<p>Robert Half is seeking an <strong>Administrative Assistant</strong> to support our client’s busy team. This role is a great fit for someone who is organized, dependable, and enjoys variety in their day-to-day work.</p><p><br></p><p>Do you thrive in an environment where no two days are the same—and you’re not tied to a desk all day? If so, this could be an excellent opportunity for you!</p><p>Apply today or call our team to learn more at 563-359-3995; Christin, Lydia, and Erin are great points of contact! </p><p><br></p><p><strong><u>Schedule</u></strong></p><p>Monday–Friday | 8:00 AM–4:30 PM</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><p>This position provides a mix of in-office responsibilities and out-of-office errands, giving you both structure and flexibility throughout your day. </p><p><br></p><p><strong><u>Key responsibilities include:</u></strong></p><ul><li>Monitoring and ordering office supplies while keeping shared spaces well-stocked.</li><li>Handling daily bank runs, mail sorting, and deliveries.</li><li>Running daily errands and assisting management staff with day-to-day needs.</li><li>Supporting invoice processing and credit card reconciliation by collecting receipts and preparing documentation for accounting.</li><li>Assisting with staff recognition initiatives, including birthdays and celebrations.</li><li>Managing ad hoc tasks to support department as needed.</li><li>Providing occasional front desk coverage.</li><li>Maintaining a clean and organized office environment.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Specialist to join our client's team in Columbus, Ohio. This long-term contract role is ideal for someone passionate about delivering exceptional service while fostering positive customer relationships. The position offers the opportunity to contribute to a dynamic environment, meeting performance goals and resolving customer concerns effectively.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with over 100 customers daily by providing excellent service.</p><p>• Collaborate with team members to achieve and exceed targets, including call handling time, availability, customer satisfaction, sales, and quality goals.</p><p>• Address and resolve customer complaints and disputes promptly and effectively.</p><p>• Stay informed on company products, services, technologies, and procedures to assist customers efficiently.</p><p>• Adapt to varying shift schedules, including day, afternoon, evening, and weekend shifts, based on business needs.</p><p>• Utilize computer systems, reference materials, and multiple screens to resolve complex customer inquiries.</p><p>• Demonstrate clear and precise communication skills, ensuring proper grammar and pronunciation.</p><p>• Maintain a composed and attentive demeanor while handling customer interactions using headsets and sitting for extended periods.</p><p>• Leverage Microsoft Office applications and internet resources to support customer service activities.</p>
We are looking for a skilled Dispatcher to join our team on a long-term contract basis in Plymouth, Minnesota. This role involves coordinating service requests, managing technician routes, and ensuring customer needs are met efficiently. If you excel in multi-tasking and communication, this is an excellent opportunity to contribute to a dynamic and fast-paced environment. If interested, please call our office today - (952) 473-0442. <br> Responsibilities: • Coordinate daily service requests and technician schedules across multiple regions. • Monitor service technician routes and address emergency needs with district service managers. • Communicate with customers directly to clarify service requirements and exceptions. • Utilize auto-routing systems while managing manual scheduling during high-demand periods. • Provide occasional support to the service intake team by handling incoming technician calls. • Collaborate with technicians and service managers using tools like Teams and Outlook. • Maintain accurate records and notes in ticketing systems such as Solomon and Astea. • Adapt to new systems and software as required, ensuring seamless transitions. • Prioritize tasks effectively to address competing demands, including urgent customer needs. • Work efficiently under pressure while interacting with diverse personalities and strong industry professionals.
