We are looking for an experienced Systems Engineer to join our team on a long-term contract basis in Palo Alto, California. This role involves supporting and maintaining on-premises infrastructure, Windows Server environments, and enterprise applications integral to daily operations. The ideal candidate is a proactive problem-solver who excels in adapting to dynamic challenges and working across diverse technologies.<br><br>Responsibilities:<br>• Provide operational support to ensure the smooth functioning of on-premises systems.<br>• Manage and maintain Windows Server environments to ensure reliability and security.<br>• Offer administrative-level support for enterprise applications, including Slack and Zoom.<br>• Utilize Active Directory and Azure Active Directory to manage user access and authentication.<br>• Work hands-on with VMware to optimize virtualized environments.<br>• Troubleshoot and resolve technical issues across multiple systems and platforms.<br>• Collaborate with cross-functional teams to implement solutions and improve system performance.<br>• Demonstrate the ability to navigate ambiguity and prioritize tasks effectively.<br>• Ensure compliance with organizational policies and standards in all IT operations.<br>• Monitor and evaluate system performance to identify areas for improvement.
We are looking for a skilled Systems Engineer to join a non-profit organization based in North Bethesda, Maryland. This role is perfect for individuals who excel in technical problem-solving and have a passion for leveraging technology to drive organizational success. As a key member of the team, you will oversee system operations, enhance cybersecurity, and align IT strategies with organizational goals.<br><br>Responsibilities:<br>• Provide leadership for the internal support desk, ensuring prompt and effective resolution of technical issues.<br>• Create onboarding materials and deliver training sessions to enhance digital literacy across the organization.<br>• Implement and monitor cybersecurity measures tailored to the needs of a non-profit environment.<br>• Conduct regular audits and risk assessments to safeguard sensitive data and ensure compliance with privacy regulations.<br>• Manage enterprise tools such as Microsoft 365, Teams, SharePoint, and Azure Active Directory.<br>• Administer server environments, ensuring systems are secure, updated, and functioning optimally.<br>• Optimize software licensing and subscriptions to achieve cost efficiency and maximize value.<br>• Align IT strategies with the organization’s goals, ensuring technology supports operational needs.<br>• Develop and oversee IT budgets with a focus on sustainability and resource efficiency.
We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.<br><br>Responsibilities:<br>• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.<br>• Monitor and manage departmental quality management system records, including tracking due and overdue items.<br>• Communicate the status of quality documentation to production management on a regular basis.<br>• Manage alarm systems in manufacturing areas to support operational compliance.<br>• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.<br>• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.<br>• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.<br>• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.<br>• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.<br>• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
We are looking for a dedicated Desktop Support Analyst to join our team in New York, NY. In this Contract-to-Permanent role, you will be responsible for providing technical expertise and exceptional support to staff, ensuring smooth operation of hardware, software, and network systems. This position requires a proactive problem-solver with strong communication skills and a commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Provide timely technical support for desktop and laptop systems, including installation, configuration, and troubleshooting of standard software applications.<br>• Manage and support mobile devices approved by the organization, ensuring efficient functionality.<br>• Assist staff with audio and video conferencing setups, maintaining a thorough understanding of video equipment and related systems.<br>• Install, configure, and maintain application software, ensuring optimal usability and performance.<br>• Troubleshoot and resolve issues related to workstation and server operating systems, maintaining expertise in Windows environments.<br>• Maintain knowledge of networking concepts, including local and wide area networks, wiring schemes, and data communication protocols.<br>• Support PC hardware components and organization-approved software, including messaging clients, web browsers, antivirus tools, and office productivity applications.<br>• Utilize best practices for resolving service requests and incidents, preferably within ServiceNow or similar platforms.<br>• Provide leadership in technical problem-solving and offer guidance to team members.<br>• Collaborate with teams to ensure reliable backup solutions and system configurations.
