<p>We are seeking a detail-oriented <strong>Insurance Verification Specialist</strong> with <strong>Medi-Cal experience</strong> to join our team. This role is critical to ensuring that patient insurance information is accurately verified and updated to maintain a seamless billing process and exceptional patient care. The ideal candidate has hands-on experience with Medi-Cal programs, strong communication skills, and a commitment to excellence in administering insurance verifications.</p><p><strong>Key Responsibilities</strong></p><ul><li>Verify insurance eligibility, benefits, and coverage for Medi-Cal and other insurance providers.</li><li>Obtain and validate pre-authorization and referral requirements for medical services.</li><li>Accurately input patient insurance information into the system and update records as needed.</li><li>Communicate with patients, insurance companies, and healthcare providers to clarify coverage details.</li><li>Resolve insurance-related issues and discrepancies efficiently and proactively.</li><li>Ensure compliance with Medi-Cal guidelines, policies, and procedures.</li><li>Collaborate with billing teams to ensure timely claims submission and support revenue cycle processes.</li></ul><p><br></p>
Are you a compassionate detail oriented with strong financial and customer service skills looking to make a meaningful impact in patients’ lives? Our client in Holyoke, MA is seeking an experienced Patient Financial Counselor to help patients navigate the financial aspects of their healthcare journey. This is a dynamic role where your attention to detail and ability to communicate clearly will be invaluable in supporting individuals through financial processes and ensuring everyone gets the care they need. Responsibilities: Provide financial counseling to patients, including clear explanations of payment responsibilities, cost estimates, and insurance coverage. Assist patients in discussing and setting up payment plans or financial arrangements that meet their needs. Verify patient insurance eligibility and benefits, and coordinate prior authorizations when required. Collaborate with healthcare providers, insurance companies, and billing staff to resolve account discrepancies or payment issues. Educate patients on potential financial assistance programs and help them complete necessary applications. Respond to inquiries regarding charges, balances, and general financial concerns in a detail oriented and empathetic manner. Maintain accurate and timely records of counseling interactions and account adjustments. Ensure compliance with industry regulations and organizational policies related to patient financial counseling.
<p>Are you detail-oriented with a knack for staying organized in a fast-paced environment? A healthcare organization is seeking a Medical Coder to join its growing team. This role is ideal for someone who thrives in a collaborative and data-driven environment and is ready to contribute to meaningful results in medical billing and coding.</p><p> </p><p>Key Responsibilities:</p><p> </p><ul><li>Analyze medical documentation to accurately assign codes for diagnostics, procedures, and services using recognized systems and standards.</li><li>Ensure coding compliance with regulatory, organizational, and payer requirements.</li><li>Review insurance claims and address coding-related inquiries or discrepancies.</li><li>Collaborate with medical billers, collection specialists, and administrative staff as needed.</li><li>Maintain up-to-date knowledge of coding procedures, certifications, and industry changes.</li></ul><p><br></p>
<p><strong>Front Desk Lead – Healthcare Office</strong></p><p><strong>Hours:</strong> 8:00 AM – 5:00 PM (with a 1-hour lunch). Occasional early shift at 7:00 AM may be required for coverage.</p><p><br></p><p>Join a <strong>well-respected healthcare client in the Quad Cities</strong> as a <strong>Front Desk Lead</strong>. This position plays a vital role in maintaining accuracy and efficiency in scheduling, insurance verification, and medical billing while providing oversight and guidance to the front desk team. If you’re detail-oriented, thrive in a fast-paced clinic environment, and enjoy supporting both patients and staff, this is an excellent opportunity to grow your career.</p><p>Contact <strong>Lydia, Christin, or Erin</strong> at <strong>563-359-3995</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure scheduling accuracy and compliance with provider parameters.</li><li>Complete insurance verification and eligibility checks prior to patient appointments.</li><li>Manage appointment scheduling and rescheduling as needed.</li><li>Develop and maintain staff schedules to ensure proper front desk coverage.</li><li>Provide hands-on support to the scheduling department during high-volume periods.</li><li>Coach and support staff by addressing errors, providing feedback, and fostering accountability.</li><li>Assist with medical billing tasks, including claim submission, payment posting, and following up on outstanding balances.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><p>This is a great opportunity to step into a <strong>leadership position</strong> with a respected healthcare organization that values accuracy, teamwork, and patient care. You’ll play an integral role in improving front desk and billing processes while ensuring a seamless experience for both providers and patients.</p>
