<p>We are looking for a skilled Desktop Support Technician II to join our team in Irving, Texas. In this long-term contract position, you will play a key role in providing technical support to end-users, ensuring the smooth operation and maintenance of hardware, software, and devices. This is an excellent opportunity to work in a dynamic environment within the mortgage industry.</p><p><br></p><p><strong>Title: IT Support Specialist </strong></p><p><strong>Location: Irving, Tx </strong></p><p><strong>Pay: $25-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Evaluate hardware and software requests, offering solutions that align with business needs and corporate standards while maintaining proper documentation.</p><p>• Configure and maintain end-user environments, including setting up new hardware, addressing virus alerts, installing software updates, and conducting tests.</p><p>• Deliver direct technical support to users by restoring services, conducting training sessions, and coordinating warranty repairs with third-party vendors.</p><p>• Install, support, and retire hardware such as desktops, laptops, monitors, printers, and mobile devices, ensuring proper software installation and secure data wiping before reissue.</p><p>• Develop and update documentation for troubleshooting processes and incident resolution, while identifying opportunities for process improvements.</p><p>• Assist with facility moves and ensure all equipment is set up correctly under supervision.</p><p>• Ensure compliance with company policies and regulations, escalating concerns when necessary.</p><p>• Troubleshoot user issues by analyzing the end-user environment and related technologies, resolving most common problems efficiently.</p><p>• Maintain professionalism and composure in high-pressure situations, providing courteous and tactful assistance to clients and colleagues.</p><p>• Investigate client issues to identify root causes, ensuring a client-focused approach in all interactions.</p>
We are looking for a skilled Systems Engineer to join our team in Asheville, North Carolina. This contract-to-permanent role offers the opportunity to work on cutting-edge technologies, focusing on Hyper-V management and Azure platforms. The ideal candidate will play a key role in supporting a mix of enterprise clients and smaller customers while contributing to the overall success of our services team.<br><br>Responsibilities:<br>• Oversee and manage Hyper-V environments with an emphasis on Systems Center operations.<br>• Handle Microsoft Azure-related tasks, including cloud migration, identity management, and access policies.<br>• Provide advanced support for Azure Active Directory and ensure seamless integration with other systems.<br>• Act as an escalation point for Tier 1 support during on-call rotations, addressing complex technical issues.<br>• Develop and implement training programs to enhance in-house staff capabilities.<br>• Collaborate with team members to support a large enterprise client and approximately 50 smaller customers.<br>• Ensure the smooth transition of systems from on-premises to cloud environments.<br>• Participate in a two-stage interview process, including technical assessments.<br>• Manage time effectively to meet client and organizational expectations.<br>• Work in a hybrid or onsite schedule, adhering to an 8 AM to 5 PM workday.
<p><strong>About the Role</strong></p><p>We are seeking a skilled <strong>Network Administrator</strong> to join our team in St. Louis. This role is responsible for maintaining secure, reliable network operations across the organization. The ideal candidate is hands-on, detail‑oriented, and experienced in supporting enterprise‑level networking environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor, maintain, and troubleshoot LAN/WAN infrastructure.</li><li>Configure and manage switches, routers, firewalls, wireless access points, and VPN systems.</li><li>Administer network security tools, policies, and procedures.</li><li>Manage IP addressing, DNS, DHCP, VLANs, and routing protocols.</li><li>Support cloud/network integrations (Azure, AWS, or similar).</li><li>Perform regular network performance monitoring and capacity planning.</li><li>Assist with network upgrades, hardware installations, and new technology deployments.</li><li>Maintain documentation for network configurations, diagrams, and processes.</li><li>Provide Tier 2/3 support for network-related issues.</li></ul><p><br></p>
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in resolving bank returns, addressing client concerns, and ensuring compliance with established policies. The position requires a proactive approach to mitigating risk while delivering exceptional customer service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Accurately resolve bank return items in a timely manner to minimize financial impact.<br>• Deliver outstanding customer service to both internal teams and external clients while adhering to company risk guidelines.<br>• Educate clients and internal departments on resolution processes, offering alternative service options as needed.<br>• Develop and maintain a thorough understanding of Paychex products and systems to make informed decisions related to revenue recovery.<br>• Research and address product and service issues, ensuring client objections are handled professionally and resolved effectively.<br>• Collaborate with mentors to manage daily reports such as payment and payroll hold reports, ensuring accuracy and preventing penalties.<br>• Monitor client accounts to evaluate service eligibility, reducing exposure and risk to the company.<br>• Participate in ongoing training sessions to enhance technical knowledge, compliance awareness, and customer service skills.<br>• Ensure adherence to regulatory standards, including the Fair Debt Collections Practices Act, to maintain compliance.<br>• Implement recovery strategies and guidelines to maximize revenue retention.
