<p>The HIM Supervisor oversees the daily operations of the hospital’s Health Information Management department and provides direct supervision to approximately 20 employees. This role ensures patient health information is managed accurately, efficiently, securely, and in compliance with regulatory and hospital standards.</p><p><br></p><p>The Supervisor is responsible for staff performance, workflow management, productivity, quality, training, and process improvement while partnering with clinical, administrative, compliance, and revenue cycle teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Supervise approximately 20 HIM employees, including scheduling, workload distribution, coaching, training, performance management, and attendance.</li><li>Monitor staff productivity, quality, turnaround times, and departmental service levels.</li><li>Manage daily HIM workflows, including medical record completion, chart analysis, document scanning/indexing, record retrieval, Release of Information (ROI), and physician documentation follow-up.</li><li>Monitor work queues and backlogs and adjust staffing or priorities to meet departmental goals.</li><li>Conduct employee performance reviews, provide ongoing feedback, and address performance concerns.</li><li>Ensure the confidentiality, accuracy, integrity, and security of patient health information.</li><li>Maintain compliance with HIPAA, hospital policies, record retention requirements, and applicable regulatory standards.</li><li>Perform quality audits and identify opportunities to improve accuracy, efficiency, and workflow.</li><li>Track and report department KPIs, including productivity, quality, turnaround time, and backlog.</li><li>Serve as an escalation point for complex medical record, workflow, and customer-service issues.</li><li>Collaborate with physicians, nursing, compliance, IT, revenue cycle, patient access, and other hospital departments.</li><li>Assist HIM leadership with policies, procedures, department goals, audits, and operational initiatives.</li></ul><p><br></p>
We are looking for a detail-oriented Medical Billing Specialist to support patient account operations in Michigan. This contract opportunity with permanent potential is ideal for someone who can manage billing activity with accuracy, stay current on payer requirements, and provide responsive support to both patients and internal teams. The person in this role will help keep claims moving efficiently, address account discrepancies, and contribute to timely reimbursement across medical and dental services.<br><br>Responsibilities:<br>• Process insurance payments, denials, and related remittance activity by retrieving information from payer portals and entering it accurately into the practice management system.<br>• Investigate outstanding or missing reimbursements by coordinating with clearinghouses and insurance carriers to resolve payment issues and posting discrepancies.<br>• Reconcile account activity, including payer recoupments, credit balances, and daily deposits, while maintaining complete records of payment transactions for review.<br>• Review patient accounts for billing readiness by confirming demographics, coverage details, and required documentation, and partner with clinical staff to resolve missing information.<br>• Follow up on unpaid or delayed claims within filing deadlines to reduce aging accounts receivable and improve collection outcomes.<br>• Respond to patient billing inquiries, explain charges, address account concerns, and arrange payment plans when appropriate.<br>• Support provider enrollment and credentialing work by preparing applications, maintaining contract and provider records, and tracking status updates to protect reimbursement.<br>• Assist with coding and documentation review activities to help ensure billed services are supported, compliant, and properly recorded.<br>• Provide administrative support for dental billing processes such as authorization-related documentation, treatment plan coordination, claim attachments, and point-of-service payment collection.
