<p><strong>Key Responsibilities</strong></p><ul><li><strong>Administration & Maintenance</strong></li><li>Configure, deploy, and maintain F5 BIG-IP and BIG-IQ services.</li><li>Manage F5 Distributed Cloud (XC) components for global application delivery and security.</li><li>Perform regular updates, patches, and upgrades to ensure system stability and compliance.</li><li><strong>Security & Policy Management</strong></li><li>Create, update, and maintain <strong>security policies</strong>, including WAF (Web Application Firewall) configurations.</li><li>Implement and tune <strong>bot profiles</strong> to mitigate automated threats.</li><li>Configure and monitor <strong>DDoS protection</strong> across F5 platforms.</li><li><strong>Monitoring & Troubleshooting</strong></li><li>Monitor system health, performance, and security alerts.</li><li>Troubleshoot and resolve issues related to traffic management, SSL/TLS, and application availability.</li><li>Provide root cause analysis and implement preventive measures.</li><li><strong>Documentation & Compliance</strong></li><li>Maintain detailed documentation of configurations, policies, and operational procedures.</li><li>Ensure compliance with organizational security standards and regulatory requirements.</li></ul><p><br></p>
We are looking for a skilled Cloud Engineer to join our team in Arlington, Virginia. In this role, you will play a key part in designing and implementing enterprise-level infrastructure solutions across various environments, focusing on Microsoft Azure. This position offers an exciting opportunity to lead cloud migration projects and develop automation frameworks to streamline operations.<br><br>Responsibilities:<br>• Design and deploy enterprise infrastructure solutions across on-premises, hybrid, and cloud environments.<br>• Lead and execute cloud migration strategies to transition workloads effectively.<br>• Develop and implement automation frameworks using Infrastructure as Code (IaC).<br>• Collaborate with cross-functional teams to optimize cloud-based systems.<br>• Create and manage CI/CD pipelines to support efficient software delivery.<br>• Utilize scripting tools such as PowerShell, Python, Terraform, or Bicep for automation and configuration.<br>• Integrate security best practices into cloud infrastructure designs.<br>• Monitor and scale cloud resources to ensure optimal performance and cost efficiency.<br>• Provide technical expertise in Microsoft Azure, including IaaS and PaaS offerings.<br>• Troubleshoot and resolve technical issues related to cloud environments.
We are looking for an experienced IT Manager to oversee and optimize the technological operations of our manufacturing facility in Telford, Pennsylvania. This role requires a hands-on approach to managing IT systems while ensuring compliance with evolving government security standards. The successful candidate will play a key role in maintaining system reliability, enhancing cybersecurity, and driving strategic IT initiatives.<br><br>Responsibilities:<br>• Manage daily IT operations, including system administration, network oversight, and hardware/software support.<br>• Lead the deployment, maintenance, and lifecycle management of IT equipment and infrastructure.<br>• Troubleshoot and resolve technical issues to ensure minimal disruption to manufacturing processes.<br>• Document system configurations, assets, and IT procedures to maintain accurate records.<br>• Collaborate with vendors and internal teams to implement upgrades, integrations, and new technologies.<br>• Develop and enforce IT policies and security measures to comply with government regulations.<br>• Conduct risk assessments and evaluate cybersecurity strategies to enhance system protection.<br>• Provide strategic recommendations to leadership on technology investments and modernization efforts.<br>• Stay updated on regulatory changes and ensure the organization meets current compliance standards.<br>• Support system optimization to improve operational efficiency within the manufacturing environment.
We are looking for a skilled Network Administrator to join our team in New York, New York. This long-term contract position is ideal for an experienced, detail-oriented candidate with a strong background in managing and maintaining network infrastructure, hardware, and software. The role requires a proactive individual who can ensure seamless connectivity and system performance while addressing technical challenges efficiently.<br><br>Responsibilities:<br>• Manage and maintain the organization's network infrastructure, including hardware, software, and devices.<br>• Configure and troubleshoot Mac computers, Apple devices, and other computer hardware.<br>• Implement and oversee configuration management processes to ensure optimal system operation.<br>• Utilize MDM technologies and tools such as Jamf Pro to streamline device management.<br>• Administer user access and security protocols using Okta and other authentication systems.<br>• Collaborate with teams to set up and maintain audio-visual equipment for meetings and presentations.<br>• Provide technical support and resolve issues related to Rippling software and other enterprise applications.<br>• Monitor network performance and ensure timely upgrades to maintain system efficiency.<br>• Develop and document procedures for network administration and device management.<br>• Stay updated on emerging technologies to recommend improvements and solutions.
