We are looking for a detail-oriented Medical Claims Representative to join our team in Voorhees, New Jersey. In this long-term contract role, you will play a key part in ensuring the accuracy and timeliness of medical claims processing and administration. This position offers an excellent opportunity to contribute your expertise in billing, claims, and insurance verification.<br><br>Responsibilities:<br>• Process and manage medical claims with a focus on accuracy and compliance.<br>• Ensure that all required authorizations are current and meet payor requirements.<br>• Verify patient insurance details to confirm coverage and eligibility.<br>• Collaborate with billing teams to resolve discrepancies and ensure timely submissions.<br>• Handle payor accounts, including follow-up on outstanding claims and payments.<br>• Investigate and resolve claim denials or rejections in a timely manner.<br>• Maintain detailed and organized records of claims and billing activities.<br>• Communicate effectively with insurance providers, patients, and internal teams.<br>• Stay updated on changes in medical billing regulations and insurance policies.
<p>The Robert Half Healthcare Practice is working with a healthcare organization to add a <strong>Medical Coder</strong> to their team. This is a fully remote position aside from an <strong>8 week onsite training.</strong> This candidate will be an excellent communicator and a strong attention to detail. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following: </strong></p><ul><li><strong>Assign codes:</strong> Accurately assign ICD-10-CM, CPT, and HCPCS II codes.</li><li><strong>Review documentation:</strong> Verify medical record documentation supports coding.</li><li><strong>Ensure compliance:</strong> Adhere to all coding guidelines and regulations (e.g., CMS, HIPAA).</li><li><strong>Optimize reimbursement:</strong> Apply coding knowledge for ethical reimbursement.</li><li><strong>Support billing:</strong> Help resolve coding-related claim denials.</li><li><strong>Participate in audits:</strong> Engage in internal and external coding audits.</li><li><strong>Maintain data:</strong> Ensure accurate entry of coded information into systems.</li><li><strong>Uphold confidentiality:</strong> Protect patient information per HIPAA.</li></ul><p><br></p>
<p>We have partnered with a client in San Jose who is seeking a Billing Specialist who can start immediately! This position is looking to convert from contract to full time depending on performance. </p><p> </p><p>Responsibilities:</p><ul><li>Prepare and submit electronic and paper claims to insurance companies, government programs, and third-party payers.</li><li>Review patient bills for accuracy and completeness before submission.</li><li>Verify patient insurance coverage and obtain necessary pre-authorizations or referrals.</li><li>Follow up on unpaid or denied claims; research and resolve billing discrepancies.</li><li>Post payments, adjustments, and denials to patient accounts.</li><li>Generate patient statements and respond to billing inquiries.</li><li>Maintain patient confidentiality and comply with HIPAA regulations.</li><li>Communicate with insurance companies, patients, and healthcare providers to resolve billing issues.</li><li>Maintain up-to-date knowledge of billing guidelines, payer policies, and coding changes (ICD-10, CPT, HCPCS).</li><li>Prepare and submit billing reports and reconcile accounts as needed.</li></ul>
<p>Are you a detail-oriented professional with expertise in denials management and medical collections? We are seeking a <strong>Clinical Appeals Medical Collector</strong> to join our team remotely! The ideal candidate will be experienced in handling denials, appeals, and working with various insurance payers, including HMO, PPO, Medicare, and Medi-Cal. If you thrive in a fast-paced environment and are ready to make an impact, this position is for you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage insurance denials and appeals with precision and timeliness.</li><li>Analyze denied claims and identify root causes to reduce future occurrences.</li><li>Submit detailed and comprehensive appeals to insurance providers (HMO, PPO, Medicare, Medi-Cal) to secure payment.</li><li>Stay up-to-date with payer policies and procedures to ensure compliance.</li><li>Collaborate with healthcare providers, payers, and internal team members for resolution of outstanding accounts.</li><li>Maintain accurate documentation of claims and communications.</li></ul><p><br></p>
We are looking for a dedicated Medical Accounts Receivable Specialist to join our team on a long-term contract basis in Scranton, Pennsylvania. In this role, you will focus on managing and resolving outstanding accounts receivable while ensuring compliance with billing and payment processes. Your expertise in medical billing and insurance will play a key role in maintaining financial accuracy and delivering exceptional service.<br><br>Responsibilities:<br>• Monitor and follow up on aged accounts receivable to ensure balances remain within acceptable timeframes.<br>• Investigate and resolve rejected claims by payers, applying necessary corrections in the billing system.<br>• Identify and address payment posting errors, ensuring accurate updates and communication with relevant staff.<br>• Handle inquiries from patients and facilities regarding account balances and payment statuses.<br>• Research and reconcile outstanding credit balances, preparing refund requests as needed.<br>• Communicate payment trends and emerging issues related to payers, codes, or diagnoses to supervisors and leadership.<br>• Provide training and guidance to team members to enhance productivity and achieve departmental objectives.<br>• Develop and implement corrective action plans for identified billing or coverage errors.<br>• Prepare comprehensive reports to track progress and performance within the billing department.
