<p>Are you passionate about building strong relationships and driving financial success? Join our client's dynamic team as a Relationship Manager, where you'll play a pivotal role in helping clients achieve their financial goals while fostering trust and collaboration. In this exciting position, you'll leverage your expertise in financial solutions and client engagement to manage and grow a diverse portfolio of clients. If you're a proactive problem solver with exceptional communication skills and a deep understanding of the financial industry, we want to hear from you! Take the next step in your career and be part of an organization that values innovation, teamwork, and client-centric success.</p><p><br></p><p>Responsibilities: </p><ul><li>Manage and maintain client relationships effectively</li><li>Communicate clearly and efficiently with clients and team members</li><li>Ensure strict adherence to compliance regulations within the company</li><li>Utilize Series 65 skills in managing client portfolios</li><li>Implement wealth management strategies for clients</li><li>Resolve client inquiries promptly and in a detail-oriented manner</li><li>Monitor client accounts regularly and take necessary actions</li><li>Process client applications accurately and efficiently.</li></ul>
We are looking for an experienced Product Manager to join our team in Sandy Springs, Georgia. In this position, you will play a key role in shaping the vision, strategy, and execution of custom applications and APIs to meet business and customer needs. This role requires strong leadership, technical knowledge, and the ability to manage cross-functional teams effectively.<br><br>Responsibilities:<br>• Develop and maintain the product vision, strategy, and roadmap for custom applications and APIs.<br>• Identify market trends and business opportunities, translating them into actionable product initiatives.<br>• Collaborate with stakeholders to gather and prioritize requirements, ensuring alignment with organizational goals.<br>• Create detailed user stories, acceptance criteria, and functional specifications for development teams.<br>• Lead cross-functional teams through the Agile or hybrid product development lifecycle, ensuring timely delivery.<br>• Partner with engineering teams to ensure technical feasibility and adherence to best practices, security, and scalability.<br>• Oversee API lifecycle management, including design, documentation, versioning, and deprecation.<br>• Coordinate testing, quality assurance, and deployment activities for applications and APIs.<br>• Act as the primary liaison between technical and business teams, providing regular updates on progress and KPIs.<br>• Gather user feedback to improve product features and inform future releases.
<p>We are looking for a dedicated Pricing Analyst to join a team in Arden Hills, Minnesota. In this long-term contract position, you will play a critical role in supporting process optimization initiatives while managing contract administration tasks. You will collaborate with various teams to ensure efficient workflows, accurate documentation, and timely processing of rebates and special pricing programs.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with cross-functional teams, including Rebates and Fees, Pricing and Contracting, and Global Business Support, to maintain efficient and accurate workflows.</p><p>• Manage and update market share forms consistently within contract management systems.</p><p>• Communicate rebate performance results to the Sales organization and prepare customer-facing documentation.</p><p>• Submit rebate payment requests to the Accounting team on a weekly basis, adhering to standard operating procedures.</p><p>• Utilize contract management tools to ensure timely and accurate rebate processing.</p><p>• Analyze moderate complexity problems to develop practical solutions based on identifiable factors.</p><p>• Respond to ad-hoc information requests from the Sales team and customers related to rebate payments.</p><p>• Provide support to the Process Optimization team and assist with additional tasks as needed.</p><p>• Ensure adherence to industry practices, techniques, and organizational standards.</p>
We are looking for a skilled and dynamic Project Manager to oversee the launch of a new product from concept to market introduction. This position requires an experienced individual who can lead cross-functional teams, manage timelines, and ensure successful delivery of project goals. If you thrive in a fast-paced environment and have a passion for driving innovation, this role is ideal for you.<br><br>Responsibilities:<br>• Develop detailed project plans and timelines to guide the successful launch of new products.<br>• Collaborate with product design, marketing, engineering, and sales teams to align project objectives with organizational goals.<br>• Oversee the product development lifecycle, ensuring milestones are met on time and within budget.<br>• Monitor project budgets and allocate resources efficiently to meet competing priorities.<br>• Identify risks early in the project cycle and implement effective mitigation strategies.<br>• Facilitate beta testing and gather customer feedback to refine the product before launch.<br>• Resolve challenges or roadblocks to maintain project alignment with deadlines.<br>• Ensure quality standards are met and deliverables address business and customer needs.<br>• Support post-launch activities by transitioning the product to operational teams and measuring its success.<br>• Recommend optimizations based on post-launch feedback and analysis.
