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357 results for Desktop Support Analyst jobs

Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
  • 2025-10-02T16:43:54Z
HSE/EHS Systems Analyst
  • Houston, TX
  • onsite
  • Permanent
  • 135000.00 - 150000.00 USD / Yearly
  • <p>We’re seeking a skilled and proactive <strong>Technical Systems Administrator</strong> to lead the configuration, integration, and support of our enterprise HSE/EHS platforms. This role is ideal for someone who thrives in a hands-on technical environment, understands the complexities of compliance systems, and is passionate about enabling operational excellence through technology.</p><p>&#128295; Key Responsibilities</p><ul><li>Administer and support HSE/EHS applications including <strong>Cority</strong>, <strong>Sphera</strong>, <strong>Enablon</strong>, <strong>VelocityEHS</strong>, <strong>Greenstone</strong>, <strong>3E</strong>, and other related platforms</li><li>Configure system modules, develop business rules, and manage upgrades and integrations</li><li>Serve as the technical owner for assigned EHS platforms, ensuring stability, performance, and scalability</li><li>Manage system environments, ensuring synchronization across development, test, and production</li><li>Lead incident resolution and performance tuning for EHS applications</li><li>Coordinate change control, testing, and deployment processes (SDLC)</li><li>Manage user roles, permissions, and location scopes across platforms</li><li>Oversee data feeds and integrations with <strong>Workday</strong>, <strong>Active Directory</strong>, and other enterprise systems</li><li>Assist with project planning, roadmapping, and rollout of new EHS system capabilities</li><li>Conduct technical research and recommend tools, protocols, and standards to enhance system performance</li><li>Facilitate monthly user meetings to share updates, gather feedback, and drive adoption</li><li>Provide technical and functional support to EHS system users across the organization</li></ul><p><br></p>
  • 2025-10-08T00:53:56Z
CMMC Level 2 Compliance Analyst
  • Jacksonville, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We are hiring a CMMC Level 2 Compliance Analyst to support a compliance initiative focused on implementing security controls, strengthening documentation, and aligning with federal cybersecurity standards. This role will lead CMMC Level 2 readiness activities, work cross-functionally with technical and non-technical teams, and ensure accurate tracking and documentation of control implementation. The ideal candidate has hands-on experience with framework-driven security compliance and strong analytical and documentation skills.</p>
  • 2025-10-20T20:39:19Z
Product Support Specialist
  • Midlothian, VA
  • onsite
  • Contract / Temporary to Hire
  • 39.59 - 45.84 USD / Hourly
  • We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
  • 2025-09-30T13:59:08Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
  • 2025-10-02T16:43:54Z
Product Support Specialist
  • West Long Branch, NJ
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
  • 2025-10-13T16:58:49Z
Computer Operator (Data Center Support)
  • Charlotte, NC
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a reliable and detail-oriented Computer Operator to support day-to-day data center operations in a 24x7 environment. This role ensures the stability and performance of critical IT infrastructure through monitoring, documentation, and incident escalation. Ideal candidates will bring a strong foundation in IT operations with prior experience in data center or batch scheduling environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor job scheduling consoles for failures, delays, or performance issues; take corrective action or escalate as needed.</li><li>Oversee and maintain print/report distribution processes; ensure timely delivery of reports and output.</li><li>Monitor system backups to confirm successful and accurate completion.</li><li>Document all issues, incidents, and resolutions in the incident management system.</li><li>Complete shift turnover reports and ensure clear communication across shifts.</li><li>Maintain physical security of the data center and monitor environmental conditions (HVAC, power, etc.).</li><li>Provide coverage for rotational shifts and support Computer Operations projects as needed.</li></ul>
  • 2025-10-03T14:44:10Z
VOIP Analyst
  • Houston, TX
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Project Overview:</strong></p><p>This project supports a strategic initiative to modernize enterprise telephony infrastructure by replacing legacy analog phone lines with a scalable, secure, and cost-effective digital VOIP solution. The VOIP Analyst will work closely with network engineers, telecom vendors, and project managers to ensure seamless migration, minimal disruption, and optimal configuration of the new system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><u>Assessment & Planning</u></p><p>-Audit existing analog lines and associated hardware (fax machines, alarms, elevators, etc.)</p><p>-Collaborate with stakeholders to define migration scope, timelines, and risk mitigation strategies</p><p><u>Implementation & Configuration</u></p><p> -Configure VOIP endpoints, SIP trunks, and call routing policies</p><p> -Support deployment of IP-enabled devices and softphones</p><p> -Ensure QoS (Quality of Service) and bandwidth requirements are met</p><p><u>Testing & Troubleshooting</u></p><p> -Conduct pre- and post-migration testing to validate call quality and functionality</p><p> -Resolve issues related to latency, jitter, dropped calls, or device compatibility</p><p><u>Documentation & Training</u></p><p>-Maintain detailed records of line replacements, configurations, and network changes</p><p> -Provide training and support to end-users and help desk teams</p><p><br></p><p><br></p>
