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210 results for Help Desk Tier 2 jobs

Recruiter
  • Jacksonville, FL
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>At Robert Half, we connect top-tier finance and accounting professionals with leading businesses. As a global talent solutions leader, we offer more than placements—we provide insights, strategy, and partnership to help companies build great teams and professionals grow rewarding careers.</p><p><br></p><p>As a Recruiting Manager, you will play a pivotal role in driving business growth by developing new client relationships, expanding existing accounts, and placing highly skilled finance and accounting professionals<strong> </strong>in full-time roles. This role blends business development, client management, and recruiting into a dynamic and rewarding career path.</p><p>You’ll act as a strategic partner to clients—meeting with hiring managers, understanding their talent needs, and delivering customized staffing solutions backed by Robert Half’s world-class resources.</p>
  • 2025-10-23T15:38:46Z
Financial ERP Analyst / Financial ERP Systems Administrator
  • Des Moines, IA
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p>ERP NETSUITE SYSTEMS ADMINISTRATOR / ERP IMPLEMENTATION ANALYST / ERP IMPLEMENTATION ADMINISTRATOR (PERM Direct Hire *** IMMEDIATE HIRE IN 2025 YET! INTERVIEW NOW!  </p><p>EXPERIENCE WORKING WITH NETSUITE. DYNAMICS OR A MID TIER ERP PACKAGE AND CRM SOFTWARE </p><p>LOCATION: ONSITE IN DES MOINES, IOWA - DAILY IN OFFICE W / FLEXIBILITY</p><p>PERM DIRECT HIRE with BENEFITS</p><p>. This is a Permanent (Perm) hire position for a Key very instrumental ERP NETSUITE SYSTEMS ADMINISTRATOR / ERP IMPLEMENTATION ANALYST / ERP IMPLEMENTATION ADMINISTRATOR (DIRECT HIRE PERM) up to $120K PLUS a very strong benefits package!</p><p>WHY APPLY ? </p><p>You’ll love this GROWING company and the team is cohesive & collaborative.</p><p>***For immediate and confidential consideration on THIS ERP SYSTEMS ADMINISTRATOR / ERP IMPLEMENTATION ANALYST / ERP IMPLEMENTATION ADMINISTRATOR (PERM) contact me directly, Carrie Danger, SVP Permanent Placement Team, DIRECT email address / contact Information on my LinkedIN profile. Or you can ONE CLICK APPLY Specifically to this posting.</p><p><br></p><p>This ERP IMPLEMENTATION ANALYST / ERP IMPLEMENTATION ADMINISTRATOR position will help lead the implementation with the Systems Integrator, finance & Tech teams and work with the rest of the ERP financial and accounting modules.</p><p>What Skills You Must Bring to immediately be interviewed: </p><p>•      NetSuite, Dynamics, or an ERP</p><p>•      Implementation & configuration experience is KEY – customize workflow & backend administration.</p><p>•      Experience with SQL / data integration</p><p>•      Financial accounting acumen</p><p>•      Training and end user CX experience PLUS documentation skills </p><p>•      Collaboration This is a visible position. Troubleshooting, tech support. Systems administration</p><p>What You Will Be Doing :</p><p>* Experience with Mid Tier ERP: NetSuite, Dynamics</p><p>* ERP implementation & Systems configuration</p><p>* Data Integration</p><p>* Project Management & Business Analysis</p><p>* SQL Experience  </p><p>* 2 yr/ 4 yr degree required (Prefer Computer Science or similar) Certifications are HUGE! </p><p>Full time direct hire position- ERP IMPLEMENTATION ANALYST / ERP IMPLEMENTATION ADMINISTRATOR (PERM Direct Hire- up to $120K. For immediate & confidential consideration on this - ERP FINANCIAL SYSTEMS ANALYST / ERP ADMINISTRATOR (- Permanent hire position, please contact me directly, Carrie Danger, Division or CELL: 515-991-0863, Email resume confidentially to Carrie Danger * My email address is on my LinkedIN page. Please find my email address / contact Information on my LinkedIN profile and email me your resume confidentially. OR you can ONE CLICK APPLY AT Specifically Apply to this posting</p>
  • 2025-11-14T21:23:42Z
Desktop Support Analyst
  • Manawa, WI
  • onsite
  • Temporary
  • 23.00 - 27.00 USD / Hourly
  • We are looking for a skilled and dedicated Desktop Support Analyst to join our team in Manawa, Wisconsin. In this long-term contract position, you will play a pivotal role in ensuring seamless hardware and software operations for end users. The ideal candidate will possess strong technical expertise and exceptional customer service skills to support a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Provide troubleshooting and support for Microsoft applications, ensuring smooth functionality for end users.<br>• Configure and maintain PC hardware, including desktops, laptops, and printers, to meet organizational needs.<br>• Set up and deploy equipment for new employees, ensuring proper installation and configuration.<br>• Perform imaging tasks to prepare systems for deployment and maintain operational standards.<br>• Manage inventory by tagging and tracking assets to ensure accurate records and accountability.<br>• Utilize the ServiceNow ticketing system to address and resolve technical issues efficiently.<br>• Support and maintain a fleet of approximately 80 iPads, ensuring optimal performance.<br>• Deliver exceptional customer service to end users, addressing technical concerns with patience and professionalism.<br>• Collaborate with team members to prioritize and resolve high-demand technical challenges.<br>• Ensure consistent and accurate documentation of technical processes and resolutions.
