Add your latest resume to match with open positions.

154 results for Entry Level Cybersecurity Analyst jobs

Help Desk/Desktop Support Analyst

Detroit, MI
onsite
Temporary to Hire
23.75 - 27 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a growing IT team supporting users in Detroit, Michigan. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on technical support, solving day-to-day desktop issues, and delivering responsive service in an onsite environment. The role supports a multi-location user base and offers the chance to contribute to a collaborative team while building long-term potential within the organization. Responsibilities: • Provide frontline technical assistance for desktop, laptop, and basic system issues affecting end users across supported sites in Detroit, Michigan. • Troubleshoot Windows operating system problems and resolve common hardware, software, and connectivity concerns in a timely manner. • Support Microsoft 365 applications by assisting users with access issues, account questions, and general productivity tool troubleshooting. • Manage user account administration tasks such as setting up new profiles, updating access, and completing password reset requests through Active Directory. • Monitor and respond to service desk tickets, ensuring incidents are documented clearly and resolved or escalated appropriately. • Deliver onsite support as the primary point of contact for most users at the main location while also assisting staff at a secondary site as needed. • Collaborate with other IT team members, including help desk leadership and infrastructure support staff, to address recurring issues and improve user experience.
2026-05-26T00:00:00Z

Help Desk/Desktop Support Analyst

Houston, TX
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Houston, Texas. This role focuses on resolving day-to-day hardware, software, and access issues while delivering responsive support across Microsoft-based environments. The ideal candidate brings strong troubleshooting skills, experience managing service requests, and the ability to communicate clearly with both English- and Spanish-speaking users. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues reported by employees • Diagnose and resolve common hardware, software, login, and connectivity problems in a timely manner • Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date • Support user account administration tasks, including password resets and access updates within Active Directory • Install, configure, and maintain Microsoft Windows 10 systems and standard workstation applications • Escalate complex incidents when needed and coordinate with other IT teams to ensure effective resolution • Deliver clear guidance to users on technical issues and system usage, including support for Spanish-speaking employees when required
2026-06-09T00:00:00Z

Help Desk/Desktop Support Analyst

Chicago, IL
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance and day-to-day operational support for a growing organization in Chicago, Illinois. This Long-term Contract position offers the chance to work closely with internal staff and external technology partners while helping maintain a reliable end-user computing environment. The role combines hands-on desktop support, issue resolution, and coordination across IT-related tasks to keep business operations running smoothly. Responsibilities: • Deliver onsite support for employees by diagnosing and resolving hardware, software, and access-related issues across desktop and laptop environments. • Assist with setup, deployment, and maintenance of workstations, peripherals, and user devices for both new and existing team members. • Monitor and manage service desk requests, document solutions, and ensure timely follow-up on reported technical problems. • Support both Windows and Mac users with troubleshooting related to operating systems, Microsoft 365 applications, and everyday connectivity concerns. • Coordinate with external vendors and internal stakeholders to address escalated issues, service needs, and technology-related requests. • Help maintain user accounts, permissions, and directory services tasks, including basic support within Active Directory environments. • Contribute to office technology operations by supporting equipment readiness, workspace setup, and routine IT administrative activities. • Identify recurring support issues and assist with process improvements or small technical projects that enhance overall IT service delivery.
2026-05-28T00:00:00Z

Help Desk/Desktop Support Analyst

Aurora, CO
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide front-line and mid-level support in a cloud-focused Microsoft 365 environment serving clients in Aurora, Colorado. This Long-term Contract position combines user support, Microsoft 365 administration, and direct client interaction, with a strong emphasis on resolving access, collaboration, and device-related issues. The role will also contribute to initiatives involving tenant consolidation, branding updates, and domain-related changes while maintaining a secure and responsive end-user experience. Responsibilities: • Deliver Tier I and Tier II support for Microsoft 365 users by resolving issues related to email, Teams, Outlook, access, and general productivity tools. • Investigate and correct problems affecting Windows 11 desktops and laptops, especially when cloud applications or identity settings influence performance and connectivity. • Assist with Microsoft 365 tenant integration efforts by preparing configurations, performing setup tasks, validating functionality, and supporting rollout readiness. • Manage device configuration activities and help address identity and authentication issues within Entra ID and related access systems. • Communicate clearly with employees and leadership regarding planned Microsoft 365 updates, branding changes, domain impacts, and user access considerations. • Apply established security procedures when processing access adjustments, account changes, and deactivation requests to ensure compliance with approval standards. • Handle day-to-day break/fix support in a primarily cloud-based environment, focusing on efficient issue resolution with limited dependence on physical hardware support. • Partner with stakeholders and end users to explain technical changes in a business-friendly manner and maintain a high level of customer service. • Support operational improvements by identifying recurring issues and contributing to a more stable and secure Microsoft ecosystem.
2026-05-12T00:00:00Z

