We are looking for an experienced Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency.<br><br>Responsibilities:<br>• Manage and follow up on outstanding payments with business clients to ensure timely resolution.<br>• Handle challenging and intricate collections cases, employing effective negotiation strategies.<br>• Perform thorough cleanup of accounts receivable and collections records to streamline operations.<br>• Transition to softer collections efforts after addressing high-priority cases.<br>• Maintain accurate documentation and records of all collection activities.<br>• Utilize multiple systems to track and manage accounts and payments.<br>• Collaborate with internal departments to address billing discrepancies and resolve client concerns.<br>• Monitor aging accounts and develop strategies to minimize overdue balances.<br>• Provide regular updates and reports on collection progress to management.<br>• Ensure compliance with company policies and industry regulations during all collection activities.
<p>We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to recover outstanding balances in compliance with company policies.</p><p>• Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues.</p><p>• Utilize Microsoft Excel and other tools to track account balances and generate reports.</p><p>• Collaborate with billing teams to ensure accurate handling of invoices and payments.</p><p>• Handle inbound and outbound calls to address customer inquiries and resolve disputes.</p><p>• Monitor overdue accounts and initiate appropriate follow-up actions.</p><p>• Analyze credit information and provide recommendations for account adjustments.</p><p>• Maintain detailed records of all communications and transactions for auditing purposes.</p><p>• Ensure compliance with regulatory standards and company procedures related to collections.</p><p>• Support continuous improvement initiatives to enhance collection processes and customer satisfaction.</p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
<p>We are looking for a dedicated Accounts Receivable/Collections Specialist to join our client's team in Saint Louis, Missouri. In this role, you will be responsible for managing payment processes, maintaining accurate financial records, and ensuring timely collections. The ideal candidate will possess strong organizational skills and a proactive approach to maintaining efficient accounts receivable operations.</p><p><br></p><p>Responsibilities:</p><p>• Process invoice payments with accuracy and ensure deadlines are consistently met.</p><p>• Maintain and update financial records related to receivables and revenue accounts.</p><p>• Input financial data into accounting systems with a commitment to precision and detail.</p><p>• Follow established accounts receivable procedures to uphold compliance and financial standards.</p><p>• Monitor payment statuses for completed jobs, promptly addressing any discrepancies or delays.</p><p>• Prepare and present detailed accounts receivable reports to management.</p><p>• Conduct follow-up calls to address overdue accounts and resolve payment issues efficiently.</p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage overdue accounts to ensure timely collection of payments.</li><li>Contact customers via phone, email, and written correspondence regarding outstanding balances.</li><li>Negotiate payment arrangements and settlements in accordance with company guidelines.</li><li>Investigate and resolve discrepancies or disputes on customer accounts.</li><li>Maintain accurate records of collection activities and customer interactions in the system.</li><li>Prepare and analyze aging reports and provide regular updates to management.</li><li>Collaborate with internal teams (billing, sales, customer service) to resolve issues impacting collections.</li><li>Ensure compliance with all applicable laws and regulations related to debt collection.</li></ul>
<p>Robert Half is seeking an experienced and detail-oriented Medical Biller for a contract opportunity with one of our valued healthcare clients. As a Medical Biller, you’ll play a critical role in ensuring accurate billing, timely reimbursements, and compliance with healthcare regulations.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and submit medical claims to insurance companies and payers.</li><li>Review patient bills for accuracy and completeness.</li><li>Follow up on unpaid claims and resolve billing discrepancies.</li><li>Maintain patient records and billing documentation in compliance with HIPAA guidelines.</li><li>Work closely with healthcare providers and insurance representatives to clarify coding and coverage.</li><li>Assist with month-end reporting and reconciliation of billing accounts.</li></ul>
