<p>We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide exceptional technical support to internal users, ensuring smooth operation of hardware, software, and systems. This role requires strong troubleshooting abilities, excellent communication skills, and the ability to work efficiently in a fast-paced environment. For consideration, please apply directly!</p><p><br></p><p>Responsibilities:</p><p>• Deliver courteous and efficient support to internal users through the IT Service Desk.</p><p>• Diagnose and resolve technical issues related to hardware, software, and networking before escalating when necessary.</p><p>• Maintain detailed records of all service calls and resolutions using the designated tracking system.</p><p>• Provide remote technical assistance to users as required.</p><p>• Collaborate in team meetings and share constructive feedback for process improvements.</p><p>• Manage service desk communications in the absence of the Lead Service Desk Technician.</p><p>• Participate in after-hours support using company-issued mobile devices.</p><p>• Complete service requests and updates within the tracking tool promptly.</p><p>• Maintain attentive and positive interactions with clients and colleagues.</p><p>• Contribute to ongoing efforts to enhance service desk procedures and workflows.</p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are seeking a Data Governance & Data Quality Platform Engineer responsible for the technical administration, integration, and optimization of enterprise data governance and data quality tools such as Atlan and DQ Labs / Monte Carlo. This role ensures these platforms are scalable, secure, integrated across enterprise data ecosystems, and maintained for high availability and performance. The position also supports automation, data quality monitoring, and compliance reporting initiatives across the organization.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>1. Platform Engineering & Administration</p><ul><li>Configure and maintain Atlan for metadata management, lineage tracking, and governance workflows</li><li>Configure DQ Labs / data quality tools for data profiling, rule creation, and monitoring dashboards</li><li>Manage user roles, authentication, SSO, RBAC, and security settings across governance platforms</li></ul><p>2. Integration & Automation</p><ul><li>Develop and maintain integrations between data sources, databases, data lakes, and BI tools</li><li>Automate metadata ingestion and data quality checks using APIs, Python scripts, or ETL frameworks</li><li>Configure connectors for enterprise data and analytics platforms</li></ul><p>3. Performance, Scalability & Reliability</p><ul><li>Monitor system health and optimize performance across governance and data quality environments</li><li>Apply patches, updates, and troubleshoot technical issues as needed</li><li>Implement logging, alerting, and proactive monitoring across the platform ecosystem</li></ul><p>4. Technical Support & Issue Resolution</p><ul><li>Provide Tier 3 support for platform‑related issues</li><li>Debug integration failures and resolve configuration conflicts</li><li>Collaborate with vendors for advanced troubleshooting, feature requests, and roadmap alignment</li></ul><p>5. Security & Compliance</p><ul><li>Ensure platforms comply with security and data privacy standards (e.g., GDPR, CCPA)</li><li>Implement encryption, access controls, and audit logging</li><li>Support compliance reporting and risk assessments using platform governance features and data quality metrics</li></ul>
<p>We are looking for a skilled Help Desk Analyst to provide technical support and assistance to customers encountering issues with software, hardware, or computer systems. Your expertise will be essential in diagnosing problems, offering solutions, and ensuring customer satisfaction through effective communication and technical proficiency.</p><p><br></p><p>Responsibilities:</p><p>• Train team members on diagnostic techniques and troubleshooting methods to enhance technical knowledge.</p><p>• Create, update, and refine training manuals and knowledge articles for software and hardware systems.</p><p>• Identify and resolve system errors through detailed analysis and technical expertise.</p><p>• Maintain regular communication with customers to ensure issues are fully resolved and satisfaction is achieved.</p><p>• Install, update, and configure software to address technical problems and improve system functionality.</p><p>• Utilize remote access tools to diagnose and fix software or hardware issues efficiently.</p><p>• Collaborate with other departments to align technical solutions with customer needs.</p><p>• Document and track issues using ServiceNow to streamline resolution processes.</p><p>• Provide timely responses to customer inquiries and offer guidance on system usage.</p><p>• Evaluate and recommend improvements for technical support processes to enhance service delivery.</p>