Help Desk/Desktop Support Analyst

North Canton, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in North Canton, Ohio. This Long-term Contract position is ideal for someone who enjoys solving a wide range of desktop, access, and connectivity issues while delivering a high level of customer service in an onsite environment. The role will support day-to-day IT operations, maintain reliable user access to essential systems, and help keep workplace technology running efficiently across hardware, software, and networked resources. Responsibilities: • Resolve first- and second-level support issues involving Windows systems, desktop and laptop hardware, peripherals, and general workstation functionality for onsite users. • Administer user onboarding, offboarding, and access updates across Microsoft 365, Entra ID, and business applications to ensure appropriate permissions are maintained. • Investigate and address local network and infrastructure problems by assisting with the support of switches, wireless access points, and related site equipment. • Provide operational support for collaboration and communication platforms, including user setup, license administration, call flow adjustments, and basic telephony settings. • Apply established security practices by supporting endpoint protection, patching efforts, secure printing solutions, and policy-aligned device configurations. • Maintain accurate records for IT assets, software licenses, and recurring technical issues while contributing clear documentation to internal knowledge resources. • Support conference room technology and workplace AV equipment to help ensure meetings and shared spaces function without interruption. • Manage service requests and incident tickets in a timely manner, communicating clearly with employees and following through to resolution.
2026-06-10T00:00:00Z

Help Desk/Desktop Support Analyst

Miami, FL
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support. Responsibilities: • Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment. • Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes. • Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications. • Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket. • Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations. • Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
2026-06-09T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance in Boston, Massachusetts within a primarily Windows-based environment. This Long-term Contract opportunity is expected to begin in early June and continue through the end of summer, with the potential to extend into the fall or winter. The role is well suited to a Level II support analyst who combines strong troubleshooting expertise with a customer-focused approach and can work effectively in an onsite office setting. Responsibilities: • Provide in-person deskside support three days per week, resolving day-to-day hardware, software, and user access issues for office staff. • Take ownership of higher-level support requests, investigate complex problems, and drive tickets through to completion with clear follow-up. • Troubleshoot business applications and restore functionality by diagnosing user-reported issues and applying appropriate fixes. • Install, remove, and reconfigure approved software on end-user devices while maintaining compliance with internal IT standards. • Support employee onboarding and offboarding activities, including account setup, device preparation, and access changes. • Maintain and troubleshoot conference room technology and audiovisual equipment to ensure meetings run smoothly. • Administer and support core Microsoft technologies such as Office 365, Windows 10/11, Active Directory, Intune, Defender, and Duo. • Document work performed in the ticketing system and contribute to additional onsite support tasks as business needs evolve.
2026-05-28T00:00:00Z

Help Desk/Desktop Support Analyst

Dearborn, MI
onsite
Temporary to Hire
25 - 31 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in Dearborn, Michigan. This contract opportunity is ideal for someone who combines strong desktop troubleshooting skills with a service-minded approach and confidence supporting users at all levels, including leadership. The right candidate will bring a solid foundation in end-user support, Microsoft technologies, and device setup while contributing to a positive and responsive IT experience. Responsibilities: • Deliver day-to-day technical assistance for desktop, laptop, and peripheral issues, resolving hardware, software, and operating system problems efficiently. • Manage and update user accounts, permissions, and access requests within Active Directory and Azure Active Directory environments. • Support Microsoft 365 applications and collaboration tools, including Outlook, Teams, OneDrive, and SharePoint, to help users stay productive. • Diagnose and resolve printer connectivity, functionality, and configuration issues across the office environment. • Prepare, image, and deploy laptops using Smart Deploy and ensure systems are properly configured for new and existing employees. • Handle incoming service desk requests, document troubleshooting steps, and maintain accurate ticket updates through resolution. • Assist with Windows 10 support, workstation setup, and desktop hardware replacements or upgrades as needed. • Communicate clearly with both end users and executive-level staff, providing timely updates and attentive customer support.
2026-05-29T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-05-18T00:00:00Z