<p>We are looking for a detail-oriented Certified Professional Coder to join a healthcare team. This role focuses on accurate coding, billing support, and claim-related documentation while helping maintain compliance with healthcare standards and reimbursement guidelines. The ideal candidate is comfortable working in a fast-paced environment, partnering with providers and care teams, and keeping current with evolving coding practices.</p><p><br></p><p>Responsibilities:</p><p>• Review clinical documentation to determine appropriate medical codes and ensure billing accuracy across assigned encounters.</p><p>• Enter claim and encounter details into required systems and prepare supporting records with a high degree of precision.</p><p>• Collaborate with physicians, primary care providers, and care coordination staff to address coding questions and support risk adjustment activities.</p><p>• Deliver guidance and training on documentation quality, diagnosis selection, and level-of-service coding in alignment with established standards.</p><p>• Track updates to coding regulations and apply current guidance to daily work to support compliant billing practices.</p><p>• Code patient encounters within expected turnaround times while maintaining a strong standard of accuracy.</p><p>• Investigate and resolve coding-related inquiries from multiple provider offices and communicate findings clearly.</p><p>• Protect patient privacy, follow organizational policies, and complete additional related duties as needed.C</p>
<p>We are seeking a detail-oriented <strong>Medical Coder</strong> with <strong>Certified Professional Coder (CPC)</strong> credentials and strong knowledge of <strong>global modifiers</strong> to support accurate coding, billing, and reimbursement processes. This role is responsible for reviewing clinical documentation, assigning appropriate CPT, ICD-10-CM, and HCPCS codes, and applying modifiers correctly to ensure compliance with payer and regulatory requirements. This role is 100% remote. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review medical records and provider documentation to assign accurate <strong>CPT, ICD-10-CM, and HCPCS</strong> codes.</li><li>Apply appropriate <strong>modifiers</strong>, including those related to <strong>global surgical packages</strong>, based on payer guidelines and documentation.</li><li>Ensure accurate coding for procedures, office visits, surgeries, and ancillary services.</li><li>Audit claims for coding accuracy, completeness, and compliance before submission.</li><li>Resolve coding edits, denials, and billing discrepancies related to modifier usage and medical necessity.</li><li>Work closely with providers, billers, and revenue cycle staff to clarify documentation and coding questions.</li><li>Stay current on coding updates, payer changes, and regulatory guidance.</li><li>Maintain productivity and quality benchmarks in a high-volume environment.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join a healthcare team in a contract-to-permanent position located in New Orleans, Louisiana. This role focuses on accurate claim processing, timely follow-up on unpaid balances, and effective resolution of billing issues across medical and dental accounts. The ideal candidate brings strong knowledge of insurance verification, coding support, and reimbursement workflows while maintaining a high standard of accuracy and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and submit medical and dental claims to insurance carriers with close attention to accuracy and compliance.</p><p>• Investigate denied, rejected, or underpaid claims and take appropriate action through corrections, appeals, or rebilling activities.</p><p>• Follow up on outstanding accounts to support collections efforts and help reduce aging receivables.</p><p>• Verify patient coverage, benefits, and plan details to ensure claims are billed correctly the first time.</p><p>• Apply knowledge of medical coding and dental terminology to support proper documentation and reimbursement.</p><p>• Communicate with insurance representatives, patients, and internal staff to resolve billing discrepancies and payment questions.</p><p>• Maintain organized billing records, update account information, and track claim status through resolution.</p><p>• Use Microsoft Excel and related systems to monitor billing activity, reconcile data, and prepare routine reports.</p>
<p>We are looking for a Medical Billing Specialist to support a healthcare facility in Fayetteville, North Carolina. This Long-term Contract opportunity is well suited for someone who can manage billing activities with accuracy, maintain organized financial records, and help keep reimbursement processes moving efficiently. The ideal candidate will bring strong attention to detail, a solid understanding of medical billing practices, and the ability to work effectively in a fast-paced healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and submit medical claims accurately and on schedule to support timely reimbursement.</p><p>• Investigate billing discrepancies, resolve claim issues, and follow up on unpaid or denied accounts.</p><p>• Maintain complete and organized billing documentation while ensuring information is updated correctly in billing systems.</p><p>• Coordinate with internal staff, insurers, and patients when needed to clarify charges, coverage, or account questions.</p><p>• Apply payments, reconcile account activity, and monitor outstanding balances to keep records current.</p><p>• Support compliance with healthcare billing standards, payer requirements, and internal documentation procedures.</p>