  • 2025-10-03T13:43:46Z
HR Analyst
  • San Francisco, CA
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>Natalie Lue, Robert Half is partnering with a top Private Equity firm seeking a detail-oriented and analytically strong HR Analyst to join their People team. The successful candidate will serve as a critical internal partner in managing and enhancing HR systems, developing and delivering HR metrics, optimizing workflows, and supporting key HR operations. This role will also act as a backup for payroll processing and contribute to broader People Team initiatives. This is an excellent opportunity for an HR professional with 5-7+ years of experience, strong operational, technical capabilities, and a business mindset. You will work with a high-performing, collaborative team to support an organization that has a strong culture, great reputation in the industry, and operates at the highest level of professional standards.</p><p><br></p><p>About the Role</p><p><br></p><p>HR Systems Management</p><ul><li>Serve as the primary administrator for the firm’s core HR system, UKG.</li><li>Work with UKG and external carriers/vendors to optimize system integrations across HR operations.</li><li>Maintain system integrity and user access, perform data audits, and implement system upgrades and enhancements aligned with business needs.</li><li>Build and maintain process documentation and training materials.</li><li>Support with other HR systems management and implementations as needed.</li></ul><p><br></p><p>HR Metrics, Reporting & Analytics</p><ul><li>Produce regular workforce reports including headcount, attrition, performance, compensation, diversity, and organizational structure.</li><li>Produce ad-hoc reports as requested.</li><li>Provide data analysis to support strategic workforce planning, compensation reviews, and regulatory compliance.</li><li>Ensure accuracy, confidentiality, and compliance in all reporting processes.</li><li>Responsible for data entry, data integrity and auditing as required.</li></ul><p><br></p><p>Workflow Automation & Process Optimization</p><ul><li>Work with Director of People Operations to identify and execute automation opportunities in key HR processes (e.g., onboarding/offboarding, performance reviews, employment changes, benefits).</li><li>Enhance HR service delivery by collaborating with other teams (e.g. IT, Compliance, Finance) to improve workflow efficiencies and document processes.</li></ul><p><br></p><p>Generalist Support</p><ul><li>Serve as a secondary resource to the payroll function, ensuring timely and accurate payroll processing during coverage periods.</li><li>Support the execution of annual HR cycles (performance management, compensation planning, benefits renewals).</li><li>Support the People Team on employee relations, policy development, and other team initiatives.</li></ul><p><br></p><p><br></p>
  • 2025-10-18T01:04:28Z
Tech Line Specialist
  • Russell Point, OH
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p><strong>Job Title: Line Support Technician</strong></p><p> <strong>Location:</strong> Russell Point, OH | Onsite</p><p> <strong>Work Type:</strong> Contract | 25 weeks </p><p><br></p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>Line Support Technician</strong> to join our onsite team in Russell Point, OH. This role is critical to maintaining the stability and performance of Tier I Production Critical Line Applications and equipment. The ideal candidate will follow documented processes to restore normal operations or escalate issues to the appropriate support teams when necessary.</p><p>e<strong>Key Responsibilities</strong></p><ul><li>Provide plant floor client and end-user desktop application and network support for all Tier I computer systems.</li><li>Collaborate with plant floor users to understand production line processes and customer needs.</li><li>Support technology upgrades and implementations of Tier I computer systems.</li><li>Monitor and respond to alerts from various monitoring systems related to Tier I computer systems.</li><li>Communicate effectively with IT management for updates, direction, and escalation.</li><li>Assist with policy enforcement and execution of established IT processes and procedures.</li><li>Engage with external suppliers to stay informed on evolving technologies and their potential application.</li></ul>
  • 2025-09-22T20:08:59Z
Business Analyst Intermediate
  • Boston, MA
  • onsite
  • Temporary
  • 40.00 - 50.00 USD / Hourly
