<p>Our client in in the local government sector based in Baltimore, Maryland is seeking a detail-oriented Insurance Verification Specialist to join their team!</p><p><br></p><p>Responsibilities:</p><ul><li>Conducting regular follow up and communicating with clinic patients over the phone in a detail-oriented manner.</li><li>Schedule patient visits, including new patient appointments, follow up visits, rescheduling of missed appointments, laboratory tests, and/or other medical appointments</li><li>Collecting and entering patient information such as insurance details, income, and family size into the electronic medical record.</li><li>Utilizing clinical electronic medical records for data entry and management.</li><li>Conducting patient registration, which includes obtaining demographic information.</li><li>Ensuring data accuracy while entering into a spreadsheet and the electronic medical record.</li><li>Making phone calls to patients to gather necessary details for calculating federal poverty limit.</li><li>Monitoring patient accounts and taking actions when necessary.</li></ul><p><br></p>
<p>We are seeking a skilled and detail-oriented <strong>Medical Billing Specialist</strong> with experience in the behavioral health field to join our team in Massillon, Ohio. This dynamic role focuses on managing crucial billing operations while ensuring accuracy, compliance, and efficiency across various responsibilities. As part of a collaborative and supportive environment, this position is contract-to-permanent, offering an excellent opportunity for professional growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle <strong>full-cycle medical billing</strong> processes, including coding, claims submission, and resolving denied claims.</li><li>Perform follow-ups and rebilling to secure timely resolutions for outstanding claims.</li><li>Assist the Human Resources team with <strong>annual and monthly compliance recertifications</strong>.</li><li>Support general accounting functions, including crossover billing duties.</li><li>Utilize specialized software such as <strong>Ritten</strong> for behavioral health billing and <strong>QuickBooks</strong> for general financial processes.</li><li>Manage and maintain organized, <strong>accurate records within electronic medical systems (EMR)</strong>.</li><li>Collaborate with internal team members to ensure efficient workflows and solve problems effectively.</li><li>Demonstrate <strong>reliability, adaptability</strong>, and an eagerness to learn new systems and procedures.</li><li>Adhere to established policies and procedures to maintain compliance and ensure billing accuracy.</li></ul>
<p>We are looking for a dedicated Medical Front Desk Specialist to join our Dermatology team in San Francisco, California. This role involves delivering exceptional administrative and patient support in a fast-paced dermatology office. As part of our front desk team, you will play a key role in ensuring smooth operations, accurate scheduling, and an outstanding patient experience. This is a long-term contract position offering stability and growth opportunities.</p><p><br></p><p>Hours change each week: 7AM-3PM and then 9AM-6PM depending if you are the opening shift or closing. Must have schedule flexibility.</p><p><br></p><p>This is contract to hire</p><p><br></p><p>We are looking for someone who is polished and patient oriented.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients warmly and assist with check-in and pre-screening processes to ensure a seamless experience.</p><p>• Handle cash transactions and manage billing functions with accuracy and attention to detail.</p><p>• Coordinate appointments and schedules by collaborating effectively with providers and staff.</p><p>• Maintain and update medical records while ensuring compliance with relevant regulations.</p><p>• Answer inbound calls promptly and provide helpful information or direct inquiries appropriately.</p><p>• Monitor and manage office supplies, ensuring inventory is maintained and organized.</p><p>• Utilize electronic health record (EHR) systems efficiently to support daily operations.</p><p>• Perform general administrative duties as needed to support the team and office functions.</p><p>• Create and maintain charts, graphs, and other documentation to support office operations.</p><p><br></p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013329397**</p>
