Position: Data Analyst | Business Intelligence Analyst<br>Location: Kansas City, MO - Onsite<br>Salary: up to $95,000 base + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Join a thriving, financially strong manufacturing company that’s investing in data to drive smarter decisions and operational excellence. Our client is seeking a Data Analyst | Power BI Developer with experience to help transform raw data into actionable insights that fuel growth and innovation.<br>What You’ll Do:<br> · Build and maintain dynamic Power BI dashboards, reports, and data models<br> · Write and optimize SQL queries and stored procedures on SQL Server<br> · Partner with business stakeholders to understand reporting needs and deliver clear, impactful visualizations<br> · Ensure accuracy, performance, and security across BI solutions<br>What You Bring:<br> · 3+ years of hands-on experience with Power BI and SQL Server<br> · Strong skills in T-SQL, DAX, and Power Query<br> · Solid understanding of ETL processes and data warehousing<br> · Excellent communication and problem-solving abilities<br>Bonus Skills:<br> · Exposure to Azure SQL, Data Factory, SSIS/SSRS<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>Summary</p><p>We are seeking an AWS Data Analyst to collect, clean, and interpret large datasets, uncover patterns and insights, and communicate findings through reports and dashboards to drive business decisions. The ideal candidate will have strong analytical skills, proficiency in SQL, Python, and AWS services, and the ability to translate complex data into actionable strategies.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Extract, clean, and analyze large datasets from multiple sources</p><p>Write complex SQL queries for data retrieval and manipulation</p><p>Develop and maintain dashboards and reports for stakeholders</p><p>Work with AWS services such as S3, Redshift, Athena, and Glue for data processing</p><p>Collaborate with cross-functional teams to understand data requirements</p><p>Ensure data integrity, consistency, and security across databases</p><p>Identify trends, anomalies, and opportunities to support business decisions</p>
<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p>The IT Project Manager will own delivery of large-scale, complex technology projects (application development, cloud migrations, platform modernizations, enterprise integrations) from inception through production rollout. You will drive clarity, alignment, and execution across engineering, product, security, and business teams while keeping scope, budget, and timelines under control.</p><p> </p><p>Key Responsibilities:</p><ul><li>Lead planning and execution of large, multi-quarter IT projects or concurrent complex initiatives</li><li>Define and lock project scope, objectives, milestones, deliverables, and success criteria in collaboration with stakeholders</li><li>Build and maintain detailed project schedules, resource plans, and RAID (risks, actions, issues, decisions) logs</li><li>Facilitate cross-functional alignment: run stand-ups, steering committees, and workshops with developers, architects, analysts, security, QA, and business sponsors</li><li>Proactively identify, mitigate, and escalate risks and dependencies</li><li>Own project financials: create budgets, track spend, manage POs/change orders, and deliver within approved funding</li><li>Implement and tailor project management frameworks (Agile, Scrum, Kanban, or hybrid) to fit team and project needs</li><li>Produce clear status reporting (executive dashboards, burndowns, milestone reviews) for leadership and stakeholders</li><li>Drive retrospectives and continuous improvement of delivery processes</li><li>Ensure compliance, security, and governance gates are met without slowing velocity</li></ul><p><br></p>
<p><strong><u>IT Governance Risk & Compliance Analyst</u></strong></p><p><strong>Los Angeles (Mostly remote, but must be local to Southern California and available for occasional onsite)</strong></p><p><strong>$90K - $120K + benefits</strong></p><p>We are looking for an experienced IT Governance, Risk and Compliance Analyst to join our team in Los Angeles, California. In this role, you will play a vital part in maintaining and enhancing our organization's risk management and compliance frameworks. You will collaborate with various departments, partners, and clients to ensure adherence to industry standards and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee a comprehensive risk management and compliance framework, ensuring alignment with organizational and client standards.</p><p>• Evaluate and update company policies and procedures, collaborating with Human Resources and other departments to ensure compliance with external guidelines.</p><p>• Coordinate client security assessments, including managing communications, tracking deadlines, conducting research, and addressing remediation requests.</p><p>• Assess security risks from client evaluations and propose enhancements to administrative, technical, and business processes.</p><p>• Gather, analyze, and maintain vendor information, ensuring the vendor database remains accurate and current.</p><p>• Manage vendor lifecycle processes, including security risk assessments, business risk evaluations, and contract reviews.</p><p>• Perform security and business risk assessments for third-party vendors, tracking remediation efforts as per established policies.</p><p>• Analyze contracts for low-risk vendors and collaborate with relevant stakeholders to ensure compliance with vendor management guidelines.</p><p>• Partner with business units to implement operational, technical, and data privacy controls that meet firm and client standards.</p><p>• Investigate compliance issues, document findings, and provide detailed reports to management and auditors as needed.</p>
