<p>We are looking for an experienced Epic EMR Trainer to join our team in Shrewsbury Massachusetts. In this role, you will lead the delivery of comprehensive training programs designed to enhance clinical workflows and operational efficiency. This position is ideal for someone with a strong passion for healthcare technology and process improvement, dedicated to empowering staff and improving patient care.</p><p><br></p><p>Responsibilities:</p><p>• Conduct interactive and engaging Epic EMR training sessions for healthcare providers, clinical staff, and administrative teams.</p><p>• Evaluate current clinical workflows to identify areas for optimization using Epic system capabilities.</p><p>• Collaborate with clinic leadership to customize training materials that address unique operational challenges.</p><p>• Develop and maintain user-friendly training resources such as guides, manuals, and quick reference tools.</p><p>• Provide onsite and virtual support during system implementations, upgrades, and enhancements.</p><p>• Monitor staff proficiency with Epic systems, delivering follow-up coaching and troubleshooting when necessary.</p><p>• Act as a bridge between clinical teams and IT departments to address workflow concerns and system updates.</p><p>• Stay informed about Epic system updates and industry trends to ensure training remains relevant and effective.</p><p>• Gather and analyze data on training outcomes to assess effectiveness and drive improvements.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out asap Eric Lebow 508-205-2127 </u></em></strong></p>
<p>Position Overview</p><p>We are seeking an experienced IT Trainer (Application Trainer) to support the successful adoption and ongoing use of Electronic Health Records (EHR) applications. This role is responsible for designing, developing, and delivering effective end-user training programs that enhance system usability and user proficiency.</p><p>The ideal candidate will bring a strong background in application training, instructional design, and user education, along with the ability to translate complex technical concepts into user-friendly learning experiences.</p><p>Key Responsibilities</p><ul><li>Deliver engaging instructor-led and virtual training sessions for new and existing applications</li><li>Develop and maintain training materials, including:</li><li>User guides</li><li>Quick reference documents</li><li>Videos and e-learning modules</li><li>Customize training content based on user roles, workflows, and system configurations</li><li>Conduct training needs assessments and recommend appropriate learning strategies</li><li>Support system rollouts, upgrades, and enhancements through targeted training initiatives</li><li>Provide hands-on demonstrations and facilitate interactive learning sessions</li><li>Evaluate training effectiveness and continuously improve content based on feedback</li><li>Serve as a Subject Matter Expert (SME) on application functionality and workflows</li><li>Collaborate with Health Services, IT teams, and vendors to align training with system capabilities</li><li>Track training schedules, attendance, and completion metrics</li></ul>
<p>The EPIC Analyst is responsible for the configuration, implementation, and support of EPIC modules to streamline workflows and enhance the overall efficiency of the EHR system. You will collaborate with clinical, operational, and technical teams to gather requirements, identify solutions, and ensure EPIC system capabilities align with organizational goals.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze, design, and configure EPIC modules to meet organizational needs.</li><li>Collaborate with stakeholders to gather business and clinical requirements, ensuring EPIC solutions align with workflows.</li><li>Develop and maintain EPIC build documentation, including configurations, workflows, and customizations.</li><li>Troubleshoot and resolve issues related to EPIC modules and integrated systems.</li><li>Provide end-user support and training to ensure effective utilization of EPIC tools.</li><li>Conduct testing of EPIC updates, patches, and upgrades to ensure seamless integration.</li><li>Participate in change management processes to support system improvements and updates.</li><li>Collaborate with cross-functional teams to integrate EPIC with other healthcare IT systems.</li><li>Monitor and evaluate system performance, ensuring high availability and reliability.</li><li>Stay updated on EPIC certifications, new features, and best practices.</li></ul><p><br></p>
<p>We are seeking a Technical Systems Trainer to support users through effective system onboarding, training, and ongoing technical guidance. This role focuses on enabling users to confidently and efficiently use business systems through a combination of in‑person training, virtual sessions, and structured support. The ideal candidate has a strong technical foundation, excellent communication skills, and a passion for teaching and continuous improvement.</p><p><br></p><p><strong>POSITION: TECHNICAL TRAINER</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $37 - $43/HOUR</strong></p><p><br></p><ul><li>Deliver onboarding and system training for new users, including on‑site and virtual sessions.</li><li>Configure systems, support data migration, and assist with initial hardware setup as needed.</li><li>Provide ongoing training and post‑implementation support to ensure best‑practice system usage.</li><li>Manage and support help desk ticket workflows in coordination with a distributed support team.</li><li>Develop and execute training strategies to improve system adoption and user proficiency.</li><li>Create and maintain training materials, including written documentation and video content.</li><li>Conduct regular on‑site visits and remote support sessions as required.</li><li>Draft and distribute system‑related communications to users.</li><li>Support product ownership activities by gathering requirements and identifying enhancement opportunities.</li></ul>
