We are looking for a dedicated Medical Front Desk Specialist to join our team in Beverly Hills, California. In this long-term contract position, you will play a vital role in ensuring smooth front desk operations while delivering outstanding service to patients. The role requires strong organizational skills and a commitment to maintaining a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Welcome patients warmly and courteously to create a positive first impression.<br>• Schedule, confirm, and adjust patient appointments using scheduling software while coordinating follow-ups.<br>• Communicate office policies and procedures clearly to patients to ensure understanding and compliance.<br>• Verify and process patient forms and insurance details with accuracy and confidentiality.<br>• Update patient records and manage data entry tasks to maintain compliance with medical regulations.<br>• Follow up with patients and leads via calls to schedule appointments and address inquiries.<br>• Coordinate scheduling of follow-up visits with patients and staff to optimize workflow.<br>• Provide administrative support to medical personnel and office management as required.
<p>Are you a personable, organized professional with prior healthcare experience? Join our team as a Medical Receptionist, where you’ll play a vital role in delivering excellent patient care and supporting medical staff in a dynamic clinical setting.</p><p><br></p><p><strong>Responsibilities include:</strong></p><ul><li>Greeting and checking in patients with professionalism and empathy</li><li>Answering phones, scheduling appointments, and managing calendars</li><li>Verifying insurance and processing patient paperwork</li><li>Handling confidential information and maintaining accurate medical records</li><li>Coordinating patient flow and assisting with general office duties</li></ul><p><br></p>
<p>Are you a committed and detail-oriented professional with a passion for healthcare? Robert Half's Sacramento Healthcare Practice is currently seeking a <strong>Medical Front Desk Specialist</strong> for a <strong>6-month contract</strong> with one of our reputable healthcare clients. If you thrive in a fast-paced environment and enjoy connecting with patients, this role is an excellent opportunity for you!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet and check in patients, ensuring top-tier customer service at all times.</li><li>Manage phone lines, schedule appointments, and provide accurate information regarding office policies and procedures.</li><li>Verify patient insurance and assist with processing billing and payments.</li><li>Maintain and update patient records and confidential information in electronic health record (EHR) systems.</li><li>Provide administrative and clerical support to medical staff, including filing, faxing, and data entry.</li><li>Uphold a clean and professional front desk area while adhering to all HIPAA regulations and confidentiality standards.</li></ul>
<p>We are seeking a Medical Receptionist to join our busy medical office. The Medical Receptionist is the first point of contact for patients and visitors, requiring excellent customer service skills, professionalism, and the ability to thrive in a fast-paced healthcare setting. Experience in oncology or working in a specialty medical practice is a plus.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>* Greet patients and visitors in a professional and courteous manner.</p><p>* Answer, screen, and route phone calls; schedule appointments and manage calendars.</p><p>* Verify insurance information, collect copays, and ensure all required patient documentation is complete.</p><p>* Assist with patient intake and check-out, ensuring accurate data entry in the EMR system.</p><p>* Coordinate with clinical staff to maintain smooth office operations and timely patient flow.</p><p>* Handle medical records requests, scanning, and filing.</p><p>* Provide administrative support including correspondence, faxing, and managing office supplies.</p><p>* Maintain patient confidentiality in compliance with HIPAA regulations.</p><p><br></p><p>Qualifications:</p><p><br></p><p>* Previous experience as a medical receptionist or front desk coordinator in a healthcare setting.</p><p>* Oncology or specialty practice experience preferred, but not required.</p><p>* Strong organizational skills with the ability to multitask in a busy office.</p><p>* Proficiency with EMR systems and Microsoft Office Suite.</p><p>* Excellent verbal and written communication skills.</p><p>* Compassionate, professional, and patient-focused demeanor.</p>