<p>This is an exciting 6-month remote assignment with a global leader in content and language solutions. The organization helps companies scale across markets and enable growth through cutting-edge technology and localization expertise.</p><p><br></p><p><strong>About the Role</strong></p><p>The Collections Agent will be responsible for managing a portfolio of customers, ensuring timely payment follow-up and effective debt recovery. The position involves working in a dynamic, international setting and collaborating closely with finance and operations teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of customers, including allocation of received payments, reconciliation (matching), and clearing.</li><li>Conduct automated follow-up and collection activities to reduce outstanding balances.</li><li>Prepare and send formal demand letters and escalate cases to legal recovery when necessary.</li><li>Collaborate with internal teams to resolve payment issues and maintain strong client relationships.</li></ul><p><strong>What’s Needed</strong></p><ul><li>Proven experience in collections or accounts receivable.</li><li>Strong organizational and communication skills.</li><li>Ability to work independently in a remote setting.</li><li>Familiarity with financial systems, strong Excel skills (assessment required), and collection tools is a plus.</li></ul><p><strong>Why This Opportunity?</strong></p><ul><li>Work with a globally recognized organization through a trusted partnership.</li><li>Enjoy the flexibility of a remote assignment.</li><li>Opportunity to contribute to a leading company in language and content solutions.</li></ul><p><br></p><p>If you feel this is could be a great fit for you, please reach out to Mary Christman or Gabrielle Maisonet at 518-462-1430! We look forward to connecting!</p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
We are looking for a skilled and motivated Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will be responsible for ensuring timely payments and maintaining strong relationships with clients while supporting the Accounts Receivable department. This role is ideal for someone with excellent communication skills, a detail-oriented mindset, and a proactive approach to resolving billing issues and managing receivables.<br><br>Responsibilities:<br>• Investigate and resolve discrepancies in invoices, short payments, and disputes by collaborating with internal teams like billing and customer success.<br>• Keep accurate and detailed records of collection activities, including payment commitments and follow-ups.<br>• Review aging reports regularly and provide updates on account statuses to management.<br>• Perform timely follow-ups on overdue accounts to minimize Days Sales Outstanding.<br>• Assist in applying and reconciling customer payments when necessary.<br>• Contribute to the month-end close process by reporting on delinquent accounts and anticipated recoveries.<br>• Maintain a customer-focused approach while collecting payments and addressing issues.<br>• Collaborate cross-functionally to identify and implement solutions for recurring billing challenges.
We are looking for an experienced Shared Services Accounts Receivable Analyst II to join our team in Land O’ Lakes, Florida. This role focuses on managing accounts receivable for various secondary insurance balances, including Commercial, Medicare Advantage, Blue Cross, Workers Comp, Auto, and other non-Medicare payers. The position requires expertise in claim denial routing and resolution, as well as proficiency in utilizing multiple internal systems. As a Contract to potential long-term opportunity, this role offers the possibility for career growth in the healthcare industry.<br><br>Responsibilities:<br>• Manage accounts receivable processes for secondary insurance balances across multiple payer types, ensuring accuracy and timeliness.<br>• Investigate and resolve claim denials by applying knowledge of financial classes and leveraging centralized routing systems.<br>• Utilize internal systems such as Oracle, SharePoint, and the Patient Accounting System to perform daily tasks and maintain records.<br>• Provide coverage for the front desk, adhering to established security protocols and high standards.<br>• Support training initiatives by mentoring or shadowing newer team members to enhance team performance.<br>• Assist in special accounts receivable projects to improve operational efficiency and effectiveness.<br>• Collaborate with internal teams to address billing, collections, and account follow-up challenges.<br>• Ensure compliance with healthcare industry regulations and organizational policies.<br>• Maintain accurate and up-to-date documentation for all accounts receivable activities.
