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282 results for Medical Claims Representative jobs

Medical Claims Examiner

Greenville, SC
onsite
Permanent / Full Time
45000 - 52000 USD / Yearly
We are looking for a detail-oriented Medical Claims Examiner to join an insurance team in Greenville, South Carolina. This position is suited for someone with hands-on experience evaluating and adjudicating medical claims in a payer, third-party administrator, or self-funded benefits environment. The ideal candidate can interpret plan provisions, apply coding and pricing guidelines, and make accurate payment determinations while maintaining quality and productivity standards. Responsibilities: • Review medical, dental, vision, and flexible spending account claims from intake through final determination, ensuring each claim aligns with plan provisions and benefit rules.• Examine pending claims for irregularities such as billing inconsistencies, duplicate submissions, unbundled services, or other questionable charge patterns, and resolve issues appropriately.• Apply diagnosis, procedure, revenue, and bill-type information to support accurate claim evaluation, pricing, and adjudication.• Calculate member and plan responsibility by assessing deductibles, copayments, coinsurance, coordination of benefits, and related payment factors.• Process claims using provider contract terms, fee schedules, regulatory requirements, and internal claim handling standards.• Correct system-related claim errors manually when needed before finalizing payment outcomes.• Escalate unusual, high-risk, or complex claim situations to leadership for further review and direction.• Complete assigned exception reporting and maintain established expectations for turnaround time, accuracy, and daily production.• Work on site as required and contribute to consistent, dependable day-to-day claims operations.
2026-04-23T00:00:00Z

Medical Claims Analyst

Raleigh, NC
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a detail-oriented Medical Claims Analyst to join a team supporting Medicaid audit and claims review activities in Raleigh, North Carolina. This contract opportunity is ideal for someone who can evaluate provider billing practices, examine payment accuracy, and contribute to compliance-focused reviews with growing independence. The role offers the chance to apply analytical judgment, strengthen audit documentation, and help improve the integrity of Medicaid-related claims operations. Responsibilities: • Review provider billing records and medical claim activity to identify discrepancies, validate payments, and assess adherence to Medicaid guidelines • Carry out structured audit procedures for claims, denials, rejected claims, and billing documentation to support program integrity efforts • Interpret applicable Medicaid requirements and federal regulatory standards when analyzing audit results and determining potential issues • Develop clear working papers, summaries, and preliminary findings that accurately document testing performed and conclusions reached • Partner with internal stakeholders to clarify claim exceptions, address audit questions, and support corrective action recommendations • Analyze medical billing and Medicaid claim data to detect patterns, trends, and areas requiring additional review • Contribute to compliance examinations involving provider assessments, payment verification, and operational claim review activities
2026-04-23T00:00:00Z

Medical Claims Analyst

Charlotte, NC
onsite
Temporary / Contract
27.55 - 31.9 USD / Hourly
We are looking for a detail-oriented Medical Claims Analyst to support audit activities, payment reviews, and compliance evaluations for Medicaid-related claims in Charlotte, North Carolina. This Long-term Contract opportunity is ideal for someone who can examine claim activity carefully, interpret regulatory standards, and contribute to accurate audit outcomes. The role requires strong analytical thinking, clear documentation practices, and the ability to help resolve claim and payment issues through structured review and reporting. Responsibilities: • Review provider records and claims activity to assess billing accuracy and identify payment discrepancies. • Conduct validation testing on medical and Medicaid claims to confirm compliance with applicable policies and reimbursement guidelines. • Analyze denied, rejected, and disputed claims to determine root causes and support appropriate resolution steps. • Prepare organized audit workpapers, supporting analyses, and written summaries of findings for internal review. • Interpret Medicaid rules and relevant federal guidance when evaluating claim transactions and provider payment practices. • Assist with compliance-focused examinations related to program integrity and recommend corrective actions when issues are identified. • Collaborate with stakeholders to address audit questions, clarify documentation, and support follow-up on outstanding findings.
2026-04-23T00:00:00Z

Medical Claims Analyst

Raleigh, NC
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Medical Claims Analyst to join our team in Raleigh, North Carolina on a Contract to permanent basis. This position is ideal for a detail-oriented individual who can evaluate Medicaid-related claims activity, support audit initiatives, and help maintain compliance with healthcare payment standards. The role offers the opportunity to work independently on analytical reviews while partnering with internal teams to strengthen accuracy, documentation, and regulatory alignment. Responsibilities: • Review provider records and claims activity to assess payment accuracy and identify discrepancies requiring follow-up. • Perform audit procedures tied to Medicaid claims, billing practices, denials, and rejected claims to support program integrity efforts. • Interpret Medicaid rules and applicable federal guidance when evaluating findings and determining compliance outcomes. • Prepare organized workpapers, summaries, and preliminary reports that clearly document testing results and supporting analysis. • Investigate claim issues and collaborate with stakeholders to address exceptions, recommend corrective actions, and support resolution plans. • Analyze medical billing and reimbursement data to detect trends, payment concerns, and areas of potential financial risk. • Support compliance reviews involving provider activity, claim adjudication, and payment validation across assigned cases.
2026-04-23T00:00:00Z