  • 2025-11-21T21:13:46Z
PC Technician
  • Irvine, CA
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
  • 2025-11-10T14:34:29Z
Desktop Support Analyst
  • Mason, MI
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Mason, Michigan. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices, ensuring smooth operations for end users. This is a long-term contract position that requires a commitment to delivering high-quality service and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide on-site technical support for hardware, software, and peripheral devices, including printers and mobile devices.<br>• Troubleshoot and resolve issues related to O365 applications and Active Directory.<br>• Configure and maintain network and multifunction printers, ensuring optimal performance.<br>• Assist end users with technical challenges involving Apple and Android devices.<br>• Perform regular backups and ensure data security using backup technologies.<br>• Install, configure, and maintain Dell and Cisco devices to meet organizational needs.<br>• Utilize configuration management tools to streamline systems and processes.<br>• Deliver support for Citrix technologies, ensuring seamless remote access for users.<br>• Collaborate with the IT team to improve system reliability and user satisfaction.<br>• Travel between Mason and Lakeview locations to provide consistent support across sites.
  • 2025-11-04T13:28:46Z
Senior Software Engineer
  • Richardson, TX
  • onsite
  • Permanent
  • 135000.00 - 150000.00 USD / Yearly
  • Responsibilities<br>• Design and develop quality, proficient and well documented technical solutions that satisfy business requirements and meets corporate architectural standards.<br>• Develop solid unit, integration, and automation tests according to organizational standards.<br>• Assist in troubleshooting and maintenance of existing software applications; identify and implement additional improvements when warranted; work with external stakeholders as needed.<br>• Develop technical models / design for assigned components.<br>• Contribute to and drive technological and architectural decisions.<br>• Participate in reviewing design and code for other team members.<br>• Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.<br>• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.<br>• Contributes to the advancement and improvement of Agile practices within the organization.<br>Experience / Requirements<br>• Minimum 2 years of Java web application development experience.<br>• Must have experience in server-side development using Hibernate, Spring, Web Services (REST) in Java including server-side testing using JUnit, Mockito/Easymock.<br>• Must have Experience in Web application development using any of Angular, HTML5, CSSs, JQuery, Javascript or Spring MVC.<br>• Experience in Unit, E2E testing with Cucumber, Playwright, Selenium a huge plus.<br>• Experience with AI-assisted development tools (GitHub Copilot, ChatGPT, Claude, or similar) and ability to effectively integrate generative AI into the software development lifecycle for code generation, debugging, and optimization.<br>• Good to have experience in "Vibe Coding" methodologies - rapid prototyping, iterative development, and creative problem-solving approaches that leverage AI assistance to accelerate development velocity.<br>• Proven track record of driving technical innovation within development teams, including evaluation and adoption of emerging technologies, process improvements, and mentoring others on cutting-edge development practices.<br>• Experience with AWS is a plus.<br>• Demonstrated experience with multi-tier web application development.<br>• Good to have hands on experience with Continuous Integration and Test-Driven Development.<br>• Good to have experience with JBoss or Tomcat.<br>• Prior experience with MAVEN and Jenkins is a plus.<br>• Good knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement
  • 2025-10-27T21:18:54Z
Desktop Support Analyst
  • Alsip, IL
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Alsip, Illinois. In this role, you will provide technical assistance and support for end-users, ensuring smooth operation of desktop systems and software. As this is a long-term contract position, you will play a critical role in maintaining and optimizing IT systems within a manufacturing environment.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Manage and maintain Active Directory, ensuring proper user access and permissions.<br>• Install, configure, and update operating systems, including Windows 10 and Windows 11.<br>• Perform desktop imaging and deployment to ensure efficient workstation setup for users.<br>• Utilize the ServiceNow application to track and resolve service requests and incidents.<br>• Diagnose and repair desktop hardware, ensuring minimal downtime for users.<br>• Collaborate with other IT professionals to implement system upgrades and improvements.<br>• Ensure compliance with company policies and standards for IT systems and security.<br>• Offer guidance and training to end-users to improve their understanding of desktop tools and software.<br>• Document technical processes and solutions to build a comprehensive knowledge base.