We are looking for a skilled Pricing Analyst to join our team in Denver, Colorado. This role is critical in developing and implementing pricing strategies that align with organizational goals, ensuring profitability, and supporting client engagement management. As a key contributor, you will leverage financial modeling and analytics to inform decision-making and enhance pricing solutions.<br><br>Responsibilities:<br>• Design and execute competitive pricing strategies to align with organizational objectives and drive profitability.<br>• Develop financial models to evaluate pricing proposals and provide innovative solutions.<br>• Conduct detailed profitability analyses for client engagements and timekeepers to support strategic planning.<br>• Perform sensitivity analyses to assess the impact of pricing decisions and identify key risks.<br>• Collaborate with attorneys to implement effective budgeting and matter management strategies.<br>• Monitor and evaluate alternative fee arrangements (AFAs) and client budgets for profitability.<br>• Assist with annual timekeeper rate setting by providing benchmarking data and competitive intelligence.<br>• Maintain accurate rate structures for timekeepers, clients, and matters within financial systems.<br>• Support the preparation of pricing components for client RFPs, pitches, and proposals.<br>• Create and deliver reports and visualizations on profitability, rates, and pricing metrics using business intelligence tools.
<p>We are seeking an experienced <strong>Senior Marketing Specialist </strong>with 7+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Must have experience with Salesforce, CRM platforms, Excel, and Tableau. Salary is up to 95K with some flex depending on experience and qualifications.</p><p><strong> </strong></p><p>The Senior Marketing Specialist develops member segmentation strategies, journey maps, and personalized experiences to drive engagement, growth, and retention. This role combines strategic thinking, creativity, data insights, and collaboration to deliver measurable marketing outcomes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and execute marketing initiatives driven by business goals, segmentation strategies, and market trends.</li><li>Design personalized segmentation strategies, including account-based marketing, to enhance engagement and growth.</li><li>Collaborate with sales and member relations teams to align on priorities, goals, and execution.</li><li>Partner with digital, events, and content teams to ensure strategy alignment and maximize program effectiveness.</li><li>Track and analyze metrics to assess campaign effectiveness, optimize performance, and generate actionable insights.</li><li>Support sales teams with insights, campaign strategies, and marketing collateral.</li><li>Manage budgets and operational activities for segment-specific marketing programs.</li><li>Conduct market analysis to inform and refine marketing strategies.</li></ul>
<p>We are looking for an experienced Social Media Coordinator or Manager to join our client's fast-growing marketing team in Ann Arbor, Michigan. In this role, you will play a pivotal part in shaping the organization's social media presence, managing both organic and paid campaigns, and ensuring consistent, high-quality content across multiple social platforms. This position offers the opportunity to collaborate with external partners and the community, and requires flexibility to work outside standard hours to stay aligned with emerging trends. This is an exciting role for a social media coordinator looking to partner with big brands, well-established Detroit based organizations, and support social media growth for the organization. Apply today if you are driven and motivated by content creation to make an impact in the Ann Arbor community! </p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive social media strategies that align with organizational goals.</p><p>• Manage and optimize content across platforms such as Meta, Instagram, LinkedIn, X (formerly Twitter), TikTok, Reddit, and YouTube.</p><p>• Create, curate, and schedule engaging content, including short-form videos, reels, copy, and hashtags, to enhance audience engagement.</p><p>• Oversee paid social media campaigns and monitor their performance to ensure maximum ROI.</p><p>• Collaborate with external partners, community leaders, and well-known brands in Michigan, to amplify the organization’s presence and engagement.</p><p>• Utilize digital asset management tools to organize and maintain media assets.</p><p>• Monitor social media trends and adjust strategies to capitalize on emerging opportunities.</p><p>• Maintain a content calendar to ensure consistent posting and strategic alignment.</p><p>• Provide after-hours availability for timely responses and trend-based content creation during evenings and weekends.</p><p>• Work with video and photo editing tools to produce high-quality multimedia content.</p>
