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173 results for Entry Level Cybersecurity Analyst jobs

Help Desk/Desktop Support Analyst

Milwaukee, Wisconsin
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for employees in Milwaukee, Wisconsin. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues, keeping equipment records organized, and creating a smooth experience for new hires and departing staff. The role blends hands-on desktop support, asset coordination, and user assistance, requiring strong communication, attention to detail, and a customer-focused approach. Responsibilities: • Provide front-line support for hardware, software, printer, network, and mobile device issues, ensuring employees receive timely and effective assistance. • Record incidents, troubleshooting steps, and outcomes in the ticketing system to maintain clear and accurate support documentation. • Set up, configure, test, and deploy desktops, laptops, and mobile devices for employees while confirming readiness before delivery. • Maintain up-to-date asset records by tracking equipment assignments, serial numbers, tags, locations, and related documentation. • Conduct inventory checks and support reporting activities to improve visibility into device usage, stock levels, and overall asset status. • Coordinate device moves, replacements, repairs, upgrades, and retirement activities while working with vendors and service providers as needed. • Support onboarding by preparing user accounts, workstations, software access, and mobile devices, and by helping new employees get started with their technology. • Manage offboarding tasks by collecting assigned equipment, wiping and decommissioning devices, revoking access, and handling mobile line changes in line with security requirements. • Escalate advanced technical problems when necessary and follow through to help ensure issues are resolved completely and on schedule.
2026-09-16T00:00:00Z

Help Desk/Desktop Support Analyst

Ponca City, Oklahoma
onsite
Permanent / Full Time
50000 - 59000 USD / Yearly
A large Texas based company oil company is searching for an IT Help Desk Technician to provide on-site first and second level technical support in Ponca City, Oklahoma. This position supports day-to-day technology needs by resolving user issues, preparing equipment, and ensuring reliable access to essential systems and tools. This role will handle hardware, software, printer, network, and account-access issues while delivering strong customer service to end users. This in-house role will provide outstanding benefits and growth opportunities! Responsibilities: • Provide first-level support for computers, laptops, mobile devices, printers, and basic network issues • Troubleshoot hardware, software, Microsoft 365, login, and account-access problems • Set up and deploy computers, peripherals, and mobile devices • Manage help desk tickets and document support activity • Assist with employee onboarding, including equipment setup and user access • Escalate more complex issues to senior IT staff
2026-09-08T00:00:00Z

Help Desk/Desktop Support Analyst

North Prarie, Wisconsin
onsite
Temporary to Hire
21 - 23.1 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in North Prarie, Wisconsin in a contract-to-permanent capacity. This position plays an important role in supporting daily IT operations by assisting employees with technical issues, preparing and maintaining end-user devices, and helping keep workplace technology reliable and efficient. The role offers a strong opportunity for an early-career IT specialist to build hands-on experience while working with internal teams and external partners to deliver responsive technical support. Responsibilities: • Respond to support requests and work through service desk tickets with a timely, thorough approach that keeps users informed from intake through resolution. • Diagnose and resolve technical problems affecting computers, business applications, printers, mobile hardware, scanners, and other workplace devices. • Prepare, configure, image, and deploy desktops, laptops, and related equipment for new and existing employees across the organization. • Administer user access tasks such as password resets, account updates, provisioning support, and other Active Directory-related requests. • Maintain accurate records of incidents, solutions, and support procedures to strengthen documentation and improve knowledge sharing. • Assist with software rollouts, device upgrades, configuration adjustments, and workstation refresh efforts to support ongoing IT operations. • Monitor technology inventory and contribute to asset lifecycle activities, including replacement planning, recovery, and responsible disposal of equipment. • Work with vendors and internal IT staff on support needs, technical initiatives, and issue escalation when additional coordination is required. • Create clear end-user instructions and provide basic guidance to employees so they can effectively use company technology tools. • Support onboarding by setting up equipment, preparing user devices, and ensuring new team members have the necessary technology access on day one.
2026-09-16T00:00:00Z

