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2024 results for Director Of Client Services jobs

Corporate Associate
  • San Francisco, CA
  • onsite
  • Permanent
  • 160000.00 - 240000.00 USD / Yearly
  • <p>Robert Half is recruiting an experienced Corporate Associate for a highly regarded transactional boutique law firm in downtown San Francisco (flexible telecommute) that services emerging technology and start-up clientele. The Associate is responsible for actively managing their start-up clients’ corporate matters (significant direct client interface), assisting with corporate formation & maintenance, doing due diligence and closings for venture capital and private equity financings, and equity administration (including providing guidance in updating capitalization tables).  </p><p><br></p><p>The firm is looking for a start-up lawyer with 4+ years of experience doing the aforementioned work on behalf of venture-backed private companies, preferably at a large- or mid-sized SF or Silicon Valley law firm. The Associate needs to be motivated by direct client service (this is a client-facing role), responsiveness, and relationship building.  </p><p><br></p><p>The reason this opportunity stands out from the rest is that this very friendly, congenial law firm is all about WORK-LIFE BALANCE. There is very little evening and weekend work. The billable hour requirement is 1,250/yr and there are good bonuses for exceeding that low threshold. The career trajectory for these positions is either partnership-track or to become a General Counsel at a successful start-up. Many of their alumni are lead in-house counsel for top technology clients. The firm is casual, laid back, and they often do social get-togethers and teambuilding events. A wonderful place to work!</p><p><br></p><p>Our client is offering an annual base salary of $175,000 - 235,000+/yr, DOE and annual production bonuses (described above). The firm pays 100% of medical/dental/vision premiums for the employee and the dependents (!!), contributes 3% of total annual compensation to a 401k plan, has a good PTO policy, and pays generous monthly stipends for commuting, cell phone, etc. For confidential consideration, please email resume to Jon Lucchese, Vice President for Permanent Placement Services Practice, at jon.lucchese‹at›roberthalf‹dot›com . Thank you!</p>
  • 2025-10-01T23:14:06Z
Tax Manager
  • Carrollton, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • We are looking for a highly skilled Tax Manager to join our detail-oriented services team in Carrollton, Texas. This role is ideal for an experienced tax expert who thrives in a dynamic environment and is passionate about delivering exceptional client service. As a key leader in the firm, you will oversee tax compliance, planning, and team management while ensuring adherence to regulatory standards.<br><br>Responsibilities:<br>• Manage the preparation and review of tax returns for corporations, partnerships, nonprofits, and individuals, ensuring accuracy and compliance.<br>• Develop and implement effective tax planning strategies to help clients minimize liabilities and optimize their financial outcomes.<br>• Lead and mentor a team of tax experts, fostering growth and promoting a culture of continuous improvement.<br>• Stay updated on changes in tax laws and regulations, ensuring the firm and clients remain compliant with all requirements.<br>• Identify and address tax-related risks by establishing robust controls and review processes.<br>• Participate in business development efforts, including networking and relationship-building with potential clients and industry professionals.<br>• Provide guidance on entity formation and tax implications for new business ventures.<br>• Utilize tax software such as CCH ProSystem Fx and CCH Sales Tax to streamline processes and improve efficiency.
