168 Results for Desktop Support Analyst Jobs

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Operations Analyst

Dallas, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a detail-oriented Operations Analyst to join our team in Dallas, Texas. The ideal candidate will bring strong analytical skills and a deep understanding of financial principles to support critical business operations. This role offers an excellent opportunity to contribute to a dynamic investment management environment while advancing your career. Responsibilities: • Conduct detailed financial analyses, including variance analysis and ad hoc reporting, to support decision-making processes. • Develop and maintain financial models to forecast and analyze business performance. • Utilize data mining techniques to extract and interpret complex data sets for actionable insights. • Collaborate with cross-functional teams to ensure accurate reporting and alignment with organizational goals. • Prepare comprehensive reports and presentations to communicate findings to stakeholders. • Monitor operational metrics and identify areas for improvement to enhance efficiency. • Assist in the evaluation of financial strategies and recommend solutions for optimizing processes. • Support audits and compliance initiatives by providing accurate and timely financial data. • Ensure adherence to industry standards and best practices within investment management operations.
2026-09-30T00:00:00Z

Operations Analyst

Cranston, RI
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an Operations Analyst to support finance-related workflows in Warwick, Rhode Island. This position focuses on maintaining accurate financial records, preparing reporting support, and helping ensure timely completion of compliance-related activities. The ideal candidate brings strong attention to detail, sound analytical judgment, and the ability to manage several priorities in a deadline-driven environment. Responsibilities:• Monitor daily financial transactions and verify the accuracy of receivables, payables, journal activity, and cash balancing records.• Complete reconciliations and perform account analysis to assist with financial statements, audit preparation, and required tax and regulatory reporting.• Coordinate the preparation and submission of licensing, compliance, and tax documentation while tracking due dates and follow-up items.• Assist with commission administration by reviewing calculations, updating records, addressing exceptions, and responding to broker-related questions.• Investigate billing, payment, customer account, and finance-related discrepancies and drive issues through resolution.• Maintain vendor master data, enter necessary adjustments, and support accurate processing across finance systems.• Identify process improvement opportunities that strengthen reporting quality, operational consistency, and overall efficiency.• Provide cross-functional backup support for essential finance activities and maintain familiarity with core accounting procedures.
2026-10-12T00:00:00Z

Citizen Support Specialist

Cleveland, OH
onsite
Temporary to Hire
17.1 - 18 USD / Hourly
We are looking for a Citizen Support Specialist to join a city service team in Cleveland, Ohio. This onsite role is a contract opportunity with the potential to become permanent for someone who enjoys helping the public, managing a high volume of inquiries, and providing clear guidance across city programs and services. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to remain focused and accurate in fast-paced customer interactions. Responsibilities: • Respond to a high volume of inbound resident calls each day and deliver courteous, solution-focused support. • Record, update, and monitor service requests within the city’s customer relationship management system with a high level of accuracy. • Provide residents with dependable information about municipal services, public programs, community events, and city facilities by using approved reference tools and knowledge resources. • Follow established call handling procedures to resolve inquiries directly or direct them to the appropriate department when further action is needed. • Assist callers with property and location-related questions by using internal lookup tools, mapping resources, and related city systems. • Support communication with residents who have limited English proficiency by accessing translation services when appropriate. • Maintain confidentiality and precise documentation throughout every interaction and data entry task. • Contribute to consistent service delivery by adhering to scripted guidance, workflow expectations, and quality standards in a structured call center environment.
2026-10-20T00:00:00Z

Patient Support Associate

Marietta, GA
onsite
Temporary to Hire
16 - 18 USD / Hourly
We are looking for a Patient Support Associate to join a non-profit healthcare environment in Marietta, Georgia on a contract basis with the potential for a permanent role. This position supports patient registration and front-desk operations by guiding patients through appointments, documentation, and payment processes while creating a welcoming experience. The role also works closely with student interns, faculty, and clinic staff to help maintain accurate records, organized workflows, and responsive service across the clinic. Responsibilities: • Welcome patients and visitors, provide clear information about clinic services, and support a positive experience from arrival through check-out. • Coordinate follow-up visits at check-out, prepare required paperwork, and enter patient details accurately into the electronic records system. • Process copays, deductibles, and outstanding balances, ensuring payments are recorded correctly and receipts are issued promptly. • Reconcile daily cash and payment activity by matching collected funds with batch postings and reporting documentation. • Maintain patient charts, visit documentation, and related files so records remain complete, current, and stored in the proper location. • Partner with other clinic departments to route records appropriately while protecting confidentiality and following applicable organizational guidelines. • Assist with compiling clinic-related reports and provide administrative support for special assignments as needed. • Keep front office and shared work areas clean, orderly, and ready for daily patient activity, and report malfunctioning equipment without delay. • Communicate professionally with patients, faculty, and student interns while responding attentively to questions and service needs.
2026-09-18T00:00:00Z

