We are looking for a dedicated Administrative Assistant to join our team in Pompano Beach, Florida. This is a Contract position that requires excellent organizational skills and attention to detail to support daily office operations. The ideal candidate will possess strong multitasking abilities and a proactive approach to managing administrative tasks efficiently.<br><br>Responsibilities:<br>• Handle general office administrative duties, ensuring smooth day-to-day operations.<br>• Manage and respond to inbound calls with professionalism and accuracy.<br>• Perform data entry tasks to maintain and update records and databases.<br>• Provide receptionist support, including greeting visitors and managing front desk activities.<br>• Assist with scheduling and coordinating meetings or appointments.<br>• Prepare and organize documents, reports, and correspondence as needed.<br>• Maintain an orderly workspace and ensure office supplies are adequately stocked.<br>• Support colleagues with various administrative tasks as required.<br>• Occasionally assist with weekend responsibilities, depending on business needs.
<p><br></p><p>We’re on the hunt for a driven <strong>self-starter</strong> who thrives in a fast-paced environment and isn’t afraid to <strong>take initiative</strong>. This role isn’t your typical call center position – it’s so much more! If you love helping others and delivering top-tier service but aren’t a fan of the stereotypical "call center vibe," you’re in the right place.</p><p><br></p><p>Here, you won’t just be another Senior Customer Service Representative – you’ll be a <strong>key player</strong> on the team. In this role, you’ll enjoy the feel of an office environment while making a tangible impact on operations. As the manager’s right hand, you’ll play a critical role in keeping the team focused, ensuring metrics stay on target, and ensuring the day-to-day operations flow seamlessly.</p><p><br></p><p>You won’t be micromanaged. We want someone who can <strong>think on their feet</strong> — someone who asks the right questions, follows up on loose ends, and keeps things moving forward.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li><strong>Support the CSR and Dispatcher</strong>: Jump in to back up overflow calls and assist with daily tasks.</li><li><strong>Monitor Performance</strong>: Review calls (AI and live), track metrics, and coach team members to improve.</li><li><strong>Drive Accountability</strong>: Follow up on missed payments, incomplete tasks, and ensure nothing slips through the cracks.</li><li><strong>Motivate the Team</strong>: Help keep morale high and energy up with creative ideas and encouragement.</li><li><strong>Handle Stats & Reporting</strong>: Compile performance data and share insights with the manager.</li><li><strong>Be the Go-To</strong>: Step in when things get busy, solve problems independently, and keep operations flowing.</li></ul>
<p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
<p>Opening for a Member Support Specialist at company in Blue Lagoon area. This is a customer service oriented role, providing exceptional service specifically for owners of a nationwide business chain. And addresses their inquiries directing them to the resources for operational needs, ensuring a seamless experience. This position offers an opportunity to work in a fast-paced environment while contributing to the success of a multi-billion dollar service business.</p><p> </p><p>Location: Blue Lagoon area of Miami (near Miami Airport)</p><p>Schedule: <strong>2 days Remote & 3 In-office</strong> (after 90 day training period)</p><p>Hours: Mon-Fri 8:30-5:00</p><p> </p><p><strong>Salary: </strong>$22-$25 p/hr. with Salaried Benefits</p><p><strong>Benefits:</strong> majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.</p><p> </p><p><strong>Company and Role Overview:</strong> This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for a professional with Call Center or Customer Support experience maintaining business relationships and stellar service. And able to work in a smaller customer support unit and team. The company offers future career development in a variety of other departments and sectors as they are available.</p><p> </p><p><strong>Keys to this Role: </strong></p><ul><li>2 years of call center or customer support experience </li><li>Experience managing business relationships</li><li>Ability to navigate company website and guide customers on inquiries </li><li>Manage multiple tasks simultaneously </li></ul><p><strong>Member Support Specialist, Responsibilities:</strong></p><p>• Responds promptly to franchisee owner inquiries via phone, email, and other communication channels.</p><p>• Instructs members on website resources regarding, equipment and/or repairs, supplier relations, employee applications and other inquiries.</p><p>• Provides detailed information about available services and offerings to franchisees.</p><p>• Troubleshoots and handles escalated or special needs efficiently.</p><p>• Monitor and follows up on unresolved issues to guarantee timely solutions.</p><p>• Maintains accurate records of interactions and resolutions using internal systems.</p><p>• Collaborates with various departments to ensure franchisee needs are met effectively.</p><p>• Uphold high levels of customer satisfaction by delivering attentive and courteous support.</p><p>• Identify opportunities to improve service processes and suggest actionable recommendations.</p>