We are looking for a skilled Software Developer to join our team in Mechanicsburg, Pennsylvania on a long-term contract basis. In this role, you will contribute to the development and maintenance of software applications, ensuring they meet high standards of functionality and reliability. You will work closely with peers to build solutions, resolve technical challenges, and document processes within a structured development lifecycle.<br><br>Responsibilities:<br>• Develop, test, and maintain software applications to ensure optimal functionality and performance.<br>• Collaborate with team members to troubleshoot and resolve routine technical issues.<br>• Write clear and detailed documentation to support software processes, policies, and configurations.<br>• Apply programming expertise in languages such as JavaScript, HTML, CSS, and MySQL to create effective software solutions.<br>• Participate in configuration management to maintain consistency across software releases.<br>• Ensure compliance with HIPAA regulations and other relevant standards during software development.<br>• Use tools like Microsoft Word, Excel, and PowerPoint to prepare and present technical reports.<br>• Assist in designing and implementing frameworks to streamline the software release lifecycle.<br>• Communicate effectively with peers to explain technical concepts and solutions.<br>• Support training initiatives by sharing knowledge and best practices with team members.
We are offering an exciting opportunity for a Software Manager in Lafayette, Indiana. The role involves managing software development processes in an industry that is constantly evolving and innovating. The workplace is dynamic and collaborative, where the Software Manager will lead teams to deliver high-quality software solutions.<br><br>Responsibilities:<br><br>• Oversee Android Development procedures, ensuring the implementation of best practices and efficient workflows<br>• Utilize Atlassian Jira for project management, tracking development progress and addressing any issues that arise<br>• Manage Backend Development processes, coordinating with teams to ensure timely delivery of software solutions<br>• Apply knowledge of C++ in software development processes, ensuring the creation of robust and efficient code<br>• Leverage Cloud Technologies for software development and deployment, optimizing resources and scalability<br>• Implement AB Testing strategies to validate software features and improvements<br>• Facilitate Agile Scrum meetings, promoting effective communication and collaboration among team members<br>• Oversee API Development, ensuring the creation of efficient and secure interfaces<br>• Manage software Deployments, coordinating with teams to ensure smooth transitions and minimal downtime<br>• Foster an Engineering culture, promoting innovation and continuous learning within the team.
We are looking for a skilled Technical Engineer to join our team in New Orleans, Louisiana. In this role, you will provide advanced technical support across various platforms and systems, ensuring seamless operations and resolving technical challenges. This position is ideal for someone with a strong attention to detail and a solid background in IT systems and enterprise environments.<br><br>Responsibilities:<br>• Provide Tier 2 technical support for IT help desk operations, addressing complex issues efficiently.<br>• Manage and troubleshoot Active Directory, ensuring user access and security protocols are properly maintained.<br>• Configure and maintain integration components to optimize system performance.<br>• Support and maintain electronic components and enterprise hardware within the organization.<br>• Administer Microsoft Exchange, handling email systems and server configurations.<br>• Monitor and manage Palo Alto Firewalls, ensuring network security and functionality.<br>• Collaborate on Salesforce environment support, resolving system issues and implementing updates.<br>• Utilize Azure DevOps for project management and workflow optimization.<br>• Handle ticketing system operations to track and manage technical issues effectively.<br>• Ensure compliance with enterprise IT policies and standards while delivering solutions.
<p><strong>Position Summary</strong></p><p> We are seeking an ERP Support Specialist to provide ongoing system support, troubleshoot issues, and ensure smooth daily operations of the ERP system.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 ERP support for end users.</li><li>Troubleshoot and resolve functional and technical ERP issues.</li><li>Escalate complex problems to developers or vendors as needed.</li><li>Maintain user access, roles, and security settings.</li><li>Assist with ERP upgrades, patches, and enhancements.</li></ul><p><br></p>