We are looking for an experienced IT Manager to join our team in Philadelphia, Pennsylvania. This contract position offers the opportunity to lead and oversee critical IT operations while contributing to the organization’s growth and technological advancement. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to manage complex systems and vendor relationships effectively.<br><br>Responsibilities:<br>• Manage and maintain networking technologies, including VLANs, VPNs, routing, switching, firewalls, and other related hardware.<br>• Oversee enterprise VoIP platforms to ensure seamless communication across the organization.<br>• Configure and troubleshoot network routers, Ethernet switches, and fiber connectivity.<br>• Implement and manage virtualization solutions such as VMware and Hyper-V, as well as cloud infrastructure like AWS and Azure.<br>• Ensure the security and integrity of systems by adhering to best practices and utilizing monitoring tools.<br>• Handle backup systems and ensure their reliability for data protection and recovery.<br>• Collaborate with vendors to procure and manage IT hardware and software solutions efficiently.<br>• Provide guidance and support to the IT team, fostering a collaborative and productive work environment.<br>• Maintain and optimize Active Directory and other system configurations to meet organizational needs.<br>• Utilize technical expertise to resolve issues promptly and minimize downtime.
<p>We are seeking an Infrastructure Engineer to join our client's team in Des Moines! As an Infrastructure Engineer, you will be focused on end-user support, automation of IT processes, and provision of new employees. Apply now if you are a data-driven decision maker looking to join a growing, exciting company!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Implement automation for IT processes to enhance efficiency and effectiveness</li><li>Provide end-user support to ensure seamless IT operations</li><li>Provision new employees, ensuring timely and accurate setup of necessary systems and accounts</li><li>Mature usage of Intune and Defender for Endpoint usage to enhance security and management of devices</li><li>Create and deploy group policies to maintain a controlled and secure IT environment</li><li>Identify opportunities for automation and implement solutions to reduce manual workloads</li><li>Provide technical support to users, resolving issues and improving user experience</li><li>Maintain and improve technical computer skills including knowledge of operating systems, networking, and hardware</li><li>Utilize Active Directory and Azure Active Directory for effective management of user accounts and access</li><li>Employ Powershell automation experience to streamline and automate repetitive tasks.</li></ul>
<p>We are looking for a Senior IAM Engineer with expertise in Okta to support our client in Salt Lake City, Utah. In this long-term contract role, you will play a critical part in ensuring secure and efficient identity and access management processes while supporting organizational objectives. This position offers the opportunity to collaborate across departments, drive security initiatives, and implement innovative solutions within hybrid and cloud-first environments.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement robust identity and access management solutions using Okta and other IAM technologies.</p><p>• Automate identity workflows to enhance efficiency and accuracy across systems.</p><p>• Develop and manage adaptive authentication processes, including OAuth, OpenID, and SAML protocols.</p><p>• Collaborate with cross-functional teams to gather and articulate requirements for IAM projects in a technology-agnostic manner.</p><p>• Lead large-scale IAM projects, ensuring alignment with business objectives and security standards.</p><p>• Integrate federated identity solutions to streamline authentication processes across platforms.</p><p>• Write and maintain automation scripts using programming languages such as Python to support IAM systems.</p><p>• Monitor and optimize IAM systems to ensure reliability, scalability, and compliance.</p><p>• Provide guidance and expertise to teams on security principles and best practices.</p><p>• Drive change and influence security initiatives across multiple disciplines and departments.</p>
<p>We are looking for a skilled Data Analyst to join our team on a contract basis. In this role, you will leverage your technical expertise to support marketing initiatives by analyzing data, creating dashboards, and collaborating with cross-functional teams. Your ability to interpret complex datasets and provide actionable insights will be crucial to driving engagement and retention strategies within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate closely with data scientists and marketing teams to design and execute campaigns that enhance member engagement and retention.</p><p>• Create and maintain dashboards using Tableau to visualize and analyze marketing metrics effectively.</p><p>• Translate complex member data into clear, actionable insights to inform campaign strategies.</p><p>• Evaluate data trends to identify opportunities for improvement and resolve issues proactively.</p><p>• Conduct A/B testing and experimentation to optimize campaign performance and member lifetime value.</p><p>• Partner with internal teams, including product and engineering, to ensure seamless integration of data-driven solutions.</p><p>• Apply problem-solving skills to address discrepancies in marketing data and develop corrective strategies.</p><p>• Utilize marketing knowledge to assess the accuracy of data and improve overall campaign effectiveness.</p><p>• Manage multiple priorities and projects while maintaining a high level of organization and attention to detail.</p>