<p>We are seeking a Customer Service Representative to join our healthcare team in south Minneapolis, Minnesota. This role involves being a supportive and friendly voice in person and via phone, providing excellent service to our clients, and managing a variety of tasks simultaneously. The ideal candidate will be eager to learn new things and understand how their role contributes to the broader team. This position offers a contract to hire possibility. </p><p><br></p><p>Responsibilities:</p><p>• Handle between 20 and 40 calls from patients and case managers daily</p><p>• Accurately input orders into our order system</p><p>• Conduct follow-up on orders that may be delayed</p><p>• Review fee schedules to confirm benefit eligibility</p><p>• Submit and process authorizations to insurance companies</p><p>• Work proactively with management to define their career path</p><p>• Apply basic medical terminology knowledge in customer interactions</p><p>• Utilize customer service software for efficient service delivery</p><p>• Perform data entry tasks as needed</p><p>• Maintain electronic medical records in an organized and efficient manner.</p>
<p>We are looking for a dedicated Medical Billing Specialist to join our team in Glen Burnie, Maryland. In this Contract-to-permanent role, you will play a critical part in ensuring accurate and timely processing of medical claims while maintaining compliance with industry standards. The ideal candidate will bring a strong understanding of medical billing practices and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Submit medical claims to insurance companies and ensure timely reimbursement for healthcare services provided.</p><p>• Verify the accuracy of patient demographic information and insurance details to prevent claim errors.</p><p>• Review denied or unpaid claims and work on appeals to secure payment.</p><p>• Communicate effectively with insurance companies, healthcare providers, and patients to address billing concerns.</p><p>• Utilize medical coding knowledge, including ICD-10, to process claims accurately.</p><p>• Maintain confidentiality of patient information in compliance with healthcare regulations.</p><p>• Handle insurance verifications and follow up on outstanding claims.</p><p>• Collaborate with team members to streamline billing processes and improve efficiency.</p><p>• Utilize electronic medical record (EMR) systems to manage data entry and documentation.</p><p>• Stay updated on changes in medical billing procedures and insurance policies.</p>
We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. In this role, you will oversee vital front office functions, including patient registration, surgery scheduling, and administrative coordination within an outpatient clinical environment. This is a Contract position requiring strong organizational and communication skills to ensure smooth clinic operations and exceptional patient care.<br><br>Responsibilities:<br>• Welcome patients warmly at the front desk and assist with inquiries related to appointments, payments, and schedules.<br>• Coordinate surgery scheduling and communicate effectively with providers to ensure alignment with patient needs.<br>• Utilize reference tools to provide accurate doctor-patient support and respond promptly to non-clinical concerns.<br>• Maintain clinic databases and directories, ensuring accurate and organized information management.<br>• Process internal forms and manage daily administrative tasks such as distributing faxes, filing documentation, and handling mail.<br>• Respond to non-clinical patient messages and CRM inquiries, escalating issues as necessary.<br>• Ensure compliance with organizational service standards and contribute to a positive clinic environment.<br>• Adapt communication styles to suit various patient and team situations while addressing urgent needs calmly.<br>• Facilitate patient check-in and check-out processes efficiently, ensuring a seamless experience.<br>• Collaborate with team members to manage multiple priorities and maintain clinic workflow.
We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. This is a contract position focused on supporting front office functions, patient coordination, and surgery scheduling within an outpatient clinical environment. The ideal candidate will play a vital role in ensuring smooth administrative operations and providing an exceptional patient experience.<br><br>Responsibilities:<br>• Welcome patients upon arrival, assist with initial inquiries, and manage check-in and check-out processes at the front desk.<br>• Coordinate surgery scheduling and communicate with providers to address urgent patient needs.<br>• Offer administrative support to doctors and patients using reference materials and tools.<br>• Maintain and update information databases, directories, and internal forms.<br>• Handle patient messages and inquiries, escalating non-clinical concerns as needed.<br>• Process and distribute faxes, mail, and clinic-specific documentation efficiently.<br>• Ensure compliance with organizational and departmental service standards.<br>• Support appointment scheduling and payment processing in alignment with clinic protocols.<br>• Utilize electronic medical records (EMR) systems to manage patient information securely and accurately.<br>• Collaborate with team members to ensure seamless daily operations within the clinic.
