We are looking for a skilled Help Desk/Desktop Support Analyst to provide efficient technical assistance to end users in both onsite and remote settings. This role is based in Turtle Creek, Pennsylvania, and offers a long-term contract opportunity. Ideal candidates will have hands-on experience in troubleshooting, system administration, and IT support within a Windows environment.<br><br>Responsibilities:<br>• Prepare and deploy laptops for both new and existing users, ensuring proper imaging and configuration.<br>• Manage user accounts in Active Directory and Office 365, maintaining security and accessibility.<br>• Deliver prompt technical support for hardware, software, and network issues, both onsite and remotely.<br>• Set up and configure IT hardware, including desktops and peripherals, while resolving technical challenges.<br>• Provide ongoing IT support within a manufacturing environment to ensure smooth operations and productivity.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills.<br><br>Responsibilities:<br>• Provide first-line technical support to users, addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications.<br>• Administer user accounts and permissions through Active Directory.<br>• Assist with configuring and maintaining desktop systems to meet organizational needs.<br>• Perform basic troubleshooting for system errors and connectivity problems.<br>• Collaborate with other IT teams to escalate and resolve complex technical issues.<br>• Maintain accurate records of issues and their resolutions in the service management system.
Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills & Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Riverview, Michigan. In this Contract to permanent position, you will provide comprehensive technical support to end users, ensuring the smooth operation of computer systems, applications, and platforms. The ideal candidate will have a proactive approach to troubleshooting, strong communication skills, and a passion for delivering exceptional customer service.<br><br>Responsibilities:<br>• Provide technical support to end users by diagnosing and resolving hardware, software, and network issues.<br>• Install, configure, and maintain workstations, peripheral devices, and network components.<br>• Document and manage help desk tickets, ensuring timely resolution and accurate record-keeping.<br>• Perform on-site analysis and resolution of IT issues, recommending and implementing effective solutions.<br>• Apply software updates, patches, and upgrades as needed to maintain system functionality.<br>• Support email systems, network connectivity, telecommunications, and peripheral equipment.<br>• Assist with the deployment, monitoring, and maintenance of IT systems, including data backups and security standards.<br>• Maintain an inventory of IT assets and ensure compliance with organizational IT policies.<br>• Prepare and update documentation, following established operating procedures.<br>• Participate in on-call rotations and work off-shift hours as required to meet project deadlines.
Position Overview:<br>This role is responsible for providing Tier II IT support and troubleshooting functions to<br>ensure timely resolution of IT services that support essential business functions. The Service Desk Technician II is primarily responsible for monitoring and<br>resolving escalated Service Desk incidents/ticketing requests, collaborating with vendors,<br>maintaining inventory, and delivering user training to ensure optimal system performance<br>for employees, contractors, and other staff members.<br>Key Responsibilities:<br>• Troubleshoots and resolves end user hardware, software and networking issues to<br>ensure optimal performance.<br>• Diagnoses and resolves Tier II performance issues on user systems.<br>• Provides Tier II support for escalated issues from Tier I technicians Install,<br>Configure, and Troubleshoot user systems (PC's, Laptops, Multifunction Printers,<br>Tablets, Smartphones, Windows Operating Systems, and Software applications).<br>• Works with outside consultants and vendors to resolve IT issues.<br>• Installs, configures, and troubleshoots user systems (PC's, Laptops, Multifunction<br>Printers, Tablets, Smartphones, Windows Operating Systems, and Software<br>applications).<br>• Remediates user systems to remove malware, spyware, viruses, etc.<br>• Diagnoses and resolves basic network connectivity issues.<br>• Supports migration projects through testing and deployment.<br>• Participated in user onboarding and offboarding by assisting with setup of new user<br>hardware and deploying end user devices, as well as managing equipment returns.<br>• Provides user training in best practices for technology usage and security protocols<br>as needed.<br>• Maintains high level of adherence to cybersecurity principles, ethics practices, and<br>company policies.<br>• Travels to remote sites as needed to provide on-site User Support.<br>• Required to participate in standby or on-call rotation to meet deadlines or address<br>emergencies as needed.<br>• Performs other duties or special projects as required or assigned
<p>The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.</p><p>This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.</p><p>Day-to-Day Responsibilities</p><p>• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations </p><p>• Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines</p><p>• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform</p><p>• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience</p><p>• Assist senior team members with minor system configurations or enhancements requested by the business</p><p>• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support</p><p>• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users</p><p>• Collaborate effectively within a team environment while maintaining a strong customer service mindset</p>