Help Desk/Desktop Support Analyst

Draper, Utah
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide day-to-day technical support for employees in Draper, Utah, as well as distributed team members working remotely. This Contract position is ideal for someone who combines hands-on troubleshooting expertise with strong coordination skills and a proactive service mindset. The role will focus on maintaining end-user productivity, preparing and supporting workplace technology, and partnering with internal teams to improve the overall IT support experience. Responsibilities:• Manage employee account provisioning, updates, and offboarding activities across identity and access platforms such as Active Directory and Okta.• Resolve service desk requests by diagnosing and addressing hardware, software, account access, and connectivity issues for onsite and remote users.• Prepare, deploy, and refresh desktop and laptop systems for new team members and existing staff receiving equipment upgrades.• Provide technical assistance for Windows-based environments, including workstation support and general troubleshooting for business applications.• Maintain and support conference room and audiovisual technology to ensure meetings run smoothly and reliably.• Work with cross-functional partners to deliver IT improvements, technology rollouts, and operational enhancements across the organization.• Track, prioritize, and document support activity through ticketing tools to ensure timely communication and issue resolution.
2026-09-24T00:00:00Z

Help Desk/Desktop Support Analyst

Portland, Maine
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees working across Portland, Maine and remote environments. This Long-term Contract position is ideal for a service-oriented, detail-oriented individual who can diagnose everyday technology issues, guide users clearly, and keep support activities organized. The role focuses on maintaining productivity by resolving device, software, and access problems while ensuring a reliable end-user experience. Responsibilities: • Deliver first- and second-level technical support for workstations, notebooks, mobile devices, printers, and other end-user equipment. • Investigate and resolve issues involving operating systems, business applications, connectivity, and remote access with a strong focus on timely service. • Provide hands-on and remote support for Microsoft 365 tools such as Outlook, Teams, OneDrive, Word, Excel, and PowerPoint. • Track incoming incidents and service requests through the support platform, ensuring updates, resolutions, and user interactions are documented accurately. • Coordinate employee onboarding and offboarding tasks, including account access, equipment setup, collection, and deployment of assigned technology. • Maintain device inventory records and assist with hardware replacements, refresh cycles, and general asset management activities. • Support meeting room technology and collaboration tools to help ensure smooth day-to-day communication and presentation capabilities. • Escalate higher-complexity issues when needed and contribute to broader IT initiatives and operational improvements. • Assist users with Active Directory-related access needs, account support, and other basic administrative tasks tied to end-user services.
2026-09-11T00:00:00Z

Help Desk/Desktop Support Analyst

Lebanon, New Hampshire
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to deliver first-line technical assistance for end users in a busy healthcare environment. This long-term contract position is well suited to someone who combines strong troubleshooting ability with a service-oriented approach and clear communication. The role focuses on resolving day-to-day desktop, application, access, and connectivity issues while ensuring users receive prompt and attentive support. Candidates should also be prepared to complete a 4 to 5-week training program before becoming eligible for a hybrid work arrangement based on performance. Responsibilities: • Respond to user calls and service desk requests, investigate reported issues, and work toward timely resolution. • Diagnose problems involving Windows-based desktops, laptops, software applications, and basic network connectivity using established support methods. • Route more advanced or unresolved incidents to the appropriate technical teams with accurate documentation and context. • Set up, configure, and deploy workstations, laptops, and related end-user equipment for new and existing staff. • Support user administration tasks such as account setup, password assistance, access updates, and permission adjustments within Active Directory and related systems. • Record troubleshooting steps, outcomes, and follow-up actions in the ticketing system to maintain clear service history. • Explain technical solutions in a user-friendly manner and provide dependable customer support to employees with varying levels of technical knowledge. • Contribute to additional IT support activities and operational projects as business needs require.
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Augusta, Georgia
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical assistance for employees in Augusta, Georgia. This Long-term Contract position is ideal for someone who has a solid IT foundation and wants to strengthen hands-on experience supporting workplace technology. The role focuses on resolving everyday hardware, software, and user access issues while delivering responsive, attentive service. Responsibilities: • Deliver first-level technical support for end-user devices, software applications, and routine network connectivity concerns • Diagnose and resolve issues affecting Windows-based desktops, laptops, printers, and other commonly used peripherals • Prepare, image, configure, and distribute computer equipment to support new and existing employees • Perform entry-level account administration tasks, including password assistance and basic user support within Active Directory • Install, update, and troubleshoot standard business software used across the organization • Record support requests, troubleshooting steps, and final resolutions accurately within the ticket management system • Communicate with employees in a courteous and service-oriented manner to ensure a positive support experience
2026-08-25T00:00:00Z

Help Desk/Desktop Support Analyst

Stamford, Connecticut
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-08-28T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, New York
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach. Responsibilities: • Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting. • Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications. • Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools. • Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed. • Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing. • Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources. • Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

