<p>Are you passionate about healthcare, detail-oriented, and skilled in managing accounts receivable? Our team is seeking dedicated Medical Collections Specialists to join leading healthcare organizations across the region. This ongoing position offers you the chance to make an impact in the medical field, supporting financial health for both practices and patients.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients, insurance companies, and other parties to resolve outstanding invoices and accounts</li><li>Review and analyze account balances, billing statements, and payment histories</li><li>Maintain detailed and accurate records in compliance with company policy and healthcare regulations (HIPAA)</li><li>Collaborate with billing, customer service, and administrative staff to resolve account discrepancies</li><li>Provide professional, courteous, and empathetic communication at every touchpoint</li></ul><p><br></p>
<p>We are looking for a skilled Medical Billing Specialist to join our team on a contract basis PART TIME in Des Plaines, Illinois. In this role, you will handle essential billing operations, ensuring accurate claims submissions and resolving unpaid claims with insurance providers. This position requires a proactive individual with expertise in medical billing and coding, capable of working independently without direct training.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit claims accurately to insurance companies for reimbursement.</p><p>• Identify and resolve unpaid claims by analyzing discrepancies and communicating with insurance providers.</p><p>• Prepare and send billing statements to insurance companies and patients as needed.</p><p>• Utilize billing software and systems efficiently to ensure timely payment processing.</p><p>• Conduct follow-ups on pending claims to ensure resolution and payment.</p><p>• Maintain organized records of claims and payments for auditing and reporting purposes.</p><p>• Collaborate with other team members to address billing issues and enhance efficiency.</p><p>• Ensure compliance with healthcare regulations and billing standards.</p><p>• Monitor accounts receivable to ensure timely collection of payments.</p><p>• Provide insights and recommendations to improve billing processes where applicable.</p>
We are looking for a skilled Medical Billing Specialist to join our team in Phoenix, Arizona. This long-term contract position is ideal for professionals with a strong background in denial management and claims follow-up within the healthcare industry. You will play a key role in ensuring accurate billing processes and effective communication with insurance providers.<br><br>Responsibilities:<br>• Analyze denied insurance claims to identify underlying issues and determine appropriate follow-up actions.<br>• Communicate with insurance companies via phone and online portals to resolve claim disputes efficiently.<br>• Apply critical thinking skills to investigate claim discrepancies and ensure timely resolutions.<br>• Collaborate with team members to maintain accurate and up-to-date billing records.<br>• Utilize specialized systems and tools to process claims and manage accounts receivable.<br>• Provide support in training on organization-specific billing processes and software nuances.<br>• Ensure compliance with healthcare billing regulations and procedures.<br>• Monitor accounts for outstanding balances and take necessary steps for collection.<br>• Prepare detailed reports on billing activities and claim resolutions.<br>• Maintain professionalism and confidentiality in handling sensitive patient and insurance information.
We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis. In this role, you will play a critical part in ensuring accurate and timely processing of medical billing and claims for a healthcare facility in Raeford, North Carolina. This position offers the opportunity to contribute to the smooth financial operations of a trusted healthcare provider.<br><br>Responsibilities:<br>• Prepare, review, and submit medical claims to insurance companies, ensuring accuracy and compliance with regulations.<br>• Follow up on outstanding claims and resolve any issues or discrepancies promptly.<br>• Verify patient insurance coverage and eligibility to facilitate proper billing.<br>• Maintain detailed records of billing activities and ensure confidentiality of sensitive information.<br>• Collaborate with healthcare providers and administrative staff to clarify billing details and address concerns.<br>• Monitor and analyze billing trends to identify opportunities for process improvements.<br>• Respond to patient inquiries regarding billing statements and insurance claims.<br>• Ensure compliance with all relevant healthcare and billing laws, regulations, and guidelines.<br>• Assist in generating financial reports related to billing and collections.