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>We are looking for a detail-oriented Communication Specialist to join our team based in Eden Prairie, Minnesota, on a long-term contract basis. In this role, you will play a pivotal part in managing the migration of approximately 200 transactional communications to a new consumer-facing platform, ensuring alignment with brand standards and compliance requirements. This position offers the opportunity to collaborate with creative and marketing teams while overseeing the full lifecycle of communication development, from initial creation to final implementation.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end process of migrating transactional communications to a new platform, ensuring quality and compliance at every stage.</p><p>• Collaborate with creative and marketing teams to develop communication materials that align with brand and platform standards.</p><p>• Coordinate reviews and approvals with business stakeholders, legal teams, and compliance departments.</p><p>• Input finalized communication materials into systems for deployment by print and digital communication partners.</p><p>• Track and manage individual communication projects, ensuring deadlines and quality standards are met.</p><p>• Provide regular updates on project status, highlighting key achievements and addressing challenges to cross-functional teams.</p><p>• Advocate for process improvements and ensure smooth execution across upstream and downstream dependencies.</p><p>• Utilize project management tools, such as Adobe Workfront, to organize and monitor workflows.</p><p>• Support reporting efforts that detail progress, risks, and outcomes to leadership and stakeholders.</p>
We are looking for an experienced Product Manager to join our team in Alpharetta, Georgia. In this role, you will oversee the development and execution of product strategies, ensuring alignment with client needs and organizational goals. You will play a pivotal role in driving product innovation, fostering client engagement, and collaborating across teams to deliver impactful solutions.<br><br>Responsibilities:<br>• Develop and implement product strategies that emphasize client satisfaction, retention, and engagement from a global perspective.<br>• Manage the customer product roadmap, ensuring timely delivery of new features and updates that address client needs.<br>• Lead initiatives to enhance client relationships by deepening engagement and maximizing the value clients derive from the product.<br>• Act as a strong advocate for clients, ensuring their feedback and requirements are integrated into the product development process.<br>• Conduct regular client meetings, presentations, and demonstrations to keep them informed about updates and new features.<br>• Leverage customer insights to identify opportunities for product enhancements and innovative features.<br>• Collaborate with internal teams to align product roadmaps with client expectations and broader business objectives.<br>• Partner with sales teams to understand client challenges and identify opportunities for tailored product solutions.<br>• Communicate product updates and manage expectations effectively within the team to ensure seamless client experiences.<br>• Support global launch teams in delivering sales enablement materials and ensuring alignment with sales needs.
<p>We are looking for a dynamic Market Leader to oversee and drive growth within the technical and building insulation sector. This role requires a strong focus on team leadership, client management, and market expansion while ensuring safety standards and operational excellence. Based in St. Paul, Minnesota, this position offers an opportunity to collaborate across departments and contribute to the company’s strategic vision.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of strategies.</p><p>• Manage and mentor team members to achieve performance goals while fostering a culture of safety and collaboration.</p><p>• Cultivate and maintain strong relationships with key clients, vendors, and industry partners.</p><p>• Drive revenue growth by identifying new opportunities and expanding the customer base.</p><p>• Collaborate with business development representatives and regional sales leaders to promote company products effectively.</p><p>• Ensure compliance with safety standards and regulations across all operations.</p><p>• Analyze market trends and competitor activities to inform strategic decision-making.</p><p>• Oversee data entry and account management processes to ensure accuracy and efficiency.</p><p>• Represent the company at industry events and forums to strengthen market presence.</p><p>• Monitor and report on segment performance, providing insights to senior leadership.</p>
Southwest distribution company is hiring a Sales Support Lead. Will oversee and train two in Customer Service and partner closely with Sales, Accounting and Operations. Looking for a customer focused individual, who will bring expertise and process improvement to the department. Must have 3+ years in Customer Service or Inside sales support, ideally business to business. Will be responsible for reaching out to existing clients and improving the sales and customer experience. Must have strong communication, and experience processing customer orders from beginning to end. Degree is a plus.
