<p>We are looking for a detail-oriented Technology/Office Coordinator to join a team in Chicago, Illinois. In this role, you will play a vital part in ensuring the smooth operation of office technologies and supporting daily activities, meetings, and events. This position offers the opportunity to collaborate with technical teams, assist employees with technology needs, and contribute to the improvement of our technology solutions. Client offers medical, dental, vision, 401k with a match, generous PTO, and other perks. Salary target is $65k-$73k</p><p>Recruiter: Connie Stathopoulos</p><p><br></p><p>Responsibilities:</p><p>• Set up, manage, and oversee collaboration tools such as videoconferencing systems, and portable devices for meetings and events.</p><p>• Provide hands-on customer support for technology-related needs during meetings, ensuring smooth in-person or hybrid setups.</p><p>• Coordinate technology requirements for off-site meeting venues, including conference centers and hotels.</p><p>• Collaborate with technical support teams to identify and resolve system performance issues.</p><p>• Perform routine maintenance, troubleshooting, and repairs on office equipment and collaboration technologies.</p><p>• Work closely with Innovation Center Technical Architects to uphold technology standards and functionality.</p><p>• Partner with external vendors to address technology support tasks as required.</p><p>• Take proactive measures to anticipate and address daily office needs.</p><p>• Manage and update the internal technology webpage to ensure accessibility and accuracy.</p><p>• Assist employees with minor technology challenges, offering practical solutions.</p>
<p>Robert Half's client is looking for a few Administrative Coordinator's to assist with a 4-6 month engagement within the Medical space!</p><p><br></p><p>Responsibilities:</p><p>-Processing incoming/outgoing correspondence</p><p>-Review paperwork</p><p>-Tracking status of deliverables</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Proficient in MS Office / data entry</p><p>-Follow-up calls to clients</p><p><br></p><p>Start date: Asap!</p><p>Duration: ~4-6 months</p><p>Hours: M-F | 8:30am-5pm</p><p>Work type: Remote</p><p><br></p><p>*If interested, APPLY now!</p>
We are looking for an experienced Medical Billing Specialist to join our team in Syracuse, New York. In this Contract-to-Permanent position, you will play a vital role in managing billing processes for Home Health Care services, ensuring accuracy in claims submission and payment processing. Candidates should possess a strong background in accounts receivable management and electronic claims systems, coupled with exceptional analytical and problem-solving skills.<br><br>Responsibilities:<br>• Review and verify claims for accuracy and completeness, correcting any missing or incorrect details related to Home Health Care billing.<br>• Prepare and submit claims and invoices to payors or clients in accordance with established billing schedules.<br>• Conduct timely follow-up on outstanding claims and invoices to optimize revenue collection.<br>• Investigate and appeal unpaid claims as needed to ensure maximum reimbursement.<br>• Post payments with a high degree of accuracy and within specified timelines.<br>• Utilize electronic billing systems, including Waystar, to manage claims efficiently and address billing exceptions.<br>• Communicate billing issues, payment discrepancies, and collection challenges to the Billing Manager promptly.<br>• Leverage agency IT systems to streamline work processes and meet job requirements.<br>• Participate in meetings and training sessions to stay updated on industry standards and practices.<br>• Ensure compliance with payor filing requirements to maintain timely and accurate billing.