<p>We are seeking a detail-oriented <strong>Pharmacy Technician </strong>to join our Specialty Pharmacy team. This long-term contract position is ideal for someone skilled in patient and provider communication, prescription data entry, and supporting pharmacists in medication dispensing. The role involves verifying patient information, managing calls and faxes, and ensuring prescription accuracy in a fast-paced, compliance-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls from patients, prescribers, and healthcare professionals, ensuring excellent customer service.</p><p>• Manage and prioritize order queues, processing the oldest requests first to maintain workflow efficiency.</p><p>• Oversee the accurate shipment of specialty pharmacy orders, ensuring timely delivery to patients.</p><p>• Monitor pharmaceutical inventory levels, including ordering, receiving, verifying, and stocking medications and supplies.</p><p>• Uphold federal and state regulations and adhere to ethical standards in all aspects of job performance.</p><p>• Collaborate with team members to address operational challenges and complete assigned tasks effectively.</p><p>• Maintain detailed and accurate records of pharmacy operations to ensure compliance and accountability.</p><p>• Assist in resolving issues related to patient scheduling, insurance verification, and electronic medical records.</p><p>• Perform other duties as assigned to support the overall functioning of the pharmacy.</p><p>• Continuously update knowledge of medical terminology to improve communication and administrative processes.</p>
<p>We are looking for a meticulous Billing Clerk to join our team in North Andover, Massachusetts. In this role, you will handle medical billing processes, ensuring accuracy and compliance with industry standards while working closely with healthcare providers, insurance companies, and patients. This position is ideal for professionals with medical billing experience who enjoy a dynamic, collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance providers with precision and attention to detail.</p><p>• Investigate and resolve denied or rejected claims to secure timely reimbursements.</p><p>• Verify patients' insurance coverage and eligibility prior to submitting claims.</p><p>• Oversee accounts receivable, recording payments and applying necessary billing adjustments.</p><p>• Collaborate with healthcare staff to address and correct coding discrepancies.</p><p>• Generate comprehensive financial reports to monitor billing performance and metrics.</p><p>• Ensure compliance with Medicare, Medicaid, and private insurance regulations.</p><p>• Utilize medical billing software and electronic health record systems effectively.</p><p>• Provide responsive customer service by addressing patient and insurance inquiries regarding billing.</p><p>• Conduct follow-ups on unpaid claims to facilitate proper payment collection.</p><p><br></p><p><br></p><p>If interested, please reach out to jeremy.tranfaglia@roberthalf</p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring a<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULE: Part-Time Weekend Overnight Shift; </strong>Every Saturday & Sunday, 11:00 PM – 7:00 AM; Perfect for those seeking a weekend-only role with overnight flexibility.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring two<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULES AVAILABLE:</strong></p><ul><li>Part Time: Every Saturday/Sunday 7a-3:30pm </li><li>Part Time: Every Saturday/Sunday 3p-11p – </li></ul><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul><p><br></p>
<p>Are you a detail-oriented professional with excellent communication and multitasking skills? We are seeking a <strong>Patient Administrative Specialist</strong> to join a dynamic outpatient clinical setting. As a <strong>Patient Administrative Specialist</strong>, you will be at the forefront of patient interaction, ensuring a smooth and professional experience. The <strong>Patient Administrative Specialist</strong> plays a vital role in the daily administrative operations of the clinic, handling patient coordination, front desk responsibilities, and surgery scheduling.</p><p>Schedule: Monday–Friday, 8:30 AM – 5:00 PM | 6-Month Onsite Contract</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform front desk check-in and check-out functions for patients.</li><li>Greet and welcome patients while addressing initial inquiries regarding appointments, payments, and schedules.</li><li>Answer and route calls on a multi-line phone system; take messages for clinic staff and physicians.</li><li>Ensure all insurance verifications and authorizations are completed prior to appointments.</li><li>Coordinate with providers regarding schedule preferences and urgent patient needs.</li><li>Support physician-patient communications using internal documents and tools.</li><li>Maintain databases, process internal forms, and handle various clerical tasks.</li><li>Use electronic medical record systems and phone systems to perform job duties efficiently.</li><li>Deliver excellent service that meets or exceeds organizational standards.</li><li>Manage non-clinical customer relationship messages (CRMs) and escalate as needed.</li><li>Handle incoming/outgoing faxes, clinic mail, and organize clinic-specific documents.</li></ul>
We are looking for a dedicated Medical Insurance Claims Specialist to join our team on a contract basis in San Diego, California. In this role, you will manage insurance claims, verify patient eligibility, and ensure accurate processing of medical billing. This position requires strong communication skills, attention to detail, and a commitment to delivering excellent service to patients and healthcare professionals.<br><br>Responsibilities:<br>• Verify patients’ insurance coverage, including eligibility, copayments, deductibles, and pre-authorization requirements.<br>• Submit and manage treatment authorizations, ensuring timely approvals and addressing denials or escalations.<br>• Communicate with patients to explain their insurance benefits, financial responsibilities, and address any concerns.<br>• Collaborate with billing staff to ensure accurate processing of claims based on verified insurance information.<br>• Maintain detailed documentation of insurance verification activities, including interactions with insurance providers and patients.<br>• Resolve discrepancies in coverage and authorization denials, escalating complex cases when necessary.<br>• Coordinate with healthcare providers and administrative teams to improve the patient experience.<br>• Ensure compliance with patient confidentiality regulations and organizational policies.<br>• Educate patients on out-of-pocket expenses and assist with inquiries about billing procedures.