<p>Our distinguished client is seeking a dedicated Medical Malpractice Paralegal to join our team in Yardley, Pennsylvania. This position offers the chance to work in a dynamic legal environment where your expertise will contribute to meaningful case outcomes. If you thrive on managing complex litigation and supporting attorneys in high-stakes cases, this role is an excellent opportunity to grow and advance your career.</p><p><br></p><p>Please only apply if you have direct medical malpractice legal experience. Interested candidates who would like to be considered immediately should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough case investigations to identify liable parties and gather critical evidence.</p><p>• Maintain consistent communication with clients to monitor their injuries and medical treatments.</p><p>• Collect, organize, and analyze medical and billing records to support case development.</p><p>• Evaluate health insurance liens and subrogation claims to ensure compliance and accurate resolution.</p><p>• Draft compelling legal documents, including demand letters and settlement agreements.</p><p>• Assist attorneys with preparing for settlements, discovery, and litigation proceedings.</p><p>• Manage trial preparation tasks, such as creating exhibits and organizing necessary documentation.</p><p>• Facilitate clear and effective communication with clients, opposing counsel, and other legal stakeholders.</p><p>• Oversee case timelines and maintain accurate records in legal management software.</p>
We are looking for a detail-oriented Medical Billing Specialist to join our team on a contract basis in Ridgefield, Connecticut. In this role, you will focus on accurately posting payments and ensuring billing processes run smoothly within a healthcare setting. This position, lasting 4–5 months, offers an excellent opportunity to apply your expertise in medical billing and insurance reconciliation.<br><br>Responsibilities:<br>• Accurately record insurance and patient payments in the practice management system.<br>• Investigate and resolve discrepancies involving underpaid claims and contracted rates.<br>• Reconcile daily payment batches to maintain accurate financial records.<br>• Prepare and submit appeals for claims when necessary.<br>• Analyze explanation of benefits (EOBs) and electronic remittance advices (ERAs) to ensure correct payment posting.<br>• Assist with additional billing-related tasks as assigned by management.<br>• Ensure compliance with industry standards and regulations during all billing activities.<br>• Collaborate with team members to optimize billing workflows and processes.