<p>A well-established healthcare practice in Escondido is seeking a Business Office Assistant to support front and back-office operations. This role is ideal for someone who’s detail-oriented, compassionate, and bilingual in Spanish—ready to make a difference in patients’ lives while keeping the business side running smoothly.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Assist with patient intake, billing, and insurance verification.</li><li>Maintain accurate records and support scheduling and follow-ups.</li><li>Handle phone calls, emails, and front desk inquiries.</li><li>Support medical staff with administrative tasks and documentation.</li><li>Translate and communicate with Spanish-speaking patients as needed.</li></ul>
<p>We are seeking an <strong>Accounts Receivable Clerk</strong> with immediate availability for a <strong>temporary-to-hire position</strong> in the healthcare industry. This role is ideal for someone who is detail-oriented, organized, and committed to ensuring efficient revenue cycle management. The opportunity allows growth in a dynamic work environment while making a meaningful contribution by managing the financial operation integral to patient care services.</p><p><strong>** For immediate consideration, apply and reach out to Julian Sanchez on LinkedIn **</strong></p><p><strong>Responsibilities:</strong></p><ul><li>Handle accounts receivable operations, including billing, collections, and payment applications.</li><li>Accurately process claims related to insurance reimbursements and patient billing.</li><li>Review and resolve discrepancies in payments, account statuses, and documentation.</li><li>Maintain compliance with healthcare industry regulations, processes, and patient confidentiality requirements.</li><li>Utilize healthcare-specific software (e.g., Epic, Cerner, or Meditech) for managing accounts and reporting.</li><li>Collaborate with cross-functional teams to resolve payment issues and streamline workflows.</li><li>Prepare regular aging reports, reconcile accounts, and provide management with timely updates.</li><li>Actively support the revenue cycle team to uphold the accuracy and integrity of financial data.</li><li>Communicate professionally with patients, insurance providers, and internal teams to ensure efficient collection processes.</li></ul>
<p>Are you a detail-oriented professional with excellent communication skills and a knack for problem-solving? Robert Half is seeking a dedicated Collections Specialist to join our dynamic healthcare client’s team. As a Collections Specialist, you will play a critical role in ensuring accounts receivable are accurate and properly managed, while maintaining positive relationships with customers and clients. This is an exciting opportunity for someone who thrives in fast-paced environments and enjoys delivering top-notch service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Follow up on overdue accounts and assist in resolving billing discrepancies in a timely and professional manner.</li><li>Utilize both inbound and outbound communication to collect outstanding balances while embodying empathy and professionalism.</li><li>Investigate and address payment disputes, misapplied payments, or other billing-related concerns to identify a resolution.</li><li>Maintain thorough records of all collection efforts and communications, updating the system with accurate and timely notes.</li><li>Partner with internal departments, such as billing or customer service, to ensure customer experience and account accuracy are priorities.</li><li>Assist with achieving financial targets by effectively reducing aged receivables in accordance with department policies.</li></ul><p><br></p>
<p>We are seeking a <strong>Patient Account Representative</strong> to join a fast-paced and collaborative Patient Financial Services (PFS) team. The <strong>Patient Account Representative</strong> is responsible for accurate and timely billing, collections, payment processing, and account resolution for patient accounts. The <strong>Patient Account Representative </strong>will work under close supervision to perform routine and repetitive duties, but must be detail-oriented and proactive in handling account discrepancies and payer communications.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Follow up on unpaid accounts through payer websites or phone communication.</li><li>Investigate and resolve underpayments; file appeals when necessary.</li><li>Review and resolve claim denials and rejections.</li><li>Process bad debt transfers, adjustments, and contractual write-offs.</li><li>Review worklists in EPIC and resolve claim edits.</li><li>Rebill claims based on denial follow-ups.</li><li>Post payments and adjustments; manage undistributed payment worklists.</li><li>Process refunds and payment transfers between billing systems.</li><li>Enter charges and resolve charge issues; perform charge corrections.</li><li>Maintain professional communication with internal teams, payers, physicians, and patients.</li><li>Meet weekly productivity goals set by team leadership.</li><li>Support charity application processing and patient advocacy functions.</li><li>Handle incoming mail and assist with backlog organization.</li><li>Perform account lookups and EPIC navigation.</li><li>Review correspondence and determine appropriate next steps.</li></ul>
