Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p>Robert Half Management Resources is recruiting for an experienced IT Finance Consultant to help our multinational client streamline and manage their cloud spending while aligning costs with business objectives. This engagement duration is 3+ months and will be 3-days onsite in Woodland Hills. The IT Finance consultant will be responsible for overseeing cloud expenditures, identifying potential areas of savings, implementing financial processes, and working closely with technical teams to optimize usage. This role aims to address cost optimization, chargeback models, and ongoing financial planning for cloud resources.</p><p><br></p><p>Responsibilities:</p><p>• Manage and track cloud spending to ensure alignment with organizational goals and business objectives.</p><p>• Develop and oversee budgets for approximately 200 applications across various lines of business.</p><p>• Implement chargeback models to allocate cloud costs to relevant cost centers.</p><p>• Perform budget-to-actual analyses, identifying variances and ensuring accountability.</p><p>• Evaluate and optimize resource provisioning to reduce cloud expenditures while maintaining performance.</p><p>• Collaborate with DevOps and technical teams to identify cost-saving opportunities.</p><p>• Analyze and refine cloud reservation strategies to align with workload usage and negotiate better vendor agreements.</p><p>• Create detailed financial reports and forecasts to monitor cost reduction efforts and provide actionable insights.</p><p>• Communicate and coordinate with stakeholders, including application owners and cost center managers, to align costs with business needs.</p><p>• Assess and vet new workloads from both financial and technical perspectives to ensure cost justification.</p>
<p>We are seeking a highly organized and personable <strong>Front Desk Coordinator</strong> to be the face of our office and provide critical on-the-ground support to our fully remote team. This role is perfect for someone who thrives in a dynamic environment, enjoys being the go-to person for office needs, and is comfortable helping refine processes as we continue to grow.</p><p>What You’ll Do</p><ul><li><strong>Front Desk & Guest Experience:</strong> Greet visitors, answer phones and emails, and ensure all guests feel welcome.</li><li><strong>Office Management:</strong> Order supplies, set up and tidy workstations, and maintain a clean and professional office environment.</li><li><strong>Onboarding Support:</strong> Give tours, show new hires around, and ensure their stations are properly set up.</li><li><strong>Ground Support:</strong> Serve as the only on-site team member, providing a local presence while collaborating closely with a remote team.</li><li><strong>Process Improvement:</strong> Help establish and refine office routines and workflows as we continue to build out our space.</li></ul><p><br></p>
<p>Front desk coordinator (reception area coordinator) opening</p><p>We currently have an open position for a well-organized and motivated front desk coordinator who is looking to grow their career. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p>
<p>We are looking for a highly organized and proactive Office Manager to join our dynamic team and contribute to our continued success. The Office Manager will oversee the daily operations of our office, ensuring a productive and efficient work environment. This role involves managing administrative tasks, coordinating office activities, and providing support to the executive team and staff. The ideal candidate will be a detail-oriented professional with excellent communication skills and a knack for problem-solving. Interested applicants should call 818-703-8818 for more information about the role and how to apply. </p><p> </p><p>Responsibilities:</p><p>· Administrative Management</p><p>· Office Coordination</p><p>· Financial Administration</p><p>· Human Resources Support</p><p>· Communication and Support</p>
<p>Front Desk Coordinator</p><p>Front Desk Coordinator (Reception Area Coordinator) Opening</p><p>We currently have an open position for a well-organized and motivated Front Desk Coordinator who is looking to grow their career in the financial investment industry. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p><p>How you will make an impact</p><p>· Greet and direct all visitors including vendors, clients and customers</p><p>· Ensure completion of paperwork, sign-in and security procedures </p><p>· Handle special administrative projects, including overflow work from department and executive assistants</p><p>Please apply online or through our Robert Half app</p><p><br></p>
We are on the lookout for a meticulous Operational Risk Analyst to be a part of our team within the Financial Services industry. Our office is located in El Monte, California. In this role, you will be chiefly responsible for managing operational risk programs, liaising with different risk and compliance areas to establish program requirements, and contributing to the development and enhancement of policies and procedures. <br><br>Responsibilities<br>• Implement and manage assigned operational risk processes, tools, policies, standards, and procedures in line with Operational and Enterprise Risk Management Frameworks.<br>• Participate in Operational Risk related projects and initiatives, proposed product/system development, enhancements, and process improvements.<br>• Assist in the aggregation of enterprise-wide identification of control exceptions, issue management, remediation, and change control monitoring, reporting, and documentation.<br>• Contribute to the execution of the Enterprise-wide Risk and Control Self Assessments (RCSA) and the annual Enterprise Risk Assessment (ERA) from a Second Line oversight perspective. This includes QA/QC review, identification of gaps in processes or controls, and review of First Line remediation activities.<br>• Provide Second Line effective challenge and oversight of First Line developed issues, risk mitigation strategies, and related action/resolution plans.<br>• Assist in presenting risk assessment information, detailing relevant behaviors, activities, processes, and associated risk to ensure stakeholder awareness, support, and approval.<br>• Conduct timely analysis of First Line risk, control, and loss history information to generate management and board-level risk profile insights and reports.<br>• Manage, analyze, and report on relevant performance monitoring metrics including Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to track the effectiveness of risk management activities and potential adverse risk trends.<br>• Help develop and facilitate ongoing risk management training to key internal stakeholders to empower business unit leadership and BRC’s to identify manage risk in an effective and consistent manner.<br>• Collaborate with internal stakeholders such as business leaders and BRC’s, Compliance, and Internal Audit, to promote a culture of risk awareness and accountability.<br>• Assist in managing Operational Risk Committee meetings by developing agendas and presentations, conducting necessary research, taking meeting minutes, etc.<br>• Keep abreast of the industry, regulatory developments, and emerging risks and trends to ensure the effectiveness and relevance of the operational risk management program.