We are looking for an experienced IT Risk and Compliance Analyst to join our team on a contract basis. This role requires a strategic thinker who can assess, develop, and implement security and risk management frameworks while ensuring compliance with organizational policies. The position is fully remote, offering flexibility in working hours, and requires a commitment of 35 hours per week.<br><br>Responsibilities:<br>• Evaluate existing security measures and business continuity/disaster recovery plans, identifying gaps and recommending enhancements.<br>• Conduct compliance reviews to ensure adherence to IT policies and procedures, tracking remediation efforts and preparing audit responses.<br>• Develop and implement risk management strategies that safeguard the integrity, confidentiality, and availability of organizational data and systems.<br>• Collaborate with business units to identify necessary security controls and address deficiencies, documenting progress and ensuring alignment with project goals.<br>• Assess vendor contracts to confirm compliance with security, business continuity, and disaster recovery standards, and suggest necessary updates.<br>• Prepare detailed reports on security risks and compliance issues, providing actionable recommendations to mitigate potential threats.<br>• Monitor and document the implementation of security controls within technology and business projects.<br>• Support audits by preparing necessary documentation and facilitating responses to auditor inquiries.<br>• Maintain up-to-date knowledge of risk management frameworks and industry best practices to enhance organizational policies.<br>• Communicate effectively with stakeholders to ensure understanding and adoption of security measures.
We are looking for a skilled Help Desk Analyst III to join our team in Columbus, Ohio. In this long-term contract role, you will provide expert technical support for macOS devices within a managed enterprise environment. Your ability to resolve issues efficiently and deliver exceptional customer service will be critical to maintaining smooth IT operations within the organization.<br><br>Responsibilities:<br>• Offer comprehensive support for macOS devices, including installation, setup, and troubleshooting in an enterprise environment.<br>• Perform hardware diagnostics and repairs, install peripherals, and address common technical issues.<br>• Configure new computers by installing operating systems, software, and ensuring compliance with security standards.<br>• Handle password resets and manage user accounts in alignment with company policies.<br>• Diagnose and resolve hardware and software issues using remote support tools and a ticketing system.<br>• Collaborate with the IT team to ensure consistent delivery of technical support services and escalate complex problems when necessary.<br>• Communicate professionally with end-users while providing guidance on IT procedures and best practices.<br>• Stay updated on macOS advancements, security protocols, and features to enhance support capabilities.
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p>We are in search of a Security Network Engineer to strengthen our team. The successful candidate will be based in North, New Jersey and will play a crucial role in implementing and maintaining our network security systems. The role involves a strong understanding of security concepts and hands-on experience with Cisco Security products. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Implement and maintain security systems, focusing on Cisco Security products such as ASA firewalls, ISE, SourceFire, StealthWatch, and LANCope.</p><p>• Ensure understanding and application of security concepts such as S2S/RA, VPN, ACLs, NAT, VLANs, and ACS.</p><p>• Apply knowledge of network access control (NAC) systems, intrusion prevention systems, information security methodologies, and authentication protocols.</p><p>• Manage and respond to security incidents, leveraging experience with SIEM, vulnerability management, penetration testing, and log management products.</p><p>• Uphold network security standards and best practices, providing support to the Network team as required.</p><p>• Use skills in Border Gateway Protocol (BGP), Checkpoint, Cisco ASA, Cisco ASA Firewall, and Cisco Routers.</p><p>• Employ abilities in Authentication, Check Point, Checkpoint Firewall, Computer Hardware, and Configuration Management.</p><p>• Maintain the integrity of the network, ensuring the secure operation of all systems.</p><p>• Continually monitor the security landscape, staying up-to-date with the latest threats and security best practices.</p><p>• Assist in the design and implementation of network security policies and procedures.</p>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
We are looking for an experienced Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide comprehensive IT support to both office and lab environments, handling technical escalations and ensuring smooth operations for onsite employees. This is a long-term contract position offering the opportunity to contribute to various IT projects while maintaining a high level of service.<br><br>Responsibilities:<br>• Deliver Tier 1 to Tier 2.5 technical support for desktop systems, ensuring timely resolution of issues.<br>• Troubleshoot and resolve problems related to GSuite, Windows OS, and other software applications.<br>• Manage ticketing systems to track and prioritize IT requests effectively.<br>• Perform hardware refreshes, replacements, and maintenance to support operational needs.<br>• Facilitate onboarding and offboarding processes, including equipment setup and recovery.<br>• Support lab and office IT environments by addressing specialized technical requirements.<br>• Participate in IT-related projects, contributing to planning and execution.<br>• Provide mobile device support and troubleshoot connectivity issues.<br>• Document processes and maintain standard operating procedures for consistent service delivery.<br>• Collaborate with teams to improve IT systems and ensure security compliance.