<p>We are offering an exciting opportunity for an Accounts Receivable Supervisor in the healthcare industry, based in ODENTON, Maryland. This positions sits on site and will manage a small team while being hands on with your work. The primary function of this role is to oversee and manage the billing and coding, pre-certification, and credentialing processes. This role is also responsible for maintaining accurate patient records, collecting outstanding payments, and following up with insurance companies.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and manage the process of obtaining authorization for pain management procedures from insurance companies.</p><p>• Supervise the billing and coding, pre-certification, and credentialing processes.</p><p>• Manage the collection of outstanding account payments and follow up with insurance companies and patient accounts.</p><p>• Maintain up-to-date knowledge of commonly-used concepts, practices, and procedures within the Medical Billing and Medical Insurance field.</p><p>• Ensure all tasks are completed simultaneously and independently with attention to detail and organization.</p><p>• Stay informed about various insurance companies and any relevant changes, keeping management updated.</p><p>• Work towards reducing aged A/R and analyze Explanation of Benefits (EOB’s) and Correspondence to identify zero pays and underpayments.</p><p>• Coordinate with healthcare insurance companies on outstanding medical claims and appeals.</p><p>• Maintain effective communication with the insurance verification team, billing department, and office support staff.</p><p>• Conduct collection actions and provide resolution for complex accounts, providing supporting documentation when necessary</p>
<p>Robert Half's client in MA is looking for a Medical File Clerks to support their office!</p><p><br></p><p>In this role, you will be responsible for:</p><p>- Document management</p><p>- Attention to detail</p><p>- Organizing files</p><p>- Preparing packets</p><p>- Spreadsheet management</p><p>- Working with confidential information</p><p><br></p><p>When: Asap</p><p>Duration: ~ 1 month (could extend)</p><p>Where: REMOTE</p><p>Hours: 8:30am-5:00pm</p><p>Pay: $18+ (depending on experience)</p><p><br></p><p>If interested, apply to this role today</p>
<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Mt. Pleasant, Pennsylvania. The <strong>Associate Patient Care Coordinator</strong> is a contract position within the healthcare sector, focusing on patient registration and coordination. The <strong>Associate Patient Care Coordinator</strong>, you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts covering</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency.</p><p>• Manage pre-registration and registration processes, including obtaining required signatures and authorizations.</p><p>• Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations.</p><p>• Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction.</p><p>• Monitor and update patient records with accurate demographic and insurance information.</p><p>• Secure necessary referrals and authorizations to comply with insurance and medical guidelines.</p><p>• Communicate effectively with patients, staff, and management to address issues and recommend improvements.</p>
<p>Advance possibility with a rewarding role as a <strong>Chart Retrieval Specialist</strong> in South Plainfield, NJ. Join a dynamic team dedicated to supporting health plans and medical groups through efficient risk-adjustment services and data collection. As a <strong>Chart Retrieval Specialist</strong>, you’ll use your tech skills and attention to detail to make a direct impact in the healthcare industry. Whether you’re already experienced or new to risk adjustment, this <strong>Chart Retrieval Specialist</strong> position offers full support, hands-on experience, and meaningful fieldwork.</p><p><br></p><p>Responsibilities:</p><ul><li>Travel up to 60 miles one way to healthcare provider offices to retrieve electronic and paper medical charts.</li><li>Use company-provided equipment to scan and securely upload medical records.</li><li>Coordinate access to records with office staff while maintaining professionalism and HIPAA compliance.</li><li>Accurately document completed retrievals and submit records via a secure system.</li><li>Complete all work submissions and communication from home – no reporting to an office required.</li><li>Participate in two days of paid remote training to get up to speed on processes and tools.</li><li>Collaborate with Team Leads and fellow Chart Retrieval Specialists as needed.</li></ul>