We are looking for an experienced Product Manager to join our team in Sandy Springs, Georgia. In this Contract-to-permanent role, you will lead the strategic development and execution of custom applications and APIs, ensuring alignment with business goals and customer needs. This position offers an excellent opportunity to collaborate with cross-functional teams and drive impactful product solutions.<br><br>Responsibilities:<br>• Define and maintain the product vision, strategy, and roadmap for custom applications and APIs.<br>• Identify market opportunities and translate them into actionable product initiatives.<br>• Collaborate with stakeholders to gather and prioritize requirements, ensuring alignment with organizational goals.<br>• Develop user stories, acceptance criteria, and technical specifications for development teams.<br>• Lead cross-functional teams through the Agile product development lifecycle to ensure timely and efficient delivery.<br>• Partner with engineering teams to guarantee technical feasibility and adherence to best practices.<br>• Oversee API lifecycle management, including design, documentation, versioning, and deprecation.<br>• Ensure APIs meet performance, reliability, and security standards while enhancing developer experience.<br>• Coordinate testing, quality assurance, and deployment activities for applications and APIs.<br>• Act as the primary liaison between business and technical teams, providing regular updates to leadership.
We are looking for a dynamic Brand Specialist to join our team in Pompano Beach, Florida. In this Contract-to-permanent position, you will play a vital role in maintaining and enhancing our brand reputation, ensuring consistent messaging across social media and customer interactions. This is an exciting opportunity to collaborate with marketing experts and engage directly with our audience to foster a positive brand image.<br><br>Responsibilities:<br>• Manage and curate content across key social media platforms, including TikTok, LinkedIn, and Instagram, to promote brand awareness.<br>• Respond to customer inquiries and resolve issues efficiently, ensuring exceptional service and maintaining the brand's positive reputation.<br>• Analyze brand performance metrics to assess public perception and engagement, providing actionable insights.<br>• Collaborate closely with the Digital Marketing Manager to align branding efforts with overall marketing strategies.<br>• Act as the brand’s voice, delivering consistent messaging and maintaining a strong connection with the audience.<br>• Provide concierge-level services during client engagements and events to enhance brand representation.<br>• Attend conferences and networking events to represent the brand and build meaningful relationships.<br>• Utilize Shopify and other tools to support branding and marketing initiatives.<br>• Keep up-to-date with social media trends and best practices to optimize campaign performance.
We are looking for an experienced Chief Marketing Officer (CMO) to lead and execute innovative marketing strategies for a growing B2C service company specializing in swimming pool services. This long-term contract position offers the opportunity to make a significant impact on customer acquisition, retention, and overall brand growth. Candidates must be located on the East Coast, as occasional travel within the tri-state area may be required.<br><br>Responsibilities:<br>• Develop and implement comprehensive digital and brand marketing strategies to drive customer acquisition and retention.<br>• Oversee top-of-funnel marketing efforts, including digital campaigns and direct mail initiatives, to attract new customers.<br>• Analyze customer feedback and survey data to enhance customer satisfaction and foster repeat business.<br>• Collaborate with general and regional managers to align marketing initiatives with business goals.<br>• Utilize field service software, such as ServiceTitan or similar platforms, to streamline marketing operations.<br>• Create and execute integrated marketing campaigns that align with the company’s growth objectives.<br>• Establish metrics to measure the effectiveness of marketing strategies and optimize performance.<br>• Partner with the IT department to ensure seamless integration of marketing tools and technologies.<br>• Travel occasionally within the tri-state area to meet with stakeholders and oversee regional marketing efforts.