<p>Our client is looking for a highly organized and detail-oriented Medical Malpractice Attorney to join their team in San Francisco, California. As a Medical Malpractice Attorney, you will handle various aspects of litigation, including trial preparation, discovery planning, and court appearances, while working in a dynamic and collaborative environment. </p><p><br></p><p>Responsibilities </p><p>• Develop defense strategies tailored to medical malpractice and product liability cases </p><p>• Prepare and respond to discovery requests in compliance with legal standards </p><p>• Draft and file motions and other legal documents to support case objectives </p><p>• Represent clients during depositions and summarize deposition findings for case preparation </p><p>• Attend court appearances, including hearings and trials, to advocate for client interests </p><p>• Collaborate with team members to manage high-volume caseloads effectively </p><p>• Conduct thorough legal research to support case development and arguments </p><p>• Analyze case details and provide expert recommendations to clients and stakeholders </p><p>• Participate in trial preparation activities, including organizing evidence and witness coordination </p><p>• Maintain accurate and detailed case records for ongoing litigation processes</p>
<p>Our client is looking for a skilled Litigation Attorney with a strong background in medical malpractice or personal injury law to join their legal team. While the majority of the team operates remotely, there is certainly opportunity to work in office in Baltimore or Howard County. This role is ideal for mid-level associates with at least four years of relevant experience and excellent research, analytical, and writing skills. The position requires admission to the Maryland Bar or eligibility to be barred in the state.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research and analysis to support case strategies.</p><p>• Identify, research, and recommend expert witnesses for cases.</p><p>• Lead depositions and interview witnesses and experts to gather critical information.</p><p>• Assist in trial preparation, including acting as Second Chair during trials.</p><p>• Provide sound legal counsel and advice to clients on case strategies and outcomes.</p><p>• Draft and prepare motions, pleadings, and other essential legal documents.</p><p>• Manage discovery processes, including document review and evidence collection.</p><p>• Collaborate with colleagues and clients to ensure successful case outcomes.</p><p>• Maintain up-to-date knowledge of laws and regulations related to medical malpractice and personal injury cases.</p>
<p>Are you a skilled Medical Biller with extensive experience in billing, and denial management? Do you thrive in solving complex billing issues, investigating denied claims, and working closely with insurance providers to ensure timely resolutions? If so, we have an exciting contract role for you!</p><p><br></p><p>Our client near Central/Thomas in Phoenix, AZ is seeking a Medical Billing Specialist to join their team for a 5-6 month contract opportunity, with the potential for conversion into a permanent role based on performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform detailed follow-up on denied insurance claims to determine the reason for denial and identify solutions.</li><li>Utilize payer portals effectively to research claim statuses, submissions, and discrepancies.</li><li>Resolve complex billing issues through proactive communication with insurance companies via phone, email, and portal inquiries.</li><li>Apply critical thinking to analyze denial patterns and recommend process improvements to mitigate future denials.</li><li>Work collaboratively with teammates to ensure timely collection of accounts receivable and resolution of claim-related issues</li></ul><p><br></p>
<p>We are looking for a motivated professional to handle medical billing tasks within our organization. The successful candidate will help ensure billing processes run smoothly and efficiently. This role requires attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.</p><p> </p><p>Responsibilities:</p><ul><li>Process billing and claims submissions with accuracy.</li><li>Ensure proper follow-up on outstanding payments or claims.</li><li>Help resolve issues related to billing discrepancies.</li><li>Maintain organized records and documents.</li><li>Collaborate with teams to ensure compliance with procedures and guidelines.</li></ul><p><br></p>