<p>We are looking for an experienced Systems Administrator to join our team in San Jose, California. This Contract-to-Permanent position offers an exciting opportunity to support clients by ensuring secure and efficient IT operations. The role requires a strong background in systems administration and expertise in both on-premises and cloud environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to ensure seamless IT operations for SMBs clients.</p><p>• Configure and manage Active Directory, including both on-premises and Azure AD environments.</p><p>• Troubleshoot and resolve network connectivity and system issues efficiently.</p><p>• Utilize Hyper-V to manage virtualization and optimize resource allocation.</p><p>• Administer Windows Server environments with a focus on hybrid cloud solutions.</p><p>• Support and maintain cloud-based applications to enhance system performance.</p><p>• Collaborate with team members to implement security protocols and best practices.</p><p>• Conduct regular system evaluations to identify and address potential vulnerabilities.</p><p>• Document and update IT procedures to maintain compliance and streamline processes.</p>
<p><br></p><p>We are seeking a highly motivated and experienced Software Developer to join our team and play a pivotal role in a critical legacy application modernization project. The successful candidate will be responsible for re-architecting, developing, and migrating our existing legacy application to a robust, scalable, and modern web-based application. This role requires a strong understanding of web development best practices, excellent problem-solving skills, and a solid foundation in the Microsoft technology stack and related web technologies.</p><p><br></p><p>Responsibilities</p><p>• Design, develop, test, deploy, and maintain high-quality, scalable, and secure web applications.</p><p>• Lead the conversion of functionalities from a legacy application to a modern web-based .Net MVC framework.</p><p>• Write clean, efficient, and well-documented code in .Net Core, C#, and JavaScript.</p><p>• Develop and consume RESTful APIs to facilitate communication between various application components and external services.</p><p>• Design and manage database schemas, and interact with MySQL databases effectively.</p><p>• Implement responsive and user-friendly interfaces using Bootstrap and other front-end technologies.</p><p>• Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and support.</p><p>• Collaborate closely with product owners, business analysts, and other developers to translate business requirements into technical solutions.</p><p>• Identify and troubleshoot software defects and provide timely resolutions.</p><p>• Stay up-to-date with emerging technologies and industry trends to recommend and implement improvements.</p><p>• Contribute to code reviews and mentor junior developers.</p><p><br></p><p>Qualifications</p><p>Required Skills & Experience</p><p>• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</p><p>• Proven experience in software development, with a strong portfolio of web application development.</p><p>• Expertise in .NET framework and C# programming language.</p><p>• Strong experience with ASP.NET MVC.</p><p>• Proficiency in JavaScript and modern front-end development concepts.</p><p>• Solid understanding and practical experience with Bootstrap for responsive web design.</p><p>• Demonstrable experience developing and consuming API's (RESTful services).</p><p>• Proficiency in MySQL database design, query optimization, and management.</p><p>• Experience with version control systems (e.g., Git).</p><p>• Strong analytical, problem-solving, and debugging skills.</p><p>• Excellent communication and interpersonal skills.</p><p><br></p><p>Preferred Skills</p><p>• Experience with other front-end frameworks (e.g., React, Angular, Vue.js) is a plus.</p><p>• Familiarity with cloud platforms (e.g., Azure, AWS, GCP).</p><p>• Experience with automated testing frameworks and practices.</p><p>• Knowledge of software design patterns and architectural principles.</p><p>• Experience in migrating legacy systems.</p>
Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
We are looking for an experienced COBOL Developer to join our team in Albany, New York. In this role, you will utilize your expertise in mainframe systems programming to support and enhance mission-critical applications. This position offers the opportunity to work with cutting-edge technologies within a collaborative and innovative environment.<br><br>Responsibilities:<br>• Develop, maintain, and optimize COBOL applications on mainframe systems to meet organizational needs.<br>• Collaborate with cross-functional teams to troubleshoot and resolve technical issues in z/OS environments.<br>• Utilize DB2 databases to manage and manipulate data effectively.<br>• Ensure system reliability and performance by conducting rigorous testing and debugging.<br>• Implement and adhere to Agile Scrum methodologies for project delivery.<br>• Provide technical support and guidance on IBM mainframe technologies, including CICS and SQL.<br>• Leverage knowledge of z/VM and Rexx scripting to automate processes and improve efficiency.<br>• Participate in code reviews and maintain documentation to ensure compliance with industry standards.<br>• Stay updated on current Internet technologies and integrate them into mainframe systems as needed.<br>• Work closely with stakeholders to gather requirements and deliver tailored solutions.