We are looking for a motivated Help Desk/Desktop Support Analyst to join our team in Houston, Texas. This contract-to-permanent position offers an opportunity to provide critical technical support to end-users while gaining exposure to a dynamic IT environment. The ideal candidate will excel at troubleshooting, customer service, and working collaboratively to ensure seamless operations.<br><br>Responsibilities:<br>• Deliver first-line technical assistance for hardware, software, and network-related issues.<br>• Diagnose and resolve problems involving desktops, laptops, mobile devices, and peripheral equipment.<br>• Manage user accounts, including password resets and access provisioning via tools such as Active Directory and Microsoft 365.<br>• Escalate unresolved issues to higher-level support teams for advanced troubleshooting.<br>• Record incidents, solutions, and processes systematically within the ticketing system.<br>• Facilitate onboarding and offboarding procedures, including device setup and user account configuration.<br>• Track and maintain an inventory of IT assets to ensure proper documentation and accountability.<br>• Adhere to established IT policies, procedures, and security standards to maintain system integrity.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Dallas, Texas. In this role, you will provide hands-on IT support to end users, assist with office setup, and manage daily IT processes. This position offers the opportunity to contribute to technical projects and process improvements while collaborating with internal and external stakeholders.<br><br>Responsibilities:<br>• Provide direct IT support to end users, addressing hardware, software, and connectivity issues.<br>• Assist with office setup and ensure all IT equipment is properly configured and operational.<br>• Coordinate with external vendors to support IT needs and resolve service issues.<br>• Manage and track service desk tickets, ensuring timely resolution and follow-up.<br>• Troubleshoot basic networking issues, including connectivity and performance problems.<br>• Support both PC and Mac environments, conducting installations, updates, and maintenance.<br>• Collaborate with the Lead Engineer to improve IT processes and implement small technical projects.<br>• Maintain and manage Microsoft 365 tools and ensure seamless user experiences.<br>• Deliver excellent customer service across all levels of the organization, fostering positive relationships.<br>• Occasionally provide after-hours or weekend IT assistance as needed.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Valencia, California. This long-term contract position is ideal for someone with a strong background in troubleshooting hardware and software, providing end-user support, and managing desktop setups. If you are passionate about delivering excellent technical support and thrive in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide hands-on technical support for desktops, including troubleshooting hardware and software issues.<br>• Assist with imaging and configuring PCs using tools such as Autopilot.<br>• Address end-user support requests, including password resets, software installations, and connectivity troubleshooting.<br>• Manage and resolve service desk tickets promptly and efficiently.<br>• Maintain and support Active Directory, ensuring proper user access and permissions.<br>• Collaborate with team members to ensure seamless execution of data transfers and system setups.<br>• Utilize ticketing systems, such as Freshservice, to track and document support tasks.<br>• Offer guidance and training to users on basic technical issues and system usage.<br>• Support the deployment and maintenance of Microsoft Intune for device management.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Grand Rapids, Michigan. This is a contract-to-permanent position, offering an excellent opportunity to contribute to technical support operations while advancing your career. In this role, you will provide front-line assistance to users, ensuring smooth functionality of hardware, software, and system access.<br><br>Responsibilities:<br>• Provide Tier 1 support for hardware, software, and user inquiries, resolving issues efficiently and escalating complex problems when necessary.<br>• Manage and troubleshoot user accounts and permissions within Active Directory.<br>• Configure and maintain Windows 10/11 operating systems and associated applications.<br>• Monitor and respond to incoming service desk tickets, ensuring timely resolution and user satisfaction.<br>• Clearly explain technical solutions to non-technical users to facilitate understanding and resolution.<br>• Oversee daily help desk operations, including triaging and routing support requests.<br>• Follow up with users to confirm that issues have been resolved to their satisfaction.<br>• Maintain up-to-date knowledge of system functionality, navigation, and processes.<br>• Perform additional technical support duties as assigned, ensuring the overall reliability of IT services.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Jasper, Indiana. In this long-term contract position, you will play a critical role in providing technical support and troubleshooting services to ensure seamless operations. If you have a strong background in resolving IT issues and enjoy helping users navigate technical challenges, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and provide effective solutions to technical issues.<br>• Manage user accounts and permissions through Active Directory.<br>• Troubleshoot and resolve issues related to Microsoft Windows operating systems, including Windows 10.<br>• Diagnose and repair basic hardware and software problems.<br>• Assist users with installing and configuring software applications.<br>• Document technical issues and resolutions to maintain accurate records.<br>• Collaborate with team members to address complex IT challenges.<br>• Ensure all systems are functioning efficiently and perform routine maintenance as needed.<br>• Provide clear and thorough communication to users regarding issue resolution and updates.
