<p>Robert Half Talent Solutions, Technology Division is partnering with a <strong>well-established Memphis-based organization</strong> to add an <strong>IT Support Analyst</strong> to their team. This role is <strong>100% onsite</strong> and offers a <strong>contract-to-hire path</strong> for the right person.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Provide day-to-day support for end users across hardware, software, and network issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, applications, and connectivity</li><li>Support Microsoft environments (Windows, Office 365)</li><li>Assist with user account management (Active Directory)</li><li>Perform software installations, updates, and equipment setup</li><li>Document all work and resolutions in the ticketing system</li><li>Partner with internal teams to support IT initiatives and system improvements</li><li>Assist with inventory tracking and hardware lifecycle management</li></ul><p><br></p>

<p><br></p><ul><li>1–3 years of IT support or helpdesk experience</li><li>Strong troubleshooting skills across hardware, software, and basic networking</li><li>Experience in a Windows-based environment</li><li>Familiarity with Active Directory</li><li>Strong communication skills — able to support non-technical users</li><li>Comfortable working onsite in a team-oriented environment</li><li>Exposure to networking (wireless, connectivity troubleshooting)</li><li>Basic understanding of SQL/ODBC connections</li><li>Experience working within a ticketing system</li></ul><p><strong>Additional Details</strong></p><ul><li>100% onsite (Memphis area)</li><li>Contract-to-hire opportunity</li><li>Stable, team-oriented environment with room to grow</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>