We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York. In this Contract-to-Permanent position, you will play a vital role in ensuring a seamless experience for customers through effective communication and problem-solving. This role is an excellent opportunity for individuals passionate about providing exceptional service within the healthcare industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer inquiries and resolving concerns with professionalism.<br>• Process orders accurately and efficiently, ensuring all details align with customer needs.<br>• Maintain detailed records in electronic medical systems, adhering to data entry protocols.<br>• Handle both inbound and outbound calls, providing support and information as required.<br>• Collaborate with team members to ensure customer satisfaction and service consistency.<br>• Utilize basic medical terminology and abbreviations to communicate effectively with clients and healthcare professionals.<br>• Manage email correspondence, ensuring timely and accurate responses to customer inquiries.<br>• Adhere to company policies and procedures while delivering quality customer interactions.<br>• Provide exceptional support for healthcare-related inquiries, demonstrating knowledge of EMR systems.
We are looking for a dedicated Patient Access Representative to join our team on a contract basis in San Luis Obispo, California. In this role, you will be responsible for ensuring a seamless registration process for outpatient services, verifying patient information, and managing financial responsibilities. This position offers the opportunity to work in a dynamic healthcare environment, supporting patients and contributing to their care journey.<br><br>Responsibilities:<br>• Coordinate outpatient services by scheduling appointments and verifying patient registration details.<br>• Collect and record patient financial responsibilities, ensuring accurate and efficient processing.<br>• Provide clerical support, including maintaining organized files and managing patient records.<br>• Enter and update status changes in the system accurately and in a timely manner.<br>• Follow established procedures to ensure compliance with organizational policies and guidelines.<br>• Assist patients with inquiries regarding medical coverage and financial obligations.<br>• Ensure all required documentation and notices are completed and processed appropriately.<br>• Handle routine assignments within defined parameters and established protocols.<br>• Support the team by maintaining an organized and patient-centered approach at all times.
Are you efficient, detail-oriented, and looking for an impactful role in healthcare? We are seeking a reliable and dedicated ER Admitting Representative to join our team during the overnight hours from 10:00 PM to 6:30 AM. This is a key front-line position that plays a crucial role in ensuring the intake process runs smoothly for patients during emergency situations. Key Responsibilities: Greet and assist patients and families upon arrival in the emergency room. Accurately collect and verify patient information, including personal, medical, and insurance details. Register patients into the system efficiently while adhering to hospital policies and procedures. Verify insurance eligibility and coverage and assist with explaining admission-related paperwork and insurance processes to patients or families. Collect payment, co-pays, and provide payment plans when applicable. Maintain confidentiality in handling sensitive patient information in compliance with HIPAA regulations. Collaborate with ER medical staff to ensure seamless communication for patient care. Address patient inquiries professionally and provide excellent customer service during high-pressure situations.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
<p>We are looking for a Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an opportunity to engage with customers and ensure their needs are efficiently met. The role focuses on providing excellent service while handling various administrative tasks within a detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Process disability payments for employees on sick leave, ensuring accurate and timely handling.</p><p>• Contact medical professionals and employers to verify an employee's return-to-work status.</p><p>• Handle intake calls to initiate paperwork related to leave requests.</p><p>• Occasionally reach out to doctors for updates and necessary documentation.</p><p>• Respond to inbound customer inquiries, providing clear and helpful information.</p><p>• Maintain accurate records through data entry and order processing.</p><p>• Communicate effectively via email to address concerns and provide solutions.</p><p>• Use Microsoft Excel for basic data management and reporting.</p><p>• Collaborate with team members to ensure smooth operations and customer satisfaction.</p><p>• Manage multiple tasks efficiently while adhering to deadlines.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>Our client is an established and robust company looking to hire a Claims Coordinator. If you are a Legal Assistant or Paralegal, this opportunity could be an excellent path to transition your skills In-House. This role is HYBRID - 3 days in office and will work with a collaborative and collegial team.</p><p><br></p><p>This role is ideal for someone with strong attention to detail who excels at managing legal documentation, investigating claims, and collaborating with insurance adjusters. If you thrive in a fast-paced environment and have a strong background in case management, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Investigate incident reports at corporate and property levels, ensuring all necessary questions are addressed.</p><p>• Serve as the primary liaison with insurance adjusters, providing accurate and timely information.</p><p>• Gather and organize insurance policy details from brokers to support claims.</p><p>• File claims on behalf of the company and ensure all required documentation is submitted.</p><p>• Compile comprehensive reports related to incidents and insurance claims.</p><p>• Maintain organized records and ensure timely follow-ups on open claims.</p><p>• Collaborate with internal teams to ensure all necessary information is collected and communicated effectively.</p><p>• Assist in small claims processes with a focus on accuracy and compliance.</p><p><br></p><p><br></p>