<p>Robert Half is seeking a detail-oriented and process-driven <strong>Help Desk Technician</strong> with a client in the Woodlands area. In this role, you’ll play an integral part in supporting system migrations, troubleshooting technical issues, and delivering excellent customer service across a broad user base in 35 locations nationwide.</p><p>If you have expertise in <strong>ServiceNow ticketing</strong>, <strong>Active Directory administration</strong>, and <strong>Office 365/Windows 11 migrations</strong>, this could be a great fit for your skillset!</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide help desk support to end users nationwide, primarily through remote support tools like <strong>ScreenConnect</strong>, ensuring timely ticket resolution and clear process follow-through.</li><li>Troubleshoot and resolve hardware and software issues including <strong>Active Directory account management</strong> (password resets, group memberships), <strong>Office 365 suite</strong>, and network connectivity.</li><li>Assist in the migration from <strong>Windows 10 to Windows 11</strong>, ensuring smooth transitions with minimal end-user interruptions.</li><li>Support day-to-day operations for ServiceNow ticketing by creating, monitoring, and resolving tickets, and following up on issues to ensure high levels of customer satisfaction.</li><li>Collaborate with team members to prepare laptops, install required software based on checklist-guided procedures, and manage hardware inventory (e.g., laptops, peripherals).</li><li>Manage and maintain <strong>POS accounts for new hires</strong>, integrating these systems with company workflows.</li><li>Leverage <strong>Accuflow laptop inventory</strong> tools to ensure seamless deployment and functionality in collaboration with pharmacies.</li><li>Contribute to inventory management efforts, maintaining up-to-date records of hardware and software distribution.</li></ul><p><br></p>
<p>Robert Half is seeking a proactive and skilled IT Support Specialist to provide high-quality technical support across hardware, software, and network systems. The ideal candidate will be responsible for resolving Tier 1 and Tier 1.5 tickets, performing deeper diagnostics, and escalating issues as needed. This position requires strong analytical abilities, excellent customer service skills, and the capacity to handle multiple demands in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and troubleshoot Tier 1 and escalated Tier 1.5 tickets related to hardware, software, and networking issues.</li><li>Conduct diagnostics and resolution for operating systems (Windows/Mac), Microsoft Office 365, Active Directory, and common business applications.</li><li>Manage user accounts by handling password resets, account provisioning, and access control tasks.</li><li>Provide support for endpoint security, including antivirus updates and patch management.</li><li>Escalate unresolved issues to Tier 2 or the appropriate teams while delivering clear and detailed documentation.</li><li>Collaborate with internal IT staff to identify trends in recurring issues and recommend improvements.</li><li>Update and maintain internal knowledge bases and documentation resources.</li><li>Offer remote support and occasional on-site help based on organizational needs.</li><li>Assist with basic system administration tasks, such as group policy updates and software installations.</li></ul>
<p>We are looking for an experienced Mobile Device Developer todo project based work in Tampa, Florida. In this long-term contract role, you will contribute to creating innovative mobile solutions that deliver exceptional user experiences. As part of a forward-thinking software development firm, you will collaborate closely with designers and developers to produce cutting-edge applications for clients across diverse industries.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain mobile applications using Swift and iOS frameworks.</p><p>• Apply best practices in Swift development to ensure high-quality, scalable software solutions.</p><p>• Collaborate with design teams to translate client ideas into actionable requirements and functional applications.</p><p>• Ensure compatibility and compliance with App Store guidelines for all submitted applications.</p><p>• Utilize version control systems like GitHub or Bitbucket to manage code effectively and collaboratively.</p><p>• Identify potential risks in development projects and propose innovative solutions to address them.</p><p><br></p>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
We are looking for an experienced HubSpot Consultant to join our team in Jacksonville, Florida. In this long-term contract position, you will play a pivotal role in optimizing HubSpot systems to enhance business operations. This role requires expertise in CRM management, automation, reporting, and system integrations to ensure seamless workflows and data accuracy.<br><br>Responsibilities:<br>• Serve as the primary administrator for HubSpot, managing its core functionalities including Sales and Marketing hubs.<br>• Design and implement automation processes to streamline business operations and improve efficiency.<br>• Create and maintain custom reports to monitor performance and track key metrics.<br>• Ensure the accuracy and integrity of data within the HubSpot platform.<br>• Collaborate with teams across the organization to define workflows and improve system utilization.<br>• Manage integrations between HubSpot and other business tools to enhance connectivity.<br>• Provide training and support to staff on HubSpot functionalities and best practices.<br>• Work closely with solution partners to align system capabilities with organizational goals.<br>• Troubleshoot and resolve technical issues within the HubSpot platform.<br>• Continuously evaluate and optimize HubSpot configurations to meet evolving business needs.
