hands-on manager who excels at coaching employees, resolving complex customer issues, and driving exceptional service standards. Candidates with leadership experience in Customer Service or Accounts Receivable are encouraged to apply. Key Responsibilities<ul><li>Lead, mentor, and develop a team of Customer Service professionals.</li><li>Oversee daily operations to ensure exceptional customer satisfaction and efficient workflow.</li><li>Handle and resolve escalated customer concerns in a professional, timely, and effective manner.</li><li>Establish performance expectations, conduct coaching sessions, and complete employee evaluations.</li><li>Identify opportunities to improve customer service processes and operational efficiency.</li><li>Collaborate with cross-functional teams including Sales, Operations, Finance, and Accounting.</li><li>Monitor service metrics, prepare reports, and implement continuous improvement initiatives.</li><li>Foster a positive, customer-focused culture while maintaining high employee engagement.</li></ul>Qualifications<ul><li>5+ years of management experience leading a Customer Service or Accounts Receivable team.</li><li>Proven experience resolving escalated customer service situations with professionalism and sound judgment.</li><li>Strong leadership, coaching, and team development skills.</li><li>Excellent interpersonal, communication, and conflict-resolution abilities.</li><li>Strong organizational and problem-solving skills with the ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office and experience with CRM or ERP systems is a plus.</li><li>Bachelor's degree is preferred but not required with equivalent leadership experience.</li></ul>Compensation & Benefits<ul><li>Competitive salary: $85,000 - $100,000 DOE</li><li>Comprehensive medical, dental, and vision insurance</li><li>Generous Paid Time Off (PTO) package</li><li>Paid holidays</li><li>401(k) with company match</li></ul>Please apply to Daniele.Zavarella@roberthalf(com)
2026-07-23T00:00:00Z

Customer Service Manager

Baytown, TX
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
Our client is hiring a bilingual Customer Service Manager to guide a customer support team serving transportation and warehousing operations in Baytown, Texas. This role blends team leadership, service excellence, and process oversight to ensure customers receive timely, accurate communication across shipping, inbound, export, and warehouse activity. The ideal candidate brings a strong background in logistics-focused customer service, communicates effectively in English and Spanish, and is skilled at improving workflows while supporting daily operational demands. Experience working with rail transportation, domestic shipping, exports, or inbound logistics preferred. Responsibilities for the Bilingual Customer Service Manager• Direct and mentor customer service staff, coordinators, and team leads to build a high-performing, service-focused department.• Manage day-to-day customer support activity, ensuring questions, requests, and service concerns are addressed quickly and thoroughly.• Handle complex or escalated customer matters and work across departments to reach effective resolutions.• Coordinate closely with warehouse, transportation, and operations teams to support order accuracy, shipment flow, and consistent customer updates.• Support logistics activity tied to rail movements, domestic inbound freight, export shipments, and other transportation-related services.• Evaluate existing procedures, refine standard operating practices, and introduce improvements that strengthen consistency and efficiency.• Lead team meetings, coaching sessions, and training efforts to encourage accountability, development, and engagement.• Perform internal compliance reviews to confirm adherence to company policies, service expectations, and operational procedures.• Assist with hiring, onboarding, and training new employees to support team growth and continuity.• Review billing questions, invoicing concerns, performance metrics, and system or automation improvement opportunities with cross-functional partners.
2026-07-30T00:00:00Z

Member Services Representative:Must be located in Des Moines

Des Moines, IA
remote
Temporary / Contract
18 - 20 USD / Hourly
A well-established organization is seeking a detail-oriented Member Services Representative for a contract-to-hire position. This opportunity is perfect for someone who enjoys assisting customers, investigating questions, and maintaining high-quality service standards while working with multiple systems and applications. Responsibilities<ul><li>Respond to incoming customer contacts and provide accurate information.</li><li>Follow up with customers regarding requests, changes, and account updates.</li><li>Research information and verify details across several systems.</li><li>Document conversations and maintain organized customer records.</li><li>Deliver exceptional service through both phone and email communication.</li><li>Assist with scheduling and service-related transactions.</li><li>Support daily business operations using Microsoft Office applications.</li></ul>
2026-08-21T00:00:00Z

Client Experience Manager

Little Rock, AR
onsite
Temporary / Contract
22 - 29 USD / Hourly
We are looking for a Client Experience Manager to support daily operations in a financial advising office and create a welcoming, detail-oriented experience for clients and callers in Little Rock, Arkansas. This Long-term Contract position is ideal for someone who is highly organized, service-focused, and comfortable balancing administrative coordination with front-office support in a financial advising office. The role involves managing routine office tasks, maintaining accurate records, and ensuring inquiries are handled promptly and effectively. Responsibilities:• Welcome visitors and provide courteous front-desk support to ensure a positive experience for clients and guests.• Respond to incoming calls, direct inquiries appropriately, and relay messages with accuracy and care.• Perform a range of administrative tasks to support day-to-day office operations and team efficiency.• Maintain organized records and complete data entry activities with a strong focus on accuracy and timeliness.• Coordinate office communications, schedules, and general clerical support as needed.• Assist with document preparation, filing, and other operational duties that help keep workflows running smoothly.
2026-08-21T00:00:00Z