New York, New York
remote
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting. Responsibilities: • Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments. • Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes. • Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution. • Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access. • Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments. • Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed. • Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly. • Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

New York, New York
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced Marketing/PR environment in New York, New York. This is a Contract position focused on preparing and deploying laptops, coordinating directly with employees, and ensuring devices are fully configured, updated, and ready for use. The ideal candidate brings strong desktop support experience, clear communication skills, and the ability to resolve technical issues efficiently while maintaining a high level of customer service. Responsibilities: • Prepare, image, and deploy laptops for end users according to established technical standards. • Coordinate with employees to schedule device setup, delivery, and support appointments in New York, New York. • Perform operating system updates, software installations, patching, and configuration tasks to keep devices current and secure. • Troubleshoot hardware, software, and user access issues and provide timely resolutions for desktop support requests. • Manage and respond to service desk tickets, documenting work performed and updating request status accurately. • Support user account and access-related tasks within Active Directory as needed. • Use Microsoft SCCM and related tools to assist with software deployment, system maintenance, and endpoint support. • Verify that newly deployed devices are functioning properly and meet user and business requirements before handoff.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, Pennsylvania
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily end-user technology needs for a retail organization in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, guiding users through technical problems, and maintaining reliable desktop performance in a fast-paced environment. The role focuses on delivering responsive support across Microsoft Windows systems while helping employees stay productive through efficient issue resolution and account assistance. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users. • Troubleshoot hardware, software, login, and connectivity problems, resolving incidents promptly or escalating when needed. • Manage and update user accounts, permissions, and access requests within Active Directory. • Receive, document, and track support requests through the service desk ticketing system to ensure timely follow-up. • Install, configure, and maintain Microsoft Windows 10 environments and standard desktop applications. • Support employees with password resets, system access concerns, and general workstation setup needs. • Diagnose recurring technical issues and share practical solutions to improve overall support efficiency.
2026-09-14T00:00:00Z

Help Desk/Desktop Support Analyst

the Woodlands, Texas
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in The Woodlands, Texas. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access-related issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, addressing service requests efficiently, and helping employees stay productive through timely troubleshooting and issue resolution. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users. • Investigate and resolve service desk tickets by prioritizing requests, diagnosing problems, and documenting solutions clearly. • Support user account administration tasks within Active Directory, including access updates and password-related assistance. • Troubleshoot operating system, application, and basic connectivity problems across Microsoft Windows 10 environments. • Configure, deploy, and maintain end-user workstations and peripheral devices to meet business needs. • Escalate more complex incidents when necessary while maintaining communication with users on status and next steps. • Record troubleshooting activities, resolutions, and recurring issues to improve support processes and knowledge sharing.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Itasca, Illinois
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed. Responsibilities: • Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users. • Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed. • Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up. • Install, configure, and support standard software and workstation tools for employees across the organization. • Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency. • Oversee asset availability and communicate with leadership when equipment or supplies need replenishment. • Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central. • Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems. • Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
2026-09-01T00:00:00Z

Help Desk/Desktop Support Analyst

Bloomington, Minnesota
onsite
Temporary / Contract
23.75 - 26 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users across a variety of client environments. This Contract position is ideal for someone who combines strong troubleshooting ability with a service-focused approach and clear, detail-oriented communication. The role supports day-to-day desktop, software, account, networking, and audiovisual needs while ensuring issues are documented thoroughly and resolved with a high level of customer satisfaction. Responsibilities: • Manage support cases from initial intake through final resolution, documenting diagnostics, actions taken, and outcomes in the ticketing system. • Deliver end-user assistance for Windows and Mac devices, business applications, basic network connectivity, and audiovisual meeting technology. • Maintain timely communication with users through appropriate support channels and provide updates that set clear expectations throughout the resolution process. • Administer user access and account-related tasks within Active Directory and Microsoft 365, including routine support and issue remediation. • Coordinate with network and other IT teams to investigate and resolve telecom or connectivity problems that require broader technical involvement. • Track and oversee IT equipment through its lifecycle, including inventory control, device preparation, deployment, recovery, and retirement. • Create and refine support documentation, standard operating procedures, and knowledge base content to improve consistency and team efficiency. • Follow established service standards, productivity targets, and security requirements while safeguarding company and client information assets. • Provide escalated assistance and occasional after-hours support when business needs require additional coverage.
2026-09-15T00:00:00Z