  • <p>We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Boston, Massachusetts. This is an onsite position. Remote only and hybrid candidates will not be considered. </p><p><br></p><p>This role involves analyzing and designing business systems, collaborating with stakeholders to gather requirements, and ensuring successful implementation of solutions. The ideal candidate will possess strong technical and business acumen to bridge the gap between user groups and technical teams effectively.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and design business systems to align with organizational goals and client needs.</p><p>• Collaborate closely with stakeholders to gather, document, and refine business requirements.</p><p>• Serve as a liaison between business user groups and technical teams to ensure seamless communication and understanding.</p><p>• Develop comprehensive Business Requirement Documents (BRDs) to support project objectives.</p><p>• Execute thorough systems testing, including AB testing, to validate functionality and performance.</p><p>• Oversee the implementation of business solutions, ensuring they meet technical and business expectations.</p><p>• Provide ongoing support and refinement of systems post-implementation.</p><p>• Facilitate workshops and meetings to capture detailed requirements and address system design challenges.</p><p>• Monitor project progress and communicate updates to relevant teams and stakeholders.</p>
  • 2025-10-07T13:23:58Z
NetSuite Integration Analyst
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 70.30 - 81.40 USD / Hourly
  • <p>We are looking for an experienced NetSuite Integration Analyst to lead and optimize NetSuite projects for our organization. This role requires a strong technical background to design, customize, and integrate scalable solutions that meet business requirements. As a Contract-to-hire position based in Milwaukee, Wisconsin, this is an excellent opportunity to demonstrate leadership in ERP systems and make a lasting impact.</p><p><br></p><p><strong>Please Note: This is an onsite role and the ERP is new to our client, so they hope for that onsite presence even though it's a cloud-based system in order to build the new Systems team up. If you are not willing to be in the office in Milwaukee, WI please do not apply!</strong></p><p><br></p><p><u>Responsibilities:</u></p><p>• Serve as the technical lead for NetSuite projects, ensuring successful implementation and system performance.</p><p>• Manage the execution of NetSuite projects, collaborating across teams to influence system architecture and design.</p><p>• Work closely with stakeholders to identify and refine technical and operational requirements.</p><p>• Develop advanced NetSuite customizations using SuiteScript, SuiteFlow, SuiteTalk, and SuiteBuilder.</p><p>• Design and implement scalable solutions, including custom modules, workflows, and integrations with platforms such as Salesforce, Viaesys, DataRails, Power BI, and Paycor.</p><p>• Oversee the maintenance and enhancement of existing NetSuite configurations and scripts to address issues and improve performance.</p><p>• Provide hands-on technical guidance during implementation cycles, system upgrades, and ongoing optimization efforts.</p><p>• Document technical solutions, configurations, and development workflows to ensure knowledge sharing and system sustainability.</p><p>• Perform additional tasks as needed to support the organization's technical and operational objectives.</p>
  • 2025-10-20T17:57:31Z
Senior Technical Business Analyst - AI
  • Plano, TX
  • onsite
  • Permanent
  • 110000.00 - 140000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Technical Business Analyst (AI) to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.</p><p><br></p><p>Responsibilities:</p><p>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.</p><p>• Collaborate with cross-functional teams to define, refine, and implement product strategies.</p><p>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.</p><p>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.</p><p>• Translate business needs into actionable technology solutions and recommendations.</p><p>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.</p><p>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.</p><p>• Support change management processes and ensure smooth adoption of new systems and tools.</p>
  • 2025-09-19T18:54:10Z
Regional Technical Analyst
  • Cincinnati, OH
  • remote
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <p>We are looking for a skilled Regional Technical Analyst to join our dynamic remote team. In this long-term contract position, you will play a key role in maintaining and enhancing technical systems, ensuring seamless integration of components, and providing expert support for enterprise-level operations. This is an excellent opportunity for an individual with strong technical expertise and a commitment to delivering high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize Active Directory environments to ensure security and efficiency.</p><p>• Configure and troubleshoot integration components to support seamless system functionality.</p><p>• Oversee electronic components and ensure their proper operation within technical systems.</p><p>• Provide advanced support for Microsoft Exchange, including setup and issue resolution.</p><p>• Monitor and manage Palo Alto Firewalls to ensure network security and reliability.</p><p>• Collaborate with cross-functional teams to identify and resolve technical challenges.</p><p>• Develop and implement best practices for system maintenance and upgrades.</p><p>• Perform detailed analysis of technical issues and recommend effective solutions.</p><p>• Document processes and procedures to maintain clear records of system configurations.</p><p>• Stay updated with emerging technologies to continuously improve system performance.</p>