We are looking for a Patient Administrative Specialist to join our outpatient clinic team in Palo Alto, California. In this contract position, you will play a crucial role in coordinating new patient activities, scheduling surgeries, and managing various front office operations. This role requires exceptional organizational skills and the ability to provide outstanding administrative support to ensure smooth clinic operations.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-in and check-out processes.<br>• Welcome patients warmly and assist them with inquiries related to appointments, payment options, and scheduling.<br>• Coordinate with healthcare providers to accommodate scheduling preferences and address urgent patient needs.<br>• Provide administrative support to doctors and patients by utilizing reference tools and documentation systems.<br>• Maintain accurate databases for information, paging directories, and internal forms.<br>• Deliver excellent customer service by adhering to organizational and departmental standards.<br>• Respond to non-clinical inquiries and patient messages, escalating issues as necessary.<br>• Handle and distribute faxes, mail, and clinic-specific documentation efficiently.<br>• Organize and manage filing systems to ensure proper documentation storage.<br>• Support surgery scheduling processes and ensure all patient coordination tasks are completed accurately.
We are looking for a detail-oriented Chart Processing Specialist to join our team in Phoenix, Arizona. In this role, you will be responsible for managing medical records, handling company mail, and providing administrative support to ensure smooth operations. This is a long-term contract opportunity within the healthcare industry, offering the chance to contribute to the effective management of important records and compliance processes.<br><br>Responsibilities:<br>• Process incoming medical charts with accuracy, ensuring compliance with established regulations and standards.<br>• Conduct weekly audits to verify the accuracy and completeness of medical records.<br>• Organize, sort, and archive physical and digital medical records efficiently.<br>• Handle incoming and outgoing company mail, including sorting, distributing, and maintaining accurate records.<br>• Prepare and dispatch mail, packages, and boxes as required.<br>• Maintain the organization and cleanliness of document storage areas and ensure equipment is in working order.<br>• Assist in monitoring and maintaining compliance with company policies and confidentiality regulations, including HIPAA.<br>• Collaborate with various departments to provide administrative support and ensure seamless office operations.<br>• Develop and maintain constructive working relationships with colleagues and external clients.<br>• Adapt to additional responsibilities and tasks to meet organizational needs.
