<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Handling phone calls and emails -incoming calls, email requests, chat, and in-person</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>E-commerce & Logistics:</strong></p><p> </p><p> </p><p> Manage e-commerce backend: monitor orders, inventory levels, and shipping status via </p><p> various portals. Coordinate with warehouses and ensure order files are transferring properly.</p><p> Track and troubleshoot orders on our websites and portals throughout the day.</p><p> </p><p> </p><p> </p><p> </p><p><strong>Customer Support:</strong></p><p> </p><p> </p><p> Respond to customer inquiries via email and phone in a timely, professional manner.</p><p> </p><p> Troubleshoot issues such as missing/damaged orders, lost packages, or delays </p><p> (e.g., UPS, FedEx problems).</p><p> </p><p> Solve website-related customer issues (e.g., checkout errors, broken promo codes).</p><p> </p><p><strong> </strong></p><p><strong>Digital Support:</strong></p><p> </p><p> </p><p> Assist in creating monthly newsletters and promotional emails using </p><p> Canva, Brevo, Constant Contact, etc.</p><p> </p><p> Help update promotional content on website (banners, codes, prices).</p><p> </p><p><strong> </strong></p><p><strong>Office Support:</strong></p><p><strong> </strong>Period help with packing and mailing packages, product inventory, miscellaneous research</p><p><strong> </strong></p><p><strong>Required Skills:</strong></p><p> </p><p> </p><p> Team player, strong organizational, communication, problem solving and customer relation skills.</p><p> </p><p> Comfortable using digital tools (e.g., CMS, email platforms, inventory systems).</p><p> </p><p> Customer-focused mindset and problem-solving attitude.</p><p> </p><p> Previous experience in e-commerce, logistics, or digital support is a strong plus.</p><p> </p><p> Fluent in English (French is a plus, not required).</p><p> </p>
<p>We are looking for a Sr. Software Engineer to join our team on a long-term contract basis. This role offers an exciting opportunity to collaborate with cross-functional teams in Quality, Environment, Health & Safety, and Manufacturing to drive impactful system implementations and enhancements. The ideal candidate will bring a combination of technical expertise and strong interpersonal skills to support end-users and contribute to system improvements.</p><p><br></p><p>Responsibilities:</p><p>• Lead requirements gathering sessions with stakeholders from Quality, Environment, Health & Safety, and Manufacturing to ensure alignment on system needs.</p><p>• Design and deliver training programs to equip end-users with the skills necessary to effectively utilize new systems.</p><p>• Participate in every phase of the system implementation lifecycle, from planning to deployment.</p><p>• Collaborate with business teams to develop initial business cases and gain stakeholder approval for proposed solutions.</p><p>• Work within the IT organization to create and refine roadmaps for system enhancements and integrations.</p><p>• Define and oversee testing protocols, data migration processes, and strategies for global system deployment.</p><p>• Manage helpdesk support tickets to address user concerns and provide timely solutions.</p><p>• Contribute to the design and execution of system improvements in alignment with organizational goals.</p>
<p>A shared workspace company in Beverly Hills is looking for a Front Desk Coordinator to join their team on a contract basis. You’ll be responsible for greeting guests, answering and transferring calls and assisting with setting up conference rooms. </p>
We are looking for motivated individuals to join our team as Outbound Sales representatives in Buford, Georgia. This is an exciting Contract to Permanent opportunity that offers competitive hourly pay and commission potential. The role is ideal for candidates with strong communication skills and a passion for delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, addressing customer inquiries and resolving issues efficiently.<br>• Engage with clients via direct phone calls to promote products and services, ensuring a positive and attentive interaction.<br>• Handle inside sales tasks, including managing leads, closing sales, and meeting or exceeding sales targets.<br>• Maintain accurate records of customer interactions and sales activities in the company's CRM system.<br>• Collaborate with team members to identify opportunities for improving sales strategies and processes.<br>• Demonstrate a thorough understanding of the company's products to provide informed recommendations and solutions to customers.<br>• Participate in training sessions and team meetings to stay updated on company offerings and sales techniques.<br>• Build and maintain strong relationships with clients to encourage repeat business and referrals.<br>• Monitor and follow up on sales leads to ensure timely and successful conversion.<br>• Provide excellent customer service by addressing concerns and ensuring client satisfaction.