  • 2025-09-24T13:14:06Z
Tax Staff - Public
  • Bloomington, MN
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p>Our client is a small CPA firm that is seeking a Tax Staff - Public to join our team, based near Bloomington, Minnesota,. In this role, you will have the opportunity to work closely with partners and clients in the public accounting sector, with a focus on tax consultation. This role will involve coordinating and implementing client service plans, proofing products, reviewing presentations, and presenting completed projects.</p><p><br></p><p>Responsibilities:</p><p>• Engage in direct communication with partners and clients</p><p>• Take responsibility for a designated group of clients, ensuring their needs are met</p><p>• Coordinate and implement client service plans to provide high-quality service</p><p>• Review and proof products and presentations to ensure accuracy and completeness</p><p>• Present completed projects to clients or partners, providing clear and concise explanations</p><p>• Develop proficiency in tax consultation through continuous learning and application</p><p>• Utilize accounting software systems to manage and process client information</p><p>• Ensure compliance with tax laws and regulations in all client interactions</p><p>• Prepare and analyze financial statements and corporate income tax documents</p><p>• Use organizational skills to manage multiple client accounts and projects simultaneously.</p>
  • 2025-09-05T14:24:22Z
Staff Accountant
  • Woodland Hills, CA
  • onsite
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>Our organization is working alongside local clients in the Woodland Hills, CA to fill ongoing Staff Accountant positions. We are looking for experienced Staff Accountants with a background in the CPA Firms to support our financial operations. The ideal candidate will possess strong technical accounting skills, a thorough understanding of auditing principles, and a commitment to delivering high-quality service to our clients. Reporting to the Senior Accountant or Manager, the Staff Accountant will play a vital role in providing accounting, auditing, and tax services to our clients while adhering to professional standards and regulatory requirements. Some responsibilities include: Supporting the annual budgeting process and assist in the development of financial forecasts to guide business decisions; Assisting in the preparation of tax returns and compliance with federal, state, and local tax regulations; Providing support during internal and external audits, including preparing schedules, gathering documentation, and addressing auditor inquiries; and more. All candidates who are interested in learning more about our available roles are asked to call 818-884-3888 to speak to a recruiter. </p>
  • 2025-09-22T14:48:57Z
Director of Service
  • Laurel, MD
  • onsite
  • Permanent
  • 150000.00 - 180000.00 USD / Yearly
  • <p>Robert Half is seeking an experienced, strategic, and results-driven <strong>Director of Service </strong>to lead and manage all aspects of commercial service operations across multiple locations. This role is responsible for driving operational excellence, ensuring high levels of customer satisfaction, maintaining service quality standards, and developing high-performing teams. The ideal candidate will have a proven background in service management within the commercial HVAC (or similar) industry, with strong leadership, organizational, and technical skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong></li><li><strong>Lead, mentor, and develop service managers and technicians across all locations to ensure high performance and accountability.</strong></li><li>Foster a culture of safety, customer service, and continuous improvement.</li><li>Establish and monitor key performance indicators (KPIs) for service teams.</li><li><strong>Operational Oversight:</strong></li><li><strong>Oversee daily operations of service departments across multiple branches.</strong></li><li>Standardize service processes, documentation, and reporting for consistency and compliance.</li><li>Ensure adherence to all company policies, safety regulations, and industry best practices.</li><li><strong>Customer Satisfaction & Quality Assurance:</strong></li><li><strong>Monitor customer feedback and service outcomes to ensure client satisfaction.</strong></li><li>Implement quality control measures and resolve escalated service issues promptly and professionally.</li><li>Drive initiatives to reduce callbacks and improve first-time fix rates.</li><li><strong>Strategic Planning & Growth:</strong></li><li><strong>Collaborate with executive leadership to develop and execute strategic plans to grow the service department.</strong></li><li>Identify new revenue opportunities, service offerings, or geographic expansion strategies.</li><li>Support integration and onboarding of newly acquired locations or teams.</li><li><strong>Financial Management:</strong></li><li><strong>Develop and manage departmental budgets, forecasts, and resource planning.</strong></li><li>Monitor financial performance, labor utilization, and service profitability.</li><li>Drive cost-effective operations while maintaining service quality.</li><li><strong>Technology & Reporting:</strong></li><li><strong>Leverage field service management software and tools to improve efficiency and transparency.</strong></li><li>Produce regular reports on operational performance, customer satisfaction, and employee productivity.</li></ul><p><br></p>
  • 2025-10-06T16:58:55Z
tax manager
  • Menlo Park, CA
  • remote
  • Permanent
  • 120000.00 - 165000.00 USD / Yearly