<p>We are looking for a dedicated Patient Account Collector / Biller to join our team in Atwater, California. In this role, you will handle medical billing and collections, ensuring accuracy and compliance with healthcare regulations. This is a long-term contract position that offers the opportunity to contribute to the efficient management of patient accounts in a supportive and meticulous environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage patient accounts, including billing and collections for commercial, Medi-Cal, Medicare, and third-party payers.</p><p>• Verify insurance coverage and ensure claims are submitted accurately and on time.</p><p>• Communicate with patients to discuss financial matters, payment options, and account resolutions.</p><p>• Review and analyze medical claims for accuracy and compliance with healthcare guidelines.</p><p>• Utilize knowledge of ICD-9 coding and other relevant billing systems to ensure proper processing.</p><p>• Collaborate with insurance providers to resolve claim discrepancies and expedite payments.</p><p>• Maintain organized records of billing activities and patient interactions.</p><p>• Ensure adherence to healthcare regulations and organizational policies in all billing processes.</p><p>• Provide support to the team by sharing expertise in medical billing and collections.</p><p>• Assist in identifying and implementing improvements to billing workflows.</p><p><br></p><p>For immediate consideration, contact Robert Half at 209-232-1991!</p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in Emmett, Idaho. In this long-term contract position, you will play a crucial role in managing payment posting processes, ensuring accuracy in patient accounts, and maintaining balanced daily logs. If you have a strong background in medical billing and a commitment to excellence, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Retrieve remittance advice from clearing houses daily and ensure timely processing.</p><p>• Organize and calculate insurance payment batches to confirm deposit accuracy.</p><p>• Export electronic remittance files to revenue cycle software and assist in developing electronic payment posting systems.</p><p>• Post payments manually and electronically while verifying patient details such as account numbers, dates of service, and other identifiers.</p><p>• Apply adjustments to patient accounts for deductibles, copays, coinsurance, and contractual obligations, while directing denials to the appropriate team.</p><p>• Reconcile and balance posted payment batches daily, ensuring accounts are accurate and properly closed.</p><p>• Analyze and interpret Explanation of Benefits (EOBs) to post payments correctly to patient accounts.</p><p>• Research unidentified payments and recoupments to determine proper transactions, including refund requests and takebacks.</p><p>• Collaborate with the Controller to balance daily, weekly, and monthly financial totals.</p><p>• Assist with billing work queues, insurance follow-ups, and other assigned tasks as needed.</p><p>Cerner and TruBridge knowledge preferred</p>
We are offering an exciting opportunity for a Billing Manager/Office Manager in Wilmington, Delaware. This role is crucial to our operations in the healthcare industry. The selected candidate will be instrumental in managing our dental office's front desk and billing processes. <br><br>Key responsibilities: <br><br>• Accurately process patient claims and predeterminations to insurance companies<br>• Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent<br>• Timely respond to emails and client inquiries <br>• Efficiently answer phone calls and respond to voicemails <br>• Maintain and organize patient medical records in a systematic manner<br>• Collect estimated co-payments and diligently follow up on existing balances <br>• Explain treatment plans to patients in an understandable manner <br>• Verify insurance coverage details and keep them updated<br>• Maintain up-to-date insurance bluebooks <br>• Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks<br>• Annually re-credential to stay in-network with current insurance plans.
<p>We are looking for a detail-oriented <strong>remote Medical Administrative Assistant</strong> to work for a company based in Paducah, Kentucky. This contract to hire position, is ideal for someone who has healthcare office experience and is eager to contribute to the seamless operation of medical administrative tasks. If you are proactive and possess excellent communication skills, we encourage you to apply! <strong>This is a part-time role. The hours for the Medical Administrative Assistant will be Monday - Friday, 9am - 3pm CST.</strong></p><p><br></p><p>Responsibilities:</p><p>• Ensuring completion of paperwork, (i.e. vital signs, patient demographics, etc.)</p><p>• Additional duties may include collecting copayments, answering phones, and conducting research for prior medical records and account folders.</p><p>• Utilize electronic health record (EHR) systems, specifically Athena Health, to maintain organized and efficient workflows.</p><p>• Communicate effectively with healthcare providers and staff to ensure clarity and accuracy of required information.</p><p>• Participate in remote training sessions to gain familiarity with specific processes and systems.</p><p>• Assist with administrative tasks (i.e. data entry and documentation updates).</p><p>• Maintain confidentiality and ensure adherence to all regulatory and compliance requirements.</p>
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