Card Services Manager

Brighton, MI
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Card Services Manager to oversee card operations and lead a high-performing team supporting debit and credit card services in Brighton, Michigan. This hybrid role requires a strong operational leader who can enhance service delivery, strengthen partner relationships, and improve processes that support a large member base. The ideal candidate brings financial services expertise, sound judgment, and a collaborative approach to team leadership and portfolio oversight. Responsibilities: • Direct daily activities related to debit and credit card operations, ensuring reliable service and effective support for a large member portfolio. • Guide and develop the card services team by setting priorities, coaching staff, resolving escalated issues, and reinforcing service standards. • Monitor operational workflows and performance measures to improve efficiency and maintain established service expectations. • Partner with internal teams, including branch and call center staff, to ensure card-related issues are addressed accurately and promptly. • Work closely with external vendors to investigate processing concerns, drive timely resolutions, and minimize disruption for members. • Coordinate with partner organizations to introduce enhancements, expand card capabilities, and support ongoing improvements in card programs. • Evaluate operational practices, identify opportunities for better outcomes, and recommend process improvements based on analysis and business needs. • Foster a team environment centered on accountability, communication, collaboration, and member-focused service.
2026-08-17T00:00:00Z

Customer Account Manager

Elma, NY
onsite
Temporary / Contract
35 - 38 USD / Hourly
We are looking for a Customer Account Manager to join a long-term contract opportunity based in New York. This position plays a central role in managing key customer relationships, supporting commercial performance, and helping ensure commitments are met across pricing, service, and delivery expectations. The role partners closely with internal teams to analyze business trends, support planning activities, and maintain strong account performance while protecting operational and financial goals. Responsibilities: • Manage day-to-day customer account activity and foster strong, detail-focused relationships that support long-term business success. • Partner with business unit leadership and cross-functional teams to help meet customer commitments, maintain production timelines, and address account-related issues promptly. • Review account activity to ensure alignment with contractual terms, service expectations, and business objectives. • Develop cost models and prepare pricing proposals for leadership review prior to customer submission. • Track customer scorecard results, investigate performance concerns, and drive improvements where needed. • Analyze sales, bookings, and product line performance data, then prepare recurring reports and forecasts for management review. • Support annual business planning by gathering relevant data, identifying trends, and assisting with performance analysis. • Work collaboratively with customer support, production, engineering, quality, delivery, and sales teams to resolve product line challenges. • Contribute to leadership presentations by preparing updates on account status, performance metrics, and business outlook.
2026-08-21T00:00:00Z

Service Delivery Manager

Rockford, MN
onsite
Permanent / Full Time
65000 - 90000 USD / Yearly
We are looking for a Service Delivery Manager to support operations that keep customer demand aligned with inventory, production capacity, and material availability in Rockford, Minnesota. This position plays an important role in coordinating planning activities across manufacturing, supply chain, and materials management while helping maintain steady product flow. The ideal candidate brings strong organizational skills, clear communication, and a practical understanding of lean practices, inventory control, and ERP-driven planning. Responsibilities:• Champion a strong safety culture by reinforcing safe work practices and supporting safety as a daily operational priority.• Coordinate production and inventory planning activities to help ensure customer orders are fulfilled on schedule while balancing available capacity and stock levels.• Monitor material movement through the value stream and oversee pull-based replenishment processes to maintain efficient workflow.• Evaluate production readiness using planning data and identify opportunities to improve throughput or secure alternate sourcing when needed.• Review order demand against current inventory each day and adjust priorities to support service levels and operational efficiency.• Work closely with suppliers and internal partners to confirm raw material availability and reduce the risk of supply disruptions.• Partner with commercial and cross-functional teams to anticipate changes in customer demand or internal events that may affect established plans.• Lead ongoing process improvement efforts by applying lean principles and supporting team adherence to standard operating practices.• Conduct routine reviews of kanban-related policies and execution to ensure consistency across the operation.• Carry out additional operational planning and coordination duties as needed.
2026-08-05T00:00:00Z