  • <p>Our successful Robert Half client is seeking an experienced Tax Manager to join their growing organization. This role is working on very interesting Tax with a variety of entities (partnership, trusts, HNW individuals, non-profits etc.) in a more quality-of-life environment. We have placed many local Tax candidates all who are so happy in this new space! If you are looking for challenging environment, but quality of life pace on an amazing team...apply soon for consideration!</p><p>Responsibilities:</p><p>-Manage tax and compliance deliverables through assignment of returns and related filings (extensions, etc)</p><p>-Provide detailed focus on projects, and alert the Principal/Client Service Director of technical tax issues that may arise</p><p>-Ensure tax compliance (accurate and timely filings, extensions, review of tax returns for client and related entities)</p><p>-Research technical tax issues (e.g. Tax Code, RIA) and assist client service team in forming conclusions related to complex tax issues</p><p><br></p><p>Requirements:</p><p>-Bachelor's degree in business or related field preferred, Master's a plus; CPA preferred </p><p>-Experience with high net worth individual tax, partnership, trust, estate tax</p><p>-Strong supervisor experience (will manage 3 staff)</p><p>-Excellent communication and client relationship skills</p>
  • 2025-09-26T16:28:51Z
Lead Advisor - Prestigious RIA Firm
  • San Ramon, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Lead Advisor – Wealth Management</strong></p><p><strong>Location:</strong> San Ramon, CA (4–5 days in office)</p><p><strong>Compensation:</strong> $90,000–$120,000 base + discretionary bonus</p><p><br></p><p>A growing, client-focused wealth management firm in the East Bay is seeking a <strong>Lead Advisor</strong> to join its dynamic team. This is a unique opportunity for a financial planning professional to gain deep exposure across all dimensions of wealth management while working closely with experienced advisors and a collaborative leadership team.</p><p><br></p><p><strong>About the Firm</strong></p><p>This boutique firm helps successful individuals, families, and businesses gain clarity and confidence in their financial futures. With over $600 million in assets under management and an average client size of $1.5 million, the firm is known for its personalized approach, strong client relationships, and commitment to work-life balance.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a Lead Advisor, you’ll support senior advisors in delivering comprehensive financial planning and investment strategies. You’ll manage client communications, help onboard new clients, and play a key role in building tailored financial plans. This role is ideal for someone who is analytical, detail-oriented, and eager to grow within a supportive and high-performing team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Client Engagement & Strategy</strong></p><ul><li>Act as a strategic partner and project manager for senior advisors</li><li>Join client meetings, take notes, and follow up on action items</li><li>Manage client communications and provide high-level support</li><li>Assist with onboarding new clients and strengthening relationships</li><li>Engage directly with clients as a trusted point of contact</li></ul><p><strong>Financial Planning & Investment Support</strong></p><ul><li>Collect and review financial documents for accuracy</li><li>Enter and manage data in financial planning software</li><li>Help develop financial plans and prepare client recommendations</li><li>Assist with insurance proposals (life, disability, long-term care)</li><li>Create investment review and update reports</li></ul><p><strong>Operations & Client Service</strong></p><ul><li>Manage CRM and track client interactions</li><li>Communicate with custodians, broker-dealers, and partners</li><li>Handle client paperwork, account openings, and transfers</li><li>Prepare meeting agendas and client presentations</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
  • 2025-09-27T03:13:59Z
Director of Tax
  • Lavista, NE
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • We are looking for an experienced Director of Tax to oversee multiple tax offices within a detail-oriented CPA firm in LaVista, Nebraska. The ideal candidate will demonstrate exceptional leadership capabilities, technical expertise in tax management, and a commitment to fostering strong client relationships. This role offers the opportunity to shape regional strategies, mentor teams, and contribute to firm-wide initiatives.<br><br>Responsibilities:<br>• Lead and oversee the operations of multiple tax offices, ensuring alignment with organizational goals and service standards.<br>• Provide expert guidance on complex tax matters and high-value client engagements.<br>• Collaborate with firm leadership to develop and implement regional strategies for growth and efficiency.<br>• Foster a collaborative and growth-oriented culture across tax teams by integrating team members and encouraging teamwork.<br>• Act as a mentor and resource for office leaders, providing coaching and support to enhance their performance.<br>• Contribute to firm-wide initiatives such as process improvements, technology integration, and talent development.<br>• Build and maintain strong client relationships by delivering proactive and value-driven tax solutions.<br>• Monitor and ensure the quality and efficiency of team deliverables, balancing client satisfaction with operational effectiveness.<br>• Identify opportunities to refine processes and expand service offerings to meet evolving client needs.<br>• Represent clients in tax compliance matters with federal, state, or local authorities.
