<p>We are looking for a skilled Sr. Mainframe Systems SME to join our team in Southern California. In this long-term contract position, you will play a pivotal role in analyzing business requirements and driving the successful completion of various technical projects. The role requires onsite work four days/week.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with project managers and team leads to define and execute units of work, ranging from small enhancements to large-scale projects.</p><p>• Analyze business requirements and transform them into functional and detailed designs, ensuring alignment with project goals.</p><p>• Develop architectural solutions that meet application requirements while adhering to technology standards.</p><p>• Lead and conduct testing phases, including unit testing, integration testing, system testing, and user acceptance testing.</p><p>• Document processes, designs, and implementations to ensure clarity and accuracy throughout the project lifecycle.</p><p>• Provide regular status updates to project managers and team leads, ensuring transparency in project progress.</p><p>• Assist in the implementation and warranty phases of projects, ensuring smooth transitions and operational readiness.</p><p>• Collaborate across multiple disciplines to align technology strategies, standards, and roadmaps.</p><p>• Apply knowledge of Waterfall and Agile methodologies to optimize project workflows and outcomes.</p>
<p>We are seeking an experienced IT Technician to provide onsite support on a contract basis for a production team in Grand Rapids, Michigan. This contract position requires 40 hours per week and fully onsite in Grand Rapids. The ideal candidate will have manufacturing/plant floor IT Support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite IT support for approximately 30–35 production team members, focusing on devices such as iPads and computers.</p><p>• Address technical issues promptly and ensure proper functioning of equipment and software.</p><p>• Guide users on IT processes and protocols to improve overall system usage and efficiency.</p><p>• Perform routine maintenance tasks, including weekly cleaning and upkeep of devices.</p><p>• Manage IT tickets, ensuring they are routed appropriately through the designated support provider.</p><p>• Collaborate with the remote IT support team for escalations and advanced troubleshooting.</p><p>• Provide training and instructions to end-users for better understanding of IT systems and tools.</p><p>• Support ipad devices in a manufacturing setting </p><p>• Ensure timely updates and patches are applied to all devices to maintain security and performance.</p><p>• Maintain clear communication with team members and stakeholders regarding IT-related concerns.</p>
<p>Our Oakland, CA banking client is seeking an IT Support Specialist to join their team. In this role, you will ensure efficient operation of network, computer, and telecommunication resources with a strong focus on customer service. Responsibilities include installing and maintaining hardware/software, updating mobile device policies, performing preventative maintenance, user access management, troubleshooting, backup procedures, IT audit support, and providing after-hours support as needed.</p><p><br></p><p>This role is 5 days a week onsite in Oakland, CA.</p>
We are looking for a Systems Business Analyst to join our team on a contract basis in Branchville, New Jersey. In this role, you will serve as a critical link between business needs and technological solutions, ensuring that systems align with organizational objectives. This position offers an opportunity to collaborate with cross-functional teams and contribute to impactful projects within the insurance industry.<br><br>Responsibilities:<br>• Analyze and document business requirements to support system development and improvements.<br>• Collaborate with stakeholders to identify and define project goals and deliverables.<br>• Translate business needs into technical specifications to guide development teams.<br>• Create and maintain detailed Business Requirement Documents (BRDs).<br>• Facilitate discussions with Agile Scrum teams to prioritize tasks and ensure alignment with business objectives.<br>• Conduct gap analyses to identify areas for improvement in current systems and processes.<br>• Provide ongoing support to ensure successful implementation and integration of system solutions.<br>• Monitor project progress and report updates to stakeholders.<br>• Design workflows and processes that enhance operational efficiency.<br>• Ensure compliance with industry standards and organizational policies throughout project execution.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in Havertown, Pennsylvania. This role is within the non-profit sector and offers an excellent opportunity to make a meaningful impact through technology support. As this is a Contract to permanent position, it provides the potential for long-term growth and stability for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely resolution for technical support tickets raised by end users, ensuring minimal disruption to workflows.</p><p>• Perform administrative tasks related to desktop systems and handle imaging processes for new and existing devices.</p><p>• Manage and maintain Microsoft 365 applications and Windows operating systems to ensure optimal functionality.</p><p>• Utilize Active Directory for user account management and troubleshooting.</p><p>• Diagnose and repair hardware issues related to desktop systems and peripherals.</p><p><br></p>
<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
