<p>We are looking for a dedicated Medical Front Desk Specialist to join our team in the south, Minnesota metro. This contract position offers an excellent opportunity to work in the healthcare industry, providing essential support to patients and medical staff. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional patient care. Responsibilities:</p><ul><li>Greet patients and visitors warmly, ensuring an exceptional first impression and a welcoming atmosphere.</li><li>Manage patient scheduling efficiently, including rescheduling and appointment confirmations.</li><li>Handle patient check-ins, verifying necessary documentation and ensuring accurate records.</li><li>Answer phone calls and direct inquiries to the appropriate departments with courtesy and efficiency.</li><li>Maintain and update patient information in the medical database, ensuring accuracy and confidentiality.</li><li>Coordinate with medical staff to address scheduling conflicts or urgent patient needs.</li><li>Utilize their software to manage appointments and maintain electronic medical records.</li><li>Support front office operations, including handling correspondence and maintaining a clean reception area.</li></ul>
We are looking for a detail-oriented Medical Front Desk Receptionist to join our team on a contract basis in Laguna Hills, California. This role is vital to ensuring seamless communication and operations within our healthcare facility. The ideal candidate will have experience managing patient interactions, scheduling, and administrative tasks, with proficiency in Epic Systems and bilingual skills in English and Spanish.<br><br>Responsibilities:<br>• Schedule and manage patient appointments efficiently using the Epic electronic health records system.<br>• Handle patient registration and check-out processes with accuracy and attention to detail.<br>• Direct inquiries regarding test results, prescriptions, and referrals to the appropriate departments or staff.<br>• Maintain and update patient records and billing information within the Epic System.<br>• Collaborate with physicians, nurses, and other staff to ensure a smooth flow of patient services.<br>• Answer incoming calls promptly and provide accurate information or direct them appropriately.<br>• Perform various administrative duties to support the operations of the healthcare facility.<br>• Facilitate communication between patients and medical staff, ensuring a positive experience for all parties.
<p>We are looking for a Medical Front Desk Specialist to join our team in San Francisco, California. This is a contract position within the healthcare industry, providing critical administrative support to ensure smooth operations at a high-performing ambulatory surgery center. The ideal candidate will bring professionalism, attention to detail, and excellent customer service skills to maintain the highest standards of patient care.</p><p><br></p><p>This is a Part-time role. Daily Hours will be 5:30AM-11:30AM Monday-Friday</p><p>Free parking & scrubs provided at this office </p><p><br></p><p>Responsibilities:</p><p>• Oversee front desk operations, including billing, payment collection, and maintaining a welcoming and clean environment for patients.</p><p>• Handle patient records using electronic charting systems while ensuring compliance with privacy regulations.</p><p>• Provide administrative support to clinic staff, including scheduling and coordinating tasks.</p><p>• Facilitate communication with patients and staff through answering inbound calls and addressing inquiries.</p><p>• Assist in ordering lunches and managing supplies for medical staff.</p><p>• Utilize EHR systems to input and manage patient data efficiently.</p><p>• Prepare and maintain accurate charts, graphs, and reports for clinic operations.</p><p>• Support budgeting and basic bookkeeping tasks for clinic administration.</p><p>• Ensure compliance with organizational policies and healthcare standards.