<p><strong>Senior Workday Analyst – HCM & Talent</strong></p><p><br></p><p>A client of ours is looking for a Senior Workday Analyst to be the go-to subject matter expert for Workday HCM. In this long-term contract position, you will play a crucial role in optimizing and maintaining our HR technology systems, with a primary focus on Workday. Collaborating with cross-functional teams, you will help streamline processes, troubleshoot issues, and implement system enhancements to support business needs. In this role, you’ll partner with HR, Talent Acquisition, and other teams to translate business needs into streamlined Workday solutions. If you thrive on problem-solving, process improvements, and driving innovation within HR technology—this could be the role for you.</p><p><br></p><p><strong>Responsibilities of Senior Workday Analyst:</strong></p><ul><li>Configure and maintain Workday systems, with a focus on Core Talent and Recruiting modules.</li><li>Collaborate with HR teams, Talent Acquisition, and other departments to translate business requirements into effective system solutions.</li><li>Provide backup support for the Absence module and assist in the configuration of secondary modules such as Talent Performance, Learning, and Recruiting.</li><li>Troubleshoot and resolve system issues, ensuring data integrity and user satisfaction.</li><li>Monitor and analyze help desk inquiries, conducting root cause analysis to improve processes and customer experience.</li><li>Stay informed about Workday updates and releases, recommending new features and enhancements to improve system efficiency.</li><li>Generate and analyze reports to support HR decision-making and strategic initiatives.</li><li>Perform testing and validation of system changes to ensure functionality and reliability.</li><li>Foster trust and reliability in HR technology systems through proactive support and communication.</li></ul>
We are looking for a skilled Systems Administrator to join our team in Glendale, Wisconsin, on a Contract to permanent basis. In this role, you will be responsible for maintaining and optimizing IT systems, ensuring seamless network operations, and troubleshooting hardware and software issues. The ideal candidate will bring extensive hands-on experience and a proactive approach to managing system health and resolving technical challenges.<br><br>Responsibilities:<br>• Monitor server and workstation performance, including disk space, memory usage, system logs, backups, and security measures.<br>• Configure, install, and troubleshoot hardware and software components, including drivers, peripherals, and user customizations.<br>• Diagnose and resolve network connectivity issues, routing errors, and name resolution problems.<br>• Administer user accounts, mailboxes, group policies, printers, and network security tasks.<br>• Support the help desk by resolving escalated technical issues and providing guidance to team members.<br>• Collaborate with higher-level engineers to set up, analyze, and repair server infrastructure devices.<br>• Ensure optimal functioning of critical IT systems to prevent service interruptions.<br>• Transport and handle IT equipment as needed for installations and repairs.<br>• Integrate mission-critical devices into client networks effectively.
We are looking for a skilled IT Field Technician to join our team in Orem, Utah. This Contract-to-permanent position requires a hands-on, detail-oriented individual capable of managing a variety of technical tasks, including structured cabling, PC support, and networking. The ideal candidate will thrive in a dynamic environment, demonstrating adaptability and a commitment to delivering high-quality results.<br><br>Responsibilities:<br>• Install, maintain, and troubleshoot structured cabling systems to ensure seamless connectivity.<br>• Configure and support system setups, including hardware and software components.<br>• Provide onsite networking assistance, including setup and diagnostics for switches and routers.<br>• Collaborate on project-based assignments, showcasing flexibility and problem-solving skills.<br>• Develop and document repeatable processes to enhance operational efficiency.<br>• Set up, configure, and maintain desktops, laptops, and peripheral devices.<br>• Diagnose and resolve technical issues related to hardware and software.<br>• Perform operating system installations, updates, and patch management.<br>• Offer technical support to end-users both onsite and remotely.<br>• Maintain accurate inventory records of IT assets and support documentation efforts.