  • 2025-11-05T21:04:15Z
IT Support and Development Specialist
  • Minneapolis, MN
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • Position Overview<br>We are looking for a versatile IT Support and Application Development Professional with strong expertise in Microsoft technologies to join our team. This position is suited for an experienced individual who enjoys solving complex technical challenges and contributing to innovative technology initiatives. The role involves providing comprehensive technical assistance, building and maintaining software solutions, and partnering with various teams to optimize our technology environment. This is an on-site position and may occasionally require after-hours availability.<br><br>Primary Responsibilities<br><br>Deliver responsive technical assistance for hardware, software, and network-related issues.<br>Design, develop, and maintain applications aligned with organizational needs.<br>Diagnose and resolve advanced technical problems to ensure smooth business operations.<br>Work collaboratively with internal teams to identify and implement technology improvements.<br>Maintain accurate documentation of support activities and development workflows.<br>Support infrastructure management, including servers, networking, and security systems.<br>Research emerging technologies and recommend enhancements to existing systems.<br>Provide mentorship and guidance to less experienced team members.<br><br><br>Required Qualifications<br><br>Bachelor’s degree in Computer Science, Information Systems, or related discipline.<br>Minimum of 5 years in IT support combined with software development experience.<br>Strong proficiency in Microsoft platforms such as Microsoft 365, Azure, and .NET.<br>Solid programming skills in languages like C#, Java, Python, or similar.<br>In-depth understanding of operating systems, networking protocols, and database technologies.<br>Excellent troubleshooting and problem-solving capabilities.<br>Familiarity with IT service management frameworks (e.g., ITIL).<br>Strong communication and collaboration skills.<br>Experience with cloud services (Azure, AWS) and DevOps practices is advantageous.
  • 2025-11-14T02:53:41Z
IT Security Manager/Lead Type
  • Tampa, FL
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p>We are looking for an experienced IT Security Manager/Production Lead Type, over 1 direct report in IT Infrastructure Administration, to take ownership of our organization's information security initiatives. This role involves leading and advancing our security program across various environments while mentoring and managing a direct report. You will collaborate closely with cross-functional teams, including Engineering, DevOps, Product, and Legal, to ensure a secure and compliant infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and implement the organization's security program across cloud, application, network, endpoint, identity, and SaaS platforms.</p><p>• Conduct vulnerability assessments, penetration testing, threat modeling, and security code reviews for web applications.</p><p>• Manage the incident response lifecycle, including detection, triage, containment, recovery, and post-incident reporting.</p><p>• Administer and enhance security tools and systems such as identity management, threat detection, and compliance monitoring.</p><p>• Strengthen access controls and identity management processes, ensuring privileged access and Zero Trust principles are upheld.</p><p>• Evaluate vendors and SaaS providers for security risks and oversee third-party risk management.</p><p>• Lead security awareness training sessions and simulate phishing campaigns to educate employees.</p><p>• Maintain compliance with frameworks like SOC 2 and ISO 27001, and coordinate audit activities.</p><p>• Develop and enforce security policies, standards, and procedures tailored to organizational needs.</p><p>• Mentor and manage a Security Analyst, supporting their growth through regular check-ins and performance reviews.</p>
  • 2025-11-18T13:29:01Z
Technical Support Specialist
  • Conshohocken, PA
  • onsite
  • Contract / Temporary to Hire
  • 24.54 - 28.41 USD / Hourly
  • We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
  • 2025-11-11T15:23:54Z