<p>We are looking for a dedicated Part Time Bilingual Front Desk Coordinator to join our team in Dallas, Texas. In this long-term contract role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized atmosphere. This position requires multitasking abilities, excellent communication skills, and proficiency in basic office software.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, providing prompt and courteous responses to inquiries.</p><p>• Welcome and assist visitors, ensuring a positive experience.</p><p>• Maintain accurate records through efficient data entry and documentation.</p><p>• Collaborate with team members to support daily office operations.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Ensure the front desk area remains tidy and well-maintained.</p><p>• Handle correspondence, including emails and mail distribution.</p><p>• Utilize Microsoft Office tools like Word and Excel for administrative tasks.</p><p>• Communicate effectively in both English and Spanish to support diverse clientele.</p>
<p>We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team on a long term contract basis. Based in the south metro, Minnesota area, this fully on-site role involves supporting our small and friendly customer service team by assisting clients with inquiries, product information, and order processing. This is an excellent opportunity for someone who is motivated, self-sufficient, and has strong communication skills. Responsibilities:</p><ul><li>Respond to customer inquiries by providing detailed information about products and services.</li><li>Assist with order processing, including preparing price quotes and mailing invoices.</li><li>Manage data entry tasks in customer management systems with a high level of accuracy.</li><li>Handle returns and issue credits in a timely and meticulous manner.</li><li>Support the order fulfillment process and assist with shipping-related tasks.</li><li>Maintain organized records by filing paperwork and updating customer information.</li><li>Collaborate with the team on additional projects and tasks as business needs evolve.</li><li>Ensure all written communication is grammatically accurate and error-free.</li><li>Utilize Microsoft Office tools, particularly Outlook and Teams, to manage daily activities and communication.</li></ul>
We are looking for an Accounts Receivable Clerk to join our team in Indianapolis, Indiana. This position requires a proactive individual who can effectively manage billing, administrative tasks, and front desk operations while supporting the service department. The ideal candidate will thrive in a dynamic environment and possess strong organizational and communication skills.<br><br>Responsibilities:<br>• Oversee accounts receivable processes, including billing and collections, to ensure timely and accurate payments.<br>• Coordinate with the service department to assist with dispatching and generating invoices.<br>• Manage document control by organizing and maintaining accounting and service files in digital systems.<br>• Handle front desk duties, including greeting visitors and managing incoming communications.<br>• Collaborate with team members to streamline billing workflows and support peak activity periods.<br>• Assist in transitioning service department billing into centralized accounting processes.<br>• Ensure compliance with company policies and procedures in all accounting activities.<br>• Provide administrative support to the service department and other teams as needed.<br>• Address customer inquiries related to billing and payments in a thorough and effective manner.
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
We are looking for an experienced ERP/CRM Developer to join our team in Pewaukee, Wisconsin. This Contract-to-permanent position will play a critical role in supporting and enhancing our Epicor Prophet 21 system and related technologies. The ideal candidate will possess strong technical expertise and be adept at identifying opportunities for process improvement while providing excellent support to end users.<br><br>Responsibilities:<br>• Provide first-line support for Prophet 21-related issues, utilizing Freshservice to manage and resolve tickets efficiently in collaboration with developers.<br>• Analyze business processes, gather user requirements, and document findings to recommend enhancements for Prophet 21 and its companion tools.<br>• Manage user security configurations and address customization requests within Prophet 21 and supporting systems.<br>• Optimize and maintain existing applications and infrastructure, including performing upgrades and custom development for Prophet 21.<br>• Troubleshoot and support Wireless Warehouse operations, including resolving issues with Zebra handheld devices and Prophet 21 functionality.<br>• Develop and maintain internal Knowledge Base documentation to ensure smooth IT operations.<br>• Leverage expertise in Prophet 21 modules such as financials, procurement, inventory, planning, and warehousing to identify efficiencies and improve processes.<br>• Assist in creating custom reports and dashboards using tools like Crystal Reports and Power BI.<br>• Collaborate with cross-functional teams to ensure seamless integration and functionality of Prophet 21 and related systems.
We are looking for a skilled Technical Support Engineer to provide expert assistance across infrastructure, cloud, and networking domains. This mid-level role is ideal for professionals who thrive on delivering technical solutions, tackling escalated challenges, and mentoring team members. The position offers a dynamic mix of project execution and proactive troubleshooting.<br><br>Responsibilities:<br>• Lead implementation of client infrastructure solutions, including servers, network devices, and cloud-based systems.<br>• Configure and manage migrations for Microsoft 365 services such as Exchange, Teams, and SharePoint.<br>• Deploy and resolve issues related to firewalls, VPNs, and wireless network setups.<br>• Address escalated technical issues across diverse IT environments and technologies.<br>• Collaborate with senior engineers to make informed decisions on system architecture and design.<br>• Provide guidance and mentorship to less experienced engineers while improving internal documentation and workflows.<br>• Drive successful delivery of client-facing projects and contribute to continuous process optimization.
