<p><strong>Overview:</strong></p><p> Robert Half is proactively recruiting for upcoming Security Analyst opportunities. These contract and contract-to-hire roles will support enterprise security operations and continuous improvement of IT security posture. Ideal for professionals who thrive in fast-paced environments and enjoy staying ahead of evolving threats.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor SIEM alerts and respond to security incidents</li><li>Conduct vulnerability assessments and coordinate remediation</li><li>Support compliance audits (NIST, ISO 27001, CIS)</li><li>Collaborate with IT and risk teams to strengthen security practices</li></ul>
<p>We are seeking a detail-oriented and experienced <strong>Security Analyst</strong> with a strong background in <strong>Cybersecurity Maturity Model Certification (CMMC) Level 2 compliance</strong>. The ideal candidate will play a critical role in ensuring our organization meets and maintains CMMC Level 2 requirements, supporting both internal security initiatives and external client obligations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct assessments and gap analyses against <strong>CMMC Level 2</strong> requirements.</li><li>Develop and maintain <strong>System Security Plans (SSPs)</strong>, <strong>Plans of Action and Milestones (POA& Ms)</strong>, and other compliance documentation.</li><li>Collaborate with IT, legal, and operations teams to implement and monitor security controls aligned with <strong>NIST SP 800-171</strong>.</li><li>Support internal and external audits, including readiness assessments for CMMC certification.</li><li>Monitor and respond to security incidents, ensuring proper documentation and remediation.</li><li>Stay current with evolving CMMC regulations, DoD requirements, and cybersecurity best practices.</li><li>Provide training and awareness programs to ensure organizational understanding of CMMC compliance.</li><li>Assist in the development and enforcement of security policies and procedures.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Cybersecurity, Information Technology, or related field (or equivalent experience).</li><li>3+ years of experience in cybersecurity or compliance roles.</li><li>Proven experience with <strong>CMMC Level 2</strong> frameworks and <strong>NIST SP 800-171</strong>.</li><li>Familiarity with risk management frameworks (RMF), FISMA, and other federal compliance standards.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Security certifications such as <strong>Security+</strong>, <strong>CISSP</strong>, <strong>CISA</strong>, or <strong>CISM</strong> are a plus.</li></ul><p><br></p><p><strong>Preferred Skills:</strong></p><ul><li>Experience working with <strong>CMMC Registered Provider Organizations (RPOs)</strong> or <strong>Certified Third-Party Assessment Organizations (C3PAOs)</strong>.</li><li>Hands-on experience with <strong>GRC tools</strong> (e.g., eMASS, SecureControl, or similar).</li><li>Knowledge of cloud security and FedRAMP requirements.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul><p><br></p>
<p>We are looking for a skilled Data Security Analyst to protect and secure critical organizational assets. This role involves assessing vulnerabilities, implementing security solutions, and ensuring rapid resolution of incidents to maintain system integrity. The ideal candidate will collaborate with various teams to develop and enforce security strategies that minimize risk while supporting business operations.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and address vulnerabilities in the organization's infrastructure to enhance overall security.</p><p>• Implement and recommend security measures to safeguard digital assets and minimize risks.</p><p>• Investigate security incidents, mitigate potential loss, and restore system functionality promptly.</p><p>• Collaborate with business units to align security strategies with organizational goals.</p><p>• Develop and enforce cybersecurity policies and procedures to ensure compliance and best practices.</p><p>• Utilize SIEM tools to monitor and analyze security events, identifying potential threats.</p><p>• Provide guidance on application security to protect against unauthorized access and data breaches.</p><p>• Stay informed on the latest cybersecurity trends and technologies to proactively address emerging threats.</p><p>• Conduct regular security assessments and audits to ensure system integrity.</p><p>• Train team members and stakeholders on security protocols and awareness.</p><p><br></p><p>M/D/V after 30 days</p><p>Life/Disability yes</p><p>401K after 1 year</p><p>Vacation 10 days Holidays 9 sick time </p>
