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156 results for Entry Level Cybersecurity Analyst jobs

Security Architect

Manhattan Beach, CA
onsite
Permanent / Full Time
180000 - 230000 USD / Yearly
Security Architect Company OverviewA global consumer products and retail organization is seeking a Security Architect to help drive enterprise-wide security strategy and innovation. Based in Los Angeles, California, the company operates a complex technology ecosystem spanning cloud platforms, enterprise applications, infrastructure, and global business operations. This is an opportunity to join a forward-thinking organization where security is viewed as a business enabler and innovation, including emerging AI technologies, is actively embraced. Role SummaryThe Security Architect serves as a strategic and hands-on security leader responsible for embedding security-by-design principles across technology initiatives. This role partners closely with infrastructure, engineering, application, cloud, and business teams to establish security architecture standards, provide design oversight, and guide the adoption of emerging technologies. The ideal candidate is proactive, technically broad, comfortable wearing multiple hats, and excited about helping shape the organization's security strategy for cloud, AI, automation, and modern enterprise technologies. Key Responsibilities<ul><li>Define, implement, and evolve the organization's security architecture operating model and governance framework.</li><li>Develop practical security roadmaps aligned to business priorities, technology strategy, and emerging threats.</li><li>Lead security architecture efforts for cloud, infrastructure, applications, data protection, and identity management initiatives.</li><li>Establish enterprise security standards, architectural principles, and reusable design patterns.</li><li>Evaluate technologies, platforms, and solution designs to ensure alignment with security requirements and risk objectives.</li><li>Partner with engineering and technology teams to incorporate security early in the design and development lifecycle.</li><li>Provide subject matter expertise for emerging technologies, including AI, machine learning, automation, and intelligent systems.</li><li>Support security tooling strategy, architecture reviews, platform integrations, and operational improvements.</li><li>Develop reference architectures and guidance that enable secure and scalable technology adoption.</li><li>Collaborate with stakeholders to assess risk, recommend mitigation strategies, and improve security posture.</li><li>Ensure security architecture aligns with relevant compliance, privacy, and governance requirements.</li><li>Drive continuous improvement initiatives that enhance security maturity across the organization.</li></ul>Additional Details<ul><li>Work model: Three onsite days per week required</li><li>High-visibility role with direct influence on enterprise security strategy and technology decisions</li><li>Opportunity to help shape security standards for emerging AI and automation initiatives</li><li>Fast-paced environment that values innovation, collaboration, and continuous improvement</li></ul>
2026-09-14T00:00:00Z

Security Architect

Westwood, CA
onsite
Permanent / Full Time
180000 - 215000 USD / Yearly
Security ArchitectLocation: Southern CaliforniaCompensation: $190,000–$220,000 base salaryEmployment Type: Full-TimeBuild Security Into the Future of TechnologyWe’re looking for a Security Architect to serve as a senior technical authority across enterprise information security. This is an opportunity to shape how security is designed, implemented, and governed across a complex, global technology environment.You’ll partner closely with infrastructure, cloud, application, data, and business teams to bring a security-by-design mindset to technology decisions — while also helping define the organization’s long-term security architecture strategy.This role is ideal for someone who enjoys both big-picture architecture and hands-on technical problem solving, and who is excited about emerging technologies such as AI, machine learning, and agentic systems.What You’ll Do<ul><li>Define and continuously improve the organization’s Security Architecture operating model, including engagement processes, services, and integration with technology delivery teams</li><li>Develop forward-looking security roadmaps aligned with business priorities, technology strategy, risk, and the evolving threat landscape</li><li>Establish and govern enterprise security standards, architectural principles, reference architectures, and reusable security patterns</li><li>Evaluate emerging technologies — including AI/ML and agentic systems — and develop appropriate security controls, governance, and risk-management approaches</li><li>Partner with technology teams during architecture reviews, solution design, technology selection, and major initiatives to embed security early in the lifecycle</li><li>Provide security architecture expertise across cloud, infrastructure, networking, applications, data, and identity</li><li>Assess proposed architectures and solutions against enterprise security standards, risk tolerance, and architectural requirements</li><li>Provide technical leadership around security tooling, integration, coverage, and enterprise capabilities</li><li>Help identify opportunities to leverage AI and automation to scale security architecture activities, including design analysis, documentation, and architecture reviews</li><li>Maintain awareness of regulatory and compliance requirements such as PCI, SOX, GDPR, and CCPA</li><li>Serve as a trusted Security Architecture SME for senior technology and business stakeholders</li></ul> Why This Opportunity?This is more than a traditional security architecture role. You’ll have the opportunity to define architecture standards, influence enterprise technology strategy, modernize security practices, and help shape the organization’s approach to emerging technologies. If you’re a Security Architect who wants to operate at both the strategic and technical levels, this is an opportunity to make a meaningful enterprise-wide impact. For immediate consideration, Apply Now and direct message Reid Gormly on LinkedIn
2026-09-09T00:00:00Z

