We are looking for a detail-oriented Medical Front Desk Specialist to join our team on a contract basis in Golden Valley, Minnesota. In this role, you will be the first point of contact for patients, ensuring smooth scheduling, check-in processes, and overall front office operations. If you thrive in a fast-paced healthcare environment and have excellent organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Greet patients warmly and ensure their check-in process is efficient and accurate.<br>• Schedule and coordinate patient appointments using Epic EMR software.<br>• Confirm upcoming appointments and assist patients with rescheduling when necessary.<br>• Answer phone calls and address inquiries related to appointments and general office operations.<br>• Maintain and update patient records with attention to detail and confidentiality.<br>• Ensure front desk operations run smoothly and address any issues promptly.<br>• Communicate effectively with patients regarding their upcoming visits and medical needs.<br>• Collaborate with medical staff to optimize scheduling and ensure timely patient care.<br>• Provide assistance to patients with basic questions about medical terminology and procedures.
We are looking for a dedicated Medical Front Desk Specialist to join a dynamic healthcare team in Chattanooga, Tennessee. In this long-term contract position, you will play a crucial role in ensuring smooth office operations while delivering exceptional service to patients. If you excel in a fast-paced environment and enjoy creating a welcoming atmosphere, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Greet patients with warmth and professionalism, ensuring a positive experience from the moment they enter the office.<br>• Answer incoming calls, schedule appointments, and confirm patient visits with accuracy and attention to detail.<br>• Coordinate and update patient records using electronic medical record systems, maintaining confidentiality at all times.<br>• Address patient inquiries regarding office policies, procedures, and general information in a helpful and empathetic manner.<br>• Perform check-in and check-out duties, including verifying insurance information and collecting payments as necessary.<br>• Collaborate with the medical team to ensure seamless daily operations and timely patient flow.<br>• Handle various administrative tasks such as filing, faxing, and managing correspondence to support a well-organized office environment.<br>• Assist in resolving scheduling conflicts and managing last-minute changes efficiently.<br>• Maintain a clean and welcoming front desk area to create a positive environment for patients and staff.
We are looking for a dedicated Medical Front Desk Specialist to join our team on a contract basis in Minneapolis, Minnesota. In this role, you will be the first point of contact for patients, ensuring a seamless and welcoming experience while supporting administrative operations. Your attention to detail and ability to multitask will contribute to the efficient functioning of the medical office.<br><br>Responsibilities:<br>• Welcome and check in patients with a friendly and detail-oriented demeanor.<br>• Schedule, confirm, and modify patient appointments as needed.<br>• Verify insurance details and collect essential documentation for patient records.<br>• Handle patient registration, intake forms, and consent paperwork accurately.<br>• Process payments, including co-pays, and provide receipts to patients.<br>• Maintain strict patient confidentiality in adherence to organizational and regulatory standards.<br>• Facilitate communication between patients, healthcare providers, and clinical staff.<br>• Manage front desk tasks such as filing, scanning documents, and keeping records organized.<br>• Ensure the waiting area remains clean, inviting, and well-organized.