<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.</p><p>• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.</p><p>• Set up new workstations, including hardware configuration and software installation.</p><p>• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.</p><p>• Configure and register mobile devices in Intune to ensure compliance and functionality.</p><p>• Assist with new user onboarding by setting up devices and ensuring access to required systems.</p><p>• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.</p><p>• Collaborate with team members to address complex technical issues and provide timely resolutions.</p><p>• Ensure all technical support is delivered in accordance with company policies and best practices.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Draper, Utah. In this long-term contract position, you will play a vital role in providing technical assistance and support to both local and remote employees. This role requires strong troubleshooting abilities and the capacity to handle a diverse range of IT responsibilities effectively.<br><br>Responsibilities:<br>• Manage user accounts and permissions using Active Directory and Okta throughout their lifecycle.<br>• Provide timely and effective technical support for help desk issues, ensuring minimal disruption to users.<br>• Configure and deploy corporate workstations for new hires and existing staff upgrades.<br>• Assist employees with resolving hardware, software, and networking concerns, both locally and remotely.<br>• Maintain and troubleshoot office meeting room technologies, including audiovisual equipment.<br>• Collaborate with cross-functional teams to execute IT projects, system upgrades, and process enhancements.<br>• Utilize tools such as Microsoft Intune or Desktop Central to manage Windows environments efficiently.<br>• Work with a variety of SaaS platforms, including Google Suite, Jira, Confluence, Okta, and Zapier.<br>• Contribute to automation initiatives to streamline IT operations and improve system efficiency.
<p>We are looking for a detail-oriented T&E Analyst to join our team in Hudson County, New Jersey. In this role, you will handle high-volume travel and expense processing while ensuring accuracy and compliance with company policies. The ideal candidate will have experience with Concur systems and be adept at managing cost allocations and expense reporting.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the processing of high-volume travel and expense reports, ensuring accuracy and compliance with organizational policies.</p><p>• Utilize Concur systems to manage travel and expense submissions efficiently.</p><p>• Perform detailed cost allocation and analysis to support financial reporting and budgeting.</p><p>• Collaborate with various departments to address discrepancies and provide solutions for expense-related inquiries.</p><p>• Prepare and maintain accurate records for expense reporting and fund allocation.</p><p>• Conduct regular audits to ensure all expense reports meet company and regulatory standards.</p><p>• Provide training and support to staff on T&E policies and Concur system usage.</p><p>• Identify opportunities for process improvements and implement solutions to enhance efficiency.</p><p>• Generate and analyze expense-related data to assist in financial decision-making.</p>
<p>We are seeking a highly experienced <strong>Microsoft Security Framework Engineer</strong> to lead the full activation and optimization of the Microsoft Security stack within our Microsoft 365 E5 environment. This is a critical contract role focused on designing, configuring, and deploying a comprehensive security framework to protect endpoints, identities, cloud applications, email, and sensitive Protected Health Information (PHI).</p><p>The successful candidate will serve as the subject matter expert responsible for implementing Microsoft Defender and Purview capabilities from the ground up, ensuring alignment with industry best practices and regulatory requirements.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end design, configuration, and deployment of the full Microsoft Security stack, including:</li><li>Microsoft Defender for Endpoint</li><li>Microsoft Defender for Office 365 Plan 2</li><li>Microsoft Defender for Identity</li><li>Microsoft Defender for Cloud Apps</li><li>Entra ID Protection</li><li>Microsoft Purview (Data Loss Prevention (DLP) and Sensitivity Labels for PHI)</li><li>Architect and implement a cohesive Microsoft security framework that integrates all components for maximum protection and visibility</li><li>Configure advanced threat protection, automated investigation and response (AIR), attack surface reduction rules, and device control policies</li><li>Design and deploy Purview DLP policies and sensitivity labeling strategies tailored for PHI protection and regulatory compliance (HIPAA, etc.)</li><li>Implement Entra ID Protection policies, Conditional Access, and identity threat detection capabilities</li><li>Conduct security assessments, gap analysis, and provide recommendations to strengthen the overall security posture</li><li>Collaborate with internal IT, security, and compliance teams to ensure successful adoption and operational handover</li><li>Develop documentation, runbooks, and knowledge transfer materials for ongoing management and maintenance</li><li>Provide expert guidance on Microsoft 365 E5 security licensing, features, and roadmap</li></ul><p><br></p>