<p>Are you a motivated, results-driven professional with a passion for sales and business growth? Are you looking to make a big impact at an innovative startup in the tech space? If you thrive on building relationships and want to play a vital role in growing a company that provides cutting-edge Scrum and Agile training, we want to hear from you! This is a contract, 30-day opportunity with the possibility of extending. </p><p> </p><p><strong>About our Client:</strong></p><p>They are a fast-growing tech startup on a mission to help businesses transform through highly effective Scrum and Agile training programs. Our clients look to build the next generation of Agile professionals, and we’re looking for a talented Sales Inside Representative / Lead Generator to help them expand their footprint, land new clients, and drive sustainable business growth.</p><p> </p><p><strong>What You’ll Do:</strong></p><p>As a Sales Inside Representative / Lead Generator, you’ll be the driving force behind our business development efforts. Your goal: identify opportunities, connect with potential clients, and help grow the company’s reach. Key responsibilities include:</p><p> </p><ul><li><strong>Lead Generation:</strong> Proactively research target markets and identify prospects through online research, LinkedIn, and other networking channels.</li><li><strong>Outbound Prospecting:</strong> Generate and qualify leads by reaching out to decision-makers via email, phone calls, and social platforms.</li><li><strong>Relationship Building:</strong> Establish strong client connections, understanding their needs and presenting tailored solutions that align with our Scrum and Agile training offerings.</li><li><strong>Collaboration:</strong> Work closely with our leadership team to refine sales strategies and ensure alignment with business development goals.</li><li><strong>Follow-Up:</strong> Manage a pipeline of leads, follow up on inquiries, and schedule intro calls or demos for further discussions with business leaders.</li><li><strong>Data Management:</strong> Maintain detailed records of all interactions in the CRM to track and measure outreach efforts.</li></ul><p><br></p>
We are looking for a detail-oriented Insurance Authorization Coordinator to join our team in Saco, Maine. In this contract role, you will play a vital part in ensuring the accuracy and timeliness of insurance verifications while maintaining strict confidentiality with patient information. This is an onsite position requiring consistent availability during standard business hours.<br><br>Responsibilities:<br>• Conduct outbound calls to insurance companies to verify patient benefits and coverage details.<br>• Maintain and update electronic medical records with accurate and timely information.<br>• Utilize tools such as Google Chrome, Microsoft Outlook, and Adobe to efficiently manage daily tasks.<br>• Handle sensitive patient information with the utmost professionalism and confidentiality.<br>• Collaborate with healthcare providers and administrative staff to resolve authorization-related issues.<br>• Follow up on pending insurance requests to ensure timely approvals.<br>• Adhere to organizational policies and industry regulations during all interactions.<br>• Provide excellent customer service while addressing inquiries related to insurance authorizations.
<p><em>The salary range for this position is $200,000-$240,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Associate Vice President of Technical Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>The Role</strong></p><p>The Associate Vice President of Technical Accounting will report directly to the Controller and Chief Accounting Officer. This role will be responsible for providing accounting support for transactions, including being a lead representative in the due diligence process, advising on and analyzing deal structures, and partnering with key stakeholders to ensure a thorough understanding of complex transactions. A successful candidate for this role must have proven experience with technical accounting research; strong verbal and written communication skills, including ability to summarize complex issues to senior management and other stakeholders; and strong organizational skills with the ability to follow projects through to completion with an emphasis on accuracy and timeliness.