We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
<p>ERSEA Enrollment & Administrative Support Specialist</p><p><strong>Schedule:</strong> Mon–Fri, 8:00 a.m.–4:30 p.m.; occasional evenings/overtime; weekends as needed based on agency needs</p><p><strong>Department:</strong> ERSEA (Eligibility, Recruitment, Selection, Enrollment & Attendance)</p><p><br></p><p>Summary</p><p>Provide high-touch administrative and enrollment support to the ERSEA Department by answering phones, scheduling enrollment appointments, completing and tracking applications, following up with families on missing health documentation, entering and maintaining accurate data in the agency database, uploading records, monitoring attendance, and assisting with application approvals.</p><p>Key Responsibilities</p><ul><li>Answer high-volume phone lines; triage inquiries and route calls/messages promptly.</li><li>Schedule and manage enrollment appointments; send reminders and confirmations.</li><li>Conduct ongoing follow-up with parents/guardians for missing health documentation (e.g., immunizations, IHPs, medical statements).</li><li>Prepare, review, and complete enrollment applications; verify eligibility information.</li><li>Perform accurate data entry and document uploads into the agency database.</li><li>Track application status and support approvals in line with ERSEA policies.</li><li>Monitor attendance data and escalate concerns in accordance with guidelines.</li><li>Maintain organized electronic and paper files; protect confidential information.</li><li>Collaborate with ERSEA and site staff to resolve enrollment and documentation issues.</li><li>Provide general front-office support (copies, scans, forms, mail, reception coverage).</li></ul><p><br></p>
<p>A modern and patient-focused dental practice in Carlsbad is looking for a warm, professional Front Office Receptionist to be the welcoming face of their clinic. If you love helping people, enjoy keeping things organized, and thrive in a healthcare setting, this role offers a great blend of customer service and administrative support.</p><p><br></p><p><strong><u>💼 What You’ll Be Responsible For:</u></strong></p><ul><li>Greet patients with a friendly and professional demeanor.</li><li>Check in and check out patients, verify insurance, and collect co-pays.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls, respond to inquiries, and confirm appointments.</li><li>Maintain a clean and organized front desk and waiting area.</li><li>Assist with patient records, intake forms, and basic billing tasks.</li></ul>
<p>We are looking for a detail-oriented Payroll Clerk to join our client in Concord, California. As a key member of our payroll department, you will play an essential role in ensuring accurate and timely processing of employee payments while maintaining strict confidentiality. This is a long-term contract position that requires on-site work at our corporate office.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Process bi-weekly payroll for a high volume of employees, ensuring accuracy and attention to detail in tasks such as new hires, status changes, and wage garnishments.</p><p>• Communicate payroll and benefits information effectively through the HR help desk system, collaborating with HR team members to address employee inquiries and resolve concerns.</p><p>• Provide general payroll support while fostering an organized and approachable environment for employees and colleagues.</p><p>• Collaborate with HR and Recruiting teams to manage new hires, terminations, benefits, and status updates.</p><p>• Maintain organized and accurate payroll records to ensure compliance and accessibility.</p><p>• Contribute to payroll-related projects as needed, demonstrating adaptability and problem-solving skills.</p>
We are looking for an experienced IT Director to oversee and enhance the technological infrastructure of our organization in Peridot, Arizona. This long-term contract position requires a dynamic leader who can manage IT operations, ensure system reliability, and drive innovation to meet organizational goals.<br><br>Responsibilities:<br>• Lead and manage the IT department, ensuring efficient operations and continuous improvement.<br>• Oversee deskside support services to address technical issues and maintain high user satisfaction.<br>• Coordinate and execute hardware deployments, ensuring smooth integration with existing systems.<br>• Develop and maintain backup technologies to safeguard critical data and ensure business continuity.<br>• Implement and manage Cisco technologies to optimize network performance and security.<br>• Monitor and evaluate IT systems to identify areas for improvement and recommend innovative solutions.<br>• Collaborate with other departments to align technology strategies with organizational objectives.<br>• Ensure compliance with IT policies, standards, and regulatory requirements.<br>• Manage vendor relationships and negotiate contracts for IT services and equipment.<br>• Provide mentorship and guidance to the IT team, fostering growth and development.