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013308558**</p><p><br></p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p>We are seeking a highly organized Medical Front Office Specialist to join our team in Indianapolis, Indiana. This contract-to-hire position is critical to maintaining efficient front desk operations in a healthcare setting. If you are passionate about providing excellent patient support and thrive in fast-paced environments, this role offers a great opportunity to make a meaningful impact within a dynamic healthcare team.</p><p><br></p><p>Hours: </p><p>Monday 8am – 5:30pm</p><p>Tuesday 8am – 5:30pm</p><p>Wednesday 9:30am – 5:00pm</p><p>Thursday 9:30 – 5:30pm</p><p>Friday 8:00 – 4:00</p><p> </p><p> </p><p>Responsibilities for the position include the following:</p><p>• Coordinate with clinical staff to ensure seamless patient flow and keep waiting patients informed of any updates.</p><p>• Accurately copy, scan, and verify patients' insurance information, ensuring all records are up-to-date and signed appropriately.</p><p>• Prepare and distribute daily patient lists, including morning updates and end-of-day reports.</p><p>• Organize new patient charts and ensure completed charts are filed correctly for upcoming visits.</p><p>• Schedule appointments, medical tests, X-ray studies, and office procedures, providing patients with clear instructions.</p><p>• Collect co-payments, process patient encounter forms, and assist patients with scheduling follow-up visits.</p><p>• Update and verify patient demographic information in the system, ensuring all changes are accurately recorded.</p><p>• Address patient calls regarding delays and notify clinical staff promptly.</p><p>• Rotate late-day shifts with front office staff to assist physicians and patients as needed.</p><p>• Provide backup support for various roles and cover other office locations when required.</p>
<p>We are seeking a professional and detail-oriented Medical Front Desk Coordinator to join our healthcare team. The ideal candidate is bilingual in Spanish or Tagalog and experienced with NexTag, a medical point-of-care (POC) system. This role is essential in providing a smooth and welcoming experience for patients while supporting the administrative functions of the clinic.</p><ul><li>Greet and check in patients in a friendly and professional manner.</li><li>Schedule and confirm patient appointments using <strong>NextTag</strong>.</li><li>Verify patient insurance coverage, eligibility, and copay amounts prior to appointments.</li><li>Collect payments and process transactions accurately through <strong>NextTag</strong>.</li><li>Maintain and update patient demographic, billing, and medical records.</li><li>Answer multi-line phones, respond to patient inquiries, and route calls appropriately.</li><li>Coordinate with medical staff to ensure smooth patient flow and scheduling.</li><li>Assist with prior authorizations, referrals, and medical record requests.</li><li>Maintain patient confidentiality and adhere to <strong>HIPAA</strong> regulations.</li></ul>
Job Summary We are seeking a highly organized and personable Medical Front Desk Coordinator to join our healthcare team. As the first point of contact for patients and visitors, you play a critical role in ensuring a seamless and detail oriented experience. The ideal candidate will possess stellar organizational skills, excellent communication abilities, and a commitment to providing exceptional patient service. <br> Key Responsibilities: Greet patients and visitors, providing a warm and welcoming atmosphere in the office or clinic. Schedule and confirm patient appointments, manage cancellations, and maintain accurate calendars for healthcare providers. Process patient intake forms, verify insurance information, and maintain electronic health records. Answer and direct calls professionally, take detailed messages, and follow up with patients as needed. Liaise between patients, healthcare providers, and medical staff to ensure smooth operations. Ensure reception and waiting areas are clean, organized, and properly stocked with informational materials. Follow HIPAA regulations and office policies to maintain confidentiality and professionalism.
