<p>We are offering a contract employment opportunity for a On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Open to temporary and can start immediately.</p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> - High school diploma or equivalent. <br> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> - Skilled in the use of mail phone email digital reprographics and mail equipment. <br> - Familiar with general back office procedures to meet and maintain client satisfaction. <br> - Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> - Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> - Attention to detail with good organizational skills. <br> - Must be able to meet deadlines and complete all projects in a timely manner. <br> - Ability to handle sensitive and/or confidential documents and information. <br> - Able to make independent decisions that conform to business needs and policy. <br> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> - Must work well in a team environment. <br> - Must be able to interact effectively with multi-functional and diverse backgrounds. <br> - Ability to work in a fast-paced environment. <br> - Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> - Number and titles of direct reports if any: n/a <br> - Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> - Internal: This position works closely with the Office Services team <br> - External: Clients <br> <br> Job duties <br> * denotes an essential function <br> - *Utilize appropriate logs for all office services work. <br> - *Ensure that job tickets are properly filled out before beginning work. <br> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> - *Follow procedures to run jobs in proper order. <br> - *Communicate with supervisor or client on job or deadline issues. <br> - *Meet contracted deadlines for accepting completing and delivering all work. <br> - *Troubleshoot basic equipment problems. <br> - Be able to lift up to 50 lbs. on a regular basis. <br> - Prioritize workflow. <br> - Performs Quality Assurance on own and work of others. <br> - Load machines with various paper toner supplies. <br> - Answer telephone emails and place service calls when needed. <br> - Interact with clients in person over the phone or electronically. <br> - Adhere to Williams Lea policies in addition to client site policies. <br> - Use equipment and supplies in a cost-efficient manner. <br> <br> Working conditions <br> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
We are looking for an organized and friendly Front Desk Coordinator to join our team on a contract basis in Las Vegas, Nevada. This role is essential to ensuring smooth daily operations by providing excellent customer service, maintaining a welcoming environment, and supporting administrative tasks. If you have an eye for detail and enjoy working in a dynamic office environment, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare the front desk and reception area each morning, ensuring everything is set for daily operations.<br>• Welcome and assist clients, visitors, and team members with courtesy and efficiency.<br>• Keep the lobby and reception area clean, organized, and inviting at all times.<br>• Manage incoming mail distribution and handle outgoing packages, including coordinating FedEx shipments.<br>• Schedule and oversee conference room usage, ensuring spaces are clean, stocked, and ready for meetings.<br>• Monitor and replenish kitchen and coffee bar supplies twice daily while maintaining cleanliness throughout the day.<br>• Ensure copiers and office equipment are stocked with paper and other necessary supplies.<br>• Complete end-of-day tasks by tidying up common areas, conference rooms, and the front desk to prepare for the next business day.<br>• Provide general administrative support to enhance office efficiency and maintain a high standard of organization.
We are looking for a dedicated Claims Adjustor to join our team on a contract basis in Des Moines, Iowa. In this role, you will handle medical-only workers' compensation claims, ensuring accuracy and prompt processing. This position requires excellent customer service skills and attention to detail to effectively manage a low volume of daily calls and claims.<br><br>Responsibilities:<br>• Review workers' compensation claims to ensure compliance with medical and insurance standards.<br>• Process medical-only claims accurately and in a timely manner.<br>• Communicate with customers to address inquiries and provide exceptional service.<br>• Collaborate with team members to maintain organized and efficient claim workflows.<br>• Handle medical billing and insurance claim documentation with precision.<br>• Monitor and manage medical denials and appeals to resolve issues.<br>• Support hospital billing processes and ensure proper claim handling.<br>• Maintain detailed records for claims and related communications.<br>• Identify discrepancies in claim submissions and take corrective actions.<br>• Provide regular updates and reports on claim processing activities.