<p>Epic Sr. Analyst - </p><p><br></p><p>The Epic Sr. Analyst - You and the team will initiate the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.</p><p><br></p><p>Core Responsibilities:</p><p>- Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.</p><p>- Serves as a primary support contact for application end-users.</p><p>- Initiates the design, development, implementation, and maintenance of the application.</p><p>- Initiates all phases of testing and the documentation of workflow design.</p><p>- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.</p><p>- Initiates the identification of issues and guides the work to resolve them.</p><p>- Supports junior staff members in evaluation and resolution of service tickets, implementing changes, retrieving data, and day‑to‑day operations.</p><p>- Collaborates with trainers on application changes and new features.</p><p>- Works with stakeholders, business community, and end users to ensure application meets the needs.</p><p>- Participates in on‑call rotations and committees.</p><p>- Maintains regular communication with team members and leadership.</p><p>- Reviews status of projects and issues.</p><p>- Adheres to University policies and safeguards assets.</p><p><br></p><p>Department Specific Functions:</p><p>- Build and maintain Clinician workflows and HEDIS quality measures for Medicare Advantage.</p><p>- Build and maintain CMS Quality Payment Program (MIPS/MVP/MACRA) and other government programs.</p><p>- Build and maintain workflows for eCQM and Promoting Interoperability.</p><p>- Apply knowledge of clinical terminology, workflows, UI optimization, CDS, health maintenance, rules development, data integration, analytics.</p><p>- Build Epic clinical and administrative workflows.</p><p>- Serve as support contact.</p><p>- Support testing and workflow documentation.</p><p>- Analyze new releases and impacts.</p><p>- Provide day‑to‑day support and resolve service tickets.</p><p>- Collaborate on documentation and training.</p><p>- Communicate with team members and leadership.</p>
We are looking for a dedicated Learning & Development Trainer to join our team on a long-term contract basis in Overland Park, Kansas. In this role, you will design, deliver, and maintain training programs aimed at empowering employees, customers, and merchants to effectively utilize our systems. This position offers the opportunity to shape learning experiences, develop training tools, and guide users in achieving their goals.<br><br>Responsibilities:<br>• Develop and deliver comprehensive training programs for employees, customers, and merchants to enhance their system knowledge.<br>• Design and maintain training materials, including policies, procedures, and forms, to ensure accuracy and relevance.<br>• Conduct instructor-led training sessions and address spontaneous requests for system training.<br>• Serve as a coach and advocate during training sessions, guiding participants with empathy and support.<br>• Collaborate with internal teams to assess training needs and implement tailored learning solutions.<br>• Facilitate onboarding programs, introduce new software platforms, and promote organizational effectiveness.<br>• Create and maintain a robust knowledge base to support ongoing learning and development.<br>• Oversee day-to-day training administration, including resource management, material preparation, and tracking participation.<br>• Measure training effectiveness through metrics, performance evaluations, and course validation.<br>• Partner with cross-functional teams to enhance system functionality and improve operational efficiency.
We are looking for an experienced Epic Clarity Administrator to join our team on a long-term contract basis in Jacksonville, Florida. In this role, you will oversee the maintenance, configuration, and optimization of the Epic Clarity reporting database, ensuring seamless data extraction and transformation processes. This position plays a critical role in maintaining data integrity, system performance, and secure access for organizational reporting needs.<br><br>Responsibilities:<br>• Configure and maintain the Epic Clarity Console to manage daily data extractions and ensure smooth operations.<br>• Monitor and troubleshoot ETL processes to identify and resolve issues impacting data availability for reporting.<br>• Perform system upgrades, including service set updates, and manage database schema changes provided by Epic.<br>• Collaborate with database teams to manage Oracle or Microsoft SQL Server environments hosting the Clarity database.<br>• Map new Epic data elements to relational databases to support evolving reporting requirements.<br>• Administer user security and access controls for the Clarity database, adhering to compliance and governance protocols.<br>• Validate data accuracy between production environments and the Clarity reporting database, addressing discrepancies as needed.<br>• Conduct audits and maintain documentation to meet compliance requirements and ensure secure access.<br>• Work with analytics teams to integrate Clarity data with front-end tools such as Power BI, Tableau, or Epic SlicerDicer.<br>• Coordinate quarterly reviews of user access levels to reflect organizational changes and ensure compliance.