<p>We are looking for a detail-oriented Medical Billing Specialist to support billing operations for a healthcare facility in Fayetteville, North Carolina. This Long-term Contract position is ideal for someone who can manage claim processing accurately, follow up on outstanding balances, and help maintain efficient revenue cycle activities. The person in this role will work closely with internal teams to help ensure billing records are complete, timely, and compliant with healthcare billing standards.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims with a high level of accuracy to support timely reimbursement</p><p>• Review billing documentation for completeness and resolve discrepancies before claim submission</p><p>• Monitor unpaid or denied claims and take appropriate follow-up actions to improve collections</p><p>• Communicate with insurance carriers, patients, and internal staff to address billing questions and payment issues</p><p>• Post payments, adjustments, and other billing updates while maintaining organized account records</p><p>• Assist with account reconciliation and help identify billing trends or recurring issues that affect revenue cycle performance</p>
Our client in the medical billing industry is seeking multiple Medical Billing Clerks to join their growing team. This is an excellent opportunity for candidates with experience in the medical field who are looking to build a long-term career with a company that offers strong training, stability, and an outstanding benefits package. <br> The Medical Billing Clerk will be responsible for supporting billing operations, assisting patients and insurance carriers, and ensuring claims are processed accurately and efficiently. The ideal candidate will have prior exposure to medical office or healthcare-related environments and be comfortable handling billing inquiries, claims follow-up, and payment discrepancies. <br> Key Responsibilities: <br> Process and submit medical claims to insurance companies Review accounts for billing accuracy and correct billing discrepancies Perform data entry related to patient information, charges, payments, and account updates Handle inbound and outbound customer service calls regarding billing questions and account status Interpret and explain Explanation of Benefits (EOBs) Work with insurance companies to resolve claim issues and payment delays Assist with collections activity on outstanding balances in a detail oriented manner Maintain accurate billing records and documentation Support internal billing functions and ensure timely claim submission and follow-up Qualifications: <br> Some prior experience working in the medical field is required Previous experience in medical billing, medical office support, or healthcare administration preferred Knowledge of medical billing terminology and Explanation of Benefits (EOBs) required Experience with customer phone support Strong data entry and administrative skills Requires all candidates required to undergo drug screening and all candidates required to undergo background check process Familiarity with claims submissions and insurance company processes Ability to identify and resolve billing discrepancies detail oriented communication skills and strong attention to detail Comfortable handling some collections responsibilities Training Provided: <br> In-house training on medical codes In-house training on billing software
<p>We are seeking an experienced HR Specialist to support key human resources functions, including to support key human resources functions, including employee relations, onboarding, benefits administration, compliance, and HR reporting. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities while delivering a positive employee experience. This role focuses on specialized HR functions such as benefits, compliance, training, or recruitment support.</p><p><br></p><p>Responsibilities:</p><ul><li>Administer benefits and open enrollment support</li><li>Maintain HR compliance records</li><li>Coordinate recruiting and interview scheduling</li><li>Support training and performance processes</li></ul><p><br></p><p><br></p>
<p><strong>Robert Half is seeking an HR Specialist</strong> to support a dynamic and growing organization. This role is ideal for a detail-oriented HR professional who enjoys working closely with employees and leadership while supporting recruiting, onboarding, benefits administration, employee relations, and compliance initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support day-to-day human resources operations and employee inquiries.</li><li>Coordinate recruiting efforts, including sourcing, screening, interviewing, and onboarding new employees.</li><li>Maintain employee records and ensure HR documentation is accurate and compliant.</li><li>Assist with benefits administration, enrollment, and employee communications.</li><li>Support performance management, employee relations, and training initiatives.</li><li>Ensure compliance with company policies and employment laws.</li><li>Generate HR reports and maintain data within HRIS systems.</li><li>Partner with managers on workforce planning and employee development efforts.</li></ul>