<ul><li><strong>Position: </strong>Customer Service Worksite Representative (Contract Role) Temp to Perm opportunity.</li><li><strong>Location: </strong>2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week. The hours of operation are 7:30am-6:00pm CT</strong></li></ul><p><strong></strong>Job Summary</p><p>Often the first point of contact for customers the Worksite Representative is responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative he/she is responsible for creating positive customer experience through professionalism amicability and knowledge of Combined products and systems.</p><p> </p><p>Responsibilities</p><p>- Supporting policyholders with insurance product information</p><p>- Answering client calls and responding to policyholder inquires with claims service and intake related issues</p><p>- Provide detailed information about policies statuses</p><p>- Assist with basic technical troubleshooting for self-service related issues</p><p>- Ability to send transfers to the client sales team to increase APV revenue</p><p>- Ability to handle claim intake for client calls.</p><p>- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.</p><p>- Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership.</p><p>- Willingness to perform other duties as assigned.</p><p>- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>- Represents the Combined tenants: Personal Connection Empathy Problem-Solving and Ownership</p><p> </p>
We are looking for a dedicated Customer Service Representative to join our team in Syracuse, New York. This is a Contract to permanent opportunity ideal for someone passionate about building strong client relationships and delivering exceptional service. In this role, you will play a key part in supporting customer needs through effective communication and efficient problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide accurate information or assistance as needed.<br>• Handle order entry tasks with precision, ensuring timely and efficient processing.<br>• Maintain clear and detail-oriented communication with clients to address inquiries or resolve issues.<br>• Manage both inbound and outbound calls to support customer needs and follow up on outstanding matters.<br>• Utilize computer-based systems to enter data and track customer interactions effectively.<br>• Deliver excellent service by listening to customer concerns and offering suitable solutions.<br>• Work collaboratively with team members to ensure seamless customer support.<br>• Stay updated on company policies and procedures to provide consistent and reliable information.<br>• Participate in ongoing training to enhance skills and improve service delivery.
<p>We are seeking a friendly, reliable, and detail-oriented Retail Customer Service Representative in Sharpsburg, PA to join our team. The ideal candidate will assist customers with shipping, packaging, and a variety of business services while delivering outstanding service in a fast-paced retail environment. This would be a contract to hire job opportunity. Pay: $15-20 Hours: 40 hours a week, Monday - Friday. 8:30AM - 6PM. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>Greet and assist customers in person, by phone, and via email</p><p><br></p><p>Process shipments via FedEx, UPS, and freight carriers</p><p><br></p><p>Provide packaging services, including custom packaging for fragile and high-value items</p><p><br></p><p>Assist with notary, fingerprinting, and passport photo services</p><p><br></p><p>Handle mailbox rental setup and access (physical and virtual)</p><p><br></p><p>Process payments, print jobs, and other business services</p><p><br></p><p>Maintain store cleanliness and organize supplies and inventory</p><p><br></p><p>Learn and operate printing equipment as custom printing services expand</p><p><br></p><p>Ensure compliance with all shipping, notary, and identification verification protocols</p><p><br></p><p>Work collaboratively with a small team to meet customer needs efficiently</p><p><br></p><p>Requirements:</p><p><br></p><p>High school diploma or equivalent</p><p><br></p><p>Prior retail, shipping, or customer service experience preferred</p><p><br></p><p>Strong verbal and written communication skills</p><p><br></p><p>Ability to multitask and remain organized under pressure</p><p><br></p><p>Basic computer skills (MS Office, email, web-based platforms)</p><p><br></p><p>Dependable and punctual with a professional attitude</p><p><br></p><p>Willingness to learn new systems and services</p><p><br></p><p>Notary Public certification or willingness to obtain (preferred)</p><p><br></p><p>Ability to lift packages up to 25lbs</p>
We are looking for a skilled Systems Engineer to join a non-profit organization based in North Bethesda, Maryland. This role is perfect for individuals who excel in technical problem-solving and have a passion for leveraging technology to drive organizational success. As a key member of the team, you will oversee system operations, enhance cybersecurity, and align IT strategies with organizational goals.<br><br>Responsibilities:<br>• Provide leadership for the internal support desk, ensuring prompt and effective resolution of technical issues.<br>• Create onboarding materials and deliver training sessions to enhance digital literacy across the organization.<br>• Implement and monitor cybersecurity measures tailored to the needs of a non-profit environment.<br>• Conduct regular audits and risk assessments to safeguard sensitive data and ensure compliance with privacy regulations.<br>• Manage enterprise tools such as Microsoft 365, Teams, SharePoint, and Azure Active Directory.<br>• Administer server environments, ensuring systems are secure, updated, and functioning optimally.<br>• Optimize software licensing and subscriptions to achieve cost efficiency and maximize value.<br>• Align IT strategies with the organization’s goals, ensuring technology supports operational needs.<br>• Develop and oversee IT budgets with a focus on sustainability and resource efficiency.