<p>We are looking for a skilled IT Support Specialist to join our team in Plano, Texas. In this role, you will provide technical support and maintenance for a range of IT systems, ensuring optimal performance and security. You will also play a key role in new installations and collaborate with cross-functional teams to deliver seamless technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical support for airport lounge systems, addressing hardware and software issues effectively.</p><p>• Manage and maintain network infrastructure using Cisco, Ubiquiti, and Aerohive solutions.</p><p>• Troubleshoot desktop computing environments, including Windows and macOS workstations, point-of-sale systems, and software installations.</p><p>• Perform regular system maintenance, updates, and audits to ensure peak performance and security.</p><p>• Plan and execute the technical setup of new airport lounges, including network design and hardware configuration.</p><p>• Deploy and test IT hardware and software to meet company standards and project specifications.</p><p>• Implement and uphold network security protocols to protect systems and data.</p><p>• Collaborate with vendors and internal teams to meet installation timelines and budget constraints.</p><p>• Document technical processes, resolutions, and support activities to enhance knowledge sharing.</p><p>• Train lounge staff on IT systems and provide ongoing technical support.</p>
We are looking for a skilled Lead Technical Support Analyst to join our team in Clearwater, Florida, on a Contract-to-permanent basis. This role involves providing in-depth technical assistance to customers, leveraging mechanical and electrical expertise to resolve issues efficiently. The ideal candidate will thrive in a fast-paced healthcare environment, ensuring customer satisfaction while maintaining high standards of professionalism.<br><br>Responsibilities:<br>• Address customer inquiries and troubleshoot technical issues with accuracy and efficiency.<br>• Apply mechanical and electrical knowledge, including the use of diagnostic tools like voltmeters, to identify and resolve equipment malfunctions.<br>• Manage challenging customer situations with professionalism and effective de-escalation techniques.<br>• Collaborate with colleagues to ensure seamless communication and successful resolution of technical problems.<br>• Create and maintain detailed documentation for technical procedures and training purposes.<br>• Stay updated on new technologies and processes, continuously enhancing technical expertise.<br>• Assist with the repair and maintenance of mechanical equipment as required.<br>• Demonstrate dependability and consistency in handling inbound customer support tasks.<br>• Foster teamwork and a positive work environment in all interactions.
<p>Are you a personable detail oriented individual with excellent communication skills and the ability to keep an office running smoothly? Robert Half is seeking dynamic Front Desk Coordinators for ongoing opportunities with our clients in various industries. If you thrive in a customer-facing environment and enjoy being the first point of contact for an organization, we want to connect with you! </p><p> Key Responsibilities: Reception Duties: Greet visitors and clients with a warm, detail oriented demeanor, ensuring they feel welcomed and attended to. Inbound Communication Handling: Answer and direct incoming calls, emails, and inquiries promptly while ensuring clarity and accuracy. Scheduling: Manage appointment calendars for staff and leadership, ensuring seamless scheduling and meeting coordination. Office Management: Assist with office supply ordering, tracking inventory, and vendor coordination to support smooth operations. Document Handling: Manage and organize correspondence, paperwork, and scheduling systems with precision and attention to detail. Customer Service Support: Work closely with internal teams to relay information and resolve customer requests efficiently. Administrative Support: Provide general administrative assistance such as filing, data entry, or special projects as needed.</p>
We are looking for an experienced and visionary Director to lead our IT operations and strategy in Gennessee, Colorado. This position offers the opportunity to drive technological innovation and ensure the alignment of IT initiatives with organizational goals in a non-profit setting. The ideal candidate will possess strong leadership abilities, a passion for technology, and a commitment to fostering collaboration across teams.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy and multi-year roadmap in partnership with the VP of IT, ensuring alignment with organizational objectives.<br>• Recruit, train, and lead a team of IT professionals, fostering a culture of learning, accountability, and collaboration.<br>• Collaborate with cross-functional teams to identify technological needs, improve processes, and implement effective solutions.<br>• Oversee the design, implementation, and maintenance of IT systems, including servers, networks, cloud environments, and telecommunications, ensuring reliability and security.<br>• Supervise help desk operations to ensure timely resolution of technical issues and maintain high user satisfaction.<br>• Manage relationships with external vendors and service providers, including contract negotiations and performance monitoring.<br>• Develop and maintain a robust cybersecurity program, including regular threat assessments and incident response protocols.<br>• Ensure compliance with relevant regulations and policies through regular audits and risk assessments.<br>• Define and oversee disaster recovery and business continuity plans, conducting periodic tests to ensure readiness.<br>• Lead and manage complex IT projects, ensuring they are completed on time, within budget, and meet organizational goals.