Help Desk/Desktop Support Analyst

Milwaukee, Wisconsin
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Technical Support Analyst to provide dependable technical assistance and support the stability, security, and performance of end-user technology across the organization in the greater Milwaukee Area. This role works closely with IT leadership and team members to manage desktop environments, respond to service issues, and maintain Microsoft-based systems including Windows 11, Azure, Entra, and related business applications. The ideal candidate brings a strong service mindset, sound troubleshooting ability, and the flexibility to participate in a shared on-call rotation and occasional onsite support as needed. Local candidates to Milwaukee are encouraged to apply! Responsibilities:• Partner with the IT team to carry out departmental objectives, support technology priorities, and contribute to ongoing service improvements.• Serve as a reliable point of contact for employees, colleagues, and external partners by delivering responsive technical support and clear communication.• Provide guidance on system usage, operational best practices, and device security standards to support compliance with organizational and regulatory expectations.• Manage day-to-day desktop and infrastructure support activities, including service requests, change-related tasks, system monitoring, and issue resolution.• Install, configure, maintain, and refresh workstation hardware and software while following established lifecycle management practices.• Investigate and resolve desktop, application, and user-access issues, escalating more complex problems when necessary to ensure timely outcomes.• Oversee help desk tickets from intake through closure by prioritizing requests, documenting work thoroughly, and meeting response expectations.• Maintain service reliability for end-user environments through software deployments, upgrades, administration, troubleshooting, and recommendations for future enhancements.• Keep accurate records for configurations, procedural documentation, licensing, contracts, and system changes to support audit readiness and policy compliance.• Participate in a rotating on-call schedule and provide technical support for conference rooms and shared meeting spaces when business needs require it.
2026-09-23T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Monica, California
onsite
Temporary / Contract
29.45 - 34.1 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Santa Monica, California. This Contract position focuses on resolving desktop and system issues, supporting Microsoft Windows environments, and ensuring timely responses to service requests. The ideal candidate brings strong troubleshooting ability, a customer-focused mindset, and practical experience supporting user accounts and workstation performance. Responsibilities: • Provide front-line technical support for hardware, software, and desktop-related issues affecting end users. • Investigate and resolve service desk requests efficiently while keeping users informed on progress and next steps. • Support Microsoft Windows 10 environments, including workstation setup, configuration, and issue resolution. • Manage user account access and directory-related tasks within Active Directory. • Diagnose common system and application problems and apply effective solutions to minimize downtime. • Document incidents, resolutions, and recurring issues to support service continuity and knowledge sharing. • Escalate more complex technical problems when needed and coordinate with other support teams for resolution.
2026-08-31T00:00:00Z

Help Desk/Desktop Support Analyst

Miami, Florida
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a motivated Help Desk/Desktop Support Analyst to join a team and deliver dependable technical support to employees and clients. This entry-level opportunity is ideal for someone who enjoys solving everyday technology issues, communicating clearly with users, and building a foundation in IT support. The role offers hands-on experience with desktop systems, common business applications, and user support processes in an environment that values learning and skill development. Responsibilities: • Provide first-line technical assistance for hardware, desktop, and basic software issues affecting end users. • Respond to service desk requests in a timely manner, document resolutions clearly, and keep ticket records up to date. • Troubleshoot problems related to Microsoft Windows 10, user workstations, and standard office applications. • Support account access and user administration tasks within Active Directory, including routine account maintenance. • Assist users with setup, configuration, and basic connectivity issues involving desktops, peripherals, and networked equipment. • Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams. • Contribute to a positive customer experience by explaining technical solutions in a simple, clear manner. • Participate in training and continuous learning activities to expand technical knowledge and strengthen support capabilities.
2026-08-24T00:00:00Z

