We are looking for an IT Support Technician to join our team in Bronx, New York. In this role, you will be responsible for delivering hands-on technical support, troubleshooting, and repair services for desktop systems in a corporate environment. This is a contract to permanent position, offering the opportunity to transition into a permanent role based on performance within 3-6 months.<br><br>Responsibilities:<br>• Provide on-site support for desktop systems, including diagnosing and resolving technical issues.<br>• Perform hardware repairs and software troubleshooting to ensure optimal workstation functionality.<br>• Utilize tools such as Active Directory to manage user accounts and permissions effectively.<br>• Assist with Office 365 applications, ensuring smooth operation and addressing any user challenges.<br>• Deliver excellent customer service while addressing IT concerns and resolving user requests.<br>• Support Mac systems alongside Windows 10 environments as required.<br>• Implement desktop imaging processes to prepare workstations for deployment.<br>• Work with proprietary technologies to meet organizational needs.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to ensure seamless IT support across the organization.
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
We are looking for a skilled Lead Identity and Access Management (I& AM) System Engineer to join our team in Reston, Virginia. In this role, you will architect and manage enterprise identity solutions while ensuring robust access governance across hybrid and cloud environments. Your expertise will drive the implementation of advanced security measures and compliance frameworks to safeguard organizational systems and data.<br><br>Responsibilities:<br>• Design, implement, and maintain enterprise identity solutions using Microsoft Entra ID and related technologies.<br>• Administer and optimize Privileged Access Management and Privileged Identity Management frameworks to enhance security.<br>• Develop and enforce Conditional Access Policies to ensure secure user access across platforms.<br>• Manage Access Reviews and Just-in-Time (JiT) access models to uphold least privilege principles.<br>• Integrate Microsoft Defender for Cloud and Identity tools to improve detection and response capabilities.<br>• Oversee Single Sign-On integrations and dynamic group configurations for streamlined access management.<br>• Lead the organization's identity and access management program to align with cybersecurity and compliance goals.<br>• Collaborate with infrastructure, application, and security teams to implement cohesive identity controls.<br>• Communicate program roadmaps, risks, and security updates to senior leadership and stakeholders.<br>• Mentor and guide engineers at the beginning of their careers to foster growth and technical proficiency.
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
<p>We are looking for an entry-level Associate Business Systems Analyst to join our team in Hopkins, Minnesota. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a liaison between business teams and IT to ensure efficient communication and process alignment.</p><p>• Provide support to front-line teams by participating in case consultations and delivering solutions.</p><p>• Update and maintain documentation to ensure accuracy and relevance.</p><p>• Conduct training sessions to enhance team knowledge and effectiveness.</p><p>• Perform quality reviews to maintain compliance with applicable laws, regulations, and company standards.</p><p>• Assist with basic data tasks during compliance and audit reviews.</p><p>• Ensure adherence to policies and procedures across business operations.</p><p>• Utilize tools like Microsoft Excel, Word, and PowerPoint to support reporting and documentation needs.</p><p>• Collaborate with business units to address system-related challenges and improve processes.</p><p>• Monitor regulatory requirements to ensure operational compliance.</p>
We are looking for an experienced Java Developer to join our team on a long-term contract basis, contributing to key back-end development projects in the financial services industry. This position will focus on creating scalable and secure solutions for bank integrations, collaborating with vendors and internal teams to deliver high-performing systems. Based in Appleton, Wisconsin, this role offers an opportunity to work on cutting-edge technologies in a dynamic and innovative environment.<br><br>Responsibilities:<br>• Develop and implement bank integration services to enhance system functionality.<br>• Collaborate with external vendors and internal engineering teams to ensure seamless integration processes.<br>• Design and lead system architecture for small to mid-scale development initiatives.<br>• Build and maintain CI/CD pipelines using tools such as GitHub Actions to streamline deployment processes.<br>• Utilize modern frameworks and tools to work within a cloud-based environment.<br>• Ensure high-quality code standards and system security throughout the development lifecycle.<br>• Participate in technical reviews and provide critical input to improve system design and performance.<br>• Troubleshoot and resolve issues related to integration and system functionality.<br>• Stay updated with the latest technologies and industry best practices to continuously enhance development processes.<br>• Contribute to the greenfield development efforts, building solutions from the ground up.