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p> </p><p>Robert Half's medical client in Hyannis, MA is looking to hire a Front desk/medical receptionist to their team.</p><p><br></p><p>Front Desk / Medical Receptionist – Hyannis, MA</p><p>Start Date: ASAP </p><p>Pay Rate: $20–$22/hour</p><p>Type: Long Term contract with the potential to go permanent for the right fit </p><p><br></p><p>Schedule:</p><p><br></p><p>Monday, Wednesday, Friday: 7:30 AM – 3:30 PM</p><p>Tuesday: 7:00 AM – 11:30 AM</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Greet patients and manage front desk operations</p><p>Scan and upload insurance cards and IDs</p><p>Schedule appointments and manage phone calls</p><p>Assist with patient intake and outtake processes</p><p>Collaborate with one other team member (one handles intake, the other outtake)</p>
<p>We are looking for a dedicated and bilingual Armenian Medical Receptionist to join our team in Glendale, California. This Contract-to-Permanent position is ideal for someone passionate about providing exceptional administrative support in a healthcare setting while ensuring a smooth patient experience. If you thrive in a dynamic, fast-paced environment and enjoy working directly with patients and clinical staff, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, providing assistance in both English and Armenian.</p><p>• Verify insurance details, process copayments, and ensure all required patient documentation is accurate and complete.</p><p>• Manage patient check-in and check-out processes, maintaining precise data entry in the system.</p><p>• Coordinate with clinical staff to optimize workflow and ensure timely patient service.</p><p>• Handle requests for medical records, scan documents, and maintain organized filing systems.</p><p>• Provide general administrative support, including managing correspondence, faxing, and tracking office supplies.</p><p>• Uphold patient confidentiality and adhere to healthcare compliance regulations.</p><p>• Assist in scheduling appointments and managing patient inquiries efficiently.</p><p>• Ensure the reception area is organized and welcoming to all visitors.</p><p>• Address patient concerns and escalate issues when necessary to maintain satisfaction.</p>
<p><strong>Front Desk Lead – Healthcare Office</strong></p><p><strong>Hours:</strong> 8:00 AM – 5:00 PM (with a 1-hour lunch). Occasional early shift at 7:00 AM may be required for coverage.</p><p><br></p><p>Join a <strong>well-respected healthcare client in the Quad Cities</strong> as a <strong>Front Desk Lead</strong>. This position plays a vital role in maintaining accuracy and efficiency in scheduling, insurance verification, and medical billing while providing oversight and guidance to the front desk team. If you’re detail-oriented, thrive in a fast-paced clinic environment, and enjoy supporting both patients and staff, this is an excellent opportunity to grow your career.</p><p>Contact <strong>Lydia, Christin, or Erin</strong> at <strong>563-359-3995</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure scheduling accuracy and compliance with provider parameters.</li><li>Complete insurance verification and eligibility checks prior to patient appointments.</li><li>Manage appointment scheduling and rescheduling as needed.</li><li>Develop and maintain staff schedules to ensure proper front desk coverage.</li><li>Provide hands-on support to the scheduling department during high-volume periods.</li><li>Coach and support staff by addressing errors, providing feedback, and fostering accountability.</li><li>Assist with medical billing tasks, including claim submission, payment posting, and following up on outstanding balances.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><p>This is a great opportunity to step into a <strong>leadership position</strong> with a respected healthcare organization that values accuracy, teamwork, and patient care. You’ll play an integral role in improving front desk and billing processes while ensuring a seamless experience for both providers and patients.</p>
<p>A leading healthcare organization in Honolulu, Hawaii, is seeking a professional and welcoming <strong>Receptionist</strong> to be the face of its dynamic team. This position plays a key role as the first point of contact for patients, visitors, and staff and is critical to maintaining a positive and seamless experience for all. The ideal candidate will demonstrate excellent organizational and customer service skills while ensuring compliance with healthcare regulations and office protocols. This position is <strong>fully on-site</strong> at the healthcare office in Honolulu to ensure hands-on interaction with patients and staff. Candidates must be based in <strong>Hawaii</strong> and available to attend <strong>in-person interviews. To apply, please call us at 808-531-0800. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Front Desk Duties:</strong> Greet patients and visitors with professionalism and warmth, answer incoming calls promptly, and route them to the appropriate department.</li><li><strong>Appointment Scheduling:</strong> Assist visitors and patients with scheduling, confirming, and rescheduling appointments, ensuring accuracy in the scheduling system.</li><li><strong>Patient Check-In and Check-Out:</strong> Handle patient intake, verify insurance details, collect co-pays, and ensure patient data is up to date.</li><li><strong>Administrative Support:</strong> Assist with filing, scanning, and organizing patient information and medical records, ensuring privacy and HIPAA compliance.</li><li><strong>Communication Management:</strong> Receive and distribute mail, faxes, and messages efficiently.</li><li><strong>Office Coordination:</strong> Monitor and replenish office supplies, manage vendor deliveries, and maintain the cleanliness and organization of the front office area.</li><li><strong>Customer Service:</strong> Provide accurate information about the practice’s policies, services, and procedures to patients and ensure patient concerns are addressed promptly or escalated appropriately.</li></ul><p><br></p>
We are looking for a proactive and detail-focused Medical Office Coordinator to oversee front desk operations and administrative tasks at our medical offices in Chino, California. This Contract to permanent position requires flexibility to work across multiple locations, ensuring seamless office functionality and exceptional patient experiences. If you thrive in a dynamic healthcare environment and enjoy coordinating diverse responsibilities, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee daily office operations, including scheduling, managing call-offs, and organizing staff onboarding and training.<br>• Process and manage insurance authorizations, billing inquiries, and Explanation of Benefits (EOBs).<br>• Coordinate staff schedules to optimize coverage and maintain efficient workflows.<br>• Ensure adherence to office policies and procedures, fostering a detail-focused and productive environment.<br>• Serve as a liaison between administrative and medical staff to address operational needs and improve processes.<br>• Handle receptionist duties, including answering inbound calls and managing a multi-line phone system.<br>• Provide concierge-level support to patients, ensuring their needs are met promptly and professionally.<br>• Monitor and address insurance-related issues to streamline patient billing and claims processes.<br>• Participate in recruiting efforts for new staff and assist with their onboarding and training.