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
We are looking for a skilled Desktop Technician 3 to join our team on a long-term contract basis. This position is based in Menomonee Falls, Wisconsin, and involves providing comprehensive support for end-user devices, peripherals, and network infrastructure. The ideal candidate will excel in diagnosing and resolving technical issues while contributing to special projects and maintaining workplace safety.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues across a variety of devices, including PCs, laptops, tablets, Android devices, printers, and scanners.<br>• Deliver first-level support for end-user devices and peripherals to ensure seamless operations.<br>• Perform routine device replacements in accordance with warranty schedules and company standards.<br>• Deploy and implement new technologies and devices to enhance user productivity and shop floor efficiency.<br>• Accurately document work processes and maintain detailed records of tasks performed.<br>• Utilize company software to track and manage technical support activities.<br>• Serve as a technical resource, contributing to project planning and execution while maintaining daily responsibilities.<br>• Communicate effectively with end-users regarding changes, upgrades, or planned outages.<br>• Adhere to company policies and regulations, including strict compliance with information security guidelines.<br>• Maintain a strong focus on workplace safety and attention to detail in all tasks.
<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
<p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
<p><strong>Business Systems Consultant III</strong></p><p><strong>Location</strong>: Remote </p><p><strong>Schedule</strong>: Monday – Friday, 8:00 AM – 5:00 PM EST </p><p><strong>Duration</strong>: 12 months (Contract)</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a highly skilled Business Systems Consultant III to support enterprise-level HR systems initiatives. This role will focus on ServiceNow HRSD (Human Resource Service Delivery) and requires a strong background in systems consulting, project leadership, and technical support within HR domains.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a Business Systems Consultant within the Corporate HR Service Center.</li><li>Provide technical support for HR-related software and systems.</li><li>Troubleshoot and resolve application issues; implement enhancements as needed.</li><li>Lead and support large-scale projects, including user testing and implementation.</li><li>Collaborate with project managers, developers, QA analysts, and business stakeholders.</li><li>Gather and document business requirements; support system design and implementation.</li><li>Maintain project documentation and track issues throughout the lifecycle.</li><li>Add new services to the employee center portal and support ongoing enhancements.</li></ul>
We are on the search for an adept Application Support Engineer for an engaging role based in Jacksonville, Florida. The chosen candidate will be working in a dynamic environment, providing Tier 1 support for SF and NetSuite issues. This role provides an opportunity for long-term contract employment. <br><br>Responsibilities:<br><br>• Handle low complexity modifications such as adding or deactivating users<br>• Provide solutions for login related issues<br>• Add item GL categories as required<br>• Manage the addition of licenses and troubleshoot function issues, primarily in Salesforce<br>• Offer support for desktop-related issues, acting as a point of contact for Tier 1 and Tier 2 support<br>• Balance the handling of issues between Salesforce (90%) and NetSuite (10%)<br>• Ensure the smooth operation of Cisco, Citrix, Cloud, and Dell technologies.
<p>We are looking for a motivated Systems Administrator to join our team in Dublin, Ohio. This role requires a detail-oriented individual with strong expertise in managing Microsoft systems, troubleshooting technical issues, and providing end-user support. The ideal candidate will thrive in a collaborative environment and ensure the efficient operation of IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain Microsoft end-user equipment to ensure optimal performance.</p><p>• Manage and troubleshoot Windows operating systems across multiple versions, including Windows 7, 8, 10, and 11.</p><p>• Resolve technical issues related to desktops, laptops, servers, networking, and software applications.</p><p>• Perform virus and malware removal while maintaining proficiency in anti-virus tools.</p><p>• Provide support for employee onboarding and offboarding processes.</p><p>• Maintain and manage inventory of IT equipment and software.</p><p>• Collaborate with vendors to address hardware and software needs.</p><p>• Participate in an on-call rotation to address urgent technical issues.</p>
We are looking for a dedicated Support Specialist to join our team in Itasca, Illinois. In this Contract-to-Permanent position, you will play a key role in ensuring client satisfaction by facilitating onboarding, delivering training, and providing first-tier support. This opportunity is ideal for someone passionate about customer success and skilled in addressing technical and service-related inquiries.<br><br>Responsibilities:<br>• Guide new clients through onboarding processes, providing comprehensive training on the use of the client portal.<br>• Create and enhance training materials, including walkthroughs and video guides, to support effective learning.<br>• Act as the primary point of contact for customer inquiries, researching and delivering clear solutions to address their needs.<br>• Update and maintain client portal environments to ensure accuracy and functionality.<br>• Collaborate with internal teams to address technical issues and enhance the customer experience.