  • 2025-09-15T21:19:24Z
Client Solutions Manager
  • Miami, FL
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.</p><p>• Collaborate with stakeholders to gather and prioritize product features and enhancements.</p><p>• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.</p><p>• Analyze market trends and competitor activities to inform product strategies.</p><p>• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.</p><p>• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.</p><p>• Work closely with sales and marketing teams to support product launches and promotional efforts.</p><p>• Identify opportunities for innovation and propose new product ideas to meet market demands.</p><p>• Ensure compliance with industry standards and best practices in product development and management Client </p>
  • 2025-10-06T12:38:53Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2025-09-05T15:18:46Z
Commercial Lending Attorney
  • Minneapolis, MN
  • onsite
  • Permanent
  • 200000.00 - 220000.00 USD / Yearly
  • <p>Robert Half's Legal Practice is partnered with a top law firm in downtown Minneapolis, MN seeking a skilled Commercial Lending Attorney to join their dynamic team. This role offers the opportunity to work on sophisticated legal matters within a fast-paced, collaborative environment. The ideal candidate will bring expertise in commercial lending transactions, a proactive attitude, and a commitment to delivering exceptional client service.</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and revise legal documents related to commercial lending matters, ensuring compliance with regulatory standards and client requirements.</p><p>• Provide strategic legal counsel and sound opinions to clients on complex commercial lending issues.</p><p>• Negotiate loan document terms with opposing parties, clients, and stakeholders to achieve favorable and legally compliant outcomes.</p><p>• Communicate regularly with clients and internal partners, keeping them informed on matter progress and addressing any concerns.</p><p>• Conduct detailed analyses of legal issues and transactions to identify risks and provide solutions.</p><p>• Collaborate with team members to deliver high-quality legal services in a fast-paced environment.</p><p>• Stay updated on changes in laws and regulations impacting commercial lending practices.</p><p>• Manage multiple tasks and deadlines effectively while maintaining attention to detail.</p><p>• Actively participate in building and maintaining strong client relationships.</p>
  • 2025-09-26T13:28:50Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
  • 2025-09-04T14:23:55Z
Family Services Associate - Case Manager
  • Los Angeles, CA
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p><strong>Key Responsibilities</strong></p><ul><li>Implement family needs assessments, consolidate results, and develop recommendations to address identified needs.</li><li>Build and maintain partnerships with community organizations to provide training on parenting, life skills, literacy, health care, financial planning, conflict resolution, and more.</li><li>Recommend and support emergency response procedures for families in crisis, coordinating with community agencies for immediate assistance.</li><li>Develop cooperative relationships with community resources that provide employment support, job training, and placement opportunities.</li><li>Recruit prospective families and assist with the Head Start enrollment process.</li><li>Conduct home visits to create and monitor family plans, provide follow-up on referrals, and serve as case manager to link families with community services.</li><li>Advocate for families by promoting effective collaboration and coordination with local agencies.</li><li>Support family transitions into and out of Early Head Start/Head Start and into Kindergarten.</li><li>Perform additional duties as assigned.</li></ul><p><br></p>
  • 2025-09-22T20:08:59Z
Customer Service Representative
  • Rockleigh, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
  • 2025-09-15T21:04:33Z
Office Services Associate
  • Houston, TX
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for an Office Services Associate to join our team in Houston, Texas, on a contract basis. In this role, you will provide critical back-office support to ensure seamless operations for our client, handling tasks such as reprographics, mail services, and reception support. This position requires a proactive, detail-oriented individual who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Perform reprographic tasks, mail services, and intake functions following established protocols to meet client deadlines.<br>• Operate and maintain office equipment, including troubleshooting basic issues and replenishing paper and toner supplies.<br>• Prioritize and manage workflow effectively to ensure timely completion of all assignments.<br>• Conduct quality assurance checks on completed work to uphold high standards of accuracy and professionalism.<br>• Maintain logs and records for office services operations to ensure proper documentation and tracking.<br>• Handle sensitive and confidential documents with care and in compliance with company policies.<br>• Communicate effectively with supervisors and clients regarding job status or deadline concerns.<br>• Provide reception support and assist with hospitality services as needed.<br>• Adhere to both company and client policies while using equipment and supplies efficiently.<br>• Lift and transport items weighing up to 50 pounds regularly as part of job duties.