Customer Support Account Specialist

Rockleigh, NJ
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment. Responsibilities: • Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs. • Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters. • Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently. • Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change. • Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders. • Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction. • Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively. • Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
2026-10-20T00:00:00Z

Systems Admin / Tier 3 Support

Baltimore, MD
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for an experienced Systems Admin / Tier-3 Support specialist to join a healthcare-focused organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on technical environment, takes initiative, and can provide advanced support across core infrastructure and end-user systems. The role supports a distributed organization with a sizable user base and multiple sites, requiring strong expertise in Microsoft technologies, endpoint administration, and hybrid identity management. You will work closely with a collaborative IT team while serving as a senior escalation point and helping strengthen day-to-day operational stability. Responsibilities: • Oversee administration of core IT platforms, including help desk tools, endpoint management solutions, backup systems, and patch deployment processes. • Maintain and support a hybrid identity environment with a strong emphasis on on-premises Active Directory, including user and computer administration, group policy management, permissions, and security group oversight. • Manage Microsoft 365 administration tasks such as identity configuration, portal administration, synchronization with Azure AD, conditional access, and group-based settings. • Perform advanced troubleshooting and resolution for escalated infrastructure, systems, and endpoint issues across a multi-site environment. • Support ongoing server and workstation maintenance to help ensure reliable performance, system availability, and compliance with operational standards. • Contribute to cloud adoption efforts by identifying and assisting with opportunities to transition appropriate on-premises services to cloud-based platforms. • Handle selected security and configuration-related activities as part of broader systems administration responsibilities. • Provide guidance and technical mentorship to entry-level IT team members while acting as a senior resource for complex support needs.
2026-10-14T00:00:00Z

Process & Systems Analyst

Chicago, IL
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Job Description:<ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul>
2026-10-21T00:00:00Z

Linux Systems Administrator

Milwaukee, WI
onsite
Permanent / Full Time
110000 - 140000 USD / Yearly
Robert Half is seeking a Senior Systems Administrator to support and maintain a complex mix of Linux, Windows, virtualization, cloud, and application environments. This role is ideal for someone who enjoys working across a broad technology stack, solving challenging infrastructure issues, and partnering directly with both internal stakeholders and external customers. You'll play a key role in system administration, automation, application support, security, performance optimization, and infrastructure projects while helping ensure highly available and secure business-critical environments. What You'll Do<ul><li>Administer and support Linux and Windows server environments, including installation, configuration, patching, upgrades, troubleshooting, and performance tuning.</li><li>Manage core infrastructure services such as Active Directory, Group Policy, IIS, DNS, and related technologies.</li><li>Support business applications and the underlying infrastructure required to keep them running efficiently.</li><li>Maintain and troubleshoot virtualized environments, including VMware and similar platforms.</li><li>Assist with cloud-based infrastructure across Azure, AWS, and other public cloud environments.</li><li>Develop and maintain automation using tools such as PowerShell, Bash, Python, Ansible, or Terraform.</li><li>Monitor system health, performance, and capacity while proactively identifying opportunities for improvement.</li><li>Partner with security teams to implement system hardening, vulnerability remediation, access controls, and patch management best practices.</li><li>Support backup, recovery, and disaster recovery processes for critical systems and applications.</li><li>Troubleshoot networking and application connectivity issues involving DNS, DHCP, VPNs, firewalls, and TCP/IP.</li><li>Participate in infrastructure upgrades, migrations, onboarding efforts, and technology modernization initiatives.</li><li>Create and maintain technical documentation, procedures, and operational runbooks.</li><li>Serve as a senior technical resource during incidents, projects, and customer-facing engagements.</li><li>Participate in an on-call rotation supporting production systems as needed.</li></ul>
2026-10-20T00:00:00Z