<p>Join our dynamic healthcare team as a Medical Denials Specialist, where you will play a vital role in resolving denied medical claims efficiently and accurately in a fast-paced setting.</p><p><br></p><p><strong>Schedule:</strong> Monday through Friday, 8:00 am – 5:00 pm</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Review insurance denials and conduct thorough research to resolve outstanding claims.</li><li>Analyze patterns and trends in denied claims to identify underlying issues and recommend process improvements.</li><li>Communicate with insurance payers to clarify claim status and expedite resolutions.</li><li>Prepare and submit appeals with supporting documentation when necessary.</li><li>Work closely with billing teams, healthcare providers, and insurance carriers to facilitate effective claims management.</li><li>Stay current on payer requirements, and relevant healthcare laws and regulations.</li><li>Ensure all activities comply with HIPAA and internal organizational policies.</li></ul><p><br></p>
<p>A growing healthcare organization in Vista is seeking an experienced <strong>Accounts Receivable Specialist</strong> to manage billing accuracy, payment posting, and account reconciliation in a high-volume, regulated environment. This role is ideal for someone who is detail-driven, organized, and comfortable working with insurance payments, patient accounts, and compliance requirements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Post payments from insurance carriers, patients, and third-party payers</li><li>Reconcile AR balances and investigate payment discrepancies</li><li>Review EOBs and remittance advice for accuracy</li><li>Work closely with billing and finance teams to resolve denied or underpaid claims</li><li>Maintain accurate AR aging reports</li><li>Assist with month-end close and reporting</li><li>Ensure compliance with healthcare billing standards and internal controls</li><li>Maintain organized documentation and audit-ready records</li></ul>
We are looking for an experienced Billing & Collections Specialist to join our team in Lenexa, Kansas. This is a long-term contract position ideal for a detail-oriented individual skilled in managing accounts receivable, commercial collections, and billing processes. The role requires a detail-oriented individual who excels in cash applications and financial reporting.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions accurately and efficiently.<br>• Handle commercial collections to ensure timely payments and resolve outstanding balances.<br>• Perform cash application tasks, including reconciling payments and managing discrepancies.<br>• Oversee billing activities, ensuring invoices are generated and sent out promptly.<br>• Monitor and report cash activity to maintain accurate financial records.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Utilize Microsoft Excel and its advanced features, such as formulas and VBA, to analyze financial data.<br>• Work within Dynamics 365 Business Central to manage financial operations.<br>• Identify and implement improvements in accounts receivable and billing procedures.<br>• Maintain clear communication with clients to address payment inquiries and issues.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Clayton, Missouri. In this role, you will focus on managing progress billing, milestone invoicing, and project-related collections for new equipment sales. You will collaborate with internal teams and customers to ensure timely payments and provide support for billing-related processes.<br><br>Responsibilities:<br>• Manage the collection process for progress billing and milestone invoices related to new equipment sales, including specialized services, freight, and upgrades.<br>• Attend weekly project status meetings with customers and internal teams to monitor milestones and payment statuses.<br>• Handle collections for non-project invoices as needed.<br>• Ensure accurate and timely creation of invoices throughout the project lifecycle, aligning with timelines, change orders, and shipment schedules.<br>• Provide regular feedback and reporting to accounts receivable leadership regarding payment trends, adjustments, and high-volume variances.<br>• Resolve issues related to failed or rejected invoices, guiding the credit and rebill process to completion.<br>• Respond to customer inquiries and provide requested documentation in a courteous and timely manner.<br>• Meet or exceed performance metrics established by the Billing Supervisor.<br>• Identify opportunities for process improvements and implement solutions.<br>• Collaborate effectively across divisions to support various billing and invoicing tasks.
We are looking for a Medical Billing Specialist to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a crucial role in managing payment arrangements, monitoring accounts, and ensuring timely collection of outstanding balances. This role is ideal for individuals with experience in medical billing and a strong understanding of healthcare systems and claims processing.<br><br>Responsibilities:<br>• Establish and manage payment plans with patients to address delinquent accounts and ensure timely collections.<br>• Monitor accounts for payment lapses and follow up with patients to maintain compliance.<br>• Collaborate with collection agencies and initiate legal actions when necessary to recover outstanding debts.<br>• Compile and maintain Medicare bad-debt cost reports by tracking billings and monitoring collections.<br>• Handle claims against estates by coordinating with legal teams and probate courts.<br>• Facilitate payroll deductions and secure automatic transfer agreements for employee care balances.<br>• Interview pre-delivery patients to set up obstetrical payment plans and issue monthly statements.<br>• Ensure adherence to policies and procedures while reporting compliance issues to maintain operational integrity.<br>• Maintain confidentiality of sensitive collection information to protect the clinic’s or hospital’s reputation.<br>• Stay updated on industry practices and regulations through participation in ongoing development activities.