We are looking for an experienced Medical Receptionist to join our healthcare team in Grand Forks, North Dakota. This is a long-term contract position offering an excellent opportunity to contribute to patient care and administrative operations in a dynamic healthcare environment. The ideal candidate will bring strong organizational skills and a commitment to providing outstanding service to patients and staff.<br><br>Responsibilities:<br>• Greet patients warmly and assist with check-in procedures, ensuring accuracy of information.<br>• Schedule patient appointments efficiently while managing changes and cancellations.<br>• Handle front-office duties, including answering phone calls and responding to inquiries.<br>• Maintain patient records and documentation with attention to confidentiality and accuracy.<br>• Utilize basic medical terminology to communicate effectively with healthcare staff.<br>• Coordinate and verify insurance information as part of the registration process.<br>• Support the team with administrative tasks, ensuring smooth daily operations.<br>• Provide excellent customer service to patients, addressing concerns and questions promptly.<br>• Collaborate with medical staff to ensure seamless patient experiences.
We are looking for a dedicated Office Assistant to join our team in Albany, New York. This long-term contract position plays a key role in supporting the smooth operations of a busy healthcare office. The ideal candidate will provide front desk, administrative, and billing support while maintaining a welcoming and organized environment for patients and staff.<br><br>Responsibilities:<br>• Greet and assist patients and visitors in a friendly and attentive manner at the front desk.<br>• Handle administrative tasks such as scheduling appointments, managing office supplies, and maintaining organized records.<br>• Support billing and collections processes, including verifying insurance information and handling copay transactions.<br>• Collaborate with team members to ensure efficient workflow and address patient inquiries effectively.<br>• Serve as a backup for billing, accounts receivable, and collections tasks as needed.<br>• Utilize office software, including Eclipse and Microsoft Office, to complete daily responsibilities.<br>• Maintain a well-organized and clean reception area to enhance the patient experience.<br>• Assist in training and cross-training team members to ensure coverage in key operational areas.<br>• Manage interruptions and multitask effectively in a fast-paced environment.<br>• Provide additional administrative support to the Office Manager and other team members as required.
<p>We are looking for an organized and friendly Medical Front Office Specialist to join our team in Noblesville, Indiana. In this role, you will play a vital part in ensuring smooth communication between patients and the clinical staff while managing administrative tasks efficiently. This position offers an excellent opportunity to contribute to the healthcare industry by supporting patient care and maintaining accurate records.</p><p><br></p><p>Hours:</p><p>Monday 7:45a - 5pm</p><p>Tuesday 8am – 5:30</p><p>Wednesday 9am – 4pm</p><p>Thursday 9am– 5pm</p><p>Friday 7:45am- 4:00pm</p><p><br></p><p>Responsibilities for the position include the following:</p><p>• Coordinate with clinical staff to ensure seamless patient flow and keep waiting patients informed of any updates.</p><p>• Accurately copy, scan, and verify patients' insurance information, ensuring all records are up-to-date and signed appropriately.</p><p>• Prepare and distribute daily patient lists, including morning updates and end-of-day reports.</p><p>• Organize new patient charts and ensure completed charts are filed correctly for upcoming visits.</p><p>• Schedule appointments, medical tests, X-ray studies, and office procedures, providing patients with clear instructions.</p><p>• Collect co-payments, process patient encounter forms, and assist patients with scheduling follow-up visits.</p><p>• Update and verify patient demographic information in the system, ensuring all changes are accurately recorded.</p><p>• Address patient calls regarding delays and notify clinical staff promptly.</p><p>• Rotate late-day shifts with front office staff to assist physicians and patients as needed.</p><p>• Provide backup support for various roles and cover other office locations when required.</p>