Medical Insurance Claims Specialist

Vancouver, WA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Medical Insurance Claims Specialist to join a healthcare team in Vancouver, Washington. This Contract position is fully onsite and focuses on confirming insurance details before services are provided so billing can be processed accurately and efficiently. The ideal candidate brings strong attention to detail, a solid understanding of coverage verification, and the ability to communicate clearly with patients, providers, and insurance representatives. Responsibilities: • Review scheduled visits and procedures to confirm active insurance coverage, plan benefits, and patient eligibility before care is delivered. • Secure required prior authorizations and referrals by working directly with insurance carriers and provider offices. • Enter, verify, and maintain accurate insurance and benefits information within the patient management system. • Explain coverage details, expected out-of-pocket expenses, and financial obligations to patients in a clear and thorough manner. • Investigate authorization issues, correct discrepancies, and follow through on missing or denied requests to support clean claim submission. • Partner with billing and clinical teams to help ensure claims are supported by accurate insurance documentation and timely verification. • Follow established healthcare regulations and organizational standards when handling patient information and insurance records.
2026-04-24T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-04-10T00:00:00Z

Medical Customer Service Rep

San Francisco, CA
onsite
Temporary / Contract
18.05 - 18.5 USD / Hourly
We are looking for a Medical Customer Service Rep to support care coordination activities for a healthcare team serving patients, pharmacies, and nursing partners. This Long-term Contract position is based in San Francisco, California, and is ideal for someone who thrives in a high-volume environment, communicates with empathy, and can manage administrative work with accuracy and speed. The person in this role will help keep daily operations running smoothly by coordinating visits, handling service requests, and maintaining organized documentation across multiple systems. Responsibilities: • Coordinate patient and nursing visit appointments using internal healthcare technology and supporting third-party applications. • Respond to a steady flow of inbound inquiries from pharmacies, patients, and clinicians while delivering attentive and compassionate service. • Manage a high daily volume of Zendesk requests, ensuring updates are accurate, timely, and properly documented. • Confirm scheduled visits and adjust appointments as needed to support efficient care delivery. • Gather, review, and upload required records and supporting documents to maintain complete case files. • Balance competing priorities in a fast-moving setting while meeting service expectations and deadlines. • Work closely with internal teams and external partners to communicate updates, resolve issues, and improve coordination. • Build productive relationships with specialty pharmacies and nursing networks to support a reliable patient experience. • Identify opportunities to streamline workflows and share practical recommendations that enhance team operations.
2026-04-24T00:00:00Z

Medical Billing/Claims/Collections

Plymouth, NH
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support patient financial services for a healthcare organization in Plymouth, New Hampshire. This Contract position focuses on assisting patients with billing matters, maintaining accurate insurance and account information, and helping ensure smooth coordination of financial and referral-related processes. The ideal candidate is comfortable communicating with patients, handling administrative tasks, and addressing questions related to insurance coverage, balances, and payment arrangements. Responsibilities:• Confirm insurance details and accurately record billing information in the appropriate system to support timely claims processing.• Guide patients through intake documentation by reviewing forms with them and clearly explaining required paperwork.• Coordinate and submit internal service referrals to help patients access additional care as needed.• Speak with patients about account balances, billing concerns, and available options for resolving outstanding charges.• Arrange payment plans based on patient needs and collect past-due balances in a courteous and respectful manner.• Respond to questions related to insurance, billing statements, and payment expectations with clear and helpful information.
2026-04-23T00:00:00Z