<p>We are looking for a skilled Application Support Specialist to join our Information Technology team in Minneapolis, Minnesota. This role is ideal for someone who is detail-oriented, thrives in a dynamic environment, and enjoys providing technical assistance to employees across all levels. The position offers opportunities for growth and collaboration while ensuring the smooth operation of various applications and systems.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide end user support & training </li><li>Maintain and document end user support tickets along with other required applications.</li><li>Record, analyze, and resolve user issues, documenting actions taken and processes followed.</li><li>Identify ways to automate or improve user processes through analysis and technical insights.</li><li>Develop and create technical manuals to help resolve problems </li><li>Test programs, resolve errors, and implement necessary updates or modifications.</li><li>Train users, address inquiries, and foster effective adoption of technology.</li><li>Approve, schedule, and oversee the installation and testing of new software products or updates.</li></ul><p><br></p>
<p><strong>IT Service Desk Analyst</strong></p><p><strong>Location: </strong>Minnetonka, MN</p><p><strong>Schedule</strong>: Tuesday - Thursday, 8am-4pm (22.5hr/wk)</p><p><br></p><p><strong>Ready to launch your IT career in a role that blends hands-on tech support with real impact?</strong> Join our solveIT team, where we don’t just fix problems—we empower people. As part of our Global Shared Services Organization, you’ll be the face of IT for employees across the enterprise, helping them stay productive and connected.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><br></p><p>As an <strong>IT Service Desk Analyst</strong>, you’ll be the go-to expert for Level 1 support—primarily in person—at our headquarters. You’ll troubleshoot hardware, software, and AV issues, and deliver a top-tier customer experience with every interaction.</p><p><strong>Your day-to-day will include:</strong></p><ul><li>Supporting employees with laptop, software, and AV tech in conference rooms</li><li>Diagnosing and resolving incidents and service requests</li><li>Delivering friendly, client-focused customer service</li><li>Updating documentation and SOPs to reflect current practices</li><li>Monitoring escalations from external providers and ensuring timely resolution</li><li>Driving process improvements to reduce disruptions and enhance service quality</li><li>Meeting performance metrics that reflect service excellence</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong><em>Career Growth:</em></strong> Learn from experienced professionals and grow your technical and customer service skills</li><li><strong><em>Impact:</em></strong> Help employees stay productive and connected across the organization</li><li><strong><em>Innovation:</em></strong> Be part of a team that’s always looking for smarter, faster ways to solve problems</li><li><strong><em>Culture:</em></strong> Work in a collaborative, inclusive environment that values your ideas</li></ul>
We are looking for a skilled Salesforce Developer to join our team in Philadelphia, Pennsylvania. In this role, you will act as the primary technical expert for our Litify platform, ensuring its customization, automation, and optimization to meet organizational needs. You will collaborate closely with various departments to deliver innovative solutions and maintain system efficiency.<br><br>Responsibilities:<br>• Act as the main developer for the Salesforce Litify platform, supporting system administrators.<br>• Create and maintain custom workflows, automations, and integrations tailored to business requirements.<br>• Build and refine dashboards and reports to provide actionable insights.<br>• Work with stakeholders to design and implement solutions that align with organizational goals.<br>• Partner with IT and operations teams to improve interdepartmental workflows.<br>• Assist with data migration, testing, and ensuring readiness for system launches.<br>• Monitor system health and resolve technical issues promptly.<br>• Drive post-launch updates and continuous system enhancements.
We are looking for an experienced Business Systems Analyst to join our team in Woodland Hills, California. In this role, you will support and enhance Microsoft Dynamics 365 Finance and Operations (D365 F& O) solutions, working closely with business stakeholders to identify and implement effective system improvements. The ideal candidate will bring strong expertise in financial management modules and thrive in a collaborative, fast-paced environment.<br><br>Responsibilities:<br>• Analyze and assess business requirements to determine feasibility and recommend optimal solutions within the D365 F& O platform.<br>• Provide ongoing support and troubleshooting for the D365 F& O system, addressing issues raised by business teams.<br>• Collaborate with stakeholders to gather, document, and refine business requirements for system enhancements.<br>• Design, develop, and test solutions within the Microsoft Dynamics 365 platform to meet organizational needs.<br>• Support monthly and quarterly system upgrades, ensuring smooth implementation and minimal disruption.<br>• Create and maintain documentation for system design, project specifications, and training materials.<br>• Partner with technical teams to develop and integrate solutions that align with business processes.<br>• Research and document transaction flows to enhance understanding and improve system processes.<br>• Identify opportunities for process improvement and implement best practices to optimize workflows.<br>• Manage time effectively, prioritize tasks, and communicate progress to stakeholders.