<p>Are you detail-oriented, analytical, and passionate about data accuracy and process improvement? Our company is looking for a Master Data Entry Clerk to play a key role in managing and optimizing content and product data across our catalog of products. Join a collaborative team environment where your contributions help drive business success.</p><p><strong>Responsibilities:</strong></p><ul><li>Develop and refine content for complex product lines, ensuring clarity and accuracy.</li><li>Research, analyze, and update product specification data for tens of thousands of items.</li><li>Generate and deliver reports detailing product enrichment status, missing content, and sales data for all levels of the department.</li><li>Partner with product teams to analyze sales data and report on opportunities for category improvement.</li><li>Utilize advanced skills in Excel and SQL to query, analyze, and combine data from multiple systems.</li><li>Review content for inconsistencies or errors, make corrections, and import revisions into the database.</li><li>Maintain and verify accuracy of product display and data for promotional and printed materials.</li></ul><p><br></p>
<p>We are looking for a skilled Business Intelligence Analyst to join our client's team on a short-term contract basis. In this role, you will leverage your expertise in data analysis, reporting, and dashboard creation to support executive-level decision-making and optimize IT operations. This position offers the flexibility of working remotely, making it ideal for professionals who thrive in independent environments.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex datasets to extract actionable insights for business operations.</p><p>• Design and develop dynamic reports and dashboards tailored for executive audiences.</p><p>• Collaborate with stakeholders to gather requirements and align analytics solutions with business needs.</p><p>• Utilize Power BI and Tableau to create visually compelling and user-friendly dashboards.</p><p>• Perform integrations between organizational tools and Power BI, ensuring seamless data flow.</p><p>• Support IT operations reporting and network operations reporting through detailed analyses.</p><p>• Apply advanced data modeling techniques to structure and organize information effectively.</p><p>• Develop APIs to facilitate data sharing and enhance reporting capabilities.</p><p>• Enable data-driven decision-making by providing accurate and timely insights.</p><p>• Work independently while contributing to team objectives and fostering collaboration.</p><p><br></p><p>Top 3 Hard Skills:</p><p>1 Past experience performing API integrations between SAAS tools and Power BI</p><p>2 Experience building dashboards for an executive level audience</p><p>3 Prior experience in IT Operations reporting or network operations reporting</p>
<p>We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time</u></strong> role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth operations.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 systems and Active Directory.</p><p>• Manage service desk tickets efficiently, ensuring timely resolutions and accurate documentation.</p><p>• Provide support for mobile device management, ensuring devices are configured and operating effectively.</p><p>• Collaborate with team members to address IT concerns and implement solutions that align with business needs.</p><p>• Maintain a detail-oriented and courteous approach while assisting end-users with technical problems.</p><p>• Follow established protocols and procedures to ensure consistent and reliable IT support services.</p><p>• Monitor and report recurring issues, offering recommendations to improve processes and prevent future problems.</p><p>• Stay updated on emerging IT trends and technologies to enhance support capabilities.</p><p>• Ensure compliance with company policies and security standards in all IT-related tasks.</p>