Security Developer III (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
60 - 66 USD / Hourly
Full Stack Developer III (Security Applications)Location: Hybrid Philadelphia, PA (2-3 days onsite per week)Employment Type: ContractPay: Available on W2 Basis OverviewWe are seeking a Full Stack Developer III to join a growing technology team responsible for designing, developing, and enhancing security-focused applications that support enterprise identity, access, and cybersecurity initiatives. This role is ideal for an experienced Full Stack Developer who enjoys building scalable applications, working with modern cloud technologies, and applying secure development practices throughout the software lifecycle.The successful candidate will contribute to the architecture, development, modernization, and ongoing support of enterprise applications while collaborating closely with security teams, technical stakeholders, and fellow developers. This position requires a strong security-first mindset and the ability to provide technical leadership while delivering high-quality solutions.Key Responsibilities<ul><li>Design, develop, maintain, and enhance security-focused web applications and services.</li><li>Build scalable full stack solutions using modern front-end and back-end technologies.</li><li>Develop and secure REST APIs used across multiple enterprise applications.</li><li>Create reusable, secure code libraries and software components.</li><li>Participate in application architecture, technical design discussions, and technology evaluations.</li><li>Support cloud-native development initiatives and application modernization efforts.</li><li>Contribute to cloud migration projects and adoption of AWS-based services.</li><li>Implement and maintain secure coding practices, code reviews, static code analysis, and security scans.</li><li>Collaborate with cross-functional teams to gather requirements and deliver technical solutions.</li><li>Mentor junior developers and provide technical guidance to team members.</li><li>Troubleshoot production issues and support operational activities as needed.</li><li>Participate in Agile ceremonies and contribute throughout the software development lifecycle.</li></ul>
2026-09-01T00:00:00Z

Help Desk Analyst

North Syracuse, NY
onsite
Temporary / Contract
22 - 26.4 USD / Hourly
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal for someone with at least 1 year of experience assisting users with Windows environments, account access, and everyday desktop support needs. The role focuses on delivering timely service, documenting incidents accurately, and helping maintain a smooth and productive user experience. Responsibilities: • Provide first-line technical support for hardware, software, and access-related issues submitted by end users. • Investigate and resolve desktop problems involving Microsoft Windows 10 and Windows 11 systems. • Manage service desk requests by logging, updating, and closing tickets with clear and thorough documentation. • Support user account maintenance tasks, including password resets and directory-related assistance within Active Directory. • Troubleshoot common workstation issues by identifying root causes and applying practical fixes or escalation when needed. • Communicate with users in a clear and attentive manner to gather issue details, explain solutions, and set expectations on resolution timelines. • Escalate more complex incidents to the appropriate support teams while ensuring continuity and follow-up. • Contribute to a reliable support operation by tracking recurring issues and sharing observations that may improve service performance.
2026-09-16T00:00:00Z

Systems Security Administrator

Delray Beach, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Systems Security Administrator to support and strengthen a Microsoft-centric technology environment. This contract position is ideal for a hands-on, detail-oriented candidate who can balance infrastructure administration, endpoint support, and security-minded operational work across servers, desktops, and cloud services. The role offers the opportunity to work across core platforms including Microsoft 365, Azure, Entra ID, and virtualization technologies while helping maintain reliable, secure day-to-day IT operations. Responsibilities: • Administer and support Microsoft server, desktop, and Microsoft 365 environments to maintain stable and secure business operations. • Manage identity and access services across Azure, Entra ID, Active Directory, and Group Policy, including user provisioning and policy enforcement. • Plan and perform patching activities for servers and endpoint devices, coordinating maintenance windows to minimize operational disruption. • Provide technical assistance for desktop users by diagnosing endpoint issues, resolving system problems, and supporting application access. • Maintain and support virtual infrastructure using platforms such as VMware or OpenShift to ensure system performance and availability. • Assist with security administration activities such as multi-factor authentication, single sign-on, and endpoint management controls. • Troubleshoot basic networking issues involving switching, VPN connectivity, firewalls, and related infrastructure components. • Support storage, device management, and user computing environments while documenting procedures and following established policies. • Collaborate with colleagues and end users to deliver technical guidance, training, and responsive support in an evolving IT environment.
2026-09-16T00:00:00Z