Accounts Payable Specialist
  • the Woodlands, TX
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p><strong>Job Description: Temporary Accounts Payable Specialist</strong></p><p><strong>Position Overview:</strong> Our client is seeking a detail-oriented and experienced Accounts Payable Specialist to join their team on a temporary basis. This position focuses on managing purchase orders, aged payables resolution, vendor reconciliations, and process documentation within a fast-paced, accuracy-driven environment. You will work collaboratively with site administrators, financial managers, and vendors to resolve outstanding issues and ensure accurate and timely record maintenance. The assignment is a 3-month engagement with an immediate start.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>1. Purchase Order (PO) & GR Clearing</strong></p><ul><li>Review unmatched purchase orders (POs) and goods receipt notes (GRNs), identifying discrepancies to determine if goods were received but not invoiced, or vice versa.</li><li>Coordinate and communicate with Site Administration teams and Regional Financial Managers to address mismatches and resolve issues promptly.</li><li>Close fully matched POs to release encumbrances and improve cash flow visibility.</li><li>Analyze GR/IR Clearing accounts and address lingering balances through thorough research and reconciliation.</li><li>Manage purchase order clearing and exception resolution, aligning with 3-way matching principles (PO, GRN, and invoice).</li></ul><p><strong>2. Aged Payable Resolution</strong></p><ul><li>Investigate invoices aged 60+ or 90+ days, determining the root cause of outstanding balances (e.g., missing POs, GRNs, or delayed approvals).</li><li>Match invoices to POs and receipts, ensuring process accuracy.</li><li>Liaise with vendors to confirm outstanding balances, request copies of missing invoices, and validate credits where applicable.</li><li>Identify and action debit balances or open credits, including applying credits or submitting refund requests when needed.</li></ul><p><strong>3. Vendor Statement Reconciliations</strong></p><ul><li>Request and reconcile monthly statements from top-tier vendors.</li><li>Validate open items on vendor statements against ERP records and flag any unrecorded invoices.</li><li>Investigate and resolve common discrepancies, such as missing credits, duplicate payments, or unapplied cash payments.</li><li>Maintain and update vendor records with reconciliation notes, ensuring the vendor log reflects the most recent reconciliation dates and outstanding items.</li></ul><p><strong>4. Documentation and Team Support</strong></p><ul><li>Maintain a shared tracker monitoring aged items, along with action owners, the steps taken, and updated resolution dates.</li><li>Identify and escalate recurring issues, including missing GRNs, vendor setup challenges, or PO and approval delays, to streamline processes or flag areas for improvement.</li><li>Foster collaboration within cross-functional teams, promoting a seamless accounts payable process.</li></ul><p><br></p>
  • 2025-11-14T17:18:43Z
Investment Banking Client Services Analyst
  • Fort Worth, TX
  • onsite
  • Permanent
  • 75000.00 - 105000.00 USD / Yearly
  • Investment Banking Client Services Analyst Fort Worth, TX (Hybrid) Join our dynamic investment firm and empower our global investor community! This vibrant, administrative role demands top-tier communication and meticulous detail. Key Duties: Drive new client onboarding: input CRM data, manage docs, set up reports, and update contacts. Oversee cash flow documentation, resolving investor queries swiftly. Partner with third-party admins for subscriptions, redemptions, AML/KYC. Collaborate with Investor Relations, Treasury, Legal, and Accounting to update wires, signatories, and transfers. Ensure prompt cash processing and deliver rapid responses to investor inquiries on fund admin, tax, and compliance. Qualifications: 2-3 years in investment firm client support. Stellar communication and organization. CRM/Microsoft Office savvy. Perks: Awesome benefits, great 401k match, hybrid flexibility, and work-life harmony! BONUS plus Base! <br> The best way to apply is to email a resume to Joe.faradie @ roberthalf com connect with me on linkedin!!!