<p>We are looking for a highly organized and proactive Office Manager to join our dynamic team and contribute to our continued success. The Office Manager will oversee the daily operations of our office, ensuring a productive and efficient work environment. This role involves managing administrative tasks, coordinating office activities, and providing support to the executive team and staff. The ideal candidate will be a detail-oriented professional with excellent communication skills and a knack for problem-solving. Interested applicants should call 805-496-6443 for more information about the role and how to apply. </p><p> </p><p>Responsibilities:</p><p>· Administrative Management</p><p>· Office Coordination</p><p>· Financial Administration</p><p>· Human Resources Support</p><p>· Communication and Support</p>
<p>Essential duties include the following:</p><p>• Participate in buy-side and sell-side pre-transaction financial due diligence engagements, providing financial due diligence assistance and advisory services to publicly traded healthcare companies, large health systems, private equity investors, and investment banks across the U.S.</p><p>• Build financial models to analyze and synthesize company data to identify historical and projected financial and operational trends, quality of earnings, working capital considerations, and potential liabilities and underlying risks impacting the target company</p><p>• Interview and follow up with management at target companies to effectively assess and communicate the company's quality of earnings, net assets, and cash flows</p><p>• Develop comprehensive Financial Due Diligence reports that includes Quality of Earnings, Quality of Net Revenue, Debt and Debt-like, Net Working Capital analysis.</p><p><br></p>
<p>Position: Senior Manager of Applications</p><p>Location: Des Moines, IA -- onsite</p><p>Salary: up to $160,000 base annual salary with exceptional benefits</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p>Lead Innovation. Drive Efficiency. Shape the Future.</p><p>Our client is a leading manufacturer and seeking a strategic and hands-on Senior Manager of Applications to spearhead enterprise application development and optimization. With a strong growth trajectory and a commitment to operational excellence, this organization is investing in next-generation technologies to transform how it builds, sells, and supports its products.</p><p><br></p><p>Why This Opportunity Stands Out</p><p>• Growth-Driven Culture: With over 7% revenue growth and a stable workforce, this company is scaling smartly and sustainably.</p><p>• Tech-Forward Environment: From cloud platforms to advanced ERP systems, the organization is embracing digital transformation across every department.</p><p>• Impactful Leadership Role: You’ll be at the center of innovation, leading cross-functional teams and shaping the future of enterprise technology.</p><p><br></p><p>Your Mission</p><p>As Senior Manager of Applications, you will:</p><p>• Own the strategy and execution of enterprise applications across manufacturing, operations, HR, and sales.</p><p>• Modernize legacy systems and implement scalable, cloud-based solutions.</p><p>• Collaborate with business leaders to align technology with strategic goals.</p><p>• Mentor and grow a high-performing team of developers and analysts.</p><p><br></p><p>Technology Ecosystem</p><p>You’ll work with a diverse and modern tech stack, including:</p><p>• ERP & Operations: Infor LN, Microsoft Dynamics 365, SCADA</p><p>• Data & Analytics: Microsoft SQL Server, Tableau, Google Analytics</p><p>• Programming: C#, ASP.NET, JavaScript, PHP, SQL, PowerShell</p><p>• Cloud & Infrastructure: Microsoft Azure, AWS, VMware</p><p>• DevOps & Security: Git, Control-M, Barracuda, Cloudflare </p><p>What You Bring</p><p>• 8+ years of experience in software enterprise application development and leadership, ideally in manufacturing.</p><p>• Proven success in ERP implementation, cloud migration, and cross-functional collaboration.</p><p>• Strong understanding of data architecture, integration, and cybersecurity.</p><p>• A passion for innovation, problem-solving, and delivering measurable business impact.</p><p><br></p><p>If you're a strategic thinker with a hands-on approach and a passion for technology, this is your chance to make a lasting impact in a growing, tech-forward organization.</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</p>
<p>We are looking for a motivated Customer Service Supervisor to lead a dynamic team. This role offers an exciting opportunity to oversee customer service operations while ensuring exceptional service quality and efficiency. You will play a pivotal role in managing workflows, resolving inquiries, and driving process improvements. This position offers a competitive salary between $70,000 and $80,000. The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>Responsibilities:</p><p>• Oversee daily workflow and ensure customer service operations are running smoothly.</p><p>• Approve expedited shipping for replacements and warranty claims as necessary.</p><p>• Process order cancellations and warranty replacement orders using internal systems.</p><p>• Address and resolve representative inquiries to support issue resolution.</p><p>• Review and release orders placed on hold to maintain efficient processing.</p><p>• Create and process accounting-related documents for wholesale, dropship, and marketplace accounts.</p><p>• Identify and correct errors in orders, including line, header, and address discrepancies.</p><p>• Monitor queues and track inbound call volumes to optimize team responsiveness.</p><p>• Approve partial refunds and ensure proper documentation is maintained.</p>