<p>Are you an experienced Help Desk professional with a knack for troubleshooting and a strong grasp of Office 365 and Windows 11 migrations? Robert Half is partnering with a client in the Woodlands area looking to fill a <strong>Help Desk Technician</strong> role, providing hands-on technical support for a wide-reaching environment spanning 35 communities across the U.S. If you’re detail-oriented, process-driven, and thrive in fast-paced, team-oriented environments, we want to hear from you!</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Assist in migrating Office 2016 to Office 365 and Windows 10 to Windows 11, utilizing hands-on expertise to support a smooth transition.</li><li>Provide remote hardware and software troubleshooting to a nationwide network of users using <strong>ScreenConnect</strong> and follow processes to resolution.</li><li>Communicate with team members to ensure laptops are appropriately prepared for users, including software installations per checklist guidelines.</li><li>Respond to, resolve, and document issues using <strong>JIRA ticketing system</strong> with sharp attention to process adherence.</li><li>Collaborate with users to address technical needs, efficiently handle <strong>POS accounts setup for new hires</strong>, and actively manage <strong>Accuflow laptop inventory</strong> to support pharmacy operations.</li><li>Contribute to inventory management, ensuring hardware (e.g., laptops, peripherals) is properly accounted for and operational across the organization.</li><li>Operate Active Directory for account setups and troubleshooting requests.</li><li>Work autonomously on smaller projects and communicate findings or issues to the appropriate internal stakeholders.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Entry-Level Business Systems Analyst to join our team on a contract to hire basis 100% remote. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that business needs are clearly understood and articulated. This role requires a strong understanding of software development methodologies, including Agile and Waterfall, as well as excellent communication and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Build collaborative relationships with business and IT teams to align technology solutions with business strategies.</p><p>• Facilitate the requirements discovery process and document business needs concisely for diverse audiences.</p><p>• Develop and maintain artifacts such as user stories, workflows, acceptance criteria, and traceability matrices.</p><p>• Collaborate with project teams to validate requirements through reviews and walkthroughs.</p><p>• Ensure the timely delivery of business requirements and artifacts throughout the software development lifecycle.</p><p>• Assist in creating and executing User Acceptance Testing plans to confirm solutions meet business needs.</p><p>• Identify opportunities for process improvement and create future-state process models using standard tools.</p><p>• Maintain open communication with stakeholders to assess customer satisfaction and clarify project requirements.</p><p>• Utilize techniques like process flow modeling and data mapping to support design, development, and QA processes.</p><p>• Provide leadership and expertise to ensure the successful implementation of solutions aligned with business expectations.</p>
<p>Are you an experienced Help Desk professional with a knack for troubleshooting and a strong grasp of Office 365 and Windows 11 migrations? Robert Half is partnering with a client in the Woodlands area looking to fill a <strong>Help Desk Technician</strong> role, providing hands-on technical support for a wide-reaching environment spanning 35 communities across the U.S. If you’re detail-oriented, process-driven, and thrive in fast-paced, team-oriented environments, we want to hear from you!</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Assist in migrating Office 2016 to Office 365 and Windows 10 to Windows 11, utilizing hands-on expertise to support a smooth transition.</li><li>Provide remote hardware and software troubleshooting to a nationwide network of users using <strong>ScreenConnect</strong> and follow processes to resolution.</li><li>Communicate with team members to ensure laptops are appropriately prepared for users, including software installations per checklist guidelines.</li><li>Respond to, resolve, and document issues using <strong>JIRA ticketing system</strong> with sharp attention to process adherence.</li><li>Collaborate with users to address technical needs, efficiently handle <strong>POS accounts setup for new hires</strong>, and actively manage <strong>Accuflow laptop inventory</strong> to support pharmacy operations.</li><li>Contribute to inventory management, ensuring hardware (e.g., laptops, peripherals) is properly accounted for and operational across the organization.</li><li>Operate Active Directory for account setups and troubleshooting requests.</li><li>Work autonomously on smaller projects and communicate findings or issues to the appropriate internal stakeholders.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Burlington, Massachusetts. This is a long-term contract position offering an excellent opportunity to work in a dynamic and growing environment. The role involves providing comprehensive IT support to end users and addressing escalations from Level 1 service desks.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve escalated tickets promptly, ensuring adherence to established guidelines.<br>• Perform equipment installations, configurations, repairs, and replacements as needed.<br>• Manage asset tracking, maintain accurate documentation, and ensure proper inventory control.<br>• Assist with onboarding and offboarding processes, including workstation setup and account verification.<br>• Provide technical assistance for audiovisual setups during meetings and events.<br>• Support IT operations in office and lab environments, including specialized lab IT systems.<br>• Collaborate on IT projects and contribute to the implementation of system upgrades and refreshes.<br>• Utilize tools such as GSuite, Office 365, Zoom, Slack, and Jira for issue tracking and resolution.<br>• Ensure compliance with standard operating procedures and maintain a high level of customer service.