<p>Our Client is a global manufacturer specializing in automotive components, safety systems, and advanced lighting solutions. Headquartered in Japan, the organization operates across 17 countries with more than 60 affiliated companies, delivering innovative products to customers worldwide.</p><p>Our Client’s North American headquarters, located in <strong>Troy, Michigan</strong>, is seeking a <strong>Microsoft 365 Administrator</strong> to join its Corporate Information Systems (CIS) team. This role operates with a high level of independence and is responsible for delivering enterprise-level Microsoft 365 administration and support across North American corporate and manufacturing locations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer, support, and optimize the full Microsoft 365 environment, including <strong>Exchange Online, SharePoint Online, Teams, OneDrive, and the Power Platform</strong></li><li>Manage user accounts, security groups, roles, and licensing through the <strong>Microsoft 365 Admin Center and Azure Active Directory</strong></li><li>Configure and maintain <strong>Multi-Factor Authentication (MFA), Conditional Access, and security policies</strong> to align with organizational security standards</li><li>Monitor tenant health, service availability, capacity, and overall system performance</li><li>Ensure Microsoft 365 tenant configurations follow best practices and support scalability and reliability</li><li>Support Microsoft Teams configuration, governance, policies, and integrations with other M365 services</li><li>Define, implement, and enforce policies for cloud-based systems and collaboration tools</li><li>Administer <strong>OneDrive for Business</strong>, including permissions, synchronization, and sharing controls</li><li>Implement <strong>Data Loss Prevention (DLP)</strong>, retention policies, compliance rules, and governance controls</li><li>Conduct routine audits of user access, permissions, and sharing activity to ensure compliance with data governance standards</li><li>Provide <strong>Tier 2 and Tier 3 support</strong> for Microsoft 365-related issues, including troubleshooting and root cause analysis</li><li>Escalate complex issues to Microsoft support when necessary and manage resolution through completion</li><li>Create and maintain technical documentation for configurations, procedures, and system changes</li><li>Track and report on usage trends, adoption metrics, and performance indicators</li><li>Participate in continuous improvement initiatives, including <strong>Kaizen-driven optimization efforts</strong></li><li>Travel to North American manufacturing sites and customer locations as required, including occasional overnight stays</li></ul><p><br></p>
<p>We are seeking an <strong>IT Support Specialist</strong> with a strong foundation in <strong>end-user support</strong> and <strong>hands-on exposure to systems and networking</strong>. This role is ideal for someone who enjoys troubleshooting, supporting users, and gradually taking on more responsibility across infrastructure and network environments.</p><p>You will support daily IT operations while assisting with system administration, network maintenance, and escalated technical issues.</p><p>Key Responsibilities</p><ul><li>Provide <strong>Level 1–2 technical support</strong> for end users (hardware, software, peripherals)</li><li>Troubleshoot <strong>Windows 10/11</strong>, basic macOS, and common business applications</li><li>Support <strong>Active Directory</strong> (user accounts, password resets, group membership)</li><li>Assist with <strong>Microsoft 365</strong> administration (email, licensing, permissions)</li><li>Support basic <strong>networking tasks</strong> (LAN/WAN, switches, access points, connectivity issues)</li><li>Assist with <strong>system monitoring, patching, and backups</strong></li><li>Escalate complex issues while assisting with resolution when possible</li><li>Document issues, resolutions, and procedures in a ticketing system</li><li>Support onboarding/offboarding of users and devices</li><li>Follow IT policies, security standards, and best practices</li></ul><p><br></p>
We are looking for a skilled Systems Administrator to manage and maintain our organization’s Apple ecosystem, including macOS and iOS devices. This role focuses on ensuring smooth deployment, system security, and providing advanced user support while leveraging tools like Jamf and Apple Business Manager. This is a Contract to permanent position located in Okmulgee, Oklahoma.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and software updates for macOS and iOS devices across the organization.<br>• Create and maintain automation scripts using Bash or Python to streamline device management and system updates.<br>• Implement and monitor security protocols, manage user permissions, and apply necessary patches to protect the Apple ecosystem.<br>• Provide Tier 2 and Tier 3 technical support for hardware, software, and network-related issues.<br>• Ensure compatibility and seamless integration of Apple devices within a mixed IT environment, including Windows and Linux systems.<br>• Monitor system performance, conduct regular backups, and develop plans for capacity management and disaster recovery.<br>• Utilize Mobile Device Management (MDM) tools such as Jamf to automate workflows and improve efficiency.<br>• Troubleshoot network configuration issues and manage accounts to optimize system functionality.<br>• Collaborate with IT teams to align Apple systems with broader enterprise infrastructure requirements.