<p>Robert Half is recruiting a Litigation Paralegal for the East Bay office of a leading national trial law firm. The Litigation Paralegal is responsible for managing the firm's casework. This is a wonderful opportunity to work in a FRIENDLY office with a VERY COLLEGIAL TEAM and have great hands-on litigation and substantive discovery experience.</p><p><br></p><p>The following are the responsibilities for the position:</p><p>• Open and maintain case files containing medical records, case activity, list of court dates, settlement information, etc.;</p><p>• Summarize and upload medical records, radiology films, medical billing, pathology results into database;</p><p>• Handle requests for medical, employment, military, Social Security, autopsy, and other records and prepare draft of objections to release;</p><p>• Draft responses to interrogatories, discovery requests, and meet and confer letters;</p><p>• Obtain authorizations from plaintiffs and provide records to opposing counsel and medical experts;</p><p>• Contact physicians and hospitals to get and draft declarations for deposition and trial preference motions for terminally ill plaintiffs;</p><p>• Prepare depo notices, book court reporters/videographers, draft and serve subpoenas for witnesses and documents;</p><p>• Enter court appearances and discovery / motion due dates into Master Calendar and apprise attorneys of upcoming deadlines;</p><p>• Draft pleadings including ex parte applications, noticed motions (e.g., preference, consolidate), offers to compromise, case management conference (CMC) statements, etc.;</p><p>• Prepare correspondence with clients, referring counsel, opposing counsel for supervising attorneys’ signature;</p><p>• Phone clients and treaters to update status reports;</p><p>• Significant trial preparation (and even war room coordination and trial attendance for senior paralegal) work for busy trial calendar.</p><p><br></p><p>The following are the qualifications for the role:</p><p>• 2+ years of experience as a paralegal working with plaintiffs and their families and reviewing medical and personnel records in a tort/personal injury practice (need for sensitivity and compassion!);</p><p>• High attention to detail, very organized (understand the flow of civil litigation and the motion calendar and the due dates), sound decision making and creative problem solving abilities;</p><p>• Excellent communication skills, team player but can also work independently, able to work fast under pressure to meet multiple deadlines, and manage numerous tasks for heavy caseload; and</p><p>• IT literate, experience with preparing tables of contents and tables of authorities (TOCs/TOAs), proficiency with Microsoft Word (good formatting skills needed) and litigation support software; and</p><p>• Trial preparation experience is a plus.</p><p><br></p><p>This is a direct-hire opportunity. Our well-regarded law firm client pays a base salary of $75,000 - 95,000+/yr, DOE, and great benefits (e.g., 100% of medical insurance premium covered for employee and family and 401(k) Plan with Firm match)! For confidential consideration, please email your resume to Jon Lucchese, Vice President for Permanent Placement Services Practice, at jon.lucchese‹at›roberthalf‹dot›com. Thank you!</p>
<p>We are looking for a detail-oriented PART TIME Medical Administrator to join our team in Greenville, South Carolina. In this Contract-to-Permanent position, you will play a vital role in ensuring the accurate processing of medical claims while adhering to industry regulations and organizational policies. This opportunity is ideal for professionals with strong analytical skills and experience in claims administration.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of pended claims to identify and rectify billing errors, duplicate claims, and unbundling issues.</p><p>• Manually correct system-generated errors with high precision prior to final adjudication.</p><p>• Process medical claims in compliance with provider contracts, pricing agreements, and regulatory standards.</p><p>• Address and resolve complex claims issues, escalating advanced cases to management when required.</p><p>• Utilize electronic health record (EHR) systems and other software tools to support claims processing and administration.</p><p>• Collaborate with team members to ensure consistent application of organizational policies and procedures.</p><p>• Communicate effectively with providers and stakeholders to clarify claim-related discrepancies.</p><p>• Maintain accurate documentation and reporting for all claims activities.</p><p>• Stay updated on industry trends and regulatory changes to ensure compliance.</p><p>• Support continuous improvement initiatives to enhance claims processing efficiency.</p>
We are offering an exciting opportunity for a Billing Manager/Office Manager in Wilmington, Delaware. This role is crucial to our operations in the healthcare industry. The selected candidate will be instrumental in managing our dental office's front desk and billing processes. <br><br>Key responsibilities: <br><br>• Accurately process patient claims and predeterminations to insurance companies<br>• Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent<br>• Timely respond to emails and client inquiries <br>• Efficiently answer phone calls and respond to voicemails <br>• Maintain and organize patient medical records in a systematic manner<br>• Collect estimated co-payments and diligently follow up on existing balances <br>• Explain treatment plans to patients in an understandable manner <br>• Verify insurance coverage details and keep them updated<br>• Maintain up-to-date insurance bluebooks <br>• Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks<br>• Annually re-credential to stay in-network with current insurance plans.
