We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Houston, Texas. This position involves providing prompt and efficient technical support to ensure smooth operations across various applications and systems. As part of a collaborative team, you will play a key role in resolving user issues and managing service desk tickets effectively.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address user inquiries regarding application support and web-based systems.<br>• Manage user access requests, including Active Directory and Adobe access provisioning.<br>• Troubleshoot and resolve issues related to mobile devices, printers, and basic equipment imaging.<br>• Work through service desk tickets efficiently, aiming to resolve 15-30 tickets daily.<br>• Document ticket resolutions clearly and accurately to maintain detailed records.<br>• Provide first-level support for all tickets, escalating only high-priority cases to Level II team members.<br>• Collaborate with team members to ensure timely resolution of technical issues.<br>• Support holiday coverage schedules and shifts as assigned.<br>• Uphold excellent communication skills to deliver thorough assistance to users.<br>• Maintain familiarity with service desk protocols and best practices.
<p>We’re seeking an Application Support Specialist to support enterprise SaaS platforms and ensure smooth day-to-day operations. You’ll investigate and resolve application issues, manage user provisioning in Azure AD, and collaborate with vendors or internal teams to maintain uptime and data integrity. This is a great opportunity for someone who enjoys a blend of technical troubleshooting and customer interaction.</p>
We are looking for an experienced IT Manager to oversee and enhance the technology operations of our non-profit organization located in Richmond, Virginia. This position is vital for ensuring secure, efficient, and reliable technology services while supporting organizational goals and staff needs. As a contract-to-permanent role, this position offers the opportunity to contribute to impactful work while driving innovation and operational excellence.<br><br>Responsibilities:<br>• Oversee daily IT operations, including system backups, software licensing, access controls, and monitoring for system failures or intrusions.<br>• Plan and manage the technical infrastructure of the organization to ensure optimal performance and reliability.<br>• Design, implement, and maintain the organization's wide area network (WAN), ensuring efficient resource utilization and network monitoring.<br>• Manage computer hardware, data storage solutions, and capacity planning to align with organizational needs.<br>• Develop and enforce cybersecurity measures, including disaster recovery protocols and database protection.<br>• Supervise and maintain business applications and ensure they meet organizational requirements.<br>• Provide full management of the Cardinal client database system, ensuring functionality and troubleshooting issues as needed.<br>• Lead staff training efforts on new software, hardware, and IT best practices to enhance user proficiency.<br>• Manage the help desk ticketing system to ensure prompt resolution of technical problems.<br>• Prepare and oversee the department's budget to align with organizational objectives and financial constraints.
We are looking for an experienced Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide comprehensive IT support to both office and lab environments, handling technical escalations and ensuring smooth operations for onsite employees. This is a long-term contract position offering the opportunity to contribute to various IT projects while maintaining a high level of service.<br><br>Responsibilities:<br>• Deliver Tier 1 to Tier 2.5 technical support for desktop systems, ensuring timely resolution of issues.<br>• Troubleshoot and resolve problems related to GSuite, Windows OS, and other software applications.<br>• Manage ticketing systems to track and prioritize IT requests effectively.<br>• Perform hardware refreshes, replacements, and maintenance to support operational needs.<br>• Facilitate onboarding and offboarding processes, including equipment setup and recovery.<br>• Support lab and office IT environments by addressing specialized technical requirements.<br>• Participate in IT-related projects, contributing to planning and execution.<br>• Provide mobile device support and troubleshoot connectivity issues.<br>• Document processes and maintain standard operating procedures for consistent service delivery.<br>• Collaborate with teams to improve IT systems and ensure security compliance.