<p>The Medical Front Desk Coordinator is responsible for creating a welcoming and efficient front office environment for a healthcare practice or medical facility. This role serves as the first point of contact for patients and visitors, managing the reception area, appointment scheduling, patient check-in/check-out, and performing various administrative tasks to support smooth daily operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors professionally, answer phones, and respond to inquiries in a courteous manner.</li><li>Handle patient registration, and verify insurance information.</li><li>Schedule, confirm, and reschedule patient appointments using medical practice software.</li><li>Maintain organized patient records and ensure confidentiality in compliance with HIPAA regulations.</li><li>Facilitate patient check-in/check-out, distribute required forms, and assist with pre-visit paperwork.</li><li>Coordinate communication between patients, medical staff, and physicians.</li><li>Process incoming and outgoing correspondence, including faxes and emails.</li><li>Assist with data entry, billing support, and reporting as required.</li><li>Manage office supplies inventory and maintain cleanliness of the reception area.</li></ul><p><br></p>
<p>We are looking for a dedicated Medical Receptionist to join our team in Pine Bluff, Arkansas. This Contract-to-permanent position offers an excellent opportunity for an individual who thrives in a healthcare environment and excels at providing exceptional patient service. The role requires a proactive approach to administrative tasks and patient coordination, ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Verify patients' medical insurance coverage and eligibility to ensure proper billing and payment processes.</p><p>• Coordinate prior authorizations with healthcare providers and insurance companies as needed.</p><p>• Manage patient scheduling efficiently, including appointments, follow-ups, and cancellations.</p><p>• Welcome patients and visitors warmly, ensuring all inquiries are addressed with professionalism.</p><p>• Maintain accurate and organized records, including updating patient information and medical histories.</p><p>• Handle incoming calls and direct them appropriately while managing front desk operations.</p><p>• Assist in processing payments and managing billing inquiries from patients.</p><p>• Collaborate with healthcare staff to ensure seamless communication and workflow.</p><p>• Keep the reception area clean, organized, and welcoming for patients and visitors.Little Rock</p>
<p>A Healthcare Company in Glendale is looking for a skilled and compassionate Bilingual Armenian Medical Receptionist. The Bilingual Armenian Medical Receptionist role offers an opportunity to work in a dynamic healthcare environment while providing essential support to patients and staff. The ideal candidate will be bilingual in Armenian and English, ensuring effective communication and exceptional service to our diverse patient population.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with professionalism, ensuring they feel comfortable and well-informed.</p><p>• Verify insurance details, collect copayments, and ensure all necessary forms and documentation are completed accurately.</p><p>• Manage patient intake and check-out processes, including precise data entry into the healthcare system.</p><p>• Collaborate with clinical staff to facilitate efficient office operations and timely patient flow.</p><p>• Handle requests for medical records, including scanning, filing, and ensuring secure storage.</p><p>• Provide administrative assistance such as managing correspondence, faxing, and maintaining office supplies.</p><p>• Uphold patient confidentiality and adhere to healthcare regulations at all times.</p>
<p>We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. As the first point of contact for patients and visitors, you will play a pivotal role in creating a welcoming and professional atmosphere while ensuring smooth administrative operations at our medical facility. This position requires excellent communication skills, a strong ability to multitask, and a commitment to providing exceptional patient service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Patient Interaction:</strong> Welcome patients and visitors warmly, check them in for appointments, and provide information on clinic procedures or policies.</li><li><strong>Appointment Scheduling:</strong> Schedule and confirm appointments using the clinic’s scheduling software and manage an organized calendar for healthcare providers.</li><li><strong>Insurance Management:</strong> Verify insurance information, collect necessary documents, and assist patients with understanding their coverage.</li><li><strong>Administrative Support:</strong> Answer phone calls, respond to emails, and manage inquiries about medical services or patient accounts.</li><li><strong>Medical Records Management:</strong> Ensure accurate entry, updating, and maintaining of patient information in electronic health record (EHR) systems.</li><li><strong>Billing Assistance:</strong> Process payments, track invoices, and provide patients with clear billing information.</li><li><strong>Office Efficiency:</strong> Coordinate front desk activities, maintain waiting areas, and ensure office supplies are stocked and organized.</li></ol><p><br></p>