<p>We are looking for a skilled Cyber Security Analyst to join our team in Philadelphia, Pennsylvania. In this Contract-to-Permanent position, you will play a critical role in safeguarding the organization's information systems and assets against cyber threats. As part of a detail-oriented services environment, this role requires a proactive approach to identifying vulnerabilities, responding to security incidents, and enhancing the overall security posture. This is an ONSITE position in Philadelphia, PA - all candidates must be willing to go onsite.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze security events and incidents to detect unauthorized activities or anomalies within the organization's systems.</p><p>• Collaborate with various teams to address security concerns and implement effective solutions.</p><p>• Respond to security incidents promptly, conduct thorough investigations, and recommend remediation strategies.</p><p>• Develop and deliver security awareness training programs to foster a culture of cybersecurity within the organization.</p><p>• Assist in the creation and enforcement of security policies, procedures, and best practices to protect critical assets.</p><p>• Provide actionable recommendations based on lessons learned from security incidents to enhance incident response processes.</p><p>• Utilize tools like Splunk and CrowdStrike to perform security-related tasks and monitor system health.</p><p>• Conduct vulnerability assessments and implement measures to mitigate risks.</p><p>• Stay up-to-date with evolving cybersecurity trends, threats, and technologies to ensure proactive defense measures.</p>
<p>We are seeking a detail-oriented and proactive Data Analyst/Fraud Specialist. You will partner with the Fraud team and help protect both our business and our customers. You will blend deep analytical skills with strategic thinking to monitor, investigate, and mitigate fraud risks and keep false positives to a minimum. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor and analyze fraud KPIs. Define, track, and report on fraud metrics—including block vs. false positive rates, incoming fraud pressure, recall, fraud‑to‑sales ratio, and good user approval rate. Use these indicators to identify trends and gaps, fine‑tune rules, and measure false‑positive impacts.</li><li>Validate false positives. Perform manual reviews for flagged trials and purchases, verifying legitimate customers are not incorrectly declined. Work with internal stakeholders to reinstate valid users and gather feedback on user experience.</li><li>Design and refine controls. Test and adjust fraud detection rules, scoring models and machine‑learning algorithms to mitigate risk without overblocking. Ensure models maintain high precision and recall while keeping false positives low.</li><li>Lead incident response<strong>.</strong> Coordinate investigations of fraud alerts and chargebacks, ensuring timely resolution and communication with affected stakeholders. Document root causes and adjust processes to prevent future incidents.</li><li>Cross‑functional collaboration<strong>.</strong> Partner closely with Product, Marketing, Engineering, Data Science, Legal, Finance and Customer Support teams to integrate fraud controls into product flows, billing systems and compliance processes.</li><li>Act as the primary point of contact and subject matter expert for all fraud-related matters within the organization.</li></ul><p><br></p>