<p>We are looking for an experienced Director of Data Operations to join our team. This is a long-term contract position offering the opportunity to work on challenging projects that span multiple technical domains. The ideal candidate will bring a depth of expertise in software development, programming, and technical problem-solving, contributing to impactful solutions and innovations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to understand ongoing and future data needs.</li><li>Build relationships at every level of the organization and develop a deep understanding of the business context.</li><li>Work with the primary client to prioritize and manage day to day activities, task prioritization, team utilization, and data deliveries, utilizing Agile project and task management.</li><li>Lead data analytics team members to drive full data lifecycle activities, including new platform, data engineering, and reporting capabilities.</li><li>Lead day to day operations to ensure all stakeholder commitments are met.</li><li>Lead migration from legacy data warehouse and business intelligence platform to the new cloud native Azure platform.</li><li>Be hands on with the technologies, such as constructing SQL queries, in order to facilitate effective data analysis, subject domain understanding, troubleshooting, task scoping, data quality checks, and demonstrations.</li><li>Establish, maintain, and coordinate Agile development and operations, including Program Increment Planning.</li><li>Manage design, development, deployment, and operation of Microsoft Azure based data solutions.</li><li>Coordinate support from infrastructure and network support teams, vendors, and government service providers.</li><li>Maintain continuous learning to propose new approaches and solutions to meet client needs.</li><li>Incorporate and drive best practices in cloud based data infrastructure, data architecture, data quality assurance, data security, data standards, data management, data governance, data engineering, performance optimization, reporting, and analytics.</li><li>Collaborate with the client to maintain technical roadmap, ensuring incorporation of latest tools and technologies such as Generative AI.</li><li>Ensure appropriate project knowledge management and documentation.</li></ul>
<p>Robert Half is partnering with an innovative, industry-leading agricultural company to find their next Employee Experience Representative! This HR support role is part of the Human Resources Operations Center (Ask HR) and plays a key part in delivering top-tier service to employees and internal HR teams. The position offers a hybrid schedule — 4 days onsite and 1 day remote — following 2–3 months of onsite training.</p><p><br></p><p>Interested? Apply today or contact Christin, Erin, or Lydia at (563) 359-3995 to learn more!</p><p><br></p><p>Key Responsibilities:</p><p>-Provide responsive, professional support for HR processes and inquiries</p><p>-Support HR functions like onboarding, internal transfers, record maintenance, and training administration</p><p>-Handle sensitive information with confidentiality</p><p>-Collaborate on process improvements and efficiency initiatives</p><p>-Ensure service levels are consistently met or exceeded</p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Brooklyn, New York. In this role, you will provide technical assistance to end-users, ensuring smooth operations across Windows and Mac environments. Your expertise will be critical in addressing hardware, software, and network-related issues to maintain an efficient and productive workplace.<br><br>Responsibilities:<br>• Provide Level II desktop support to troubleshoot and resolve technical issues for end-users.<br>• Assist users in accessing Wi-Fi networks and installing necessary software, including Microsoft Office and Pharos printing software.<br>• Handle password resets, account creation, and other user account management tasks.<br>• Perform imaging and setup of desktops and workstations running Windows 10, Windows 11, and Mac OS.<br>• Diagnose and repair desktop hardware issues to minimize downtime.<br>• Use Active Directory to manage user access and permissions.<br>• Maintain communication with users to ensure their technical needs are understood and resolved effectively.<br>• Document solutions and maintain records of support activities for future reference.<br>• Collaborate with team members to implement best practices for desktop support.<br>• Educate users on basic troubleshooting techniques and software functionality as needed.