</p><p><br></p><p>•Assist the company's Transactions and Portfolio Growth team in evaluating potential transactions, including acquisitions, dispositions, capital commitments, and other investments</p><p>•Advise on the structuring of transactions and consult on proposed transactions, including consolidation assessments</p><p>•Assist in accounting-related diligence materials, coordinate with external advisors, and review transaction documents</p><p>•Perform complex accounting research, most notably under U.S. GAAP and SEC regulations, and prepare or review technical accounting memos to support conclusions</p><p>•Lead purchase accounting, including review of internal and third-party valuations</p><p>•Collaborate with Corporate Accounting, Financial Reporting, Finance teams, and other stakeholders to ensure transactions are appropriately accounted for and disclosed</p><p>•Oversee the monthly Development and Asset Management Committee process</p><p>•Prepare presentations or summaries to communicate transaction impacts to stakeholders, including executive leadership</p><p>•Prepare and/or review certain disclosures in the Company’s SEC filings</p><p>•Work with the Company’s external auditors to provide support on technical accounting conclusions and valuations</p><p>•Demonstrate a commitment to the company's core values</p>
<p><em>The salary range for this position is $100,000 to $105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics</li><li>Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties</li><li>Perform representative daily activities that include:</li><li>Maintain data integrity within borrowing bases for effective administration of credit facilities;</li><li>Process waterfalls for accurate tracking and payment of principal and interest collections;</li><li>Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure;</li><li>Establish dashboards and processes to satisfy a variety of reporting needs;</li><li>Compile and monitor key portfolio ratios and metrics; and</li><li>Monitor fund liquidity and manage fund cash positions</li><li>Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis</li><li>Liquidity management and cash forecasting for the Funds</li><li>Maintain pricing models used by deal teams to analyze return and leverage projections for loan originations</li><li>Interface with all areas of the organization (underwriting, operations, originations, capital formation, debt capital markets, investor services, IT, etc.) as needed</li><li>Produce investor reporting deliverables, due diligence requests, exposure reports and other ad hoc investor reporting requirements</li><li>Produce management reporting & special projects for internal stakeholders as needed</li></ul><p><strong> </strong></p>
<p>We are looking for a skilled P& C Insurance Specialist to join our team in the Tinton Falls, New Jersey area. In this role, you will be responsible for managing and optimizing the company's insurance programs, ensuring compliance, and coordinating claims efficiently. This position plays a key role in protecting the company’s assets while maintaining strong relationships with insurance carriers, legal teams, and internal departments.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the renewal process for all insurance policies, including management, construction, workers’ compensation, and auto coverage.</p><p>• Review, process, and track insurance invoices while maintaining accurate records of premium payments.</p><p>• Provide Certificates of Insurance to lenders, homeowners, and other stakeholders as required.</p><p>• Monitor deductible expenses and contribute to the effective management of insurance-related costs.</p><p>• Maintain organized and up-to-date records of insurance documentation and correspondence.</p><p>• Collect and submit necessary documentation for insurance claims, including property, liability, and auto-related incidents.</p><p>• Collaborate with the legal department to address litigation matters related to insurance claims.</p><p>• Track the progress of claims and ensure timely follow-ups with insurance carriers and relevant internal parties.</p><p>• Verify that all insurance policies comply with regulatory requirements and contractual obligations.</p><p>• Assist in preparing data for audits and internal reporting, supporting senior leadership with insurance-related collections and reconciliations.</p>
<p><em>The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><strong>CORE COMPETENCIES:</strong></p><ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul><p><br></p>
We are looking for a dedicated Insurance Service Associate for Property and Casualty to join our team in Rochester, New York. In this long-term contract position, you will provide exceptional customer service to clients, ensuring their needs are addressed promptly and with attention to detail. Your role will involve handling client interactions, resolving complaints, and maintaining accurate documentation in alignment with company policies.<br><br>Responsibilities:<br>• Deliver outstanding customer service to clients by addressing inquiries and resolving claims in a timely and detail-oriented manner.<br>• Maintain accurate records of all client interactions, ensuring compliance with company policies and procedures.<br>• Utilize software tools, including Salesforce and Adobe Flex, to manage customer data and streamline processes.<br>• Develop a foundational understanding of Paychex products to better support client needs.<br>• Perform data entry tasks with a focus on prioritization and organizational accuracy.<br>• Handle complaints effectively, ensuring fair resolutions while maintaining positive customer relations.<br>• Collaborate with team members to provide quality service and support for property and casualty insurance clients.<br>• Scan, photocopy, and organize documents as needed to support administrative functions.<br>• Stay updated on industry best practices and internal procedures to enhance service delivery.<br>• Assist in claim administration and policy-related tasks to ensure seamless operations.