  • 2025-09-24T17:28:51Z
Project Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>Project Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven project management experience within an agency setting. Must have experience working with education, financial services, and/or healthcare clients. Ideal candidate will have experience managing sophisticated digital projects. Ideal candidate will have experience using Workamajig but other project management tools will be acceptable. Target salary is 80-90K with flex up to 100K depending on experience and qualifications. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handles day-to-day project-related activities for active programs.</li><li>Manages all projects on-quality (tactical), on-time and on-budget.</li><li>Monitors and adjusts project schedules and milestones daily.</li><li>Monitors project and campaign budgets weekly.</li><li>Provides weekly client and internal-facing program status reports.</li><li>Maintains project management system of record (e.g. WMJ).</li><li>Builds project architecture and fleshes out milestones for project phases.</li><li>Creates cost-based labor + expense program estimates by phase.</li><li>Creates and manages Purchase Orders based on approved expense estimates.</li><li>Creates program timelines for proposals / SOWs.</li><li>Monitors projects for scope creep daily + creates change orders.</li><li>Keeps AM informed of any issues that would impact client relationship.</li><li>Alerts internal team when projects reach 50, 70 and 100% of budget.</li><li>Creates campaign architecture in alignment with SOW and billing needs.</li><li>Manages vendors and freelancers on program work.</li></ul>
  • 2025-09-20T14:38:43Z
Director, Customer Experience & Operations
  • Amherst, MA
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p><strong>Job Title:</strong> Director, Customer Experience & Operations **Permanent, full time**</p><p><strong>Location</strong>: Must be able to commute to Amherst, MA 1x a week!</p><p><strong>Compensation</strong>: up to $100,000, DOE</p><p><strong>Benefits</strong>: strong package with extensive PTO!</p><p><br></p><p><strong>Overview:</strong></p><p> We’re looking for a strategic and customer-focused Director to lead initiatives that enhance the end-to-end customer experience. This role drives operational excellence, translates customer insights into action, and collaborates across teams to deliver high-quality, scalable service solutions. Ideal candidates bring strong leadership, process improvement expertise, and a passion for creating seamless customer journeys.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead customer experience initiatives using data and insights to inform strategy and improve service delivery.</li><li>Drive cross-functional collaboration to ensure consistent, high-quality customer interactions across all channels.</li><li>Optimize operations through cost-effective solutions and process improvements.</li><li>Support workflows in partnership with program and IT teams.</li><li>Maintain and enhance SOPs to ensure operational consistency and compliance.</li><li>Coach and develop a high-performing team; align team goals with customer success metrics.</li><li>Contribute to customer success programs that promote retention and engagement.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Operations, or related field.</li><li>5+ years in customer experience or operations, including 3+ years in a leadership role.</li><li>Experience with Lean, Six Sigma, or similar process improvement frameworks.</li><li>Strong project management and data analysis skills; familiarity with CRM and service platforms.</li></ul><p><br></p>
  • 2025-10-02T13:28:47Z
Sr. Wealth Manager - Prestigious RIA Firm
  • Mill Valley, CA
  • remote
  • Permanent
  • 160000.00 - 200000.00 USD / Yearly
  • <p><strong>Senior Wealth Manager</strong></p><p><strong>Location:</strong> North Bay Area</p><p><strong>Industry:</strong> Financial Services / Wealth Management</p><p><br></p><p>An independent RIA firm in the Bay Area is seeking a Senior Wealth Manager to lead high-value client relationships, mentor junior advisors, and contribute to firm-wide strategic initiatives. This is a unique opportunity for a seasoned professional to join a collaborative, client-first team focused on holistic financial well-being.</p><p><br></p><p><strong>About the Firm</strong></p><p>The firm serves high-net-worth individuals and families, emphasizing personal fulfillment, empowerment, and community engagement. Advisors are encouraged to think beyond financial returns and help clients achieve meaningful life outcomes.