We are looking for a skilled Software Engineer to join our manufacturing team in Grand Rapids, Michigan. In this role, you will design and implement innovative software solutions, collaborate with cross-functional teams, and ensure systems are optimized for business needs. This position offers a dynamic environment where your technical expertise will directly contribute to organizational success.<br><br>Responsibilities:<br>• Develop and maintain software applications using languages such as C#, .NET, and JavaScript.<br>• Create and optimize front-end interfaces with tools like React.js and HTML.<br>• Manage database systems, including SQL and T-SQL, to ensure data integrity and performance.<br>• Integrate ERP systems such as Epicor to streamline business operations.<br>• Utilize AI tools and services to deliver rapid and effective solutions.<br>• Map and document processes using tools like Google Drawing, Visio, or Lucidchart.<br>• Collaborate with team members to identify and implement improvements to existing systems.<br>• Troubleshoot and resolve on-call emergency situations as needed.<br>• Participate in scheduled maintenance and system upgrades during off-hours.<br>• Travel occasionally to support project and system needs.
<p>We are looking for a skilled Systems Engineer II to join our team in Germantown, Wisconsin. In this role, you will contribute to the development, maintenance, and optimization of IT systems, ensuring they operate efficiently and securely. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to support organizational objectives. This role requires candidates to be onsite (hybrid) - local candidates are preferred. Also, no third-party candidates will be considered. </p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Active Directory environments to ensure optimal performance and security.</p><p>• Administer and troubleshoot Microsoft Windows Server systems to support business operations.</p><p>• Manage Azure Active Directory to facilitate seamless integration with cloud-based services.</p><p>• Oversee Citrix technologies to provide efficient virtual desktop and application solutions.</p><p>• Perform updates and maintenance tasks on Microsoft Exchange to ensure reliable email communication.</p><p>• Monitor system performance and implement improvements to enhance reliability and scalability.</p><p>• Collaborate with cross-functional teams to design and implement IT solutions.</p><p>• Develop and maintain documentation for system configurations and procedures.</p><p>• Identify and resolve technical issues promptly to minimize downtime.</p><p>• Stay informed about emerging technologies and recommend enhancements to current systems.</p>
We are looking for a skilled Systems Analyst to join our team in Whitehall, Michigan. In this role, you will analyze and improve operational workflows, ensuring efficient use of technology and seamless integration of systems. You will collaborate with cross-functional teams to design, test, and implement solutions that meet organizational needs while maintaining data integrity.<br><br>Responsibilities:<br>• Analyze current operational processes to identify inefficiencies and recommend system-based improvements.<br>• Collaborate with various departments to optimize system usage and reduce reliance on manual procedures.<br>• Develop, test, and document system functionalities in collaboration with technical teams, ensuring operational systems are maintained effectively.<br>• Act as a project coordinator for enterprise-wide initiatives, including creating project plans, monitoring timelines, and addressing resource needs.<br>• Work closely with IT staff and end users to troubleshoot system issues and implement upgrades or enhancements.<br>• Design workflow diagrams and recommend solutions to address existing system challenges.<br>• Provide comprehensive training, documentation, and ongoing support to system users.<br>• Ensure seamless integration between enterprise systems and external platforms, maintaining data consistency.<br>• Support the resolution of technical issues by coordinating with vendors and internal IT teams when necessary.<br>• Perform additional IT and business analysis tasks to support organizational goals.