<p><strong>Position Summary:</strong></p><p>Incredible opportunity for Senior level Accountant with technical accounting, policy and internal control experience to be a part of a strong, dynamic accounting team at a fast-paced, innovative Tech company. The Senior Accountant will play a critical role in ensuring the integrity of our financial operations and accounting policy framework as we scale. This individual will manage key technical accounting policy and research functions, contribute to effective design, implementation and compliance of internal controls, leverage their expertise to contribute to accurate and timely financial reporting, support management decision-making with analysis of significant transactions, contract review and advise on appropriate accounting treatment as well as analyze monthly financial results/trends, and drive continuous process improvement and automation initiatives. The position is ideal for an ambitious accounting professional ready to make a meaningful impact at a growing company.</p><p><br></p><p><strong>Duties and Responsibilities:</strong></p><p>o Research U.S. GAAP accounting guidance, develop and document critical accounting policy memos and formalize/enhance accounting policies</p><p>o Advise on proper accounting treatment for significant transactions via research, technical accounting analysis and contract review (Particularly with respect to ASC606 Revenue Recognition)</p><p>• Compliance: Ensure adherence to internal controls, policies, and procedures, while recommending enhancements where needed.</p><p>• Month-End/Year-End Financial Closes: Support key areas of the monthly close process, including journal entries, accruals, and product line allocation transactions.</p><p>• Reconciliations: Assist in preparation and review of key account reconciliations, ensuring accuracy and timeliness. Research and resolve any discrepancies as needed.</p><p>• Financial Reporting: Help prepare and analyze monthly financial statements, data and results (including product line P& Ls) in compliance with US GAAP. Understand and dig into the main drivers of the business.</p><p>• Automation and Process Improvement: Identify and support automation initiatives within the accounting function.</p><p>• Cross-Functional Collaboration: Partner with other departments and teams to provide accounting insights and support strategic initiatives.</p><p>• Audit Support: Collaborate with internal and external auditors during interim and year-end audits, ensure financial statements are in compliance with U.S. GAAP, providing necessary documentation, support and insights.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position is ideal for someone passionate about delivering exceptional support and fostering positive experiences for members. The role involves handling inbound calls, managing data entry, and providing accurate information to ensure member satisfaction.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism, empathy, and attentiveness.<br>• Record detailed notes and input data into the system accurately.<br>• Provide members with clear information on policies and next steps.<br>• Offer guidance on best practices and required documentation.<br>• Utilize SharePoint, web-based member databases, and Microsoft Office Suite efficiently.<br>• Collaborate with team members to ensure consistent service delivery.<br>• Maintain a high level of professionalism and attention to detail in all interactions.<br>• Adhere to organizational guidelines and protocols for customer service.<br>• Assist with additional responsibilities as needed to support the team.