  • 2025-10-27T14:24:04Z
Application Support Specialist
  • Savannah, GA
  • onsite
  • Contract / Temporary to Hire
  • 27.71 - 32.09 USD / Hourly
  • We are looking for a skilled Application Support Specialist to join our team in Savannah, Georgia. This contract-to-permanent position focuses on providing technical assistance and guidance to users, ensuring seamless software operations and optimized application performance. The role requires someone who is adept at troubleshooting, maintaining systems, and delivering valuable training resources to enhance user experience.<br><br>Responsibilities:<br>• Provide comprehensive technical support for software applications and systems to internal users across various departments.<br>• Diagnose and resolve escalated issues related to servers, databases, and mission-critical systems.<br>• Maintain detailed documentation of issues, resolutions, and system performance for future reference.<br>• Research and analyze software products, assisting with customizations to meet organizational needs.<br>• Facilitate testing and validation of new and existing applications to ensure functionality and reliability.<br>• Perform installations, configurations, and desktop-level fixes to address user concerns.<br>• Communicate application updates, issues, and resolutions effectively to stakeholders.<br>• Apply software patches and updates to maintain optimal performance and security.<br>• Design and conduct training sessions and develop user guides to improve software utilization.<br>• Publish updates, FAQs, and other instructional content on the organization’s knowledge portal.
  • 2025-11-21T14:59:04Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
  • 2025-11-19T20:44:04Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
  • 2025-11-19T20:44:04Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • Position Overview:<br>This role involves creating detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. Specifiers work closely with Furniture Dealers and Sales Representatives to understand project requirements and provide technical support throughout the process.<br><br>Key Responsibilities:<br><br>Develop accurate 2D and 3D drawings for furniture layouts across a range of project scopes.<br><br>Handle design revisions and updates as projects evolve.<br><br>Specify products across multiple lines, with a strong grasp of product codes and applications.<br><br>Collaborate with team members to offer design solutions, value engineering, and overall layout recommendations.<br><br>Qualifications:<br><br>Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience.<br><br>Proficiency in AutoCAD and 2020 CAP & Worksheet; CET Configura experience preferred.<br><br>Deep knowledge of furniture systems, finishes, materials, and specifications.<br><br>Strong product knowledge and ability to stay current with new and existing lines.<br><br>Clear communicator with the ability to present design ideas effectively.<br><br>Organized, detail-oriented, and capable of managing multiple projects at once.<br><br>Self-starter with a proven ability to meet deadlines and solve problems independently.<br><br>Familiarity with furniture specifications in corporate, healthcare, and education environments.<br><br>Comfortable reading technical documents and interpreting various forms of instructions (written, oral, diagram, or schedule-based).<br><br>Strong math and analytical skills.
  • 2025-11-19T20:38:50Z
Vice President, Information Technology
  • Norfolk, VA
  • onsite
  • Permanent
  • 150000.00 - 220000.00 USD / Yearly
  • <p>This leadership role is responsible for overseeing all aspects of an organization’s Information Technology (IT) operations. The position manages a wide range of IT functions including business continuity planning, database and systems administration, network infrastructure, cybersecurity, technical services, and application development and support. The role emphasizes innovation and strategic leadership in developing and implementing initiatives that support organizational goals.</p><p><br></p><p><strong>What You’ll Do: Responsibilities</strong></p><ul><li>Establish and execute the overall IT strategy and vision in alignment with the organization’s strategic objectives.</li><li>Lead the development, implementation, and oversight of a comprehensive information security and cybersecurity program to protect data assets and technology infrastructure from internal and external threats.</li><li>Prioritize and manage strategic and tactical IT projects, allocating resources based on scope, timelines, and organizational priorities. Monitor performance metrics and ensure risks are mitigated.</li><li>Identify and implement emerging technologies and process improvements to enhance agility, innovation, and responsiveness to business needs.</li><li>Direct and support IT staff, including performance management, training, and professional development.</li><li>Oversee multiple projects to successful completion within budget and timeline constraints.</li><li>Manage relationships with technology vendors and ensure compliance with service level agreements.</li><li>Collaborate with internal and external stakeholders on IT-related initiatives and issues.