<p>We are looking for an experienced <strong>IT Security Analyst</strong> to join our client's team on a contract basis in Honolulu, Hawaii. This role is ideal for a detail-oriented individual with a strong background in cybersecurity, who thrives on addressing security challenges and ensuring compliance within a non-profit organization. You will play a key role in safeguarding digital assets, maintaining system integrity, and collaborating with internal teams and external partners. Contact Abigail Ugale 808-531-8056 for more information. <strong>This is a contract-only project located on-site in Honolulu. </strong></p><p><br></p><p>Responsibilities for the <strong>IT Security Analyst</strong>:</p><p>• Monitor and analyze security alerts, logs, and reports to identify potential threats and vulnerabilities.</p><p>• Coordinate investigations and responses to security incidents, ensuring timely resolution and documentation.</p><p>• Perform vulnerability assessments and oversee the implementation of remediation measures to strengthen security.</p><p>• Manage user access controls, enforce multi-factor authentication, and maintain oversight of privileged accounts.</p><p>• Develop and maintain security policies, procedures, and compliance-related documentation.</p><p>• Collaborate with IT operations to enhance security measures across endpoints, servers, and network devices.</p><p>• Conduct phishing simulations, awareness campaigns, and cybersecurity training to educate employees.</p><p>• Ensure accurate asset inventory tracking, system baselines, and effective patch management processes.</p><p>• Partner with external vendors and managed security providers to address incidents and escalations.</p><p>• Prepare detailed documentation and evidence for both internal and external audits.</p>
We are looking for an experienced Security Analyst III to join our team in a long-term contract capacity. This role offers the opportunity to work remotely while contributing to the implementation and maintenance of robust cybersecurity measures within HR and Finance platforms. Based in Allentown, Pennsylvania, this position focuses on safeguarding systems, ensuring compliance, and enhancing overall security operations.<br><br>Responsibilities:<br>• Design, implement, and maintain security roles and authorizations within SAP systems, including SU24 and SU01.<br>• Evaluate and mitigate segregation of duties (SoD) risks using SAP Access Control modules.<br>• Secure custom transactions, RFCs, BAPIs, and other SAP developments to protect sensitive data.<br>• Collaborate with business process owners to align role designs with least privilege principles.<br>• Monitor security logs and conduct forensic investigations to address potential threats.<br>• Support the security configuration of Fiori and S/4HANA applications, including OData and catalog roles.<br>• Integrate SAP systems with identity management platforms such as EntraID, Okta, or Ping.<br>• Drive continuous improvements in security posture through proactive monitoring and remediation.<br>• Develop and enhance security configurations, procedures, and standards to ensure compliance.<br>• Stay updated on emerging security trends, vulnerabilities, and best practices to optimize system protection.
We are looking for a skilled Data Security Analyst to join a dynamic team in Mount Pleasant, Tennessee, within the plastics manufacturing industry. This is a Contract to permanent position where you will play a pivotal role in managing user accounts, ensuring security frameworks are upheld, and troubleshooting critical systems. As the sole onsite IT specialist, you will collaborate closely with external vendors while overseeing system security and compliance.<br><br>Responsibilities:<br>• Manage the onboarding and offboarding processes for user accounts, ensuring smooth transitions and secure access.<br>• Troubleshoot and support the organization's commerce platform, resolving technical issues as they arise.<br>• Collaborate with external vendors to maintain system functionality and manage vendor relationships effectively.<br>• Monitor and maintain security frameworks, including implementing firewalls, encryption programs, and compliance certifications.<br>• Provide technical support for wired, wireless, and network connectivity across various devices.<br>• Set up and maintain computer networks, assisting employees with IT-related challenges.<br>• Perform regular data and configuration backups to ensure system reliability.<br>• Maintain detailed inventory records for all company equipment and devices.<br>• Investigate and respond to security breaches, implementing solutions to mitigate risks.<br>• Configure and manage cloud computing environments, telecommunication systems, and network equipment.