<p>We are in search of a Medical Front Desk Specialist to join our team. Located in Palm Beach Gardens, Florida, this role offers employment opportunity in the healthcare industry. As a Medical Front Desk Specialist, you will serve as the initial point of contact for patients, managing their scheduling and data entry needs in a busy office setting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the primary contact for all patients, ensuring a welcoming and supportive environment.</p><p><br></p><p>• Use your skills in Microsoft Excel and data entry to maintain accurate patient records.</p><p><br></p><p>• Multitask efficiently in a bustling office environment, demonstrating exceptional organizational abilities.</p><p><br></p><p>• Manage and coordinate patient scheduling and calendar management to ensure smooth operations.</p><p><br></p><p>• Collaboratively work with two other professionals at the front desk to handle patient inquiries and concerns.</p><p><br></p><p>• Take appropriate actions in monitoring patient accounts, ensuring their needs and expectations are met.</p><p><br></p><p>• Utilize your medical background to provide efficient service and support to patients.</p>
<p><strong>Front Desk Lead – Healthcare Office</strong></p><p><strong>Hours:</strong> 8:00 AM – 5:00 PM (with a 1-hour lunch). Occasional early shift at 7:00 AM may be required for coverage.</p><p><br></p><p>Join a <strong>well-respected healthcare client in the Quad Cities</strong> as a <strong>Front Desk Lead</strong>. This position plays a vital role in maintaining accuracy and efficiency in scheduling, insurance verification, and medical billing while providing oversight and guidance to the front desk team. If you’re detail-oriented, thrive in a fast-paced clinic environment, and enjoy supporting both patients and staff, this is an excellent opportunity to grow your career.</p><p>Contact <strong>Lydia, Christin, or Erin</strong> at <strong>563-359-3995</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure scheduling accuracy and compliance with provider parameters.</li><li>Complete insurance verification and eligibility checks prior to patient appointments.</li><li>Manage appointment scheduling and rescheduling as needed.</li><li>Develop and maintain staff schedules to ensure proper front desk coverage.</li><li>Provide hands-on support to the scheduling department during high-volume periods.</li><li>Coach and support staff by addressing errors, providing feedback, and fostering accountability.</li><li>Assist with medical billing tasks, including claim submission, payment posting, and following up on outstanding balances.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><p>This is a great opportunity to step into a <strong>leadership position</strong> with a respected healthcare organization that values accuracy, teamwork, and patient care. You’ll play an integral role in improving front desk and billing processes while ensuring a seamless experience for both providers and patients.</p>
We are looking for a detail-oriented and customer-focused Medical Receptionist to join our team on a contract basis in Grand Rapids, Michigan. This role is essential in ensuring efficient patient registration and providing exceptional administrative support in a healthcare setting. The position requires professionalism, strong communication skills, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, creating a welcoming environment.<br>• Accurately gather and input patient demographic, medical, and insurance information.<br>• Verify insurance coverage and eligibility, resolving discrepancies as needed.<br>• Process payments, including copays and deductibles, and provide clear financial explanations to patients.<br>• Schedule and confirm patient appointments, optimizing the schedule for efficiency.<br>• Address patient inquiries and concerns with empathy and professionalism.<br>• Collaborate with clinical and administrative staff to ensure seamless patient care.<br>• Maintain organized records and ensure compliance with data protection regulations.<br>• Assist with general office tasks, such as filing, scanning, and data entry.<br>• Uphold front desk policies and procedures to ensure smooth operations.
We are looking for a Medical Receptionist to join our team in Taunton, Massachusetts. In this Contract-to-Permanent position, you will play a vital role in ensuring the smooth operation of our outpatient services by managing patient interactions, scheduling, and administrative tasks. This role is ideal for someone with strong organizational skills and a passion for providing excellent customer service in a healthcare setting.<br><br>Responsibilities:<br>• Verify patient insurance coverage and demographic information to ensure all records are accurate and up-to-date.<br>• Manage clinician calendars within the electronic health record system, coordinating schedules to optimize patient care.<br>• Collect copayments and other cost-sharing amounts from patients at the time of their appointments.<br>• Provide administrative support to clinicians, including assistance with Section 12 procedures and other required tasks.<br>• Facilitate patient check-ins and maintain a welcoming and organized front desk environment.
We are looking for a dedicated Front Desk Coordinator to join our healthcare team in Fountain Valley, California. This role requires a friendly and detail-oriented individual who is comfortable managing high foot traffic and thrives in a fast-paced environment. As a Contract-to-Permanent position, this opportunity offers room for growth and development within the organization.<br><br>Responsibilities:<br>• Serve as the first point of contact for patients and visitors, providing a welcoming and organized experience.<br>• Handle incoming and outgoing calls efficiently, ensuring clear communication and resolution of inquiries.<br>• Manage daily administrative tasks, including data entry, organizing files, and scheduling appointments.<br>• Coordinate patient intake processes, ensuring accurate documentation and adherence to healthcare protocols.<br>• Utilize medical terminology knowledge to assist patients and staff with necessary information.<br>• Work collaboratively with healthcare staff to ensure smooth office operations and patient satisfaction.<br>• Maintain a high level of organization in a busy office environment with heavy foot traffic.<br>• Assist with customer service needs, addressing concerns and resolving issues promptly.<br>• Use Microsoft Office applications, including Excel, Outlook, and Word, to complete administrative tasks.<br>• Support the scheduling of interviews and manage timesheets as required.