<p>We are looking for a General Office Clerk to join our team for a contract role in Pflugerville, Texas. This role involves supporting administrative tasks and ensuring the smooth operation of daily office functions. The ideal candidate will be detail-oriented, organized, and comfortable working in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist with organizing and maintaining files to ensure accurate record-keeping.</p><p>• Perform data entry tasks to update and manage databases efficiently.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to complete various administrative tasks.</p><p>• Schedule appointments and coordinate meeting logistics.</p><p>• Operate scanning equipment to digitize documents and manage electronic records.</p><p>• Support shipping and receiving functions, including preparing packages for delivery.</p><p>• Collaborate with team members to ensure timely completion of tasks and office projects.</p><p>• Follow instructions provided during training sessions to perform inventorying tasks effectively.</p><p>• Adapt to a fast-paced environment and maintain professionalism while working across different locations.</p>
We are looking for a detail-oriented and customer-focused Receptionist to join our team on a contract basis in Thornton, Colorado. In this role, you will be the first point of contact for visitors and employees, ensuring a positive and welcoming experience. You will also handle administrative tasks to support daily operations and maintain a seamless workflow.<br><br>Responsibilities:<br>• Greet clients, guests, and visiting employees, creating a welcoming environment for all.<br>• Maintain visitor logs, including tracking vendors, guests, and employees entering the facility.<br>• Oversee parking and vehicle records, along with managing access cards and security keys.<br>• Assist with onboarding and offboarding processes for employees as needed.<br>• Handle incoming and outgoing mail, courier services, and package deliveries efficiently.<br>• Support the execution of the annual management plan by meeting key performance indicators outlined by management.<br>• Demonstrate responsiveness and exceptional customer service skills in all interactions.<br>• Complete additional facility management tasks as assigned by the team or manager.
<p>Are you a results-driven professional with strong interpersonal skills and a knack for resolving outstanding accounts? Robert Half is seeking a Collections Specialist to assist one of our clients in recovering overdue payments while maintaining positive relationships with customers. This role plays a vital part in ensuring the financial stability of the organization. As a Collections Specialist, you will manage and resolve overdue accounts by working directly with customers and utilizing your negotiation skills to secure payments. You will focus on maintaining accuracy in customer accounts while delivering excellent customer service to achieve financial goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts to identify outstanding balances and ensure timely collection efforts.</li><li>Initiate contact with clients via phone, email, or mail to address overdue payments and resolve discrepancies.</li><li>Maintain accurate records of all collection activity and document payment arrangements </li><li>Work collaboratively with internal departments to resolve customer account discrepancies or disputes.</li><li>Negotiate payment plans and settlements within company guidelines.</li><li>Prepare aging reports and analyze trends for management review.</li><li>Ensure compliance with company policies, industry regulations, and applicable laws regarding collections.</li><li>Provide exceptional customer service, balancing firmness with professionalism to maintain positive client relationships.</li></ul><p><br></p>
Robert Half is looking for an evening Receptionists for a long-term receptionist coverage. In this role you will be responsible for customer service, greeting guests, answering phones, scanning, organizing, restocking, and taking payment. This role is Monday-Thursday 4pm-8pm, and Saturday 8am-4pm.<br><br>The pay for this position is $19/hour <br><br>*** If interested apply now ***
<p>Our client is looking for a professional, and friendly Receptionist to join their team. As the face of the company, the Receptionist will play a critical role in creating a welcoming environment for visitors, maintaining office organization, and supporting staff with administrative tasks. The ideal candidate is someone with excellent interpersonal skills, a proactive attitude, and a passion for delivering outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors with a warm and professional demeanor, ensuring they feel supported and valued.</li><li>Answer and route incoming calls in a timely and courteous manner, as well as take and relay accurate messages.</li><li>Maintain the reception area, ensuring it is clean, organized, and reflects a professional image.</li><li>Manage incoming and outgoing correspondence, including emails, mail, and packages.</li><li>Assist with administrative tasks such as data entry, filing, scheduling, and document preparation.</li><li>Coordinate courier services, order office supplies, and maintain office inventory.</li><li>Support the team in organizing meetings, booking conference rooms, and preparing meeting materials.</li><li>Handle visitor logs, badge distribution, and other security protocols.</li><li>Operate office equipment such as fax machines, printers, and copiers.</li></ul>
<p>We are looking for a skilled Collections Representative to join our team in Falls Church, Virginia. This role requires a detail-oriented individual with strong expertise in business-to-business collections and credit analysis. If you thrive in fast-paced environments and excel at maintaining customer relationships while resolving financial matters, this position is an excellent opportunity for you. This is a long term temporary position that could lead to permanent hire. You will be working onsite Monday to Friday 9 am to 5 pm.</p><p>Responsibilities:</p><p>• Initiate and manage collection calls to ensure timely payments from customers.</p><p>• Build and maintain positive relationships with clients to facilitate smooth financial transactions.</p><p>• Perform accurate account reconciliations and resolve discrepancies promptly.</p><p>• Address and resolve deduction issues to maintain financial accuracy.</p><p>• Utilize CRM system.</p><p><br></p>