We are looking for a skilled Revenue Manager to oversee and optimize billing operations within a dynamic healthcare environment. This role requires someone with strong attention to detail who can manage accounts receivable, ensure compliance with revenue recognition standards, and provide support to billing staff. The ideal candidate will have expertise in healthcare revenue cycles and a solid understanding of financial processes.<br><br>Responsibilities:<br>• Supervise day-to-day billing activities, ensuring accurate and timely processing of all transactions.<br>• Act as a resource for staff inquiries regarding billing procedures and address operational challenges.<br>• Oversee the electronic billing setup and implement necessary changes to improve efficiency.<br>• Conduct month-end reviews of accounts receivable balances and prepare related financial reports.<br>• Manage the entry and verification of resident charges into the billing system, ensuring accuracy.<br>• Analyze resident accounts and initiate adjustments or credits where necessary.<br>• Assist families in establishing and maintaining benefits through Wisconsin Medical Assistance, Medicare, and insurance providers.<br>• Lead and mentor select billing staff to enhance team performance and productivity.<br>• Ensure compliance with revenue recognition standards, including ASC 606.<br>• Collaborate with healthcare teams to optimize the revenue cycle and improve financial outcomes.
<p>We are seeking a detail-oriented and proactive Sr Accountant to join our growing team. This dynamic role combines critical financial responsibilities while providing cross-functional collaboration opportunities. The ideal candidate will have experience in operations, supply chain, logistics, manufacturing, along with a solid understanding of accounting principles.</p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate across operations, supply chain, logistics, and sales to recommend solutions, identify opportunities for improvement, and implement productivity projects.</li><li>Work with the supply chain team to resolve inventory discrepancies, ensure physical inventory accuracy, and reconcile cycle counts.</li><li>Assist with forecasting and budgeting activities to support strategic planning.</li><li>Prepare monthly and annual balance sheet account reconciliations.</li><li>Perform month-end and year-end journal entries to ensure timely closure of financial books.</li><li>Process accounts payable invoices, resolve supplier issues, and initiate payments.</li><li>Manage accounts receivable, including cash application and credit/collections functions.</li><li>Support the annual financial audit by preparing and analyzing key documentation.</li><li>Review cost effects resulting from raw material changes, manufacturing adjustments, or service changes.</li><li>Understand variances to budget, explain discrepancies with clarity, and suggest corrective actions where needed.</li><li>Prepare tax documents such as annual sales tax, personal property tax, and 1099 forms.</li><li>Develop and refine accounting procedures, while identifying opportunities for ERP system enhancements.</li><li>Monitor internal controls to ensure compliance and mitigate financial risk.</li><li>Perform monthly reconciliation of bank accounts and contribute to special projects as assigned.</li></ul><p><strong>Human Resources Support</strong>: Under the direction and supervision of the Human Resources team:</p><ul><li>Compile and distribute HR-focused KPI reports and metric-driven updates.</li><li>Process weekly payroll accurately and on time.</li><li>Assist employees with various leave of absence requests, including personal, medical, disability, unpaid, and military leave.</li><li>Reconcile health and medical billing with precision.</li><li>Become the subject matter expert for company benefits, supporting open enrollment, new hire onboarding, life event changes, and other benefit-related matters.</li><li>Occasionally support HR leadership with special projects as required.</li><li>potential acquisitions.</li></ul><p><strong>Qualifications</strong>:</p><ul><li>Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.</li><li>3–5 years of relevant experience in accounting and financial analysis</li><li>Strong knowledge of ERP systems and proficiency in Microsoft Excel. NetSuite experience preferred</li><li>Exceptional organizational and analytical skills with acute attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment.</li><li>Excellent communication skills and ability to collaborate across multi-functional teams.</li></ul>
