Join our team as a Medical Front Office Specialist and be the welcoming face of the practice. In this vital role, you’ll interact daily with patients, providers, and staff, ensuring smooth operations and excellent service from check-in through check-out. Hours: Monday 12:30p – 5:30pTuesday 8:00a – 5:30pWednesday 8:00a – 5:30pThursday 7:30a – 5:30pFriday 7:30 – 4:30p Responsibilities for the position include the following:<ul><li>Warmly greet all patients, assist with sign-in, manage waiting times, and provide outstanding customer service.</li><li>Communicate with clinical staff to ensure smooth patient flow and accurate updates for waiting patients.</li><li>Verify and scan insurance cards, confirm referral status, update patient records, and enter demographic information as needed.</li><li>Schedule appointments, medical tests, X-ray studies, and office procedures; manage “No Show” documentation and patient chart organization.</li><li>Handle patient check-out by collecting co-pays, updating records, and scheduling follow-up visits; thank patients and offer further assistance.</li><li>Efficiently answer and transfer phone calls, reschedule missed appointments, and notify staff of delays or patient changes.</li><li>Provide coverage for other front office positions and locations as needed; assist with miscellaneous administrative duties as assigned.</li></ul>

<ul><li>High school diploma or equivalent; associate degree or medical office certification preferred.</li><li>Previous experience in a medical office or healthcare setting is highly desired (2 years preferred).</li><li>2-3 years experience working in a business office </li><li>Familiarity with EMR/EHR systems and proficiency in Microsoft Office Suite.</li><li>Excellent communication, organization, and multitasking skills.</li><li>Strong attention to detail and a positive, professional attitude.</li></ul>

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Carmel, IN
onsite
Contract / Temporary to Hire
18.00 - 19.50 USD / Hourly
Join our team as a Medical Front Office Specialist and be the welcoming face of the practice. In this vital role, you’ll interact daily with patients, providers, and staff, ensuring smooth operations and excellent service from check-in through check-out. Hours: Monday 12:30p – 5:30pTuesday 8:00a – 5:30pWednesday 8:00a – 5:30pThursday 7:30a – 5:30pFriday 7:30 – 4:30p Responsibilities for the position include the following:<ul><li>Warmly greet all patients, assist with sign-in, manage waiting times, and provide outstanding customer service.</li><li>Communicate with clinical staff to ensure smooth patient flow and accurate updates for waiting patients.</li><li>Verify and scan insurance cards, confirm referral status, update patient records, and enter demographic information as needed.</li><li>Schedule appointments, medical tests, X-ray studies, and office procedures; manage “No Show” documentation and patient chart organization.</li><li>Handle patient check-out by collecting co-pays, updating records, and scheduling follow-up visits; thank patients and offer further assistance.</li><li>Efficiently answer and transfer phone calls, reschedule missed appointments, and notify staff of delays or patient changes.</li><li>Provide coverage for other front office positions and locations as needed; assist with miscellaneous administrative duties as assigned.</li></ul>
2025-12-30T14:58:53Z

Medical Front Office Specialist Job in Carmel, IN | Robert Half