</li><li>Recommend and implement new technologies and services to improve operational efficiency and effectiveness, ensuring systems capacity meets organizational needs.</li><li>Serve as a liaison between IT and other departments to ensure alignment and support for cross-functional initiatives.</li><li>Lead efforts related to IT grant proposals and execution, ensuring compliance with grant requirements.</li><li>Prepare and manage the annual IT budget, including planning for current and future capital projects.</li><li>Contribute to the development and implementation of asset management strategies that minimize lifecycle costs and support organizational objectives.</li><li>Perform other duties as assigned.</li><li>This role may require flexibility in schedule and location to support a 24/7 operational environment.</li></ul>
  • 2025-11-11T15:49:33Z
IT Director of Infrastructure
  • Frisco, TX
  • onsite
  • Permanent
  • 170000.00 - 200000.00 USD / Yearly
  • <p>We are seeking a dynamic and experienced <strong>IT Director of Infrastructure</strong> to lead the design, deployment, and management of a modern technology infrastructure. This role requires a confident leader who can take ownership from day one, mentor a high-performing team, and drive innovation—including the integration of AI-based solutions—within a complex organizational environment based just north of Dallas, TX in the Plano / Frisco, TX region. (MUST CURRENTLY RESIDE IN DALLAS / FORT WORTH REGION)</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Leadership & Team Development:</strong></p><ul><li>Manage, mentor, and grow a team of Infrastructure Engineers.</li><li>Foster a culture of collaboration, accountability, and continuous improvement.</li></ul><p><strong>Infrastructure Strategy & Execution:</strong></p><ul><li>Design and deploy a modern, scalable, and secure technology infrastructure.</li><li>Develop and implement IT strategies aligned with business goals, focusing on reliability, cybersecurity, and exceptional client service.</li></ul><p><strong>Project & Vendor Management:</strong></p><ul><li>Oversee multiple infrastructure projects concurrently, ensuring timely delivery and quality outcomes.</li><li>Manage relationships with third-party vendors and coordinate with internal business units.</li></ul><p><strong>Innovation & Emerging Technologies:</strong></p><ul><li>Stay ahead of industry trends and emerging technologies.</li><li>Design and implement AI-driven solutions to enhance operational efficiency and business capabilities.</li></ul><p><strong>Governance & Compliance:</strong></p><ul><li>Develop and implement cybersecurity solutions for a complex organization.</li><li>Ensure compliance with regulatory requirements and internal policies.</li></ul><p><strong>Financial & Asset Management:</strong></p><ul><li>Develop and manage IT budgets, procurement processes, and asset management.</li><li>Optimize resource allocation and cost efficiency.</li></ul><p><br></p>
  • 2025-11-24T18:34:02Z
Infrastructure & Information Security Manager
  • Nashville, TN
  • onsite
  • Permanent
  • 160000.00 - 175000.00 USD / Yearly
  • <p>Our client is seeking an Infrastructure & Information Security Manager to lead and advance the company’s information security strategy—safeguarding data, systems, and assets across all platforms. In this role, you will design, implement, and continuously enhance security policies, risk management frameworks, and incident response processes that support regulatory and operational standards. You will partner with senior leadership and cross-functional teams to identify risks, implement safeguards, drive compliance, and foster a culture of security awareness.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Strategic Planning and Execution</p><ul><li>Define and lead the organization’s information security strategy, aligning with business goals, regulatory requirements, and client expectations.</li><li>Develop and maintain security policies, standards, and procedures to support secure operations across all platforms.</li><li>Establish risk management frameworks and governance models to assess, monitor, and mitigate security risks across the technology ecosystem.</li><li>Evaluate emerging threats, technologies, and best practices to inform the security strategy and support continuous improvement.</li></ul><p>Team Leadership and Development</p><ul><li>Partner with cross-functional teams to embed security concepts into technology initiatives, operational processes, and client service delivery.</li><li>Provide training and development opportunities to strengthen internal security capabilities and promote a culture of security awareness.</li><li>Define team roles, responsibilities, and performance expectations aligned with the organization’s strategic priorities.</li></ul><p>Operational Management and Delivery</p><ul><li>Oversee the implementation and management of security tools, systems, and controls across infrastructure platforms.</li><li>Lead incident response planning and execution to ensure timely resolution of security events and effective stakeholder communication.