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to provide front-line technical support. This contract opportunity has the potential to become permanent and is well suited for someone who takes initiative, communicates clearly, and enjoys being the primary point of contact for end-user technology needs. The role supports a Microsoft-based environment and includes hands-on assistance with troubleshooting, software setup, documentation, and daily service desk activities. Responsibilities: • Serve as the first point of contact for employees seeking technical assistance and deliver a thorough, service-oriented support experience. • Respond to and resolve a manageable volume of service requests while staying proactive in identifying user needs and preventing recurring issues. • Troubleshoot desktop, system, and application problems within a Microsoft environment, including Windows-based devices and common business tools. • Install software, configure user workstations, and provide basic technical support for end-user hardware and applications. • Maintain accurate support records, update internal documentation, and ensure ticket details are properly captured in the service desk system. • Track inventory levels for IT equipment and supplies, manage asset-related records, and alert leadership when stock needs replenishment. • Provide first-level support for business applications, including assisting users with issues related to platforms such as Business Central. • Support endpoint management activities and contribute to device administration processes; experience with Intune is considered beneficial.
2026-06-05T00:00:00Z

Help Desk/Desktop Support Analyst

Medicine Park, OK
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
Our client in the telecommunications space is looking for a hands-on Technical Support Specialist to support end users across the corporate office and remote locations. This person will be a key resource for day-to-day IT support and help keep systems running smoothly. What you’ll do: Provide onsite and remote support for employees across the organization Troubleshoot hardware and software issues on desktops and laptops (Windows environment) Support Microsoft 365 including Outlook, Teams, and basic admin tasks Reset passwords and assist with account access issues Handle email troubleshooting and general user support requests Install, configure, and maintain printers and other peripherals Set up new users including equipment, accounts, and system access Track and resolve tickets in a timely, customer-focused manner Escalate more complex issues when needed What they’re looking for: Experience providing end user support in a corporate environment Strong working knowledge of Microsoft 365 Experience with desktop support (Windows), printers, and basic networking concepts Comfortable supporting users both in person and remotely Solid troubleshooting skills and ability to work through issues independently Strong communication skills and a service-oriented mindset Nice to have: Experience with a ticketing system Basic understanding of Active Directory or user account management
2026-05-15T00:00:00Z

Help Desk/Desktop Support Analyst

Visalia, CA
onsite
Temporary to Hire
26 - 33 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Visalia, California in a contract role with the potential to become permanent. This opportunity is well suited for an early-career IT specialist who wants to expand technical support and networking skills while working alongside an experienced senior team member. The person in this position will provide hands-on user support, help maintain core IT systems, and contribute to a reliable day-to-day technology environment. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, hardware, software, and basic network-related issues across the organization. • Troubleshoot user access problems, reset permissions, and support account administration within Active Directory. • Install, configure, and maintain workstations, peripherals, and standard business applications for new and existing employees. • Document incidents, resolutions, and recurring technical concerns to improve support efficiency and knowledge sharing. • Escalate more complex problems when needed and work closely with senior IT staff to build technical expertise through cross-training. • Assist with routine system maintenance, device setup, and operational support tasks that keep the IT environment functioning smoothly. • Support onboarding and offboarding activities by preparing equipment, setting up user accounts, and confirming access requirements. • Participate in network and desktop support activities that strengthen overall service reliability and end-user satisfaction.
2026-06-09T00:00:00Z