<p>Our client is looking for a medical billing specialist to join their team on a contract to hire basis. This is a hybrid role and will require in office days 3 times a week. CPC is a must have and great communication preferred. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims to insurance payers, both electronically and via paper, ensuring accuracy and compliance.</p><p>• Monitor claim submission activities and generate reports to track progress and efficiency.</p><p>• Assemble and mail claims with all necessary documentation, including attachments, explanations of benefits (EOBs), and proper postage.</p><p>• Research patient encounter details to ensure proper packaging and billing of services in alignment with contract guidelines.</p><p>• Identify and resolve claim discrepancies proactively, collaborating with internal teams and external stakeholders.</p><p>• Manage invalid claims by correcting errors and updating physician and contract information.</p><p>• Operate automated systems to retrieve patient demographics, insurance details, and generate reports.</p><p>• Perform data entry for essential claim components, reconciling daily charges to ensure accuracy and compliance with turnaround requirements.</p><p>• Maintain organized records of claims, including storage of batches, transmittals, EOBs, and related documents.</p><p>• Participate in staff meetings, continuing education programs, and provide coverage for all billing activities as needed.our</p>
<p>We are looking for a skilled Medical Billing/Claims/Collections specialist to join our team on a contract basis. This role is based in Chattanooga, Tennessee, and requires expertise in Medicare billing and claims management. The position focuses on resolving returned claims due to clerical errors while ensuring accuracy and efficiency in all billing processes. This is an in-office position, with a Monday-Friday schedule.</p><p><br></p><p>Responsibilities:</p><p>• Review and correct Medicare claims that have been returned due to clerical errors.</p><p>• Refile claims with updated and accurate information to ensure successful submission.</p><p>• Monitor billing processes to identify trends in denials and implement corrective measures.</p><p>• Conduct appeals for denied claims, providing necessary documentation and follow-up.</p><p>• Collaborate with team members to maintain consistency and accuracy in billing practices.</p><p>• Utilize hospital billing systems to process claims efficiently and accurately.</p><p>• Communicate with insurance providers to clarify billing issues and secure payment.</p><p>• Maintain detailed records of claims, appeals, and collections for auditing purposes.</p><p>• Ensure compliance with Medicare regulations and guidelines in all billing activities.</p><p><br></p><p>Please complete an application and call (423) 237-7921 for IMMEDIATE consideration! </p>
We are looking for a detail-oriented Chart Processing Specialist to join our team in Phoenix, Arizona. In this role, you will be responsible for managing medical records, handling company mail, and providing administrative support to ensure smooth operations. This is a long-term contract opportunity within the healthcare industry, offering the chance to contribute to the effective management of important records and compliance processes.<br><br>Responsibilities:<br>• Process incoming medical charts with accuracy, ensuring compliance with established regulations and standards.<br>• Conduct weekly audits to verify the accuracy and completeness of medical records.<br>• Organize, sort, and archive physical and digital medical records efficiently.<br>• Handle incoming and outgoing company mail, including sorting, distributing, and maintaining accurate records.<br>• Prepare and dispatch mail, packages, and boxes as required.<br>• Maintain the organization and cleanliness of document storage areas and ensure equipment is in working order.<br>• Assist in monitoring and maintaining compliance with company policies and confidentiality regulations, including HIPAA.<br>• Collaborate with various departments to provide administrative support and ensure seamless office operations.<br>• Develop and maintain constructive working relationships with colleagues and external clients.<br>• Adapt to additional responsibilities and tasks to meet organizational needs.
We are seeking a Medical Billing Specialist who will play a key role in managing client billing processes, ensuring accurate invoicing, payment tracking, and account reconciliation within an electronic health record (EHR) system. This position requires strong attention to detail, excellent communication skills, and the ability to work independently while supporting financial operations and client services. This role will be located in San Jose, 5 days on-site and will be a contract position with the opportunity to be hired permanently with the organization. <br> Key Responsibilities Manage client billing accounts and respond to inquiries regarding invoices and payments. Process incoming payments and generate receipts and account statements. Prepare monthly billing statements for direct services and insurance claims. Support month-end and year-end close procedures for Self-Pay accounts. Maintain and monitor accounts receivable aging; follow up on overdue balances. Track insurance claims and follow up on outstanding reimbursements. Communicate with clients about balances and payment deadlines; establish payment plans as needed. Collaborate with clinical teams to resolve billing discrepancies or missing data. Ensure timely and accurate data entry for billing and reporting purposes. Handle sensitive client information in compliance with HIPAA regulations. Assist the finance team with special projects and reporting tasks. Perform additional duties as assigned.