<p>Our client in the biotech industry is seeking a professional and personable Receptionist to manage the front office and serve as the first point of contact for visitors, clients, and employees. The Receptionist plays a vital role in creating a welcoming atmosphere, maintaining efficient office operations, and providing outstanding customer service. Attention to detail, strong organizational skills, and adaptability are essential, particularly in the fast-paced biotech environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet all visitors, clients, and employees with a friendly and professional demeanor, ensuring a positive first impression.</li><li>Answer and route incoming calls efficiently, taking detailed messages when necessary.</li><li>Monitor the front desk email inbox and respond promptly or forward inquiries to the appropriate departments.</li><li>Maintain the reception area, ensuring it is clean, organized, and reflects the company’s professional image.</li><li>Assist with scheduling and managing conference room bookings and appointments.</li><li>Coordinate the receipt and distribution of mail, packages, and other correspondence.</li><li>Provide general administrative support, including document preparation, data entry, and file management.</li><li>Assist with the organization of meetings, catering, and events as needed.</li><li>Collaborate with team members to support cross-functional administrative tasks.</li><li>Maintain confidentiality when handling sensitive information.</li></ul><p><br></p>
We are looking for a detail-oriented individual to join our team as a Patient Registration specialist on a contract basis. This role is based in New Haven, Connecticut, and offers an opportunity to work in both psychiatry and ambulatory departments. The ideal candidate will play a critical role in providing excellent patient-facing services while ensuring accurate administrative support.<br><br>Responsibilities:<br>• Greet and assist patients during their registration process, ensuring a welcoming experience.<br>• Schedule patient appointments and coordinate with healthcare departments to maintain efficient workflows.<br>• Verify medical insurance details and ensure accurate documentation for billing purposes.<br>• Utilize Epic software for patient scheduling and record management.<br>• Provide support to both psychiatry and ambulatory departments, adapting to daily operational needs.<br>• Address patient inquiries and resolve concerns professionally and promptly.<br>• Maintain confidentiality and comply with healthcare regulations and standards.<br>• Participate in mandatory Epic training sessions to acquire necessary system knowledge.<br>• Collaborate with healthcare staff to streamline administrative processes and improve patient care.<br>• Monitor and update patient records to ensure accuracy and compliance.
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
<p>We are looking for a bilingual Legal Assistant fluent in Spanish and English to join our team in Milwaukee, Wisconsin. This is an excellent opportunity for someone passionate about the legal field and eager to contribute to the resolution of workers' compensation and personal injury cases. You will collaborate closely with an attorney, providing essential administrative and paralegal support to ensure efficient case management.</p><p><br></p><p>This role is PART-TIME opportunity starting out working 25-30 hours per week with the potential to turn into 37.5 hours. This position does not offer benefits.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with clients in both English and Spanish, offering updates and clarifications on legal matters.</p><p>• Collect, analyze, and summarize medical records and other case-related documentation.</p><p>• Prepare case files for demand letters, court proceedings, and other legal actions.</p><p>• Organize and maintain all documentation related to cases, ensuring easy access and accuracy.</p><p>• Assist the attorney with case management tasks, ensuring deadlines and client needs are met.</p><p>• Translate documents and communications between Spanish and English as needed.</p><p>• Coordinate calendar management tasks, including scheduling court dates and client meetings.</p><p>• Handle e-filing and court filings accurately and in a timely manner.</p><p>• Support civil litigation processes through detailed preparation and document management.</p><p>• Ensure smooth communication between clients and legal personnel.</p>
<p><strong>Senior Client Associate – Wealth Management</strong></p><p><br></p><p><strong>Build Relationships. Deliver Excellence. Grow with Purpose.</strong></p><p>A highly respected multi-family office is seeking a <strong>Senior Client Associate</strong> to join its San Francisco-based team. This firm serves ultra-high-net-worth individuals and families with a full suite of services, including investment management, financial planning, lending strategy, and bespoke family office solutions. The culture is collaborative, client-focused, and deeply committed to professional development and innovation.</p><p><br></p><p><strong>Why This Role Stands Out</strong></p><ul><li>Direct engagement with sophisticated families and their advisory teams</li><li>Opportunity to lead client relationships and mentor team members</li><li>Exposure to complex wealth strategies and customized planning initiatives</li><li>Flexible vacation policy, sabbatical program, and hybrid work structure</li><li>Competitive compensation and a comprehensive benefits package</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for client service across assigned relationships</li><li>Execute client requests with precision, responsiveness, and care</li><li>Collaborate with senior leadership on strategic initiatives and client experience enhancements</li><li>Guide and mentor associates and analysts on shared client accounts</li><li>Support clients with estate, tax, and philanthropic planning needs</li><li>Partner with investment teams on portfolio construction and cash deployment</li><li>Maintain strong relationships with clients’ extended professional teams (CPAs, attorneys, etc.)</li></ul><p><strong>Excited about this opportunity?</strong></p><p>Let’s connect. Send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to explore how this role could be the perfect next step in your career.</p>
