• Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.<br>• Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.<br>• Develop and maintain system images, task sequences, and deployment automation.<br>• Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.<br>• Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.<br>• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.<br>• Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.<br>• Monitor system performance, identify areas for improvement, and implement optimization strategies.<br>• Provide technical guidance and mentorship to help desk staff and end users.<br>• Windows server support as an escalation point for tier one and tier two support team members.<br>Required Skills:<br>• Bachelor’s degree in computer science (or related area) preferred. / Equivalent<br>• Strong communication and customer service skills<br>• Flexible and able to adapt to a rapidly changing environment.<br>• Must be organized and able to manage projects of varying length.<br>• Positive, self-motivated individual who can complete tasks independently.<br>• 3–5 years of experience in Windows desktop engineering, administration, or advanced support.<br>• Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.<br>• Experience with endpoint management tools such as Microsoft Intune, SCCM.<br>• Knowledge of OS imaging, deployment methodologies, and automation.<br>• Solid understanding of endpoint security, encryption, and compliance policies.<br>• Strong analytical and troubleshooting skills with the ability to diagnose complex issues.<br>• Collaborative mindset with a focus on continuous improvement.
<p>This Technical Derivatives Business Analyst position partners with both business and technology teams to enhance a derivatives trading platform. The role focuses on launching new products, optimizing system processes, and serving as a subject-matter expert in derivatives.</p><p><br></p>
<p>This role is responsible for designing and implementing enterprise integration solutions across cloud and on-prem systems. The Integration Architect owns integration strategy, API design, data flow architecture, and middleware configuration to support scalable, reliable system communication.</p><p>The position partners closely with application, data, and infrastructure teams to translate business and technical requirements into secure, high-availability integration patterns.</p>
Lead the design and implementation of OTC processes including order management, pricing, shipping, billing, returns, and contracts<br>• Configure and support Advanced Variant Configuration and CPQ tools<br>• Facilitate workshops to define and standardize OTC workflows and revenue recognition models<br>• Collaborate with cross-functional teams to implement best practices in S/4HANA SD<br>• Support subscription billing models including recurring and usage-based billing<br>• Conduct testing, documentation, and training for new processes and enhancements<br>• Evaluate change requests and recommend scalable solutions<br>• Partner with internal stakeholders and external consultants to resolve issues and drive improvements<br>• Ensure compliance with IT controls and audit requirements<br>What You Bring<br>• 10–15 years of SAP SD OTC experience, including full-cycle implementations<br>• Hands-on experience with SAP S/4HANA projects<br>• Strong understanding of business process integration across modules (MM, FI, PP)<br>• Familiarity with Engineering Change Management and CRM integration is a plus<br>• Excellent communication and stakeholder engagement skills<br>• Structured, analytical problem-solving approach<br>• Spanish language skills are a plus<br>Education & Tools<br>• Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience)<br>• SAP certification in SD or S/4HANA preferred<br>• Experience with ITSM tools and Microsoft Office suite
<p>An established company in the Tulsa, Oklahoma area is searching for IT manager with multi-client environment experience. In this role, you’ll oversee a dynamic technical environment leveraging the Microsoft stack, including Azure cloud solutions and Active Directory administration. You will also oversee client IT operations, projects and deliver proactive support for diverse client systems.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Lead technical teams to deliver exceptional support and project delivery for MSP type clients.</li><li>Architect, deploy, and maintain infrastructure built around Microsoft technologies (Azure, Active Directory, Office 365).</li><li>Manage cloud migration projects, identity/access controls, and network security.</li><li>Collaborate with business stakeholders and clients to align technology solutions with operational needs.</li><li>Mentor technicians, establish best practices, and enforce compliance standards.</li></ul>
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
<p>We are looking for an experienced Graphic Designer to join our team in Fort Collins, Colorado, on a Contract basis. This role is dedicated to producing high-quality digital assets for eCommerce platforms and marketing campaigns while ensuring alignment with brand standards. The position offers an exciting opportunity to showcase creativity and technical expertise in a fast-paced, collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Design and produce a variety of digital banners and campaign assets tailored for eCommerce platforms.</p><p>• Adapt layouts using provided photos and text, ensuring consistency with established brand guidelines.</p><p>• Enhance creative work with detailed refinements, shading, and expertly executed designs.</p><p>• Perform photo retouching, product cutouts, blending, and compositing to achieve high-quality results.</p><p>• Create GIFs and light motion graphics to add dynamic elements to digital content.</p><p>• Collaborate with team members to ensure deliverables meet both creative and technical requirements.</p><p>• Prepare assets for digital use, maintaining high production standards throughout.</p><p>• Uphold brand consistency while infusing creativity into all design projects</p>