  • 2025-10-03T19:23:49Z
Product Support Specialist
  • Atlanta, GA
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
  • 2025-10-21T15:58:51Z
Senior Business Analyst
  • Marietta, GA
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
  • 2025-10-07T14:28:49Z
Sr. Financial Reporting Analyst
  • Bellevue, WA
  • remote
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Financial Reporting Analyst to join our Investment Accounting team in Bellevue, Washington. This position is essential for managing the full accounting, reporting, and analysis cycle of mortgage loan investments, including both commercial and residential portfolios. The role requires strong expertise in financial accuracy, compliance, and timely reporting while collaborating with various teams such as portfolio management, treasury, and external auditors.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete accounting and reporting processes for commercial and residential mortgage loan investments.</p><p>• Ensure compliance with applicable regulatory standards and deliver accurate financial data.</p><p>• Collaborate with cross-functional teams, including portfolio management, treasury, operations, and external auditors.</p><p>• Conduct technical accounting research and provide insights to support decision-making.</p><p>• Participate in monthly accounting close activities, ensuring timely and accurate reporting.</p><p>• Review journal entries and workpapers prepared by other team members to ensure consistency and accuracy.</p><p>• Identify opportunities for process improvements and lead initiatives to enhance efficiency.</p><p>• Support various projects and provide expertise in mortgage loan investment analysis.</p><p>• Perform account reconciliations and resolve discrepancies where necessary.</p><p>• Act as a subject matter expert for mortgage loan investments within the organization.</p><p><br></p><p>The salary range for this position is $90,000 to $110,000.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>Short/Long Term Disability</p><p>401k with match</p><p>2-3 weeks vacation + 7 Flex days</p><p>10 paid holidays</p><p>5 days sick time</p><p><br></p>
  • 2025-10-03T20:44:14Z
EDI Analyst
  • Memphis, TN
  • remote
  • Contract / Temporary to Hire
  • 32.00 - 34.00 USD / Hourly
  • <p>On behalf of our pharmaceutical manufacturing client, we are seeking a detail-oriented and driven EDI Integration Specialist with hands-on experience in Boomi and a strong understanding of EDI standards and protocols. This role is ideal for someone who thrives in a collaborative environment, enjoys solving complex problems, and is eager to grow within the EDI space.</p><p><br></p><p>Schedule: Full-time | Remote | 12:00 PM – 8:30 PM CST</p><p>Duration: 6-month contract-to-hire</p><p><br></p><p>Key Responsibilities:</p><ul><li>Configure and test EDI transactions (e.g., 850, 810, 856) with external trading partners.</li><li>Monitor and troubleshoot EDI transmissions, resolving mapping, data integrity, and protocol issues.</li><li>Collaborate with internal teams to translate business needs into EDI configurations.</li><li>Maintain documentation for data mappings, communication protocols, and technical specifications.</li><li>Provide daily support for EDI processes, ensuring timely issue resolution.</li><li>Conduct integration testing with partners and vendors.</li><li>Support system updates and enhancements for EDI tools and platforms.</li><li>Contribute to ad-hoc projects and continuous improvement initiatives.</li></ul><p><br></p><p><br></p>
  • 2025-10-06T16:58:55Z
Product Support
  • Clearwater, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>JOB DESCRIPTION</p><p>We are looking for a dedicated In-Bound Technical Product Support Specialist to join our team on a Contract to permanent basis in Clearwater, Florida. This role focuses on providing exceptional technical assistance to customers while ensuring high levels of satisfaction and efficiency. Candidates will have the opportunity to apply their mechanical, electrical, and troubleshooting expertise in a dynamic healthcare-related environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries to diagnose and resolve technical issues efficiently.</p><p>• Utilize mechanical and electrical knowledge, including tools like voltmeters, to identify and solve equipment problems.</p><p>• Deliver exceptional customer service by de-escalating challenging situations and maintaining professionalism.</p><p>• Collaborate with team members to ensure seamless communication and problem resolution.</p><p>• Develop and maintain comprehensive documentation for technical processes and training purposes.</p><p>• Adapt to new technologies and procedures while continuously enhancing technical skills.</p><p>• Demonstrate reliability and consistency in handling customer support tasks.</p><p>• Provide accurate troubleshooting guidance and solutions over the phone in a call center environment.</p><p>• Assist with repairs and maintenance of mechanical equipment as needed.</p><p>• Uphold high standards of teamwork and a positive attitude in all interactions.</p>
  • 2025-10-09T12:54:31Z
IT & Business Systems Analyst
  • Oyster Bay, NY
  • onsite
  • Permanent
  • 100000.00 - 140000.00 USD / Yearly
  • We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
  • 2025-10-22T13:05:12Z
Business Analyst - Sr.