<p>We are looking for a skilled Programmer Analyst to join a growing team in the Gilford, NH area. This role is ideal for someone who excels in designing and supporting systems, delivering technical solutions, and collaborating closely with users to resolve issues. As part of our dynamic team, you will play a vital role in developing and maintaining software systems that support multi-environment, multi-divisional, and multi-national operations.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and implement software solutions tailored to multi-environment, multi-divisional, and multi-national business needs.</p><p>• Collaborate with users to analyze system issues and provide effective resolutions.</p><p>• Manage projects from initial concept to completion, ensuring accuracy and adherence to timelines.</p><p>• Create and maintain technical documentation for all development activities and system processes.</p><p>• Provide support for financial systems, including troubleshooting and optimizing functionality.</p><p>• Utilize programming languages such as RPG/400, MySQL, and DB2 to enhance system performance.</p><p>• Work with Enterprise Resource Planning (ERP) systems</p><p>• Analyze business requirements and translate them into technical solutions.</p><p>• Leverage Microsoft Office tools and Visual Basic to create financial analysis tools.</p><p>• Support development and functionality on IBM iSeries and AS400 platforms.</p>
<p><strong>Overview</strong></p><p>The Senior Help Desk Technician provides advanced technical support to end users across a mixed remote and on-site environment. This role handles escalated issues, maintains support standards, and assists with the stability and performance of end-user systems. The position requires regular on-site work for hands-on troubleshooting, hardware support, and collaboration with internal teams.</p><p><br></p><p><strong>This is a Direct Hire position that will require a hybrid work schedule in Madison.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p> • Serve as the primary escalation point for complex technical issues across desktops, laptops, mobile devices, printers, and core business applications.</p><p> • Deliver support through a combination of remote tools, ticketing systems, and in-person assistance.</p><p> • Perform on-site diagnostics, hardware repair, workstation builds, imaging, and deployment.</p><p> • Manage user accounts, permissions, and group policies within Active Directory and related identity platforms.</p><p> • Support email, collaboration platforms, VPN access, and standard productivity tools.</p><p> • Monitor ticket queues, ensure timely resolution, and maintain documentation of troubleshooting steps and solutions.</p><p> • Provide guidance to junior technicians and contribute to knowledge base development.</p><p> • Assist with endpoint security, patching, and system maintenance activities.</p><p> • Collaborate with IT leadership on process improvements, technology upgrades, and support initiatives.</p>
<p>The Cloud Integrations Engineer develops and manages APIs and integration services between our client’s application layer and its Microsoft Azure-based infrastructure. This role ensures seamless communication, security, and performance between enterprise applications and cloud environments, all while supporting our client’s cloud strategy and operational goals.</p><p><br></p><p>This position requires strong skills in API development, cloud integration, and Azure services, with a proactive, solutions-driven mindset.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Design, build, and manage API and integration solutions connecting applications with Azure infrastructure.</li><li>Apply best practices for API security, scalability, and performance, particularly for legal technology tools.</li><li>Develop and maintain integration workflows using Azure components like Logic Apps, API Management, and Azure Functions.</li><li>Monitor and troubleshoot integration performance for reliability.</li><li>Align integration solutions with business and compliance needs by working with Application and Security teams.</li><li>Conduct capacity and scalability assessments for integrations.</li><li>Prepare technical documentation such as architecture diagrams and deployment guides.</li></ul><p><strong>Collaboration and Support</strong></p><ul><li>Act as the main integration point between infrastructure, application, and security teams.</li><li>Work with DevOps and Infrastructure on CI/CD and integration automation.</li><li>Support secure integration practices with authentication and encryption in collaboration with the Security Team.</li><li>Provide technical support for integration incidents.</li><li>Assist project teams with architecture, optimization, and planning.