<p>Are you a meticulous and detail-oriented professional with extensive experience in medical authorizations and insurance eligibility? Do you have deep knowledge of Medi-Cal systems and requirements, and thrive in a fast-paced healthcare environment? If so, we want you to join our team as our next <strong>Medical Authorizations Specialist</strong>!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and process <strong>Medi-Cal authorizations</strong> for services, ensuring compliance with payer and regulatory requirements.</li><li>Verify <strong>insurance eligibility</strong> and benefits to confirm coverage for procedures and treatments.</li><li>Work closely with providers and healthcare teams to secure necessary pre-authorizations for patient care.</li><li>Resolve authorization delays by effectively communicating and working with payers.</li><li>Maintain knowledge of Medi-Cal policies, procedures, and updates to ensure accurate and timely processing.</li><li>Utilize medical billing software to input and track authorization data.</li><li>Handle escalations and problem-solve complex authorization issues with confidence and professionalism.</li><li>Ensure strict adherence to HIPAA guidelines and patient confidentiality standards.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented Billing Coordinator for one of our client organizations. The Billing Coordinator will be responsible for managing billing operations to ensure accuracy, efficiency, and compliance. If you are organized, proactive, and skilled in billing and collections, this role offers a fantastic opportunity to contribute to a fast-paced team while advancing your career.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and issue invoices to clients, including reviewing for accuracy and compliance</li><li>Verify and process payment information, ensuring proper allocation to accounts.</li><li>Collaborate with other departments to resolve billing discrepancies and disputes.</li><li>Maintain records of receivables and follow-up on overdue accounts.</li><li>Generate billing reports and summaries for management review.</li><li>Ensure timely entry and processing of data into electronic billing systems.</li><li>Assist with audits and provide supporting documentation as needed.</li><li>Stay updated on company policies and industry regulations related to billing practices.</li></ul><p><br></p>
<p>Robert Half is looking for an experienced Medical Staff Coordinator to join our client's team in Portland, Oregon. This long-term contract position offers an excellent opportunity to support medical scheduling and staff coordination while contributing to the efficiency of healthcare operations. The ideal candidate will have a strong background in scheduling, credentialing, and medical staff support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage scheduling for medical staff to ensure smooth operational workflows.</p><p>• Assist patients by addressing inquiries and resolving scheduling or billing concerns.</p><p>• Oversee credentialing processes to maintain compliance with medical staff bylaws and regulatory requirements.</p><p>• Collaborate with various departments to streamline communication and improve service delivery.</p><p>• Utilize Allscripts and other healthcare technologies for scheduling and record management.</p><p>• Handle billing functions, ensuring accuracy and timely processing.</p><p>• Provide exceptional customer service in a call center environment, addressing patient and provider needs.</p><p>• Manage expense reporting using tools such as Concur to support administrative operations.</p><p>• Maintain accurate records and documentation to support compliance and audits.</p><p>• Support the implementation of best practices in medical staff coordination and scheduling.</p>
<p>We are looking for an experienced Controller to join our team on a long-term contract basis in Oak Brook, Illinois. In this role, you will oversee a team responsible for key financial functions, including accounts receivable, accounts payable, payroll, taxation, and general accounting. This position offers an excellent opportunity to contribute to the financial success of the organization while fostering collaboration within a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead and supervise a team managing accounts receivable, accounts payable, payroll, taxation, and general accounting processes.</p><p>• Oversee the preparation and analysis of financial statements and reports to ensure accuracy and compliance.</p><p>• Implement and maintain effective controls to safeguard financial integrity and support organizational goals.</p><p>• Collaborate with stakeholders to optimize financial workflows and enhance operational efficiency.</p><p>• Ensure compliance with all relevant regulations and standards, including tax laws and reporting requirements.</p><p>• Manage the general ledger and ensure proper reconciliation of accounts.</p><p>• Provide strategic insights and recommendations based on financial analysis to support business decisions.</p><p>• Utilize Sage Intacct software for financial operations and reporting when applicable.</p><p>• Drive improvements in the revenue cycle, particularly in healthcare billing and hospital revenue processes.</p><p>• Support the organization in navigating multi-segment operations and private equity-backed structures.</p>