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
<p>We are looking for an experienced Cost & Inventory Manager to join our team in Seymour, Connecticut. In this long-term contract role, you will oversee inventory management processes and cost analysis to ensure accurate reporting and effective operational strategies. This position requires a hands-on approach and a strong ability to handle complex transactions and reconciliations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the transfer of inventory between systems, ensuring all transactions are accurately recorded and managed.</p><p>• Coordinate physical inventory activities, including cycle counts and reconciliation, while utilizing new inventory counting tools.</p><p>• Identify and manage excess inventory, determining whether items should be sold, discarded, or returned to vendors.</p><p>• Analyze and address challenges related to work orders and BOMs (Bill of Materials) with multiple line items.</p><p>• Ensure new inventory and related data are accurately loaded into systems within specified deadlines.</p><p>• Support segregation of duties (SODs) by verifying appropriate access levels and responsibilities for team members.</p><p>• Conduct cost accounting tasks to monitor and report inventory costs effectively.</p><p>• Provide strategic insights on inventory processes to enhance operational efficiency.</p><p>• Collaborate with cross-functional teams to maintain compliance with organizational standards.</p>
<p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically proficient <strong>Network Port Mapping Analyst</strong> to support our infrastructure project team. This individual will be responsible for auditing, documenting, and verifying the configuration of network devices and their connected end devices, ensuring compliance with the Port Schedule documentation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and interpret Port Schedule documents to understand expected network configurations.</li><li>Document which end-user devices are connected to specific network device interfaces (switch ports).</li><li>Record configured VLANs on network device interfaces.</li><li>Verify that end devices are physically connected to the correct switch ports per the Port Schedule.</li><li>Ensure network device interfaces have the correct VLAN assignments in line with the Port Schedule.</li><li>When required, verify IP addresses and subnet masks on connected end devices.</li><li>Identify and report any misconfigurations, discrepancies, or anomalies to the Project Manager.</li></ul>
<p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically proficient <strong>Network Port Mapping Analyst</strong> to support our infrastructure project team. This individual will be responsible for auditing, documenting, and verifying the configuration of network devices and their connected end devices, ensuring compliance with the Port Schedule documentation.</p><p><br></p><p><strong>POSITION: NETWORK ANALYST</strong></p><p><strong>LOCATION: IRVING, TX</strong></p><p><strong>DURATION: 5-6 MONTHS</strong></p><p><strong>RATE: $31-34/HOUR</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and interpret Port Schedule documents to understand expected network configurations.</li><li>Document which end-user devices are connected to specific network device interfaces (switch ports).</li><li>Record configured VLANs on network device interfaces.</li><li>Verify that end devices are physically connected to the correct switch ports per the Port Schedule.</li><li>Ensure network device interfaces have the correct VLAN assignments in line with the Port Schedule.</li><li>When required, verify IP addresses and subnet masks on connected end devices.</li><li>Identify and report any misconfigurations, discrepancies, or anomalies to the Project Manager</li></ul>
<p>We are looking for an experienced Operations Manager to join our team on a long-term contract basis in Chicago, Illinois. This role offers the opportunity to contribute to the success of key operational processes while driving efficiency and quality across the organization. The ideal candidate will bring expertise in civil engineering, operational management, financial oversight, and compliance within a detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily operations to ensure seamless workflows and adherence to organizational processes.</p><p>• Develop and implement policies and procedures aimed at improving operational efficiency.</p><p>• Monitor and analyze call center metrics, ensuring alignment with company goals and performance standards.</p><p>• Collaborate with project teams to support the execution of initiatives within the credit card and consumer banking sectors.</p><p>• Conduct criticality analysis to identify areas of improvement and mitigate operational risks.</p><p>• Manage budgets and financial data, ensuring cost-effectiveness and compliance with financial targets.</p><p>• Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability.</p><p>• Ensure compliance with industry regulations and internal policies, maintaining high standards of quality assurance.</p><p>• Utilize project management tools and software to track progress and optimize resource allocation.</p><p>• Identify opportunities for operational enhancements and contribute to strategic planning efforts.</p>