<p>We have partnered with a client in San Jose who is seeking a Billing Specialist who can start immediately! This position is looking to convert from contract to full time depending on performance. </p><p> </p><p>Responsibilities:</p><ul><li>Prepare and submit electronic and paper claims to insurance companies, government programs, and third-party payers.</li><li>Review patient bills for accuracy and completeness before submission.</li><li>Verify patient insurance coverage and obtain necessary pre-authorizations or referrals.</li><li>Follow up on unpaid or denied claims; research and resolve billing discrepancies.</li><li>Post payments, adjustments, and denials to patient accounts.</li><li>Generate patient statements and respond to billing inquiries.</li><li>Maintain patient confidentiality and comply with HIPAA regulations.</li><li>Communicate with insurance companies, patients, and healthcare providers to resolve billing issues.</li><li>Maintain up-to-date knowledge of billing guidelines, payer policies, and coding changes (ICD-10, CPT, HCPCS).</li><li>Prepare and submit billing reports and reconcile accounts as needed.</li></ul>
<p><strong>This is an on-site position</strong></p><p>We are looking for a detail-oriented Medical Records Technician to join our team in SeaTac, Washington. In this Contract-to-Permanent position, you will play a vital role in ensuring the accuracy and accessibility of patient records by scanning, indexing, and managing medical documentation. This role requires a commitment to accuracy, confidentiality, adherence to healthcare regulations, and a strong focus on providing excellent customer service.</p><p>Responsibilities:</p><p>• Prepare and organize medical documents for scanning, including sorting, removing staples, and verifying legibility.</p><p>• Digitize paper medical records and other documentation using designated electronic systems.</p><p>• Index and assign scanned documents accurately to the corresponding patient charts using Solarity and Epic systems.</p><p>• Review scanned images for quality, clarity, and proper categorization, ensuring compliance with organizational standards.</p><p>• Address and resolve errors, duplicates, or misfiled documents in coordination with relevant staff.</p><p>• Ensure strict confidentiality and adherence to state, federal, and organizational healthcare regulations.</p><p>• Assist with general medical record duties, such as filing, retrieving, and releasing records in accordance with policies.</p><p>• Collaborate with team members to support departmental activities and initiatives aimed at process improvements.</p><p>• Provide exceptional customer service to patients and other stakeholders, following established procedures.</p>
<p><strong>Coding Specialist – Professional Fee (Pro-Fee) | $22/hr | Permanent, Remote</strong></p><p> <strong>Location:</strong> Remote (U.S. only – <em>No candidates from CA, NY, WA, or CO</em>)</p><p> <strong>Type:</strong> Permanent / Full-Time </p><p> <strong>Pay:</strong> $22 per hour + quarterly performance bonus ($500–$600 avg.)</p><p> <strong>Start Date:</strong> ASAP </p><p><br></p><p><strong>About the Role</strong></p><p>A leading shared services organization in healthcare, is seeking experienced Professional Fee (Pro-Fee) Medical Coders to join the growing team. These are permanent, full-time remote positions with excellent benefits and a flexible first-shift schedule.</p><p>You’ll be responsible for coding professional (physician) services across a designated specialty including Cardiology, Vascular, Thoracic Surgery, Orthopedic, and General Surgery. This is a production-based environment, ideal for coders who thrive on accuracy, speed, and autonomy.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review medical documentation and accurately assign CPT, ICD-10, and HCPCS codes for professional services.</li><li>Determine appropriate codes based on provider documentation and payer guidelines.</li><li>Meet production and quality standards while maintaining compliance with coding regulations.</li><li>Collaborate with team members and management to resolve coding questions.</li></ul>
<p>We are looking for a detail-oriented HIM Technician to join our clients' team in St. Helena, California. This contract position requires working onsite and involves handling medical records, ensuring accuracy in documentation, and supporting administrative processes related to patient care. The ideal candidate will play a key role in maintaining the integrity and efficiency of health information systems while adhering to established guidelines.</p><p><br></p><p>Responsibilities:</p><p>• Organize and prepare medical records for efficient scanning, ensuring compliance with established procedures and productivity standards.</p><p>• Retrieve and file paper records required for patient care, maintaining proper tracking using chart tracking software.</p><p>• Conduct interviews with mothers to gather birth certificate information and accurately input data into the electronic birth certificate system.</p><p>• Process and forward completed birth certificates to the county, manage fetal death certificates, and respond to inquiries regarding certificates.</p><p>• Operate scanning equipment, review scanned images for quality, and complete scanning processes for quality review.</p><p>• Provide assistance to physicians in resolving chart deficiencies and inquiries related to dictation, transcription, and document imaging software.</p><p>• Perform chart audits, assist in deficiency analysis, and address issues related to medical record documentation.</p><p>• Maintain the organization of the file room, retrieve charts from permanent files or off-site storage, and support record purging activities.</p><p>• Respond to user inquiries regarding the release of information and ensure proper handling of patient records.</p><p>• Perform other administrative duties as assigned to support health information management processes.</p>