Are you an experienced medical billing professional seeking your next opportunity? Our client in Holyoke, MA is looking for a contract Medical Billing Specialist to join their team and deliver accurate, timely billing for healthcare services. This is a contract role suited to someone who thrives in fast-paced medical environments and is committed to supporting top-quality patient and financial outcomes. Key Responsibilities: Review and process medical claims and billing statements for accuracy and compliance Submit claims to insurance providers, follow up on outstanding payments, and resolve denials/rejections Collaborate with other healthcare staff to ensure accurate patient account information Maintain confidentiality and data integrity at all times Assist with general administrative tasks related to billing and collections as needed
We are looking for a skilled Medical Billing Specialist to join our team in Raeford, North Carolina. This is a long-term contract position offering an excellent opportunity to contribute to a healthcare environment dedicated to patient care and operational excellence. The ideal candidate will bring expertise in medical billing processes and a commitment to accuracy and efficiency.<br><br>Responsibilities:<br>• Process and submit medical claims to insurance companies with accuracy and attention to detail.<br>• Review and resolve claim denials or discrepancies to ensure timely reimbursement.<br>• Maintain up-to-date knowledge of medical billing codes and insurance regulations.<br>• Collaborate with healthcare providers and administrative staff to address billing inquiries.<br>• Monitor and track payments, ensuring proper documentation and record-keeping.<br>• Generate and analyze billing reports to identify trends and improve processes.<br>• Assist patients with billing-related questions and provide clear and precise communication.<br>• Ensure compliance with all billing policies, procedures, and legal requirements.<br>• Support the implementation of new billing systems or updates as needed.
We are looking for a dedicated Medical Accounts Receivable Specialist to join our team in Richmond, Virginia. In this long-term contract role, you will play a key part in managing billing and payment processes to ensure the smooth operation of our medical accounts. If you have a keen eye for detail and a passion for accuracy in financial transactions, we encourage you to apply.<br><br>Responsibilities:<br>• Process and manage medical billing activities to ensure timely and accurate invoicing.<br>• Handle accounts receivable tasks, including tracking outstanding balances and following up on overdue payments.<br>• Post payments accurately into the system and reconcile any discrepancies.<br>• Conduct collection activities to recover unpaid balances while maintaining strong client relationships.<br>• Monitor cash application processes to ensure proper allocation of funds.<br>• Collaborate with internal teams to resolve billing and payment issues efficiently.<br>• Generate detailed financial reports related to accounts receivable and collections.<br>• Stay updated on billing procedures and compliance with industry standards.<br>• Maintain organized and accurate records of all transactions and communications.<br>• Provide exceptional customer service to clients regarding billing and payment inquiries.
<p>Robert Half is seeking a detail-oriented and experienced Medical Billing Specialist. The ideal candidate will be responsible for managing patient billing processes, ensuring accurate claim submissions, and following up on outstanding payments. This role plays a critical part in maintaining the financial health of our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and submit medical claims to insurance companies and government payers.</li><li>Review and verify patient billing data for accuracy and completeness.</li><li>Resolve billing discrepancies and denials through follow-up and appeals.</li><li>Post payments and adjustments to patient accounts.</li><li>Communicate with patients regarding billing inquiries and outstanding balances.</li><li>Maintain compliance with HIPAA and other regulatory requirements.</li><li>Collaborate with clinical and administrative staff to ensure proper documentation and coding.</li></ul><p><br></p>
<p>We are looking for a skilled (Part-Time) Collections Specialist to join our team in Phoenix, Arizona. In this role, you will primarily focus on coordinating collection activities related to the service department, requiring attention to detail and effective communication. This is a long-term contract position that offers flexibility and the opportunity to contribute to improving internal processes.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the service manager to address outstanding invoices and resolve any discrepancies.</p><p>• Research collection issues thoroughly to ensure accurate billing and follow-up.</p><p>• Maintain detailed records of collection activities using tools such as Excel and Sage software.</p><p>• Communicate effectively with clients to address questions or concerns regarding service costs.</p><p>• Monitor and track the status of collections, ensuring timely follow-ups.</p><p>• Assist in developing and implementing a structured collection process to improve efficiency.</p><p>• Prepare reports on collection status and progress for the corporate team.</p><p>• Handle a high volume of service-related collections with smaller dollar amounts.</p><p>• Work with the internal team to align collection efforts with organizational objectives.</p><p>• Ensure compliance with company policies and procedures during all collection activities.</p>