Help Desk Support Analyst

Jacksonville, FL
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Help Desk Support Analyst to join a team in Jacksonville, Florida in a contract-to-permanent capacity. This position is ideal for someone who combines hands-on technical support experience with strong analytical thinking and careful documentation practices. The role focuses on resolving service desk issues, identifying underlying causes of recurring problems, and turning technical findings into clear updates that support business decisions. Responsibilities: • Resolve incoming help desk requests by troubleshooting technical issues, documenting findings, and delivering timely support to end users. • Investigate recurring incidents to determine underlying causes and recommend practical corrective actions that reduce repeat issues. • Review technical information and support data to identify trends, exceptions, and opportunities for service improvement. • Maintain accurate ticket records, support notes, and written procedures to ensure clear communication across teams. • Use Excel and data visualization tools to organize large volumes of information and present meaningful insights. • Partner with internal teams, customers, and external contacts to clarify issues, share updates, and support effective problem resolution. • Manage multiple assignments in a fast-paced environment while adjusting priorities based on business needs and ticket volume. • Contribute to a collaborative support environment while also working independently to move issues forward with minimal oversight.
2026-09-09T00:00:00Z

Help Desk/Desktop Support Analyst

Charlotte, NC
onsite
Temporary / Contract
29 - 34 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support employees with day-to-day technology needs and ensure reliable delivery of end-user hardware services in Charlotte, North Carolina. This Long-term Contract position is well suited for someone who enjoys hands-on technical work, organized asset coordination, and responsive user support across a distributed workforce. The role will contribute to device readiness, inventory accuracy, and process improvement while helping strengthen internal IT operations. Responsibilities: • Prepare, configure, image, and deploy laptops and related equipment for new and existing employees. • Coordinate packaging and shipment of IT hardware to team members in domestic and international locations. • Oversee asset records throughout the device lifecycle, including inventory updates, usage tracking, and reporting accuracy. • Provide timely support for end users by resolving common hardware and software issues and escalating when appropriate. • Execute hardware rollout activities for a geographically dispersed employee population. • Assist with operational IT tasks tied to the shift from externally supported services to an internally managed support model. • Work with leadership to refine support workflows, improve documentation standards, and strengthen IT infrastructure practices. • Maintain clear records of equipment assignments, deployments, service activity, and support outcomes.
2026-09-14T00:00:00Z

Help Desk/Desktop Support Analyst

Beloit, WI
onsite
Temporary to Hire
24.738 - 28.644 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide on-site technical support for end users in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys resolving day-to-day hardware and software issues, supporting walk-up requests, and keeping workstation environments running smoothly. The role calls for a hands-on, detail-oriented individual who can balance customer service with strong troubleshooting skills across desktop systems, printers, and core Microsoft technologies. Responsibilities: • Deliver in-person technical assistance for employees by addressing walk-up support needs and resolving desktop-related issues in a timely manner. • Diagnose and correct hardware, software, and operating system problems across Windows-based computers and peripheral devices. • Prepare, configure, and deploy desktop and laptop systems for new and existing users, including imaging and workstation setup. • Support Zebra printer functionality by identifying issues, troubleshooting problems, and coordinating solutions to minimize downtime. • Manage incoming service desk requests, document work performed, and provide updates through the ticketing process. • Administer basic user account and access tasks within Active Directory as part of end-user support activities. • Assist with Microsoft Office 365 support by resolving common application, access, and configuration concerns. • Maintain organized workstation standards and ensure devices are properly configured for business use.
2026-09-10T00:00:00Z