<p><br></p><p>Robert Half is currently seeking a proactive and organized Part-Time Marketing Assistant for our client in Grand Rapids. As a Marketing Assistant, you will provide essential support to the marketing team in various tasks to help drive successful marketing campaigns and initiatives.</p><p> </p><p>Responsibilities: </p><ul><li>Assist in the execution of marketing campaigns across multiple channels, including digital, print, and social media.</li><li>Coordinate and manage marketing materials, ensuring they are up to date and readily available.</li><li>Conduct market research and competitor analysis to provide valuable insights for marketing strategies.</li><li>Assist in the creation and proofreading of marketing content, such as blog posts, emails, and social media posts.</li><li>Help maintain and update the client's website content and ensure it aligns with marketing efforts.</li><li>Support the organization and coordination of marketing events and trade shows.</li><li>Monitor and analyze marketing data to track campaign performance and report on key metrics.</li><li>Collaborate with team members and external partners to ensure seamless execution of marketing initiatives.</li><li>Stay informed about industry trends and best practices to contribute fresh ideas to the marketing team.</li></ul><p><br></p>
We are looking for a dedicated Product Manager to join our team in Glendale, California. In this long-term contract position, you will play a pivotal role in driving the development and optimization of key internal tools that support critical business processes. This is an opportunity to collaborate with talented teams and stakeholders to deliver innovative solutions that align with strategic organizational goals.<br><br>Responsibilities:<br>• Act as the primary liaison between business partners and engineering teams to ensure seamless communication and alignment.<br>• Develop and maintain a clear product vision, transforming it into actionable roadmaps, features, and prioritized backlogs.<br>• Write detailed and actionable user stories, lead backlog refinement sessions, and ensure product requirements are well-documented.<br>• Collaborate with cross-functional teams, including design, engineering, and analytics, to define features and deliver impactful solutions.<br>• Facilitate requirements-gathering sessions to deeply understand business needs and translate them into scalable product solutions.<br>• Manage the dynamic product backlog, ensuring prioritization aligns with organizational goals and stakeholder expectations.<br>• Provide structured documentation to guide the development team in building new features effectively.<br>• Monitor metrics and progress to ensure continuous improvement and adherence to best practices.<br>• Utilize Agile Scrum methodologies to drive project management and deliver results efficiently.<br>• Coordinate with stakeholders to maintain alignment and address evolving business priorities.
<p>About the Role</p><p>We’re seeking a high-performing Technical Sales Director with a strong technical background to lead and grow a dynamic team of technical sales professionals. This is a player-coach role: you’ll manage a team of Technical Sales Managers and Product Managers while also owning key accounts and driving your own quota.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead, mentor, and develop a team of sales professionals including Sales Engineers, Product Managers, and Technical Sales Managers.</li><li>Drive revenue growth across a diverse customer base </li><li>Manage and grow strategic accounts.</li><li>Collaborate closely with Product Managers transitioning into sales roles; provide coaching and sales enablement.</li><li>Own and optimize the sales process using CRM, with plans to upgrade to a more robust CRM/ERP system.</li><li>Partner with leadership to refine commission structures and implement accelerators </li><li>Report directly to executive leadership and participate in strategic planning</li></ul>
<p>A settlement class action administration services company is seeking to add a VP of Business Development salesperson to their thriving company, to sell class action services. <strong>Prior experience with this sort of sell is imperative.</strong></p><p><br></p><p>The ideal candidate will sit in Southern California, but Business Development VPs in the Bay Area are also welcome to apply.</p><p><br></p><p>Day to day, is this sales person generating their own leads with class action law firms, and some will be provided. They will be selling a wide range of class action administrative services for developing, managing, and executing settlements. The company uses Salesforce.</p><p><br></p><p>Ex-lawyers or folks with JDs are strongly encouraged to apply! This would be the ideal background.</p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><ul><li>The VP of Sales (your boss) is not a micromanager. He doesn’t hold his team to weekly or monthly metrics. You get to control your day and business.</li><li>Social sell – taking clients out a is a big part of the job.</li><li>Great chance for lawyers to try something besides lawyering.</li><li>Family company with tons of support. Even single moms have this job and still make time for their kids. </li></ul>
<p>We are looking for a dedicated Marketing Assistant to join our team in the Newcastle, Maine area. In this Contract-to-Permanent position, you will play a vital role in supporting marketing initiatives, ensuring engaging content creation, and fostering positive public interactions. This is a fully onsite role, and occasional travel to store locations and events may be required.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the marketing director to develop and execute content strategies for social media platforms and the company website.</p><p>• Manage, curate, and create engaging content, including images, videos, and written posts, to enhance brand visibility.</p><p>• Monitor public interactions on social media.</p><p>• Assist with planning and executing direct marketing campaigns and email marketing initiatives.</p><p>• Support event planning and coordination efforts to ensure successful promotional activities.</p><p>• Utilize tools such as Canva and Adobe InDesign to design marketing materials and graphics.</p><p>• Maintain organization and professionalism while managing multiple tasks and deadlines.</p><p>• Ensure consistent branding and messaging across all marketing channels.</p><p>• Perform administrative tasks related to marketing activities, including data entry and reporting.</p>