<p>We are seeking a highly skilled and passionate Senior Security Engineer to join our client's cybersecurity team. This key leadership role is available for candidates based in Oakland, NY, or as a remote opportunity in the US. The ideal candidate will operate as a senior subject matter expert, complementing a recently established team of engineers. This is a contract-to-hire role.</p><p> </p><p>Key Responsibilities:</p><ul><li>Serve as a technical mentor and advisor to security analysts, fostering skill development and organizational knowledge sharing.</li><li>Provide expertise in firewalls with 10+ years of experience (strong preference for Cisco; Palo Alto experience a plus to align with the current environment).</li><li>Demonstrate a deep understanding of networking fundamentals, including traffic blocking and network segmentation.</li><li>Leverage SIEM platforms experience (Rapid7 preferred but open to other SIEMs) with a focus on conceptual and practical applications.</li><li>Collaborate with the infrastructure team to enhance IAM and cloud security across Azure, AWS, and Google Cloud (Okta experience is essential).</li><li>Contribute to network security initiatives, auditing and enforcing Zero Trust policies, data loss prevention, and governance.</li><li>Utilize and, when necessary, recommend automation tools; experience with custom scripting is a bonus but not required.</li></ul>
<p>We are hiring a CMMC Level 2 Compliance Analyst to support a compliance initiative focused on implementing security controls, strengthening documentation, and aligning with federal cybersecurity standards. This role will lead CMMC Level 2 readiness activities, work cross-functionally with technical and non-technical teams, and ensure accurate tracking and documentation of control implementation. The ideal candidate has hands-on experience with framework-driven security compliance and strong analytical and documentation skills.</p>
We are looking for an experienced IT Risk and Compliance Analyst to join our team in West Jordan, Utah. In this role, you will play a key part in maintaining and enhancing our enterprise security framework, ensuring compliance with regulatory standards and safeguarding our information assets. This position requires a dedicated individual with expertise in cybersecurity, risk management, and IT governance.<br><br>Responsibilities:<br>• Develop and execute testing strategies to evaluate the effectiveness and design of IT controls.<br>• Create comprehensive documentation, governance standards, and training materials to support first and second-line teams.<br>• Enhance processes and documentation by leveraging advanced tools, including artificial intelligence.<br>• Conduct detailed process walkthroughs and testing to identify areas for improvement.<br>• Lead risk assessments across IT and cybersecurity domains, reporting on findings and recommending solutions.<br>• Assist in managing and continuously improving enterprise security programs, focusing on cyber risk management and resilience.<br>• Monitor IT initiatives and security projects to ensure proper risk management and compliance.<br>• Collaborate with IT and security teams to align programs with relevant laws, regulations, and policies.<br>• Participate in security incident response efforts, ensuring the protection of corporate and digital assets.<br>• Provide expertise in regulatory compliance, preparing for audits and examinations to strengthen the organization’s risk posture.
We are looking for a highly skilled Systems Analyst to join our team in Stamford, Connecticut. This long-term contract position offers an excellent opportunity to leverage your expertise in system analysis, Active Directory, and compliance within an enterprise environment. The ideal candidate will bring a strong understanding of federal regulations and technical proficiency to help drive solutions and improve processes.<br><br>Responsibilities:<br>• Analyze and document business requirements to ensure alignment with organizational goals.<br>• Manage and maintain Active Directory systems, ensuring security and functionality.<br>• Collaborate with stakeholders to design and implement technical solutions.<br>• Perform detailed system analysis to identify areas for improvement and optimization.<br>• Ensure compliance with federal regulations and organizational policies.<br>• Utilize SIEM tools to monitor and enhance system security.<br>• Work with Microsoft SQL Server to support database-related tasks and processes.<br>• Provide technical expertise and troubleshooting support for IBM systems.<br>• Create clear and comprehensive documentation for systems and processes.<br>• Coordinate with cross-functional teams to support project delivery and system integration.
