<p>Our client in Springfield, MA is seeking an experienced Collections Specialist for a contract role. In this position, you will be responsible for managing overdue accounts, resolving outstanding balances, and providing excellent communication with internal and external stakeholders.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact clients via phone and email regarding past-due accounts</li><li>Research and resolve billing discrepancies or disputes</li><li>Record collection activities and maintain accurate documentation</li><li>Collaborate with internal teams to resolve account issues</li><li>Adhere to company collections policies and relevant regulations</li><li>Provide timely updates and status reports on accounts</li></ul><p><br></p>

<ul><li>Previous experience in collections, accounts receivable, or accounting</li><li>Strong written and verbal communication skills</li><li>Excellent attention to detail and organizational ability</li><li>Proficiency in Microsoft Office and experience with accounting/ERP software</li><li>Ability to work independently and as part of a team</li></ul><p><br></p>

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