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
<p>We are looking for a <strong>Business Systems Analyst</strong> to join our team and help bridge the gap between business processes and technology solutions. This role involves analyzing business needs, designing system enhancements, and ensuring that technology supports organizational goals effectively. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and experience working with enterprise systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and document business requirements from stakeholders.</li><li>Analyze existing systems and processes to identify areas for improvement.</li><li>Translate business needs into functional and technical specifications.</li><li>Collaborate with IT teams to implement, test, and deploy system solutions.</li><li>Support ERP and other enterprise applications, including troubleshooting and enhancements.</li><li>Develop process documentation, workflows, and training materials.</li><li>Ensure data integrity and compliance with organizational standards.</li></ul><p><br></p><p><br></p>
<p>Robert Half Technology is looking to grow the Desktop Support team for our client Manitowoc, WI. The Desktop Support Analyst will be joining a team of 5 other individuals handling similar or escalated tickets. You will be supporting internal customers in a few locations walking distance. You will get your steps in daily! The Desktop Support Analyst will be working in a Microsoft environment, Windows 7 & 10, printers, specialized applications, and working deskside with end users about 50% of your time. The other 50% will be remote support. This is a fun team that works hard and encourages independent work and research to come up with solutions. There is a knowledge base and ticketing system you will use as well.</p><p><br></p><p>If you are interested, please apply online!</p><p><br></p><p>Must haves: 2+ more years</p><p> • Desktop/Printers/overall Device Support</p><p> • Excellent customer service - most out in the plant working with end users, all internal staff at the plant</p><p> • Hardware/Imaging</p><p> • Microsoft environment - O365</p><p><br></p><p>We are looking for a Desktop Support Analyst with a minimum of two or more years of providing technical support to internal users for a mid to larger company. The diversity of work will keep you busy. Thank you!</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half (Technology Solutions) is searching for an IT Systems Analyst II with expertise in the administration and support of O365, Citrix, Active Directory and TCP/IP protocols and more. If this sounds like your background, than this IT Systems Analyst role is for you! For this opportunity, you will work near the Orange County, CA area.</p>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
We are looking for an experienced Database Developer to join our team in Indianapolis, Indiana. This is a long-term contract opportunity for a skilled individual who excels in database management, development, and optimization. If you have a strong background in SQL, ETL processes, and Salesforce platforms, we encourage you to apply and contribute to impactful projects.<br><br>Responsibilities:<br>• Design, develop, and maintain databases using Microsoft SQL Server to ensure efficient data storage and retrieval.<br>• Implement ETL (Extract, Transform, Load) processes to facilitate smooth data integration and transformation.<br>• Write and optimize T-SQL queries and stored procedures to support application functionality.<br>• Collaborate with stakeholders to gather requirements and deliver data solutions tailored to business needs.<br>• Develop and maintain Salesforce integrations, including Sales Cloud configurations and data workflows.<br>• Utilize MongoDB for database management and ensure seamless functionality across platforms.<br>• Work closely with the development team to incorporate React-based solutions into database operations.<br>• Monitor database performance and troubleshoot issues to maintain system reliability.<br>• Ensure data security and compliance with organizational standards and regulations.<br>• Provide technical documentation and training for database-related processes.