<p>Join a prestigious medical practice in Beverly Hills as a Medical Front Desk Coordinator. In this role, you’ll serve as the first point of contact for patients, ensuring a positive experience while contributing to the smooth daily operations of the practice.</p><p><br></p><p><strong>Responsibilities: </strong></p><p><strong>Patient Interaction & Communication</strong></p><ul><li>Greet patients courteously and professionally, ensuring a welcoming atmosphere upon arrival </li><li>Answer and direct phone calls with exceptional communication skills while addressing patient inquiries promptly </li><li>Schedule, confirm, and reschedule appointments efficiently using scheduling software; assist in booking follow-up appointments </li><li>Provide clear and professional communication to patients regarding office policies and procedures </li></ul><p><strong>Administrative Support</strong></p><ul><li>Process and verify patient forms and insurance information, ensuring accuracy and confidentiality </li><li>Maintain patient records and assist with data entry to ensure timely updates and compliance with medical regulations</li><li>Manage leads by calling back patients or potential clients to schedule follow-up appointments </li><li>Ensure all scheduled follow-up appointments are appropriately coordinated with staff and patients </li><li>Provide administrative support to office management and medical staff as needed </li></ul><p><br></p>
<p>We are seeking an experienced and detail-oriented <strong>Accounts Receivable Manager</strong> to join our client’s team and oversee the billing and collections process in a fast-paced healthcare environment. In this role, you will be responsible for maintaining accurate and organized <strong>resident admission files</strong> on a weekly basis, processing <strong>monthly billings</strong> for each payor class and related co-insurances, and preparing <strong>resident statements</strong> as required. You will handle <strong>Medicaid and Medicare claims</strong>, correcting and re-billing any denied claims in a timely manner to ensure prompt payment to the facility. Additionally, you will review and track all billable ancillary supplies, as well as check and prepare vendor bills to ensure proper payment. This position requires a strong commitment to accuracy, timeliness, and compliance with all applicable regulations. <strong>Other duties may apply</strong> as needed to support the financial health of the organization.</p><p>If you thrive in a detail-driven role, enjoy problem-solving, and have a passion for ensuring smooth revenue cycle operations, we’d love to hear from you.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p>
<p>We are looking for a skilled Medical Assistant to join our Pediatric and Maternal-Fetal Medicine Clinic team in San Mateo, California. This contract position offers an opportunity to support physicians and patients by handling both administrative and clinical tasks to ensure seamless operations. The ideal candidate will demonstrate outstanding customer service skills while contributing to a patient-centered environment.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient rooming and flow by preparing for visits, assisting during appointments, and completing post-visit tasks.</p><p>• Escort patients to exam rooms promptly, adhering to established rooming standards.</p><p>• Support clinicians with procedures and tasks as needed, contributing as a collaborative team member.</p><p>• Utilize lean techniques to optimize patient workflows and ensure efficiency.</p><p>• Handle patient registration, check-in, and check-out processes, including updating demographics and posting payments.</p><p>• Resolve billing issues, address claims discrepancies, and ensure necessary authorizations are obtained before visits.</p><p>• Provide exceptional customer service by addressing patient inquiries regarding scheduling, billing, and other concerns.</p><p>• Troubleshoot issues with My Kids Chart and offer guidance to patients using the platform.</p><p>• Execute benefit-related functions and monitor cash activity with accuracy.</p><p>• Manage complaint handling to ensure patient satisfaction and compliance with service standards.</p><p><br></p><p>If you are interested in this role apply today and immediately call us at (510)470-7450</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Roseville, California. In this role, you will play a vital part in ensuring positive patient interactions and supporting the efficiency of medical office operations. This is a long-term contract position, offering the opportunity to make a meaningful impact in a healthcare setting.<br><br>Responsibilities:<br>• Handle inbound and outbound patient calls, providing exceptional customer service and addressing inquiries with professionalism.<br>• Assist patients with scheduling appointments, verifying medical insurance, and managing billing inquiries.<br>• Utilize medical terminology to communicate effectively with patients and healthcare providers.<br>• Maintain accurate patient records and ensure they are updated in electronic practice management systems.<br>• Conduct reminder calls to patients regarding upcoming appointments and provide necessary information.<br>• Collaborate with medical staff to ensure smooth clinic operations and patient satisfaction.<br>• Operate standard office equipment, including computers, to perform administrative tasks efficiently.<br>• Uphold the clinic’s image by fostering positive relationships with patients and the community.<br>• Ensure compliance with organizational policies and procedures while delivering excellent service.<br>• Support the supervisor and team by reporting any operational issues or patient concerns.