</li><li>Maintain governance documentation and facilitate knowledge transfer.</li></ul><p><strong>Design and Implementation</strong></p><ul><li>Engineer high-performance integrations and data workflows across core technology platforms.</li><li>Deploy and optimize Azure integration services.</li><li>Automate integration workflows (PowerShell, Terraform).</li><li>Coordinate with networking, security, and application teams for cloud and hybrid integration.</li><li>Oversee rollouts, pilot testing, and change management.</li></ul><p><strong>Operational Management</strong></p><ul><li>Manage integration platforms optimizing cloud resources.</li><li>Set up monitoring, backups, and disaster recovery for integrations.</li><li>Keep integration documentation up to date.</li><li>Enforce compliance with security standards and industry regulations.</li><li>Audit and enhance integration services for optimization and security.</li><li>Implement governance using Azure Policy and Conditional Access.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify and implement automation or self-service through Azure Automation, Logic Apps, or scripting.</li><li>Stay current on Azure enhancements, integration technologies, and best practices to improve performance.</li><li>Help develop scalable governance and operational frameworks for integration.</li><li>Support modernization and migration of legacy systems.</li><li>Build and maintain reusable templates, scripts, and procedures.</li></ul>
We are looking for an IT Support Technician to join our team in Bronx, New York. In this role, you will be responsible for delivering hands-on technical support, troubleshooting, and repair services for desktop systems in a corporate environment. This is a contract to permanent position, offering the opportunity to transition into a permanent role based on performance within 3-6 months.<br><br>Responsibilities:<br>• Provide on-site support for desktop systems, including diagnosing and resolving technical issues.<br>• Perform hardware repairs and software troubleshooting to ensure optimal workstation functionality.<br>• Utilize tools such as Active Directory to manage user accounts and permissions effectively.<br>• Assist with Office 365 applications, ensuring smooth operation and addressing any user challenges.<br>• Deliver excellent customer service while addressing IT concerns and resolving user requests.<br>• Support Mac systems alongside Windows 10 environments as required.<br>• Implement desktop imaging processes to prepare workstations for deployment.<br>• Work with proprietary technologies to meet organizational needs.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to ensure seamless IT support across the organization.
We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
<p>We are seeking a <strong>Temporary Loan Servicing Agent with hands-on Black Knight MSP experience</strong> to support a <strong>short-term implementation and operational initiative</strong>. This role will focus on <strong>Black Knight MSP setup, configuration, and servicing workflow alignment</strong>, while also assisting with day-to-day loan servicing activities as needed.</p><p>This is a <strong>project-driven, temporary role</strong> intended to provide immediate expertise during implementation and stabilization.</p><ul><li>Support <strong>temporary implementation and configuration</strong> of Black Knight MSP, including task queues, workflows, and status codes.</li><li>Assist with <strong>mapping, coding, testing, and validation</strong> to align servicing processes with MSP functionality.</li><li>Perform <strong>interim loan servicing activities</strong> in MSP such as payment posting, escrow support, and exception handling.</li><li>Troubleshoot issues, document processes, and provide <strong>knowledge transfer</strong> at project close.</li></ul>
We are offering an exciting opportunity for a Software Manager in Lafayette, Indiana. The role involves managing software development processes in an industry that is constantly evolving and innovating. The workplace is dynamic and collaborative, where the Software Manager will lead teams to deliver high-quality software solutions.<br><br>Responsibilities:<br><br>• Oversee Android Development procedures, ensuring the implementation of best practices and efficient workflows<br>• Utilize Atlassian Jira for project management, tracking development progress and addressing any issues that arise<br>• Manage Backend Development processes, coordinating with teams to ensure timely delivery of software solutions<br>• Apply knowledge of C++ in software development processes, ensuring the creation of robust and efficient code<br>• Leverage Cloud Technologies for software development and deployment, optimizing resources and scalability<br>• Implement AB Testing strategies to validate software features and improvements<br>• Facilitate Agile Scrum meetings, promoting effective communication and collaboration among team members<br>• Oversee API Development, ensuring the creation of efficient and secure interfaces<br>• Manage software Deployments, coordinating with teams to ensure smooth transitions and minimal downtime<br>• Foster an Engineering culture, promoting innovation and continuous learning within the team.