We are looking for a skilled Help Desk Analyst to join our team on a long-term contract basis in Indianapolis, Indiana. The ideal candidate will have a strong background in technical troubleshooting and customer support, with expertise in managing service desk tickets and resolving system issues efficiently. This position offers an excellent opportunity to work in a dynamic environment while utilizing your technical skills to support end users.<br><br>Responsibilities:<br>• Provide timely and effective resolution to technical issues reported by end users.<br>• Manage and track service desk tickets to ensure all tasks are completed within established timeframes.<br>• Troubleshoot and resolve problems related to Windows systems and applications.<br>• Maintain and update Active Directory, including user account management and permissions.<br>• Offer support for Windows 10, ensuring smooth operation across user devices.<br>• Conduct basic diagnostics to identify and resolve hardware and software issues.<br>• Collaborate with team members to address recurring technical challenges and improve support processes.<br>• Document resolutions and technical procedures to enhance the knowledge base and streamline future troubleshooting.<br>• Communicate effectively with users to understand their concerns and provide clear guidance.<br>• Stay updated on new technologies and tools to improve support capabilities.
<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. This position is within the non-profit sector and offers an excellent opportunity to contribute to meaningful work while utilizing your technical expertise. As this is a Contract role with the potential for long-term stability, it provides an opportunity for growth within the organization.<br><br>Responsibilities:<br>• Provide comprehensive technical support to end-users, addressing hardware and software issues effectively.<br>• Manage user accounts and permissions within Active Directory, ensuring secure and efficient access.<br>• Track and maintain IT assets and inventory to uphold proper asset management processes.<br>• Utilize Microsoft Excel to analyze data and create reports for better decision-making.<br>• Troubleshoot computer hardware problems, ensuring minimal disruption to daily operations.<br>• Collaborate with team members to implement and maintain Citrix and Cisco technologies.<br>• Assist in the setup and configuration of Android devices for organizational use.<br>• Conduct routine system updates and maintenance to ensure optimal performance.<br>• Respond promptly to service requests and resolve technical issues within established timelines.<br>• Deliver training and support to users, enhancing their proficiency with IT systems.
<p>We’re seeking an experienced Infrastructure Engineer with advanced expertise in Microsoft Office and Microsoft 365 ecosystem management. This role will focus on maintaining and optimizing our core productivity platforms, ensuring seamless collaboration, secure data access, and efficient end-user performance across the enterprise. The ideal candidate will have a strong background in Microsoft infrastructure, Office 365 administration, and enterprise systems engineering—with the ability to bridge technical detail and user experience.</p><p><br></p><ul><li>Design, implement, and support enterprise infrastructure solutions with a focus on Microsoft Office 365 applications (Outlook, SharePoint, OneDrive, Teams, Excel, Word, PowerPoint, and related services).</li><li>Manage and optimize Microsoft Exchange Online, Teams, and SharePoint Online environments.</li><li>Oversee Active Directory, Azure AD, and Microsoft Intune integrations related to Office 365 identity and device management.</li><li>Maintain and troubleshoot Office installations across multiple user environments (desktop, virtualized, and mobile).</li><li>Collaborate with security and compliance teams to enforce data governance, DLP, and retention policies within Microsoft 365.</li><li>Assist with migrations, patching, upgrades, and automation to enhance infrastructure reliability and efficiency.</li><li>Provide tier-3 support for complex Microsoft Office and Microsoft 365 issues.</li><li>Develop documentation, system diagrams, and best-practice guides for internal teams.</li></ul>
We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Philadelphia, Pennsylvania. This role involves providing technical support and resolving IT-related issues to ensure smooth operations. The ideal candidate will have experience with troubleshooting, system administration, and user support in widely used technology environments.<br><br>Responsibilities:<br>• Address and resolve user issues related to Active Directory, Windows 10, and Google Suite applications.<br>• Perform troubleshooting for desktop hardware, software, and peripheral devices such as Chromebooks and HDMI connections.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical problems.<br>• Provide support within Windows environments, including configuration and maintenance tasks.<br>• Assist users with basic troubleshooting steps to diagnose and resolve IT concerns.<br>• Collaborate with team members to ensure seamless communication and support across departments.<br>• Offer guidance and training to users on Google Apps and other software tools.<br>• Maintain accurate records of issues, solutions, and user interactions for future reference.<br>• Conduct periodic checks and updates on systems to prevent recurring issues.<br>• Support hardware setup and connectivity for desktops and related equipment.