Medical Billing/Claims/Collections

Tucson, AZ
onsite
Temporary to Hire
18 - 22 USD / Hourly
Our client, in the medical industry, is in need for two Medical Billing/Collections Specialist to join their team on a long-term contract! This is in central/east side of Tucson, with training in the northern side of Tucson. The role will be for at least 6 months, and could go temp-to-hire for the right fit! Key Responsibilities:• Processing medical billing and claims efficiently and accurately.• Handling patient collections, explaining the billing process to patients when necessary.• Collaborating with commercial insurance, Medicare, and AHCCS for billing purposes.• Managing a high volume of work and maintaining accurate customer credit records.• Utilizing Accounting Software Systems, such as EHR SYSTEM for various tasks.• Managing Accounts Receivable (AR) and executing appeals and authorizations as necessary.• Overseeing benefit and billing functions.• Ensuring proper follow-up on patient collections.• Utilizing skills in Cerner Technologies, Dynamic Data Exchange (DDE), and EHR SYSTEM to efficiently execute tasks.
2026-04-23T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-04-14T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary / Contract
22.12 - 29.81 USD / Hourly
A Hospital in Van Nuys is in the need of an experienced Patient Account Representative to join our team in Van Nuys, California. In this role, the Patient Account Representative will utilize your expertise in hospital billing and collections to ensure seamless revenue cycle operations. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs. Responsibilities:• Manage hospital billing and collections processes, ensuring accuracy and compliance with regulations.• Handle Medicare managed care, commercial insurance, and medical managed care accounts.• Investigate and resolve medical billing denials and appeals to recover outstanding payments.• Process claims for hospital inpatient and outpatient services with a focus on maximizing reimbursement.• Collaborate with insurance carriers, patients, and internal teams to address billing inquiries and disputes.• Monitor accounts receivable to identify and prioritize collections efforts.• Utilize knowledge of HMO and PPO plans to navigate complex insurance requirements.• Support training initiatives for entry level team members in Collector I positions.• Maintain detailed records of collections activities and prepare reports for management.• Ensure adherence to hospital revenue cycle policies and procedures.
2026-04-25T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Patient Account Representative to join a healthcare team in California. The Patient Account Representative is great position for a medical biller looking to work for a hospital. The Patient Account Representative will be tasked with medical billing and collections and manage accounts across a range of payer types. The Patient Account Representative role focuses on resolving outstanding balances, addressing denials and appeals, and supporting timely reimbursement for both inpatient and outpatient services. Responsibilities:• Pursue outstanding hospital accounts by following up with insurance carriers and other payers to secure accurate and timely payment.• Investigate claim denials, underpayments, and delayed reimbursements, then take appropriate action to move accounts toward resolution.• Prepare and submit appeals with supporting documentation to challenge payer decisions and recover eligible revenue.• Work across multiple coverage categories, including Medicare managed care, commercial plans, and managed care products, to address billing and collection issues.• Review inpatient and outpatient account activity to identify discrepancies, correct billing issues, and escalate complex cases when needed.• Maintain detailed records of collection efforts, account updates, and payer communications in accordance with departmental standards.• Collaborate with internal billing and revenue cycle teams to resolve account barriers and improve reimbursement outcomes.
2026-04-25T00:00:00Z

Patient Account Representative

Indianapolis, IN
onsite
Temporary to Hire
22 - 24 USD / Hourly
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process. Hours: Choice of Monday-Friday 8am – 5pm OR 4 10-hour shifts within Monday-Friday Responsibilities for the position include the following:<ul><li>Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation</li><li>Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options</li><li>Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines</li><li>Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections</li><li>Maintain confidentiality and adhere to HIPAA standards in all activities</li><li>Document all patient account activity in internal systems accurately</li><li>Provide a positive, empathetic experience for patients and colleagues</li></ul>
2026-04-23T00:00:00Z

Patient Account Rep

Van Nuys, CA
onsite
Temporary to Hire
22.8 - 30.01 USD / Hourly
A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry. Responsibilities:• Handle hospital billing and collections processes, including inpatient and outpatient claims.• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.• Ensure timely and accurate processing of payments within hospital revenue cycles.• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.• Provide training and support to entry-level collectors as needed.• Conduct thorough account reviews to identify outstanding balances and address payment issues.• Maintain compliance with healthcare regulations and billing guidelines.• Communicate with patients and providers to clarify billing concerns and payment plans.• Prepare detailed reports on collection activities and outcomes for management review.
2026-04-23T00:00:00Z

Medical Biller/Collections Specialist

Mount Laurel, NJ
onsite
Temporary / Contract
24 - 27.5 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis. This position is located in Mt Laurel Township, New Jersey, and offers an opportunity to contribute your expertise in medical billing and collections while ensuring compliance with Medicare and Medicaid regulations. If you have a strong background in billing and appeals, we encourage you to apply. Responsibilities:• Accurately process medical billing for Medicare and Medicaid claims, ensuring compliance with regulatory standards.• Handle accounts receivable tasks, including tracking and resolving outstanding balances.• Investigate and manage medical denials, implementing solutions to ensure proper claim resolution.• Prepare and submit medical appeals to recover denied or underpaid claims.• Conduct hospital billing operations, maintaining accuracy and consistency in documentation.• Communicate with insurance providers to address claim discrepancies and secure timely reimbursements.• Maintain detailed records of billing and collection activities for auditing purposes.• Collaborate with healthcare providers and administrative teams to streamline billing processes.• Identify opportunities to improve efficiency within the billing and collections workflow.• Provide regular updates on accounts and collections to management.
2026-04-24T00:00:00Z