We are looking for an experienced IT Support specialist to join our team in Postville, Iowa. This contract-to-permanent position involves providing expert technical assistance for hardware, software, and network systems while ensuring smooth daily operations. The role includes troubleshooting and resolving issues efficiently across multiple platforms to maintain optimal functionality.<br><br>Responsibilities:<br>• Address and resolve service desk tickets related to printing, login issues, and screen problems.<br>• Configure and manage telephony systems, Active Directory, Azure AD, and Office 365.<br>• Utilize tools like Entra and Intune for monitoring and deployment tasks.<br>• Provide support for Windows desktop systems and server environments.<br>• Manage virtualization systems such as Hyper-V and perform routine system maintenance.<br>• Assign security-related tasks and escalate issues when necessary.<br>• Perform backups and system reboots to ensure data integrity.<br>• Configure and troubleshoot Cisco switches and Fortinet firewalls to ensure network stability.<br>• Maintain and optimize desktop hardware and imaging processes.<br>• Assist with SQL Server management as needed to support business operations.
We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This contract-to-permanent position offers the opportunity to work in a dynamic environment, providing crucial technical support within a large warehouse setting. The role involves hands-on support for hardware and software, troubleshooting applications, and delivering excellent customer service.<br><br>Responsibilities:<br>• Provide comprehensive desktop support for Windows 10, Windows 11, and Mac/iOS devices.<br>• Diagnose and repair hardware issues with laptops, printers, and other peripherals.<br>• Troubleshoot and resolve application-related problems efficiently.<br>• Handle break/fix support for Thin Clients and Zebra printers.<br>• Deliver remote and on-site technical assistance as required.<br>• Coordinate and manage support tickets using a ticketing system.<br>• Perform desktop imaging and computer setup for new users.<br>• Reset passwords and resolve access-related issues.<br>• Ensure timely installation and configuration of hardware and software.<br>• Maintain strong communication and customer service standards while addressing technical concerns.
We are looking for a detail-oriented Fulfillment Specialist (Tier II) to join our team in Rocky Hill, Connecticut. As part of the Payroll Services industry, you will play a crucial role in assembling payroll packages and ensuring their secure and accurate delivery. This is a Contract position that requires precision, efficiency, and adherence to quality standards.<br><br>Responsibilities:<br>• Assemble payroll packages based on client specifications and prepare them for delivery within established timelines.<br>• Conduct thorough confirmations and utilize checklists to maintain accurate tracking and secure flow of packages.<br>• Follow all security protocols and audit procedures to safeguard sensitive client information.<br>• Document and escalate any issues related to missing or incorrect outputs to ensure timely resolution.<br>• Perform routine cleaning and maintenance of distribution equipment to optimize functionality.<br>• Organize packaging supplies to ensure readiness and uninterrupted production.<br>• Communicate effectively with team members and escalate concerns to appropriate personnel when necessary.<br>• Maintain a high level of accuracy and consistency while multitasking in a fast-paced environment.<br>• Adhere to production and quality expectations to meet organizational standards.