<p><strong>Overview:</strong></p><p>We are seeking End User Migration Technicians to support endpoint device and user account migration activities during the transition from one Microsoft-based environment (Active Directory, Office 365) to Entra ID, Intune and Office 365. This role is essential for ensuring smooth cutover and quality assurance as users’ devices (laptops, desktops, mobile phones/tablets) are migrated.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and process user devices, completing intake forms and collecting device usage information.</li><li>Utilize provided migration tools (e.g., Quest ODM) and PowerShell scripts to execute device and Office 365 application cutovers between environments.</li><li>Perform post-migration quality assurance, verifying functionality of key software and services.</li><li>Deliver desktop and basic application support to end users immediately after migration; escalate complex or unresolved issues to migration team leadership.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p>We are seeking End User Migration Technicians to support endpoint device and user account migration activities during the transition from one Microsoft-based environment (Active Directory, Office 365) to Entra ID, Intune and Office 365. This role is essential for ensuring smooth cutover and quality assurance as users’ devices (laptops, desktops, mobile phones/tablets) are migrated.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and process user devices, completing intake forms and collecting device usage information.</li><li>Utilize provided migration tools (e.g., Quest ODM) and PowerShell scripts to execute device and Office 365 application cutovers between environments.</li><li>Perform post-migration quality assurance, verifying functionality of key software and services.</li><li>Deliver desktop and basic application support to end users immediately after migration; escalate complex or unresolved issues to migration team leadership.</li></ul><p><br></p>
<p><strong>SOC Engineer (Security Operations Center)</strong></p><p><strong>Location:</strong> Remote (Washington, DC area preferred)</p><p><strong>Travel:</strong> Must be willing to attend quarterly in-person team meetings</p><p><strong>Clearance:</strong> Ability to obtain Public Trust (Currently held preferred)</p><p><strong>Duration: </strong>6-month contract, potential for extension or conversion. </p><p><strong>Position Overview</strong></p><p>We are seeking a skilled <strong>SOC Engineer</strong> to design and maintain Security Operations Center (SOC) data feed solutions, implement SOAR capabilities, and ensure feed health through collaboration with cross-functional teams. This role requires strong cybersecurity expertise, including network security, SIEM, incident response, and threat detection.</p><p>The SOC Engineer will also serve as a <strong>backup SOC Lead</strong>, managing escalations and providing leadership updates during critical incidents when the primary lead is unavailable.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Microsoft Sentinel Engineering:</strong> Maintain and optimize Microsoft Sentinel SIEM/SOAR solutions in alignment with client requirements, industry best practices, and federal compliance mandates.</li><li><strong>Data Integration:</strong> Configure and manage log/data feeds from diverse sources (e.g., Fluent Bit, Windows Events, M365, cloud services, endpoint/security platforms).</li><li><strong>Parsing & Normalization:</strong> Develop and refine log parsing rules using Regex, DCRs, and custom transformations for accurate and usable data in Sentinel.</li><li><strong>SOAR Development:</strong> Engineer automation and orchestration solutions using Microsoft Logic Apps, Azure Functions, and PowerShell/Python scripts to improve SOC efficiency and incident response.</li><li><strong>Threat Detection Engineering:</strong> Build, tune, and optimize analytic rules, UEBA, dashboards, and reports to enhance detection and response coverage.</li><li><strong>Collaboration:</strong> Work with network, endpoint, cloud, and IT operations teams to integrate new data sources and deliver actionable SOC capabilities.</li><li><strong>Documentation & Knowledge Transfer:</strong> Create and maintain SOC architecture documentation, onboarding guides, and automation playbooks; train SOC analysts on new tools and processes.</li><li><strong>Advisory & Improvement:</strong> Conduct gap analyses of SOC capabilities, recommend improvements, and contribute to SOC process maturity.</li><li><strong>Incident Response Support:</strong> Provide Tier 3 support and assist with complex investigations as needed.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
<p><strong>Job Title:</strong> Desktop Support Specialist</p><p><strong>Location:</strong> West Chester, Ohio 45069</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Industry:</strong> IT Services / Technology</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically skilled professional to provide onsite technical support and configuration management services. This role involves managing IT assets, supporting software testing, and maintaining configuration baselines using automated tools. The ideal candidate will have a strong understanding of IT systems, inventory control, and process improvement frameworks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide advanced onsite technical support to end users, resolving hardware and software issues efficiently.</li><li>Manage IT asset inventory, including tracking, refurbishing, and redeploying refreshed equipment.</li><li>Assist with software testing and log results into database systems.</li><li>Maintain software and documentation baselines using automated Configuration Management (CM) tools.</li><li>Define and implement CM processes and procedures across the product lifecycle.</li><li>Coordinate product releases and updates, ensuring proper version control and documentation.</li><li>Participate in Configuration Control Board (CCB) meetings to evaluate and approve changes.</li><li>Develop and maintain build automation tools; streamline build and deployment processes.</li><li>Track and report software deficiencies, change requests, and incident reports.</li><li>Maintain project documentation libraries and software development folders.</li><li>Provide performance metrics and benchmarking data to support management decisions.</li></ul>