<p>A powerhouse litigation firm in Costa Mesa is seeking an experienced litigation secretary to join their team-oriented group of legal secretaries. The ideal litigation secretary will have 8+ years of experience in complex business law. Stability on the resume is a must. They want someone to join this team for the rest of their career! </p><p><br></p><p><strong><u>Responsibilities of Role</u>: </strong></p><ul><li>Working on silicosis cases:</li><li>eFiling in state, federal, and appellate courts (plus occasional filings under seal)</li><li>calendaring litigation deadlines (CompuLaw) – no docketing department</li><li>trial preparation (binders, exhibits, etc.) – office services department does the printing/tabbing</li><li>creating discovery shells and TOAs/TOCs - no word processing department</li></ul><p><strong><u>Perks of Company</u></strong>:</p><ul><li>There is a night secretary who can finish up work after hours.</li><li>Strong tenure. Many support staff have been there 10, 15, 20 years.</li><li>Complex, high-end cases with notable clients.</li><li>“The environment here is very nice. we do not allow any disrespect of anyone - from offices services up. We want to know about issues right away to take care of them. We don't wany anyone to feel like they are on an island. Even Todd, he will ask me what is going on. He doesn't want to assume no news is good news.” – office manager</li><li>Team pitches in to help each other out when one person is slammed.</li><li>“The secretaries operate as a team. If you have 4 attorneys, and one is doing an MSJ, that will take you all day. If you have other things you need to, we can put out an SOS like "who is available to help out with this?" and inevitably, a few will say "I can take it!" We are looking for someone willing to do that. You have to be nice! If not, you'll bring down the whole team!” – office manager </li></ul><p> </p><p><strong><u>Details of Role</u></strong>:</p><ul><li><u>Hours</u>: 7.5 hour days. OT during trial preparation. 8:30-5 or 9-5:30, but depends on attorney needs.</li><li><u>Profile that would be a fit</u>:</li><li>Law firm experience, not in-house litigation.</li><li>Little movement on the resume (they will not entertain folks who switch jobs every year or two).</li><li>Someone willing to step up and help others. The secretary team really does pitch in and help each other out.</li><li>Comfortable supporting high-end attorneys on complex cases</li></ul>
<p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
<p>We are looking for a detail-oriented part time Receptionist to join our team on a long-term contract basis. This position is based in Cincinnati, Ohio, and requires someone who can efficiently manage front desk operations while providing excellent administrative support. If you thrive in a fast-paced environment and enjoy engaging with residents and handling diverse tasks, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls across multiple lines, ensuring they are directed to the appropriate departments or individuals.</p><p>• Greet and assist residents and visitors with inquiries or concerns in a courteous and attentive manner.</p><p>• Perform general administrative tasks such as sorting and distributing mail, copying documents, filing records, and sending faxes.</p><p>• Maintain an organized and welcoming front desk area.</p><p>• Route calls and messages efficiently to support smooth communication within the office.</p><p>• Collaborate with team members to address administrative needs and provide timely support.</p><p>• Handle occasional clerical projects as assigned to meet organizational requirements.</p>
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
<p>Our client is looking for a friendly and professional Receptionist to serve as the welcoming face of our organization. In this role, you will greet visitors, handle incoming calls, provide administrative support, and maintain an organized and efficient front desk. The ideal candidate is personable, diligent, and enthusiastic about creating positive experiences for clients, vendors, and staff.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors warmly, ensuring they feel welcome while directing them to appropriate staff members or meeting areas </li><li>Answer and route incoming phone calls promptly and professionally, taking accurate messages when necessary.</li><li>Keep the reception area clean, organized, and well-stocked, maintaining a professional atmosphere.</li><li>Handle incoming and outgoing correspondence, including mail, packages, and courier deliveries.</li><li>Provide general administrative support, such as data entry, filing, and document preparation.</li><li>Assist with scheduling appointments, coordinating meeting spaces, and managing visitor logs.</li><li>Ensure the proper functioning of office equipment and provide basic troubleshooting assistance.</li><li>Communicate effectively with internal teams, vendors, and stakeholders.</li></ul><p><br></p>
<p>We are seeking an organized and personable Receptionist to be the welcoming face and voice of our company. As the first point of contact for clients, guests, and employees, the Receptionist plays a pivotal role in creating a positive and professional impression. This position requires excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Front Desk Management</strong>:</p><ul><li>Greet and welcome clients, visitors, and employees with a warm and professional demeanor.</li><li>Manage incoming and outgoing calls, direct inquiries to the appropriate department, and take messages as needed.</li><li>Ensure the front desk area is tidy, organized, and equipped with necessary materials (brochures, business cards, etc.).</li></ul><p><strong>Visitor Coordination</strong>:</p><ul><li>Maintain a visitor log and coordinate visitor access, including issuing visitor badges as needed.</li><li>Provide directions, assistance, and information to guests visiting the office.</li></ul><p><strong>Administrative Support</strong>:</p><ul><li>Assist with scheduling appointments, meetings, and conference room reservations.</li><li>Perform basic administrative tasks, including data entry, scanning, copying, and filing documents.</li><li>Distribute incoming mail and coordinate outgoing mail and courier services.</li></ul><p><strong>Communication Management</strong>:</p><ul><li>Serve as the first point of contact for general inquiries via phone or email, ensuring efficient communication and resolution.</li><li>Relay important messages to employees in a timely and accurate manner.</li></ul><p><strong>Office Coordination</strong>:</p><ul><li>Assist with inventory management and ordering of office supplies.</li><li>Support the organization of office events or meetings as needed.</li><li>Act as a liaison between office management and guests or clients.</li></ul><p><br></p>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a <strong>Bilingual Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul>