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This contract-to-permanent position offers the opportunity to work in a high-volume call center environment where you will engage directly with clients, addressing their inquiries and guiding them through next steps. If you thrive in a fast-paced setting and value accuracy and professionalism in client interactions, this role is ideal for you.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Handle a high volume of inbound calls, providing clear and accurate information to clients.</p><p>• Assist clients with inquiries, concerns, and service-related issues, ensuring their needs are met.</p><p>• Accurately document client interactions and input relevant information into forms for attorney and legal assistant follow-up.</p><p>• Set clear expectations for clients regarding next steps during calls.</p><p>• Efficiently type and manage data entry tasks while actively engaging with clients.</p><p>• Manage daily mail and deliveries, ensuring proper documentation and handling.</p><p>• Occasionally assist walk-in clients with professionalism and attention.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Coordinate appointment scheduling and maintain consistent communication with clients.</p><p>• Respond to email correspondence promptly and professionally.<strong><u></u></strong></p>
<p>We are looking for a motivated Systems Administrator to oversee and enhance the IT operations of our organization in Monroe, Washington. This role requires expertise in managing network infrastructure, providing technical support, and ensuring the smooth functioning of our systems. The ideal candidate will thrive in a dynamic environment and play a key role in aligning technology with business objectives.</p><p><br></p><p><br></p><p><strong>SPECIFIC DUTIES:</strong></p><ul><li>Provide onsite support for staff with hardware, software, and connectivity issues</li><li>Manage network infrastructure including routers, firewalls, VPNs, and security protocols</li><li>Administer and help customize our NetSuite ERP system (roles, permissions, saved searches, workflows)</li><li>Coordinate with vendors and service providers for hardware, software, and cloud services</li><li>Maintain device lifecycle (laptops, printers, backup systems)</li><li>Lead and support company-wide IT projects (upgrades, integrations, automations)</li><li>Ensure data security, uptime, and system performance across the organization</li><li>Document IT procedures and train end-users as needed</li><li>Maintain a clean and organized work area.</li><li>Other duties as assigned. </li></ul><p>Benefits:</p><p>· Eligibility for healthcare coverage after 60 days of hire. Company shares the cost of medical coverage approximately 75% of monthly premium amounts for enrolled employees. </p><p>· Eligibility to participate in Simple IRA retirement savings plan with an up to 3% employer match </p><p>· Paid Holidays </p><p>· PTO including 1 week vacation and 1 week of sick leave. Additional weeks of vacation are awarded after years 5 and 10 working at Morris Magnets. </p><p>· Access to discounted membership at the YMCA of Monroe </p><p>Miscellaneous perks including Friday snack day, company barbeques and other company gatherings </p>
<p>We are looking for a proactive <strong>Salesforce Administrator</strong> to support and enhance the company’s Salesforce environment. This role is hybrid, requiring regular presence at a hub office, and will split responsibilities between <strong>user support</strong> and <strong>system administration/enhancements.</strong> The Administrator will ensure day-to-day functionality for Salesforce users while also driving improvements to scale with business needs.</p><p>The ideal candidate has a strong background in Salesforce system administration, enjoys troubleshooting and supporting end users, and can partner with business stakeholders to deliver efficient, scalable solutions.</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Phoenix, Arizona. In this Contract-to-Permanent position, you will play a key role in ensuring smooth day-to-day operations by providing exceptional administrative and customer service support. The ideal candidate is proactive, organized, and skilled at handling a variety of front desk responsibilities.<br><br>Responsibilities:<br>• Manage incoming calls using a multi-line phone system, ensuring prompt and attentive responses.<br>• Welcome and assist guests and visitors, maintaining a friendly and attentive demeanor.<br>• Provide concierge-style services to support both internal and external needs.<br>• Perform administrative tasks such as scheduling appointments, maintaining records, and handling correspondence.<br>• Coordinate with other departments to ensure seamless communication and operational efficiency.<br>• Maintain the front desk area to ensure it is organized and presentable at all times.<br>• Monitor and address inbound inquiries, directing them to appropriate team members or departments.<br>• Support management with additional administrative responsibilities as required.<br>• Assist in the preparation of reports and documentation as needed.