<p>Provide <strong>on-site and remote help desk support</strong> for end users (Windows/Mac)</p><p>Install, configure, and troubleshoot <strong>routers, switches, firewalls, and access points</strong></p><p>Support <strong>LAN/WAN connectivity</strong>, basic VLANs, and network cabling</p><p>Troubleshoot and maintain <strong>printers, scanners, peripherals, and conference room equipment</strong></p><p>Image, deploy, and support <strong>desktops, laptops, and mobile devices</strong></p><p>Handle <strong>user account management</strong> (Active Directory, Microsoft 365, password resets, permissions)</p><p>Respond to IT tickets and prioritize issues based on urgency and impact</p><p>Coordinate with vendors, ISPs, and internal teams when escalation is needed</p><p>Document fixes, configurations, and procedures clearly</p><p><br></p>
<p>The Network Security Engineer will design, implement, and maintain secure enterprise network infrastructure while proactively defending against threats. You will own the availability, performance, and security of firewalls, intrusion detection/prevention systems, VPNs, and perimeter defenses across on-prem and multi-cloud environments.</p><p> </p><p>Key Responsibilities:</p><ul><li>Assess network security requirements and design hardened architectures (zero-trust, segmentation, DMZ, SASE/SSE)</li><li>Select, deploy, and integrate security appliances and software (firewalls, IDS/IPS, WAF, VPN concentrators, proxy, NAC)</li><li>Build and maintain firewall policies, NAT rules, VPN tunnels, and secure remote access solutions</li><li>Perform advanced troubleshooting of network and security incidents using packet capture, traffic analysis, and log correlation</li><li>Respond to security events, conduct root-cause analysis, and implement remediation plans</li><li>Manage and tune perimeter defenses: Palo Alto, Fortinet, Cisco Firepower, Check Point, Cloudflare, Zscaler, etc.</li><li>Implement and maintain intrusion detection/prevention (Snort, Suricata, Zeek, CrowdStrike Falcon, Microsoft Defender for Cloud)</li><li>Conduct regular security assessments, rule reviews, penetration test support, and compliance audits (PCI, SOC2, ISO27001, NIST)</li><li>Automate repetitive tasks via scripting (Python, Ansible) and infrastructure-as-code where possible</li><li>Provide Tier-3 escalation support and post-incident reporting</li></ul><p> </p><p>Required Qualifications:</p><ul><li>Bachelor’s degree in Computer Science, Information Security, or equivalent experience</li><li>4–8+ years of hands-on network security engineering experience</li><li>Expert-level knowledge of firewalls (Palo Alto PAN-OS strongly preferred, or Fortinet, Check Point)</li><li>Deep understanding of TCP/IP, routing/switching (BGP, OSPF), and network protocols</li><li>Experience with IDS/IPS, web application firewalls, VPN (IPsec & SSL), and proxy technologies</li><li>Proficiency with packet analysis tools (Wireshark, tcpdump, Zeek)</li><li>Solid scripting/automation skills (Python, Bash, Ansible)</li><li>Relevant certifications: PCNSE, CCNP Security, CISSP, or equivalent</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. In this role, you will provide technical support for end-user devices, ensuring seamless functionality and reliability. You will be responsible for diagnosing and resolving hardware and software issues while maintaining compliance with company policies and standards.<br><br>Responsibilities:<br>• Respond promptly to support requests through various channels, including calls, tickets, and walk-ups, ensuring timely resolutions.<br>• Install, configure, and maintain hardware, software, and peripherals such as laptops, desktops, mobile devices, and printers.<br>• Diagnose and troubleshoot technical issues to minimize downtime and maintain system reliability.<br>• Manage endpoint devices using Mobile Device Management tools, ensuring compliance with organizational policies.<br>• Monitor device performance, applying updates, patches, and optimizations to enhance functionality.<br>• Maintain accurate IT documentation, including procedures, configurations, and troubleshooting guides.<br>• Collaborate with Managed Service Providers to ensure effective communication and resolution of technical issues.<br>• Support IT projects, upgrades, and migrations by working collaboratively with cross-functional teams.<br>• Track IT inventory, manage asset lifecycles, and oversee the procurement of hardware and software.<br>• Provide training and guidance to staff on hardware usage, software applications, and IT best practices.