We are looking for a detail-oriented Collections Specialist to join our team in Tampa, Florida. This is a Contract position where you will play a key role in managing business-to-business collections and ensuring efficient account resolution. The ideal candidate has strong Excel skills, particularly in using VLOOKUPs and Pivot Tables, and possesses a solid background in commercial and consumer collections.<br><br>Responsibilities:<br>• Handle a portfolio of business-to-business accounts, averaging approximately 286 accounts, and ensure timely collections.<br>• Utilize advanced Excel functions, including VLOOKUPs and Pivot Tables, to analyze and manage collection data effectively.<br>• Conduct virtual training sessions to support team members and ensure adherence to collection processes.<br>• Collaborate with clients and internal teams to resolve billing discrepancies and negotiate payment plans.<br>• Maintain accurate records of collection activities and communication with clients.<br>• Monitor account statuses to identify overdue invoices and prioritize collection efforts.<br>• Apply knowledge of commercial and consumer collections to streamline processes and improve efficiency.<br>• Ensure compliance with company policies and applicable regulations throughout all collection activities.<br>• Provide regular updates and reports on account statuses to management.<br>• Adapt to changing priorities and workflows as needed to meet collection targets.
We are looking for a dedicated Collections Specialist to join our team in Burlington, North Carolina. This long-term contract position is ideal for professionals with a strong background in collections and financial processes, who are passionate about maintaining accurate accounts and resolving billing issues. You will play a key role in ensuring timely payments, managing claims, and contributing to the overall efficiency of our financial operations.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable processes to ensure timely collection of outstanding payments.<br>• Handle inbound calls related to billing inquiries and provide clear, accurate responses.<br>• Administer claims and resolve discrepancies to maintain accurate account records.<br>• Utilize accounting software systems to track and update financial data.<br>• Implement effective collection strategies to recover overdue balances.<br>• Collaborate with internal teams to streamline billing functions and improve workflow.<br>• Maintain customer account data using CRM systems for efficient tracking and communication.<br>• Generate and analyze reports to monitor collection progress and identify areas for improvement.<br>• Ensure compliance with company policies and financial regulations in all collection activities.<br>• Provide exceptional customer service while addressing payment issues and maintaining positive relationships.
<p>A professional services firm in Carlsbad is seeking a detail-oriented <strong>Collections Specialist</strong> to manage customer accounts while maintaining a high level of professionalism and discretion. This role focuses on relationship-based collections and is ideal for someone who understands financial processes and values customer experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging and prioritize collection efforts</li><li>Contact clients regarding overdue balances and resolve issues</li><li>Investigate billing disputes and coordinate resolutions</li><li>Document collection activity and maintain accurate records</li><li>Prepare collection reports for leadership</li><li>Collaborate with accounting and client services teams</li><li>Support month-end and audit-related requests</li></ul>
<p>Our client in Springfield, MA is seeking an experienced Collections Specialist for a contract role. In this position, you will be responsible for managing overdue accounts, resolving outstanding balances, and providing excellent communication with internal and external stakeholders.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact clients via phone and email regarding past-due accounts</li><li>Research and resolve billing discrepancies or disputes</li><li>Record collection activities and maintain accurate documentation</li><li>Collaborate with internal teams to resolve account issues</li><li>Adhere to company collections policies and relevant regulations</li><li>Provide timely updates and status reports on accounts</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in managing and resolving accounts receivable issues while ensuring the accuracy of billing and credit processes. The ideal candidate brings expertise in both commercial and consumer collections, along with proficiency in financial tools and software.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable collections for both commercial and consumer accounts.<br>• Review and analyze aging reports to prioritize and address overdue accounts.<br>• Communicate effectively with clients to resolve outstanding balances and ensure timely payments.<br>• Implement and maintain efficient credit and collection processes to meet organizational goals.<br>• Collaborate with internal teams to verify billing accuracy and resolve discrepancies.<br>• Utilize Microsoft Excel and Sage MAS 500 to track, report, and manage collection activities.<br>• Develop strategies to minimize overdue accounts and improve overall collection rates.<br>• Prepare regular reports on collection progress and account statuses for management.<br>• Ensure compliance with company policies and regulations in all collection activities.