</li><li>Manage third-party risk assessments, vendor security reviews, and compliance audits to drive adherence to organizational standards.</li><li>Monitor security performance, conduct vulnerability assessments, and implement remediation plans that meet critical business needs.</li></ul><p>Continuous Improvement and Innovation</p><ul><li>Identify opportunities to enhance security operations through automation, analytics, and integration with broader technology initiatives.</li><li>Stay informed on legal industry trends, regulatory developments, and cybersecurity innovations—especially as they relate to legal technology.</li><li>Lead initiatives to modernize the organization’s security architecture, enhancing scalability and resilience.</li><li>Gather feedback from stakeholders to refine security practices and drive alignment with evolving business and client needs.</li></ul>
  • 2025-11-25T19:38:58Z
IT Manager
  • Stillwater, MN
  • onsite
  • Permanent
  • 140000.00 - 170000.00 USD / Yearly
  • <p>Summary:</p><p>Seeking an experienced IT Manager to lead the Cloud Platform team (Azure). Responsible for strategy, design, development, implementation, and operations of cloud infrastructure supporting enterprise applications and development teams. Requires leadership skills, cloud technology expertise, and knowledge of modern DevSecOps practices to deliver secure, scalable, reliable, and cost-effective solutions aligned with the organization's goals.</p><p>Primary Responsibilities:</p><p>Leadership & Team Management:</p><ul><li>Manage, lead and mentor a team of engineers, architects, and DevSecOps specialists.</li><li>Foster innovation, collaboration, and continuous improvement.</li><li>Oversee performance, career development, and resource planning.</li></ul><p>Cloud Platform Strategy & Execution:</p><ul><li>Define and execute cloud platform strategy aligned with business objectives.</li><li>Drive secure, scalable cloud platform solutions with IaC, CI/CD pipelines, and automation.</li><li>Ensure reliability, scalability, security, and cost-efficiency.</li></ul><p>Operational Excellence:</p><ul><li>Monitor and optimize performance, cost, and incident management.</li><li>Build modern DevSecOps practices with automation focus.</li><li>Ensure compliance with security policies and regulations.</li></ul><p>Stakeholder Collaboration:</p><ul><li>Align platform capabilities with business needs.</li><li>Communicate technical strategies to non-technical stakeholders.</li></ul><p>Budget & Vendor Management:</p><ul><li>Manage budgets, cost optimization, and vendor relationships.</li></ul><p>Qualifications:</p><ul><li>Education & Experience: Bachelor’s (Master’s preferred). 7+ years in IT/cloud engineering; 5+ years in leadership.</li><li>Technical Expertise: Azure, IaC, CI/CD, DevSecOps, cloud architecture, and IAM.</li><li>Leadership & Communication: Team management, cross-functional collaboration, and strategy communication.</li></ul><p>Preferred Qualifications:</p><ul><li>Cloud certifications (e.g., Azure).</li><li>Experience in FinOps, internal developer platforms, and Agile/ITIL practices.</li></ul>
  • 2025-11-19T15:08:46Z
Technology Asset Manager
  • San Ramon, CA
  • onsite
  • Temporary
  • 33.00 - 35.00 USD / Hourly
  • <p>Our client is seeking a Technology Asset Management Coordinator II to support enterprise-wide technology asset lifecycle management with a focus on ServiceNow automation, ServiceNow Asset Management, and inventory control. This role is responsible for ensuring accurate asset tracking, optimizing inventory workflows, and supporting the procurement, deployment, return, and disposal of technology equipment across the organization.</p><p><br></p><p>The Coordinator II maintains detailed asset records, drives process accuracy, and works closely with IT teams, end users, and vendors to ensure equipment is delivered and managed efficiently. This role requires hands-on work in warehouse and office environments and the ability to lift up to 35 lbs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Execute and enhance ServiceNow Asset Management workflows, including automation, asset updates, inventory reconciliation, and lifecycle tracking.</li><li>Maintain asset records across procurement, deployment, returns, repairs, and end-of-life.</li><li>Process daily receiving of technology equipment and update all corresponding ServiceNow asset records with barcode scans and documentation.</li><li>Coordinate shipping, receiving, and distribution of laptops, desktops, mobile devices, and peripherals.</li><li>Prepare, process, and track purchase orders for inventory replenishment.</li><li>Manage equipment returns from corporate and field offices; evaluate and re-enter reusable equipment into inventory.</li><li>Maintain inventory accuracy through regular audits, cycle counts, and reconciliation reports.</li><li>Process and close Asset Management tickets, ensuring complete documentation and timely customer communication.</li><li>Coordinate e-waste collection and disposal following company and environmental guidelines.</li><li>Create and maintain reports on inventory levels, asset lifecycle metrics, and audit findings.</li><li>Follow all Robert Half IT guidelines, policies, and security standards.</li></ul>