<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
We are looking for a detail-oriented Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. The ideal candidate will be responsible for providing superior technical support and troubleshooting for various IT systems, ensuring smooth operations for our clients. This role requires a proactive problem-solver with a strong understanding of Windows operating systems, Active Directory, and basic troubleshooting skills.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing technical inquiries and resolving issues efficiently.<br>• Manage and resolve technical problems from a ticket queue in a timely manner.<br>• Provide support for client computer networks, Windows operating systems, Office 365, Azure, and mobile devices.<br>• Conduct routine maintenance on PCs, printers, and other peripherals as required.<br>• Assist in supporting disaster recovery and backup solutions to ensure data integrity and system reliability.<br>• Escalate unresolved tickets to appropriate teams or vendors when necessary.<br>• Maintain clear communication with clients regarding the status of incidents, changes, or planned outages.<br>• Collaborate with external vendors or partners to resolve complex technical issues.<br>• Document resolutions thoroughly to ensure scalability and streamline future support processes.<br>• Work alongside the Proactive team to support technical services and project-related tasks.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>JC del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Fund Accountant</strong></p><p><br></p><p><strong>About the Role</strong></p><p>We’re looking for a <strong>Fund Accountant</strong> to join a leading private equity firm in its San Francisco office. This is an excellent opportunity for someone with strong accounting skills who wants to grow their career in a collaborative, fast-paced environment. You’ll work on partnership accounting, financial reporting, and investor support while gaining exposure to private markets.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain fund and GP general ledgers, including investment transactions and allocations.</li><li>Prepare quarterly and annual financial statements.</li><li>Assist with audits, tax filings, and cash management.</li><li>Calculate and process capital calls and distributions.</li><li>Respond to investor inquiries and complete ad-hoc reporting.</li></ul><p><strong>Benefits & Perks</strong></p><ul><li>Competitive salary + annual bonus.</li><li>100% paid health benefits for employees and dependents.</li><li>Profit sharing and unique equity appreciation plan.</li><li>Career growth opportunities and strong internal promotion culture.</li></ul>
General Tasks<br><br>• Provide 1st & 2nd level Infrastructure support of all incidents and service requests of all IT systems/services.<br>• IT Infrastructure support via remote control, telephone, and deskside support<br>Provide floor walking support to the firm on a rotating basis and log all incidents and requests that arise through floor walking<br>• Support international offices with equivalent services<br>• Participation in an On-Call rota for out of hours and holiday support<br>• Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Management solution<br>• End to end ownership of all IT tickets including being responsible for all communication and the technical resolution<br>• Follow the escalation process to ensure a consistent and professional IT support service is offered to the firm<br>• Carry out Root Cause analysis to understand why an issue occurred and create applicable knowledge base articles that are beneficial to the Engineering Team & the user population.<br>• Manage all end user administration for onboarding/offboarding requests etc<br>• Participate in time sensitive Projects either individual or as part of a Team.<br>• Communicate upcoming Firm-wide IT initiatives to user population.<br>• Management and support of mobile devices, laptops, remote working, user administration<br>• Monitoring and Support of Firm Events (internally and externally)<br>• Planning and initiating connection to international offices via Zoom video conferencing systems for meetings and interviews
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Sweater Weather season is just around the corner!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p>As the <strong>Accounting Manager, </strong>you will play a leadership role within the Accounting Department and report directly to the Divisional Assistant Controller. This position requires technical and leadership skills in a fast-paced, collaborative environment by reporting on, analyzing, and influencing the accounting processes and internal controls performed by the company's corporate functions (such as pricing, legal, and warranty). You will act as a thought leader on a range of technical accounting, internal control, and finance related issues. In addition to core accounting roles and responsibilities, you will be a leader in driving projects, as well as identifying new performance improvement opportunities.</p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Review monthly general journal entries, income and balance sheet statements, account reconciliations, and various other accounting statements and reports as appropriate to support an accurate and timely monthly financial close for the Division.</li><li>Maintain integrity of general ledger transactions.</li><li>Ensure that all financial statements are presented in accordance with United States Generally Accepted Accounting Principles (US GAAP) and appropriate financial variance analyses are provided timely to management. If in a Division outside North America ensure the financials are also presented appropriately in other forms required for Statutory reporting (i.e. IFRS, German GAAP, etc.)