Help Desk/Desktop Support Analyst

Houston, TX
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for a fully on-site operations environment in Houston, Texas. This Long-term Contract position is ideal for someone who can step into a fast-paced setting, resolve day-to-day user issues efficiently, and collaborate closely with both IT and operations teams. The role focuses on maintaining desktop performance, supporting end users, and ensuring timely response to service requests in a compact, high-activity center. Responsibilities: • Deliver on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues across the operation. • Troubleshoot Windows 10 and Microsoft environment problems, restoring user productivity through practical and timely solutions. • Manage incoming service desk tickets, prioritize requests appropriately, and provide clear updates through resolution. • Support user account administration tasks in Active Directory, including access changes, password resets, and basic permissions support. • Work closely with both IT leadership and operational stakeholders to align technical support with daily business needs. • Set up, maintain, and replace end-user equipment as needed to keep workstations functioning reliably in an on-site setting. • Assist with technical readiness for operational changes or environment updates when required as part of ongoing support activities. • Document recurring issues, resolutions, and support activities to improve service consistency and knowledge sharing.
2026-09-16T00:00:00Z

Help Desk/Desktop Support Analyst

Fort Worth, TX
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a retail organization in Fort Worth, Texas in a contract capacity with the potential for a permanent role. This job opportunity is with a growing retail and consumer services organization that relies heavily on technology to support locations nationwide. The team is seeking junior IT professional who enjoys troubleshooting, customer interaction, and learning a wide range of technologies in a fast-paced support environment. This position supports both corporate and store users by resolving everyday technology issues across devices, applications, and core systems while delivering a strong customer experience. POSITION TITLE: Junior Level IT Help DeskLOCATION: Fort Worth, TX (Onsite)RATE: $21/hourCONTRACT TO PERMANENTRESPONSIBILITIES<ul><li>Provide first-level technical support for end users across multiple locations, resolving hardware, software, application, and connectivity issues.</li><li>Troubleshoot and support POS systems, printers, phones, laptops, tablets, and other business-critical technologies.</li><li>Respond to support requests via phone, email, and ticketing systems while maintaining accurate documentation and timely updates.</li><li>Escalate complex issues when necessary and follow established processes to ensure efficient issue resolution.</li><li>Assist with equipment deployment, installation, maintenance, and occasional travel to support remote sites and technology projects.</li></ul>
2026-09-15T00:00:00Z

Help Desk/Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Palo Alto, California. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering responsive service. The role focuses on maintaining a reliable desktop environment, assisting with Windows-based systems, and ensuring support requests are handled efficiently and professionally. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users. • Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 system performance and usability concerns. • Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory. • Respond to service desk tickets in a timely manner, document troubleshooting steps, and communicate resolution status clearly to users. • Escalate more complex incidents when needed while maintaining ownership of issues through completion. • Assist with workstation setup, software installation, and general configuration to support daily business operations. • Perform routine troubleshooting to identify root causes and restore service with minimal disruption to users.
2026-08-27T00:00:00Z

Help Desk/Desktop Support Analyst

Burton, MI
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Burton, Michigan on a short-term Contract assignment starting next week. This fully onsite role supports day-to-day technical needs for internal users, handling common desktop and access issues with a responsive, service-oriented approach. The ideal candidate brings hands-on experience with Microsoft Windows environments, user support, and practical troubleshooting across a range of end-user incidents. Responsibilities: • Provide front-line technical assistance for end users experiencing workstation, login, printing, and network connectivity issues. • Resolve support requests through remote troubleshooting or onsite assistance at user locations as needed. • Manage and update service desk tickets to ensure issues are documented, prioritized, and closed in a timely manner. • Support user account access and password-related requests within Active Directory. • Diagnose desktop and laptop problems in Microsoft Windows 10 environments and apply effective solutions. • Escalate more complex incidents when necessary while maintaining clear communication with users and internal stakeholders. • Install, configure, and support standard desktop hardware and software used across the organization.
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Atlanta, GA
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to deliver dependable day-to-day technical support for employees in Atlanta, Georgia. In this role, you will help users stay productive by resolving hardware, software, and access issues across office and remote environments. During the first few months, you will build knowledge of internally developed applications and the cloud environment that supports them so you can provide effective front-line assistance and escalate issues appropriately. Responsibilities: • Deliver first- and second-level support for employees by diagnosing technical problems, handling user setup, and restoring access to essential systems and tools. • Assist with Microsoft 365 products and services, including Outlook, Teams, SharePoint, OneDrive, and Copilot, ensuring users can work efficiently across collaboration platforms. • Support internally developed business applications, resolve common issues directly, and route more advanced incidents to the appropriate technical teams when needed. • Prepare, deploy, maintain, and troubleshoot laptops, desktops, monitors, peripherals, and related equipment in line with company standards. • Coordinate technology setup for new hires and manage account, device, and access changes throughout employee onboarding, role changes, and offboarding. • Configure and support workstations for both onsite and remote staff, including desk moves, hardware swaps, and office layout adjustments. • Keep meeting rooms and shared collaboration spaces fully operational by maintaining video conferencing, audio-visual, and presentation technology. • Track IT assets accurately, maintain inventory records, and help ensure equipment is assigned, recovered, and available when required. • Work with external service partners and internal IT colleagues to resolve incidents efficiently, document activity clearly, and identify recurring issues that could be improved through process changes or automation.
2026-09-09T00:00:00Z