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p>Job Description</p><p>Client is seeking a versatile Cybersecurity Engineer / Analyst to join our Infrastructure, Operations and Security team. This hybrid role combines hands-on engineering with analytical responsibilities to protect our fully Azure-hosted environment. The ideal candidate will work closely with our DevOps, Cloud Engineering, and Managed SOC teams to design, implement, and monitor security controls, while also analyzing threat intelligence and incident data to continuously improve our security posture.</p><p><br></p><p>Essential Duties and Responsibilities:</p><p><br></p><p>Cloud Security & Engineering</p><p>• Monitor and support security controls across SaaS, PaaS, and IaaS environments.</p><p>• Assess and implement controls for identity, encryption, data protection, and threat detection.</p><p>• Review Azure configurations to ensure alignment with security and compliance requirements.</p><p>• Validate security posture of SaaS applications (CRM, HR, identity, messaging, etc.).</p><p>• Support secure design and deployment of .NET and Angular applications on Azure App Services.</p><p>Threat Detection & Incident Response</p><p>• Monitor and analyze security events and incidents using Microsoft Sentinel and Defender.</p><p>• Investigate security incidents, correlate logs across systems, and perform root cause analysis.</p><p>• Review vulnerability assessments, penetration testing reports, and audit findings.</p><p>• Identify and mitigate risks, vulnerabilities, and compliance gaps.</p><p>Networking & Zero Trust</p><p>• Design and maintain secure Azure network architectures (NSGs, Azure Firewall, Private Endpoints).</p><p>• Analyze network traffic and enforce segmentation and least privilege access.</p><p>• Manage Zscaler policies and integrations for secure internet access and zero trust enforcement.</p><p>• Support VPN, hybrid connectivity, and ExpressRoute configurations.</p><p>Collaboration & Governance</p><p>• Work with cross-functional teams to embed security into DevOps pipelines and cloud operations.</p><p>• Ensure security practices minimize attack surface and align with business objectives.</p><p>• Assist in developing and maintaining cloud security processes, procedures, and playbooks.</p><p>• Stay current with emerging threats, vulnerabilities, and regulatory requirements.</p><p><br></p><p><br></p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p>We’re seeking a <strong>Data Analyst</strong> to support a key data reconciliation and reporting project in Jacksonville, FL. This is a great opportunity for someone who enjoys diving into data, uncovering insights, and ensuring accuracy across large datasets.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze, clean, and reconcile datasets to ensure consistency and accuracy.</li><li>Use <strong>advanced Excel functions</strong> (VLOOKUPs, XLOOKUPs, Pivot Tables) to organize and manipulate data.</li><li>Write and optimize <strong>SQL queries</strong> for data extraction and transformation.</li><li>Identify trends, anomalies, and actionable insights from raw data.</li><li>Collaborate with internal stakeholders to validate findings and resolve data discrepancies.</li><li>Prepare and present reports that clearly communicate analytical results.</li></ul><p><br></p>
<p>We are looking for an PL/SQL Programmer Analyst to join our team in Albuquerque, New Mexico. This Contract-to-Permanent position offers the opportunity to work on critical systems by developing and maintaining Oracle databases, client-server applications, and integrated data solutions. The ideal candidate will bring a strong problem-solving mindset and technical expertise to ensure software quality, reliable information, and stable mission-critical applications.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Oracle databases, tables, and client-server applications to support mission-critical systems.</p><p>• Design integrated solutions by applying systems analysis and problem-solving techniques to complex data challenges.</p><p>• Ensure the stability, security, and quality of applications and information across production environments.</p><p>• Create and maintain automation scripts for data processing, service integration, and reporting tasks.</p><p>• Analyze, transform, and load data into Oracle databases using ETL techniques.</p><p>• Implement and maintain database and application security best practices to safeguard sensitive information.</p><p>• Work with Linux operating systems, including command-line operations and shell scripting, to optimize workflows.</p><p>• Collaborate on the setup and maintenance of sFTP servers, security keys, and firewall rules.</p><p>• Provide technical expertise for programming in PL/SQL, Python, C++, R, and other languages as needed.</p><p>• Support probabilistic matching tools, client-server applications, and web-based reporting solutions.</p><p>Other duties as needed</p>