<p>We’re seeking an experienced Medicare Billing Specialist to join our team on a contract-to-permanent basis. The ideal candidate will have a strong understanding of Medicare billing regulations, claims processing, and reimbursement procedures. This role offers the opportunity to transition into a permanent position with a growing organization that values accuracy, efficiency, and teamwork.</p>
<p>We are looking for an experienced Medical Revenue Cycle Specialist to join our team on a short-term contract basis in remotely in the southeast. This role involves working with aged accounts, identifying root causes, and handling back-end claims in the healthcare sector. The position requires a strong attention to detail and familiarity with industry-specific software and practices. </p><p><br></p><p>Responsibilities:</p><p>• Manage aged accounts receivable for a medical company.</p><p>• Analyze and identify root causes of outstanding balances and implement solutions.</p><p>• Conduct insurance follow-ups on claims using provided spreadsheets and communicate on the phone effectively.</p><p>• Utilize SmartCare software to streamline processes and improve efficiency.</p><p>• Address credit balances and reconcile accounts effectively.</p><p>• Maintain accurate documentation and records of all account activities.</p>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
We are looking for a detail-oriented Medical Credit Clerk to join our team in Federal Way, Washington. In this long-term contract role, you will be responsible for analyzing and resolving credit balances related to insurance payments, ensuring accurate claim adjustments, and collaborating with various teams to address discrepancies. This position offers a structured training program and the opportunity to work remotely after completing the training period.<br><br>Responsibilities:<br>• Analyze credit balances caused by overpayments from insurance providers and determine appropriate actions.<br>• Investigate claims to validate discrepancies and decide whether refunds or adjustments are needed.<br>• Conduct root cause analysis to identify and resolve payment inconsistencies.<br>• Utilize payer portals and insurance documentation to research and process payment retractions.<br>• Communicate with insurance companies to confirm claim details and initiate necessary corrections.<br>• Work with electronic remittance advice (ERAs) and other insurance-related forms to ensure accurate processing.<br>• Coordinate with internal departments to resolve credit balance issues promptly and accurately.<br>• Participate in a structured training program that includes both classroom and hands-on components.<br>• Use company-provided equipment to perform job responsibilities remotely after training completion.
<p>We are looking for a dedicated and organized part-time Clinic Coordinator to join a neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and the clinical team to ensure smooth and efficient operations. The role requires a combination of administrative expertise and excellent patient care skills, making it ideal for individuals who thrive in a fast-paced medical environment.</p><p><br></p><p>The position is Wednesday and Thursdays each week. Wednesday in Encino and Thursday in Beverly Hills. </p><p><br></p><p>Responsibilities:</p><p>• Schedule patient appointments, follow-ups, and medical procedures to ensure timely care.</p><p>• Serve as the primary liaison between patients, the neurosurgeon, and other healthcare providers.</p><p>• Maintain accurate and confidential patient records in compliance with organizational guidelines.</p><p>• Verify insurance coverage, manage authorizations, and assist patients with billing-related inquiries.</p><p>• Oversee clinic operations, including supply management, exam room preparation, and daily calendar coordination for the provider.</p><p>• Provide administrative support to the neurosurgery team, addressing day-to-day needs and tasks.</p><p>• Answer multi-line phone systems promptly and courteously, ensuring effective communication.</p><p>• Deliver exceptional customer service and concierge-level support to patients and visitors.</p><p>• Organize and manage files to maintain an efficient and orderly office environment.</p>
Are you an experienced Medical Billing Specialist looking for a rewarding direct permanent opportunity? Join a team of healthcare professionals dedicated to providing exceptional patient care and operational efficiency. In this role, you will leverage your expertise to: <br> Code charges and bill for medical procedures. Research and resolve billing issues, including identifying refunds, credits, and write-offs. Submit claims electronically or by mail and follow up on unpaid claims and denials for timely reconciliation. Collaborate with staff, physicians, and offices to gather updated patient demographic and billing information. Conduct insurance investigations to obtain patient benefits and eligibility, authorizations, and referrals. What We’re Looking For: 5+ years of proven experience in medical billing or a similar field. Proficiency with ICD-10 and CPT coding standards and third-party platforms like PEAR, NaviNet, and Availity. Surgical Center experience preferred but not required. Strong communication skills and ability to work as part of a team. High attention to detail and proficiency with Microsoft Office and medical billing systems. This direct permanent position offers more than just a job – it’s an opportunity to be a vital part of a growing team dedicated to healthcare excellence. Apply now to take the next step in your career!