<p>A Hospital in Los Angeles is seeking a detail-oriented EOB Review Specialist to join the healthcare billing team. The EOB Review Specialist is responsible for reviewing Explanation of Benefits (EOBs), managing incoming mailings, sorting live checks, requesting authorizations, answering questions relating to EOBs and medical bills, and submitting necessary documentation. The ideal candidate will have strong analytical skills, experience in medical billing, and the ability to communicate effectively with patients and insurance providers.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review EOBs for accuracy, completeness, and compliance with healthcare billing standards.</li><li>Open and process incoming mail, including EOBs and related correspondence.</li><li>Accurately sort and record live checks received from payors.</li><li>Request authorizations from insurance companies or providers as needed for billing purposes.</li><li>Respond to inquiries from patients, providers, and internal staff regarding EOBs, charges, and medical bills.</li><li>Gather and submit required documentation to payors, providers, or internal systems to support claims and billing activities.</li><li>Maintain organized records of EOB reviews, authorizations, and documentation submitted.</li><li>Collaborate with the billing, collections, and medical records teams to resolve discrepancies.</li></ul><p><br></p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p><strong>Job Description: Collections Specialist</strong></p><p>The Collections Specialist is responsible for overseeing and resolving past due accounts to support the organization’s financial stability. This position focuses on communicating with clients to obtain payments, negotiating repayment arrangements, and ensuring prompt resolution of outstanding balances while fostering strong customer relationships. The Collections Specialist also works closely with internal departments to address billing issues and deliver high-quality customer service, contributing to improved cash flow and reduced risk of bad debt.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Contact Clients</strong>: Proactively reach out to clients to communicate regarding outstanding balances or past-due invoices.</li><li><strong>Maintain Records</strong>: Accurately document all customer interactions and payment activities to ensure records are up to date.</li><li><strong>Negotiate Payment Plans</strong>: Work with customers to develop feasible payment plans to resolve outstanding debts while adhering to organizational policies.</li><li><strong>Resolve Disputes</strong>: Research and resolve billing discrepancies or disputes, ensuring customer satisfaction and the timely collection of payments.</li><li><strong>Monitor Accounts</strong>: Track overdue accounts, prioritize collection efforts, and recommend actions to resolve unpaid balances.</li><li><strong>Provide Reporting</strong>: Prepare and present regular collection activity and aging reports to management to showcase progress and identify trends.</li><li><strong>Ensure Compliance</strong>: Adhere to debt collection regulations and company policies regarding customer communication and collection practices.</li><li><strong>Collaborate with Teams</strong>: Coordinate with the accounting or billing teams to clarify payment applications or disputes.</li><li><strong>Assess Credit Worthiness</strong>: Assist in analyzing customer payment trends and credit histories to minimize future payment risks.</li><li><strong>Maintain Customer Relationships</strong>: Handle payment challenges professionally, aiming to maintain positive client relationships while ensuring timely debt resolution.</li></ol>
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis. The role involves managing and resolving outstanding balances while maintaining positive client relationships. This hybrid position requires working in the office three days a week and remotely for two days, based in Atlanta, Georgia.<br><br>Responsibilities:<br>• Handle commercial and consumer collections with efficiency and professionalism.<br>• Communicate with clients to resolve overdue accounts and negotiate payment arrangements.<br>• Manage credit and collection processes to ensure timely payments.<br>• Maintain accurate records of billing and collection activities.<br>• Analyze account histories to identify patterns and recommend improvements.<br>• Collaborate with internal teams to address discrepancies and streamline workflows.<br>• Ensure compliance with company policies and applicable regulations.<br>• Utilize basic Excel skills to organize and track account information.<br>• Provide regular updates on collection status to management.<br>• Support billing collection efforts and resolve client inquiries promptly.