We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
<p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The holiday season is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Maintain the Reconciliation and Control functions within the Operations group</p><p>• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled</p><p>• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger</p><p>• Enter trades into Wall Street Office (“WSO”) and trade capture systems</p><p>• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services</p><p>• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.</p><p>• Ensure all loans are rolled and correct rates are set for the next accrual period</p><p>• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams</p><p>• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed</p><p>• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems</p><p>• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation</p>
<p><strong>Overview</strong></p><p>We are seeking a highly skilled Principal Analyst to support and enhance our Customer Identity and Access Management (CIAM) ecosystem across the organization. This role ensures secure, frictionless customer authentication and authorization by driving continuous improvement of identity platforms, regulatory compliance, security posture, and user experience.</p><p>You will serve as a technical and analytical subject matter expert partnering closely with cybersecurity, digital product, engineering, risk, and compliance teams. The ideal candidate thrives in a regulated environment, understands identity lifecycle management at scale, and is comfortable translating business needs into secure and scalable CIAM capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity Strategy and Platform Ownership</strong></p><ul><li>Lead analysis, configuration, and optimization of CIAM solutions supporting millions of customer interactions across digital touchpoints.</li><li>Develop and refine standards for identity lifecycle processes including registration, credential management, MFA, SSO, step-up authentication, and session security.</li><li>Partner with engineering and cloud teams to ensure CIAM integrations align with enterprise architecture, API patterns, and zero-trust principles.</li></ul><p><strong>Security, Risk, and Compliance</strong></p><ul><li>Ensure CIAM controls align with industry frameworks such as NIST 800-63, PCI, FFIEC, SOX, and internal cybersecurity policies.</li><li>Monitor authentication trends, fraud indicators, risk scoring, and threat intelligence to recommend improvements in customer security posture.</li><li>Conduct impact analysis and security assessments for new CIAM capabilities, feature enhancements, and vendor integrations.</li></ul><p><strong>Technical and Analytical Leadership</strong></p><ul><li>Translate business needs into detailed technical requirements, workflows, and acceptance criteria for CIAM enhancements.</li><li>Support troubleshooting, incident response, and root-cause analysis related to identity, authentication, access failures, and customer login issues.</li><li>Analyze customer behavior, authentication telemetry, and system performance metrics to drive continuous improvement.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work closely with Digital Product, Cybersecurity, Cloud Engineering, Fraud, Compliance, and Customer Service teams to optimize identity journeys.</li><li>Provide subject-matter expertise for projects involving customer onboarding, digital banking, mobile applications, APIs, and third-party integrations.</li><li>Evaluate CIAM vendors and assist in roadmap planning for authentication, federation, directory services, and cloud-native identity capabilities.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Neenah, Wisconsin. In this role, you will focus on providing technical support and assisting with the transition to Windows 11 across multiple devices. This position requires strong attention to detail and excellent customer service skills.<br><br>Responsibilities:<br>• Prepare and configure desktops and laptops for Windows 11 upgrades, ensuring proper imaging and setup.<br>• Remove unnecessary pre-installed software from devices to optimize performance and functionality.<br>• Maintain accurate inventory records and oversee the shipping process for devices, both locally and remotely.<br>• Collaborate with team members to manage the upgrade of over 200 devices, providing hands-on support as needed.<br>• Deliver one-on-one customer service to users, guiding them through technical processes with patience and professionalism.<br>• Troubleshoot and resolve hardware and software issues related to desktop systems.<br>• Utilize Active Directory to manage user accounts and system access.<br>• Ensure all hardware and software installations comply with organizational standards and security policies.<br>• Provide timely updates and feedback to the team regarding the progress of device upgrades.