<p>Robert Half is partnering with a well-established healthcare organization in Rocklin, CA, to fill a Temporary Medical Scheduler position. If you’re a detail-oriented healthcare professional with strong organizational skills and a minimum of 1 year of scheduling experience in a medical setting, we encourage you to apply! This is an excellent opportunity to showcase your expertise while supporting a high-performing team.</p><p><br></p><p><strong>** For immediate consideration, apply and contact Julian Sanchez on LinkedIn **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and schedule patient appointments, procedures, and follow-up visits with healthcare providers.</li><li>Manage multiple calendars, ensuring accuracy and timeliness of scheduling.</li><li>Serve as the primary contact for incoming scheduling requests via phone and email.</li><li>Verify insurance details and obtain necessary authorizations for appointments.</li><li>Maintain patient records and update information in scheduling systems to ensure data integrity.</li><li>Communicate effectively with patients, providers, and staff to resolve scheduling conflicts or inquiries.</li><li>Provide exceptional customer service to patients with professionalism and empathy.</li></ul>
<p>Robert Half is partnering with a well-established healthcare organization in Rocklin, CA, to fill a Temporary Medical Scheduler position. If you’re a detail-oriented healthcare professional with strong organizational skills and a minimum of 1 year of scheduling experience in a medical setting, we encourage you to apply! This is an excellent opportunity to showcase your expertise while supporting a high-performing team.</p><p><br></p><p><strong>** For immediate consideration, apply and contact Julian Sanchez on LinkedIn **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and schedule patient appointments, procedures, and follow-up visits with healthcare providers.</li><li>Manage multiple calendars, ensuring accuracy and timeliness of scheduling.</li><li>Serve as the primary contact for incoming scheduling requests via phone and email.</li><li>Verify insurance details and obtain necessary authorizations for appointments.</li><li>Maintain patient records and update information in scheduling systems to ensure data integrity.</li><li>Communicate effectively with patients, providers, and staff to resolve scheduling conflicts or inquiries.</li><li>Provide exceptional customer service to patients with professionalism and empathy.</li></ul><p><br></p>
<p>We are seeking a <strong>Patient Access Specialist</strong> with strong administrative experience for a 3-month contract. This <strong>Patient Access Specialist</strong> role is ideal for professionals who excel in customer service, data entry, and multi-tasking—no prior healthcare background required. If you're detail-oriented, organized, and thrive in a fast-paced environment, the <strong>Patient Access Specialist</strong> position could be the perfect opportunity for you.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Greet and assist patients in person or via phone with scheduling, registration, and general inquiries</li><li>Collect and verify patient information, ensuring accuracy in records and documentation</li><li>Manage appointment scheduling and coordinate with departments to avoid conflicts</li><li>Handle insurance verification and eligibility checks as needed (training provided)</li><li>Maintain confidentiality and adhere to privacy standards in all communications</li><li>Ensure efficient patient flow and provide administrative support to clinical staff</li><li>Accurately input data into electronic systems and maintain up-to-date records</li><li>Respond to patient concerns and escalate issues to appropriate departments when necessary</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team for a direct hire client in Cleveland, Ohio!! In this role, you will handle a variety of accounting tasks, including invoicing, payroll processing, and inventory adjustments, while supporting the daily operations of our office. This position requires strong organizational skills and the ability to manage multiple responsibilities efficiently. Someone with a strong general accounting background would be IDEAL. This is a direct hire position, in office, with standard business hours. APPLY TODAY!!!</p><p><br></p><p>Responsibilities:</p><p>• Process and manage all invoicing activities to ensure accuracy and timely delivery.</p><p>• Handle accounts payable tasks, including entering invoices, verifying purchase orders, and ensuring proper matches.</p><p>• Perform time and material billing, ensuring precise calculations and documentation.</p><p>• Manage pricing activities independently to maintain consistency and accuracy.</p><p>• Process union payroll for approximately 60 employees, adhering to all relevant regulations.</p><p>• Prepare certified payroll reports in compliance with applicable standards.</p><p>• Oversee collections and cash receipts to maintain accurate financial records.</p><p>• Make inventory adjustments as needed to support operational efficiency.</p><p>• Fulfill reception duties, including greeting visitors and maintaining a welcoming office environment.</p><p><br></p><p>They also offer a full benefits backage; medical/dental/vision, 401K, PTO, sick time, paid holidays, and a wonderful culture! </p>