We are looking for a detail-oriented Collections Specialist to join our team in Baton Rouge, Louisiana. In this long-term contract role, you will focus on managing and improving collection processes to ensure timely payments and maintain strong customer relationships. The ideal candidate will possess expertise in both commercial and consumer collections, as well as a solid understanding of credit management.<br><br>Responsibilities:<br>• Manage and execute collection activities for commercial and consumer accounts, ensuring timely resolution of outstanding balances.<br>• Communicate professionally with customers to address payment issues and negotiate solutions.<br>• Monitor account aging and prioritize collection efforts based on established guidelines.<br>• Maintain detailed records of collection efforts and customer interactions for reporting and analysis.<br>• Collaborate with internal teams to resolve billing discrepancies and improve collection processes.<br>• Analyze credit risks and provide recommendations to mitigate potential payment issues.<br>• Prepare reports on collection activities and account statuses for management review.<br>• Ensure compliance with company policies and regulatory standards throughout the collection process.<br>• Identify opportunities to enhance collection strategies and improve efficiency.<br>• Build and maintain positive relationships with clients to support long-term business partnerships.
<p>Overview: Join our team as a Collections Specialist and play an essential role in managing accounts receivable and ensuring timely collections of outstanding balances. With a minimum of two years’ experience in collections, you will leverage your communication skills, attention to detail, and customer service orientation to support the financial health of our organization.</p><p>Key Responsibilities:</p><ul><li>Manage a portfolio of accounts, contacting customers via phone, email, and written correspondence to collect outstanding payments.</li><li>Research and resolve billing discrepancies, working collaboratively with internal departments and external clients.</li><li>Document all collection activities and update account records accurately in the system.</li><li>Maintain professional and effective communication to preserve strong client relationships while achieving collection goals.</li><li>Recommend accounts for escalation or write-off in accordance with company policies and procedures.</li><li>Prepare status reports on collection efforts and portfolio performance.</li><li>Adhere to all compliance regulations governing collections practices.</li></ul><p><br></p>
<p>We are looking for a dedicated Collections Specialist to join our team in Pomona, California. This long-term contract position focuses on managing both commercial and consumer collections, with an emphasis on newer accounts in the 60–90-day range. If you have a positive attitude, a passion for collections, and a desire to contribute to a dynamic environment, this role offers excellent opportunities for growth and potential for direct hire employment.</p><p><br></p><p>Responsibilities:</p><p>• Manage commercial and consumer collections, prioritizing accounts within the 60–90-day range.</p><p>• Participate in customer calls alongside sales and service teams to address payment concerns and resolve issues as needed. </p><p>• Utilize software tools such as Sage 100 and Microsoft Excel to track and analyze collections data. Basic Excel proficiency is helpful, advance skills are a huge plus!</p><p>• Collaborate with accounts receivable teams to ensure accurate account updates and timely payments.</p><p>• Build strong relationships with clients to facilitate payment resolutions and maintain customer satisfaction.</p><p>• Monitor and report on collection activities, identifying trends and areas for improvement.</p><p>• Support team members with insights and strategies to improve collection processes.</p><p>• Ensure compliance with all relevant regulations and company policies related to collections.</p><p>• Contribute to a positive and productive work environment by maintaining a detail-oriented approach and a proactive mindset.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Hartland, Wisconsin. This position offers an exciting opportunity to contribute to the organization by managing accounts receivable and ensuring efficient collections processes. The role requires someone detail-oriented and proactive, capable of delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer accounts and actively follow up on overdue balances to ensure timely collections.<br>• Reconcile open receivables across multiple systems, ensuring accuracy in financial records.<br>• Validate and clean historical data to maintain integrity during system transitions.<br>• Analyze and track accounts receivable using Excel to monitor payment statuses and trends.<br>• Collaborate with internal teams to address billing discrepancies and resolve missing documentation.<br>• Implement process improvements to optimize collection workflows and enhance reporting capabilities.<br>• Utilize expertise in Service Titan or similar accounting systems to streamline operations.<br>• Develop and maintain aging reports to track outstanding balances and payment progress.<br>• Ensure compliance with company policies and procedures during all collection activities.
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