  • Irvine, CA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p><strong>Job Title: Senior Business Analyst – Supply Planning</strong></p><p><strong>Location:</strong> Irvine, CA </p><p> <strong>Reports To:</strong> Manager – Supply Planning</p><p> <strong>Employment Type:</strong> 52 Week Contract</p><p><strong>Job Summary</strong></p><p>We are seeking a detail-oriented and analytical <strong>Senior Business Analyst</strong> to join our Supply Planning team. This role is responsible for developing and maintaining key performance indicators (KPIs) across various supply chain functions, including demand planning, supply planning, inventory health, and revenue tracking. The ideal candidate will have strong technical skills in SQL and PowerBI, a solid understanding of ERP systems, and the ability to translate complex data into actionable insights.</p><p>e<strong>Key Responsibilities</strong></p><ul><li>Develop and maintain supply chain KPIs using PowerBI to support demand planning, supply planning, inventory health, and revenue tracking.</li><li>Utilize SQL to clean and manage data within Synapse, ensuring data integrity and accuracy.</li><li>Publish dashboards and reports in PowerBI for team visibility and decision-making.</li><li>Create compelling PowerPoint presentations to support Integrated Business Planning (IBP) meetings, illustrating the relationship between demand and supply plans.</li><li>Design process maps and standard operating procedures related to supply chain functions.</li><li>Extract and analyze data from ERP systems (e.g., NetSuite, SAP, Oracle) to support reporting and dashboard creation.</li><li>Communicate complex data insights in a clear and concise manner to cross-functional teams.</li><li>Demonstrate a proactive, self-sufficient approach to learning and problem-solving.</li></ul>
  • 2025-10-14T14:14:20Z
IT Support Specialist
  • New York, NY
  • onsite
  • Temporary
  • 25.34 - 29.34 USD / Hourly
  • We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
  • 2025-09-30T13:04:15Z
eCommerce Analyst
  • Appleton, WI
  • onsite
  • Contract / Temporary to Hire
  • 38.95 - 45.10 USD / Hourly
  • <p>We are looking for a skilled and adaptable Business Systems Analyst to join our dynamic team in Appleton, Wisconsin. In this Contract-to-permanent position, you will play a key role in supporting eCommerce operations, collaborating with cross-functional teams, and enhancing digital commerce platforms. This is an onsite role requiring a hands-on approach to system integration, testing, and process optimization.</p><p><strong>If you don't want to be onsite this role isn't for you- It requires 5-days onsite without exception. Please apply accordingly </strong></p><p><br></p><p>Responsibilities:</p><p>• Collaborate with merchandising, marketing, operations, and customer service teams to gather and refine business and technical requirements.</p><p>• Troubleshoot and support integrations across various systems, including third-party vendor platforms.</p><p>• Conduct manual testing and quality assurance for new features and system updates, leveraging tools like Jira.</p><p>• Assist in implementing drop-shipping capabilities and improving vendor inventory visibility through system enhancements.</p><p>• Develop and maintain project documentation while facilitating communication across teams using tools such as Microsoft Teams, Planner, and SharePoint.</p><p>• Partner with external development teams to ensure seamless integration and functionality within digital platforms.</p><p>• Contribute to the optimization of eCommerce operations and order management systems.</p><p>• Support strategic initiatives aimed at streamlining processes and enhancing platform performance.</p>
  • 2025-09-24T21:54:06Z
Business Analyst
  • Warren, NJ
  • onsite
  • Contract / Temporary to Hire
  • 51.46 - 59.59 USD / Hourly
  • Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
  • 2025-10-13T18:58:43Z
Business Analyst | Project Coordinator - Web Projects
  • Des Moines, IA
  • onsite
  • Permanent
  • - USD / Yearly
  • Position: Business Analyst | Project Coordinator - Client-Facing Web Projects<br>Location: Des Moines, IA - Hybrid<br>Salary: up to $65,000<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>We’re looking for a sharp, external client-focused Business Analyst to lead the charge on web-based projects. If you love solving problems, translating business needs into smart digital solutions, and working directly with clients—this role is for you.<br>What You’ll Do:<br> · Collaborate with clients to gather requirements and define project goals<br> · Translate business needs into clear technical specs for developers<br> · Manage small deliverables and support medium-sized projects<br> · Own timelines, budgets, and client communications<br> · Troubleshoot issues and help train users on system functionality<br>What You Bring:<br> · 3+ years in a technical or analytical role<br> · Strong communication, research, and problem-solving skills<br> · Curiosity to understand how systems work—not just how to use them<br> · A proactive mindset and client-first attitude<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
  • 2025-09-27T00:54:08Z
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