<p>Join a fast-growing, private equity-backed healthcare company in Dallas as a Senior Accountant. This hybrid role (3 days in-office, 2 days remote) offers a dynamic blend of accounting and financial analysis. We’re looking for a tech-savvy accountant with a passion for streamlining processes and driving improvements.</p><p><br></p><p><strong>Why You’ll Love It Here ⭐:</strong></p><ul><li>Rapidly growing company with advancement potential</li><li>Hybrid Schedule: 3 days in-office, 2 days remote</li><li>Great Company Culture: snack bar, monthly office lunches</li><li>Expand your expertise in accounting and technology</li><li>Work alongside great, supportive leadership!</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Lead and facilitate monthly close, including preparation and review of journal entries.</li><li>Perform and review monthly balance sheet reconciliations for accuracy and completeness.</li><li>Analyze financial statements and general ledger details; identify and resolve discrepancies.</li><li>Support audit preparation and ensure timely delivery of audit-related documentation.</li><li>Maintain and optimize ledger accuracy through regular reviews and updates.</li><li>Recommend process improvements and cost-saving opportunities based on financial analysis.</li><li>Mentor and train accounting team members to elevate department capabilities.</li><li>Conduct variance analyses and prepare account reconciliations.</li><li>Document and monitor internal controls to support compliance and audit readiness.</li><li>Collaborate on complex accounting projects and cross-functional initiatives.</li></ul>
We are looking for a detail-oriented Medical Payment Poster Specialist to join our team in Sacramento, California. This contract-to-permanent position offers an excellent opportunity for individuals skilled in medical billing, coding, and payment posting. The role requires working on-site during the contract assignment, with potential for long-term placement.<br><br>Responsibilities:<br>• Accurately post insurance payments by line item to the patient account system, ensuring all entries are precise and compliant.<br>• Verify payment amounts against contracts and organizational policies to ensure correctness.<br>• Process patient payments efficiently and update records within the designated system.<br>• Record denials, zero payments, and flag accounts for follow-up by the Medical Collections team.<br>• Apply takebacks and recoupments in accordance with established policies.<br>• Identify and communicate trends in payment discrepancies, denials, or short payments to leadership for resolution.<br>• Balance daily payment entries against settlement reports to maintain accurate financial records.<br>• Route payer correspondence to the appropriate team members for timely follow-up.<br>• Utilize knowledge of contracts and policies to ensure proper application during payment posting.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
<p>We are looking for a detail-oriented Executive Administrative Assistant to join our team on a contract basis in Chicago, Illinois. This role offers a unique opportunity to support healthcare operations by managing administrative tasks and ensuring smooth workflow within a fast-paced environment. The ideal candidate will have a strong background in administrative support and a commitment to excellence.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative and clerical support to various teams including CFO, COO, and HR Director and other organizational departments.</p><p>• Track and analyze daily, weekly, and monthly data reports to ensure accuracy and compliance.</p><p>• Schedule appointments, coordinate meetings, and manage calendars efficiently utilizing MS Outlook and PowerPoint</p><p>• Maintain and reconcile supplies inventory to meet operational needs.</p><p>• Foster strong relationships with program directors, managers, providers, and team members to support collaboration.</p><p>• Process expense reports and employee reimbursements promptly.</p><p>• Prepare and manage regulatory documents, including death certificates, in accordance with applicable guidelines.</p><p>• Handle inbound calls professionally and direct inquiries to appropriate personnel.</p><p>• Ensure timely and accurate completion of administrative tasks in a fast-paced environment.</p><p><br></p><p>The salary range for this position is $23/hr. to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p><p><br></p>
<p>Litigation Legal Assistant </p><p><br></p><p>Our client a leading law firm in Cherry Creek has an opening for a full-time legal assistant. We’re looking for a litigation legal assistant al who wants to make a difference in the lives of clients whose experiences are catastrophic and life-altering. You will be part of a litigation team working on complex medical malpractice and personal injury cases from start to finish. You will be responsible for your separate portions of case management and will participate in day-to-day case collaboration. The firm's work has resulted in numerous safety changes throughout Colorado and nationwide. You can take pride in knowing that you play a part in those changes.</p><p>Requirements and Responsibilities:</p><p>• A minimum of 3 years *of current complex personal injury/medical malpractice litigation experience</p><p>• *Prioritize tasks/deadlines for multiple cases</p><p>• *Legal and medical terminology</p><p>• *Document preparation, including, but not limited to, properly formatted pleadings, motions, briefs, correspondence, memos, outlines, and summaries</p><p>• *Transcribe from oral dictation and written drafts</p><p>• *Strategize with team</p><p>• *Trial preparation</p><p>• *Proficient with Microsoft Office Suite</p><p>• *Schedule travel, including air, hotels, and vehicles</p><p>• *Familiar with State and Federal Rules of Civil Procedure</p><p>• *Proficient in E-Filing requirements for state, federal, and appellate procedures</p><p>• *Docket and calendar, using electronic database</p><p>Benefits:</p><p>• *Firm paid health insurance</p><p>• *Firm paid dental insurance</p><p>• *Firm paid life insurance</p><p>• *Firm paid covered parking</p><p>• *Paid vacation and sick time</p><p>• *401k with Firm contribution</p><p>• *Retirement plans</p><p>Salary depends on skill level.</p><p>If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>