Help Desk/Desktop Support Analyst

Jasper, Indiana
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Indiana/Kentucky. This Long-term Contract position is ideal for someone with hands-on experience resolving everyday desktop and operating system issues while delivering responsive customer service. The person in this role will support a Windows-based environment, manage user access needs, and help maintain smooth day-to-day technology operations. Remote position with capability to travel to IN/KY clients (10% travel monthly). Responsibilities:• Respond to incoming service desk requests and provide timely technical assistance for hardware, software, and user access issues.• Diagnose and resolve common problems related to Microsoft Windows systems, desktop performance, and end-user functionality.• Support Windows 10 devices by identifying issues, applying fixes, and escalating more complex incidents when needed.• Create, update, and close support tickets with clear documentation of actions taken and issue resolution.• Assist with Active Directory tasks such as account support, password resets, and basic user access maintenance.• Provide desk-side and remote support to employees to minimize downtime and restore productivity quickly.• Help set up, configure, and maintain desktops, laptops, and peripheral devices in accordance with support standards
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Chandler, Arizona
onsite
Permanent / Full Time
48000 - 50000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Chandler, Arizona. This role focuses on resolving desktop, system, and access-related issues while delivering responsive service in a detail-oriented office environment. The ideal candidate is comfortable troubleshooting Windows-based technology, managing support requests efficiently, and helping employees stay productive through timely issue resolution. Responsibilities: • Deliver second-level desktop and help desk support for hardware, software, and user access concerns across the office • Investigate and resolve technical issues involving Windows workstations, peripherals, and common business applications • Manage incoming service requests through the ticketing system, ensuring accurate updates, prioritization, and follow-through • Support account-related tasks such as password assistance, permissions updates, and basic administration within Active Directory • Set up, configure, and maintain desktop and laptop equipment for employees and new hires • Escalate complex incidents when needed and collaborate with internal teams to restore service as quickly as possible • Document troubleshooting steps, recurring issues, and resolutions to improve support efficiency and knowledge sharing
2026-09-09T00:00:00Z

Help Desk/Desktop Support Analyst

Harrisburg, Pennsylvania
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a client-focused IT support team in Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving technical problems, supporting end users across a Microsoft-based environment, and delivering dependable service both remotely and onsite. The role offers a mix of hands-on desktop support, account administration, and day-to-day operational troubleshooting while working closely with users to keep systems running smoothly. Responsibilities: • Deliver timely support for everyday hardware, software, and access-related issues submitted through the service desk. • Diagnose and resolve problems affecting desktops, laptops, printers, and other end-user devices in both remote and onsite settings. • Prepare and deploy workstations, install business applications, and set up user profiles and accounts for new or existing staff. • Monitor technical alerts and respond to basic network or connectivity issues using internal support and monitoring tools. • Perform routine administration tasks within Active Directory and Microsoft 365 to maintain user access and system functionality. • Apply patches, support endpoint protection efforts, and help maintain a secure desktop environment across supported devices. • Keep support records accurate and up to date, ensuring troubleshooting steps and resolutions are clearly documented. • Recognize repeated support trends and share recommendations that improve service quality and reduce recurring incidents. • Travel to client locations as needed to provide in-person technical assistance and equipment support.
2026-09-08T00:00:00Z

Help Desk/Desktop Support Analyst

Edina, Minnesota
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a services team. This position is well suited for someone who enjoys investigating technical issues, improving workflows, and supporting both recurring operations and project-driven work. The role combines hands-on troubleshooting, data-focused tasks, and cross-functional communication to help maintain reliable service and efficient execution. Responsibilities:• Manage recurring operational activities tied to client and internal projects, including processing requests, preparing reports, validating information, and distributing completed outputs.• Perform website checks and content maintenance while supporting data-related work such as file updates, issue investigation, and load processing.• Track incoming customer data to ensure it is received, reviewed, and reflected accurately in connected applications within expected timelines.• Review current workflows to identify opportunities for greater efficiency, consistency, and quality, then support the rollout of process enhancements.• Create and maintain clear documentation for procedures, updates, and newly introduced functionality.• Provide regular status updates to leadership on project progress, risks, issues, and changes that may affect delivery.• Monitor support channels, respond to questions, and address escalations in a timely and effective manner.• Diagnose and resolve problems related to production data, system output, or website functionality to minimize disruption.
2026-09-11T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Monica, California
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support in a fast-paced academic setting in Santa Monica, California. This is a Contract position requiring on-site assistance for faculty, staff, and students, with a strong emphasis on maintaining reliable day-to-day technology operations. The role focuses on resolving desktop and classroom technology issues, supporting both Mac and Windows environments, and helping ensure equipment and audio/visual systems are ready for instruction and events. Responsibilities: • Deliver on-site technical assistance to faculty, staff, and students by diagnosing and resolving hardware, software, and connectivity issues across campus. • Manage daily service requests through a ticketing platform such as Freshdesk, maintaining timely follow-up and clear resolution notes. • Configure, deploy, and support desktop and laptop systems, with primary attention to Mac devices and additional support for Windows workstations. • Set up, maintain, and troubleshoot classroom and office technology including printers, projectors, and other shared equipment. • Administer Apple device management tools and assist with device provisioning, updates, and policy enforcement. • Prepare and support Google Workspace-related technology and other institutional platforms used for day-to-day operations. • Perform hands-on technical tasks such as equipment moves, workstation installations, basic cabling, and general campus IT support. • Provide audio/visual support for campus events and assist with technology installations tied to new facility and learning space projects.
2026-09-01T00:00:00Z