We are looking for an experienced ERP/CRM Consultant to join our team in Palm Beach Gardens, Florida. In this role, you will provide technical expertise and support for enterprise software systems, ensuring they meet business needs. The ideal candidate will have a strong background in application troubleshooting, user training, and system optimization.<br><br>Responsibilities:<br>• Provide technical support to end-users by diagnosing and resolving application issues efficiently.<br>• Analyze and troubleshoot software malfunctions, escalating complex problems to the software provider and testing solutions before implementation.<br>• Create comprehensive user documentation, including guides and training materials, and conduct training sessions for end-users.<br>• Assist in configuring and customizing ERP/CRM systems to align with organizational requirements and apply updates as needed.<br>• Collaborate with development teams to report bugs, recommend system enhancements, and ensure timely resolution of issues.<br>• Participate in change management processes, including testing new application versions, assisting with implementation, and managing user acceptance testing.<br>• Monitor and document incidents through a ticketing system, ensuring accurate records and implementing preventative measures.<br>• Contribute to merger integration projects by conducting gap analyses, assisting in data conversion, performing system testing, and delivering user training.<br>• Lead efforts to optimize business processes by leveraging the full functionality of ERP/CRM systems and identifying opportunities for improvement.
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>We are looking for an experienced Business Intelligence (BI) Engineer to drive data solutions that empower business decision-making and analytics. In this role, you will collaborate with stakeholders across departments to design and implement scalable data architectures, develop reporting tools, and improve data accessibility. The ideal candidate thrives in a dynamic environment and is eager to adapt and innovate as business requirements evolve.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement scalable data architectures to support analytics and reporting needs.</p><p>• Create and maintain data models, warehouses, and pipelines to ensure seamless data flow.</p><p>• Optimize SQL queries and generate reports for business users and leadership teams.</p><p>• Design and manage dashboards and self-service BI tools using technologies like Power BI and Tableau.</p><p>• Integrate and manage data across enterprise systems to ensure consistency and accuracy.</p><p>• Collaborate with cross-functional teams to establish KPIs and reporting standards.</p><p>• Ensure adherence to data governance practices, including quality and lifecycle management.</p><p>• Stay updated on emerging data technologies and tools to enhance business intelligence capabilities.</p><p>• Provide technical guidance and support to team members as needed.</p><p><br></p><p><strong><u>Core Benefits: </u></strong></p><p><strong>M/D/V Multiple options </strong></p><p><strong>ST/LT/Disability Insurance </strong></p><p><strong>Retirement Plan: Y 401K </strong></p><p><strong>PTO/Holidays/Sick Time: 10 holidays, wks Christmas and New Years off 3 wks </strong></p><p> </p>
<p>This leadership role is responsible for overseeing all aspects of an organization’s Information Technology (IT) operations. The position manages a wide range of IT functions including business continuity planning, database and systems administration, network infrastructure, cybersecurity, technical services, and application development and support. The role emphasizes innovation and strategic leadership in developing and implementing initiatives that support organizational goals.</p><p><br></p><p><strong>What You’ll Do: Responsibilities</strong></p><ul><li>Establish and execute the overall IT strategy and vision in alignment with the organization’s strategic objectives.</li><li>Lead the development, implementation, and oversight of a comprehensive information security and cybersecurity program to protect data assets and technology infrastructure from internal and external threats.</li><li>Prioritize and manage strategic and tactical IT projects, allocating resources based on scope, timelines, and organizational priorities. Monitor performance metrics and ensure risks are mitigated.</li><li>Identify and implement emerging technologies and process improvements to enhance agility, innovation, and responsiveness to business needs.</li><li>Direct and support IT staff, including performance management, training, and professional development.</li><li>Oversee multiple projects to successful completion within budget and timeline constraints.</li><li>Manage relationships with technology vendors and ensure compliance with service level agreements.</li><li>Collaborate with internal and external stakeholders on IT-related initiatives and issues.</li><li>Recommend and implement new technologies and services to improve operational efficiency and effectiveness, ensuring systems capacity meets organizational needs.</li><li>Serve as a liaison between IT and other departments to ensure alignment and support for cross-functional initiatives.</li><li>Lead efforts related to IT grant proposals and execution, ensuring compliance with grant requirements.</li><li>Prepare and manage the annual IT budget, including planning for current and future capital projects.</li><li>Contribute to the development and implementation of asset management strategies that minimize lifecycle costs and support organizational objectives.</li><li>Perform other duties as assigned.</li><li>This role may require flexibility in schedule and location to support a 24/7 operational environment.</li></ul>
We are looking for a detail-oriented Contracts Administrator to join our team in Allston, Massachusetts. In this role, you will oversee the preparation, management, and distribution of contracts, subcontracts, and related documentation while collaborating with various departments to ensure smooth project operations. This position requires strong organizational skills, accuracy, and the ability to meet deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Create, track, and distribute subcontracts, purchase agreements, and change orders using DocuSign.<br>• Organize and maintain digital records in DocuSign and other document management systems.<br>• Provide training to project managers and assistant project managers on contract processes.<br>• Draft exhibits, coversheets, and other documentation for owner contracts using specialized software.<br>• Log, file, and distribute owner contracts through ProCore.<br>• Collaborate with project managers and accounting teams to collect necessary contract information.<br>• Schedule and coordinate job status reviews for senior management.<br>• Occasionally assist with reception desk tasks as needed.<br>• Perform additional duties as required to support team operations.