We are looking for an IT Technician to join our team in Mentor, Ohio, within the financial services industry. The ideal candidate will play a key role in ensuring the smooth operation of IT systems and providing technical support to end users. This position requires a proactive approach to troubleshooting and maintaining IT infrastructure, as well as collaborating with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support for financial applications, including troubleshooting and resolving issues with platforms such as Symitar and Synergy.<br>• Handle onboarding and offboarding processes for users, including hardware setup, account creation, and access configuration.<br>• Manage and resolve help desk tickets, documenting all actions and solutions accurately within the system.<br>• Maintain and update IT documentation, including system settings, troubleshooting procedures, and asset records.<br>• Diagnose and resolve basic network issues, such as Wi-Fi connectivity and LAN/WAN problems.<br>• Oversee IT hardware inventory, coordinating the deployment and recovery of assets as needed.<br>• Work closely with vendors to address technical challenges and escalate issues appropriately.<br>• Participate in IT projects, contributing to the implementation and upgrades of systems.<br>• Educate employees on IT policies, tools, and best practices to enhance their technical proficiency.
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
We are looking for a skilled Network Administrator to join our team in Malvern, Pennsylvania. This contract-to-permanent position offers an exciting opportunity to work on essential network infrastructure tasks, including firewall and network updates, while leveraging your expertise in Cisco technologies and Palo Alto firewalls. If you are passionate about maintaining and improving network systems, we encourage you to apply.<br><br>Responsibilities:<br>• Implement and manage firewall configurations and updates to ensure network security.<br>• Perform routine network modifications and troubleshooting to maintain optimal performance.<br>• Handle physical tasks such as cable management and hardware setup.<br>• Monitor network systems to identify and resolve issues promptly.<br>• Configure and maintain Cisco routers and switches, ensuring seamless connectivity.<br>• Collaborate with team members to support network operations and projects.<br>• Utilize Palo Alto firewalls to enhance system security and functionality.<br>• Document network changes and maintain accurate records for future reference.<br>• Provide technical support and guidance to end-users as needed.
<p>We are looking for a talented Sr. Content Designer to join our team in La Jolla, California. This contract-to-permanent position requires a dynamic individual who excels in storytelling, production, and audience engagement. The ideal candidate will balance creative strategy with hands-on execution, crafting compelling narratives and visually stunning content while maintaining brand integrity across platforms.</p><p><br></p><p>Responsibilities:</p><p>• Develop impactful, on-brand PowerPoint presentations, sales materials, and event collateral that align with the organization's messaging.</p><p>• Ensure consistent visual and thematic representation of the brand across all digital and print platforms.</p><p>• Oversee the production of video and podcast content, including pre-production planning, scripting, and post-production editing.</p><p>• Collaborate with teams to design and refine narratives for campaigns, presentations, and educational materials.</p><p>• Explore innovative formats and creative approaches to enhance audience engagement and content effectiveness.</p><p>• Stay informed on industry trends to create relevant and cutting-edge content strategies.</p><p>• Simplify complex ideas into accessible and visually appealing content for diverse audiences.</p><p>• Manage compliance requirements while maintaining creativity and brand voice.</p><p>• Experiment with new tools and methods to continuously improve the quality of content production.</p>
<p>Robert Half is seeking a <strong>Google Document AI Specialist (OCR Consultant)</strong> to support a <strong>healthcare organization</strong> based in <strong>Washington State (Remote)</strong>. This role involves <strong>extracting structured data from scanned and typed documents stored in a Google Cloud project using Google Document AI</strong>, as the client needs a consultant to configure templates, run batches, and deliver accurate CSV outputs. The position is <strong>Remote</strong>, and is a <strong>short-term ~20-hour contract</strong> with <strong>potential for follow-up work</strong>. Apply today!</p><p><br></p><p><strong>Job Details:</strong></p><p><strong>Schedule:</strong> Flexible, standard business hours</p><p> <strong>Duration:</strong> ~20 hours (approx. 1–2 weeks of part-time work)</p><p> <strong>Location:</strong> Remote</p><p><br></p><p><strong>Job Responsibilities</strong></p><ul><li>Configure Google Document AI processors (Form Parser or Custom Processor) to support multiple document templates.</li><li>Run OCR extraction batches across scanned and typed documents, including handwritten content.</li><li>Validate extraction accuracy, review confidence scores, and adjust template settings as needed.</li><li>Map ~140 data fields across approximately five document formats and produce clean, structured CSV outputs.</li><li>Access and retrieve files stored in Google Cloud Storage within a HIPAA-compliant workflow.</li><li>Collaborate with internal stakeholders to ensure extracted data meets quality and accuracy requirements</li></ul><p><br></p>