Infrastructure & Security Engineer

Savannah, GA
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for an Infrastructure & Security Engineer to strengthen and support our technology environment in Garden City, Georgia. This role combines hands-on systems administration, cybersecurity oversight, and end-user support to keep business operations reliable, secure, and efficient. The ideal candidate brings a practical approach to infrastructure management, responds effectively to technical challenges, and helps align IT priorities with operational goals. Responsibilities: • Build, maintain, and optimize core technology systems across server, network, and cloud environments to support daily operations. • Track infrastructure health, capacity, and uptime, taking proactive steps to improve performance and long-term reliability. • Administer backup strategies, recovery procedures, and continuity plans to reduce risk and support business resilience. • Establish and enforce security controls, policies, and operating standards that protect systems, data, and user access. • Investigate vulnerabilities, monitor for suspicious activity, and coordinate timely response to security events and incidents. • Manage endpoint security, firewall administration, identity access controls, and patching practices across the environment. • Oversee setup, configuration, and lifecycle support for desktops, laptops, and mobile devices used throughout the organization. • Provide advanced troubleshooting for escalated user issues and participate in after-hours support coverage as part of an on-call rotation. • Work with internal stakeholders and external vendors to maintain service continuity, guide technology improvements, and support IT planning and budgeting. • Mentor less experienced IT team members while helping drive technology decisions that support broader business objectives.
2026-06-05T00:00:00Z

Compliance Analyst (Advanced)

Tampa, FL
onsite
Temporary / Contract
41 - 41 USD / Hourly
This role is responsible for coordinating and completing government regulatory and compliance documentation across multiple business units. The Compliance Analyst will support the organization in maintaining adherence to applicable regulations, policies, and procedures while ensuring documentation is accurate, timely, and audit-ready. Key Responsibilities:<ul><li>Prepare, review, and manage regulatory and compliance documentation</li><li>Support compliance efforts across various business units to ensure alignment with internal policies and external regulations</li><li>Apply standard compliance concepts, practices, and procedures to daily work</li><li>Identify areas for process improvement and support implementation of solutions</li><li>Perform a range of compliance-related tasks, including documentation, reporting, and audit support</li><li>Collaborate cross-functionally and communicate effectively with internal stakeholders</li><li>May provide guidance or direction to junior team members as needed</li></ul>Additional Details:<ul><li>This role requires strong attention to detail, sound judgment, and the ability to manage multiple priorities</li><li>A degree of independence and problem-solving is expected, with opportunities to contribute ideas and improvements</li><li>The position typically reports to a supervisor or manager</li></ul>
2026-05-28T00:00:00Z

IT Support Analyst - Level 2

Naples, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Analyst - Level 2 to provide dependable technical support for a service-focused organization in Naples, Florida. This contract-to-permanent opportunity is ideal for a detail-oriented individual who can resolve complex infrastructure, endpoint, and access-related issues across both on-premises and cloud environments. The role requires strong communication, sound technical judgment, and the ability to investigate recurring problems to deliver lasting solutions. Responsibilities: • Deliver advanced technical support for desktops, laptops, mobile devices, servers, and related systems in both local and cloud-based environments. • Diagnose escalated hardware, software, network, and operating system issues, identify underlying causes, and implement effective long-term fixes. • Administer and support authentication and access technologies, including multi-factor authentication and federation services across enterprise platforms. • Configure, deploy, and maintain user devices and enterprise technologies such as Microsoft systems, Apple devices, Android platforms, Citrix solutions, and Cisco-based tools. • Manage account access, directory services, and system configurations, including support for Active Directory and related user administration tasks. • Create and update technical documentation, support procedures, reports, and knowledge base materials to improve service consistency. • Partner with internal teams to support infrastructure improvements, system rollouts, and configuration management activities. • Contribute to structured project delivery by working within Agile-based environments and supporting technical implementations as needed.
2026-06-05T00:00:00Z

Business Intelligence Analyst

Middleton, WI
onsite
Temporary to Hire
45 - 57 USD / Hourly
We are partnering with a well-established organization that is investing heavily in its enterprise data platform and analytics capabilities. As they continue to expand their data ecosystem, they are seeking a Business Intelligence Analyst to join a collaborative team responsible for building, maintaining, and enhancing enterprise data models that support critical business operations and decision-making.This role is ideal for someone who enjoys working on the technical side of business intelligence, creating scalable data solutions, developing enterprise data models, and ensuring reliable data is available for reporting and analytics across the organization.What You'll Be Doing<ul><li>Design, develop, and maintain enterprise data models that support reporting and analytics initiatives across the organization.</li><li>Build and enhance data pipelines that integrate multiple business systems and data sources.</li><li>Collaborate with business and technical stakeholders to understand data requirements and implement scalable solutions.</li><li>Support and administer Power BI environments, including semantic models, refresh schedules, capacity management, and performance optimization.</li><li>Develop and maintain SQL and Python-based solutions for data transformation, automation, and data quality initiatives.</li><li>Troubleshoot data issues, resolve defects, and support ongoing enhancements to enterprise data assets.</li><li>Participate in an on-call rotation supporting critical enterprise data platforms and reporting environments.</li><li>Contribute to Agile ceremonies and collaborate closely with team members on backlog prioritization and project delivery.</li></ul>Technical Environment<ul><li>Snowflake</li><li>dbt</li><li>SQL</li><li>Python</li><li>Power BI</li><li>Terraform</li><li>GitHub Copilot</li></ul>Why Consider This Opportunity?<ul><li>Join a highly collaborative and technically focused data team.</li><li>Work on enterprise-scale data models that support critical business functions across the organization.</li><li>Contribute to a growing data platform with significant investment and leadership support.</li><li>Influence the future direction of business intelligence, analytics, and data engineering initiatives.</li><li>Opportunity to work with modern cloud data technologies and emerging AI capabilities.</li></ul>This position is best suited for a BI professional who enjoys building and maintaining the data foundation behind reporting and analytics rather than focusing solely on dashboard creation and business-facing analysis.
2026-06-04T00:00:00Z