<p>We are seeking an organized and personable <strong>Front Desk Coordinator</strong> to be the first point of contact for our <strong><u>bustling downtown Dallas office.</u></strong> The ideal candidate will bring professionalism, outstanding communication skills, and a proactive attitude to this dynamic role. As the face of the office, you will provide exceptional customer service while ensuring smooth operations at the front desk.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome all visitors and ensure they are directed to the appropriate person or department in a friendly and professional manner.</li><li>Answer, screen, and direct incoming phone calls efficiently.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Maintain the organization and appearance of the reception area, including arranging for maintenance and ensuring a positive first impression for guests.</li><li>Schedule and manage conference rooms, as well as coordinate meeting arrangements when necessary.</li><li>Assist with administrative tasks such as data entry, document preparation, filing, and correspondence.</li><li>Monitor office supply inventory and coordinate reorders to ensure availability.</li><li>Provide support to staff and various departments with special projects as assigned.</li><li>Ensure confidentiality of sensitive client and company information.</li></ul>
We are looking for a diligent and detail-oriented Medical Records Clerk to join our team in Pomona, California. This long-term contract position requires someone who can manage a variety of clerical and record-keeping tasks while maintaining accuracy and efficiency. The ideal candidate will have a strong ability to work independently, handle sensitive information, and provide excellent customer service.<br><br>Responsibilities:<br>• Organize, maintain, and update medical records and documentation with accuracy and compliance.<br>• Input, retrieve, and manage data within electronic medical record systems and other databases.<br>• Perform routine clerical tasks such as filing, scanning, copying, and indexing documents.<br>• Assist visitors and clients by answering questions, providing forms, and directing them to appropriate resources.<br>• Verify and ensure the accuracy of financial and demographic information in records and billing systems.<br>• Generate and proofread reports, schedules, and correspondence to ensure completeness and compliance with policies.<br>• Maintain inventory of office supplies and forms, placing orders as needed.<br>• Process incoming and outgoing mail, including scanning and distribution.<br>• Monitor and adhere to all relevant safety and confidentiality regulations.<br>• Research and compile information from files, ensuring proper organization and purging outdated materials.
<p><strong>About the Company</strong></p><p>This is a leading provider of fund administration services for private equity and venture capital firms across North America. Built by finance professionals for finance professionals, the firm is known for its deep industry expertise, people-first culture, and commitment to excellence. With a global team of over 400 accounting professionals—many with Big 4 or public accounting backgrounds—the company supports over $650 billion in assets under administration.</p><p>Whether helping launch new funds or scaling operations for established firms, the company delivers tailored solutions and cutting-edge technology to meet the evolving needs of its clients.</p><p><br></p><p><strong>The Role</strong></p><p>As <strong>Controller</strong>, you’ll oversee the accounting for management companies tied to various venture capital and private equity funds. You’ll be the go-to expert for your clients, managing 8–12 relationships and ensuring high-quality service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead accounting operations for multiple management company clients</li><li>Oversee onboarding and implement systems and processes</li><li>Supervise and mentor accounting staff</li><li>Manage accounts payable and expense reporting workflows</li><li>Review journal entries, reconciliations, and documentation</li><li>Administer payroll and ensure accurate recording</li><li>Deliver monthly/quarterly financial reports</li><li>Prepare and file 1099s; support tax compliance</li><li>Assist with budgeting and forecasting</li><li>Collaborate with clients on ad hoc requests</li><li>Reconcile intercompany transactions with fund teams</li><li>Serve as primary point of contact for client communications</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Work with top-tier venture capital and private equity clients</li><li>Gain exposure to how leading investment firms operate</li><li>Join a professional, entrepreneurial, and team-oriented culture</li><li>Full benefits: Medical, Dental, Vision, 401(K) match, generous PTO</li><li>Flexible hybrid schedule after initial onboarding period</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>Our client, a leading company in the property management industry, is seeking a professional and friendly Receptionist to join their team. As the first point of contact for clients and visitors, the Receptionist plays a critical role in creating a welcoming and professional environment while performing essential administrative tasks. The ideal candidate will be highly organized, have excellent communication skills, and thrive in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors promptly and warmly, ensuring they feel welcomed and supported.