Help Desk/Desktop Support Analyst

Fayetteville, AR
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support a non-profit organization in Fayetteville, Arkansas through a Contract assignment. This role focuses on preparing, organizing, and maintaining computers and related technology so employees have reliable equipment ready for daily use. The position is ideal for someone who enjoys hands-on technical work, keeps accurate records, and takes pride in maintaining a well-managed device inventory. Responsibilities: • Manage the day-to-day organization of laptops, monitors, mobile devices, servers, and peripheral equipment stored in the IT inventory area. • Inspect returned technology assets, clean and reset devices, and determine whether equipment should be redeployed or removed from service. • Prepare new and replacement laptops by applying updates, installing standard applications, configuring security settings, and verifying that devices are ready for staff use. • Support the IT team with the physical setup of server hardware and other related equipment when needed. • Maintain accurate asset records by documenting user assignments, device details, current status, location, and final disposition in the inventory system. • Apply labels and tracking information to equipment and reconcile physical stock with recorded inventory to resolve discrepancies. • Package and ship technology equipment to remote employees and process incoming returned devices in an organized manner. • Report damaged, missing, or obsolete hardware to the IT Manager and help preserve a secure, orderly storage and staging workspace.
2026-09-15T00:00:00Z

Help Desk/Desktop Support Analyst

Ponca City, OK
onsite
Permanent / Full Time
50000 - 59000 USD / Yearly
A large Texas based company oil company is searching for an IT Help Desk Technician to provide on-site first and second level technical support in Ponca City, Oklahoma. This position supports day-to-day technology needs by resolving user issues, preparing equipment, and ensuring reliable access to essential systems and tools. This role will handle hardware, software, printer, network, and account-access issues while delivering strong customer service to end users. This in-house role will provide outstanding benefits and growth opportunities! Responsibilities: • Provide first-level support for computers, laptops, mobile devices, printers, and basic network issues • Troubleshoot hardware, software, Microsoft 365, login, and account-access problems • Set up and deploy computers, peripherals, and mobile devices • Manage help desk tickets and document support activity • Assist with employee onboarding, including equipment setup and user access • Escalate more complex issues to senior IT staff
2026-09-08T00:00:00Z

Help Desk/Desktop Support Analyst

Pasadena, TX
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in a manufacturing environment. This contract position focuses on resolving day-to-day hardware, software, and access issues while ensuring employees can work efficiently with minimal disruption. The ideal candidate is comfortable supporting Microsoft Windows systems, managing user accounts, and delivering responsive service through a structured ticketing process. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, and peripheral issues reported by employees across the site • Diagnose and resolve Microsoft Windows 10 and general Windows operating system problems in a timely manner • Manage user account access, password resets, and directory-related support tasks within Active Directory • Track, update, and close service desk tickets while maintaining clear notes and status communication • Perform routine troubleshooting for software, hardware, printer, and connectivity concerns to restore user productivity • Escalate more complex incidents when needed and coordinate with internal support teams to drive resolution • Set up, configure, and support end-user workstations and related equipment for new or existing staff • Maintain a high-quality support experience by communicating technical solutions in a clear and user-friendly manner
2026-09-09T00:00:00Z