<p>Epic Senior Analyst. Quality and Population Health</p><p><br></p><p>The organization’s IT department is seeking an experienced <strong>Epic Senior Analyst</strong> - Quality and Population Health to support the implementation, optimization, and ongoing management of Epic applications related to quality reporting and population health initiatives. This role is responsible for configuring, building, and enhancing applications while collaborating with stakeholders, end users, and technical teams to ensure optimal functionality, workflow alignment, and system access. The position also supports junior team members in daily operations and application issue resolution.</p><p><br></p><p>Core Responsibilities</p><p><br></p><p><strong>• Collaborate with stakeholders, end users, and application team members to optimize application configuration, functionality, and access.</strong></p><p><strong>• Serve as a primary support contact for application end users.</strong></p><p><strong>• Participate in the design, development, implementation, and maintenance of Epic applications.</strong></p><p>• Support system testing and assist with workflow documentation.</p><p>• Analyze the impact of technology on clinical workflows and validate operational changes.</p><p>• Identify application issues and assist in driving resolution.</p><p>• Support junior staff with service ticket resolution, application updates, data requests, and day to day operational support.</p><p>• Collaborate with training teams on documentation and training strategies related to system updates.</p><p>• Work with stakeholders and end users to ensure applications meet organizational clinical and operational needs.</p><p>• Participate in on call rotations and relevant meetings or committees.</p><p>• Maintain regular communication with team members and provide project updates to leadership.</p><p><br></p><p>Role Specific Responsibilities</p><p><br></p><p>• Build and maintain clinician workflows and HEDIS quality measures supporting Medicare Advantage programs.</p><p>• Configure and support CMS Quality Payment Program reporting including MIPS, MVP, and MACRA within Epic.</p><p>• Support clinician workflows related to eCQM and Promoting Interoperability programs.</p><p>• Apply knowledge of clinical terminology, workflow optimization, clinical decision support, health maintenance, and data integration.</p><p>• Support business intelligence and analytics initiatives aligned with industry standards and best practices.</p><p>• Build and support Epic clinical and administrative workflows.</p><p>• Provide day to day application support including service ticket resolution, application enhancements, and data requests.</p><p>• Analyze new Epic releases and determine potential workflow impacts.</p><p>• Collaborate with project teams and provide updates on project status and issue resolution.</p><p><br></p><p>This list of responsibilities may be expanded as needed.</p><p><br></p><p>Core Qualifications</p><p><br></p><p><strong>• Bachelor’s degree in a related field.</strong></p><p><strong>• Epic Healthy Planet or Epic Ambulatory Certification preferred.</strong></p><p><strong>• Minimum of 3 years of relevant experience, preferably in healthcare or healthcare related environments.</strong></p><p>• Strong operational, project management, and organizational skills.</p>
<p>We are looking for an experienced <strong>Senior Estimator</strong> to join our team in Virginia Beach, Virginia. This role involves preparing accurate cost estimates for construction projects, ensuring scope alignment, and collaborating with stakeholders to support preconstruction activities. The ideal candidate will bring expertise in commercial construction estimating and a commitment to delivering high-quality results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop comprehensive cost estimates and preliminary budgets for construction projects.</p><p>• Analyze project drawings and specifications to determine scope and solicit bids from subcontractors.</p><p>• Evaluate and compare subcontractor and vendor proposals to ensure accuracy and alignment with project requirements.</p><p>• Identify potential risks and ensure all trades are aligned on project scope.</p><p>• Collaborate with internal teams and design partners to address RFIs and support design development.</p><p>• Facilitate bid day activities, including managing documentation and estimating schedules.</p><p>• Establish and nurture relationships with subcontractors to support project needs.</p><p>• Assist in project buyout processes and transition responsibilities to project management teams.</p>
<p>We are looking for an experienced Salesforce Functional Marketing Cloud Trainer to join our team on a contract basis in Chicago, IL. In this role, you will leverage your expertise to deliver training and guidance on Salesforce Marketing Cloud functionalities, ensuring users are proficient and confident in utilizing the platform effectively. This position offers an opportunity to work with diverse teams and contribute to optimizing marketing operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive training sessions on Salesforce Marketing Cloud functionalities to diverse user groups.</p><p>• Develop training materials, guides, and documentation to support user adoption and proficiency.</p><p>• Provide insights and recommendations to enhance the use of Salesforce Marketing Cloud tools.</p><p>• Collaborate with stakeholders to identify training needs and tailor content accordingly.</p><p>• Utilize Audit Compliance principles to ensure adherence to regulatory and operational standards.</p><p>• Offer support in the configuration and practical application of Atlassian Jira tools.</p><p>• Assist in the integration and troubleshooting of Cisco Technologies within marketing workflows.</p><p>• Conduct periodic assessments to evaluate the effectiveness of training programs.</p><p>• Partner with teams to streamline processes and optimize the use of Salesforce Marketing Cloud.</p><p>• Stay updated on industry trends and Salesforce updates to inform training content.</p>