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in managing corporate collections, ensuring the resolution of returned bank items, and delivering high-quality customer service to both internal and external stakeholders. The ideal candidate will have a strong background in collections and customer service, with a proactive approach to risk mitigation and revenue recovery.<br><br>Responsibilities:<br>• Accurately resolve returned bank items in a timely manner, adhering to established policies and procedures.<br>• Provide exceptional customer service to internal teams and external clients, ensuring satisfaction while minimizing company risk.<br>• Educate clients and branches on resolution processes and recommend alternative service options when necessary.<br>• Develop and maintain knowledge of Paychex products and systems to make informed decisions regarding revenue.<br>• Research and address product and service issues, handling objections with mentorship support to recover lost revenue.<br>• Monitor and update daily payment reports and payroll hold reports to ensure accuracy and prevent penalties or service disruptions.<br>• Evaluate client accounts to determine approved services and implement measures to mitigate company risk.<br>• Maintain daily call quotas and comply with departmental policies and procedures.<br>• Participate in ongoing training sessions to enhance skills and remain compliant with regulatory standards.<br>• Ensure adherence to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
<p><strong>Exciting Opportunity in Savannah, GA!</strong></p><p>We’re on the hunt for a <strong>dynamic and experienced IT Manager</strong> to take charge of daily IT operations and drive innovation in a thriving environment. This <strong>Contract-to-Permanent</strong> role is perfect for a tech-savvy leader who thrives on optimizing systems, ensuring top-notch security, and inspiring a team of talented technicians across multiple levels. If you have a passion for technology, a strong background in IT support, and a knack for delivering cutting-edge solutions for businesses of all sizes, we want to hear from you!</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Lead and Empower:</strong> Supervise IT technicians across Levels 1, 2, and 3, ensuring exceptional service and team success.</li><li><strong>Maximize Tools:</strong> Manage product updates, selection, and training to unlock the full potential of ConnectWise and related platforms.</li><li><strong>Drive Excellence:</strong> Monitor service ticket resolution for speed, accuracy, and client satisfaction.</li><li><strong>Innovate and Secure:</strong> Oversee deployment and maintenance of IT products—switches, firewalls, access points, and security appliances.</li><li><strong>Champion Compliance:</strong> Ensure all systems meet rigorous security and compliance standards.</li><li><strong>Cloud & Backup Expertise:</strong> Implement robust backup solutions and cloud deployments, including Microsoft 365.</li><li><strong>Technical Mastery:</strong> Provide deep expertise in networking, security, and IT support services.</li><li><strong>Expand Capabilities:</strong> Coordinate installation and maintenance of surveillance systems, web design solutions, and audio-visual displays.</li><li><strong>Optimize Connectivity:</strong> Manage carrier and internet services to keep businesses running smoothly.</li><li><strong>Infrastructure Excellence:</strong> Supervise low-voltage cabling installations and maintain a rock-solid IT foundation.</li></ul><p><br></p>
<p>The Desktop Support Specialist provides hands‑on technical support to end‑users, resolves hardware and software issues, and ensures a high‑quality user experience across all workstations and devices. This role will also play a key part in an organization‑wide migration from Google Workspace to Microsoft 365, assisting with user readiness, technical troubleshooting, and transition support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>End‑User Support</strong></p><ul><li>Provide Tier 1–2 technical support for employees across desktops, laptops, peripherals, and mobile devices.</li><li>Troubleshoot issues related to operating systems, productivity tools, connectivity, printers, and workstation performance.</li><li>Support onboarding and offboarding processes, including device setup, account creation, and access provisioning.</li><li>Deliver clear, customer‑focused communication and maintain a strong service‑oriented approach.