We are looking for an experienced IT Support Technician to join our team in Cleveland, Ohio. This position focuses on providing technical assistance and troubleshooting support for desktop systems, warehouse technologies, and related hardware. The ideal candidate will have strong knowledge of Microsoft solutions and the ability to document IT configurations effectively.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including installation, configuration, and maintenance.<br>• Troubleshoot and resolve issues related to Microsoft desktop solutions such as O365, M365, SharePoint, OneDrive, and Active Directory.<br>• Support warehouse technologies, including handheld scanners, label printers, and warehouse management systems.<br>• Document IT configurations, processes, and change management activities to ensure consistency and compliance.<br>• Manage desktop imaging and hardware setup for new and existing users.<br>• Ensure the security and functionality of desktop systems through regular updates and maintenance.<br>• Collaborate with team members to resolve complex technical issues and improve support processes.<br>• Assist in maintaining Active Directory, including user accounts and access permissions.<br>• Provide clear and timely communication with users regarding technical issues and updates.<br>• Conduct training sessions or provide guidance to users for common IT tools and systems.
We are looking for a skilled Business Systems Analyst to join our team in Ft. Lauderdale, Florida. In this role, you will play a critical part in ensuring the functionality and performance of key platforms, particularly within the solar division. Your expertise will help streamline operations, troubleshoot issues, and enhance platform usability to support the organization’s goals.<br><br>Responsibilities:<br>• Serve as the primary technical resource for the Procore platform within the solar division, ensuring optimal performance and usability.<br>• Collaborate with users to diagnose, resolve, and escalate technical challenges effectively.<br>• Oversee system configurations, monitor performance, and manage user access to maintain reliability.<br>• Work closely with organizational and field teams to drive adoption and implement platform improvements.<br>• Identify patterns in user feedback and develop solutions to enhance system functionality.<br>• Provide training and guidance to ensure users can maximize the tools and platforms available.<br>• Translate business requirements into actionable technical solutions that address operational needs.<br>• Stay updated on emerging technologies and tools to continuously enhance system capabilities.<br>• Ensure smooth integration and functionality of SaaS platforms within the organization.
We are looking for a skilled Software Developer to join our team in Ridgefield, Connecticut. This is a contract position with the potential for a permanent role, offering the opportunity to contribute to innovative projects in the wholesale distribution industry. The ideal candidate will work collaboratively with business teams and management to design and maintain applications that support various internal functions, including sales, finance, HR, and analytics.<br><br>Responsibilities:<br>• Design, develop, and maintain custom business applications using C# and .NET technologies.<br>• Collaborate with business teams to gather requirements and deliver tailored software solutions.<br>• Utilize data warehousing tools and analytics platforms, such as Power BI, Tableau, or Qlik, to support business intelligence initiatives.<br>• Work with Microsoft SQL Server or similar databases to ensure efficient data management and integration.<br>• Implement third-party development tools such as Redgate and DevExpress to enhance application functionality.<br>• Provide technical insights and solutions to optimize internal workflows and processes.<br>• Analyze and resolve issues related to software performance and functionality.<br>• Participate in team discussions and contribute to strategic technology decisions.<br>• Stay updated on emerging technologies and apply them to improve existing systems.<br>• Support the development and deployment of scalable solutions across various divisions of the company.
We are looking for a skilled Programmer Analyst to join our team in Houston, Texas. In this long-term contract role, you will play a key part in designing, developing, and maintaining software solutions that support critical business operations. This position requires strong technical expertise and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Develop and maintain software applications using Microsoft SQL Server, React, and Redux.<br>• Design and implement REST APIs to ensure seamless integration and communication between systems.<br>• Collaborate with team members to analyze business requirements and translate them into technical solutions.<br>• Optimize database performance and manage NoSQL databases such as MongoDB.<br>• Troubleshoot and resolve software issues to ensure system reliability.<br>• Perform system testing and validation to guarantee high-quality deliverables.<br>• Provide technical documentation and training to end-users as needed.<br>• Stay updated with emerging technologies and apply them to improve existing systems.<br>• Collaborate closely with stakeholders to deliver solutions aligned with business goals.