<p>We are looking for a skilled Network Analyst II to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the efficient operation, security, and maintenance of network systems, servers, and related technologies. This position offers the opportunity to work with a diverse range of tools and platforms to support both technical infrastructure and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and manage network systems, including Microsoft Windows and Linux servers, hypervisor hosts, and virtualized environments.</p><p>• Monitor and secure routers, switches, storage solutions, and uninterruptible power supplies to ensure optimal performance.</p><p>• Administer and troubleshoot server software, ensuring smooth operations and addressing issues proactively.</p><p>• Manage data backups, replication processes, and test environments to safeguard critical information.</p><p>• Design, develop, and test disaster recovery plans to maintain business continuity.</p><p>• Provide advanced technical support for network connectivity and user applications, resolving complex issues efficiently.</p><p>• Set up and maintain audiovisual equipment such as projectors and video conferencing systems.</p><p>• Collaborate with medical device personnel to ensure seamless integration and support.</p><p>• Implement structured cabling solutions to maintain reliable network connections.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Greenville, South Carolina. In this role, you will provide technical assistance and support for desktop hardware and software systems, ensuring smooth functionality for end-users. This is a long-term contract position offering a great opportunity to work in the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to desktop hardware and software systems.</p><p>• Manage Active Directory tasks including user account creation, updates, and permissions.</p><p>• Configure and maintain workstations and peripherals to meet user requirements.</p><p>• Perform desktop imaging and software installations to ensure consistent system setups.</p><p>• Provide timely and effective support for Microsoft Windows 10/11 operating systems.</p><p>• Monitor and maintain hardware performance, addressing any troubleshooting needs.</p><p>• Collaborate with team members to implement updates and upgrades as necessary.</p><p>• Ensure compliance with company policies and security protocols during support operations.</p><p>• Document technical procedures and solutions for future reference and training purposes.</p><p>• Communicate effectively with users to understand and resolve their technical concerns.</p>
We are looking for an experienced Help Desk Analyst II to join our team in Dallas, Texas. In this role, you will provide technical support to users by addressing hardware, software, and network-related issues while maintaining a high standard of customer service. This position is ideal for someone who thrives in a fast-paced environment and has a strong understanding of IT systems, healthcare applications, and compliance protocols.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to hardware, software, network connectivity, printers, and specialized medical devices.<br>• Provide assistance and troubleshooting support for Electronic Health Record systems and healthcare applications, escalating complex issues as necessary.<br>• Deploy, configure, and manage computers, mobile devices, and peripherals while adhering to organizational security policies.<br>• Record detailed documentation of support requests, solutions, and follow-up actions in the IT ticketing system.<br>• Collaborate with team members to identify recurring problems and contribute to long-term IT system improvements.<br>• Educate users on security best practices, application usage, and effective self-help troubleshooting techniques.<br>• Participate in after-hours or on-call rotations to ensure continuous support availability.<br>• Utilize remote support tools and endpoint security measures to resolve user issues efficiently.<br>• Assist with compliance-related tasks, ensuring proper handling of protected health information.
<p><strong>Investment Operations Analyst</strong></p><p>Are you ready to launch or grow your financial services career in a fast-paced, dynamic environment? Our client, an alternative investment firm in the Twin Cities, is seeking a detail-oriented <strong>Investment Operations Analyst</strong> to join their team and make an impact in structured security products.</p><p>This role covers end-to-end responsibilities in the operational trade lifecycle, including data flow, trade confirmations, reconciliation, and monitoring. If you’re a motivated self-starter with strong problem-solving and collaboration skills, this opportunity could be the perfect fit.</p><p><strong>Key Responsibilities</strong></p><p>Ensure accuracy in <strong>daily investment operational tasks</strong>, including reporting, trade settlements, and resolving trade breaks or fails.</p><p>Provide <strong>trade confirmation</strong> for structured security product trades and associated derivatives.</p><p>Conduct <strong>cash reconciliation</strong>, including handling lifecycle events such as monthly P& I payments.</p><p>Collaborate with internal and external stakeholders, including brokers, treasury, accounting, and traders, to resolve issues proactively.</p><p>Perform <strong>weekly and monthly reconciliations</strong> of investment positions and activity across holdings while investigating and resolving discrepancies.</p><p>Support ad-hoc analysis and assist in process improvement initiatives.</p><p><strong>Qualifications</strong></p><p><strong>1–3 years of experience</strong> in financial operations or a related role within financial services or a trading firm.