</p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Wealth Manager will manage a personal book of business, source and close new client relationships, and play a leadership role in firm growth. The ideal candidate thrives in a values-driven environment and is ready to take on strategic and mentoring responsibilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as lead advisor for high-net-worth clients</li><li>Deliver comprehensive financial planning and investment advisory services</li><li>Develop and adjust plans covering retirement, tax, estate, investment, and risk management</li><li>Mentor associate advisors and foster a culture of excellence</li><li>Ensure compliance with regulatory standards and firm policies</li><li>Source and close new client relationships aligned with firm strategy</li><li>Engage with centers of influence to generate referrals</li><li>Participate in marketing, networking, and community events</li><li>Lead initiatives to improve processes and client experience</li><li>Collaborate with leadership on strategic goals</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Percentage of revenue managed plus goals-based bonus</li><li>Potential for equity ownership</li><li>401(k) with company match</li><li>Paid time off and holidays</li><li>Leadership opportunities within the firm</li><li>Access to advanced training, conferences, and industry networking</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect</p>
  • 2025-09-27T04:28:42Z
Implementation Manager
  • Rosemont, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Are you an experienced professional with a knack for managing multi-faceted projects and delivering excellent client solutions? We’re seeking an <strong>Implementation Manager</strong> to join our dynamic team! In this role, you’ll oversee the successful implementation of services, systems, and solutions for clients, ensuring efficiency, quality, and on-time delivery. If you thrive in a fast-paced environment and excel at building strong relationships while managing cross-functional teams, this is the job for you.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage end-to-end implementation projects, from initial planning to delivery and post-launch evaluation.</li><li>Coordinate with clients to define project scope, goals, deliverables, and timelines while addressing specific business needs.</li><li>Provide leadership to cross-functional teams across development, operations, sales, and customer support.</li><li>Monitor project progress through regular status updates, identifying and mitigating risks or roadblocks to ensure timely completion.</li><li>Facilitate effective communication with clients to ensure satisfaction and alignment during the implementation process.</li><li>Prepare and maintain comprehensive project documentation, including timelines, budgets, and resource allocation.</li><li>Identify opportunities to optimize workflows to improve the efficiency and success of future implementations.</li><li>Ensure client training and onboarding as part of the successful delivery of solutions.</li></ul>
  • 2025-09-15T15:04:57Z
Dispatcher
  • Santee, CA
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p><strong>About the Company</strong></p><p> Our client, a reputable pest control company, is seeking a proactive and organized <strong>Dispatcher</strong> to join their team. The Dispatcher will be responsible for coordinating service calls, optimizing technician schedules, and ensuring customers receive timely and efficient pest control services.</p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming service calls and serve as the main point of contact for customer scheduling.</li><li>Dispatch pest control technicians to residential and commercial job sites based on customer needs, location, and urgency.</li><li>Plan and adjust daily routes to maximize technician efficiency and reduce travel time.</li><li>Track and monitor technician progress using dispatching software; update schedules as jobs are completed.</li><li>Handle emergency service requests and re-prioritize schedules accordingly.</li><li>Communicate clearly with technicians, providing all details on job requirements, safety needs, and client concerns.</li><li>Document work orders, service requests, and follow-up requirements with accuracy.</li><li>Provide excellent customer service, ensuring clients are updated on technician arrival times and service progress.</li><li>Collaborate closely with operations and service management to resolve conflicts and maintain customer satisfaction.</li></ul><p><br></p>
  • 2025-10-02T16:28:49Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
  • 2025-09-04T14:14:22Z
Customer Service Representative
  • Wall, NJ
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Wall, New Jersey. In this role, you will play a key part in helping clients navigate the complexities of benefit plans and open enrollment processes while enhancing employee engagement through strategic communication. This is a long-term contract position with extensive training provided, making it an excellent opportunity for individuals seeking to build their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes and address their inquiries regarding benefit plans.</p><p>• Provide accurate and efficient data entry for both numeric and alphanumeric information.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Collaborate with team members to ensure streamlined administration of client benefit plans.</p><p>• Deliver exceptional customer service by responding promptly and professionally to client needs.</p><p>• Participate in comprehensive training sessions to gain industry knowledge and enhance your skill set.</p><p>• Support the development of strategic communication initiatives aimed at improving employee engagement.</p><p>• Maintain organized records and ensure data accuracy within internal systems.</p><p>• Troubleshoot basic issues related to benefit administration and escalate complex matters as needed.</p><p>• Continuously adapt to new processes and tools introduced during the training and operational phases.</p>