Business Intelligence Analyst

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Looking for a BI/Data Analyst to turn data into actionable insights and help drive business decision-making.Key Responsibilities:<ul><li>Build dashboards and reports using Power BI / Tableau</li><li>Analyze data trends and provide insights to stakeholders</li><li>Write complex queries using SQL</li><li>Work with data engineers to ensure data availability and accuracy</li><li>Present findings in a clear, business-friendly manner</li></ul>
2026-05-26T00:00:00Z

Quality Assurance Analyst- Digital

Dallas, TX
onsite
Permanent / Full Time
90000 - 105000 USD / Yearly
We are looking for a detail-oriented Quality Assurance Analyst to help ensure the performance, usability, and reliability of digital products in Dallas, Texas. In this role, you will evaluate web-based applications, document issues clearly, and collaborate with technical teams to improve overall product quality. The position is well suited for someone who thrives in a fast-paced delivery environment and brings hands-on experience with testing processes across digital platforms. Responsibilities: • Execute manual and automated test activities for web applications and digital platforms to confirm features work as intended. • Create, maintain, and update test cases, test scenarios, and supporting documentation aligned with product requirements and release goals. • Detect, record, and track defects, then work closely with developers and stakeholders to support timely resolution. • Validate fixes and perform regression testing during recurring enhancement and release cycles. • Partner with Agile team members in planning, review, and testing discussions to promote quality throughout development. • Assess application behavior, functionality, and user experience to identify risks that may affect system stability or performance. • Use testing tools and support platforms, including Selenium and Zendesk, to manage test execution and issue reporting.
2026-05-30T00:00:00Z

Security Consultant

Dallas, TX
onsite
Temporary / Contract
60.8665 - 70.477 USD / Hourly
We are looking for an experienced Security Consultant to support and strengthen enterprise security operations in Dallas, Texas. This Long-term Contract position is ideal for a senior specialist with deep expertise across network, cloud, endpoint, and certificate security who can guide both daily operations and strategic improvements. The role will focus on protecting critical systems, improving security controls, and partnering with technical teams to maintain a resilient and compliant environment. Responsibilities: • Administer and enhance web, network, and cloud security platforms, including tools such as Imperva, Zscaler, and Cisco ISE, to protect business-critical environments. • Investigate, contain, and help resolve security incidents affecting networked systems while supporting broader response and recovery activities. • Perform security reviews, control assessments, and compliance validation efforts to identify gaps and recommend corrective actions. • Create, refine, and uphold security standards, operational procedures, and governance practices across the organization. • Oversee enterprise certificate management activities, including provisioning, renewal, revocation, validation, and automation across hybrid and multi-cloud environments. • Support PKI operations through health monitoring, remediation of identified weaknesses, and maintenance of certificate authority components. • Manage cloud application and CASB security capabilities, including SaaS visibility, OAuth governance, policy enforcement, and detection of unsanctioned application use. • Maintain endpoint protection technologies, coordinate agent updates and patching, and strengthen endpoint security controls through continuous monitoring and assessment. • Partner with internal teams, external providers, and entry-level security staff to deliver projects, share expertise, and improve the effectiveness of security initiatives.
2026-05-28T00:00:00Z