<p>A healthcare organization in the Harrisburg area is seeking a dedicated and organized <strong>Medical Office Assistant</strong> to provide administrative and operational support in a medical office setting. The ideal candidate will be detail-oriented, professional, and able to handle a combination of administrative tasks and patient interaction in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Greet patients and visitors with a professional and courteous demeanor.</li><li>Assist patients with scheduling appointments, check-in, and check-out procedures.</li><li>Answer and route phone calls; provide basic information to inquiries and field messages promptly.</li><li>Maintain and update patient medical records and office files accurately.</li><li>Handle data entry, prepare correspondence, and assist in maintaining electronic health records (EHR).</li><li>Process insurance verifications, co-pays, and billing inquiries.</li><li>Monitor and manage the office inventory, including ordering medical supplies as needed.</li><li>Ensure the office remains clean, organized, and welcoming for both staff and patients.</li><li>Collaborate with medical staff and other office personnel to ensure a seamless patient experience.</li></ul><p><br></p>
Medical Receptionist needed for local Medical facility. Responsibilities include answering phones, scheduling appointments, insurance verifications, prior authorizations. etc.
We are looking for a dedicated and detail-oriented Receptionist to join our team in Quincy, Massachusetts. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term placement for the right candidate. The role involves providing outstanding front desk support in a fast-paced environment.<br><br>Responsibilities:<br>• Greet and check patients in and out with professionalism and efficiency.<br>• Process credit card transactions securely and accurately.<br>• Enter and update patient information in the system, ensuring data accuracy.<br>• Operate a multi-line phone system to answer and direct inbound calls.<br>• Respond to inquiries and provide assistance to patients and visitors.<br>• Maintain a clean and organized reception area.<br>• Collaborate with team members to ensure seamless workflow and patient satisfaction.<br>• Monitor appointment schedules and assist with scheduling changes as needed.
<p><strong>Now Hiring: Medical Billing & Front Desk Lead – Quad Cities</strong></p><p><br></p><p>Join a respected healthcare organization as the <strong>Medical Billing & Front Desk Lead</strong>! In this role, you’ll handle medical billing accuracy, insurance verification, and front desk oversight while coaching the team for success.</p><p><br></p><p><strong><u>What You’ll Do:</u></strong></p><ul><li>Manage medical billing: claims, payments, and follow-ups</li><li>Ensure accurate scheduling & insurance verification</li><li>Lead and support front desk staff</li><li>Improve workflows for billing and front desk processes</li></ul><p>Hours: Monday–Friday, 8 AM–5 PM (occasional 7 AM shift)</p><p><br></p><p><strong>Ready to make an impact? Apply today or call Lydia, Christin, or Erin at 563-359-3995!</strong></p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p><p> </p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
<p>Medical Phones Room Support – Contract to Hire Opportunity!</p><p><br></p><p>Join our client in the medical industry with an organization where patients feel like family. We’re seeking a reliable, calm, and customer-focused professional to support a busy phones room team. This is a contract-to-hire opportunity with strong potential for long-term growth. Apply today or contact our team at <strong>563-359-3995</strong> to learn more! Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Hours: 7:50a to 4:45p</p><p><br></p><p><strong><u>Daily Responsibilities:</u></strong></p><p>Answering and directing high-volume inbound phone calls, documenting each interaction into eClinicalWorks (ECW)</p><p>Calls may be related to:</p><p>• Appointment scheduling and rescheduling ]</p><p>• Medical refill requests</p><p>• Questions for the provider</p><p>• Receiving test results from other facilities</p><p><br></p><p>If you're passionate about helping others and want to be part of a compassionate, patient-first environment — we’d love to connect with you!</p>
<p>Our client is seeking an efficient and personable Front Desk Coordinator to create an excellent first impression for visitors and support day-to-day office operations. As the first point of contact, you will be responsible for handling all front desk activities, managing incoming communications, and providing administrative assistance to ensure smooth workflows. The ideal candidate is customer service-oriented, organized, and demonstrates a high degree of professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome visitors and clients, ensuring a positive and professional experience at the front desk.</li><li>Answer, screen, and route phone calls or emails to the appropriate team members promptly.</li><li>Manage appointment scheduling, visitor logs, and conference room bookings.</li><li>Handle incoming and outgoing mail and oversee package deliveries.</li><li>Assist with clerical tasks, including data entry, filing, and office supply management.</li><li>Ensure the reception area and common areas remain clean, stocked, and professional in appearance.</li><li>Support office events, team meetings, and special projects as needed.</li><li>Provide general administrative support to office staff and leadership.</li></ul>