Service Delivery Manager

Lutz, FL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for a dedicated Service Delivery Manager to join our team in Lutz, Florida. This role is ideal for someone who is detail oriented, possesses strong technical expertise and leadership skills, and is capable of overseeing operations while ensuring exceptional service delivery. The position requires hands-on management of technicians, collaboration with project teams, and the ability to implement effective processes in a dynamic environment. Responsibilities: • Supervise and manage daily activities of 12-18 technicians to ensure efficient and timely completion of tasks. • Collaborate with in-house project managers to align operational goals and maintain seamless project execution. • Monitor technical systems, including Cat6 cabling, intercom systems, readers, lock sets, and cameras, ensuring functionality and resolving issues. • Develop and implement standardized operating procedures to improve service delivery and operational efficiency. • Maintain open communication with technicians and stakeholders, providing updates and addressing concerns effectively. • Oversee scheduling and resource allocation to optimize performance and meet project deadlines. • Identify areas for improvement within service operations and propose innovative solutions. • Ensure compliance with company policies, procedures, and industry standards. • Conduct regular reviews of technician performance, offering guidance and support to enhance productivity. • Address technical challenges and provide insight to troubleshoot and resolve complex issues.
2026-08-12T00:00:00Z

Service Delivery Manager

Winter Park, FL
onsite
Permanent / Full Time
90000 - 115000 USD / Yearly
We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency. Responsibilities: • Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met. • Oversee remote desktop support operations to resolve technical issues quickly and effectively. • Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings. • Administer and maintain Azure Active Directory, ensuring secure and efficient user management. • Implement and monitor ITIL processes to improve service delivery and operational excellence. • Lead the deployment and management of Intune for device and application management. • Collaborate with cross-functional teams to align IT services with business needs. • Identify and address areas for improvement in service delivery processes. • Develop and maintain documentation for IT service protocols and procedures. • Train and mentor team members to enhance technical skills and performance.
2026-08-05T00:00:00Z

Manager of Benefits

Miami, FL
onsite
Permanent / Full Time
115000 - 150000 USD / Yearly
We are looking for a relationship-driven individual with strong attention to detail to lead philanthropic growth efforts that strengthen mission-based programs in Miami, Florida to work with our team ONSITE and within the Miami Community. This role focuses on building donor engagement, securing annual and major gifts, and expanding support through thoughtful outreach and strategic stewardship. The individual in this position will work closely with executive leadership while developing meaningful connections across the local donor and community landscape. Responsibilities:• Build and manage a pipeline of donors and prospects through consistent in-person outreach, cultivation meetings, and tailored follow-up strategies.• Drive annual giving and broader fundraising initiatives designed to increase charitable support for organizational programs and long-term priorities.• Partner with senior leadership on high-value donor engagement efforts, including targeted meetings, relationship-building activities, and gift solicitations.• Develop and execute multichannel campaigns that strengthen donor participation across individual giving, corporate partnerships, grants, and community-based support.• Prepare compelling proposals, donor communications, and grant submissions that clearly communicate impact and funding opportunities.• Maintain accurate donor records, track engagement activity, and monitor revenue progress using fundraising systems such as Raiser’s Edge.• Foster productive relationships with community leaders, foundation representatives, corporate giving contacts, and other external partners to expand philanthropic reach.• Coordinate fundraising-related events and outreach activities that enhance visibility, deepen donor relationships, and encourage ongoing investment.• Protect sensitive donor and organizational information by exercising sound judgment and discretion in all interactions. INTERESTED AND QUALIFIED CANDIDATES SHOULD APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903
2026-08-08T00:00:00Z

Membership Administrator

Oakland, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
Membership AdministratorJob Description:The Membership Administrator will support membership operations, maintain accurate records, and provide exceptional service to members.Responsibilities:<ul><li>Process membership applications and renewals</li><li>Update and maintain membership databases</li><li>Respond to member inquiries</li><li>Prepare membership reports and communications</li><li>Assist with member events and outreach efforts</li></ul>
2026-08-19T00:00:00Z

Customer Success Manager

Hayward, CA
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a Customer Success Manager to support a portfolio of government contracted accounts the East Bay, California. This role focuses on strengthening client relationships, guiding accounts through the full-service lifecycle, and partnering with internal teams to maintain a high standard of support. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn client feedback into practical improvements. Responsibilities:• Manage a group of assigned school accounts and serve as the primary point of contact for day-to-day client needs.• Guide customers through each stage of the account relationship, from onboarding and ongoing support to issue resolution and retention efforts.• Hold recurring check-ins with clients to review service performance, address concerns, and identify opportunities to improve satisfaction.• Partner with operations and nutrition teams to investigate service challenges and coordinate timely, effective solutions.• Maintain organized account calendars, activity checklists, and client records to ensure follow-through on commitments and next steps.• Keep customer information, account updates, and service details current within internal tracking systems and CRM tools.• Monitor service trends, document recurring issues, and recommend process enhancements that improve the customer experience.• Provide responsive support for inbound client questions and escalate complex matters when needed to protect account health
2026-08-08T00:00:00Z