<p>We’re looking for a dedicated and motivated <strong>Case Manager</strong> to join a growing team in the <strong>Harrisburg area</strong>. If you’re passionate about helping others overcome barriers, access essential services, and achieve their goals, this is the perfect opportunity to put your skills and heart to work.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Conduct client intakes and comprehensive needs assessments</li><li>Develop and manage individualized service plans with measurable goals</li><li>Connect clients with community resources (housing, healthcare, employment, benefits, etc.)</li><li>Track progress, document outcomes, and adjust plans as needed</li><li>Advocate on behalf of clients to ensure access to vital services</li><li>Provide crisis intervention and support when needed</li><li>Collaborate with partner agencies and maintain strong community relationships</li><li>Ensure compliance with all confidentiality, documentation, and ethical standards</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Firm seeks Coverage Opinion Writing Attorney (No Litigation)</strong></p><p><br></p><p>This Attorney opening involves working closely with insurers to provide expert advice and analysis on insurance coverage matters. The ideal attorney will have a deep understanding of various insurance policies and be adept at drafting comprehensive coverage opinions.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Collaborate with insurers to provide advice on insurance coverage and interpret policies.</li><li>Analyze various types of insurance policies across an array of industries.</li><li>Draft detailed coverage opinions based on policy analysis and contract interpretation.</li><li>Maintain effective communication with clients and internal team members.</li></ul><p><br></p><p>Billable hour target: 1850/year</p><p><br></p><p>Can work 100% remote in US (PST work hours)</p><p><br></p><p><u>Perks of Firm</u>:</p><ol><li>Established for over 30 years</li><li>Multiple offices with large firm resources</li><li>Women-owned firm</li></ol><p><br></p>
<p>We are looking for a detail-oriented Personal Injury Plaintiff Case Manager to join our team in Los Angeles, California. In this role, you will oversee personal injury cases, ensuring efficient claim processing, effective communication, and timely management of client needs. The ideal candidate will have a strong background in case management and a commitment to delivering exceptional client service.</p><p><br></p><p>Responsibilities:</p><p>• Process and open health insurance claims with accuracy and attention to detail.</p><p>• Upload and organize critical documents into the company’s case management software.</p><p>• Schedule and coordinate medical appointments while maintaining an up-to-date calendar.</p><p>• Serve as the primary point of contact for clients, addressing their concerns promptly and professionally.</p><p>• Ensure proper documentation and tracking of case details to support smooth claim administration.</p><p>• Collaborate with internal teams to streamline workflows and maintain case progress.</p><p>• Utilize CRM tools to manage client interactions and maintain detailed records.</p><p>• Monitor case timelines and ensure all deadlines are met.</p><p>• Stay informed about personal injury law and regulations to provide informed support.</p><p>• Maintain confidentiality and adhere to legal compliance standards.</p>
<p>Legal Word Processor</p><p><br></p><p>Our client, a leading law firm located downtown Denver is looking for a Colorado resident remote 5 plus years Legal Word processor to support the legal practice groups with document revisions, edits, formats, and clean up. The hours for this position are Monday through Friday from 3pm to 11pm. </p><p>Responsibilities include: </p><p>Prepares, revises and formats legal documents using various software applications and according to project instructions. Proofreads revisions and formatting changes.</p><p>Converts documents from one file format to another, ensuring that converted documents are set up in firm templates, formatted properly and proofread against the originals.</p><p>Performs advanced legal document functions such as Table of Contents, Table of Authorities, bookmarking, cross-referencing, hyperlinking, and redlining.</p><p>Transcribes digital audio files to create written transcripts of recorded information.</p><p>Proofreads documents for spelling, grammar, language usage and punctuation. </p><p>Prepares documents for e-filing as needed and according to project instructions. E-files documents in federal and Colorado state court.</p><p>Reviews project-related emails, forms, and project entries in the department’s electronic project-tracking software to ensure instructions are understood. Follows up with project originator regarding any questions and with updates should circumstances change.</p><p>Diagnoses and troubleshoots problem documents and shares solutions and workarounds with colleagues.</p><p>Maintains contact and communication with fellow remote teammates regarding projects and workflow via Microsoft Teams and/or Outlook.</p><p>Performs other document-related tasks as requested.</p><p>The Legal Word Processor should have 5 plus years of legal document processing experience. Advanced legal software competencies are required, including Microsoft Word, Excel, PowerPoint, Adobe Acrobat, iManage, OmniPage Pro, Best Authority and Workshare Compare. Proficiency in e-filing in various courts at the federal level and within the state of Colorado is required and the ability to type a minimum of 60 wpm is essential. The firm offers a very competitive pay and benefits. The firm offers a 37.5 hour work week with paid overtime over 40 hours. The firm offers a robust wellness program and a generous PTO & paid holidays plan. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD& D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance. If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>
We are looking for a dedicated and detail-oriented Case Manager to join a dynamic plaintiff litigation law firm in Santa Barbara, California. This permanent position offers the opportunity to grow into a leadership role, blending case management expertise with office oversight responsibilities. If you are motivated, organized, and eager to become a key part of a thriving legal team, this role is designed for you.<br><br>Responsibilities:<br>• Assist with legal administrative tasks and learn case processes from intake to settlement.<br>• Support case managers by gaining hands-on experience with file management and workflow.<br>• Take on a manageable caseload as a Senior Case Manager, providing strategic guidance and ensuring timely case progression.<br>• Oversee staff workflows and productivity, stepping into an Office Manager role over time.<br>• Conduct twice-daily team check-ins to monitor task completion and file movement.<br>• Lead hiring, onboarding, and training initiatives for new case managers.<br>• Manage HR-related duties, including tracking time-off requests, conducting employee reviews, and maintaining payroll records.<br>• Organize and improve internal systems to enhance team efficiency and accountability.<br>• Serve as the point of contact for case strategy discussions and file reviews.