<p>Front Desk Coordinator</p><p>Front Desk Coordinator (Reception Area Coordinator) Opening</p><p>We currently have an open position for a well-organized and motivated Front Desk Coordinator who is looking to grow their career in the financial investment industry. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p><p>How you will make an impact</p><p>· Greet and direct all visitors including vendors, clients and customers</p><p>· Ensure completion of paperwork, sign-in and security procedures </p><p>· Handle special administrative projects, including overflow work from department and executive assistants</p><p>Please apply online or through our Robert Half app</p><p><br></p>
We are looking for a dependable and detail-oriented Test Center Administrator to join our team on a contract basis in Rapid City, South Dakota. This role involves overseeing the testing environment, ensuring compliance with established protocols, and supporting candidates during their examination process. If you are organized, tech-savvy, and enjoy interacting with people, this position provides a dynamic and engaging opportunity.<br><br>Responsibilities:<br>• Welcome candidates to the testing center, verify their identification, and ensure they meet all check-in requirements.<br>• Conduct security checks to ensure candidates do not bring unauthorized materials such as calculators, notes, or electronic devices into the testing room.<br>• Monitor the testing area by walking through the site every 10-15 minutes to ensure a secure and distraction-free environment.<br>• Assist candidates with web-based tests and provide guidance on procedures as needed.<br>• Perform light administrative tasks such as scanning, organizing files, and email correspondence.<br>• Utilize computer applications and maintain proficiency in tools like Microsoft Excel and Word to support operational tasks.<br>• Address candidate inquiries and provide excellent customer service throughout the testing process.<br>• Ensure the testing station is well-maintained and adheres to all protocols for cleanliness and organization.
<p>We are looking for an experienced FP& A Manager to join our team in Tampa, Florida. This role is ideal for an individual with over 10 years of expertise in financial analysis, reporting, and management processes. The position offers an opportunity to contribute to strategic financial planning and optimize organizational resources.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analyses to support decision-making and identify trends that impact business performance.</p><p>• Develop and manage annual budgets, ensuring alignment with organizational objectives.</p><p>• Implement and oversee auditing processes to ensure compliance with internal and external standards.</p><p>• Utilize data mining techniques and tools to extract actionable insights from financial data.</p><p>• Prepare and present comprehensive financial reports using platforms such as Power BI</p><p>• Coordinate and optimize budget processes to enhance efficiency and accuracy.</p><p>• Monitor financial performance and recommend strategies for cost optimization and revenue growth.</p>
<p>Looking to elevate your career? We’re on the hunt for an <em>exceptional</em> Office Manager to join our dynamic team in Harrisburg, Pennsylvania! If you thrive in a fast-paced environment, have a proven track record in administrative and financial services, and bring sharp organizational and tech-savvy skills to the table, we want to hear from you! This is more than just an office role—it’s an opportunity to become an integral part of a growing team where your expertise will truly shine.</p><p><br></p><p>What You'll Do:</p><ul><li>Keep the gears turning by overseeing daily office operations, guaranteeing seamless workflows and vibrant productivity.</li><li>Take charge of accounts payable—process invoices promptly, track payments like a pro, and maintain accurate financial records.</li><li>Be the hero of supply management, ensuring the office never runs low on essential resources.</li><li>Welcome with a smile—you’ll be the face of the office as the receptionist, greeting guests and handling calls with professionalism.</li><li>Master the art of scheduling by coordinating administrative tasks and managing calendars with precision and care.</li><li>Ensure excellence and compliance—every activity in the office should reflect company policies and procedures.</li><li>Create impeccable reports, organize documentation, and support team communications using Microsoft Office tools with ease.</li><li>Showcase your financial expertise: Assist with finance-related tasks, leveraging your industry-specific knowledge to optimize operations.</li></ul><p><br></p><p><br></p>