<p>Duration: 1-2 Days (tentatively February 28th/March 1st)</p><p>Location: Onsite: Creve Coeur/O'Fallon, MO</p><p><br></p><p>Overview: Our company is seeking IT Hardware Deployment Technicians to support a large-scale hardware refresh project. This role involves swapping out approximately 600 computers and 400 IP phones across eight buildings. The ideal candidate is detail-oriented, customer-focused, and has proven experience supporting IT in a corporate environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Remove and replace desktop computers and IP phones at user workstations across multiple buildings</li><li>Perform basic hardware set up, including connecting devices to the network and ensuring successful power and data connections</li><li>Complete basic network configuration tasks such as joining devices to domains, setting up user profiles, and configuring network printers</li><li>Document completed work and any issues encountered, escalating technical problems as appropriate</li><li>Communicate with end users to coordinate device swap schedules and minimize disruption</li><li>Ensure all equipment is accounted for, properly labeled, and securely installed according to company standards</li></ul>
<p>We are looking for a skilled Java Developer to join our team in Augusta, Georgia. In this role, you will contribute to the development and maintenance of secure, scalable Java-based applications while collaborating with senior developers and system engineers. This position offers the opportunity to work in an agile environment, delivering innovative solutions to support mission-critical systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and enhance Java-based applications to meet evolving requirements.</p><p> • Collaborate with team members to design and implement reliable software solutions.</p><p> • Conduct testing, validation, and deployment of software systems to ensure quality and functionality.</p><p> • Integrate user interfaces and services for scalable data processing.</p><p> • Document code and follow agile development practices to maintain project standards.</p><p> • Provide Tier 3 support for operational software, addressing any issues that arise.</p><p> • Analyze existing systems to identify areas for improvement and implement enhancements.</p><p> • Work within a DevOps framework to optimize software delivery and performance.</p><p> • Utilize tools like ActiveMQ, REST, and NoSQL databases to develop efficient back-end services.</p><p> • Participate in the development and maintenance of software in a Linux environment.</p>
We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
<p>We are looking for an experienced ERP Technical Support Engineer to join our team in Greater Cleveland, Ohio. In this role, you will oversee the technical aspects of the Infor CloudSuite Industrial system, ensuring seamless functionality across multiple sites. You will collaborate with cross-functional teams to design, implement, and maintain solutions that support business objectives while delivering exceptional technical support.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement technical solutions within the Infor CloudSuite Industrial system to meet business goals.</p><p>• Analyze business requirements to design systems that align with functional, performance, and security needs.</p><p>• Configure and customize ERP systems, ensuring solutions are thoroughly tested and meet specifications.</p><p>• Provide Tier 3 ERP support, troubleshooting complex issues and ensuring optimal system performance.</p><p>• Create and maintain system documentation, user guides, and deliver training as needed.</p><p>• Perform regular system updates, patching, and ensure data quality and integrity.</p><p>• Collaborate with teams to enhance system processes and implement continuous improvement opportunities.</p><p>• Automate workflows using scripting and other tools to optimize operations.</p><p>• Conduct system monitoring, alerting, and disaster recovery planning to ensure business continuity.</p><p>• Travel to various sites as needed to support ERP implementation and maintenance.</p>
We are looking for a skilled and motivated Support Services Technician 3 to join our team in Kansas City, Kansas. In this role, you will provide comprehensive technical support to ensure smooth operation of software and hardware systems. This is a long-term contract position, offering the opportunity to work remotely after completing a 6-8 week in-office training program.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to Windows and Apple devices, ensuring timely and effective solutions.<br>• Document all troubleshooting steps and resolutions in the ticketing system with precision and accuracy.<br>• Maintain a detail-oriented and positive attitude while interacting with users and team members.<br>• Perform network printer and multifunctional device troubleshooting to address connectivity or functionality issues.<br>• Administer Active Directory tasks, including password resets and assigning users and computers to appropriate groups.<br>• Troubleshoot remote connectivity issues, ensuring seamless access for users.<br>• Resolve problems related to network drive access and file storage.<br>• Utilize problem management databases and help desk systems to streamline support processes.<br>• Provide guidance and support to users on software applications, email systems, and operating systems.<br>• Collaborate with team members on more complex issues, escalating problems as needed.