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office</p><p><br></p><p>Start Date: ~December 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Pay Rate: $20-$24</p><p>Work type: Hybrid</p><p><br></p><p>If interested, please apply now!</p>
<p><strong>This is an on-site position</strong></p><p>We are looking for a detail-oriented Medical Records Technician to join our team in SeaTac, Washington. In this Contract-to-Permanent position, you will play a vital role in ensuring the accuracy and accessibility of patient records by scanning, indexing, and managing medical documentation. This role requires a commitment to accuracy, confidentiality, adherence to healthcare regulations, and a strong focus on providing excellent customer service.</p><p>Responsibilities:</p><p>• Prepare and organize medical documents for scanning, including sorting, removing staples, and verifying legibility.</p><p>• Digitize paper medical records and other documentation using designated electronic systems.</p><p>• Index and assign scanned documents accurately to the corresponding patient charts using Solarity and Epic systems.</p><p>• Review scanned images for quality, clarity, and proper categorization, ensuring compliance with organizational standards.</p><p>• Address and resolve errors, duplicates, or misfiled documents in coordination with relevant staff.</p><p>• Ensure strict confidentiality and adherence to state, federal, and organizational healthcare regulations.</p><p>• Assist with general medical record duties, such as filing, retrieving, and releasing records in accordance with policies.</p><p>• Collaborate with team members to support departmental activities and initiatives aimed at process improvements.</p><p>• Provide exceptional customer service to patients and other stakeholders, following established procedures.</p>
<p>We are seeking a detail oriented and dedicated <strong>Administrative Scheduler</strong> to join a local Healthcare organization. The ideal candidate will be responsible for supporting medical billing and coding processes, maintaining compliance with healthcare regulations, and ensuring efficient coordination of patient care through effective scheduling and administrative tasks. This position is critical to the seamless operation of patient care services and requires excellent organizational and communication skills.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 9am - 5pm</p><p><br></p><p><strong>Responsibilities for the Position include the following; </strong></p><ul><li>Support medical billing and coding (CPT, ICD-10), manage patient records, and ensure HIPAA compliance.</li><li>Act as the primary liaison for patients, families, caregivers, and interdisciplinary teams.</li><li>Coordinate admissions, patient scheduling, and care plans while monitoring patient progress and communicating changes to the clinical team.</li><li>Maintain accurate patient records, ensure compliance with relevant policies and regulations, and review documentation for accuracy and completeness.</li><li>Track authorizations, NOAs, and recertification dates to ensure uninterrupted care.</li><li>Prepare reports for surveys, audits, quality assurance, and reviews.</li><li>Develop and manage staffing schedules to minimize service disruptions and ensure effective resource utilization.</li><li>Communicate scheduling changes to all relevant parties in a timely manner.</li><li>Collaborate with teams to maintain regulatory compliance and uphold quality assurance standards.</li></ul><p><br></p>
<p>We are looking for a dedicated and personable Patient Service Representative to join our healthcare team in Roanoke, Virginia. In this role, you will be instrumental in delivering excellent service to patients and visitors while supporting administrative operations in a dynamic and fast-paced environment. This is a Contract to permanent position, offering an opportunity to grow within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, creating a positive and detail-oriented atmosphere.</p><p>• Accurately register patients, verify insurance details, and update medical records as necessary.</p><p>• Manage scheduling, confirmations, and patient follow-up appointments to ensure seamless operations.</p><p>• Collaborate effectively with clinical and administrative teams to optimize patient flow.</p><p>• Uphold strict confidentiality of patient information in accordance with healthcare regulations and organizational policies.</p><p>• Address patient concerns with empathy and escalate issues to the appropriate team when needed.</p>