<p>We are looking for a skilled and motivated Cyber Security Engineer to join our team in Milwaukee, Wisconsin. In this role, you will play a pivotal part in safeguarding our organization's IT infrastructure and ensuring compliance with cybersecurity standards. The ideal candidate will possess strong technical expertise, excellent communication skills, and a collaborative mindset to effectively contribute to our innovative and supportive work environment. The role is hybrid to Milwaukee and applicants must be eligible to work in the U.S., no third-party candidates will be considered.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures to protect digital assets.</p><p>• Conduct regular cybersecurity audits and address findings to enhance security and ensure compliance with industry standards.</p><p>• Collaborate with cross-functional teams to support IT initiatives and foster a cohesive working environment.</p><p>• Communicate effectively with stakeholders, team members, and vendors to ensure alignment on project goals.</p><p>• Identify and resolve cybersecurity and infrastructure issues using analytical and problem-solving skills.</p><p>• Manage cybersecurity projects from planning to execution, ensuring deadlines and budgets are met.</p><p>• Build and maintain strong relationships with vendors to guarantee high-quality service delivery.</p><p>• Provide expertise in managing IT infrastructure, including networks, servers, and cloud services.</p><p>• Monitor and configure firewall technologies, including Checkpoint and Cisco ASA, to enhance network security.</p><p>• Administer Office 365 and Azure platforms while ensuring their security and functionality.</p>
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
We are looking for a skilled Database Analyst to join our team in White Plains, New York. In this long-term contract position, you will play a vital role in managing database systems and supporting business operations within the insurance industry. The ideal candidate will have a strong technical background and a passion for optimizing data processes and tools.<br><br>Responsibilities:<br>• Provide technical support to business users, ensuring they can effectively utilize Oracle tools and take advantage of new functionalities.<br>• Conduct quality assurance testing for various projects, including new feature rollouts, bug fixes, and system upgrades.<br>• Collaborate with teams to design and implement database objects that support operational and analytical needs.<br>• Perform data analysis to identify trends and insights that drive business decisions.<br>• Develop and maintain dashboards and reports using business intelligence tools to enhance data visibility.<br>• Implement and manage backup technologies to ensure data security and recovery.<br>• Optimize database performance and troubleshoot system issues to maintain efficiency.<br>• Work with CRM systems to support data-driven customer relationship management processes.<br>• Utilize AB testing methods to analyze and improve system functionalities.<br>• Ensure compliance with industry standards and best practices in database management.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are looking for a skilled Business Analyst III to join our team in Juno Beach, Florida. This long-term contract position offers an exciting opportunity to contribute to medium to large-scale projects, leveraging analytical expertise to drive informed business decisions. The ideal candidate will bring a combination of technical knowledge, problem-solving skills, and the ability to collaborate effectively across teams.<br><br>Responsibilities:<br>• Perform detailed operational analyses to support strategic decision-making within the business unit.<br>• Lead medium to large-scale special projects, ensuring timely completion and high-quality results.<br>• Conduct quantitative and qualitative research to identify trends and opportunities for process improvement.<br>• Design and implement modifications to existing processes to enhance efficiency and productivity.<br>• Develop comprehensive reports and presentations to communicate findings and recommendations.<br>• Collaborate with suppliers and stakeholders to ensure alignment with organizational goals.<br>• Validate plans and procedures to maintain compliance with industry standards, including NIS and NERC regulations.<br>• Oversee onboarding and staffing processes for contingent workforce members.<br>• Support decision-making by utilizing data-driven insights and standardized analytical tools.<br>• Facilitate the implementation of cyber-related initiatives to enhance operational security.