Physical Security Specialist

Fort Worth, Texas
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an IT Physical Security Specialist to support and strengthen physical security technology operations in Fort Worth, Texas. This Long-term Contract position will focus on maintaining secure, dependable, and compliant security platforms across the site while partnering with teams such as Facilities, Human Resources, Compliance, and IT. The ideal candidate will bring hands-on experience with surveillance, access control, and workforce-related systems, along with the ability to improve performance, resolve issues, and support ongoing operational needs. Responsibilities:• Oversee daily administration of physical security platforms, including video monitoring tools, recording infrastructure, user access settings, and system performance.• Practical experience with Genetec Security Center or similar surveillance platforms, IP-based security systems, and access control administration.• Maintain and optimize intelligent video surveillance capabilities by configuring analytics used for perimeter monitoring, intrusion awareness, and unusual activity detection.• Manage access control operations by administering credentials, reader configurations, access schedules, and secure area permissions.• Support workforce timekeeping devices and related enrollment or system connectivity processes to help ensure accurate and reliable usage.• Diagnose and resolve technical problems involving security hardware, software, integrations, and site-level incidents in a timely manner.• Execute system maintenance activities such as software updates, patching, backup validation, recovery testing, and technical documentation.• Coordinate and maintain connections between security applications, HR platforms, and other enterprise technologies to support business and compliance needs.• Review physical security controls on a regular basis, including camera coverage, access privileges, and adherence to internal security standards.• Partner with external vendors and internal stakeholders to implement upgrades, enhancements, and ongoing improvements to site security systems.
2026-09-16T00:00:00Z

Senior Change Management Analyst

Los Angeles, California
onsite
Permanent / Full Time
85422 - 113185 USD / Yearly
Job TitleSenior Change Management Analyst Company OverviewJoin a leading organization in the arts, nonprofit, and cultural sector that is dedicated to preserving knowledge, fostering innovation, and enhancing digital experiences for employees and customers alike. Based in Los Angeles, California, the organization is investing in transformative technology initiatives that improve collaboration, operational efficiency, and user engagement across the enterprise. This is an opportunity to contribute to meaningful change within a mission-driven environment. Role SummaryWe are seeking an experienced Senior Change Management Analyst to support large-scale digital transformation and business modernization initiatives. This role will serve as a key member of a growing change management function, partnering with project teams, business leaders, and stakeholders to drive successful adoption of new processes, technologies, and ways of working. Based in Los Angeles, CA, the position offers the opportunity to influence enterprise-wide change and enhance organizational readiness across strategic initiatives. Key Responsibilities<ul><li>Develop and execute change management strategies that support successful adoption of business and technology initiatives.</li><li>Conduct stakeholder assessments, impact analyses, and organizational readiness evaluations.</li><li>Create and deliver communication, engagement, and training plans that support project objectives.</li><li>Identify change-related risks and develop mitigation strategies to increase adoption and minimize resistance.</li><li>Partner with project managers and business leaders to integrate change management activities into project plans.</li><li>Facilitate stakeholder engagement efforts and build alignment across multiple groups.</li><li>Track adoption metrics, monitor change progress, and provide actionable recommendations.</li><li>Support and coach project teams, sponsors, and business leaders throughout the change lifecycle.</li><li>Develop communication materials, reports, presentations, and training resources.</li><li>Mentor junior team members and contribute to continuous improvement of change management practices.</li></ul>Compensation & Benefits<ul><li>Salary range: $85,000 – $113,000.</li><li>Comprehensive medical, dental, and vision coverage.</li><li>Retirement savings programs with employer contributions.</li><li>Professional development and educational assistance opportunities.</li><li>Generous paid time off and paid holidays.</li><li>Wellness and employee engagement programs.</li></ul>Additional Details<ul><li>Work Model: Hybrid 3x onsite.</li><li>Full-time, limited-term position lasting approximately three years.</li><li>High-visibility role supporting multiple strategic transformation initiatives.</li><li>Opportunity to work across business, operations, and technology functions.</li><li>Collaborative, mission-driven environment focused on innovation and continuous improvement.</li></ul>
2026-09-09T00:00:00Z

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