We are looking for a Test Center Administrator to join our team in Columbia, South Carolina. In this contract position, you will play a critical role in ensuring the smooth operation of the test center while maintaining a focused and secure environment. This role requires excellent organizational skills and the ability to enforce testing protocols with a keen eye for detail.<br><br>Responsibilities:<br>• Verify the identity of test takers by checking official identification documents.<br>• Serve as the first point of contact by welcoming and registering test takers in an attentive manner.<br>• Conduct thorough walkthroughs of the testing area to monitor compliance with rules and prevent misconduct.<br>• Observe test takers to ensure adherence to testing policies and address any irregularities.<br>• Generate detailed reports documenting testing activities and incidents.<br>• Maintain the cleanliness and organization of the test center to ensure a well-maintained environment.<br>• Uphold all dress code standards and represent the organization appropriately.<br>• Provide assistance with clerical tasks such as correspondence and scheduling.<br>• Utilize Microsoft Office Suite tools to manage administrative duties effectively.<br>• Deliver exceptional customer service to test takers and staff.
<p>Follow Shad on LinkedIn at #chalkboardtalk for videos on his open roles! Shad and his team at Robert Half are recruiting for an Accounting Manager that will support the Companies legal entities around D365. This candidate has the unique opportunity to work from West Houston or East Houston but will have at least 1 day a week from the opposite office. This role will support Lead a team but will be a hands on leader and will focus on financial statement preparation and analysis. This role will require a Bachelor’s Degree in Accounting, active CPA, 8 plus year’s accounting experience and Microsoft Dynamics 365 a huge plus but not required. Company's compensation make up is base salary, bonus potential and benefits. Company base salary could range near mid 100’s. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Accounting manager in the subject line.</p>
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
We are looking for an experienced Project Engineer to join our team in Washington, District of Columbia. In this role, you will work with a variety of Microsoft and cloud technologies to design, implement, and support IT solutions for our clients. The ideal candidate will have strong technical expertise and a proven ability to manage projects effectively while delivering exceptional service.<br><br>Responsibilities:<br>• Administer and troubleshoot Microsoft 365 services, including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related platforms.<br>• Deploy, configure, and manage Azure services such as Azure Compute, Azure Networking, Azure Virtual Desktop, Windows 365, and Entra ID.<br>• Configure and monitor Microsoft Defender to ensure optimal security measures.<br>• Perform application packaging and manage patches for both applications and operating systems.<br>• Support SharePoint migrations, Entra ID migrations, and Microsoft Intune implementations, including Mobile Device Management.<br>• Set up, manage, and maintain firewalls, network switches, and wireless access points (WAPs).<br>• Assist in onboarding new clients by implementing IT solutions tailored to their needs.<br>• Monitor for security incidents, recommend remediation actions, and implement solutions.<br>• Draft, edit, and interpret IT policies and procedural documentation.<br>• Provide help desk support as needed to ensure seamless client operations.
We are looking for a dedicated Customer Service Representative to join our team in Durham, North Carolina. In this role, you will provide exceptional support to customers by efficiently managing high volumes of inbound calls and delivering accurate solutions. This is a long-term contract position ideal for professionals with call center experience who excel in communication and problem-solving.<br><br>Responsibilities:<br>• Handle high volumes of inbound customer calls with professionalism and efficiency.<br>• Provide accurate information and resolve customer inquiries in a timely manner.<br>• Maintain detailed records of customer interactions and ensure data entry is precise.<br>• Respond to customer emails and other correspondence with clarity and empathy.<br>• Schedule appointments and manage customer orders using provided systems.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Support both inbound and outbound communication efforts as needed.<br>• Collaborate with team members to ensure seamless customer service delivery.<br>• Adhere to company policies and protocols while meeting service quality standards.