<p>A Globally recognized entertainment company is looking for a Licensing Coordinator to join our dynamic team in San Diego, California. In this role, you will support various marketing initiatives, including licensing coordination, campaign management, and partner relationships, while contributing to the growth of our brand presence. This position provides an exciting opportunity to work in a fast-paced environment with cross-functional collaboration and exposure to multiple product categories.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate licensing activities across diverse product categories, ensuring alignment with brand objectives and growth strategies.</p><p>• Manage contract processes using royalty management systems, maintaining accurate documentation.</p><p>• Assist in creating pitch materials, presentations, and conducting industry research to support marketing initiatives.</p><p>• Analyze sales data and market trends to provide actionable insights for licensing decisions.</p><p>• Maintain internal reports, including trackers for licensee lists, new business opportunities, and contract renewals.</p><p>• Collaborate with internal teams such as Brand, Legal, and Finance to ensure seamless execution of marketing strategies.</p><p>• Support external partnerships by fostering relationships with licensees and retailers.</p><p>• Participate in trade shows, business meetings, and licensee visits to strengthen meaningful connections.</p><p>• Contribute to the planning and execution of direct marketing campaigns and social media strategies.</p>
We are looking for a dynamic Product Analyst to join our team in Indianapolis, Indiana. In this role, you will be instrumental in managing product lifecycles, driving development initiatives, and identifying innovative opportunities to enhance our offerings. Your insights into market trends and collaborative approach will play a key role in shaping strategies that align with consumer needs and industry standards.<br><br>Responsibilities:<br>• Oversee the lifecycle of existing products while contributing to the development of new product initiatives.<br>• Conduct market research to understand consumer trends and create detailed customer profiles.<br>• Monitor industry advancements to uncover opportunities for new products and competitive pricing models.<br>• Collaborate with cross-functional teams to assess design feasibility, determine production requirements, and create strategic marketing plans.<br>• Develop comprehensive roadmaps and timelines for product launches and enhancements.<br>• Ensure product packaging, labeling, and promotional materials meet regulatory and safety standards.<br>• Provide recommendations for optimizing supply chain logistics and procurement processes.<br>• Engage in contract negotiations to secure favorable terms for product sourcing and development.
We are looking for a Digital Product Manager to lead the development and execution of innovative digital solutions. This role requires a strategic thinker with a keen eye for user-focused design and an understanding of personalized features. Join our team in Ronkonkoma, New York, to shape the future of digital experiences and drive impactful results.<br><br>Responsibilities:<br>• Develop and implement strategies to deliver cutting-edge digital products, ensuring alignment with long-term business goals.<br>• Collaborate closely with executives to identify digital capabilities and address product-related challenges.<br>• Partner with web designers and developers to create and refine digital solutions that meet client needs.<br>• Design wireframes and mockups to support the creation of user-centered applications and websites.<br>• Translate user feedback into tailored solutions, enhancing product functionality and engagement.<br>• Optimize digital platforms to improve performance, efficiency, and user experience.<br>• Prepare comprehensive technical documentation to ensure clarity and consistency across projects.<br>• Continuously monitor and analyze product performance, driving iterative improvements and innovation.
<p>We are looking for a dynamic Business Development Manager to lead strategic initiatives aimed at expanding our client's manufacturing footprint. In this role, you will identify growth opportunities, manage client relationships, and represent our organization in industry events to enhance market presence. This position is based in Oshkosh, Wisconsin, and offers an exciting opportunity to contribute to long-term business success.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and implement a strategic plan to drive growth and success in the manufacturing industry.</li><li>Identify and secure high-value accounts to achieve consistent revenue increases and expand market reach.</li><li>Monitor industry trends, competitor activities, and emerging technologies to align business strategies with market demands.</li><li>Collaborate closely with internal teams.</li><li>Build and maintain strong relationships with key stakeholders to foster long-term partnerships and business opportunities.</li><li>Analyze market data and trends to identify new business opportunities and inform strategic decision-making.</li><li>Prepare detailed reports and presentations to communicate progress, insights, and growth strategies to leadership.</li><li>Lead client acquisition efforts, including cold calling, strategic outreach, and personalized engagement.</li><li>Ensure all business development activities adhere to organizational standards and compliance requirements.</li></ul><p><br></p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