<p>We are looking for a dedicated Administrative Assistant to join our team in West Des Moines, Iowa. This Contract-to-permanent position is ideal for someone with strong organizational skills and a background in sales support and front desk operations. The role requires effective communication, attention to detail, and the ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact at the front desk, welcoming visitors and addressing inquiries.</p><p>• Handle inbound and outbound calls professionally, ensuring excellent customer service.</p><p>• Manage email correspondence, responding promptly to inquiries and maintaining organized records.</p><p>• Perform accurate data entry tasks to support administrative and sales functions.</p><p>• Schedule and coordinate appointments, ensuring smooth operations and timely follow-ups.</p><p>• Utilize Microsoft Office tools, including Excel, Outlook, PowerPoint, and Word, to create reports, presentations, and other documents.</p><p><br></p><p>If you are looking for an administrative assistant experience where you can grow in your sales support background this is the job for you. Please apply today through our Robert Half website.</p>
<p><strong>Position Summary</strong></p><p> We are seeking an ERP Support Specialist to provide ongoing system support, troubleshoot issues, and ensure smooth daily operations of the ERP system.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 ERP support for end users.</li><li>Troubleshoot and resolve functional and technical ERP issues.</li><li>Escalate complex problems to developers or vendors as needed.</li><li>Maintain user access, roles, and security settings.</li><li>Assist with ERP upgrades, patches, and enhancements.</li></ul><p><br></p>
<p>The IT Support Technician is needed to provide technical assistance and ensure smooth daily operations across multiple branch locations. This role involves a wide range of responsibilities within the IT department, including support for hardware, software, printers, and other related equipment.</p><p><br></p><p>Responsibilities</p><p>• Provide technical support to end users via the NinjaOne ticketing system: identify, troubleshoot, respond to, resolve, and document user requests.</p><p>• Support installations, upgrades, configuration, and maintenance of devices and systems (hardware and software) for both remote and onsite users.</p><p>• Manage user accounts: create, disable, assign permissions, and reset passwords in accordance with company policies.</p><p>• Adhere to established security policies and controls.</p><p>• Offer onsite network support across locations in North Carolina and South Carolina as needed.</p><p>• Monitor endpoint management software and backup systems.</p><p>• Collaborate with third-party vendors for troubleshooting and warranty-related matters.</p><p>• Assist with onboarding new users, training initiatives, and other related projects.</p><p><br></p><p><br></p>
Position Overview:<br>This role involves creating detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. Specifiers work closely with Furniture Dealers and Sales Representatives to understand project requirements and provide technical support throughout the process.<br><br>Key Responsibilities:<br><br>Develop accurate 2D and 3D drawings for furniture layouts across a range of project scopes.<br><br>Handle design revisions and updates as projects evolve.<br><br>Specify products across multiple lines, with a strong grasp of product codes and applications.<br><br>Collaborate with team members to offer design solutions, value engineering, and overall layout recommendations.<br><br>Qualifications:<br><br>Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience.<br><br>Proficiency in AutoCAD and 2020 CAP & Worksheet; CET Configura experience preferred.<br><br>Deep knowledge of furniture systems, finishes, materials, and specifications.<br><br>Strong product knowledge and ability to stay current with new and existing lines.<br><br>Clear communicator with the ability to present design ideas effectively.<br><br>Organized, detail-oriented, and capable of managing multiple projects at once.<br><br>Self-starter with a proven ability to meet deadlines and solve problems independently.<br><br>Familiarity with furniture specifications in corporate, healthcare, and education environments.<br><br>Comfortable reading technical documents and interpreting various forms of instructions (written, oral, diagram, or schedule-based).<br><br>Strong math and analytical skills.
<p>Are you passionate about delivering top-tier service in a virtual healthcare setting? We are currently seeking a <strong>Remote Bilingual Patient Service Representative</strong> for a dynamic 4-month temp-to-hire opportunity. This <strong>Patient Service Representative</strong> role offers a competitive pay rate of <strong>$19.50</strong> per hour and the flexibility of working remotely.</p><p><br></p><p><strong>Position Highlights:</strong></p><ul><li><strong>Remote work – </strong>California, Texas, and Illinois residents not eligible</li><li><strong>Pay: </strong>$19.50 per hour</li><li><strong>Hours: </strong>Training (first 6-weeks) Monday – Friday 10:00 AM – 6:30 PM CST and standard hours 10:30 AM – 7:00 PM CST<strong> </strong></li><li><strong>Duration: </strong>4 months with potential for temp-to-hire</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional service to patients and internal teams in a remote call center environment</li><li>Handle a high volume of back-to-back calls efficiently and professionally</li><li>Meet performance goals related to satisfaction, quality, and attendance</li><li>Use dual monitors to manage data entry, live calls, and various resources</li><li>Assist with documentation, claims processing, and insurance benefits</li><li>Maintain confidentiality while handling sensitive patient data</li><li>Provide support for Telehealth and other administrative functions</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Sharonville, Ohio. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and professionalism. If you thrive in a fast-paced environment and enjoy delivering exceptional service, this opportunity is for you.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, providing accurate information or escalating to dispatchers as needed.<br>• Coordinate service resources and collaborate effectively with the operations team.<br>• Handle customer inquiries, dispatch technicians, and conduct necessary follow-ups to ensure resolution.<br>• Assist the accounting team with customer setups and purchase order inquiries.<br>• Monitor daily labor levels, adjusting workloads in coordination with the Operations Manager.<br>• Track and record technician activities to support team operations and maintain efficiency.<br>• Proactively reach out to customers to ensure service excellence and share call data with leadership.<br>• Investigate customer concerns, route them appropriately, and address special requests to maintain satisfaction.<br>• Utilize technology to monitor dispatched technicians and ensure optimal productivity and cost-effectiveness.<br>• Contribute to achieving organizational goals within strict deadlines while maintaining customer satisfaction.