<p>We are partnering with a healthcare client in the Lombard area to find a motivated Clinic Manager to join their team. This is a permanent, onsite role offering competitive pay and comprehensive benefits.</p><p><br></p><p>About the Role</p><p>The Clinic Manager will oversee daily operations, ensure smooth patient flow, and support both clinical and administrative staff. This role is ideal for someone who enjoys problem-solving, people leadership, and ensuring the highest quality of patient care.</p><p><br></p><p>Responsibilities</p><ul><li>Manage daily clinic operations and staff schedules</li><li>Supervise and support administrative and clinical teams</li><li>Ensure compliance with healthcare regulations and company policies</li><li>Oversee patient experience, addressing escalated concerns as needed</li><li>Partner with leadership on workflow improvements and efficiency initiatives</li><li>Monitor clinic performance metrics and prepare reports</li></ul><p><br></p>
<p>We are looking for a dedicated and healthcare bilingual Customer Service Representative to join our team on a long-term contract basis. In this role, you will assist with customer calls, including a significant portion of Spanish-speaking inquiries, ensuring high-quality service and satisfaction. This is a remote position, offering flexibility to work from home in Central, Mountain, or Pacific Time Zones.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries and resolving issues with professionalism and care.</p><p>• Manage and document customer interactions using established procedures and systems.</p><p>• Schedule appointments and coordinate with internal teams to meet client needs.</p><p>• Ensure accuracy and quality in data entry and paperwork, adhering to company policies.</p><p>• Maintain a strong understanding of medical coverage, benefit functions, and claim administration processes.</p><p>• Communicate effectively in both English and Spanish to assist a diverse customer base.</p><p>• Meet department performance goals related to satisfaction, accuracy, and attendance.</p><p>• Participate in training programs to stay updated on company procedures and policies.</p><p>• Handle sensitive and complex customer information with discretion and confidentiality.</p><p>• Provide support during occasional overtime or holiday shifts as required by business needs.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Riverside, California. This is a long-term contract position ideal for someone with strong organizational skills and a proactive approach to managing administrative tasks. The role offers an opportunity to support daily operations through document management, data entry, and communication activities.<br><br>Responsibilities:<br>• Organize and match incoming faxes and mail with corresponding paperwork.<br>• Perform document scanning and ensure files are properly stored.<br>• Accurately enter data and update records as needed.<br>• Upload and download files from websites to maintain information flow.<br>• Respond to inbound calls and provide courteous assistance.<br>• Handle receptionist duties, including greeting visitors and managing inquiries.<br>• Maintain familiarity with office procedures and administrative systems.<br>• Ensure compliance with data privacy standards while managing sensitive information.
We are looking for a skilled Revenue Cycle Analyst to join our team in Orlando, Florida. In this Contract-to-Permanent position, you will play a critical role in optimizing healthcare revenue cycle processes, ensuring the accuracy of medical billing, and managing claims with diligence. This is an excellent opportunity for professionals with a strong background in healthcare financial management to contribute to a dynamic and patient-focused organization.<br><br>Responsibilities:<br>• Analyze healthcare revenue cycle processes to identify areas for improvement and ensure operational efficiency.<br>• Manage medical billing functions and oversee the accurate processing of claims.<br>• Review and resolve collections issues, ensuring compliance with financial regulations.<br>• Monitor and document payment postings while maintaining thorough records for analysis.<br>• Collaborate with cross-functional teams to implement best practices in revenue cycle management.<br>• Conduct detailed financial analyses to ensure compliance with healthcare billing standards.<br>• Utilize Microsoft Excel and other Office Suite tools to prepare and present data-driven reports.<br>• Support account management activities to maintain positive client relationships.<br>• Ensure adherence to compliance functions and policies in all aspects of revenue cycle activities.