</p><p><strong>Bachelor’s degree</strong> in Finance, Accounting, or a related field.</p><p>Advanced proficiency in Microsoft Excel; VBA knowledge is a plus.</p><p>Prior experience with <strong>structured securities products</strong> is advantageous.</p><p>Strong written and verbal communication skills, with an ability to manage competing priorities effectively.</p><p>Highly collaborative mindset with strong interpersonal skills and the ability to thrive under pressure.</p><p><br></p><p>This is a unique opportunity to make an immediate impact, contribute to operational excellence, and work within an environment that appreciates initiative and fosters professional development.</p><p><strong>Take the next step in your career journey!</strong> Contact Douglas Rickart at <strong>612-249-0330</strong>, connect with him on LinkedIn, or click <strong>apply now</strong> to express your interest today!</p>
We are looking for a skilled Workday Business Analyst to act as a bridge between business operations and the Workday platform, ensuring the system meets organizational objectives. This role requires expertise in Workday configuration, a deep understanding of business workflows, and the ability to translate operational needs into effective technical solutions. Strong communication skills are essential to collaborate with both technical and non-technical stakeholders effectively.<br><br>Responsibilities:<br>• Configure, maintain, and enhance Workday business processes across various functional areas to meet organizational goals.<br>• Collaborate with stakeholders to understand business needs and develop tailored Workday solutions.<br>• Oversee system security by managing access roles, conducting audits, and ensuring compliance with security protocols.<br>• Design and implement custom security configurations to address evolving business requirements.<br>• Develop and maintain reports to provide insights into system functionality and operational performance.<br>• Monitor and maintain system integrations, addressing issues and implementing improvements as needed.<br>• Investigate and resolve integration failures by analyzing root causes and applying corrective measures.<br>• Identify opportunities for enhancing integration architecture and streamlining workflows.<br>• Provide ongoing support for the Workday platform by monitoring alerts and managing support cases.<br>• Assess the impact of system updates and ensure seamless functionality post-implementation.
<p>We are looking for a Help Desk Analyst I to join our team in Troy, Michigan. This is a long-term contract position ideal for someone with at least one year of experience in IT support and troubleshooting. The ideal candidate will assist end-users with technical issues, focusing on providing exceptional customer service and efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to user inquiries and troubleshoot issues related to Windows 11 and other supported systems.</p><p>• Provide technical assistance and guidance to resolve hardware, software, and network-related problems.</p><p>• Document and track all service requests and resolutions in the system to ensure accurate records.</p><p>• Collaborate with team members to identify recurring issues and implement improvements.</p><p>• Install, configure, and maintain computer systems and peripheral devices as needed.</p><p>• Ensure compliance with company policies and IT procedures during troubleshooting and system updates.</p><p>• Offer remote or in-person support based on the severity of the issue.</p><p>• Educate users on best practices for system usage and security protocols.</p><p>• Monitor system performance and escalate complex issues to higher-level support when necessary.</p><p>• Stay updated on new technologies and system updates to enhance support capabilities.</p>
We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this long-term contract position, you will play a key role in providing technical support and ensuring smooth IT operations for both hardware and software systems. The ideal candidate will have a strong background in IT service management and troubleshooting, with a focus on delivering exceptional support to end-users.<br><br>Responsibilities:<br>• Manage IT incidents, service requests, and change processes to ensure timely resolution and compliance.<br>• Maintain accurate asset management records for hardware and software across the organization.<br>• Provide audit support by assisting with compliance activities and gathering required data.<br>• Deliver specialized IT support for the executive team, particularly related to Apple products.<br>• Perform hardware and software installations, configurations, diagnostics, and repairs at office locations.<br>• Ensure adherence to security protocols and asset management standards for all IT systems.<br>• Utilize corporate systems and workflows to handle incidents, requests, and change management processes effectively.<br>• Participate in on-call rotations to provide after-hours IT support as needed.<br>• Collaborate on IT projects and initiatives, contributing technical expertise and assistance.<br>• Undertake additional tasks as assigned by the IT Service Desk Manager or Team Leader.
We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