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and results-driven <strong>Collections/Billing Specialist</strong> to assist our client in managing financial transactions and ensuring accurate customer billing and timely collections. The ideal candidate will possess strong communication and problem-solving skills, with a proven ability to manage accounts receivable, resolve billing discrepancies, and maintain positive relationships with clients. This role is essential for ensuring the organization's cash flow and financial stability.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Billing:</strong> Prepare, verify, and send timely and accurate invoices to clients based on agreed-upon terms.</li><li><strong>Collections:</strong> Contact clients to follow up on overdue payments, resolve payment issues, and negotiate payment plans if necessary.</li><li><strong>Accounts Reconciliation:</strong> Investigate and resolve discrepancies in billing and collections; ensure accounts are accurate and up to date.</li><li><strong>Documentation:</strong> Maintain detailed and organized records of billing, collection activities, and transactions.</li><li><strong>Customer Assistance:</strong> Provide excellent customer service by addressing billing inquiries and assisting clients with account resolution.</li><li><strong>Reporting:</strong> Generate aging reports, payment status updates, and collection summaries for management review.</li><li><strong>Compliance:</strong> Ensure billing policies and collection practices adhere to company guidelines, as well as legal and regulatory requirements.</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Atlanta, Georgia. This is a long-term contract opportunity that offers a hybrid work schedule, combining both in-office and remote work. The ideal candidate will manage a portfolio of accounts, ensuring timely collections and resolving discrepancies efficiently.<br><br>Responsibilities:<br>• Contact customers to collect outstanding payments and resolve pricing deductions.<br>• Investigate and address account discrepancies through thorough research.<br>• Manage a portfolio of 60 accounts and ensure they are handled effectively.<br>• Utilize Excel to organize data and track collection activities.<br>• Maintain accurate and up-to-date records of billing and payment statuses.<br>• Collaborate with internal teams to resolve disputes and improve processes.<br>• Analyze account data to identify trends and recommend solutions.<br>• Ensure compliance with company policies and collection procedures.<br>• Provide regular updates on account statuses and collection progress to leadership.
We are looking for a dedicated Collections Specialist to join our team in Jeffersonville, Indiana. In this Contract to permanent position, you will play a key role in managing financial accounts, ensuring timely payments, and maintaining positive client relationships. If you excel in navigating commercial and consumer collections and have a strong background in credit management, we encourage you to apply.<br><br>Responsibilities:<br>• Handle commercial and consumer collections by contacting clients to resolve overdue payments.<br>• Review and analyze account histories to identify discrepancies and ensure accurate billing.<br>• Develop and implement strategies to improve collection rates and minimize outstanding balances.<br>• Collaborate with internal teams to address client concerns and provide payment solutions.<br>• Monitor accounts for compliance with agreed payment terms and escalate issues as needed.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Maintain strong relationships with clients to ensure a thorough and efficient collections process.<br>• Stay updated on industry regulations and best practices to ensure compliance.<br>• Assist with the development and refinement of collection processes to enhance productivity and accuracy.