<p>We are looking for a detail-oriented and personable Medical Receptionist to join our team in Cincinnati, Ohio. In this Contract position, you will serve as the first point of contact for patients, ensuring their experience is welcoming and efficient while managing administrative tasks with precision. If you have strong organizational skills and enjoy working in a fast-paced healthcare environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors warmly, ensuring an organized and welcoming atmosphere.</p><p>• Schedule appointments and manage the calendar for multiple healthcare providers.</p><p>• Maintain and update patient medical records accurately and securely.</p><p>• Answer phone calls, address inquiries, and efficiently route messages to appropriate staff.</p><p>• Coordinate communication between patients, healthcare providers, and external parties.</p><p>• Utilize Word and other software tools to prepare documents and correspondence.</p><p>• Assist with other administrative tasks to support the smooth operation of the clinic.</p>
We are looking for a detail-oriented Medical Receptionist/Scheduler to join our team in Boardman, Ohio. In this Contract-to-Permanent position, you will play a vital role in ensuring the seamless operation of a busy medical office by managing patient interactions, scheduling appointments, and supporting administrative processes. If you excel in communication, thrive in a fast-paced environment, and have a strong commitment to confidentiality, we encourage you to apply.<br><br>Responsibilities:<br>• Answer and manage incoming calls with professionalism, directing inquiries and forwarding calls to the appropriate departments.<br>• Schedule patient appointments efficiently, verify insurance information, and provide accurate responses to questions about medical services.<br>• Maintain detailed and accurate records of patient communications and interactions within the clinic’s database systems.<br>• Perform administrative tasks such as data entry, filing, and supporting medical coding and insurance processes.<br>• Collaborate closely with healthcare providers and medical staff to ensure smooth coordination and communication for patient care.<br>• Handle patient records in compliance with confidentiality standards and healthcare regulations.<br>• Facilitate patient check-ins and ensure all necessary documentation is completed before appointments.<br>• Assist with basic front-office responsibilities, contributing to a welcoming and organized environment for patients.<br>• Provide exceptional customer service by addressing patient concerns and resolving scheduling conflicts.<br>• Stay updated on clinic procedures and policies to ensure accuracy in administrative tasks.
<p>Are you passionate about wellness, beauty, and helping people feel their best? A luxurious and fast-growing <strong>MedSpa and Wellness Center in Carlsbad</strong> is looking for an energetic <strong>Front Desk Associate</strong> to join their vibrant team. This isn’t your average front desk role — you’ll be the first warm smile that clients see when they arrive and the last friendly face they remember when they leave. You’ll play a key role in creating a calming, five-star client experience that blends hospitality and professionalism.</p><p><br></p><p><strong>✨ What You’ll Do:</strong></p><ul><li>Welcome guests warmly, ensuring every client feels valued and comfortable.</li><li>Schedule appointments, confirm bookings, and manage provider calendars.</li><li>Handle payments, gift cards, and membership transactions accurately.</li><li>Maintain a polished and organized reception area that reflects our brand’s atmosphere.</li><li>Assist with product recommendations and promote ongoing promotions or loyalty programs.</li><li>Support providers and management with administrative and customer care needs.</li><li>Ensure privacy and confidentiality in accordance with company policies.</li></ul>
<p>A highly regarded <strong>multi-provider medical office in Encinitas</strong> is searching for a compassionate and organized <strong>Front Office Scheduler</strong> to join their patient-focused team.</p><p>This position is ideal for someone who thrives in a healthcare environment and takes pride in delivering exceptional service. You’ll be responsible for coordinating appointments, assisting patients with registration, and ensuring the front office runs smoothly for both patients and staff.</p><p><u>📋 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Greet patients and visitors in a warm, professional manner.</li><li>Schedule and confirm patient appointments across multiple providers.</li><li>Verify insurance information and collect copays at check-in.</li><li>Manage provider calendars and resolve scheduling conflicts proactively.</li><li>Maintain accurate patient data in the EHR system.</li><li>Assist with referrals, authorizations, and incoming calls.</li><li>Support the clinical team with administrative needs and ensure compliance with HIPAA guidelines.</li></ul>