We are looking for an experienced IT Engineer to join our team on a long-term contract basis in La Mirada, California. In this role, you will provide hands-on support for various IT remediation tasks, network setups, and hardware installations. This position requires a proactive, detail-oriented individual who excels in small IT environments and can independently manage tasks with minimal supervision.<br><br>Responsibilities:<br>• Coordinate and execute onsite remediation tasks, ensuring project milestones are met effectively.<br>• Oversee the rollout process, including gathering requirements, obtaining approvals, and guiding implementation.<br>• Serve as onsite support for assigned tasks, such as documenting environments and capturing necessary details.<br>• Assist with hardware installations, including rack and stack, network segmentation, and Windows Server upgrades.<br>• Install and configure devices such as access points, workstations, and other hardware in alignment with project needs.<br>• Manage network setups, including server room configuration, workstation deployment, and printer configuration.<br>• Provide Level 2 and Level 3 support to resolve technical issues and ensure system reliability.<br>• Administer Active Directory, Microsoft 365, and other enterprise-level tools to support business operations.<br>• Contribute to cybersecurity remediation efforts by addressing identified vulnerabilities.<br>• Collaborate with team members and stakeholders to ensure seamless execution of IT projects.
<p>We are seeking an experienced IT professional to provide advanced technical support and ensure seamless operations across multiple locations. This role requires strong troubleshooting skills, a customer-first mindset, and the ability to work independently in dynamic environments. </p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Deliver advanced IT support and resolve escalated technical issues.</li><li>Troubleshoot hardware, software, systems, and network connectivity.</li><li>Support industry specific equipment.</li><li>Manage and resolve service tickets with a customer-centric approach.</li><li>Configure devices, perform workstation setups, and maintain accurate documentation.</li><li>Identify and implement improvements to systems and processes.</li></ul><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf (.com)</p>
<p>This Technical Derivatives Business Analyst position partners with both business and technology teams to enhance a derivatives trading platform. The role focuses on launching new products, optimizing system processes, and serving as a subject-matter expert in derivatives.</p><p><br></p>
We are looking for a skilled Software Implementation Analyst to join our team in Appleton, Wisconsin. This Contract to permanent position requires an experienced and detail-oriented individual with expertise in software development, system integrations, and configuration tasks. The role involves working with cutting-edge technologies to streamline processes and deliver efficient solutions.<br><br>Responsibilities:<br>• Develop and implement software solutions using C# and .NET frameworks.<br>• Configure applications and perform integrations to ensure seamless system functionality.<br>• Utilize low-code and no-code platforms for efficient development and process optimization.<br>• Collaborate with stakeholders to gather requirements and translate them into technical specifications.<br>• Work extensively with Microsoft SQL Server for database management and development.<br>• Ensure successful application integration using modern integration technologies.<br>• Troubleshoot and resolve technical issues related to software and system performance.<br>• Perform thorough testing and validation of software systems to ensure quality and reliability.<br>• Maintain documentation for development processes, configurations, and integrations.<br>• Stay updated with emerging technologies to enhance system capabilities and efficiency.