<p>We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first point of contact for employees seeking technical assistance. You will troubleshoot issues, resolve incidents, escalate problems as needed, and help maintain a reliable, efficient, and user-friendly technology environment.</p><ul><li>Provide first-level support for hardware, software, network, and account-related issues via phone, email, chat, and ticketing system.</li><li>Troubleshoot and resolve issues related to Windows/Mac operating systems, Microsoft 365, VPN, printers, and standard business applications.</li><li>Create, update, and manage support tickets to ensure timely resolution and excellent customer service.</li><li>Escalate complex issues to Tier 2/3 teams when necessary, providing clear documentation of troubleshooting steps.</li><li>Onboard and offboard users by setting up accounts, configuring devices, and ensuring proper access permissions.</li><li>Maintain hardware inventory and assist with device deployments and updates.</li><li>Follow established procedures, knowledge base articles, and SLAs to ensure consistent support.</li><li>Contribute to process improvements, documentation updates, and user training initiatives.</li></ul>
We are looking for an experienced IT Project Manager to join our team in West Des Moines, Iowa. This long-term contract position requires someone with strong attention to detail who is capable of driving complex projects while ensuring alignment with organizational goals. The ideal candidate will demonstrate expertise in Agile methodologies and possess strong leadership skills to guide teams and manage stakeholder expectations effectively.<br><br>Responsibilities:<br>• Align project priorities with organizational strategies and objectives to ensure successful outcomes.<br>• Identify and manage project interdependencies to maintain smooth execution and synchronization across teams.<br>• Proactively address risks and resolve issues through effective problem-solving techniques.<br>• Develop and execute comprehensive project plans, including timelines and key milestones.<br>• Collaborate with stakeholders to set clear expectations and escalate concerns when necessary.<br>• Lead project launches by defining scope, objectives, solution approaches, work sizing, and timeline estimation.<br>• Oversee projects within Agile frameworks, coordinating multiple teams to deliver results efficiently.<br>• Manage data-related projects such as data ingestion, data warehouse development, and reporting initiatives.<br>• Ensure consistent use of project management tools like Jira and adhere to established processes.<br>• Provide guidance and expertise in derivatives trading and finance-related domains when applicable.
We are looking for an experienced Cloud Security Engineer to join our team in New York, New York. In this role, you will play a critical part in safeguarding cloud-based infrastructure by deploying, managing, and maintaining security tools and solutions. You will proactively monitor systems for threats, respond to incidents, and collaborate with stakeholders to enhance the overall security posture of cloud environments.<br><br>Responsibilities:<br>• Install, configure, and maintain advanced security solutions to protect cloud-based systems and networks.<br>• Monitor infrastructure to detect and respond to unusual activities, intrusions, or security breaches.<br>• Conduct thorough investigations of security alerts and incidents, ensuring timely and effective resolutions.<br>• Perform risk assessments and vulnerability scans, recommending strategies to mitigate potential threats.<br>• Collaborate with teams to implement and manage security tools tailored to cloud environments.<br>• Develop and enforce policies, procedures, and guidelines to ensure compliance with security standards.<br>• Stay updated on emerging threats and vulnerabilities, adapting security measures as needed.<br>• Create detailed reports and documentation on incidents, findings, and recommendations for stakeholders.<br>• Conduct audits and reviews of cloud infrastructure to identify and address security gaps.<br>• Support compliance initiatives and ensure adherence to industry regulations and standards.