We are looking for a dedicated Medical Front Desk Specialist to join a dynamic healthcare team in Chattanooga, Tennessee. In this long-term contract position, you will play a crucial role in ensuring smooth office operations while delivering exceptional service to patients. If you excel in a fast-paced environment and enjoy creating a welcoming atmosphere, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Greet patients with warmth and professionalism, ensuring a positive experience from the moment they enter the office.<br>• Answer incoming calls, schedule appointments, and confirm patient visits with accuracy and attention to detail.<br>• Coordinate and update patient records using electronic medical record systems, maintaining confidentiality at all times.<br>• Address patient inquiries regarding office policies, procedures, and general information in a helpful and empathetic manner.<br>• Perform check-in and check-out duties, including verifying insurance information and collecting payments as necessary.<br>• Collaborate with the medical team to ensure seamless daily operations and timely patient flow.<br>• Handle various administrative tasks such as filing, faxing, and managing correspondence to support a well-organized office environment.<br>• Assist in resolving scheduling conflicts and managing last-minute changes efficiently.<br>• Maintain a clean and welcoming front desk area to create a positive environment for patients and staff.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Sharonville, Ohio. In this role, you will serve as the first point of contact for customers, ensuring their inquiries are addressed promptly and professionally. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer and technician calls, ensuring inquiries are handled efficiently and escalated to dispatchers when necessary.<br>• Accurately record call details in the system in a timely manner.<br>• Coordinate resources and collaborate with the operations team to optimize service delivery.<br>• Manage technician schedules, track daily activity, and support labor adjustments based on workload demands.<br>• Conduct follow-ups and proactively reach out to customers to maintain high satisfaction levels.<br>• Handle new customer setups, address purchase order inquiries, and support accounting teams as needed.<br>• Investigate customer concerns, route them to appropriate staff, and ensure special requests are addressed.<br>• Utilize software tools to monitor technician dispatches, optimizing productivity and cost efficiency.<br>• Contribute to team goals by meeting deadlines and effectively solving problems in both independent and collaborative settings.<br>• Take on additional responsibilities, including training and special projects, as assigned.
We are looking for an experienced Network Engineer to join our team on a contract basis in Las Vegas, Nevada. This role requires deep expertise in Aruba switch deployment and configuration, as well as the ability to lead the migration from a Cisco network environment. If you thrive in dynamic enterprise settings and are passionate about optimizing network systems, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and execute a comprehensive plan for transitioning enterprise networks from Cisco hardware to Aruba switches.<br>• Configure, test, and deploy Aruba switches, including OS-CX and OS-S models, ensuring seamless integration into existing infrastructure.<br>• Safely decommission and remove legacy Cisco equipment while minimizing disruption to operations.<br>• Diagnose and resolve network issues related to switch performance, VLANs, trunking, spanning tree protocol, and routing.<br>• Collaborate with infrastructure, help desk, and security teams to ensure proper system integration and adherence to company policies.<br>• Maintain detailed network documentation, including diagrams, IP assignments, and configuration records.<br>• Monitor and optimize network performance using tools like Aruba Central, AirWave, or NetEdit.<br>• Train and support team members on the functionality and management of Aruba switches.<br>• Implement and enforce best practices for network security and reliability.