We are looking for a Help Desk Analyst to join our team in South Plainfield, New Jersey. In this role, you will serve as a vital resource for resolving technical issues and ensuring optimal system performance. Your expertise will contribute to maintaining smooth operations by addressing hardware and software challenges and supporting users effectively.<br><br>Responsibilities:<br>• Maintain detailed records of customer inquiries and provide timely resolutions.<br>• Develop and update self-service documentation to assist users with common technical issues.<br>• Identify and resolve hardware and software malfunctions by troubleshooting and diagnosing problems.<br>• Review call logs to uncover recurring issues and propose solutions to address them.<br>• Test and assess new technologies to enhance current systems and processes.<br>• Generate performance reports to evaluate system usage and identify areas for improvement.<br>• Collaborate with technical teams and departments to resolve complex, large-scale technical challenges.<br>• Deliver clear technical support and guidance to users for managing system-related issues.<br>• Update and maintain IT procedural documentation to ensure consistency and accuracy.<br>• Install and configure computer systems and applications to meet company requirements.
<p>Robert Half is seeking a <strong>Senior Network & Systems Engineer</strong> to serve as the Tier 3 escalation point for a complex, largely legacy-based environment. This position is a 3 month contract opportunity with the potential to extend or convert and is Hybrid position. Apply today! </p><p><br></p><p><strong>Job Details</strong></p><p><strong>Duration:</strong> 3 months with potential to extend or convert </p><p><strong>Schedule:</strong> Monday – Friday, 40 hour work week – (Flexible hours) </p><p><strong>Location:</strong> Hybrid – 3 days onsite (Flexible)</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor, maintain, and optimize network and systems performance across on-prem and cloud environments.</li><li>Act as the Tier 3 point of escalation for critical infrastructure and service issues.</li><li>Lead and execute change management initiatives related to network and systems updates.</li><li>Manage and respond to security incidents, ensuring timely resolution and root cause analysis.</li><li>Drive compliance efforts and support continuous improvement across infrastructure and security practices.</li><li>Oversee physical device management, including asset management and disaster recovery planning.</li><li>Support and maintain critical business services to ensure high availability and reliability.</li><li>Provide guidance and mentorship to junior engineers, promoting best practices and technical growth.</li></ul>
<p><strong>Interested?</strong></p><p>Apply today and share your resume via LinkedIn with JC del Rosario — I’d love to connect and tell you more about this exciting opportunity!</p><p><br></p><p><strong>Senior Valuation Analyst — Venture Capital Fund</strong></p><p><strong>About the Role</strong></p><p>A leading venture capital investment firm is seeking a <strong>Senior Valuation Analyst</strong> to join its Finance & Operations team. This is an excellent opportunity for a detail-oriented, analytical professional with deep expertise in valuation, fund operations, and venture capital financial reporting. In this role, you’ll play a key part in the quarterly fair-value process, fund accounting support, audit preparation, and investor reporting for a dynamic and growing VC portfolio.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Valuations (Quarterly ASC 820 Compliance)</strong></p><ul><li>Prepare and document quarterly valuation analyses using established VC valuation methodologies.</li><li>Assess and validate key assumptions leveraging company-specific, legal, and market-based inputs.</li><li>Present valuation findings, supporting documentation, and methodologies to auditors, valuation committees, and firm partners.</li></ul><p><strong>Fund Operations & Financial Reporting</strong></p><ul><li>Support the quarterly close process, including reviewing financial statements and partner capital statements.</li><li>Assist in preparing quarterly and annual audited financials.</li><li>Review capital call and distribution allocations for accuracy and compliance.</li></ul><p><strong>Venture Capital Fund Support</strong></p><ul><li>Review fund and transaction documents to ensure accurate financial and valuation reporting.</li><li>Maintain and enhance valuation models for Level 3 investments.</li><li>Collaborate with portfolio company management teams to gather financial and qualitative inputs.</li></ul><p><strong>General Finance, Operations & Compliance</strong></p><ul><li>Support investor communications and updates through the investor portal.</li><li>Assist with capital call and distribution processes and broader operational workflows.</li><li>Contribute to materials for annual meetings and advisory committee sessions.</li><li>Partner with Compliance leadership on documentation, DDQs, controls, and SEC audit readiness.</li></ul>