<p>Robert Half is partnering with a busy and reputable medical office that is seeking a <strong>Bilingual Medical Receptionist</strong> to join their team. This is an excellent opportunity for someone who is organized, patient-focused, and able to thrive in a fast-paced healthcare environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients, answer phones, and manage high-volume front desk operations</li><li>Schedule and confirm patient appointments</li><li>Check patients in and out and verify insurance information</li><li>Maintain accurate patient records and update EMR systems</li><li>Assist patients with questions, forms, and follow-up requests</li><li>Communicate with clinicians, medical assistants, and office management</li><li>Provide exceptional customer service in English and Spanish</li></ul><p><br></p><p><br></p>
<p>A well-established wellness and holistic health center in Encinitas is seeking a warm, highly organized, and polished <strong>Front Desk Coordinator</strong> to be the welcoming face of their practice. This position requires someone who can manage a busy front office, support providers and clients, and maintain an environment that is both professional and calming. The ideal candidate is personable, confident, and able to balance multiple administrative responsibilities with a client-first approach.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, manage check-in/check-out processes, and ensure a welcoming atmosphere</li><li>Manage a high volume of phone calls and appointment scheduling using EMR/booking platforms</li><li>Coordinate patient intake forms, insurance verifications, and follow-up communications</li><li>Maintain front office organization, including supplies, calendars, messaging, and daily logs</li><li>Process payments, reconcile transactions, and assist with billing inquiries</li><li>Support providers with documentation, room setup, and daily administrative tasks</li><li>Assist with marketing tasks such as social media posting, appointment reminders, and client outreach</li><li>Handle confidential client information with sensitivity and full compliance</li></ul>
<p>We are looking for a dedicated Medical Receptionist to join our client team in Mount Orab, Ohio. In this long-term contract position, you will play a vital role in ensuring the smooth operation of the medical front office while delivering exceptional service to patients. Your organizational skills and attention to detail will contribute to efficient patient scheduling and check-in processes.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients warmly and assist them with the check-in process to ensure a welcoming experience.</p><p>• Schedule patient appointments accurately while maintaining up-to-date records in the system.</p><p>• Handle incoming calls professionally and address inquiries or direct them to the appropriate department.</p><p>• Manage the medical front office operations, including maintaining patient files and verifying insurance information.</p><p>• Collaborate with healthcare staff to ensure seamless communication and coordination of patient care.</p><p>• Uphold confidentiality and adhere to HIPAA regulations when managing sensitive patient information.</p><p>• Provide patients with clear instructions regarding required documentation and appointment procedures.</p><p>• Monitor and maintain office supplies to support uninterrupted operations.</p><p>• Assist in resolving scheduling conflicts or patient concerns promptly and efficiently.</p>
<p>We are looking for a detail-oriented Medical Receptionist to join our team in Minneapolis, Minnesota on a part-time basis. As a Patient Care Coordinator, you will play a pivotal role in ensuring a seamless experience for patients while supporting clinic operations. This is a Contract position within the healthcare industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and check in patients for clinic and radiology appointments, ensuring a friendly and efficient experience.</p><p>• Provide clear instructions to patients regarding required forms and documentation.</p><p>• Collect and verify demographic and insurance information, entering details accurately into the NextGen system for billing purposes.</p><p>• Process patient payments, including co-pays, swiftly and accurately.</p><p>• Prepare daily charts for scheduled appointments to maintain efficient clinic operations.</p><p>• Assist patients in scheduling follow-up appointments and provide guidance on the patient portal.</p><p>• Coordinate interpreter services for patients requiring language assistance.</p><p>• Update and maintain the provider database within NextGen to ensure accurate tracking of referring providers.</p><p>• Keep the front office area tidy and organized, including restocking supplies and maintaining a welcoming environment.</p><p>• Collaborate with clinic staff to support smooth workflows and continuity of care for patients.</p>