<p>We are looking for a detail-oriented Medical Records Release Specialist to support release of information activities for a healthcare team in Owensboro, KY and Leitchfield, KY. This Long-term Contract position focuses on managing document request workflows, upholding privacy and compliance standards, and ensuring accurate billing for completed requests. The ideal candidate brings strong administrative judgment, can manage a steady daily workload, and communicates professionally with internal teams and external requestors.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming release of information requests and move each case through completion with accuracy and urgency.</p><p>• Review documentation to ensure every request meets applicable regulatory and privacy requirements before records are released.</p><p>• Prepare and process invoices tied to fulfilled requests while maintaining organized supporting documentation.</p><p>• Track daily productivity and manage a consistent request volume within established turnaround expectations.</p><p>• Serve as a front-line administrative contact for request status updates, intake questions, and related follow-up.</p><p>• Maintain accurate records in designated systems and update request details to support reporting and audit readiness.</p><p>• Work closely with team members and operational partners to address backlogs, coverage needs, and shifting priorities.</p><p>• Escalate incomplete, unclear, or non-compliant submissions to the appropriate stakeholders for resolution.</p>
<p>We are looking for an experienced Medical Accounts Receivable Specialist to join a growing team!</p><p><br></p><p>In this role, you’ll handle billing and collections, maximizing reimbursement and maintaining strong relationships with clients, payers, and internal teams. The ideal candidate for the role will have experience with claim submission, payment posting, denial management, insurance follow-up, and collections.</p><p><br></p><ul><li>Handle billing, claims, payments, denials, A/R, etc.</li><li>Follow up on Denied Claims</li><li>Constructing appeals, corrected claims and reconsideration, resubmit to insurance company</li><li>Communicate with patients, providers, hospitals, and internal teams</li></ul><p><br></p>
<p>We are looking for a Medical Collections Specialist to support a high-volume Medicare claims review. This Long-term Contract position focuses on researching billed claims, confirming claim corrections through Medicare portals. The ideal candidate brings strong portal navigation skills, sharp attention to detail, and the ability to manage repetitive claim follow-up work with accuracy and consistency.</p><p><br></p><p>Responsibilities:</p><p>• Review Medicare claims in multiple payer portals to confirm whether void requests were submitted correctly and completed successfully.</p><p>• Investigate specialty claims to verify they were reprocessed under the appropriate tax ID and moved through the claims cycle accurately.</p><p>• Validate payment outcomes by checking that reimbursement was issued under the correct billing entity and documenting any discrepancies.</p><p>• Maintain detailed tracking logs and spreadsheets to monitor claim status, outstanding items, and resolution progress across a large inventory of accounts.</p><p>• Use Medicare administrative contractor portals, including systems such as WPS and Palmetto, to research claim activity and identify next steps.</p><p>• Follow repetitive daily workflows with a high level of precision while managing a significant volume of claim reviews.</p><p>• Escalate irregular claim findings, unresolved issues, or payment mismatches to the appropriate internal stakeholders for further action.</p><p>• Support cleanup efforts related to claims that were previously routed under the wrong tax ID and help drive accurate resolution.</p><p>• Coordinate claim follow-up activities during Eastern Time business hours, with some flexibility based on team needs.</p>
<p>A Hospital in Los Angeles is seeking an experienced Medical Insurance Collections Specialist to join its revenue cycle team. The Medical Insurance Collections Specialist role will focus on insurance follow-up and collections for HMO and PPO payers, with an emphasis on resolving outstanding balances, researching claim issues, and securing timely reimbursement. The ideal candidate for the Medical Insurance Collections Specialist role will also have experience working with UB04 claims in a hospital setting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform insurance collections follow-up on outstanding hospital claims with a focus on HMO and PPO payers.</li><li>Contact insurance companies and payers to obtain claim status, secure payment, and resolve unpaid or underpaid accounts.</li><li>Review and work hospital UB04 claims to ensure accurate billing and proper reimbursement..</li><li>Investigate and resolve claim denials, rejections, underpayments, and payment delays.</li><li>Submit corrected claims, supporting documentation, and appeals as needed to facilitate payment resolution.</li><li>Follow up on aged accounts receivable and maintain productivity in line with departmental goals.</li><li>Document all collection activity, account updates, and payer communications in the billing system.</li><li>Collaborate with billing, coding, and patient financial services teams to resolve claim discrepancies and improve reimbursement outcomes.</li><li>Monitor payer trends and escalate recurring issues impacting collections.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>3+ years of experience in medical insurance collections, insurance follow-up, or healthcare accounts receivable..</li><li>Hospital billing or collections experience required.</li><li>Strong knowledge of HMO and PPO insurance plans, payer guidelines, and reimbursement processes.</li><li>Experience working with UB04 claims required.</li><li>Familiarity with denial management, appeals, and claim resolution processes</li><li>Strong attention to detail, organizational skills, and ability to manage a high-volume workload..</li><li>Excellent communication and problem-solving skills..</li><li>Proficiency with hospital billing systems and electronic medical records preferred.</li></ul><p><br></p>