<p>We are looking for a highly skilled Senior Full-Stack Engineer to join our team in Plano / Frisco, Texas. This role involves designing and building innovative web and mobile applications, focusing on delivering scalable and efficient solutions. The ideal candidate will have extensive experience in full-stack development and a deep understanding of modern technologies, including e-commerce platforms and cloud-native systems.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain robust full-stack applications for web and mobile platforms with JacaScript, React or React Native, Node, Python and PHP (OOP).</p><p>• Design scalable APIs, microservices, and event-driven systems to ensure optimal performance.</p><p>• Collaborate with Agile/Scrum teams to create high-quality, user-centric software solutions.</p><p>• Optimize and integrate data layers, tag management systems, and analytics platforms.</p><p>• Implement and enhance e-commerce solutions using Salesforce Commerce Cloud or similar frameworks.</p><p>• Set up and maintain CI/CD pipelines to streamline deployment processes.</p><p>• Leverage Cloudflare Workers to improve edge computing and system performance.</p><p>• Conduct thorough code reviews and provide mentorship to entry-level developers.</p><p>• Establish and enforce technical best practices across the team.</p><p>• Stay updated on emerging technologies and apply them to improve development processes.</p>
<p>We’re proactively recruiting Technical Support Specialists for upcoming openings within our clients’ IT Service Desk teams. These roles are ideal for motivated IT professionals who are passionate about customer service, technology, and continuous learning.</p><p>As a Technical Support Specialist, you’ll be on the front line of IT support — helping users resolve technical issues, improve productivity, and ensure seamless operation of enterprise systems. You’ll collaborate closely with IT peers, use modern tools like ServiceNow, and gain exposure to a wide range of technologies including Windows 10/11, Office 365, Active Directory, VPN, Citrix, and various SaaS platforms.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide Tier 1 technical support via phone, email, chat, and in person</li><li>Troubleshoot and resolve issues with Windows OS, O365, VPN, and network connectivity</li><li>Manage incidents and requests using ServiceNow or similar ITSM platforms</li><li>Support Active Directory, Exchange mailboxes, and user account management</li><li>Assist users with mobile device setup, application installs, and hardware troubleshooting</li><li>Escalate complex issues to Tier 2/3 or vendor support teams as needed</li><li>Document, track, and follow up on all support interactions</li><li>Participate in IT projects and process improvement initiatives</li></ul>
<p><strong>Tier 2 / Tier 3 Support Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for a Tier 2/3 Support Engineer who has a solid foundation in IT support and a genuine interest in cybersecurity. This role is ideal for someone who earned a cybersecurity degree but has spent the last few years building practical experience in infrastructure support — desktop, server, networking, or a mix of all three. You’ll be handling escalated technical issues, supporting core systems, and working closely with the team to strengthen overall IT operations.</p><p>This is a great fit for someone who wants to continue growing in support while slowly leveling up toward security responsibilities over time.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Handle escalated Tier 2 and Tier 3 support issues related to desktops, servers, networking, and common enterprise applications.</li><li>Troubleshoot complex hardware/software problems that Tier 1 can’t solve, using strong analytical and diagnostic skills.</li><li>Support server and infrastructure components such as Windows Server, Active Directory, group policy, and basic networking.</li><li>Assist with patching, updates, system monitoring, and general environment health checks.</li><li>Document recurring issues, root causes, and permanent solutions to improve environment stability.</li><li>Collaborate with the cybersecurity team (or security-minded initiatives) on best practices, user hardening, and secure configurations.</li><li>Help implement security fundamentals such as MFA, privileged access controls, workstation hardening, and logging improvements.</li><li>Participate in small projects involving system upgrades, new deployments, and process improvements.</li></ul>
A Systems Engineer is responsible for designing, implementing, and maintaining IT systems and infrastructure to ensure reliability, security, and efficiency. This role bridges technical expertise with strategic planning, ensuring systems meet organizational goals and compliance standards. <br> Key Responsibilities Develop and implement scalable infrastructure solutions (cloud and on-premise). Define system requirements and architecture diagrams. Install and configure hardware, software, and networking components. Create and maintain system documentation and SOPs. Monitor system performance and implement improvements. Perform regular system audits, backups, and disaster recovery planning. Develop automation scripts and Infrastructure as Code (IaC) for deployments. Integrate subsystems and troubleshoot compatibility issues. Implement cybersecurity best practices and ensure compliance with standards. Work with cross-functional teams (IT, development, vendors) to resolve issues. Provide technical guidance and mentorship to entry level engineers.