<p><strong>Job Description:</strong></p><p>We are looking for an experienced and motivated <strong>Customer Service Manager</strong> to lead and manage our customer service team. You will play a critical role in ensuring exceptional customer experiences, improving workflows, and fostering a positive, productive environment for team members. If you have strong leadership abilities and a passion for delivering top-notch service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise, mentor, and motivate the customer service team to meet performance goals.</li><li>Develop and implement customer service policies, procedures, and training programs.</li><li>Monitor customer interactions to ensure high service quality and compliance with company standards.</li><li>Address escalated customer inquiries and complaints with urgency and professionalism.</li><li>Analyze customer feedback and operational metrics to identify areas for improvement.</li><li>Collaborate with other departments to streamline processes and improve customer satisfaction.</li><li>Prepare regular reporting on team performance, customer satisfaction rates, and other key metrics.</li></ul>
<p>We are looking for an experienced IT Security Specialist to join our team on a long-term contract basis in Schaumburg, Illinois. In this role, you will play a pivotal part in safeguarding the organization's systems by managing cybersecurity measures and ensuring compliance with security protocols. If you have a strong background in vulnerability management, penetration testing, and security monitoring, along with excellent communication skills, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee cybersecurity systems, including vulnerability management, password security, and monitoring to ensure protection against threats.</p><p>• Conduct regular security incident investigations and report metrics to leadership.</p><p>• Develop and implement automation scripts to enhance security monitoring and response.</p><p>• Coordinate and lead penetration testing initiatives, validating results and ensuring remediation.</p><p>• Plan and execute comprehensive cybersecurity training programs for staff.</p><p>• Manage incident response processes, ensuring alignment with established security frameworks.</p><p>• Administer security systems and tools, including SIEM and firewall technologies.</p><p>• Provide Help Desk support for end users, addressing technical issues and security concerns.</p><p>• Stay current with emerging cybersecurity threats and trends to proactively mitigate risks.</p>
<p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
<p>Robert Half is seeking a highly organized and detailed-oriented Office Manager to oversee administrative operations and maintain optimal workplace efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day office operations to ensure a smoothly running workplace.</li><li>Coordinate communications and workflows between teams and departments.</li><li>Supervise administrative staff and provide leadership, mentoring, and performance feedback.</li><li>Maintain office supplies inventory, including ordering and organizing materials as needed.</li><li>Oversee the maintenance of office equipment and liaise with service providers.</li><li>Manage schedules, appointments, and calendars for key organizational leaders.</li><li>Assist in planning and executing office events, meetings, or training sessions.</li><li>Serve as a point of contact for internal and external stakeholders, ensuring excellent communication and customer service.</li><li>Develop and implement office policies, procedures, and protocols to streamline operations.</li></ul><p><br></p>
We are looking for a meticulous Test Center Administrator to oversee daily operations in a well-maintained testing environment. This is a contract position based in Columbia, South Carolina, requiring strong organizational skills and a commitment to maintaining test integrity. The role involves interacting with candidates, monitoring test sessions, and ensuring compliance with established procedures.<br><br>Responsibilities:<br>• Verify candidate identification and ensure adherence to test center protocols.<br>• Act as the first point of contact by managing reception duties and addressing inquiries.<br>• Conduct regular walkthroughs of the testing area to supervise and maintain a secure environment.<br>• Monitor candidates during exams to prevent breaches of testing rules.<br>• Document incidents and prepare detailed reports as needed.<br>• Ensure the testing area is clean, organized, and meets high standards.<br>• Provide administrative support, including clerical tasks and correspondence.<br>• Utilize Microsoft Office tools for scheduling and record-keeping.<br>• Maintain an appearance in compliance with the business casual dress code.<br>• Assist with billing functions and time tracking as required.