<p>We are offering an exciting opportunity in the Wholesale Distribution industry, specifically for a Network Administrator. As a Network Administrator, you'll be involved in a variety of tasks, including network and security management, database administration, and other duties involving IT asset management and compliance.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Overseeing network security, including the development and maintenance of network configurations.</p><p>• Handling network performance issues and ensuring accessibility for users.</p><p>• Implementing network security controls as needed.</p><p>• Managing site-to-site VPNs as part of the network and security tasks.</p><p>• Installation, configuration, and maintenance of DBMS such as MySQL, SQL Server, Progress, and Oracle.</p><p>• Conducting regular database backups, recovery, and maintenance to ensure data integrity.</p><p>• Monitoring database performance and optimizing queries to enhance efficiency.</p><p>• Implementing and overseeing database security measures.</p><p>• Troubleshooting any database-related issues and providing technical support for users.</p><p>• Participating in Help Desk Operations, including supervision, scheduling, and remediation actions.</p><p>• Managing IT assets, including hardware, software, and equipment.</p><p>• Ensuring compliance with software licensing, policies, and procedures.</p><p>• Keeping up with emerging products, services, and protocols to assess potential installation and/or impact.</p>
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>We are looking for a Call Center Specialist to join our team in Las Vegas, Nevada. In this Contract-to-permanent position, you will play a critical role in delivering exceptional customer service to our clients. This role is ideal for someone with strong communication skills and the ability to work in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing inquiries, troubleshooting issues, processing orders, and offering technical solutions.</p><p>• Accurately document customer interactions and maintain up-to-date records in the system.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a rotating weekend schedule to ensure consistent customer support availability.</p><p>• Utilize customer service software and tools effectively to enhance the customer experience.</p><p>• Demonstrate a commitment to delivering superior service and maintaining an attentive and meticulous demeanor in all interactions.</p><p>• Follow company policies and procedures to achieve key performance metrics and uphold service standards.</p><p>• Attend and actively engage in the comprehensive training program to build skills and knowledge required for the role.</p><p>• Contribute to a positive team environment by sharing insights and supporting colleagues.</p><p>• Adapt to high-volume call center operations and handle multiple customer interactions efficiently.</p>
<p>We are looking for a skilled Accountant to join our team on a long-term contract basis in Dalton, Georgia. In this role, you will play a critical part in ensuring accurate and timely payroll operations, collaborating with front-line leaders, and maintaining compliance with payroll regulations. This position offers an opportunity to develop your technical expertise while supporting a dynamic workforce.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>· Review, analyze and audit electronic timesheets in Workforce time and attendance system to ensure accurate in/out punches and time tracking.</p><p>· Support frontline leaders, HR, and associate requests regarding Workforce, attendance points and pay codes via HR Payroll mailbox and Genesys Phone system, ensuring a quick response and resolution to issues or concerns with a 24- hour turnaround.</p><p>· Conduct quarterly system audits to ensure data integrity and compliance with labor laws</p><p>· Supports manual and electronic mass filing of 5000+ unemployment partial claims yearly for Georgia facilities, including troubleshooting issues and communicating with affected HR facilities.</p><p>· Establish and maintain time & attendance system (Workforce) configuration as needed by building new models, employee filters, rotation patterns and staffing criteria. </p><p>· Participate and support testing phases during implementation of enhancements or upgrades in the time & attendance system (Workforce).</p><p>· Administration of OTR (Over the Road) truckers' weekly payroll.</p><p>· Support HR Partners with pay card enrollment and help troubleshoot when there are issues.</p><p>· Conduct salaried non-exempt timekeeping maintenance and audit of OT hours. </p><p>· Identifying and driving process improvements through automation by monitoring new system capabilities towards scaling the time and attendance process.</p><p>· Identify training needs of assigned facilities and provide training as needed.</p><p>· Support Payroll Operations Manager and Supervisor as needed by participating in special projects as and when required. </p><p>· Providing reports to business and HR partners as needed.</p>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
<p>Robert Half is seeking a Principal Network Engineer- CCIE required</p><p>No Visa Employment sponsorship</p><p>Must be authorized to work in the United States</p><p><br></p><p>This role is predominantly remote but may require some onsite support and client site travel as needed.</p><p><br></p><p>The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, Sales, and leadership to maximize client stability, satisfaction, and growth.</p><p><br></p><p>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:</p><p><br></p><p>• Lead diagnostic and restoration efforts for complex P1/P2 incidents; perform root-cause analysis and publish findings.</p><p>• Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance.</p><p>• Own the technical relationship for assigned clients—maintain deep knowledge of environments, risks, and business goals.</p><p>• Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface.</p><p>• Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities.</p><p>• Identify upsell and cross-sell opportunities</p><p>• Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks).</p><p>• Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings.</p><p>• Participate in a rotational on-call schedule for high-priority escalations</p><p>Other duties as needed</p><p><br></p><p><br></p><p><br></p><p><br></p>