We are looking for a dedicated Medical Receptionist to join our team in Santa Cruz, California. This Contract to permanent position offers an opportunity to work closely with patients and healthcare team members in a dynamic orthopedic office environment. The ideal candidate will have strong organizational skills, an attentive demeanor, and a passion for providing excellent service to patients.<br><br>Responsibilities:<br>• Greet and check in patients upon arrival, ensuring a welcoming and attentive atmosphere.<br>• Schedule appointments and manage calendars using Google Calendar and other scheduling tools.<br>• Maintain accurate patient records and assist with clerical tasks such as filing and document preparation.<br>• Answer phone calls and address inquiries with a pleasant and helpful attitude.<br>• Coordinate with medical staff to ensure smooth daily operations and patient flow.<br>• Process patient information and verify insurance details as needed.<br>• Assist with basic administrative support to maintain an organized front office.<br>• Monitor and restock office supplies to ensure seamless operations.<br>• Ensure compliance with office policies and maintain confidentiality of patient information.
<p><strong>This is an on-sitte position.</strong></p><p>We are looking for a detail-oriented and customer-service-focused Medical Records Clerk to to support our Health Information Management (HIM) department in SeaTac, Washington. This Contract-to-Permanent position offers an excellent opportunity for individuals passionate about maintaining the accuracy and confidentiality of health information. This role is primarily responsible for processing and fulfilling requests for medical records and patient information in compliance with HIPAA and organizational policies. The ideal candidate has strong organizational skills, a commitment to confidentiality, and the ability to balance accuracy with efficiency in a fast-paced healthcare environment</p><p><br></p><p>Responsibilities:</p><p>• Process incoming requests for medical records and health information from patients, providers, attorneys, insurers, and other authorized entities.</p><p>• Verify that all authorization forms comply with legal and organizational standards before releasing medical records.</p><p>• Prepare and transmit medical records using electronic systems, fax, mail, or secure portals as required.</p><p>• Address inquiries related to medical record requests, providing updates and clarifying documentation needs.</p><p>• Maintain detailed logs of all requests, releases, and associated paperwork.</p><p>• Safeguard patient confidentiality and ensure the integrity of health records at all times.</p><p>• Work collaboratively with clinical staff, providers, and other departments to gather necessary information.</p><p>• Perform general administrative tasks such as scanning, indexing, and filing records to ensure efficient record management.</p>
<p>We are offering a contract to hire employment opportunity for a Medical Receptionist at our Non-Profit Agency. The Medical Receptionist will be at the forefront of our operations, providing essential services such as managing patient intake and handling phone communications.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls, providing information and redirecting queries as necessary</p><p>• Effectively check-in patients, ensuring all necessary information is accurately recorded</p><p>• Utilize Microsoft Word to document, update, and maintain patient information</p><p>• Proactively monitor patient accounts and initiate appropriate action when needed</p><p>• Resolve any patient inquiries in a timely and detail-oriented</p>
<p><strong><em><u>**Please do not apply unless you have prior medical experience checking patients in and out at the front desk and general knowledge regarding insurances. This is a Must-Have!**</u></em></strong></p><p><br></p><p><strong>Job Title: </strong>Patient Service Representative (Temporary-to-Hire)</p><p><strong>Location: </strong>Yardley, PA</p><p><strong>Schedule: </strong>35-40 hours per week (shifts vary between 6:30 AM – 7:00 PM)</p><p><strong>Contract Length: </strong>Minimum of 12 weeks, with potential for extension or permanent placement</p><p><br></p><p><strong>Job Summary:</strong></p><p>A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a full-time temporary-to-hire opportunity. This role is essential in ensuring smooth and professional front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li><li>Schedule patient appointments and ensure efficient calendar management</li><li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li><li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li><li>Document and update patient information accurately in internal systems</li><li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li></ul>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