We are looking for a detail-oriented and compassionate Patient Registration Specialist to join our team on a contract basis in Los Angeles, California. This role involves providing essential support to our street medicine program by ensuring patient registration and discharge processes are conducted smoothly. The ideal candidate will be skilled in customer service, knowledgeable in medical terminology, and comfortable working in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Welcome and register patients in a thorough and trauma-informed manner.<br>• Verify insurance coverage, calculate charges, and coordinate financial arrangements to ensure accurate reimbursement.<br>• Collect, review, and input required documentation into the eClinicalWorks system.<br>• Notify healthcare providers of any urgent symptoms or concerns reported by patients.<br>• Gather and report demographic data to relevant health plans and organizations.<br>• Schedule appointments and follow up on consult notes as needed.<br>• Manage patient transportation services and operate the mobile medical van when required.<br>• Handle office supplies inventory and maintain an organized work environment.<br>• Provide benefit information and assist with insurance-related inquiries.<br>• Perform other administrative duties as assigned to support the team.
<p>At Robert Half, we specialize in connecting exceptional talent with leading organizations. Our client, a reputable healthcare organization, is seeking a dedicated and detail-oriented <strong>Patient Registration Specialist</strong> to join their team. This opportunity offers flexibility within a fast-paced healthcare environment, ideal for individuals who prioritize work-life balance and enjoy helping patients with their registration needs.</p><p><strong>Position Summary:</strong></p><p>As a Patient Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a seamless registration process. You will handle patient intake, verify insurance, manage appointment scheduling, and provide outstanding customer service. This flexible schedule position is perfect for professionals seeking work-life balance while offering exceptional support in a healthcare setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients with registration and check-in processes in a professional and compassionate manner.</li><li>Verify patient information, enter data into the system, and maintain accurate records.</li><li>Collect and process co-pays, insurance information, and required documentation.</li><li>Coordinate with other departments to ensure smooth patient flow and effective communication.</li><li>Respond to patient inquiries and address concerns promptly.</li><li>Ensure compliance with patient confidentiality and HIPAA regulations.</li><li>Maintain organized and updated records in databases and filing systems.</li></ul><p><br></p>
<p>At Robert Half, we connect exceptional talent with employers across various industries. We are currently seeking a dependable and detail-oriented <strong>Patient Registration Specialist</strong> to assist with overnight operations for a healthcare client in [specific industry/organization type]. This position is crucial in ensuring smooth patient admission services during the 3rd shift, supporting patient care, and maintaining organizational excellence.</p><p><strong>Position Overview:</strong></p><p>As the <strong>Patient Registration Specialist</strong>, you will be the first point of contact for patients during evening and overnight hours. Your primary responsibility will be to manage the patient check-in process seamlessly, ensuring accurate data entry, insurance verification, and delivering excellent customer service in a compassionate manner.</p><p><strong>Responsibilities:</strong></p><ul><li>Welcome and register patients in a professional and courteous manner during overnight hours.</li><li>Collect patient demographic and insurance information and ensure accurate data entry into the system.</li><li>Verify insurance eligibility and manage authorizations as required.</li><li>Safeguard patient information and ensure compliance with HIPAA regulations.</li><li>Address patient inquiries and resolve issues, providing timely and empathetic assistance.</li><li>Handle financial responsibilities, including processing co-pays, payments, and issuing receipts.</li><li>Communicate and collaborate with healthcare staff to ensure a smooth patient experience, especially during shift changes.</li><li>Maintain and organize patient records and ensure all documentation is complete.</li><li>Troubleshoot registration-related issues to minimize delays in patient care.</li></ul><p><strong>Shift Details:</strong></p><ul><li>3rd shift hours</li><li>Must be available for evenings, overnights, and weekends as scheduled. (The specific shift schedule will be established upon hire.)</li></ul><p><br></p>