<p>We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a contract basis in Mt. Laurel, NJ. This role is ideal for entry-level candidates who excel at organization, communication, and providing exceptional front desk support. As the first point of contact, you will play a key role in ensuring smooth daily operations and a welcoming office environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact by answering and directing phone calls promptly</p><p>• Manage the distribution of incoming mail and packages to the appropriate recipients.</p><p>• Maintain and update records using Microsoft Excel and other office tools.</p><p>• Prepare, format, and edit documents in Microsoft Word as needed.</p><p>• Ensure the front desk area is organized and presentable at all times.</p><p>• Provide general administrative support to staff and management as required.</p><p>• Coordinate schedules and assist with meeting arrangements when necessary.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Olive Branch, Mississippi. In this Contract-to-Permanent position, you will play a key role in providing top-notch IT support while ensuring a seamless computing experience for end-users. This role requires a proactive individual with a strong technical foundation, excellent communication skills, and a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Deliver exceptional first and second-tier incident management support to resolve technical issues efficiently.<br>• Act as the escalation point for Tier 1 IT Service Desk when on-site assistance is required.<br>• Manage tasks under pressure while meeting both tactical and strategic business objectives.<br>• Perform account management tasks in Active Directory, including account creation, password resets, and group modifications.<br>• Ensure compliance with change management protocols to maintain a stable and reliable IT environment.<br>• Provide technical support for Apple iOS, Windows 7 & 10, and Microsoft Server 2008/2012.<br>• Deploy and image PCs while maintaining hardware and software standards.<br>• Collaborate with teams to create and update knowledge base articles for internal use.<br>• Travel occasionally to other locations to provide on-site support as needed.<br>• Maintain strong relationships with local vendors for network, telecommunications, and audiovisual services.
<p>We are looking for a skilled DevOps Support Engineer to join our team in New Orleans, Louisiana. In this role, you will streamline software development and deployment processes while ensuring system reliability and scalability. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the optimization of cloud-based solutions.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve problem tickets and service desk requests in a timely manner.</p><p>• Collaborate with software developers and IT teams to improve system integration and workflow automation.</p><p>• Perform regular system checks to ensure reliability, security, and scalability.</p><p>• Document procedures and provide guidance to team members on DevOps practices.</p><p>• Analyze and troubleshoot system issues to minimize downtime and improve efficiency.</p><p>• Stay updated on industry trends and emerging technologies to continuously improve operations.</p>
<p>A Call Center Representative is responsible for managing inbound and outbound customer interactions to address inquiries, resolve issues, and provide information about products and services. They play a key role in ensuring customer satisfaction and maintaining the company's reputation for excellent customer service. This role typically requires strong communication skills, problem-solving abilities, and the capacity to work in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Handle incoming calls, emails, or chats from customers, addressing their questions, concerns, and needs promptly and professionally.</li><li><strong>Issue Resolution:</strong> Identify customer issues and resolve them efficiently, escalating complex problems to higher-level support when necessary. </li><li><strong>Product Knowledge:</strong> Maintain a thorough understanding of the company’s products, services, and policies to provide accurate information and make recommendations to customers. </li><li><strong>Data Entry:</strong> Accurately document customer interactions, feedback, and inquiries in the company’s Customer Management System (e.g., Salesforce). </li><li><strong>Sales Support:</strong> When applicable, identify opportunities to upsell or cross-sell products and services to meet specific customer needs.</li><li><strong>Performance Metrics:</strong> Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, and call volume targets. </li></ul><p><br></p>
<p><strong>Job Title: Accounting Manager (Manufacturing)</strong></p><p><strong>Location: Groton, CT </strong>(<em>Onsite with flexibility to work remotely periodically</em>)</p><p><strong>Job Type: Full-Time</strong></p><p><strong>Recruiter Contact: Kelleigh Marquard – </strong><em>Kelleigh.Marquard@roberthalf</em></p><p><br></p><p><strong>On-Site with flexibility | Excellent Work-Life Balance | Strong Career Path | Top-Tier Benefits</strong></p><p>We are conducting a search on behalf of our client, a leading international manufacturing company known for its exceptional workplace culture, outstanding benefits, and commitment to employee development. They are seeking a <strong>Senior Plant Accountant</strong> to join their team and oversee the day-to-day general accounting functions at the plant level. This is a highly visible role that will report directly to the Divisional Controller, who is invested in mentoring and developing this individual for quick progression into an Accounting Manager role. If you’re a proactive, detail-oriented accounting professional with a passion for manufacturing and operational finance, this is an excellent opportunity to step into a high-impact role with room to grow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all general accounting functions for the plant location, including journal entries, reconciliations, and month-end close activities.