</li></ul><p><strong>Systems Troubleshooting & Maintenance</strong></p><ul><li>Diagnose and resolve issues involving Windows and macOS environments.</li><li>Maintain and update devices using standard imaging, patching, and software deployment tools.</li><li>Ensure compliance with security policies, endpoint protection requirements, and access controls.</li><li>Document issues, resolutions, and knowledge articles within the ticketing system.</li></ul><p><strong>Google Workspace → Microsoft 365 Migration</strong></p><ul><li>Assist with end‑user transition activities including mailbox migrations, file transfers, and training support.</li><li>Provide hands‑on troubleshooting related to Outlook, OneDrive, SharePoint, Teams, and Microsoft device management tools.</li><li>Help users adapt to new workflows as collaboration moves from Google Drive, Gmail, and Google Docs to the Microsoft ecosystem.</li><li>Support migration cutovers, data validation, user questions, and post‑migration stabilization efforts.</li></ul><p><strong>Collaboration & Operational Support</strong></p><ul><li>Partner with IT teams to escalate complex issues and support infrastructure‑related tasks as needed.</li><li>Track asset inventory and assist with hardware lifecycle management.</li><li>Recommend process improvements and contribute to internal documentation and best practices.</li></ul>
<p>We are seeking a proactive and experienced Tech Support Lead to oversee the daily operations of our Service Desk near Columbus, GA. In this role, you will ensure the efficient delivery of technical support services, uphold high customer service standards, and guide the team toward continuous improvement. The ideal candidate is a hands-on leader who can manage escalations, develop team members, and collaborate with IT leadership to drive innovation and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage the daily operations of the Service Desk team to ensure optimal performance and adherence to company standards.</li><li>Serve as the primary escalation point for complex technical issues, providing advanced support and guidance.</li><li>Monitor and manage incident and request queues using ITSM tools to ensure timely resolution of user needs.</li><li>Oversee inventory of critical tools and parts, forecasting requirements to maintain operational continuity.</li><li>Develop, maintain, and update comprehensive knowledge base articles for the Service Desk team.</li><li>Train, mentor, and onboard Service Desk staff to ensure they have the skills and knowledge required for success.</li><li>Collaborate with IT leadership to define, audit, and improve operational procedures.</li><li>Provide hands-on support for end users and customer-facing systems, resolving technical issues efficiently.</li><li>Lead IT projects and initiatives, ensuring alignment with organizational goals and successful execution.</li><li>Partner with IT leadership to design learning paths and career development plans for team members.</li></ul><p><br></p>
We are looking for an A/R Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a vital part in ensuring the accurate and timely resolution of outstanding invoices while delivering exceptional customer service to both internal and external stakeholders. This position requires a proactive approach to mitigating financial risks and addressing billing disputes with attention to detail.<br><br>Responsibilities:<br>• Resolve past-due invoices promptly and accurately to minimize financial risks.<br>• Provide excellent customer service to both internal and external clients, ensuring effective communication and dispute resolution.<br>• Educate clients, partners, and internal teams on resolution processes and billing procedures.<br>• Utilize available systems and resources to address disputes and recover owed revenue.<br>• Maintain compliance with established departmental policies and procedures.<br>• Participate in ongoing training to continually enhance skills and knowledge.<br>• Develop and maintain a working knowledge of company products and services, including payroll, human resources, and acquired portfolios.<br>• Balance service delivery with effective collection strategies to protect company interests.<br>• Collaborate with external partners and departments to streamline recovery processes.<br>• Apply strong organizational skills to manage workload and meet resolution deadlines.