<p>A growing life sciences organization is seeking an HR Specialist to support benefits administration, employee leave coordination, and day-to-day HR operations. This position is well suited to someone who enjoys detail-oriented work, handles confidential information carefully, and provides responsive support to employees and managers.</p><p>Working closely with the HR team, the specialist will help keep employee records accurate, coordinate benefits-related processes, and ensure leave requests and documentation are handled consistently. The role offers exposure to several areas of HR without requiring full ownership of an entire HR function.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assist employees with benefits enrollment, qualifying life events, and routine plan questions.</li><li>Coordinate leave-of-absence documentation and track required forms and deadlines.</li><li>Support administration of FMLA, CFRA, pregnancy disability leave, and other applicable leave programs.</li><li>Maintain accurate employee records, HRIS data, and confidential documentation.</li><li>Process employee status changes, new-hire information, and separation paperwork.</li><li>Coordinate benefits-related updates with payroll and external providers.</li><li>Track leave balances, return-to-work dates, and pending employee documentation.</li><li>Assist with onboarding and employee orientation as needed.</li><li>Prepare HR reports and maintain trackers for benefits and leave activity.</li><li>Respond to routine employee questions and escalate complex matters to HR leadership.</li><li>Support audits and ensure personnel documentation is complete and organized.</li></ul>
<p>We are looking for a Human Resources Specialist to join our team in Norwalk, Connecticut. In this role, you will support various HR functions, including, recruiting, benefits administration, onboarding, and compliance-related tasks. Reporting directly to the HR Manager, you will serve as a key resource for HR policies and procedures while contributing to the smooth operation of the department.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end recruiting efforts, including job postings, resume screening, and candidate communication.</p><p>• Prepare and distribute offer letters based on approved compensation packages.</p><p>• Coordinate pre-employment requirements such as background checks, drug screenings, and physical exams.</p><p>• Benefits administration </p><p>• Oversee orientation and safety training to ensure seamless onboarding.</p><p>• Maintain accurate onboarding documentation and ensure compliance with established policies.</p><p>• Assist in the administration of employee records and support HR policy implementation.</p><p>• Act as a point of contact for employees regarding HR-related inquiries and procedures.</p><p>• Support Workers’ Compensation administration and ensure compliance with relevant regulations.</p><p>• Collaborate with multiple operational departments to address HR needs and provide guidance.</p><p>• Utilize office software, including Microsoft Excel and Word, for efficient HR documentation and reporting.</p><p><br></p><p>If interested, please email your resume directly to anthony.riccio@roberthalf(.com)</p>
<p>Growing New York City firm is currently seeking an HR Generalist to support recruitment, onboarding, and day-to-day human resources operations for a growing team. This role combines talent acquisition with employee support, helping create a smooth experience for candidates and new team members while maintaining accurate HR processes. </p><p><br></p><p>Responsibilities:</p><p>• Lead recruitment efforts from intake through offer stage for openings across a range of business functions.</p><p>• Create engaging job advertisements, identify suitable talent through multiple sourcing channels, and conduct initial candidate evaluations.</p><p>• Arrange and coordinate interviews with hiring managers while ensuring timely communication throughout the selection process.</p><p>• Build and maintain a steady pipeline of prospective candidates to support both immediate openings and future workforce needs.</p><p>• Manage pre-employment and onboarding activities, including background verification, onboarding documents, orientation materials, and first-day readiness.</p><p>• Work closely with payroll, IT, and department leaders to ensure new employees are set up successfully and have a smooth transition into the organization.</p><p>• Maintain personnel files and HR records with a high level of accuracy while supporting compliance with company standards and employment regulations.</p><p>• Respond to routine employee questions related to onboarding, benefits, and HR policies, and provide general support for employee relations and HR programs.</p><p>• Assist with performance review administration, training coordination, reporting, and initiatives that strengthen employer brand and employee engagement.</p>
<p>A growing healthcare organization is looking for a Human Resources Specialist to support recruiting, onboarding, employee relations, and HR administration. This role offers the opportunity to make a positive impact on employee experience and organizational success.</p><p>Hawaii residents are preferred due to onsite work requirements. Apply today by calling 808.531.0800.</p><p><br></p><p>Responsibilities:</p><ul><li>Support recruitment, onboarding, and employee documentation</li><li>Answer employee inquiries via phone and email</li><li>Conduct new hire orientation and onboarding activities</li><li>Maintain HR records and personnel files</li><li>Assist with benefits administration and compliance activities</li><li>Support employee engagement initiatives</li><li>Prepare HR reports and documentatio</li></ul><p><br></p>