<p>We are looking for a dedicated Medical Scheduler to join our Radiology Department in Roseville, California. In this long-term contract position, you will play a vital role in coordinating patient appointments and ensuring seamless scheduling processes. This is an excellent opportunity for individuals with strong organizational skills and a passion for providing exceptional patient care. This position is ONSITE with no opportunity for remote</p><p><br></p><p>Responsibilities:</p><p>• Schedule radiology appointments using electronic medical records systems such as Cerner, ensuring accuracy and efficiency.</p><p>• Coordinate patient bookings based on procedure requirements, provider availability, and physician referrals.</p><p>• Update schedules promptly in response to cancellations, rescheduling requests, or urgent procedures.</p><p>• Maintain accurate and detailed patient records, including appointment information and procedure codes, in the system.</p><p>• Verify insurance coverage and patient eligibility for procedures in collaboration with administrative and billing teams.</p><p>• Communicate effectively with patients, physicians, and internal teams through written correspondence.</p><p>• Ensure compliance with healthcare regulations and confidentiality standards when handling patient information.</p><p>• Follow departmental protocols and best practices for managing radiology appointments.</p><p>• Collaborate with radiologists, technologists, and other staff to prevent scheduling conflicts and delays.</p><p>• Coordinate with front desk and billing teams to facilitate smooth patient experiences on appointment days.</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Rochester, Michigan. This part-time position offers an exciting opportunity to work in a fast-paced healthcare environment, supporting both the Labor and Delivery and Emergency Department units. Ideal candidates will excel in handling inbound calls, managing electronic health record systems, and ensuring smooth patient access processes.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls with professionalism, addressing patient inquiries and concerns promptly.</p><p>• Manage patient access workflows within electronic health record systems, including Epic, Allscripts, and Cerner.</p><p>• Collaborate with healthcare teams to ensure seamless support for Labor and Delivery and Emergency Department operations.</p><p>• Process authorizations and benefits verifications for patients efficiently and accurately.</p><p>• Assist with billing functions and ensure compliance with healthcare regulations during patient interactions.</p><p>• Cross-train in departmental procedures to provide flexible support across various units.</p><p>• Maintain organized records and documentation within EHR systems to ensure consistency and accuracy.</p><p>• Address scheduling needs, including weekend and holiday rotations, to support 24/7 departmental operations.</p><p>• Communicate effectively with patients and staff, fostering a welcoming and supportive environment.</p><p>• Contribute to the improvement of patient access protocols and workflows.</p>
We are looking for a dedicated Customer Service Representative to join our team in Kannapolis, North Carolina. This is a Contract to permanent position that provides an excellent opportunity to grow within the healthcare industry. The ideal candidate will have strong communication skills, a customer-focused mindset, and an attentive demeanor, with some knowledge of medical processes or terminology.<br><br>Responsibilities:<br>• Respond to inbound calls and provide attentive assistance to customers with inquiries or concerns.<br>• Manage email correspondence efficiently, ensuring timely responses and accurate information.<br>• Perform data entry tasks with precision to maintain accurate records.<br>• Handle order entry and billing processes while adhering to company procedures.<br>• Collaborate with internal staff and vendors to identify and address specific requirements.<br>• Utilize Microsoft Excel and Word to organize and present information effectively.<br>• Provide exceptional customer service in both inbound and outbound call scenarios.<br>• Support the call center by maintaining a high standard of attentiveness and customer care.<br>• Ensure compliance with healthcare-related protocols and standards.
We are looking for an experienced Medical Receptionist to join our team in Flint, Michigan on a contract basis. This position is ideal for someone with strong organizational skills and a background in medical office operations who enjoys interacting with patients and providing excellent service. If you have a solid understanding of medical terminology and thrive in a fast-paced healthcare environment, we encourage you to apply.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, ensuring a detail-oriented and welcoming front office atmosphere.<br>• Schedule appointments and manage patient records with accuracy and efficiency.<br>• Handle incoming calls, providing information or directing inquiries to the appropriate department.<br>• Verify insurance information and assist with billing processes as needed.<br>• Maintain confidentiality of patient data in compliance with healthcare regulations.<br>• Assist with general administrative tasks, including filing, data entry, and correspondence.<br>• Utilize medical terminology to communicate effectively with staff and patients.<br>• Collaborate with healthcare providers to ensure smooth patient flow and office operations.<br>• Monitor and replenish office supplies to support daily activities.