<p>We are looking for a dedicated Administrative Assistant to join our team on a contract and part time basis in Deerfield Beach, Florida. This role requires a flexible and detail-oriented individual to provide essential support in a busy medical office environment. If you are organized, adaptable, and thrive in a fast-paced setting, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist patients at the front desk, ensuring a welcoming and efficient environment.</p><p>• Answer and direct incoming calls while maintaining excellent communication skills.</p><p>• Perform data entry tasks, including updating patient records and managing documentation.</p><p>• Verify insurance information and handle related inquiries with accuracy and efficiency.</p><p>• Oversee patient check-in and check-out processes, ensuring smooth workflow.</p><p>• Schedule and coordinate appointments using electronic health records (EHR) and practice management systems.</p><p>• Provide coverage on an as-needed basis, demonstrating flexibility with work hours.</p><p>• Support administrative tasks to ensure the office operates seamlessly.</p><p>• Assist with training sessions to familiarize with office procedures and software.</p><p>• Utilize Microsoft Office Suite, including Excel, to complete various administrative functions.</p>
<p>Robert Half is seeking a Bilingual Medical Receptionist (English/Spanish) to support a compassionate and community-focused mental health and social work practice in Hyattsville, MD. This role is perfect for someone who enjoys helping others, thrives in a client-facing environment, and has a passion for mental health and social service work.</p><p>Key Responsibilities:</p><p>• Greet and check in clients in a warm, professional manner—ensuring a welcoming environment for all patients.</p><p>• Answer and route phone calls, schedule appointments, and manage calendars for therapists and social workers.</p><p>• Maintain and update patient information in electronic health record (EHR) systems with accuracy and confidentiality.</p><p>• Verify insurance information and process co-pays or billing inquiries.</p><p>• Support intake coordination, including distributing and collecting forms and explaining policies to new clients.</p><p>• Communicate clearly and compassionately with clients and families, both in English and Spanish.</p><p>• Coordinate with clinical and administrative staff to ensure smooth office operations.</p><p>• Assist with general office duties including filing, data entry, and correspondence.</p><p><br></p>
<p><strong>Now Hiring: Medical Billing & Front Desk Lead – Quad Cities</strong></p><p><br></p><p>Join a respected healthcare organization as the <strong>Medical Billing & Front Desk Lead</strong>! In this role, you’ll handle medical billing accuracy, insurance verification, and front desk oversight while coaching the team for success.</p><p><br></p><p><strong><u>What You’ll Do:</u></strong></p><ul><li>Manage medical billing: claims, payments, and follow-ups</li><li>Ensure accurate scheduling & insurance verification</li><li>Lead and support front desk staff</li><li>Improve workflows for billing and front desk processes</li></ul><p>Hours: Monday–Friday, 8 AM–5 PM (occasional 7 AM shift)</p><p><br></p><p><strong>Ready to make an impact? Apply today or call Lydia, Christin, or Erin at 563-359-3995!</strong></p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring a<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULE: Part-Time Weekend Overnight Shift; </strong>Every Saturday & Sunday, 11:00 PM – 7:00 AM; Perfect for those seeking a weekend-only role with overnight flexibility.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul>