<p>We are looking for an experienced Systems Engineer to join our team in Germantown, Wisconsin. In this role, you will be responsible for managing and optimizing various systems, ensuring their seamless integration and performance. This position requires a strong technical background and a commitment to maintaining reliable and efficient IT operations. This role requires candidates to be onsite (hybrid) - local candidates are preferred. Also, no third-party candidates will be considered. </p><p><br></p><p>Responsibilities:</p><p>• Configure, maintain, and troubleshoot Active Directory to ensure secure and efficient user access.</p><p>• Administer Microsoft Windows Server environments, focusing on stability and performance.</p><p>• Manage Azure Active Directory to support cloud-based identity and access solutions.</p><p>• Implement and maintain Citrix technologies to enhance virtual desktop and application delivery.</p><p>• Oversee Microsoft Exchange operations, ensuring consistent email communication and system functionality.</p><p>• Collaborate with cross-functional teams to assess and address system requirements.</p><p>• Monitor server performance and proactively resolve issues to minimize downtime.</p><p>• Develop and document procedures for system upgrades and routine maintenance.</p><p>• Provide technical support and training to staff to ensure effective use of IT systems.</p><p>• Stay updated on emerging technologies to recommend improvements to existing systems.</p>
<p>We are looking for an entry-level IT Support Specialist to join our team. This role is supporting day-to-day technical needs across multiple locations. The ideal candidate is eager to learn, has a basic foundation in IT support, and is committed to providing friendly, reliable phone and onsite support. This role is a great opportunity to build hands-on experience in a dynamic environment while growing your technical skill set.</p><p><br></p><ul><li>Provide front-line IT support and assist with basic technical issues</li><li>Troubleshoot hardware, software, and simple network/connectivity problems</li><li>Support end users with workstation setups, device configuration, and peripheral equipment</li><li>Document steps taken and update service tickets accurately</li><li>Escalate complex issues to senior technicians when needed</li><li>Maintain a customer-first mindset when helping users</li><li>(Preferred) Provide basic support for clinical/healthcare applications or equipment</li></ul><p><br></p>
<p><strong>IT Service Desk Analyst</strong></p><p><strong>Location: </strong>Minnetonka, MN</p><p><strong>Schedule</strong>: Tuesday - Thursday, 8am-4pm (22.5hr/wk)</p><p><br></p><p><strong>Ready to launch your IT career in a role that blends hands-on tech support with real impact?</strong> Join our solveIT team, where we don’t just fix problems—we empower people. As part of our Global Shared Services Organization, you’ll be the face of IT for employees across the enterprise, helping them stay productive and connected.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><br></p><p>As an <strong>IT Service Desk Analyst</strong>, you’ll be the go-to expert for Level 1 support—primarily in person—at our headquarters. You’ll troubleshoot hardware, software, and AV issues, and deliver a top-tier customer experience with every interaction.</p><p><strong>Your day-to-day will include:</strong></p><ul><li>Supporting employees with laptop, software, and AV tech in conference rooms</li><li>Diagnosing and resolving incidents and service requests</li><li>Delivering friendly, client-focused customer service</li><li>Updating documentation and SOPs to reflect current practices</li><li>Monitoring escalations from external providers and ensuring timely resolution</li><li>Driving process improvements to reduce disruptions and enhance service quality</li><li>Meeting performance metrics that reflect service excellence</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong><em>Career Growth:</em></strong> Learn from experienced professionals and grow your technical and customer service skills</li><li><strong><em>Impact:</em></strong> Help employees stay productive and connected across the organization</li><li><strong><em>Innovation:</em></strong> Be part of a team that’s always looking for smarter, faster ways to solve problems</li><li><strong><em>Culture:</em></strong> Work in a collaborative, inclusive environment that values your ideas</li></ul>