<p>In order to better equip the front office teams, and in the context of tremendous growth in our trading portfolios, we are developing a greenfield Risk & PnL engine within our CTRM (Commodity Trading & Risk Management system). We are seeking someone with strong C++ and Python development skills, coupled with an understanding of risk and an interest in commodities trading. You will join one other team member in Houston, with the rest of the team based in London. </p><p><br></p><p>In this role, you will: </p><p><br></p><p>Deploy: Roll-out of the new Risk & PnL engine to our Americas business (trading desks & risk management teams) – be the team’s ambassador in Houston, closely collaborating both with the business and other tech teams </p><p><br></p><p>Team-up: Liaise and work with the rest of the new Risk & PnL engine Dev team in London on any development needed by the Americas business </p><p><br></p><p>Develop: Leverage core components of the new Risk & PnL engine, and other parts of the CTRM to develop reports, tools and functionalities required by the business </p><p><br></p><p> As a Risk Strategist you will be at the crossroads of the development of this new Risk & PnL engine, facing both business priorities and technical challenges. You will often face ambiguous problems requiring you to define not only the answer but also the question. </p><p><br></p><p>This role involves regular travel to London, to ensure close collaboration with the rest of the new risk engine Dev team. </p><p><br></p><p><br></p>
<p>We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.</p><p>• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.</p><p>• Support and troubleshoot Adobe Creative Suite applications for end users.</p><p>• Administer and manage Intune for device and application security.</p><p>• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.</p><p>• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.</p><p>• Utilize Active Directory and Azure Active Directory for user account management and access control.</p><p>• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.</p><p>• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.</p><p>• Collaborate with team members to continuously improve IT support processes and practices.</p>
<p>We are looking for a detail-oriented Financial Technical Operations Analyst to join our team in Dallas, Texas. In this role, you will serve as a key financial partner, offering strategic insight and operational support to enhance business performance. You will collaborate across departments to ensure financial accuracy, streamline processes, and contribute to the effective management of resources.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary finance advisor to operations management, bridging communication between business teams and corporate finance.</p><p>• Offer strategic financial guidance to leadership while supporting decision-making processes.</p><p>• Partner with teams to manage inventory effectively, identify cost-saving opportunities, and improve operational workflows.</p><p>• Lead the development of annual budgets and monthly forecasts by analyzing costs, accounts, and labor efficiency metrics.</p><p>• Create and maintain detailed financial reports by product line and profit center, including allocations and variance analysis.</p><p>• Coordinate physical inventory counts and reconciliations, investigating and resolving any discrepancies.</p><p>• Ensure adherence to internal controls and company policies, preparing accurate documentation for audit purposes.</p><p>• Collaborate with cross-functional teams to deliver budgeting, forecasting, and ad hoc financial reports.</p><p>• Work closely with external auditors to provide necessary documentation during audits.</p><p>• Prepare and distribute monthly profit and loss statements to executive and local management.</p>
<p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>
We are looking for an experienced Penetration Tester to join our cybersecurity team and enhance the security of our Windows-based systems. The ideal candidate will play a key role in identifying vulnerabilities, conducting simulated attacks, and implementing strategies to safeguard critical infrastructure, including servers, endpoints, and Active Directory environments. This position offers an opportunity to apply advanced penetration testing techniques and collaborate with IT teams to strengthen security measures.<br><br>Responsibilities:<br>• Perform penetration tests and security evaluations of Windows environments, including Active Directory, servers, endpoints, and domain controllers.<br>• Execute red team scenarios to simulate real-world attack tactics, techniques, and procedures.<br>• Identify and exploit vulnerabilities within Windows systems, applications, and networks, documenting findings comprehensively.<br>• Develop and utilize custom scripts and tools using programming languages such as PowerShell, Python, C++, or C#.<br>• Work closely with IT teams to address security gaps and implement mitigation strategies.<br>• Prepare detailed reports outlining vulnerabilities and actionable recommendations to fortify Windows infrastructure.<br>• Stay updated on emerging threats, attack vectors, and techniques targeting Windows-based systems.<br>• Evaluate Group Policy Objects and other system configurations to ensure adherence to security standards.<br>• Support the improvement of cybersecurity practices by sharing insights and conducting knowledge transfer sessions.