</li><li>Mentor and guide staff with questions and accounting issues.</li><li>Lead the team to accomplish personal and professional goals.</li><li>Develop strong working relationships with coworkers and other departments.</li><li>Navigate and extracting data from financial systems to investigate and resolve outstanding items as appropriate.</li><li>Write quarterly balance sheet fluctuation narratives to support the external financial reporting process and external audit.</li><li>Identify process inefficiencies and helping to support the identification of the underlying root causes.</li><li>Partner with other finance and non-finance groups to support design and implement process improvements.</li><li>Perform periodic testing for compliance with written policies and procedures as part of the overall SOX program.</li><li>Assist in the continued development and documentation of SOX-related policies, procedures, and internal controls.</li><li>Provide timely communication to the Divisional Controller or other management to support effective resolutions</li></ul><p><br></p>
<p>Our client, a global leader in professional services, is seeking a Senior Manager to lead the Endpoint Engineering team within the IT Global Client Services department. This pivotal role manages a high-performing team of system engineers dedicated to delivering seamless IT operations for a large global fleet of laptops and workstations across Windows and MacOS environments. The ideal candidate combines strong technical acumen with a customer-focused mindset, excellent leadership abilities, and a passion for optimizing user experience and productivity.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and mentor a global team of 8–10 system engineers supporting over 16,000 users worldwide.</li><li>Oversee deployment, configuration, and maintenance of modern workplace tools including SCCM, Intune, JAMF, and Group Policy.</li><li>Manage enterprise application deployments and security compliance through Microsoft Defender, CrowdStrike, and related platforms.</li><li>Develop and execute patch management strategies, ensuring timely firmware, driver, and OS updates.</li><li>Collaborate with cross-functional IT and business teams to enhance productivity using M365, MDM, MAM, Conditional Access, and SharePoint.</li><li>Establish and maintain best practices for build management and release management processes.</li><li>Partner with global IT counterparts to align endpoint engineering practices with organizational goals.</li><li>Provide strategic direction, coaching, and performance management to team members, including hiring, onboarding, and career development.</li><li>Engage with project sponsors and delivery teams to design and implement secure, scalable solutions aligned with business objectives.</li><li>Evaluate emerging technologies and collaborate with other IT teams to introduce innovative capabilities that drive operational excellence.</li><li>Deliver regular performance reporting and analytics, identifying improvement opportunities and ensuring effective escalation management.</li><li>Direct the global OS architecture design and policy frameworks to enhance compliance and reduce security risk.</li></ul><p><br></p>
<p>We are seeking an experienced IT Technician to provide onsite support on a contract basis for a production team in Grand Rapids, Michigan. This contract position requires 40 hours per week and fully onsite in Grand Rapids. The ideal candidate will have manufacturing/plant floor IT Support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite IT support for approximately 30–35 production team members, focusing on devices such as iPads and computers.</p><p>• Address technical issues promptly and ensure proper functioning of equipment and software.</p><p>• Guide users on IT processes and protocols to improve overall system usage and efficiency.</p><p>• Perform routine maintenance tasks, including weekly cleaning and upkeep of devices.</p><p>• Manage IT tickets, ensuring they are routed appropriately through the designated support provider.</p><p>• Collaborate with the remote IT support team for escalations and advanced troubleshooting.</p><p>• Provide training and instructions to end-users for better understanding of IT systems and tools.</p><p>• Support ipad devices in a manufacturing setting </p><p>• Ensure timely updates and patches are applied to all devices to maintain security and performance.</p><p>• Maintain clear communication with team members and stakeholders regarding IT-related concerns.</p>
<p><strong>End-User Support</strong></p><ul><li>Provide Level 1–2 support for desktops, laptops, mobile devices, and peripherals.</li><li>Troubleshoot Windows OS issues, application errors, login problems, and profile-related issues.</li><li>Assist users with account/password resets and access-related concerns.</li></ul><p><strong>Citrix Support</strong></p><ul><li>Support Citrix Virtual Apps and Desktops (XenApp/XenDesktop) environments.</li><li>Troubleshoot Citrix session connectivity issues, slow logins, profile loading issues, and application launch failures.</li><li>Assist with provisioning and updating virtual desktops or published applications under senior admin guidance.</li><li>Perform basic management tasks in Citrix Studio and Citrix Director (session monitoring, disconnects, resets).</li><li>Work with system administrators to resolve escalated Citrix-related issues.</li></ul><p><strong>Hardware & Software</strong></p><ul><li>Install, configure, and troubleshoot software applications and security updates.</li><li>Diagnose computer hardware issues and perform repairs or replacements.</li><li>Maintain an inventory of hardware, accessories, and end-user equipment.</li></ul><p><strong>Networking & Connectivity</strong></p><ul><li>Troubleshoot network-related issues affecting Citrix connectivity (VPN, Wi-Fi, DNS, latency).</li><li>Assist with basic networking tasks such as checking switch ports or verifying user connections.</li></ul><p><strong>Documentation & Process</strong></p><ul><li>Maintain accurate ticketing notes, technical documentation, and user guides.</li><li>Follow ITIL-based processes for incident resolution and request fulfillment.</li><li>Ensure adherence to security protocols and company IT policies.</li></ul><p><br></p>