<p>Are you a personable, organized professional with prior healthcare experience? Join our team as a Medical Receptionist, where you’ll play a vital role in delivering excellent patient care and supporting medical staff in a dynamic clinical setting.</p><p><br></p><p><strong>Responsibilities include:</strong></p><ul><li>Greeting and checking in patients with professionalism and empathy</li><li>Answering phones, scheduling appointments, and managing calendars</li><li>Verifying insurance and processing patient paperwork</li><li>Handling confidential information and maintaining accurate medical records</li><li>Coordinating patient flow and assisting with general office duties</li></ul><p><br></p>
<p>Our client is looking for a meticulous and approachable Medical Receptionist to join their team in the Cranford, New Jersey area. This role blends administrative and clinical responsibilities, offering an opportunity to work closely with patients and families while supporting the pediatric care team. The ideal candidate thrives in a collaborative environment and brings excellent organizational and interpersonal skills to the role.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and families warmly, ensuring a positive and efficient experience.</p><p>• Handle patient check-in and check-out processes, including insurance verification and collecting payments.</p><p>• Maintain and update electronic health records with accuracy and confidentiality.</p><p>• Organize and manage patient flow to optimize efficiency in the office.</p><p>• Assist the pediatric care team with various administrative tasks.</p><p>• Escort patients to examination rooms and prepare them for visits.</p><p>• Record vital signs such as height, weight, temperature, and blood pressure with precision.</p><p>• Gather essential patient information, including medical history updates and allergy confirmations.</p><p>• Ensure examination rooms are cleaned and restocked promptly between appointments.</p><p>• Follow infection control and safety protocols to maintain a secure environment.</p>
<p><strong>Job Title:</strong> Contract Medical Receptionist and Scheduler</p><p><strong>Location:</strong> Birmingham area</p><p><strong>Hours:</strong> Full Time, Monday–Friday, 7:00am–4:00pm</p><p><strong>Position Overview:</strong></p><p>We are seeking a professional and detail-oriented Contract Medical Receptionist and Scheduler to join a healthcare team in the Birmingham area. This full-time, Monday–Friday position is ideal for candidates who excel in patient-facing roles, possess strong organizational skills, and are comfortable working in a fast-paced clinical environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients, visitors, and healthcare staff courteously and professionally.</li><li>Answer multi-line phone system; respond to general inquiries, transfer calls, and take messages.</li><li>Schedule patient appointments, follow-up visits, and procedures according to provider guidelines.</li><li>Maintain accurate and up-to-date patient records in electronic health records (EHR) systems.</li><li>Verify patient information, insurance coverage, and required documentation prior to appointments.</li><li>Collect and process updates to patient demographic and insurance information as needed.</li><li>Provide reminders for appointments and assist with rescheduling as needed.</li><li>Liaise with providers, nurses, and administrative staff to coordinate schedules efficiently.</li><li>Maintain patient confidentiality in accordance with HIPAA and organizational standards.</li><li>Assist with general administrative tasks including scanning, filing, and data entry.</li><li>Support front office operations to ensure timely patient flow and positive patient experience.</li></ul><p><br></p>
<p>We are looking for an organized and personable Front Desk Coordinator to join our team at a cosmetic plastic surgery center located in Monmouth County, New Jersey. This is a Contract to permanent position with the opportunity to transition into a long-term role offering a competitive salary and full benefits. The ideal candidate will play a pivotal role in creating a welcoming environment while efficiently managing front desk operations.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for patients and visitors, ensuring a detail-oriented and friendly experience.</p><p>• Manage a multi-line phone system to answer inbound calls and direct them to the appropriate department.</p><p>• Coordinate appointment scheduling and maintain an organized calendar for the practice.</p><p>• Provide concierge-level services by assisting patients with inquiries and ensuring their needs are met.</p><p>• Handle administrative tasks such as maintaining patient records and processing necessary paperwork.</p><p>• Collaborate with team members to support daily operations and uphold the practice’s standards.</p><p>• Maintain the cleanliness and organization of the front desk area.</p><p>• Assist with patient check-in and check-out procedures, ensuring accuracy and efficiency.</p><p>• Uphold confidentiality and compliance with HIPAA regulations.</p><p>• Represent the practice with attention to detail and maintain an appropriate appearance, adhering to the office attire guidelines.</p>