<p>We are seeking a Desktop Support Analyst to provide hands-on technical support to internal employees by installing, maintaining, and troubleshooting computer systems, software, and related technology. This role is essential to ensuring users have reliable access to the tools and systems needed to perform their work efficiently. The ideal candidate is service-oriented, patient, and proactive in resolving technical issues.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for end-user technical support</li><li>Troubleshoot and resolve day-to-day desktop, hardware, software, and basic network issues</li><li>Configure, deploy, and support desktop and laptop systems, peripherals, and Microsoft Office applications</li><li>Provision and manage mobile devices and user accounts using Microsoft 365 and endpoint management tools (e.g., Intune)</li><li>Respond to support requests via ticketing system, phone, email, and remote support tools</li><li>Accurately document issues, troubleshooting steps, and resolutions in the helpdesk system</li><li>Partner with internal teams and third-party vendors to diagnose and resolve technical issues</li><li>Provide timely status updates to users and escalate issues when necessary</li><li>Coordinate workstation setups, moves, and hardware refreshes</li><li>Install and decommission IT equipment, including server room hardware as needed</li><li>Maintain hardware inventory, including spare devices and accessories</li><li>Deliver remote support for additional office locations as required</li><li>Provide occasional on-site support at secondary locations as needed</li></ul><p><br></p><p><br></p>
<p><strong>About the Role</strong></p><p>We’re seeking an experienced and proactive <strong>System Administrator</strong> to join our team in St. Louis, MO. In this role, you will be responsible for maintaining, supporting, and enhancing our organization’s IT infrastructure. The ideal candidate is a problem solver who thrives in a fast-paced environment, takes ownership, and enjoys collaborating with both technical and non‑technical teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage, monitor, and maintain servers, network equipment, and core IT systems.</li><li>Perform routine system maintenance, updates, and patching.</li><li>Administer Windows and/or Linux environments, including user accounts, permissions, and group policies.</li><li>Support cloud platforms such as Microsoft 365, Azure, or AWS.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Implement system security best practices, including backups, disaster recovery, and monitoring.</li><li>Assist with IT projects such as upgrades, deployments, and migrations.</li><li>Provide Tier 2/3 technical support for internal users.</li></ul>
<p>We are partnering with a client based in Midtown, Atlanta, GA that is looking to add a Systems Support Analyst to their growing IT team. This is a great opportunity for someone who is Mac-focused, service-oriented, and enjoys providing white-glove support in a creative, fast-paced environment. You’ll support multiple internal teams while working closely with a small, collaborative IT group.</p><p>This role is hybrid (in-office and remote) and offers strong growth potential as the organization continues to expand.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1 technical support to end users via in-person, remote, chat, and email</li><li>Diagnose and resolve hardware and software issues in a primarily macOS environment, with some Windows support</li><li>Deliver white-glove customer service and clear communication to users at all levels</li><li>Image, configure, and onboard new users and machines (primarily Macs)</li><li>Install, test, and configure workstations, peripherals, and software</li><li>Support Adobe Creative Cloud and creative production tools</li><li>Use Kandji (Iru) for Mac endpoint management (Jamf experience a plus)</li><li>Log, track, and document support requests in the help desk system</li><li>Escalate complex or urgent issues to senior team members as needed</li><li>Support and maintain office AV equipment for internal and client meetings</li><li>Assist with inventory tracking for hardware, software, and licenses</li><li>Partner closely with a small (4-person) IT team to support day-to-day operations</li></ul>