<p><strong>End-User Support</strong></p><ul><li>Provide Level 1–2 technical support for desktops, laptops, mobile devices, and peripherals.</li><li>Troubleshoot issues related to operating systems, applications, network connectivity, and authentication.</li><li>Install, configure, and maintain Windows and macOS systems.</li><li>Assist users with account management, password resets, and access provisioning.</li></ul><p><strong>Hardware & Software</strong></p><ul><li>Diagnose and repair computer hardware, printers, and peripheral equipment.</li><li>Install and configure software applications, updates, and security patches.</li><li>Manage inventory of devices, accessories, and replacement parts.</li></ul><p><strong>Virtualization & Systems</strong></p><ul><li>Support virtual desktop environments (VDI) such as VMware Horizon, Citrix, or Microsoft AVD.</li><li>Assist in provisioning, updating, and troubleshooting virtual machines or virtualized applications.</li><li>Work with system administrators to resolve escalated issues involving hypervisors or VM performance.</li><li>Maintain basic knowledge of virtualization tools (VMware Workstation, Hyper-V, VirtualBox, etc.).</li></ul><p><strong>Networking & Connectivity</strong></p><ul><li>Troubleshoot network issues involving Wi-Fi, Ethernet, VPN, and DNS.</li><li>Assist with basic network device configurations under guidance (switches, access points).</li></ul><p><strong>Documentation & Process</strong></p><ul><li>Create and maintain technical documentation, knowledge base articles, and ticket notes.</li><li>Follow ITIL-aligned processes for incident, request, and change management.</li><li>Ensure compliance with security and IT policies.</li></ul><p><br></p>
<p><em>The salary range for this position is $95,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Fund Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Gain a thorough understanding of the Fund Accounting Department’s function within the organization, the department’s policies, procedures and best practices, and the reporting standards expected from the department for quarterly and annual financial reporting.</p><p>• Record all assigned Fund cash activity on a daily basis.</p><p>• Maintain accrual basis general ledger accounts for numerous Funds with a concentration on new, non-stabilized Funds.</p><p>• Reconcile the Fund’s bank statements on a monthly basis investigating and resolving all reconciling items monthly.</p><p>• Completion of quarterly cash flow statements and quarterly reconciliation of inter-company accounts within the given deadlines.</p><p>• Prepare thorough work papers and financial statements consistent with the department standards for quarterly reporting and annual, year-end audit reporting within the given deadlines.</p><p>• Gain a thorough understanding of the year-end audit process and ensure that all assigned responsibilities are being effectively and efficiently executed.</p><p>• Work closely with Fund Management to gain an understanding of each Fund’s investment model and impact that Fund activity has on investor returns.</p><p>• Responsible for preparing the Fund-level supporting tax return information for the outside auditors for new and non-stabilized Funds. Reconcile the variances in internal database between projected and actual tax losses and tax credit information consistent with the department standards for year-end reporting within given deadlines.</p><p>• Gain a thorough understanding of the year-end tax process and ensure that all assigned responsibilities are being effectively and efficiently executed.</p><p>• Maintain accurate, thorough, and up-to-date files including project promissory notes, cash flow distribution support, equity adjuster letters, etc.</p><p>• Provide Fund Management with quarterly updated Fund activity for input into the Funds sources and uses model; verify predetermined fields in the Fund model for accuracy.</p><p>• Assist the Fund Accounting Managers in training, mentoring and motivating Staff Accountants.</p>
We are looking for a detail-oriented Desktop Support Analyst to join our team in New Braunfels, Texas. This role requires a proactive individual who can provide technical expertise and ensure the seamless operation of desktop systems and applications. The ideal candidate will thrive in a dynamic environment, collaborating with stakeholders to deliver efficient solutions and support end-user needs.<br><br>Responsibilities:<br>• Coordinate with analysts, designers, and system owners to test and implement new software programs and applications.<br>• Deploy pre-packaged software using automated deployment tools to streamline processes.<br>• Conduct thorough testing to ensure systems meet business requirements, resolve issues, and fulfill end-user expectations.<br>• Research emerging technologies, products, and protocols to enhance service desk operations and procurement efforts.<br>• Diagnose and resolve technical issues for end-users through onsite analysis or remote support, implementing corrective measures as needed.<br>• Develop and maintain training materials, user guides, and knowledge base documentation to support technician and end-user needs.<br>• Escalate unresolved incidents to appropriate technicians or vendors, ensuring accurate documentation is provided.<br>• Administer product and service contracts, including procurement, development, and service control processes.<br>• Maintain inventory records for equipment, tracking repairs and warranty services for hardware components.<br>• Manage equipment sent to repair depots and ensure proper handling of warranty or service contract items.