<p>We are looking for a Office/Medical Billing Specialist to support financial operations for a healthcare setting in Massachusetts. This Contract position focuses on billing accuracy, benefit coordination, account maintenance, and responsive service for residents and families. The ideal candidate brings hands-on experience with medical billing workflows, government program eligibility processes, and account reconciliation while working effectively in a fast-paced business office environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee Medicaid application processing, periodic eligibility reviews, and continued benefit administration to help maintain uninterrupted coverage.</p><p>• Keep resident census information current by coordinating admissions, transfers, discharges, and related financial records with accuracy.</p><p>• Generate private-pay billing statements and patient liability invoices, while handling payment posting, collection efforts, and follow-up on outstanding balances.</p><p>• Submit consolidated billing claims, research discrepancies, and work through billing issues to support timely resolution.</p><p>• Prepare daily bank deposits, verify balances, reconcile deposit activity, and complete electronic submissions accurately.</p><p>• Address questions from residents and family members regarding invoices, account status, and other financial matters in a clear and attentive manner.</p><p>• Maintain resident personal needs accounts and perform regular reconciliations to ensure proper documentation and account accuracy.</p><p>• Support the Business Office Manager with month-end close activities, audit preparation, reporting tasks, and additional office initiatives as needed.</p>
<p>Robert Half is hiring an HR Specialist to support day-to-day human resources tasks and help create a positive employee experience. This role assists with hiring, onboarding, benefits, employee records, and HR policies. The HR Specialist works with employees and managers to keep HR processes organized and compliant.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support daily HR activities and answer employee questions</li><li>Assist with recruiting, interview scheduling, and hiring</li><li>Help with onboarding new employees and offboarding departing staff</li><li>Maintain employee records and update HR systems</li><li>Support benefits enrollment and respond to benefits questions</li><li>Assist with payroll changes and employee status updates</li><li>Help with employee relations issues and documentation</li><li>Support compliance with company policies and labor laws</li><li>Prepare basic HR reports and paperwork</li><li>Maintain confidentiality of employee information</li></ul><p><br></p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Roanoke, VA. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field.</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, DE. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field.</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p><p> </p><p> </p>
We are looking for a Medical Front Desk Specialist to support a non-profit mental health services organization in Royal Oak, Michigan. This Contract position is ideal for someone who brings a welcoming presence to the front office while keeping patient intake, scheduling, and administrative processes organized and accurate. The right candidate will help create a positive experience for patients and families by managing daily front desk operations with discretion and efficiency.<br><br>Responsibilities:<br>• Welcome patients and visitors, provide front office support, and maintain a courteous and detail-oriented environment at all times.<br>• Register arriving patients, update demographic information, and ensure all intake details are complete and accurate.<br>• Review insurance information, confirm coverage details, and address eligibility questions before appointments when needed.<br>• Coordinate appointment calendars by scheduling new visits, confirming upcoming sessions, and processing cancellations or changes.<br>• Answer incoming calls, respond to routine inquiries, and direct messages to the appropriate clinical or administrative team members.<br>• Maintain organized patient records and complete general administrative tasks that support smooth day-to-day office operations.<br>• Communicate clearly with patients and families regarding appointment expectations, arrival procedures, and required documentation.<br>• Use basic medical terminology appropriately while supporting a mental health practice setting and related front desk workflows.
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field! We also have roles available in Bangor.</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Medical Front Desk Specialist to support a busy healthcare office. This is a Contract position providing leave coverage through at least the end of December, with the potential to extend into February. The person in this role will serve as the first point of contact for patients, helping create an organized and welcoming front office experience while ensuring accurate intake and appointment preparation.<br><br>Responsibilities:<br>• Welcome patients upon arrival and provide courteous, detail-oriented assistance at the front desk.<br>• Complete appointment check-in activities and confirm that patient information is current and accurate.<br>• Review insurance details with patients and verify coverage information before scheduled visits.<br>• Enter new or updated patient records into the office system in a timely manner.<br>• Coordinate front office flow by supporting scheduling-related tasks and directing patients appropriately.<br>• Answer routine questions from patients and visitors while maintaining a positive and service-focused environment.<br>• Communicate clearly with both English- and Spanish-speaking patients when applicable.<br>• Maintain a neat, business-casual appearance in an onsite clinical setting.