<p><strong>Internal Controls Manager</strong></p><p>We are seeking a skilled Manager to support the creation, implementation, and continuous improvement of an internal controls framework for a growing organization with vertically integrated operations. This essential position ensures compliance with regulatory requirements such as SOX, mitigates operational and financial risks, and fosters scalable growth through strong governance practices. The ideal candidate will bring proven expertise in public company controls, as well as insights into operational and consumer-finance processes. A highly collaborative approach to cross-functional teamwork with business leaders is essential.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Internal Controls Framework & Compliance</strong></p><ul><li>Assist in designing and maintaining the company's internal control framework in line with COSO and SOX 404 standards.</li><li>Facilitate annual risk assessments and scoping of Internal Controls over Financial Reporting (ICFR).</li><li>Monitor regulatory changes and industry practices to ensure compliance with a strong control environment.</li><li>Provide training and ongoing support to control owners and other stakeholders.</li></ul><p><strong>Testing & Monitoring</strong></p><ul><li>Conduct control walkthroughs, and execute testing procedures with proper documentation and monitoring.</li><li>Prepare concise testing results and assessments for management review.</li><li>Work alongside process owners to facilitate remediation of identified inefficiencies or risks.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with teams from Finance, IT, Legal, and Operations to ensure core business processes are supported by effective controls.</li><li>Serve as a liaison with external auditors during SOX testing and financial statement audits, ensuring timely communication and compliance.</li><li>Manage external consultants engaged in SOX compliance to align with company standards and timelines.</li></ul><p><strong>Process Improvement & Systems Optimization</strong></p><ul><li>Contribute to the standardization and improvement of controls across critical business areas.</li></ul><p><strong>General Functions</strong></p><ul><li>Perform additional tasks or responsibilities as directed by leadership.</li><li>Adhere to company policies, values, ethics, and objectives.</li><li>Maintain consistent daily attendance to meet essential job duties.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
<p>We are seeking a highly organized and proactive Office Manager to oversee daily administrative operations and ensure the smooth functioning for our local client's frequent office needs. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in creating a productive and positive workplace.</p>
<p>Robert Half is seeking an experienced, strategic, and results-driven <strong>Director of Service </strong>to lead and manage all aspects of commercial service operations across multiple locations. This role is responsible for driving operational excellence, ensuring high levels of customer satisfaction, maintaining service quality standards, and developing high-performing teams. The ideal candidate will have a proven background in service management within the commercial HVAC (or similar) industry, with strong leadership, organizational, and technical skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong></li><li><strong>Lead, mentor, and develop service managers and technicians across all locations to ensure high performance and accountability.</strong></li><li>Foster a culture of safety, customer service, and continuous improvement.</li><li>Establish and monitor key performance indicators (KPIs) for service teams.</li><li><strong>Operational Oversight:</strong></li><li><strong>Oversee daily operations of service departments across multiple branches.</strong></li><li>Standardize service processes, documentation, and reporting for consistency and compliance.</li><li>Ensure adherence to all company policies, safety regulations, and industry best practices.</li><li><strong>Customer Satisfaction & Quality Assurance:</strong></li><li><strong>Monitor customer feedback and service outcomes to ensure client satisfaction.</strong></li><li>Implement quality control measures and resolve escalated service issues promptly and professionally.</li><li>Drive initiatives to reduce callbacks and improve first-time fix rates.</li><li><strong>Strategic Planning & Growth:</strong></li><li><strong>Collaborate with executive leadership to develop and execute strategic plans to grow the service department.</strong></li><li>Identify new revenue opportunities, service offerings, or geographic expansion strategies.</li><li>Support integration and onboarding of newly acquired locations or teams.</li><li><strong>Financial Management:</strong></li><li><strong>Develop and manage departmental budgets, forecasts, and resource planning.</strong></li><li>Monitor financial performance, labor utilization, and service profitability.</li><li>Drive cost-effective operations while maintaining service quality.</li><li><strong>Technology & Reporting:</strong></li><li><strong>Leverage field service management software and tools to improve efficiency and transparency.</strong></li><li>Produce regular reports on operational performance, customer satisfaction, and employee productivity.</li></ul><p><br></p>