<p>We are looking for a skilled Desktop Support Analyst to join a growing team in Postville, Iowa! If you like to be busy, this is your next opportunity!! In this role, you will serve as the primary point of contact for IT-related issues through the ticketing system and be the hands, eyes, and feet for their supporting MSP, ensuring smooth operations and resolving technical challenges. The position requires hands-on expertise in managing hardware, software, and network systems to support organizational needs effectively. One will be able to learn and/or apply one's current knowledge and experience! A great place to call home and take ownership in projects! Apply today, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn). </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to and resolve IT support tickets related to printing, login issues, screen problems, and other desktop concerns.</p><p>• Administer and troubleshoot Active Directory (AD), Azure, and Microsoft Office 365 environments.</p><p>• Configure and maintain Windows desktops and servers, ensuring optimal performance.</p><p>• Manage backups, perform system reboots, and oversee Hyper-V virtualization tasks.</p><p>• Implement and maintain security measures, including assigning permissions and monitoring system access.</p><p>• Support telephony systems and ensure smooth communication setups.</p><p>• Configure and troubleshoot network devices, including Cisco switches and Fortinet firewalls.</p><p>• Utilize tools like Entra and Intune to manage device and identity configurations.</p><p>• Collaborate with the IT Manager and other stakeholders to address ongoing technical needs and improvements.</p><p>• Conduct routine maintenance and updates on organizational IT systems to ensure reliability.</p>
<p>We are seeking an IT Technical Analyst for our client in Norwalk, IA. This contract-to-hire role will serve as the primary onsite IT presence, providing hands-on technical support across office and manufacturing environments. The position also supports additional Iowa locations and works closely with remote IT leadership. The ideal candidate is self-motivated, organized, and comfortable working independently in a fast-paced, high-demand manufacturing environment while managing day-to-day support, site visits, and communication across locations.</p><p><br></p><p><strong><em>100% ONSITE IN NORWALK, IA</em></strong></p><p><strong><em>MUST BE US CITIZEN / GREENCARD HOLDER</em></strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p> • Provide on-site and remote IT support for office and manufacturing users</p><p> • Act as the primary IT contact for multiple Iowa locations, maintaining regular on-site presence</p><p> • Manage and resolve service requests and incidents through the ticketing system</p><p> • Support deployment, configuration, and maintenance of end-user devices</p><p> • Troubleshoot hardware, software, and access issues with urgency and ownership</p><p> • Collaborate with IT managers and distributed teams to ensure consistent support</p><p> • Document issues, solutions, and follow established IT policies and procedures</p><p><br></p><p><strong>Schedule & Travel</strong></p><p> • Monday–Friday, 8-hour workday with a 1-hour break (7:00–4:00 or 8:00–5:00)</p><p> • Travel between Norwalk (hub), Lenox, and Britt, IA</p>
<p>🚨 <strong>HIRING: Junior Plant Controller | Greer / Duncan, SC | to $110K + Bonus</strong> 🚨</p><p>A growing <strong>automotive manufacturer</strong> in the Greer/Duncan corridor is searching for a <strong>Junior Plant Controller</strong>—a high-visibility role supporting operations, cost, and plant leadership.</p><p><br></p><p>🌟 <strong>Why This Role Stands Out:</strong></p><p> • Tier-1/Tier-2 automotive environment</p><p> • Leadership exposure and hands-on impact</p><p> • Stable, growing facility</p><p> • Clear development into future plant finance leadership</p>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p><strong>Overview</strong></p><p><br></p><p><strong> We are seeking a reliable and detail-oriented Fulfillment Specialist (Tier II) to support the accurate and secure assembly of payroll packages. This role plays a critical part in ensuring clients receive sensitive materials on time and in compliance with strict quality and security standards. If you take pride in precision, consistency, and accountability, this is an excellent opportunity to contribute to an essential operational function.</strong></p><p><br></p><p><strong>Work Hours/Shift</strong></p><p>Wed – Thurs – Fri preferable 12pm-8pm EST but are flexible on start time (Can be later)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assemble and organize payroll packages by client number to ensure accurate delivery</li><li>Prepare and stage packages in alignment with production schedules and quality expectations</li><li>Complete required confirmations and tracking checklists to maintain package accountability and security</li><li>Adhere to all security, confidentiality, and audit procedures when handling sensitive client information</li><li>Identify discrepancies, missing output, or errors and escalate issues promptly to the appropriate teams</li><li>Maintain distribution and fulfillment equipment, including routine cleaning and basic upkeep</li><li>Ensure packaging materials are stocked, staged, and replenished to support uninterrupted production</li></ul>