<p><strong>***Need to be fluent in French and English*** No sponsorship</strong></p><p>We are looking for a skilled Help Desk Analyst to join our team in Carrollton, Texas. In this role, you will provide technical support for hardware and software systems, ensuring smooth operations across various devices and platforms. You will play an essential role in troubleshooting issues, maintaining systems, and delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain laptops, desktops, and related hardware and software to ensure optimal performance.</p><p>• Configure and support mobile devices, ensuring seamless functionality and user satisfaction.</p><p>• Troubleshoot and resolve hardware and network connectivity issues, minimizing downtime.</p><p>• Manage user accounts and control access in compliance with company policies.</p><p>• Perform data migration and remove outdated equipment, ensuring secure transition to new systems.</p><p>• Analyze issue trends and implement preventive solutions to reduce recurring problems.</p><p>• Utilize ServiceNow to address incidents and fulfill service requests efficiently.</p><p>• Administer local printer setups and video conferencing solutions, ensuring reliable operations.</p><p>• Provide support for various projects as needed, contributing to team goals.</p><p>• Deliver exceptional customer service while maintaining attention to detail and organizational standards.</p><p><br></p><p><strong>***Need to be fluent in French and English***No sponsorship</strong></p>
We are looking for a skilled Software Engineer to join our dynamic team in Clearwater, Florida. In this role, you will design, develop, and maintain high-quality software solutions while collaborating with cross-functional teams to deliver innovative technology. This position offers an excellent opportunity to work with cutting-edge tools and frameworks.<br><br>Responsibilities:<br>• Develop, test, and maintain web applications using C#, .NET, and ASP.NET technologies.<br>• Collaborate with team members to refine requirements and create effective software solutions.<br>• Implement user-friendly interfaces using JavaScript and React.js.<br>• Troubleshoot and debug software to ensure optimal performance and reliability.<br>• Participate in code reviews to ensure high standards of quality and maintainability.<br>• Stay up-to-date with emerging technologies and industry best practices to continuously improve development processes.<br>• Contribute to the design and architecture of new features and applications.<br>• Document technical specifications and processes to support future development efforts.<br>• Provide technical support and guidance to team members as needed.
<p><strong>Position Overview</strong></p><p>Robert Half is seeking an IT support professional with experience in IT Service Management, SAP support, and business analysis for our client in the Madison area. In this SAP Support Analyst role your responsibilities include evaluating and analyzing SAP Help Desk requests, resolving incidents, gathering business requirements for larger projects, assigning tasks to SAP team members, and coordinating to ensure timely completion of incidents and change requests. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor the SAP Help Desk daily and assess new incidents to determine proper resolution steps.</li><li>Resolve SAP incidents when possible and escalate complex issues appropriately.</li><li>Gather and analyze business requirements from stakeholders for requests requiring larger enhancements or changes.</li><li>Assign and track SAP Help Desk tasks for internal team members and offshore support.</li><li>Coordinate with SAP and offshore teams to ensure timely completion of incidents and changes.</li><li>Support SAP and other business/technology teams during design, development, and delivery to ensure scalable and robust solutions.</li><li>Identify, assess, and mitigate risks associated with solutions/designs.</li><li>Motivate and collaborate with team members outside direct authority to meet SAP Help Desk milestones and deliverables.</li><li>Communicate effectively with consultants and work closely in a global team environment.</li><li>Perform other duties as requested by the Director of SAP.</li></ul>
We are looking for a skilled Systems Engineer to design, manage, and maintain robust and secure network infrastructures across multiple sites. This role involves collaborating with various departments to ensure seamless integration of technology solutions that support organizational goals. As a long-term contract position, it offers the opportunity to contribute to critical projects and initiatives while providing technical expertise to optimize system performance.<br><br>Responsibilities:<br>• Design and implement secure and high-performing network systems tailored to organizational needs.<br>• Perform daily administrative tasks on computing infrastructure, including routers, switches, servers, virtual machines, storage systems, and telephony equipment.<br>• Evaluate business and technology requirements to recommend effective system solutions.<br>• Troubleshoot complex technical issues and serve as the point of escalation for problem resolution.<br>• Lead projects through all phases, ensuring timely completion and maintaining thorough documentation.<br>• Administer virtualization platforms such as VMware ESXi and Citrix technologies.<br>• Manage hyper-converged infrastructure solutions, including Nutanix.<br>• Maintain and optimize Active Directory, Group Policy, Windows Server, Microsoft Exchange, and related scripting methodologies.<br>• Plan and execute mobile device management deployments while ensuring security.<br>• Create detailed network architecture diagrams using tools like Microsoft Visio.