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Mesa, Arizona. In this role, you will provide essential technical support and ensure smooth operations for end-users. Your expertise in troubleshooting and resolving system issues will be crucial in maintaining productivity and efficiency.<br><br>Responsibilities:<br>• Deliver prompt and detail-oriented technical support to resolve user issues related to Windows systems and applications.<br>• Manage and troubleshoot Active Directory accounts, ensuring proper access and security settings.<br>• Respond to and resolve service desk tickets efficiently, maintaining accurate documentation of resolutions.<br>• Perform basic troubleshooting for hardware, software, and network issues to minimize disruptions.<br>• Assist with the installation and configuration of Microsoft Windows 10 systems and related applications.<br>• Monitor system performance and proactively identify potential problems to mitigate risks.<br>• Provide clear and effective communication with users to guide them through technical solutions.<br>• Collaborate with team members to address complex technical challenges and share knowledge.<br>• Escalate unresolved issues to higher-level support teams when necessary.<br>• Maintain comprehensive records of technical procedures and user interactions to ensure consistent support.
We are looking for an experienced Business Analyst to join our dynamic team in Appleton, Wisconsin. In this role, you will play a key part in ensuring the efficiency and reliability of Warehouse Management Systems (WMS), collaborating with cross-functional teams to optimize workflows and enhance system performance. This position offers an opportunity to contribute to impactful projects while supporting user needs and driving improvements.<br><br>Responsibilities:<br>• Manage and configure Warehouse Management Systems, including user access, security settings, and system preferences.<br>• Monitor system performance, diagnose issues, and coordinate resolutions with vendors or technical teams.<br>• Provide training and documentation to end users, ensuring effective utilization of WMS functionality.<br>• Lead system upgrades, patches, and integration efforts, ensuring seamless deployment and testing.<br>• Conduct regular audits to maintain accurate data for inventory, orders, and workflow processes.<br>• Collaborate with various departments to identify and implement process improvements.<br>• Support disaster recovery planning to safeguard critical warehouse systems.<br>• Troubleshoot and resolve system-related challenges to maintain operational efficiency.<br>• Partner with IT and warehouse teams to optimize system workflows and performance.
We are looking for a dedicated Deposit Operations Analyst to join our team in Kerrville, Texas. In this role, you will play a pivotal part in overseeing daily deposit account operations while ensuring compliance with banking regulations and internal policies. This position requires an individual with strong attention to detail who can maintain system integrity and provide exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Process and reconcile wire transfers, check returns, stop payments, and account maintenance requests with accuracy and efficiency.<br>• Investigate and resolve discrepancies, posting errors, and account-related issues promptly.<br>• Monitor and manage overdraft and non-sufficient fund items in alignment with bank policies.<br>• Conduct thorough reviews of documentation for new and existing deposit accounts to ensure compliance with regulatory standards.<br>• Provide guidance and support to branch staff and other departments regarding deposit account procedures.<br>• Assist in the implementation of system updates and perform quality control reviews to enhance operational productivity.<br>• Participate in special projects aimed at improving deposit operations and customer service.<br>• Safeguard customer information by adhering to confidentiality and security protocols.
We are looking for an experienced Shared Services Accounts Receivable Analyst II to join our team in Land O’ Lakes, Florida. In this role, you will manage accounts receivable processes related to secondary insurance balances across various payer types, including Commercial, Medicare Advantage, Workers Comp, and Auto. You will contribute to claim denial resolution while collaborating with internal systems such as Oracle and SharePoint. This is a Contract to permanent position offering an excellent opportunity for detail oriented growth within the healthcare industry.<br><br>Responsibilities:<br>• Manage secondary insurance accounts receivable across multiple financial classes, including Commercial, Medicare Advantage, Blue Cross, and Workers Comp.<br>• Investigate and resolve claim denials using centralized processes and tools.<br>• Utilize Oracle, SharePoint, and other patient accounting systems to perform daily tasks efficiently.<br>• Assist in providing front desk coverage at the Business Services Office while adhering to established security protocols.<br>• Support the onboarding and training of new team members through shadowing and hands-on guidance.<br>• Participate in special projects related to accounts receivable and financial operations.<br>• Ensure compliance with healthcare billing standards and practices.<br>• Maintain accurate records and documentation for auditing and reporting purposes.<br>• Identify opportunities to streamline processes and improve operational efficiency.<br>• Collaborate with cross-functional teams to address complex billing issues.