<p>Our client, a growing Managed Service Provider, is seeking an experienced <strong>Systems Engineer</strong> to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems.</p><p><br></p><p>What You’ll Do</p><ul><li>Serve as a primary technical resource and trusted advisor for clients</li><li>Deliver remote and on-site support across Windows environments</li><li>Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory</li><li>Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred)</li><li>Manage tickets, execute client projects, and own issues from identification through resolution</li><li>Troubleshoot hardware, software, networking, and endpoint security issues</li><li>Create clear documentation and maintain accurate time tracking</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced IT Manager/Data Reporting Specialist to oversee IT operations and drive business intelligence initiatives. This role involves creating impactful dashboards, managing company-wide IT systems, and ensuring seamless data integration and analysis. </p><p><br></p><p>Responsibilities:</p><p>• Develop and manage dashboards and reports using Power BI to support financial, operational, and leadership decision-making.</p><p>• Integrate and analyze data from multiple platforms, including Microsoft Dynamics 365 Business Central and Insight Works.</p><p>• Oversee the administration of Microsoft 365 systems, including Exchange, SharePoint, Teams, and Office applications.</p><p>• Maintain and enhance IT infrastructure, including hardware, mobile devices, and security protocols.</p><p>• Monitor data security practices, ensure compliance, and manage backup systems to protect company data.</p><p>• Collaborate with external partners to optimize business systems and implement new technology solutions.</p><p>• Provide technical leadership to internal teams, supporting staff in effectively utilizing IT tools and systems.</p><p>• Translate business requirements into actionable technology solutions to improve efficiency and profitability.</p><p>• Conduct analysis and provide recommendations to enhance operational visibility and business performance.</p><p>• Manage access and security settings across core business applications to ensure reliability and compliance</p>
<p>A Digital/Web designer is a proactive, enthusiastic individual who will bring passion, dedication, creativity and innovation to our team. The designer will work closely with the Digital and Category Marketing teams, as well as IT, to incorporate new website and digital campaign design solutions and user experience improvements. This position will help teams think strategically when identifying marketing deliverables in relation to the company’s overall design strategy. Ideal candidate must be able to deliver great work under tight timelines – and have fun doing it.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Take primary day-to-day ownership over the designing of digital content related projects: web, email, intranet, etc.</li><li>Work with Category and Digital Marketers on visually communicating to the customer, as well as our e-commerce development team to incorporate new website and digital campaign design solutions and user experience improvements.</li><li>Evolve and elevate the aesthetic of website and email marketing while keeping with the overall brand direction</li><li>Translate designs into web code and test considering browser compatibility, SEO best practices, and/or mobile ideology</li><li>Communicate and collaborate effectively with teammates; reach across the aisle to other departments</li></ul>
<p> This role is responsible for delivering end-to-end Transportation Management System (TMS) solutions, partnering closely with business and IT stakeholders to design, configure, and optimize transportation workflows. The consultant will lead system implementations, integrations, and ongoing enhancements while serving as the primary liaison between users, developers, and technical teams.</p><p>Key responsibilities include system configuration, process mapping, data analysis, testing, and user enablement across multiple transportation modes. The position also supports transportation cost analysis, contract interpretation, and integration design to ensure scalable, efficient logistics operations.</p>
<p>We are looking for a dynamic Business Analyst/Product Owner with a strong foundation in business analysis and agile methodologies to join our team. This role serves as the critical link between technical teams and business stakeholders, ensuring that solutions align with strategic goals and deliver measurable value. The ideal candidate will possess exceptional analytical skills, an ability to simplify complex requirements, and a passion for driving continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Gather and analyze business requirements through interviews and workshops, documenting user stories with clear acceptance criteria.</p><p>• Refine user stories by adding detailed tests, acceptance criteria, and visual models to ensure alignment across teams.</p><p>• Identify and manage assumptions, risks, and issues that could impact project success.</p><p>• Collaborate with stakeholders to create, prioritize, and maintain the product backlog based on user needs and business value.</p><p>• Provide clarifications and guidance to development and quality teams during planning, refinement, and demos.</p><p>• Validate deliverables against acceptance criteria and approve releases for deployment.</p><p>• Coordinate and lead demo sessions with internal and external stakeholders to showcase software progress.</p><p>• Develop user training materials and support external client demos as needed.</p><p>• Advocate for Agile principles and drive continuous improvement within the team.</p>