  • 2025-11-18T23:14:00Z
Product Support Specialist
  • Midlothian, VA
  • onsite
  • Contract / Temporary to Hire
  • 39.59 - 45.84 USD / Hourly
  • We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
  • 2025-11-05T13:59:07Z
IT Manager
  • Hamel, MN
  • onsite
  • Permanent
  • 125000.00 - 180000.00 USD / Yearly
  • <p>The IT Manager will be responsible for leading the strategic and operational direction of the organization's information technology functions. This position focuses on aligning IT resources to support and improve critical business operations, fostering the implementation of advanced and secure technologies such as AI and automation, and developing long-term strategies that drive growth, optimize efficiency, and strengthen competitive positioning.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the organization's IT strategies, ensuring alignment with overall business goals.</li><li>Oversee the development and implementation of innovative and secure technologies, focusing on automation and AI applications.</li><li>Define and execute long-term plans to optimize the organization's IT infrastructure.</li><li>Drive project planning and execution for technology-related initiatives.</li><li>Lead, manage, and mentor IT teams at various levels.</li><li>Support customization and development of software applications tailored to business needs.</li><li>Improve system reliability, security, and performance through data-driven analytical approaches.</li><li>Collaborate effectively with internal teams and external vendors to meet organizational objectives.</li></ul><p><br></p>
  • 2025-10-23T21:18:55Z
IT Business Relationships Manager
  • Salem, OR
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an exceptional IT Leader with government experience to lead 3 Teams and build business relationships. The ideal person is Ideal person has strong tech skills, an executive presence, trustworthy, excellent negotiation skills, has government experience and is used to a government environment.</p><p><br></p><ul><li>Project Management: PMI certified and has practical Project Management experience </li><li>Technical and knows Government IT industry standards</li><li>Leadership, negotiation, executive presence, communication, collaboration, coaching, mentoring</li></ul><p><br></p><p>Salary $111,000 - $123,000</p><p>Onsite in Salem, OR</p><p>Excellent Benefits</p><p><br></p>
  • 2025-10-24T22:34:19Z
Technical Services Specialist
  • New York, NY
  • remote
  • Temporary
  • 60.00 - 75.00 USD / Hourly
  • <p>We are seeking a <strong>Claims Technical Specialist</strong> to oversee the examination, evaluation, and processing of complex claims estimates and paid claims values, ensuring adherence to policy terms and conditions in alignment with the client’s Claims Philosophy. This role supports the claims function in specific insurance classes to drive operational efficiency, efficient claims settlement, and fair resolution of disputes in line with company guidelines. The selected candidate will manage the complete investigation, evaluation, and resolution of an assigned portfolio of complex claims within the lawyers’ professional and miscellaneous professional liability business segments. You will engage, direct, and manage external advisors and vendors, including legal service professionals, discovery vendors, data and security experts, and consultants across a highly complex portfolio of matters.</p><p> </p><p><strong>Claims Technical Specialist</strong></p><p><strong>Location:</strong> New York, NY (On-site) </p><p> <strong>Work Arrangement:</strong> Hybrid</p><p><strong>Pay Rate:</strong> $60–$75 per hour (depending on experience)</p><p> <strong>Start Date:</strong> December 15, 2025</p><p> <strong>Contract:</strong> 6-month contract with potential for extension</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a diverse portfolio of complex claims, including fact, liability, and loss investigations, and interpret insurance contracts effectively.</li><li>Evaluate and negotiate resolution of assigned claims in a timely manner within authority and in compliance with laws, regulations, and best practices.</li><li>Deliver superior claim outcomes through exceptional customer care and responsiveness.</li><li>Collaborate with outside counsel to formulate litigation strategies and manage litigation effectively.</li><li>Direct and manage external advisors and vendors to ensure cost-effective solutions.</li><li>Oversee projects and planning for departmental initiatives to achieve strategic objectives.</li><li>Analyze and recommend appropriate case reserves to ensure actuarial accuracy.</li><li>Serve as a subject matter expert in professional liability areas, guiding learning and thought leadership.</li><li>Represent QBE at industry seminars or through authoring articles on professional liability topics.</li><li>Collaborate with Underwriters to address complex risks and participate in sales calls and RFPs.</li><li>Take ownership of personal development and career planning.</li></ul>
  • 2025-11-25T20:38:39Z
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