<p>We are seeking a motivated and customer-focused Help Desk Technician to join a healthcare organization based in Des Moines, Iowa. This is a 100% onsite position supporting a multi-location environment and providing day-to-day technical support for staff and devices across Des Moines.</p><p><br></p><p><strong><em>Contract Opportunity | Must be U.S. Citizen or Green Card Holder | 100% Onsite in Des Moines</em></strong></p><p><br></p><p>This role is ideal for someone who thrives in a hands-on, fast-paced environment, enjoys solving problems, and is eager to grow within IT. The selected candidate will join a small, collaborative support team that values reliability, initiative, and strong communication skills.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide front-line technical assistance and support for user issues, hardware, software, and network troubleshooting.</li><li>Utilize the IT ticketing system to log, prioritize, and resolve requests in a timely and professional manner.</li><li>Install, configure, and repair desktop and laptop computers, printers, scanners, telephones, and other peripherals.</li><li>Support and maintain user accounts, access rights, and security groups within Active Directory.</li><li>Assist with onboarding new users and training staff on software and hardware use.</li><li>Communicate and coordinate with software vendors for application support, upgrades, or issue resolution.</li><li>Implement and document software updates and equipment changes.</li><li>Escalate complex issues to the appropriate technical team members when necessary.</li><li>Maintain and track IT inventory, including devices and network equipment.</li></ul>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring two<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULES AVAILABLE:</strong></p><ul><li>Part Time: Every Saturday/Sunday 7a-3:30pm </li><li>Part Time: Every Saturday/Sunday 3p-11p – </li></ul><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul><p><br></p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring 2 <strong>Full-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p> </p><p><strong>Full-Time Evening Shift:</strong> Monday – Friday, 3:30 PM – 11:30 PM; Ideal for candidates who prefer late-day hours and consistent weekday scheduling.</p><p><strong>Full Time Day Shift: </strong>Monday - Friday: 8am - 4:30 PM </p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul><p> </p><p><strong>What We’re Looking For:</strong></p><ul><li>Previous experience in healthcare, customer service, or front desk roles preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and stay organized in a busy environment</li><li>Comfortable using electronic health record (EHR) systems</li><li>Compassionate, professional, and team-oriented attitude</li><li>High school GED or Diploma</li></ul>
The Patient Access Coordinator plays a critical role in ensuring a seamless patient experience by handling front-office administrative duties and patient interactions. This position serves as the first point of contact for patients, visitors, and staff, ensuring a detail oriented and welcoming atmosphere at the clinic. The successful candidate will assist with patient registration, scheduling, and financial verification while maintaining strict compliance with HIPAA and other healthcare regulations. <br> Key Responsibilities: Front Desk Management: Greet all individuals (patients, visitors, and staff) who present at the front window and notify the appropriate personnel of any visitor arrivals. Patient Check-In: Complete patient check-ins, collect co-pays, and outstanding balances where applicable. Patient Registration: Verify and update patient information, including personal and financial details. Assign eligibility levels and register new patients as needed with accurate data entry. Consent Assistance: Assist patients with completing patient consent and other necessary forms, if required. Appointment Scheduling: Schedule medical, dental, and behavioral health (BH) patient appointments. Provide clinical summaries to medical and BH patients at the time of exit scheduling. Schedule Coordination: Work closely with the Patient Access Manager and providers to coordinate and maintain daily provider schedules. Patient Confirmation Calls: Make confirmation calls for upcoming appointments, reminding patients to bring necessary items such as co-pays and medication lists. Rescheduling Assistance: Check the bump list daily and reschedule appointments accordingly. HIPAA Compliance: Evaluate records requests for compliance with HIPAA laws and ensure information is released in accordance with applicable regulations. Phone Management: Answer incoming phone calls and relay messages or forward calls as needed. Patient Portal Enrollment: Educate, recruit, and enroll patients in the online portal system. Clerical Tasks: Sort and collate printed materials and notices for distribution purposes. Cross-Training: Cross-train to cover various front office responsibilities to ensure operational flexibility. Committee Participation: Participate in staff committees as assigned by leadership. Travel: Be willing to travel as necessary to meet operational needs across clinic locations. Meetings: Attend mandatory staff and agency meetings. Miscellaneous Duties: Perform additional assigned duties as needed to support operational success.