We are looking for an experienced IT Manager to oversee and enhance our technology operations in Lansing, Michigan. In this leadership role, you will be responsible for maintaining our IT infrastructure, driving innovation, and ensuring the security and efficiency of systems that support our organizational goals. Your expertise will be pivotal in shaping our technology strategy while providing valuable support and training to our team.<br><br>Responsibilities:<br>• Manage and optimize critical IT infrastructure, including servers, networks, security tools, and end-user devices.<br>• Lead IT projects and initiatives that align with business objectives, ensuring timely and effective execution.<br>• Develop and implement disaster recovery plans and data backup strategies to maintain business continuity.<br>• Research and adopt emerging technologies that enhance organizational efficiency and productivity.<br>• Oversee system administration, network performance, and cybersecurity protocols to safeguard company data.<br>• Supervise IT staff and coordinate the help desk operations to ensure prompt issue resolution.<br>• Conduct cost-benefit analyses for system upgrades and new technology implementations.<br>• Manage relationships with vendors and negotiate service contracts to meet organizational needs.<br>• Ensure compliance with data protection regulations and internal policies.<br>• Provide technical training and support to employees, fostering a culture of technological competence.
<p>We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Resolve escalated technical issues.</li><li>Troubleshoot hardware, software, and network problems.</li><li>Maintain IT infrastructure, including servers and network devices.</li><li>Install and upgrade systems, software, and hardware.</li><li>Monitor performance and apply updates, patches, and security measures.</li><li>Support cloud-based backup solutions.</li><li>Document IT processes and configurations.</li><li>Collaborate with IT teams for efficient service delivery.</li><li>Provide excellent customer service and client communication.</li></ul><p><br></p>
<p><strong>About the Firm:</strong></p><p>This boutique San Diego-based litigation firm was founded by experienced large-firm attorneys seeking to provide top-tier representation with the personal touch of a smaller practice. The firm handles complex business, employment, securities, and intellectual property disputes for a diverse client base, emphasizing practical results, direct partner involvement, and exceptional service. Known for its collegial culture, open-door communication, and collaborative environment, the firm offers a balanced, professional setting where every team member’s contribution is valued.</p><p><br></p><p><strong>Position Overview:</strong></p><p>The firm seeks an experienced <strong>Litigation Secretary</strong> to support a busy team of attorneys handling sophisticated civil litigation matters. The ideal candidate will have strong organizational skills, excellent attention to detail, and a proactive approach to managing deadlines and supporting multiple attorneys.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Calendar and maintain all litigation-related deadlines and court schedules</li><li>Coordinate depositions, including scheduling, booking court reporters, and reserving conference rooms</li><li>Prepare and format legal documents (pleadings, discovery, motions, exhibits, TOAs/TOCs, trial binders)</li><li>Handle e-filing in both state and federal courts</li><li>Draft correspondence and shells for attorney review</li><li>Support 2-3 attorneys in a fast-paced environment</li><li>Assist with trial preparation, including exhibit management and logistics coordination</li><li>Maintain organized electronic and physical files in accordance with firm protocols</li></ul><p><strong>Work Plan:</strong></p><ul><li>Hybrid schedule: <strong>3 days on-site, 2 days remote</strong> after training</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $90,000-$110,000 DOE (up to $115,000 for exceptional candidates)</li><li><strong>Bonus:</strong> Discretionary annual bonus</li><li><strong>Benefits:</strong> Medical, dental, and vision insurance; 401(k) with <strong>4% match</strong> and profit sharing; PTO (2 weeks vacation, 5 sick days, 7 holidays + 1 floating holiday)</li><li><strong>Perks:</strong> Company lunches, open communication, weekly team meetings, and a strong sense of community</li></ul><p><br></p>