<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
The Desktop Administrator will be responsible for diagnosing and troubleshooting PC systems, software/hardware updates, maintaining backups, diagnostics of failing components, and imaging/deployment of new systems. The desktop administrator supports end users remotely to resolve their PC problems along with arranging for systems to be shipped to the administrator for resolution. This position relies on instructions and pre-established guidelines to perform the functions of the job<br>Functions/Responsibilities:<br>• Provide subject matter expertise in resolving incidents and problems.<br>• Execution of service requests.<br>• Contributes to the planning and organization of the deployment of new systems.<br>• Participates in departmental and cross-departmental IT projects.<br>• Lead and train fellow desktop administrators in organizational procedures.<br>• Assists in organizational training<br>• Contributor of the knowledge store used by the desktop support team.<br>• Monitor activities performed by the desktop support team and ensure that execution is compliant with procedures.<br>• Ensure that asset management library is accurate.<br>• Follows best practices and standards for the desktop support team.<br>• Execute the asset management procedure.<br>• Contributes to the project planning of hardware and software procurement process.<br>Required Experience:<br><br>What you bring to the team:<br>Competencies:<br>• 2+ years’ experience in desktop support · Microsoft certifications relating to desktop support preferred<br>• CompTIA A+ Certification is preferred<br>• Excellent customer service skills<br>• Strong inter-personal and communication skills<br>• Strong troubleshooting skills<br>• Ability to explain and document procedures verbally and in writing<br>• Demonstrated ability to act proactively<br>• Demonstrated ability to prioritize and document tasks / activity<br>• Demonstrated ability to enact improvements within IT environment / end-user experience<br>• Experience working in a fast-paced support environment <br>• Experience using ticketing tool to react to failures, requests and escalations<br>• Experience with desktop imaging, inventory, and reporting tools<br>• Strong familiarity and support experience with thin-clients technology<br>• Strong understanding of support requirements related to Windows Desktop OS<br>• OS security (rights, privileges, account) and hardening (upgrades, patches, registry) techniques<br>• Experience in Active Directory management<br>• Experience in PowerShell Scripting preferred<br>• Experience in SalesForce strongly preferred<br>• Basic understanding of phone support (basic troubleshooting, setup)<br>• Basic understanding of support requirements related to Windows Server OS<br>• Basic understanding of Networking/Security technologies (Ethernet, routers, switches, firewalls, VPN, etc.)<br>Education:<br>Associate’s degree (or higher) or 2+ years detail oriented work experience<br>Required License(s)/Certification(s):<br>Valid, active driver’s license with a good driving record as defined by the Company’s current insurance provider.
<p><strong>A long‑established organization is seeking a Corporate Controller to join its leadership team in the Wilkes‑Barre, PA area.</strong> With more than a century of industry experience, the company continues to grow by fostering an environment where creative thinking, problem‑solving, and strategic innovation are encouraged at every level.</p><p><br></p><p><strong>About the Role</strong> </p><p>Reporting directly to the Chief Financial Officer, this position calls for an energetic, hands‑on accounting leader who thrives in a fast‑moving, multi‑entity, multi‑location environment. The Controller will oversee a small team and take ownership of core financial operations, including:</p><ul><li>General ledger management</li><li>Accurate and timely monthly closes</li><li>Account reconciliations</li><li>Cash management and forecasting</li><li>Strengthening and maintaining internal controls</li><li>Non‑income tax compliance</li><li>Oversight of payroll, retirement plans, accounts payable, and accounts receivable/billing</li><li>Serving as the primary liaison with external auditors and tax professionals</li></ul><p><strong>What Success Looks Like</strong> </p><p>The ideal candidate brings more than technical expertise—they bring curiosity, initiative, and the ability to translate numbers into meaningful insights. This role requires someone who can:</p><ul><li>Lead, mentor, and motivate a team</li><li>Identify opportunities for process improvement </li><li>Spot trends and communicate their implications</li><li>Collaborate effectively across departments</li><li>Recommend and defend strategic actions, even when they challenge the status quo</li></ul><p><br></p>
