<p>We are looking for a skilled Cyber Security Analyst to join our team in Albuquerque, New Mexico. In this contract-to-permanent position, you will play a vital role in safeguarding the organization’s information systems and data against cyber threats. This role is ideal for a detail-oriented individual ready to contribute to a highly regulated financial environment and ensure compliance with security standards.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to security alerts from various tools and systems, ensuring threats are identified and mitigated promptly.</p><p>• Investigate cybersecurity incidents, including phishing attempts, malware infections, unauthorized access, and potential data breaches.</p><p>• Conduct comprehensive vulnerability assessments and support remediation activities across applications, endpoints, and infrastructure.</p><p>• Assist in maintaining compliance with industry regulations and frameworks such as ISO 27001 and other relevant standards.</p><p>• Perform log analysis and engage in proactive threat hunting to detect unusual activity and emerging risks.</p><p>• Collaborate with internal teams such as IT, Risk, and Compliance to ensure the effectiveness of security controls and documentation.</p><p>• Develop and maintain incident response plans, playbooks, and standard operating procedures to streamline security operations.</p><p>• Support security awareness initiatives, including training programs and phishing simulations.</p><p>• Stay updated on new cyber threats and best practices to strengthen the organization’s security posture.</p><p>Other duties as needed</p>
We are looking for a detail-oriented Operations Analyst to join our team in Albany, New York. In this role, you will play a key part in supporting manufacturing operations by analyzing data, identifying trends, and assisting with planning and procurement processes. This position is ideal for someone with a strong analytical mindset and a passion for improving operational efficiency in a manufacturing environment.<br><br>Responsibilities:<br>• Gather, review, and organize data related to manufacturing, inventory, and production processes to support decision-making.<br>• Analyze productivity, cost, inventory, and delivery data to identify trends, challenges, and opportunities for improvement.<br>• Create and maintain reports and dashboards to provide insights to the Manufacturing Operations leadership team.<br>• Monitor capacity, labor utilization, and production output to ensure alignment with operational goals.<br>• Collaborate with production planning teams to review demand forecasts, capacity plans, and production schedules.<br>• Identify potential production bottlenecks, material shortages, or capacity constraints and communicate findings to relevant teams.<br>• Work closely with procurement, inventory, and supply chain teams to ensure the seamless execution of production plans.<br>• Assist in tracking material availability and supplier performance, highlighting risks or shortages early.<br>• Contribute to efforts aimed at reducing inventory discrepancies and improving material flow within manufacturing processes.<br>• Participate in cross-functional meetings to enhance communication and coordination between manufacturing and supply chain teams.
<p>We are looking for an Operations Analyst to join a thriving Third Party Administration firm in the Horsham, Pennsylvania area. In this role, you will provide comprehensive support for defined contribution plans, ensuring compliance, accuracy, and exceptional service for clients. This position offers a collaborative environment where growth and development are highly encouraged.</p><p><br></p><p>Responsibilities:</p><p>• Perform full compliance and administrative services for defined contribution plans, including 401(k), profit sharing, and money purchase pension plans.</p><p>• Conduct asset and trust reconciliations to ensure accurate financial records.</p><p>• Execute compliance and nondiscrimination testing, such as coverage, top-heavy, and 415 limits.</p><p>• Reconcile employee census data and calculate contributions and allocations, including employer match and safe harbor.</p><p>• Prepare valuation and compliance reports to meet regulatory standards.</p><p>• Complete governmental filings, including Forms 5500, 8955-SSA, and 1099-R.</p><p>• Address and correct compliance violations through appropriate correction methods.</p><p>• Provide support for large plan audits and assist with filer requirements.</p><p>• Collaborate with colleagues, plan sponsors, and recordkeepers to achieve client retirement plan goals.</p><p>• Consult on plan design options and compliance matters to ensure optimal client outcomes.</p>
A growing organization is seeking an IT Systems Analyst to provide hands-on, Tier 1 support across a dynamic end-user environment. This role is ideal for a self-starter who thrives in a fast-paced setting, supporting a mix of Mac and PC users while helping drive onboarding, troubleshooting, and day-to-day IT operations. <br> Key Responsibilities Provide Tier 1 support for hardware, software, mobile devices (iOS), and network-related issues Troubleshoot and resolve high-volume tickets across Windows, Mac OS, and Microsoft 365 environments Support new permanent onboarding, including account setup and equipment provisioning Manage user accounts in Active Directory and assist with offboarding processes Perform software installations, system updates, and routine maintenance Maintain IT inventory and documentation Deliver basic end-user training and create support materials Escalate complex issues to senior IT staff as needed
<p>We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement security policies and controls to protect organizational data and assets.</p><p>• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.</p><p>• Conduct regular audits to assess and strengthen the organization's security posture.</p><p>• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.</p><p>• Collaborate with cross-functional teams to align security measures with business objectives.</p><p>• Respond to audit requests and provide detailed documentation for regulatory reviews.</p><p>• Monitor and evaluate risk management practices to address vulnerabilities proactively.</p><p>• Maintain governance frameworks to ensure consistent application of security standards.</p><p>• Analyze security metrics and reports to identify potential areas for improvement.</p><p>• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.</p>