<p>Robert Half has a new direct-hire opportunity for a Medical Accounts Receivable and Billing Specialist. This role will support a growing department. Our client offers great work-life balance and ability to work in a fast-paced environment where your work will make a big impact. This position sits on-site full-time Monday-Friday.</p><p><br></p><ul><li>Responsible for billing and coding</li><li>Collecting on past due balances</li><li>Insurance company follow-up</li><li>Maintain up to date information from insurance companies and customers</li><li>Reduce AR aging</li><li>Special project as assigned</li><li>Provide and obtain necessary documentation as needed</li></ul><p><br></p>
We are seeking a detail-oriented EOB Review Specialist to join our healthcare billing team. This role is responsible for reviewing Explanation of Benefits (EOBs), managing incoming mailings, sorting live checks, requesting authorizations, answering questions relating to EOBs and medical bills, and submitting necessary documentation. The ideal candidate will have strong analytical skills, experience in medical billing, and the ability to communicate effectively with patients and insurance providers.<br>Key Responsibilities:<br>• Review EOBs for accuracy, completeness, and compliance with healthcare billing standards.<br>• Open and process incoming mail, including EOBs and related correspondence.<br>• Accurately sort and record live checks received from payors.<br>• Request authorizations from insurance companies or providers as needed for billing purposes.<br>• Respond to inquiries from patients, providers, and internal staff regarding EOBs, charges, and medical bills.<br>• Gather and submit required documentation to payors, providers, or internal systems to support claims and billing activities.<br>• Maintain organized records of EOB reviews, authorizations, and documentation submitted.<br>• Collaborate with the billing, collections, and medical records teams to resolve discrepancies.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Cincinnati, Ohio. In this role, you will focus on managing accounts receivable and ensuring timely payments while maintaining strong relationships with customers and internal teams. This position offers an exciting opportunity to contribute to a dynamic service-oriented organization.<br><br>Responsibilities:<br>• Communicate with customers daily to follow up on upcoming, overdue, or outstanding invoices.<br>• Collaborate with internal departments to resolve accounts receivable aging items and payment discrepancies.<br>• Process credits and write-offs as needed, ensuring accurate record-keeping.<br>• Coordinate with cash application specialists to confirm receipt of payments and update account statuses.<br>• Maintain detailed documentation of communications, transactions, and resolutions for audit purposes.<br>• Provide clear and concise updates to internal stakeholders regarding account statuses and payment progress.<br>• Utilize advanced Excel skills to analyze data and generate reports related to collections.<br>• Demonstrate professionalism and effective judgment in handling customer inquiries and resolving disputes.<br>• Adapt to a fast-paced environment and manage multiple accounts efficiently.<br>• Perform additional duties as assigned by management to support the collections process.
<p>We are looking for a detail-oriented Medical Collector Credentialing Specialist to join our team in Manhattan Beach, California. The Medical Collector Credentialing Specialist will play a pivotal part in ensuring providers are properly credentialed with Medicare and commercial insurance plans. The right person must be strong with medical credentialing and exposure to medical insurance collections. This position offers an excellent opportunity to expand your expertise and gain hands-on training in medical billing.</p><p><br></p><p>Responsibilities:</p><p>• Credentialing processes for 12-13 healthcare providers, ensuring compliance with Medicare and commercial insurance requirements.</p><p>• Prepare and submit detailed applications for provider credentialing and re-credentialing.</p><p>• Insurance collections and AR insurance follow up on denied claims. </p><p>• Maintain accurate and up-to-date records of provider credentials and certifications.</p><p>• Collaborate with insurance carriers to resolve credentialing-related issues efficiently.</p><p>• Monitor and track credentialing timelines to ensure timely renewals and updates.</p><p>• Assist in identifying and implementing process improvements for credentialing workflows.</p><p>• Provide support and training in medical billing processes, as required.</p><p>• Act as a liaison between providers and insurance companies to address credentialing inquiries.</p><p>• Ensure adherence to regulatory standards and organizational policies.</p><p>• Generate reports and documentation related to credentialing activities for internal review.</p>
We are looking for a skilled Medical Collections Lead to join our team in Irvine, California. This contract-to-permanent position requires a proactive individual with expertise in managing accounts receivable and resolving insurance claim issues. The ideal candidate will demonstrate strong communication skills, attention to detail, and a commitment to compliance within the healthcare industry.<br><br>Responsibilities:<br>• Manage the accounts receivable process by monitoring payments, addressing errors, and resolving reimbursement issues.<br>• Investigate and follow up on insurance denials, initiating appeals when necessary.<br>• Analyze insurance Explanation of Benefits (EOBs) and document all actions and resolutions in patient accounts.<br>• Prepare and distribute necessary documentation, ensuring timely and accurate communication.<br>• Maintain comprehensive records of account activities and correspondence.<br>• Stay informed about commercial and managed care pricing policies, ensuring compliance with relevant rules and regulations.<br>• Uphold confidentiality standards and handle patient information in accordance with organizational and legal requirements.<br>• Participate in required training and report any compliance concerns to management.<br>• Assist with additional tasks as assigned by supervisors or management.<br>• Support the organization’s compliance initiatives by adhering to established policies and procedures.