Help Desk/Desktop Support Analyst

North Prairie, WI
onsite
Temporary to Hire
21 - 23.1 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in North Prarie, Wisconsin in a contract-to-permanent capacity. This position plays an important role in supporting daily IT operations by assisting employees with technical issues, preparing and maintaining end-user devices, and helping keep workplace technology reliable and efficient. The role offers a strong opportunity for an early-career IT specialist to build hands-on experience while working with internal teams and external partners to deliver responsive technical support. Responsibilities: • Respond to support requests and work through service desk tickets with a timely, thorough approach that keeps users informed from intake through resolution. • Diagnose and resolve technical problems affecting computers, business applications, printers, mobile hardware, scanners, and other workplace devices. • Prepare, configure, image, and deploy desktops, laptops, and related equipment for new and existing employees across the organization. • Administer user access tasks such as password resets, account updates, provisioning support, and other Active Directory-related requests. • Maintain accurate records of incidents, solutions, and support procedures to strengthen documentation and improve knowledge sharing. • Assist with software rollouts, device upgrades, configuration adjustments, and workstation refresh efforts to support ongoing IT operations. • Monitor technology inventory and contribute to asset lifecycle activities, including replacement planning, recovery, and responsible disposal of equipment. • Work with vendors and internal IT staff on support needs, technical initiatives, and issue escalation when additional coordination is required. • Create clear end-user instructions and provide basic guidance to employees so they can effectively use company technology tools. • Support onboarding by setting up equipment, preparing user devices, and ensuring new team members have the necessary technology access on day one.
2026-09-16T00:00:00Z

Help Desk/Desktop Support Analyst

Milwaukee, WI
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for employees in Milwaukee, Wisconsin. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues, keeping equipment records organized, and creating a smooth experience for new hires and departing staff. The role blends hands-on desktop support, asset coordination, and user assistance, requiring strong communication, attention to detail, and a customer-focused approach. Responsibilities: • Provide front-line support for hardware, software, printer, network, and mobile device issues, ensuring employees receive timely and effective assistance. • Record incidents, troubleshooting steps, and outcomes in the ticketing system to maintain clear and accurate support documentation. • Set up, configure, test, and deploy desktops, laptops, and mobile devices for employees while confirming readiness before delivery. • Maintain up-to-date asset records by tracking equipment assignments, serial numbers, tags, locations, and related documentation. • Conduct inventory checks and support reporting activities to improve visibility into device usage, stock levels, and overall asset status. • Coordinate device moves, replacements, repairs, upgrades, and retirement activities while working with vendors and service providers as needed. • Support onboarding by preparing user accounts, workstations, software access, and mobile devices, and by helping new employees get started with their technology. • Manage offboarding tasks by collecting assigned equipment, wiping and decommissioning devices, revoking access, and handling mobile line changes in line with security requirements. • Escalate advanced technical problems when necessary and follow through to help ensure issues are resolved completely and on schedule.
2026-09-16T00:00:00Z