<p>We are looking for an experienced Office Manager to oversee our office operations and accounting tasks in the Quad City area. This role is essential for supporting company owners and ensuring the office runs smoothly. If you are detail-oriented, proactive, and skilled in accounting and office management, apply now!</p><p><br></p><p><strong>What You Should Know:</strong></p><ul><li>Manage approximately 10 projects simultaneously, each lasting 3–5 months, with busier seasons in the fall.</li><li>Be prepared for large-scale paperwork for upcoming DOT projects.</li><li>Handle detailed billing processes specific to municipal jobs.</li></ul><p><strong>What We Need:</strong></p><ul><li>Strong attention to detail and ability to take initiative.</li><li>Knowledge of accounting processes like retainage, progress billing, and AP/AR.</li><li>Experience managing payroll and invoicing in high-volume workflows.</li><li>Proficiency in QuickBooks Desktop.</li><li>Clear and proactive communication skills for team, client, and vendor interactions.</li></ul><p>If you're organized, self-motivated, and ready to contribute, this position is for you!</p>
We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this role, you will play a pivotal part in ensuring seamless communication between customers, sales staff, and internal teams. This position requires a proactive approach to managing orders, resolving inquiries, and delivering exceptional service.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and sales staff requests regarding orders, updates, and issue resolution.<br>• Monitor the progress of orders from entry through shipment, ensuring timely updates and proactive communication.<br>• Utilize tools such as Outlook, Smartsheet, Excel, and Acumatica to organize and maintain accurate order records.<br>• Collaborate effectively with production, shipping, and sales departments to address delays or discrepancies.<br>• Ensure all customer interactions are handled professionally, efficiently, and with attention to detail.<br>• Update and maintain customer and order data within company systems to ensure accuracy.<br>• Participate in initiatives to improve customer service processes and enhance overall efficiency.
<p>We are recruiting for an Operations & Growth Manager for an amazing mortgage company based in San Diego, CA. This is a high-visibility role responsible for overseeing operations, compliance, and investor coordination. This role is ideal for someone who thrives in a fast-paced, growth-oriented environment and wants to make a direct impact on company growth. You’ll optimize processes, ensure compliance with investor and regulatory requirements, manage communications, and directly support loan officers. </p><p><br></p><p>Key Responsibilities: </p><p><br></p><ul><li>Lead departmental communications and respond to loan officer and investor inquiries promptly. </li><li>Provide training and guidance on banking, compliance, and operational requirements via webinars, office hours, and one-on-one check-ins. </li><li>Track and ensure completion of required investor and regulatory training (Fannie Mae, Freddie Mac, UCDP, MERS, etc.). Loan & Investor Coordination </li><li>Serve as primary contact for appraisal orders, investor inquiries, and back-end fulfillment questions. </li><li>Track loan pipelines and ensure delivery of notes to warehouse lines and investors. </li><li>Monitor loan conditions and collaborate with internal teams to ensure timely clearance and purchase. </li><li>Coordinate with investors to resolve loan delivery or purchase issues efficiently. Documentation & Posting</li><li>Maintain and update departmental policies, procedures, and guidelines on the C2 Funding site. </li><li>Manage investor communications, including servicing letters for Kind, PennyMac, and other investors. </li><li>Enter financial and loan-related information into CRM system. </li><li>Reconcile warehouse line balances and ensure compliance.</li><li>Prepare and reconcile monthly P& L reports.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Fort Mill, South Carolina. This is a long-term contract position where you will play a vital role in delivering outstanding service, managing customer accounts, and contributing to operational efficiency. If you thrive in a fast-paced environment and enjoy solving problems while maintaining excellent communication, this opportunity is for you.<br><br>Responsibilities:<br>• Manage customer accounts by processing orders accurately and ensuring timely follow-ups to meet client needs.<br>• Collaborate with internal teams to enhance service delivery and develop tailored solutions for customers.<br>• Support inventory optimization initiatives and contribute to process improvements that enhance scalability and efficiency.<br>• Maintain a high level of urgency and attention to detail when addressing customer inquiries and resolving issues.<br>• Handle multiple tasks effectively, balancing account management, customer interactions, and operational responsibilities.<br>• Provide exceptional service by answering inbound calls and addressing customer concerns promptly.<br>• Assist in implementing strategies to streamline workflows and improve overall customer satisfaction.<br>• Ensure accurate documentation and communication to maintain seamless coordination between teams and clients.
<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half! </p>
<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half! </p>