<p>We are looking for an experienced ERP (Syteline) Systems Developer to join our client in the manufacturing space. In this role, you will be responsible for maintaining and enhancing the Infor CloudSuite Industrial system while ensuring it aligns with business objectives. You will collaborate with cross-functional teams to design, develop, and implement technical solutions that optimize system performance and support organizational goals. This role can sit fully remote with travel around 25% of the time (primarily on the East Coast)</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement solutions within the Infor CloudSuite Industrial system, including configurations, reporting, integrations, and security protocols.</p><p>• Analyze business requirements to design system solutions that meet performance, security, and functionality needs.</p><p>• Participate in design reviews and ensure solutions are developed according to specifications.</p><p>• Conduct thorough testing, including unit, system, integration, and user acceptance tests, to ensure quality and compliance.</p><p>• Create deployment packages and manage the rollout of solutions to target environments, adhering to segregation of duties.</p><p>• Provide Tier 3 support for system-related issues, troubleshooting complex problems and maintaining optimal system performance.</p><p>• Deliver training, user guides, and documentation to ensure proper usage and understanding of system functionalities.</p><p>• Perform regular system updates, patches, and monitoring to maintain data integrity and reliability.</p><p>• Collaborate across teams to identify and implement continuous improvement opportunities, such as system optimizations and process enhancements.</p><p>• Travel to company sites as required to support system implementations and provide on-site assistance.</p>
<p><strong>Join Our Team as an IT Support Technician in Savannah, GA!</strong></p><p>Are you passionate about technology and love solving problems? We’re looking for a <strong>skilled and driven IT Support Technician</strong> to deliver exceptional IT solutions for clients across diverse industries. This <strong>Contract-to-Permanent</strong> role offers the chance to work hands-on with cutting-edge systems, ensuring smooth operations and top-tier client satisfaction. If you thrive in dynamic environments and have a knack for troubleshooting, this is your opportunity to shine!</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Hands-On Setup:</strong> Configure, install, and manage <strong>Windows and Mac-based computers</strong> for clients.</li><li><strong>System Guardian:</strong> Monitor systems daily to ensure optimal performance and hardware integrity.</li><li><strong>Adapt and Execute:</strong> Handle change requests across various systems and services with precision.</li><li><strong>Innovate:</strong> Research emerging technologies and recommend improvements to elevate client environments.</li><li><strong>Tech Hero:</strong> Provide both onsite and remote support to troubleshoot and resolve client issues quickly.</li><li><strong>Network Mastery:</strong> Set up and maintain <strong>routers, switches, and access points</strong> for seamless connectivity.</li><li><strong>Stay Organized:</strong> Document tasks, procedures, and essential client system details thoroughly.</li><li><strong>Team Player:</strong> Collaborate with colleagues to implement and maintain effective IT solutions.</li><li><strong>Client-Focused:</strong> Attend onsite appointments in detail-oriented environments to meet technical needs.</li></ul><p><br></p>
<p><strong>Exciting Opportunity in Savannah, GA!</strong></p><p>We’re on the hunt for a <strong>dynamic and experienced IT Manager</strong> to take charge of daily IT operations and drive innovation in a thriving environment. This <strong>Contract-to-Permanent</strong> role is perfect for a tech-savvy leader who thrives on optimizing systems, ensuring top-notch security, and inspiring a team of talented technicians across multiple levels. If you have a passion for technology, a strong background in IT support, and a knack for delivering cutting-edge solutions for businesses of all sizes, we want to hear from you!</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Lead and Empower:</strong> Supervise IT technicians across Levels 1, 2, and 3, ensuring exceptional service and team success.</li><li><strong>Maximize Tools:</strong> Manage product updates, selection, and training to unlock the full potential of ConnectWise and related platforms.</li><li><strong>Drive Excellence:</strong> Monitor service ticket resolution for speed, accuracy, and client satisfaction.</li><li><strong>Innovate and Secure:</strong> Oversee deployment and maintenance of IT products—switches, firewalls, access points, and security appliances.</li><li><strong>Champion Compliance:</strong> Ensure all systems meet rigorous security and compliance standards.</li><li><strong>Cloud & Backup Expertise:</strong> Implement robust backup solutions and cloud deployments, including Microsoft 365.</li><li><strong>Technical Mastery:</strong> Provide deep expertise in networking, security, and IT support services.</li><li><strong>Expand Capabilities:</strong> Coordinate installation and maintenance of surveillance systems, web design solutions, and audio-visual displays.</li><li><strong>Optimize Connectivity:</strong> Manage carrier and internet services to keep businesses running smoothly.</li><li><strong>Infrastructure Excellence:</strong> Supervise low-voltage cabling installations and maintain a rock-solid IT foundation.</li></ul><p><br></p>
Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