Medical Biller/Collections Specialist

Mount Laurel, NJ
onsite
Temporary / Contract
24 - 27.5 USD / Hourly
We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis in Mt. Laurel Township, New Jersey. In this role, you will play a key part in managing billing and accounts receivable tasks for Medicare and Medicaid while ensuring accuracy and compliance with healthcare regulations. This position offers an excellent opportunity to contribute to the financial health of a respected organization. Responsibilities:• Process and submit claims for Medicare and Medicaid reimbursement, ensuring accuracy and adherence to regulatory requirements.• Monitor accounts receivable and follow up on outstanding claims to ensure timely payment.• Investigate and resolve medical billing denials and appeal claims when necessary.• Collaborate with healthcare providers and insurance companies to address discrepancies or issues in billing.• Maintain accurate and up-to-date records of billing activities and payment statuses.• Handle hospital billing tasks, including verifying patient information and coding procedures correctly.• Provide support for resolving patient billing inquiries and concerns with strong attention to detail.• Stay informed about changes in healthcare billing regulations and industry standards.• Assist in identifying process improvements to enhance billing efficiency and reduce errors.
2026-04-10T00:00:00Z

Medical Biller/Collections Specialist

Coeur d'Alene, ID
onsite
Temporary / Contract
28 - 33 USD / Hourly
We are looking for a detail-oriented Medical Biller/Collections Specialist to join our team in Coeur d'Alene, Idaho. This long-term contract position requires expertise in Medicare Part B billing, claims processing, and accounts receivable management. The ideal candidate will play a key role in ensuring timely and accurate medical billing and collections. The ideal candidate will have medicare billing, AR, and collections experience working past due commercial accounts. This is an immediate, long-term contract position beginning immediately. Responsibilities:• Process and submit claims using Form 1500 with precision and in compliance with Medicare Part B regulations.• Manage accounts receivable, including follow-ups on outstanding balances to reduce aging AR.• Investigate and resolve claim denials and discrepancies to ensure payment accuracy.• Communicate effectively with insurance providers, patients, and healthcare professionals to address billing inquiries.• Maintain accurate patient and billing records in compliance with industry standards and regulations.• Monitor and report on accounts receivable trends and provide recommendations for process improvements.• Stay updated on changes in Medicare billing guidelines and healthcare regulations.• Collaborate with the team to streamline billing processes and improve overall efficiency.
2026-04-25T00:00:00Z

Medical Biller/Collections Specialist

Corona, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
2026-04-15T00:00:00Z

Insurance Billing Specialist

Mundelein, IL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? Responsibilities:<ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul>
2026-04-17T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-24T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-04-24T00:00:00Z

Patient Service Representative

Auburn, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Tacoma, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to join our team in Greenville, South Carolina. This is a contract-to-permanent position offering an excellent opportunity to make a meaningful impact in the healthcare industry. The ideal candidate will provide exceptional support to patients and visitors, ensuring a seamless experience from check-in to check-out. Responsibilities: • Greet patients and visitors warmly, offering attentive and detail-oriented assistance during their visit. • Schedule, reschedule, and confirm appointments while maintaining an organized calendar. • Register patients and update their demographic and insurance details in the electronic health records system. • Verify insurance coverage and secure necessary authorizations as required. • Collect payments, including co-pays, deductibles, and outstanding balances, ensuring accurate financial transactions. • Maintain accurate and up-to-date patient records in compliance with organizational standards. • Coordinate with clinical staff to ensure smooth communication regarding appointments and documentation. • Manage the check-in and check-out process efficiently to optimize patient flow. • Respond to patient inquiries and provide solutions or escalate issues as needed. • Follow established protocols to deliver high-quality patient services.
2026-04-24T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are currently hiring for a Bilingual Spanish Patient Service Representative (PSR) to join a busy healthcare office. This is a great opportunity for someone with strong customer service and administrative experience looking to grow within the medical field. Key Responsibilities:<ul><li>Greet and check in patients in a friendly and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Answer incoming calls and respond to patient inquiries</li><li>Verify insurance coverage and collect copays/payments</li><li>Maintain accurate patient records and update information in the system</li><li>Assist with patient intake forms and documentation</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Handle general administrative tasks including filing, scanning, and data entry </li></ul>
2026-04-03T00:00:00Z