<p><strong>Position Summary:</strong></p><p>The Business-to-Business (B2B) Collections Specialist is responsible for managing and executing collection activities for outstanding accounts receivable from commercial clients. This role ensures timely payments, resolves billing discrepancies, and maintains positive client relationships while minimizing financial risk to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage assigned customer accounts to ensure timely collection of outstanding balances.</li><li>Contact clients via phone, email, and written correspondence to follow up on past due invoices.</li><li>Investigate and resolve payment discrepancies, disputes, and billing issues.</li><li>Collaborate with internal departments (Sales, Customer Service, Billing) to resolve account issues and ensure accurate invoicing.</li><li>Maintain detailed records of collection activities, communications, and payment arrangements.</li><li>Prepare and distribute aging reports and collection status updates to management.</li><li>Recommend accounts for escalation, legal action, or write-off when necessary.</li><li>Ensure compliance with company policies, procedures, and applicable regulations.</li><li>Support month-end and year-end closing processes related to accounts receivable.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Collections Specialist to join our team in Nashua, New Hampshire. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and addressing any discrepancies with accuracy. This position requires excellent communication skills and the ability to collaborate effectively with various internal departments.<br><br>Responsibilities:<br>• Oversee customer collections while maintaining a high level of professionalism and providing consistent follow-ups.<br>• Reconcile customer accounts by investigating and resolving billing discrepancies promptly and accurately.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and troubleshoot account issues.<br>• Regularly review and monitor aging reports to ensure accounts are up-to-date and maintain proper records of all transactions.<br>• Process customer payments efficiently and prepare detailed reports on payment activities.<br>• Utilize internal systems for managing accounts, generating reports, and processing transactions.<br>• Ensure compliance with company policies and procedures while managing collections.<br>• Identify opportunities for process improvements to enhance collection efficiency.
We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Cincinnati, Ohio. This role is essential in ensuring the accuracy and timeliness of collections processes while maintaining strong relationships with customers. The ideal candidate will bring a proactive approach to managing accounts and resolving payment issues efficiently.<br><br>Responsibilities:<br>• Monitor accounts to identify overdue payments and take appropriate action to ensure timely collection.<br>• Receive and accurately post payments to customer accounts while maintaining detailed records.<br>• Conduct in-depth analysis of payment histories and outstanding debts to support collection strategies.<br>• Communicate professionally with customers to address billing concerns and resolve credit issues.<br>• Generate and distribute customer account statements monthly or as requested.<br>• Maintain organized records of account statuses and the progress of collection efforts.<br>• Prepare and present detailed reports on collection activities, including weekly accounts receivable reviews.<br>• Perform daily accounting tasks such as accounts receivable collections, cash applications, and reconciliations.<br>• Lead the collection process, including bank deposit reconciliations and wire transfer preparations.<br>• Collaborate with administrative teams across locations to address and resolve payment issues effectively.
<p>We are looking for a dedicated Collections Specialist to join our team in Northwest, Indiana. In this role, you will manage accounts receivable processes, ensuring timely payments and resolving any discrepancies. This position requires excellent communication skills, attention to detail, and the ability to collaborate across departments to maintain financial accuracy and compliance. The salary range for this role is 50K-55K with medical, dental, vision, 401K and a very generous PTO package. </p><p><br></p><p>Responsibilities:</p><p>• Monitor aging reports to identify overdue accounts and take appropriate action.</p><p>• Negotiate payment terms with clients while adhering to company guidelines.</p><p>• Document collection activities and update records in the accounting system.</p><p>• Investigate and address billing disputes or payment discrepancies.</p><p>• Partner with billing, customer service, and sales teams to resolve account concerns.</p><p>• Maintain thorough records of all communications and actions related to collections.</p><p>• Escalate unresolved payment issues to management for further review.</p><p>• Compile and present detailed collection reports to assist in decision-making.</p><p>• Ensure adherence to company policies, legal requirements, and confidentiality protocols.</p><p>• Support team operations by cross-training in various roles and completing assigned tasks.</p>