<p>At Robert Half, we connect exceptional talent with employers across various industries. We are currently seeking a dependable and detail-oriented <strong>Patient Registration Specialist</strong> to assist with overnight operations for a healthcare client in [specific industry/organization type]. This position is crucial in ensuring smooth patient admission services during the 3rd shift, supporting patient care, and maintaining organizational excellence.</p><p><strong>Position Overview:</strong></p><p>As the <strong>Patient Registration Specialist</strong>, you will be the first point of contact for patients during evening and overnight hours. Your primary responsibility will be to manage the patient check-in process seamlessly, ensuring accurate data entry, insurance verification, and delivering excellent customer service in a compassionate manner.</p><p><strong>Responsibilities:</strong></p><ul><li>Welcome and register patients in a professional and courteous manner during overnight hours.</li><li>Collect patient demographic and insurance information and ensure accurate data entry into the system.</li><li>Verify insurance eligibility and manage authorizations as required.</li><li>Safeguard patient information and ensure compliance with HIPAA regulations.</li><li>Address patient inquiries and resolve issues, providing timely and empathetic assistance.</li><li>Handle financial responsibilities, including processing co-pays, payments, and issuing receipts.</li><li>Communicate and collaborate with healthcare staff to ensure a smooth patient experience, especially during shift changes.</li><li>Maintain and organize patient records and ensure all documentation is complete.</li><li>Troubleshoot registration-related issues to minimize delays in patient care.</li></ul><p><strong>Shift Details:</strong></p><ul><li>3rd shift hours</li><li>Must be available for evenings, overnights, and weekends as scheduled. (The specific shift schedule will be established upon hire.)</li></ul><p><br></p>
We are looking for a dedicated and compassionate Referral Coordinator to join our team in Los Angeles, California. In this long-term contract position, you will play a pivotal role in guiding patients through the healthcare system, ensuring they receive access to necessary specialty services and resources. Your goal will be to provide education, support, and coordination to enhance patient outcomes and streamline their healthcare journey.<br><br>Responsibilities:<br>• Coordinate referrals to specialty care, diagnostic services, and mammogram appointments, working closely with external providers and health plans to ensure timely scheduling.<br>• Notify patients of their appointment details, explain the importance of attending specialty or diagnostic visits, and provide reminders to encourage follow-through.<br>• Maintain detailed records of referral statuses, including appointment schedules, patient notifications, and provider consultation outcomes.<br>• Prepare and submit monthly reports outlining referral activity, patient outcomes, and other relevant metrics.<br>• Research and update information on local specialty and diagnostic service providers to ensure accurate and current referral options.<br>• Collaborate with Patient Navigators across service sites to share information and improve patient access to resources.<br>• Serve as a liaison between patients and medical staff, ensuring clear communication for both internal and external healthcare services.<br>• Educate patients about available healthcare benefits and connect them with Eligibility Specialists to facilitate enrollment.<br>• Assist in organizing outreach efforts for health screenings, including mammograms and Pap smears, while providing education on breast health awareness.<br>• Review and manage patient charts and forms to ensure completion and accuracy, replenishing necessary materials as needed.
<p>Nationally recognized hospital system is seeking a dedicated and experienced <strong>Medical Insurance Collections Specialist</strong> to join our dynamic team. In this critical role, you will be responsible for handling insurance collections, ensuring accurate claims processing, and collaborating with internal departments to resolve outstanding accounts. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced healthcare environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review patient accounts to identify unpaid claims and follow up with insurance providers for resolution.</li><li>Resolve denials and claim discrepancies by researching and resubmitting claims where necessary.</li><li>Communicate with patients and insurance companies regarding outstanding balances and payment plans.</li><li>Maintain accurate and up-to-date records of all collections activities in compliance with company policies and healthcare regulations.</li><li>Collaborate with the billing, coding, and accounts receivable teams to address any billing issues and expedite payments.</li><li>Analyze insurance claims to identify trends, minimize denials, and maximize collections efficiency.</li><li>Ensure compliance with HIPAA and all applicable regulations in handling sensitive healthcare and financial information.</li></ul><p><br></p>