<p>We are looking for a skilled NetSuite Techno-Functional Consultant to join our team on a contract basis. This role offers a unique opportunity to take charge of improving, optimizing, and streamlining an existing NetSuite system. The ideal candidate will possess a combination of technical expertise and business acumen to bridge the gap between technology and operational needs. If you enjoy solving complex problems, designing solutions, and making a significant impact on business processes, this position is for you.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth assessments of current NetSuite processes, identifying pain points and opportunities for improvement.</p><p>• Collaborate with cross-functional teams to gather and document business requirements and translate them into actionable technical solutions.</p><p>• Design, develop, and implement NetSuite customizations, including SuiteScripts, workflows, and saved searches.</p><p>• Clean and validate data within the NetSuite system to ensure accuracy and reliability.</p><p>• Build and maintain integrations with other systems to eliminate manual tasks and enhance efficiency.</p><p>• Configure NetSuite modules to align with evolving business needs and processes.</p><p>• Create detailed documentation and provide training to stakeholders to ensure smooth adoption of new solutions.</p><p>• Serve as the primary point of contact for NetSuite-related initiatives, bridging the gap between technical teams and business users.</p><p>• Manage competing priorities by aligning solutions with overall business goals and objectives.</p><p>• Continuously monitor system performance and proactively implement enhancements to improve usability and functionality.</p>
We are looking for an Operations Specialist to join our team in Vero Beach, Florida. In this Contract to permanent position, you will play a key role in ensuring smooth daily operations, supporting management, and coordinating team activities. The ideal candidate is detail-oriented, highly organized, and proficient in Microsoft Office applications.<br><br>Responsibilities:<br>• Coordinate and manage client account activities, including follow-ups and documentation.<br>• Prepare reports, presentations, and other documents to support management objectives.<br>• Oversee team calendars, track progress on action items, and manage scheduling.<br>• Monitor daily operations to ensure compliance with regulations and assist with transaction processing.<br>• Support special projects and contribute to team efficiency.<br>• Review processes to identify areas for improvement and implement solutions.<br>• Ensure effective communication across departments to optimize workflow.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>AI/ML Engineer (contract).</strong> In this role, you’ll architect and deliver robust, scalable platforms that enable machine learning and data science at enterprise scale. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Architect & Build:</strong> Design and implement distributed systems and data processing frameworks using modern cloud technologies (GCP, Azure). Ensure solutions are secure, scalable, and optimized for performance.</li><li><strong>Lead Projects:</strong> Own technical initiatives end-to-end—from concept through delivery. Influence product roadmaps and make critical decisions on architecture and trade-offs.</li><li><strong>Collaborate Across Teams:</strong> Participate in planning, design reviews, and code reviews. Anticipate cross-team dependencies and resolve conflicts proactively.</li><li><strong>Mentor & Grow Talent:</strong> Interview candidates, onboard new hires, and provide technical guidance to engineers and interns. Foster a culture of learning and excellence.</li></ul>
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>We are looking for an experienced IT Manager to lead a dynamic technical team and provide strategic technology consulting to clients in Albuquerque, New Mexico. This role combines team leadership, client engagement, and oversight of managed IT services to ensure optimal performance and alignment with business goals. The ideal candidate will drive operational excellence, foster strong client relationships, and guide the team toward proactive and innovative solutions.</p><p><br></p><p>Responsibilities:</p><p>• Build and mentor a high-performing technical team, fostering a culture of accountability and continuous improvement.</p><p>• Develop and implement clear processes and roles to ensure efficient service delivery and team alignment.</p><p>• Conduct regular one-on-one meetings, performance reviews, and development plans to support team growth.</p><p>• Lead strategic planning for clients, crafting technology roadmaps that align with their long-term business objectives.</p><p>• Conduct on-site client meetings, including business reviews and strategic discussions, to strengthen relationships and provide tailored solutions.</p><p>• Oversee the delivery of managed IT services, including infrastructure management, cloud solutions, cybersecurity, and support processes.</p><p>• Ensure adherence to best practices, security policies, and high standards for service quality and documentation.</p><p>• Manage vendor relationships, licensing renewals, and cost optimization to maximize operational efficiency.</p><p>• Collaborate with sales and operations teams to ensure clients receive consistent and impactful results.</p><p>• Travel periodically to support and align with team members and key clients, ensuring cohesive operations.</p><p>Other duties as needed</p>