IT Analyst

Fountain Valley, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
Robert Half is seeking an experienced IT Analyst to support approximately 300 employees across seven locations in an all-Windows environment consisting of roughly 350 computers. This is a hands-on, support-focused role with a strong emphasis on Microsoft Intune, endpoint management, desktop support, and help desk operations. <ul><li>Provision, configure, and deploy Windows desktops and computers using Microsoft Intune.</li><li>Package, configure, test, and deploy applications through Intune.</li><li>Create, configure, and maintain Intune device policies and endpoint management settings.</li><li>Deploy and manage printers across user devices through Intune.</li><li>Administer mobile device management (MDM), including device enrollment, configuration, and policy enforcement.</li><li>Troubleshoot hardware, software, operating system, application, and endpoint-related issues.</li><li>Respond to service tickets, prioritize requests, and work efficiently to reduce an existing backlog of 100+ tickets.</li></ul>
2026-10-09T00:00:00Z

Tier 2 Support - On-boarding Specialist

Broken Arrow, OK
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support. Responsibilities:• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.• Perform system checks, document completed work, and confirm that installed technology meets operational needs.• Provide support related to SharePoint access and general usage as part of the onboarding process.
2026-10-19T00:00:00Z

PC Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a PC Technician to support a short-term Contract assignment in Fort Lauderdale, Florida. This role will focus on removing workstation equipment, assisting with office relocation activities, and helping retire outdated technology in an organized and efficient manner. The position is ideal for someone who is comfortable working hands-on with computer hardware and related devices in a fast-paced environment. Responsibilities:• Remove desktop workstations, peripherals, and related equipment with care and attention to inventory control• Support office relocation efforts by disconnecting, organizing, and preparing technology assets for transport or storage• Decommission outdated devices and hardware according to established procedures• Handle computer equipment, cabling, and accessories safely during setup, breakdown, and movement activities• Assist with identifying, sorting, and staging Dell and Apple hardware for removal or reassignment• Maintain an orderly work area and help ensure equipment is tracked throughout the assignment
2026-10-20T00:00:00Z

PC Technician

South Plainfield, NJ
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently. Responsibilities: • Provide comprehensive desktop and PC support across main and satellite office locations. • Troubleshoot and maintain printers, including high-volume and specialized label printers. • Offer basic support for NetSuite and assist with related system issues. • Manage and support the RingCentral communication platform. • Maintain and troubleshoot security camera systems to ensure functionality. • Address and resolve hardware and software issues in a Windows/Microsoft environment. • Collaborate with a small IT team to ensure seamless technology operations. • Travel occasionally to satellite locations to provide on-site technical support. • Respond promptly to reactive troubleshooting needs in a fast-paced environment. • Assist with general IT support tasks as they arise across business operations.
2026-09-25T00:00:00Z

PC Technician

Souderton, PA
onsite
Permanent / Full Time
40000 - 45000 USD / Yearly
We are looking for a PC Technician to support day-to-day technology needs for office staff in Souderton, Pennsylvania. This position focuses on resolving desktop software and hardware issues, assisting users with business applications, and producing operational reports that support the manufacturing environment. The role also partners with the IT team on issue resolution and project-based work while providing hands-on support when on-site assistance is needed. Responsibilities: • Provide technical support to office employees by diagnosing and resolving issues related to desktop systems, software applications, and peripheral devices. • Assist users with the organization's software tools, ensuring questions are addressed promptly and systems are functioning effectively. • Develop and maintain reports through RubberTree WebQuery in connection with the P21 platform to support business operations. • Perform on-site troubleshooting and hardware installation when remote support is not sufficient or physical setup is required. • Collaborate with other IT team members to manage service requests, investigate incidents, and complete assigned technical projects. • Document troubleshooting steps, solutions, and recurring issues to improve support consistency and knowledge sharing.
2026-10-15T00:00:00Z

PC Technician

Fort Worth, TX
onsite
Temporary / Contract
19 - 20 USD / Hourly
Robert Half is in search of a PC Technician in Fort Worth, Texas. This position is 100% hardware support. POSITION: PC TECHNICIANLOCATION: FORT WORTHDURATION: CONTRACT TO PERMANENTRATE: $19-$20/HR
2026-10-21T00:00:00Z