  • 2025-10-06T14:08:51Z
Audit Manager
  • Milwaukee, WI
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced Audit Manager to join a dynamic public accounting firm in Milwaukee, Wisconsin. This role offers a unique blend of growth opportunities, flexible work arrangements, and the potential for future partnership. If you are passionate about providing exceptional audit services while contributing to a collaborative and supportive workplace, this position is for you.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage audit engagements from planning to completion, ensuring adherence to established timelines and quality standards.</p><p>• Supervise and mentor audit staff, fostering development and maintaining high performance levels.</p><p>• Build and maintain strong client relationships by addressing inquiries, providing regular updates, and ensuring satisfaction.</p><p>• Review and finalize workpapers, financial statements, and audit deliverables, ensuring compliance with standards and accuracy.</p><p>• Handle complex technical issues and provide guidance on auditing and accounting standards.</p><p>• Collaborate with firm partners to strategize and improve client service delivery.</p><p>• Oversee the preparation and implementation of audit programs and procedures.</p><p>• Ensure compliance with regulatory requirements and industry standards throughout all engagements.</p><p>• Identify opportunities to improve audit processes and contribute to the firm’s growth initiatives.</p>
  • 2025-10-02T16:04:25Z
Tax Accountant
  • Woodbury, MN
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>Experienced Tax Consultant</strong></p><p>We are seeking an experienced Tax Consultant to join a dynamic and rapidly scaling tax team that specializes in providing advanced tax strategies and consulting services. This role focuses on advising high-net-worth individuals, successful families, and business owners with complex tax needs, offering creative solutions to preserve and grow wealth. This is an opportunity to join a forward-thinking team that values judgment, creativity, and collaborative problem-solving to meet sophisticated client demands. The ideal candidate will thrive in a fast-paced environment that emphasizes advanced tax structuring and innovation while leveraging technology to streamline compliance tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Advise high-net-worth families and business owners on complex tax matters.</li><li>Design and implement advanced tax strategies and structures that reduce tax exposure and protect wealth.</li><li>Work directly with client decision-makers, avoiding excessive layers of bureaucracy.</li><li>Develop innovative solutions involving reorganizations, advanced partnership structuring, and other high-level tax strategies.</li><li>Collaborate with a scaling firm to capitalize on emerging growth opportunities.</li></ul>
  • 2025-09-09T15:53:57Z
PIA P&C Support Specialist (Tier II)
  • Rochester, NY
  • remote
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for an experienced PIA P& C Support Specialist (Tier II) to join our team on a long-term contract basis in Rochester, New York. This role requires expertise in providing advanced customer service and technical support for property and casualty insurance products, as well as workers’ compensation services. The ideal candidate will thrive in a dynamic environment, ensuring client satisfaction through effective communication and problem-solving.<br><br>Responsibilities:<br>• Provide advanced technical support and customer service for property and casualty insurance products, workers’ compensation services, and related offerings.<br>• Research and resolve product and service issues reported by internal and external clients, ensuring timely and accurate solutions.<br>• Handle inbound and outbound calls to address inquiries, troubleshoot concerns, and maintain high client satisfaction.<br>• Maintain detailed records of all communications and interactions with clients, carriers, and internal teams.<br>• Collaborate with insurance carriers, external clients, and internal departments to foster positive relationships and ensure seamless service delivery.<br>• Utilize multiple software applications and carrier websites to efficiently respond to client inquiries and resolve issues.<br>• Stay informed about regulatory updates, policy changes, and industry trends to provide accurate and up-to-date information to clients.<br>• Develop and recommend enhancements to processes and procedures, contributing to continuous improvement initiatives.<br>• Participate in assigned projects and training sessions to support team goals and personal development.<br>• Notify management of critical client concerns and assist in implementing effective solutions.
  • 2025-09-12T17:08:45Z
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