We are looking for a highly skilled Operations Specialist to join our team in Kerrville, Texas. In this role, you will oversee critical operational processes, ensuring compliance, accuracy, and efficiency across multiple workflows. The ideal candidate will have extensive experience in quality assurance and a strong understanding of banking regulations.<br><br>Responsibilities:<br>• Manage return item processing and unposted item repairs to ensure smooth account operations.<br>• Handle posted exception processing and dormant account verifications with precision.<br>• Process chargebacks, including substitute check policies, letters, and checks, while adhering to established guidelines.<br>• Verify incoming and outgoing wires, both domestic and international, with meticulous attention to account balances.<br>• Conduct cold storage reviews and ensure audit compliance for reports, returns, and prenotes.<br>• Oversee foreign and on-us item processing for transactions within specified thresholds.<br>• Maintain dormant letter queues by reviewing and updating account relationships.<br>• Address fraud alerts and suspicious activity reports promptly and accurately.<br>• Balance charge-off and recovery general ledger accounts, recording new entries as required.<br>• Perform monthly compliance tasks, including fraud reporting, deposit summaries, and account audits.
We are looking for a skilled Application Development Supervisor to lead full-stack development initiatives and oversee project execution in an agile environment. This role offers the chance to work with cutting-edge technologies, collaborate closely with customers, and contribute to impactful projects within a financially robust organization. If you are passionate about software development and enjoy leadership opportunities, this position provides an excellent platform for growth.<br><br>Responsibilities:<br>• Lead and manage full-stack development projects, ensuring timely delivery and high-quality outcomes.<br>• Collaborate with customers and stakeholders to gather requirements and translate them into functional solutions.<br>• Oversee the implementation of development processes in a fast-paced agile environment.<br>• Provide technical guidance and mentorship to the development team to foster growth and attention to detail.<br>• Drive innovation by working with cutting-edge technologies to address unique business needs.<br>• Communicate effectively with senior management and stakeholders to ensure alignment on project goals.<br>• Monitor and optimize system performance and reliability.<br>• Ensure adherence to best practices in software development, including coding standards and testing methodologies.<br>• Identify and resolve technical challenges to maintain project momentum.<br>• Support potential leadership initiatives within the team and organization.
We are looking for a skilled Software Developer to join our team in Norton Shores, Michigan. In this role, you will contribute to the design, development, and testing of innovative software solutions, ensuring high performance and reliability. This is a great opportunity for professionals with a passion for coding and problem-solving in a collaborative environment.<br><br>Responsibilities:<br>• Develop, test, and maintain software applications using C# and the .NET Framework.<br>• Collaborate with team members to design and implement solutions that align with project goals.<br>• Utilize Microsoft SQL Server for data management and integration tasks.<br>• Work with Visual Studio to write, debug, and optimize code.<br>• Implement and support Electronic Data Interchange (EDI) processes.<br>• Participate in the full software development lifecycle, from requirements gathering to deployment.<br>• Create automated testing scripts to ensure software quality and performance.<br>• Contribute to Agile development practices by actively participating in sprints and team meetings.<br>• Perform code reviews to maintain coding standards and improve overall software quality.
We are looking for a skilled Software Engineer to join our team in Vista, California. This long-term contract position involves designing, developing, testing, and maintaining software solutions for innovative systems and products. If you are passionate about solving technical challenges and collaborating with colleagues to create impactful software, we encourage you to apply.<br><br>Responsibilities:<br>• Design, develop, and test software programs to enhance existing systems and create new software solutions.<br>• Analyze software requirements and ensure compatibility with hardware systems.<br>• Troubleshoot and debug technical issues to maintain the performance and reliability of software platforms.<br>• Apply industry standards, processes, and tools throughout the software development lifecycle.<br>• Collaborate with project managers and technical teams to deliver solutions aligned with organizational goals.<br>• Develop and maintain tools and infrastructure to support software design and development efforts.<br>• Communicate technical solutions and procedures to colleagues across various departments.<br>• Address moderately complex technical problems by leveraging best practices and internal resources.<br>• Assist other technical staff with tasks and assignments to ensure project success.<br>• Research and integrate new technologies to improve software productivity and quality.