Sr. Benefits Manager

Austin, TX
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
We are looking for an accomplished Sr. Benefits Manager to guide the direction and delivery of employee benefit programs in Austin, Texas. This position will shape competitive offerings, oversee daily administration, and ensure programs align with organizational objectives and employee needs. The role also works closely with internal partners and external providers to maintain compliance, improve processes, and support a positive employee experience. Responsibilities: • Direct the planning, execution, and ongoing refinement of benefit programs, including healthcare, retirement, wellness, disability, life insurance, and leave offerings. • Oversee daily benefits operations by managing enrollments, resolving escalations, and coordinating annual open enrollment activities. • Review program performance, workforce feedback, and cost trends to recommend practical improvements that strengthen value and employee satisfaction. • Manage relationships with brokers, consultants, and benefit vendors to ensure strong service delivery, contract adherence, and operational effectiveness. • Partner with Human Resources, Finance, Payroll, and Legal teams to support accurate deductions, reporting, reconciliations, and policy administration. • Maintain compliance with applicable benefit laws and regulations at the federal, state, and local levels through consistent oversight and documentation. • Create and deliver clear benefit communications and educational resources so employees can better understand and use available programs. • Lead benefits-related work tied to organizational changes such as integrations, restructurings, acquisitions, or platform implementations. • Supervise and develop benefits staff, while strengthening internal procedures, records, and program documentation. • Monitor industry developments and emerging practices to keep benefit offerings competitive and aligned with market expectations.
2026-08-12T00:00:00Z

Benefits Manager

San Jose, CA
remote
Temporary / Contract
52 - 58 USD / Hourly
CONTRACT ROLE: Estimated 3-6 months We are looking for an experienced Benefits Manager to support a client with a contract opportunity, to help provide interim support in benefits, LOA, and lead open enrollment during the estimated 3-6 months coverage period. The client is located in the SF Bay Area and needs someone to work Pacific Standard Time hours, 8:00am to 5:00pm. This role will oversee day-to-day benefits operations, employee communications, leave coordination, and compliance activities while helping ensure a smooth and accurate experience for employees. The ideal candidate brings strong knowledge of benefits administration, open enrollment, vendor partnership, and regulatory requirements, along with the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Lead benefits onboarding activities for new employees and coordinate annual enrollment efforts, including creating and delivering clear informational materials.• Oversee benefit plan participation updates, qualifying life event changes, and eligibility administration to maintain accurate employee records.• Maintain benefit and payroll documentation while working closely with payroll partners to verify deductions and resolve data discrepancies.• Serve as a primary point of contact for insurance carriers, external administrators, and other benefit vendors to address service issues and support accurate plan administration.• Coordinate leave-related processes, including family, medical, and disability absences, in collaboration with designated leave management partners.• Administer workers’ compensation activities and facilitate ergonomic accommodation requests for employees as needed.• Perform billing reviews, reconciliation activities, compliance reporting, and required filings to ensure deadlines and financial accuracy are met.• Monitor adherence to applicable federal, state, and local benefit regulations by conducting routine audits and supporting compliant administrative practices.• Partner with HR leadership to assess benefit offerings, respond to workforce needs, and support programs aligned with business objectives.
2026-08-19T00:00:00Z

Customer Service and Operations Manager

North Liberty, IA
onsite
Temporary to Hire
38 - 44 USD / Hourly
Robert Half is partnering with a well-established organization in the distribution space to hire a Customer Service and Operations Manager. This role is responsible for leading all aspects of the customer service function, including team leadership, order management, and cross-functional coordination with sales, warehouse operations, and vendors.This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and enjoys balancing team management with operational execution. Key Responsibilities<ul><li>Lead, manage, coach, and develop a team of Customer Service Representatives and purchasing personnel</li><li>Oversee end-to-end order processing, including order entry, pricing verification, and invoicing</li><li>Collaborate closely with sales, warehouse operations, and vendors to ensure seamless service delivery</li><li>Act as the primary escalation point for customer issues and drive timely resolution</li><li>Support warehouse coordination including shipment prioritization, inventory handling, and problem-solving</li><li>Review and manage inventory activities including adjustments, transfers, returns, and reconciliations</li><li>Ensure accurate documentation and compliance with shipping, receiving, and billing processes</li><li>Maintain and update inventory records and oversee year-end reconciliation efforts</li></ul> Operations & Office Oversight<ul><li>Coordinate shipping and receiving processes, including documentation and inventory commitments</li><li>Work within ERP systems for order management, inventory tracking, and reporting</li><li>Approve vendor invoices and manage petty cash reconciliation</li><li>Serve as ISO coordinator and support compliance-related initiatives</li><li>Act as liaison with external partners such as warehouses and property management</li></ul>
2026-07-27T00:00:00Z