<p>We are seeking an experienced Cyber Operations IV specialist to join our team in Washington, District of Columbia. This long-term contract position offers the opportunity to contribute to the security and operational integrity of critical systems and networks. The ideal candidate will provide technical expertise, strategic guidance, and leadership in safeguarding against cyber threats.</p><p><br></p><p><strong>Location:</strong> Washington, DC (On-site, 5 days per week)</p><p><strong>Start Date:</strong> January 12, 2026</p><p><strong>Duration:</strong> 6 months (with possibility of extension)</p><p><strong>Clearance Required:</strong> Public Trust (Candidates with current DOJ Public Trust preferred)</p><p><br></p><p><strong>Position Summary</strong></p><p>We are seeking a proactive, detail-oriented <strong>Information Security Specialist</strong> to join our team. In this role, you will implement and maintain security measures, monitor threats, and ensure compliance with federal frameworks and regulations. The ideal candidate is a critical thinker with strong technical expertise and a passion for safeguarding systems and data.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor, detect, and respond to security threats and incidents.</li><li>Conduct vulnerability assessments and risk mitigation.</li><li>Ensure timely security updates across all systems.</li><li>Implement and manage security tools (e.g., SIEM, endpoint protection).</li><li>Monitor compliance with security standards such as NIST RMF.</li><li>Collaborate with IT and Engineering teams to embed security in infrastructure and applications.</li><li>Investigate security breaches and document findings.</li><li>Participate in security awareness training.</li><li>Stay current with emerging threats and technologies.</li></ul>
<p>What You’ll Be Doing:</p><ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
Our client is at the forefront of transforming how teams work through secure, enterprise-grade generative AI applications. They are developing and enhancing an advanced AI-powered assistant for internal use — enabling employees to harness AI safely within a protected environment. <br> The Full Stack Software Engineer III will help design, develop, and evolve the next-generation AI platform, driving innovation while ensuring scalability, security, and exceptional user experience. This role spans the full stack — from back-end integration to front-end interfaces — in close collaboration with product, design, and AI engineering teams. <br> What You’ll Do Design, develop, and enhance AI-enabled enterprise applications that boost productivity and collaboration. Build and optimize features using large language models, prompt engineering, and AI-assisted workflows. Write efficient, maintainable, and scalable code across database, middleware, and front-end layers. Develop low- to medium-complexity systems and components within larger architectures. Conduct code reviews; mentor and guide Level I and II engineers. Act as module-level design authority, ensuring adherence to architecture and security standards. Plan and execute unit testing; review and validate test plans from entry level engineers. Define and implement integration and performance testing strategies. Troubleshoot and resolve complex production issues; establish frameworks for reliability and observability. Provide advanced production support and drive continuous improvement in performance and user experience. Collaborate with AI engineers, data scientists, and product owners to deliver innovative solutions. Perform additional related duties as assigned.
<p>We are seeking a Full-time/Direct Hire Candidate (NO C2C / no contract) who is an experienced ERP Application Engineer to join a team and serve as the primary subject matter expert for ERP systems, specifically focused on Infor M3 functionality, configuration, and technical support. This role is ideal for a hands-on professional who thrives in a dynamic environment, driving system integrations, optimizing workflows, and delivering innovative solutions that align with business objectives. To learn more about this new and exciting role, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional email information is on LinkedIn).</p><p><br></p><p>This role is HYBRID to the Cedar Rapids, Iowa area - MUST BE ONSITE FOR first several months - long term possibilities of being remote! <u>Direct Hire ONLY, NO C2C, Must be authorized to work in the United States with no future sponsorship requirements.</u></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the key expert on Infor systems, providing technical support and ensuring optimal functionality.</p><p>• Lead and execute system integrations across various applications, maintaining data accuracy, security, and performance.</p><p>• Collaborate with business teams to gather requirements, design solutions, and improve operational workflows.</p><p>• Oversee IT projects from conception to implementation, ensuring alignment with organizational objectives.</p><p>• Develop and maintain custom tools, applications, and scripts using programming languages such as Python, JavaScript, and Angular.</p><p>• Build and manage Infor Dataflows, Workflows, Mappings, and extensions, including scripts and apps.</p><p>• Create and optimize complex database queries for reporting, troubleshooting, and automating processes.</p><p>• Identify and implement opportunities to enhance business processes using technology.</p><p>• Provide clear communication, training, and support to cross-functional teams.</p><p>• Troubleshoot and resolve production issues within ERP systems to ensure smooth operation.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