</li><li>Assist with the preparation of accurate and timely financial statements and internal reports.</li><li>Support inventory accounting, standard costing, and variance analysis.</li><li>Ensure compliance with internal controls and accounting policies.</li><li>Collaborate with plant operations and corporate finance to provide financial insights and support decision-making.</li><li>Continuously improve accounting processes and systems in a dynamic manufacturing environment.</li></ul><p><strong>Why This Opportunity?</strong></p><ul><li><strong>Career Growth:</strong> Clear path to Accounting Manager, with direct mentorship from the Controller.</li><li><strong>Work-Life Balance:</strong> A culture that truly values your time and well-being.</li><li><strong>Company Culture:</strong> Collaborative, supportive, and employee-focused.</li><li><strong>Compensation & Benefits:</strong> Highly competitive salary and a best-in-class benefits package.</li></ul><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
<p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
<p>A fast-growing company in <strong>Escondido</strong> is looking for an energetic and dedicated <strong>Customer Support Representative</strong> to join their dynamic team. This role is perfect for someone who loves problem-solving, enjoys connecting with people, and takes pride in creating a smooth and positive customer experience every single time.</p><p>You’ll work closely with clients, operations, and technical teams to handle inquiries, provide product support, and ensure customer satisfaction from first contact through resolution. This is an opportunity to be part of a team that values innovation, collaboration, and friendly professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for customer questions via phone, email, or chat.</li><li>Troubleshoot basic product or service issues and ensure timely resolution.</li><li>Document all interactions in the CRM system and follow up on open cases.</li><li>Process orders, returns, and adjustments accurately and efficiently.</li><li>Communicate updates to customers regarding delivery timelines or service appointments.</li><li>Collaborate with internal departments to improve communication and service efficiency.</li><li>Identify trends in customer feedback and assist management in implementing improvements.</li></ul>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p>We are seeking a highly organized and personable <strong>Front Desk Coordinator</strong> to be the face of our office and provide critical on-the-ground support to our fully remote team. This role is perfect for someone who thrives in a dynamic environment, enjoys being the go-to person for office needs, and is comfortable helping refine processes as we continue to grow.</p><p>What You’ll Do</p><ul><li><strong>Front Desk & Guest Experience:</strong> Greet visitors, answer phones and emails, and ensure all guests feel welcome.</li><li><strong>Office Management:</strong> Order supplies, set up and tidy workstations, and maintain a clean and professional office environment.</li><li><strong>Onboarding Support:</strong> Give tours, show new hires around, and ensure their stations are properly set up.</li><li><strong>Ground Support:</strong> Serve as the only on-site team member, providing a local presence while collaborating closely with a remote team.</li><li><strong>Process Improvement:</strong> Help establish and refine office routines and workflows as we continue to build out our space.</li></ul><p><br></p>
<p>Robert Half Management Resources is recruiting for an experienced IT Finance Consultant to help our multinational client streamline and manage their cloud spending while aligning costs with business objectives. This engagement duration is 3+ months and will be 3-days onsite in Woodland Hills. The IT Finance consultant will be responsible for overseeing cloud expenditures, identifying potential areas of savings, implementing financial processes, and working closely with technical teams to optimize usage. This role aims to address cost optimization, chargeback models, and ongoing financial planning for cloud resources.</p><p><br></p><p>Responsibilities:</p><p>• Manage and track cloud spending to ensure alignment with organizational goals and business objectives.</p><p>• Develop and oversee budgets for approximately 200 applications across various lines of business.</p><p>• Implement chargeback models to allocate cloud costs to relevant cost centers.</p><p>• Perform budget-to-actual analyses, identifying variances and ensuring accountability.</p><p>• Evaluate and optimize resource provisioning to reduce cloud expenditures while maintaining performance.</p><p>• Collaborate with DevOps and technical teams to identify cost-saving opportunities.</p><p>• Analyze and refine cloud reservation strategies to align with workload usage and negotiate better vendor agreements.</p><p>• Create detailed financial reports and forecasts to monitor cost reduction efforts and provide actionable insights.</p><p>• Communicate and coordinate with stakeholders, including application owners and cost center managers, to align costs with business needs.</p><p>• Assess and vet new workloads from both financial and technical perspectives to ensure cost justification.</p>
<p>Front desk coordinator (reception area coordinator) opening</p><p>We currently have an open position for a well-organized and motivated front desk coordinator who is looking to grow their career. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p>