</li><li>Answer and direct incoming calls, messages, and inquiries promptly and professionally.</li><li>Maintain the reception area to ensure it is clean, organized, and reflects a professional appearance.</li><li>Assist with administrative tasks, including scheduling, filing, data entry, and distributing mail.</li><li>Coordinate meeting room bookings and prepare meeting spaces as needed.</li><li>Maintain accurate records of visitors and communicate relevant information to internal staff.</li><li>Support property management staff with document preparation and follow-ups.</li><li>Respond to tenant inquiries regarding lease agreements, property-related issues, or general questions, escalating concerns as necessary.</li><li>Monitor and order office supplies to ensure continuous operations.</li></ul><p><br></p>
<p><br></p><p>Our client is a Community Bank and Looking to bring a Sr Customer Contact Center Specialist to the team!</p><p><br></p><p>💼 About the Role:</p><p>In this multifaceted position, you'll provide world-class support to customers across various channels, from phone and chat to video banking. You'll be the go-to expert for inquiries, account maintenance, and digital banking tools, contributing to our mission to elevate customer experiences. Your ability to work independently and with precision will help us meet and exceed our objectives.</p><p><br></p><p>🛠 Key Responsibilities:</p><p>Assisting customers with digital banking tools like online and mobile banking.</p><p>Resolving inquiries and processing account transactions with care and efficiency.</p><p>Supporting in-person and virtual customer engagements.</p><p>Upholding professionalism and security measures in all interactions.</p><p>Contributing to community activities to embody our core value of SERVICE.</p><p><br></p>
<p>We are looking for an Administrative Assistant to join a non-profit organization. This is a contract position requiring on-site work, with responsibilities focused on supporting clients and ensuring efficient administrative operations. The ideal candidate will be bilingual in English and Spanish and possess excellent organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to clients by addressing inquiries and ensuring a welcoming experience.</p><p>• Assist with the client intake process, including gathering relevant information and documentation.</p><p>• Obtain and manage medical records from clients as part of case preparation.</p><p>• Help clients with completing applications for Social Security disability benefits.</p><p>• Answer inbound and outbound calls, addressing client needs and scheduling appointments.</p><p>• Maintain accurate records through data entry and document management.</p><p>• Coordinate and manage email correspondence in a timely and organized manner.</p><p>• Use Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint, for various administrative tasks.</p><p>• Ensure schedules are organized and appointments are confirmed for clients and staff.</p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p>We are looking for a skilled Receptionist to join a team on a contract basis in Malvern, Pennsylvania. This role is ideal for an organized and customer service-oriented individual who thrives in dynamic environments. As the first point of contact, you will play a pivotal role in ensuring smooth communication and operational efficiency within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Dispatch and create work orders using available resources to address client needs effectively.</p><p>• Research and gather necessary information to provide timely resolutions to inquiries.</p><p>• Identify high-priority issues and escalate them appropriately to ensure prompt attention.</p><p>• Route incoming calls to the correct departments or personnel to streamline communication.</p><p>• Conduct follow-up calls to ensure customer satisfaction and resolution of issues.</p><p>• Monitor call queue data and adjust priorities to maintain productivity.</p><p>• Provide precise and timely client work orders to ensure customer satisfaction.</p><p>• Perform accurate data entry using multiple systems and applications.</p><p>• Adhere to client-specific standards and guidelines to meet business objectives.</p><p>• Respond promptly to emergency situations and assist in resolving critical issues.</p>
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and results-driven <strong>Collections/Billing Specialist</strong> to assist our client in managing financial transactions and ensuring accurate customer billing and timely collections. The ideal candidate will possess strong communication and problem-solving skills, with a proven ability to manage accounts receivable, resolve billing discrepancies, and maintain positive relationships with clients. This role is essential for ensuring the organization's cash flow and financial stability.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Billing:</strong> Prepare, verify, and send timely and accurate invoices to clients based on agreed-upon terms.</li><li><strong>Collections:</strong> Contact clients to follow up on overdue payments, resolve payment issues, and negotiate payment plans if necessary.</li><li><strong>Accounts Reconciliation:</strong> Investigate and resolve discrepancies in billing and collections; ensure accounts are accurate and up to date.</li><li><strong>Documentation:</strong> Maintain detailed and organized records of billing, collection activities, and transactions.</li><li><strong>Customer Assistance:</strong> Provide excellent customer service by addressing billing inquiries and assisting clients with account resolution.</li><li><strong>Reporting:</strong> Generate aging reports, payment status updates, and collection summaries for management review.</li><li><strong>Compliance:</strong> Ensure billing policies and collection practices adhere to company guidelines, as well as legal and regulatory requirements.</li></ul><p><br></p>