Data Center QA Technician

Ashburn, VA
onsite
Temporary / Contract
25 - 36 USD / Hourly
Data Center Technician (Decommissioning & QA)Location: Ashburn, VA & Manassas, VA (must be comfortable working at both locations)Job Summary:We are seeking a Data Center Technician with 1-2 years of data center experience to support server decommissioning, auditing, and quality assurance activities. This role involves verifying hardware information, auditing server inventories, cabling, labeling, and ensuring data center records accurately reflect physical assets.Responsibilities:<ul><li>Perform server decommissioning activities, including tagging and documenting equipment.</li><li>Verify server hostnames, serial numbers, rack locations, and asset records for accuracy.</li><li>Conduct QA checks and audits on hardware inventory, including random 10% validation audits.</li><li>Update databases and asset management records based on audit findings.</li><li>Install, label, organize, and verify network and server cabling.</li><li>Support rack cleanup, corrections, and hardware location verification.</li><li>Ensure all work is completed accurately and documented according to established procedures.</li></ul>
2026-10-13T00:00:00Z

Tier I Help Desk

Bedford, MA
onsite
Temporary to Hire
28 - 31 USD / Hourly
We are looking for a Tier I Help Desk specialist to deliver frontline technical support for employees in both office and manufacturing settings. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, assisting users with a wide range of devices and applications, and keeping support operations organized. The person in this role will handle incoming service requests, prepare equipment for new employees, and contribute to the reliability of core workplace systems. Responsibilities: • Respond to day-to-day support requests for desktops, laptops, mobile devices, printers, and standard business software used across the organization. • Diagnose and resolve user issues involving Windows 11 and Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. • Monitor, update, and close service tickets in a help desk platform such as NinjaOne or a comparable system while maintaining clear support documentation. • Prepare and deploy workstations, user profiles, and related equipment for new employees to ensure a smooth onboarding experience. • Administer user access through Active Directory and Microsoft 365 by creating accounts, adjusting permissions, and supporting access needs. • Investigate and correct basic connectivity problems involving Wi-Fi, printers, and other general network-related issues. • Provide support for iOS and Android devices, including setup, troubleshooting, and user guidance. • Assist employees with business and manufacturing applications, including tools such as Epicor Kinetic and FactoryLogix when needed. • Help maintain endpoint protection, track IT assets, support software installations and hardware refresh efforts, and contribute to broader IT initiatives.
2026-10-14T00:00:00Z

IT Support

Tucson, AZ
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a customer-focused IT Support Help Desk Technician to provide first-level technical support for end users across the organization. This role serves as the primary point of contact for troubleshooting hardware, software, mobile device, and basic business application issues while ensuring timely resolution and excellent customer service.The ideal candidate has strong communication skills, a technical aptitude, and a passion for helping users solve technology challenges. This position offers the opportunity to work closely with IT team members and gain exposure to a broad range of systems and technologies. [IT Support Help Desk | PDF]Key Responsibilities<ul><li>Provide Tier 1 technical support for hardware, software, mobile devices, and business application issues.</li><li>Diagnose and troubleshoot common technical problems, escalating issues when necessary.</li><li>Log, track, and update support requests within the organization's ticketing system.</li><li>Communicate ticket status and resolution updates to end users.</li><li>Assist with user account support and general technology requests.</li><li>Create, update, and maintain electronic forms, templates, and support documentation.</li><li>Generate reports related to open support tickets and service requests.</li><li>Collaborate with IT team members to resolve technical issues and support ongoing initiatives.</li><li>Maintain accurate documentation of troubleshooting steps and resolutions.</li><li>Perform additional technology support duties as assigned.</li></ul>
2026-10-07T00:00:00Z

IT Support

Albuquerque, NM
onsite
Temporary / Contract
0 - 0 USD / Yearly
Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.Key Responsibilities• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.• Assist with endpoint and workstation management within an Intune-managed environment.• Maintain accurate asset inventory and device tracking records.• Support software deployment and installation activities.• Perform testing and quality assurance checks prior to device deployment.• Document deployment activities, configurations, and inventory updates.• Assist with routine service desk requests, including: o PC and laptop troubleshootingo Printer setup and supporto Peripheral installation and configurationo Hardware upgrades and replacementso Basic software support• Track and manage work requests through ticketing and asset management systems.• Follow established IT security, compliance, and operational procedures.Other duties as needed
2026-10-13T00:00:00Z

168 results for Desktop Support Analyst jobs