<p>Join our team as a Customer Success Manager and play a pivotal role in fostering long-term client relationships. In this role, you will ensure our customers derive maximum value from our services and support their ongoing business growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned clients, promoting effective onboarding, engagement, and satisfaction.</li><li>Proactively identify customers’ needs and partner with internal teams to resolve issues and exceed expectations.</li><li>Monitor client usage data to recommend service improvements, training, or product enhancements.</li><li>Develop strong, trust-based relationships with key stakeholders and provide strategic guidance to aid customers’ success.</li><li>Conduct regular account reviews and business meetings to track progress on client goals and measure satisfaction.</li><li>Address escalated issues, manage renewals, and promote additional offerings when appropriate.</li></ul><p><br></p>

<ul><li>Bachelor’s degree or equivalent experience.</li><li>3+ years in a client-facing role, preferably in customer success, account management, or related field.</li><li>Strong problem-solving skills, attention to detail, and the ability to juggle multiple priorities.</li><li>Excellent written and verbal communication, with proven success building lasting client relationships.</li><li>Familiarity with CRM platforms and customer analytics tools.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>