Infrastructure & Security Engineer

Naperville, IL
onsite
Permanent / Full Time
120000 - 148000 USD / Yearly
Our client is seeking an experienced Infrastructure Security Engineer to support and secure a hybrid Microsoft environment spanning both on-premises and cloud platforms. This role is ideal for a hands-on professional with deep experience across traditional server and network infrastructure, along with responsibility for enterprise security tooling, threat monitoring, and ongoing security operations. The organization is currently in a hybrid state and actively transforming to a more cloud-centric environment, so this individual will play a key role in both day-to-day operational security and longer-term modernization efforts. Based on general knowledge. Key Responsibilities<ul><li>Manage and secure core infrastructure, including servers, networks, firewalls, switches, VPNs, and related systems in a hybrid on-premises and cloud environment. Based on general knowledge.</li><li>Administer, maintain, and optimize security tools such as endpoint protection, vulnerability management, SIEM, email security, identity and access management, and monitoring platforms. Based on general knowledge.</li><li>Monitor infrastructure and security events, investigate alerts, respond to incidents, and support remediation efforts. Based on general knowledge.</li><li>Partner with infrastructure and leadership teams to strengthen security controls across Microsoft technologies, including Active Directory, Azure, Microsoft 365, and related platforms. Based on general knowledge.</li><li>Support the company’s transition from traditional on-premises infrastructure to cloud-based solutions by helping design and implement secure architectures and best practices. Based on general knowledge.</li><li>Perform vulnerability assessments, patch management coordination, system hardening, and access reviews across servers, endpoints, and network devices. Based on general knowledge.</li><li>Develop and maintain security documentation, standards, procedures, and incident response processes. Based on general knowledge.</li><li>Assist with compliance, audit readiness, and security improvement initiatives. Based on general knowledge.</li><li>Collaborate with internal teams and third-party vendors to ensure reliable infrastructure performance and effective security coverage. Based on general knowledge.</li></ul>
2026-06-04T00:00:00Z

Senior Help Desk/Desktop Support Analyst

Draper, UT
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Senior Help Desk/Desktop Support Analyst to provide dependable technical support and deliver a high-quality experience for employees across the organization. This role is based in Draper, Utah, and is suited to someone who enjoys diagnosing issues, guiding users through solutions, and keeping support requests moving efficiently. The ideal candidate brings strong desktop support knowledge, clear communication skills, and the ability to balance day-to-day service needs with ongoing improvements to support processes. Responsibilities: • Manage incoming incidents and service requests from initial intake through final resolution, ensuring each case is documented accurately and handled in a timely manner. • Assist employees with technical issues involving desktops, user accounts, access permissions, and core workplace systems while maintaining a thorough and attentive support experience. • Communicate status updates clearly to end users and set realistic expectations throughout the troubleshooting and resolution process. • Route complex problems to the appropriate technical teams when needed, while monitoring urgency, service targets, and business impact. • Provide hands-on support for Microsoft Windows environments, Active Directory administration, group policy tasks, and Citrix-based user access. • Create and maintain support documentation, knowledge resources, and process guides that help improve consistency and reduce repeat incidents. • Identify patterns in recurring technical problems and recommend practical steps to strengthen reliability and user productivity. • Contribute to infrastructure or support-related initiatives as needed, including assigned IT projects and operational improvements.
2026-05-20T00:00:00Z

Help Desk Analyst II

Milwaukee, WI
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a Help Desk Analyst II to provide dependable technical support for employees across desktop, laptop, Mac, and mobile environments in Milwaukee, Wisconsin. This contract opportunity with permanent potential is ideal for someone who enjoys solving end-user issues, improving day-to-day technology experiences, and working across a broad range of endpoint and collaboration tools. The person in this role will deliver hands-on and remote assistance, support device lifecycle activities, and help maintain secure, productive office technology operations.This is a hybrid role with required Responsibilities:• Deliver technical support for Windows PCs, Macs, laptops, and mobile devices by resolving hardware, software, operating system, account, and configuration issues.• Prepare and maintain standardized device builds for Windows and macOS systems, including image creation, configuration updates, and deployment support.• Administer and support Microsoft 365 services by assisting with user setup, license management, Intune administration, and collaboration platforms such as Teams and Zoom.• Assist with endpoint security efforts by supporting antivirus tools, patch compliance, device protection measures, and enforcement of established security settings.• Configure and manage mobile devices using Intune or similar management platforms, including provisioning, policy application, compliance monitoring, and asset tracking.• Troubleshoot and maintain workplace technology such as printers, copiers, and video conferencing equipment to minimize interruptions for end users.• Respond to incidents and service requests through both onsite and remote support, record all work in the ticketing system, escalate complex issues appropriately, and keep users informed throughout resolution.• Support backup and recovery activities for endpoint devices while following established data retention and protection standards.• Contribute to hardware and software purchasing activities by helping identify technology needs and supporting procurement requests.
2026-06-03T00:00:00Z