<p>We are looking for a Front Desk Coordinator to join a team in Brooklyn Park, Minnesota. In this role, you will serve as the first point of contact for visitors, ensuring an attentive and welcoming experience. This is a long-term contract position where you will play a key role in supporting daily operations and assisting various city departments.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, providing a friendly and attentive first impression.</p><p>• Direct individuals to the appropriate departments or personnel based on their needs.</p><p>• Offer general information about city services, policies, and procedures.</p><p>• Handle utility bill payments, including processing both drop-box and walk-in payments.</p><p>• Manage scheduling for public conference rooms and city appointments.</p><p>• Update and maintain lobby information screens with relevant city updates.</p><p>• Assist with mailroom tasks, such as sorting mail and operating mailroom equipment.</p><p>• Address sensitive or complex inquiries by routing them to the appropriate staff members.</p><p>• Complete administrative tasks and projects for various city departments.</p>
<p>Robert Half is partnering with a respected healthcare organization in San Diego to hire a Receptionist to support front office operations. This role is ideal for someone who delivers excellent patient care, thrives in a fast-paced clinical environment, and maintains professionalism and compassion in every interaction.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients, visitors, and families with a warm and professional demeanor.</li><li>Manage front desk check-in/check-out processes, ensuring accurate and timely patient registration.</li><li>Answer a high volume of phone calls, route messages, and provide general clinic information.</li><li>Verify insurance information, collect co-pays, and assist with billing inquiries.</li><li>Schedule and confirm patient appointments using the clinic’s EMR system.</li><li>Maintain patient confidentiality and ensure compliance with HIPAA regulations.</li><li>Assist with administrative tasks including data entry, scanning, filing, and updating patient records.</li><li>Coordinate with medical assistants, nurses, and providers to support smooth clinic operations.</li><li>Help manage incoming/outgoing mail, faxes, and medical documentation.</li></ul><p><br></p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. In this role, you will oversee vital front office functions, including patient registration, surgery scheduling, and administrative coordination within an outpatient clinical environment. This is a Contract position requiring strong organizational and communication skills to ensure smooth clinic operations and exceptional patient care.<br><br>Responsibilities:<br>• Welcome patients warmly at the front desk and assist with inquiries related to appointments, payments, and schedules.<br>• Coordinate surgery scheduling and communicate effectively with providers to ensure alignment with patient needs.<br>• Utilize reference tools to provide accurate doctor-patient support and respond promptly to non-clinical concerns.<br>• Maintain clinic databases and directories, ensuring accurate and organized information management.<br>• Process internal forms and manage daily administrative tasks such as distributing faxes, filing documentation, and handling mail.<br>• Respond to non-clinical patient messages and CRM inquiries, escalating issues as necessary.<br>• Ensure compliance with organizational service standards and contribute to a positive clinic environment.<br>• Adapt communication styles to suit various patient and team situations while addressing urgent needs calmly.<br>• Facilitate patient check-in and check-out processes efficiently, ensuring a seamless experience.<br>• Collaborate with team members to manage multiple priorities and maintain clinic workflow.
We are looking for a detail-oriented Administrative Assistant to join our team in Miami Beach, Florida. In this long-term contract position, you will play a vital role in ensuring efficient front desk operations while providing exceptional support to both staff and patients. This role requires strong organizational skills and the ability to handle administrative tasks with professionalism and discretion.<br><br>Responsibilities:<br>• Welcome patients upon arrival and assist them with the check-in process.<br>• Maintain an organized and tidy reception and front desk area.<br>• Address patient inquiries regarding appointments and instructions with clarity and professionalism.<br>• Collect payments and ensure patient information is accurately updated.<br>• Manage patient files, perform basic record-keeping, and support staff with administrative tasks.<br>• Prepare charts and collaborate with the team on various office tasks.<br>• Keep track of office supplies and ensure medical inventory is well-organized.<br>• Adhere to organizational policies to safeguard patient confidentiality and privacy.