<p>We are seeking experienced CyberArk L2/L3 Administrator to support an enterprise Privileged Access Management (PAM) environment focused on server-based access control. This role will work alongside an existing CyberArk SME to manage privileged account onboarding, password rotation, incident response and audit support. This is a hands-on operational role requiring strong CyberArk knowledge, solid troubleshooting ability, and comfort working in a fast-moving environment with on-call expectations.</p><p><br></p><p>This role is 4 days/week onsite in Marysville, OH</p><p><br></p><p><strong>CyberArk Administration</strong></p><p>• Support CyberArk EPV, PVWA, CPM, and PSM modules in a large enterprise environment</p><p> • Perform privileged account onboarding into CyberArk safes (currently a manual process)</p><p> • Manage password rotation, reconciliation, and platform configuration</p><p> • Monitor and troubleshoot access failures, rotation errors, and session issues</p><p> • Assist with time‑boxed privileged access and Break Glass workflows</p><p><strong>Operational Support</strong></p><p>• Work from ServiceNow request queues (access, activities, break/fix) with a 2‑day SLA</p><p> • Respond to severity‑based incidents; Sev1 requires 2‑hour response</p><p> • Participate in weekend on‑call rotations (Sat → Sun)</p><p> • Assist users with CyberArk workflows and provide training as needed</p><p><strong>Audit, Compliance & Security</strong></p><p>• Provide evidence for audits, including access approvals and session recording review</p><p> • Investigate suspicious activity using CyberArk logs and integrated SIEM alerts (QRadar)</p><p> • Support Disaster Recovery activities (e.g., adjusting password rotation parameters)</p><p><strong>Process Improvement & Automation</strong></p><p>• Recommend improvements to reduce manual onboarding</p><p> • Use scripting (PowerShell/Python) to streamline repeatable tasks</p><p> • Contribute to future automation between ServiceNow and CyberArk</p>
<p>We are partnering with a well-established organization seeking a <strong>Network Security Solutions Architect (FORTINET)</strong> to lead the design, implementation, and optimization of enterprise-grade security environments. This role serves as a senior technical authority for firewall and secure access solutions, working closely with internal delivery teams and end users to strengthen network resilience and data protection.</p><p>This is a hands-on role for someone who enjoys translating business requirements into secure, scalable architectures while remaining deeply involved in implementation and ongoing support.</p><p>PKey Responsibilities</p><ul><li>Act as the primary technical lead for network security initiatives, with an emphasis on next-generation firewall and secure connectivity solutions</li><li>Partner with internal stakeholders to assess requirements, recommend architectures, and guide solution delivery from design through deployment</li><li>Design security architectures aligned with organizational standards, regulatory requirements, and industry best practices</li><li>Lead implementation efforts across firewall platforms, secure remote access, endpoint security, and centralized security management tools</li><li>Provide advanced troubleshooting and escalation support for complex security and network issues</li><li>Participate in solution validation activities, including pilots and proof-of-concept initiatives</li><li>Develop and maintain technical documentation such as architecture diagrams, configuration standards, and operational procedures</li><li>Deliver knowledge transfer sessions and technical training to internal teams and business stakeholders</li><li>Stay current on evolving threat landscapes, security technologies, and emerging best practices</li><li>Serve as a trusted technical advisor, helping guide long-term security strategy and continuous improvement efforts</li></ul><p>rQualifications & Experience</p><ul><li>Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related discipline (or equivalent experience)</li><li>Deep hands-on experience designing and supporting enterprise network security environments</li><li>Strong expertise with next-generation firewall platforms, centralized management, log analysis, and endpoint security tools</li><li>Advanced understanding of networking concepts including routing, VPNs, IPS/IDS, and secure access technologies</li><li>Familiarity with recognized security frameworks and compliance standards (e.g., NIST, ISO, PCI)</li><li>Relevant industry certifications are highly valued (advanced firewall/security certifications preferred)</li><li>Proven ability to diagnose and resolve complex technical issues in production environments</li><li>Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences</li><li>Comfortable working independently while collaborating across multiple teams and projects</li><li>Willingness to travel occasionally for on-site implementations, stakeholder meetings, or training sessions</li></ul>