Service Desk Analyst

Deerfield, IL
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Service Desk Analyst to support end users with timely, detail-focused technical assistance in a fast-paced manufacturing environment. This Long-term Contract position is based in Illinois and is ideal for someone who enjoys resolving issues, delivering excellent customer service, and working with users across international teams. The role focuses on troubleshooting common desktop and account-access problems while helping maintain a consistent support experience. Responsibilities: • Provide first-line technical support for end users by diagnosing and resolving day-to-day hardware, software, and access-related issues. • Manage incoming support requests through the ticketing queue, prioritize incidents appropriately, and ensure timely follow-up through resolution. • Assist with user account administration in Active Directory, including access updates and routine account support tasks. • Support Microsoft 365 environments by helping assign licenses, addressing user access concerns, and troubleshooting common application issues. • Work within a shared ticket distribution process to handle service desk requests efficiently across a broader support team. • Troubleshoot Windows 10 and other Microsoft-based desktop issues to restore user productivity as quickly as possible. • Deliver courteous, high-quality customer service while supporting users located in multiple regions and time zones. • Escalate more complex technical problems when needed and document issue details clearly to support effective resolution.
2026-05-15T00:00:00Z

Service Desk Analyst I

Grand Prairie, TX
onsite
Temporary to Hire
17 - 21 USD / Hourly
We are looking for an Service Desk Analyst I to join a construction-focused organization in Grand Prairie, Texas. This contract opportunity with potential for a long-term role is ideal for someone who enjoys solving technical issues, assisting users with day-to-day technology needs, and delivering dependable service in a fast-paced environment. The person in this role will provide frontline support for internal and external users while helping maintain a smooth and productive technology experience. Responsibilities:• Deliver first-line technical assistance to both internal team members and external users by resolving common hardware, software, and access-related issues.• Investigate reported problems by asking thoughtful questions, gathering relevant details, and identifying the most effective path to resolution.• Record support requests, troubleshooting steps, and outcomes with clear, accurate, and thorough documentation.• Escalate more complex incidents when needed while maintaining communication with users on status and next steps.• Support Windows-based environments, Microsoft 365 applications, browsers, and common business tools to restore user productivity quickly.• Assist with software installation, device setup, and general troubleshooting for desktops, laptops, and mobile applications.• Contribute to service improvement efforts by identifying recurring issues and sharing findings that support knowledge resources and product quality.• Participate in training and team knowledge-sharing activities to strengthen technical skills and improve support consistency.
2026-05-14T00:00:00Z

Financial Technical Operations Analyst

Coppell, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a detail-oriented Financial Technical Operations Analyst to join our team in Dallas, Texas. In this role, you will serve as a key financial partner, offering strategic insight and operational support to enhance business performance. You will collaborate across departments to ensure financial accuracy, streamline processes, and contribute to the effective management of resources. Responsibilities:• Act as the primary finance advisor to operations management, bridging communication between business teams and corporate finance.• Offer strategic financial guidance to leadership while supporting decision-making processes.• Partner with teams to manage inventory effectively, identify cost-saving opportunities, and improve operational workflows.• Lead the development of annual budgets and monthly forecasts by analyzing costs, accounts, and labor efficiency metrics.• Create and maintain detailed financial reports by product line and profit center, including allocations and variance analysis.• Coordinate physical inventory counts and reconciliations, investigating and resolving any discrepancies.• Ensure adherence to internal controls and company policies, preparing accurate documentation for audit purposes.• Collaborate with cross-functional teams to deliver budgeting, forecasting, and ad hoc financial reports.• Work closely with external auditors to provide necessary documentation during audits.• Prepare and distribute monthly profit and loss statements to executive and local management.
2026-06-05T00:00:00Z

3 5