<p>We are looking for an organized and compassionate Medical Office Coordinator to join our team in La Canada Flintridge, California. The Medical Office Coordinator requires someone who is detail oriented and can balance administrative tasks with exceptional client service in a medical or therapy office setting. The ideal candidate will help create a welcoming atmosphere and ensure smooth front-office operations.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with a friendly and detail oriented demeanor, ensuring a positive first impression.</p><p>• Handle patient check-ins and check-outs, including collecting payments and issuing receipts.</p><p>• Accurately update and maintain patient demographic and insurance information in the system.</p><p>• Coordinate appointment confirmations, cancellations, and rescheduling requests promptly.</p><p>• Guide new clients through the intake process while addressing any concerns or uncertainties they may have.</p><p>• Uphold confidentiality standards and adhere to organizational policies and procedures.</p><p>• Keep the front office and waiting area clean, organized, and inviting for all visitors.</p><p>• Answer inbound calls and address inquiries or route them appropriately.</p><p>• Perform data entry tasks with precision and maintain accurate records.</p><p>• Assist with general administrative duties to support office operations.</p>
<p>We are seeking a friendly, reliable, and highly organized <strong>Receptionist</strong> to join our team in the healthcare industry. This role is essential in creating a welcoming environment for patients and visitors while supporting daily front-desk operations. Due to in-person interviews and on-site work requirements, preference will be given to candidates currently living in Hawaii.</p><p><br></p><p>If you are interested in this opportunity, <strong>please call us at 808-531-0800</strong> to learn more or apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and visitors with professionalism and warmth</li><li>Answer and direct incoming phone calls</li><li>Schedule and confirm appointments</li><li>Check patients in and out; verify insurance information</li><li>Maintain reception area cleanliness and organization</li><li>Assist with filing, data entry, and administrative tasks</li><li>Support clinic staff with additional duties as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Chattanooga, Tennessee. This direct hire, permanent position is ideal for someone with strong organizational skills and the ability to manage multiple tasks efficiently. You will play a key role in supporting office operations and ensuring smooth communication within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls professionally and direct inquiries to the appropriate department.</p><p>• Provide administrative support by managing schedules, coordinating meetings, and organizing documentation.</p><p>• Prepare expense reports with accuracy and ensure timely submission.</p><p>• Generate detailed reports and maintain records to support operational efficiency.</p><p>• Create well-designed presentations tailored to business needs.</p><p>• Assist with general office tasks, including filing, data entry, and correspondence.</p><p>• Monitor and restock office supplies as needed to maintain a functional workspace.</p><p>• Collaborate with team members to streamline administrative processes.</p><p>• Ensure confidentiality and accuracy when handling sensitive information.</p>
<p>Our company is seeking a dedicated Help Desk/Customer Service Representative to provide support to physicians and healthcare professionals regarding certification processes. This key role involves fielding questions, troubleshooting issues, and guiding users through documentation and eligibility requirements within a fast-paced healthcare environment. The ideal candidate will demonstrate strong communication skills, attention to detail, and a passion for helping others.</p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for physician certification inquiries via phone, email, and online ticketing systems.</li><li>Assist healthcare professionals with application procedures, credential tracking, status updates, and documentation submissions.</li><li>Provide timely support and resolution for incoming requests, ensuring superior customer experience and compliance with regulatory standards.</li><li>Collaborate with internal certification teams to resolve complex cases and maintain updates on policy changes.</li><li>Document all interactions and resolutions accurately in the CRM system.</li><li>Educate users about eligibility criteria, renewal timelines, and process requirements for various physician certifications.</li><li>Escalate unresolved issues to appropriate departments as needed.</li><li>Contribute to the development of FAQs, training content, and process improvement initiatives.</li></ul><p><br></p><p><br></p>