Help Desk/Desktop Support Analyst

Draper, UT
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide day-to-day technical support for employees in Draper, Utah, as well as distributed team members working remotely. This Contract position is ideal for someone who combines hands-on troubleshooting expertise with strong coordination skills and a proactive service mindset. The role will focus on maintaining end-user productivity, preparing and supporting workplace technology, and partnering with internal teams to improve the overall IT support experience. Responsibilities:• Manage employee account provisioning, updates, and offboarding activities across identity and access platforms such as Active Directory and Okta.• Resolve service desk requests by diagnosing and addressing hardware, software, account access, and connectivity issues for onsite and remote users.• Prepare, deploy, and refresh desktop and laptop systems for new team members and existing staff receiving equipment upgrades.• Provide technical assistance for Windows-based environments, including workstation support and general troubleshooting for business applications.• Maintain and support conference room and audiovisual technology to ensure meetings run smoothly and reliably.• Work with cross-functional partners to deliver IT improvements, technology rollouts, and operational enhancements across the organization.• Track, prioritize, and document support activity through ticketing tools to ensure timely communication and issue resolution.
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Latham, NY
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support client implementations, user readiness, and training initiatives for software solutions. This long-term contract position is well suited for someone who can combine technical understanding with strong communication skills to guide users through setup, adoption, and day-to-day use. The role works closely with clients and internal teams to turn business needs into practical system configurations, training plans, and support resources. Responsibilities: • Lead client onboarding activities by coordinating implementation tasks, evaluating interface preparedness, and helping ensure successful software adoption. • Facilitate engaging training sessions, webinars, and workshops that build user confidence and improve day-to-day system usage. • Review business workflows and operational needs, then recommend practical improvements that increase efficiency and system effectiveness. • Gather and organize functional and technical requirements for reports, forms, interfaces, configuration changes, and process updates. • Act as a communication bridge between customers and technical teams by translating system details into clear, user-friendly guidance. • Create and maintain documentation such as user instructions, reference guides, training materials, and best-practice resources for both clients and internal teams. • Monitor project timelines, open issues, milestone completion, and related administrative tasks to keep implementation efforts on track. • Partner with testing and quality teams to validate enhancements, support troubleshooting, and improve overall solution performance. • Communicate risks, blockers, scheduling concerns, and unexpected developments to stakeholders in a timely and thorough manner.
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Wilton, CT
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Wilton, Connecticut. This Contract position is ideal for someone who enjoys resolving day-to-day desktop and system issues while delivering responsive service in a detail-oriented investment management environment. The role focuses on supporting Microsoft Windows-based devices, assisting with user access, and ensuring service requests are handled efficiently and accurately. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, and Windows-related issues affecting end users • Investigate and resolve routine hardware, software, and connectivity problems through structured troubleshooting • Manage incoming service desk requests, document actions taken, and maintain accurate ticket updates through resolution • Support user account administration tasks within Active Directory, including access changes and basic account maintenance • Install, configure, and maintain Microsoft Windows 10 systems to meet operational needs • Escalate more complex incidents when necessary and coordinate with other support resources to ensure timely resolution • Provide clear guidance to users on technical issues, system usage, and best practices for everyday support needs
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Portland, ME
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees working across Portland, Maine and remote environments. This Long-term Contract position is ideal for a service-oriented, detail-oriented individual who can diagnose everyday technology issues, guide users clearly, and keep support activities organized. The role focuses on maintaining productivity by resolving device, software, and access problems while ensuring a reliable end-user experience. Responsibilities: • Deliver first- and second-level technical support for workstations, notebooks, mobile devices, printers, and other end-user equipment. • Investigate and resolve issues involving operating systems, business applications, connectivity, and remote access with a strong focus on timely service. • Provide hands-on and remote support for Microsoft 365 tools such as Outlook, Teams, OneDrive, Word, Excel, and PowerPoint. • Track incoming incidents and service requests through the support platform, ensuring updates, resolutions, and user interactions are documented accurately. • Coordinate employee onboarding and offboarding tasks, including account access, equipment setup, collection, and deployment of assigned technology. • Maintain device inventory records and assist with hardware replacements, refresh cycles, and general asset management activities. • Support meeting room technology and collaboration tools to help ensure smooth day-to-day communication and presentation capabilities. • Escalate higher-complexity issues when needed and contribute to broader IT initiatives and operational improvements. • Assist users with Active Directory-related access needs, account support, and other basic administrative tasks tied to end-user services.
2026-09-11T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily end-user technology needs for a retail organization in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, guiding users through technical problems, and maintaining reliable desktop performance in a fast-paced environment. The role focuses on delivering responsive support across Microsoft Windows systems while helping employees stay productive through efficient issue resolution and account assistance. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users. • Troubleshoot hardware, software, login, and connectivity problems, resolving incidents promptly or escalating when needed. • Manage and update user accounts, permissions, and access requests within Active Directory. • Receive, document, and track support requests through the service desk ticketing system to ensure timely follow-up. • Install, configure, and maintain Microsoft Windows 10 environments and standard desktop applications. • Support employees with password resets, system access concerns, and general workstation setup needs. • Diagnose recurring technical issues and share practical solutions to improve overall support efficiency.
2026-09-14T00:00:00Z

Help Desk/Desktop Support Analyst

Augusta, GA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical assistance for employees in Augusta, Georgia. This Long-term Contract position is ideal for someone who has a solid IT foundation and wants to strengthen hands-on experience supporting workplace technology. The role focuses on resolving everyday hardware, software, and user access issues while delivering responsive, attentive service. Responsibilities: • Deliver first-level technical support for end-user devices, software applications, and routine network connectivity concerns • Diagnose and resolve issues affecting Windows-based desktops, laptops, printers, and other commonly used peripherals • Prepare, image, configure, and distribute computer equipment to support new and existing employees • Perform entry-level account administration tasks, including password assistance and basic user support within Active Directory • Install, update, and troubleshoot standard business software used across the organization • Record support requests, troubleshooting steps, and final resolutions accurately within the ticket management system • Communicate with employees in a courteous and service-oriented manner to ensure a positive support experience
2026-08-25T00:00:00Z

Help Desk/Desktop Support Analyst

West Chester, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems. Responsibilities: • Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues. • Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency. • Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings. • Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity. • Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability. • Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned. • Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives. • Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
2026-09-08T00:00:00Z

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