<p>We are looking for a skilled IT Support Technician III to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will provide essential hardware and software support for the company's personal computers and local area network. This role focuses on troubleshooting technical issues and ensuring smooth operations for both onsite and remote employees.</p><p><br></p><p>Responsibilities:</p><ul><li>Own the full employee IT lifecycle, including onboarding, offboarding, role changes, and access management</li><li>Execute secure and compliant access provisioning and deprovisioning across Active Directory, Microsoft Entra ID, and related systems</li><li>Administer IAM, endpoint management, and device compliance using Microsoft Intune (MDM/MAM)</li><li>Manage and support Jira Service Management (JSM), including ticket queues, SLAs, and request workflows</li><li>Install, configure, maintain, and troubleshoot hardware, software, and end-user devices</li><li>Provide advanced troubleshooting for complex desktop, network, and application issues; serve as escalation point for Tier I/II</li><li>Assist in mentoring junior technicians and provide leadership support in the absence of the IT Support Manager</li><li>Deliver timely technical support via ticketing system, email, and in-person interactions</li><li>Troubleshoot LAN/WAN and connectivity issues in accordance with company standards</li><li>Perform system administration tasks, including account management, permissions, and endpoint security configurations</li><li>Support remote and hybrid workforce technologies, including device provisioning and secure access</li><li>Maintain and support communication systems, including conference room A/V and mobile devices</li><li>Perform software deployments, updates, patching, and hardware replacements</li><li>Support email administration and data governance practices, including access controls and distribution groups</li><li>Assist with physical access systems, including badging and facility access coordination</li><li>Maintain accurate documentation of systems, assets, and procedures</li><li>Provide end-user training and promote effective use of technology</li><li>Partner with HR, Facilities, and Security to support operations and compliance</li><li>Contribute to process improvements, trend analysis, and scalable support practices</li><li>Manage workload effectively to meet service level expectations</li><li>Maintain professional conduct and strong customer service in all interactions</li></ul><p><br></p>
<p><em>The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul>
<p>Business Support Specialist – Albany, NY (Long-Term Contract)</p><p><br></p><p>We’re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, you’ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process transactions in finance, HR, or support services, following established procedures and service level agreements.</li><li>Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance.</li><li>Respond to inquiries and resolve issues through the call center and ticketing system.</li><li>Investigate and correct complex processing errors to maintain data integrity.</li><li>Analyze data to support audits and improve operational practices.</li><li>Provide professional, responsive customer service.</li><li>Identify user needs and recommend system or process enhancements.</li><li>Assist with audit reviews and evaluations.</li><li>Collaborate with team members to manage workload across service lines.</li><li>Ensure clear, timely, and accurate communication, including email correspondence.</li></ul><p>Call Mary Christman or Gabrielle Maisonet at 518-462-1430 to learn more and share your interest. We look forward to connecting!</p>
We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions.<br><br>Responsibilities:<br>• Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms.<br>• Research, assess, and resolve incidents and service requests efficiently.<br>• Deliver exceptional customer service while maintaining a customer-first mindset.<br>• Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction.<br>• Manage escalations from external service providers to ensure timely resolution.<br>• Update standard operating procedures and service documentation to reflect current practices.<br>• Monitor and report on key performance metrics to maintain high-quality service standards.<br>• Collaborate cross-functionally to address technical challenges and improve processes.
We are looking for a detail-oriented Hardware Management Support Analyst to support the delivery, upkeep, and recovery of employee technology across the organization in Golden Valley, Minnesota. This Long-term Contract position focuses on providing a dependable, service-driven experience by ensuring laptops and related equipment are prepared, assigned, maintained, and returned in alignment with company standards. The ideal candidate brings strong organizational skills, a customer-first mindset, and the ability to manage hardware requests efficiently while maintaining security and asset accuracy.<br><br>Responsibilities:<br>• Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement.<br>• Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines.<br>• Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity.<br>• Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately.<br>• Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable.<br>• Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes.<br>• Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience.
<p>We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor system performance, identify issues, and resolve network and system failures effectively.</p><p>• Troubleshoot and address complex inquiries or complaints related to IT operations.</p><p>• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.</p><p>• Create and manage user accounts for software and network applications across the organization.</p><p>• Deploy and configure new hardware and software technologies to meet operational requirements.</p><p>• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.</p><p>• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.</p><p>• Train end-users on technology systems and processes to improve efficiency and adoption.</p><p>• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.</p>
<p>We are looking for a detail-oriented and proactive Operations Support team member to join our team in Eden Prairie, Minnesota . In this contract position, you will be instrumental in ensuring the seamless execution of order processing, from initial placement to final payment, while maintaining high standards of customer satisfaction. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn and grow under supervision and mentorship.</p><p><br></p><p>Responsibilities:</p><p>• Utilize technology to identify and address issues, collaborating with team members to remove operational obstacles.</p><p>• Build strong working relationships with internal and external stakeholders to manage product pricing, transportation, and informational needs.</p><p>• Learn to oversee and plan order activities, ensuring all tasks are accurately completed within the system.</p><p>• Assist in coordinating order-related processes, including shipment tracking, exception management, inventory reconciliation, and invoicing.</p><p>• Resolve issues with exception orders by working with clients, transportation providers, and distribution partners to minimize disruptions.</p><p>• Maintain accurate item-level data in company systems, including pricing, pack sizes, and product descriptions.</p><p>• Monitor and mitigate potential service failures, such as late deliveries, to ensure minimal customer impact.</p><p>• Deliver exceptional customer service by providing clear, effective communication and promptly addressing inquiries.</p><p>• Regularly update the team on operational status and performance metrics.</p><p>• Support ongoing process improvement initiatives to enhance operational efficiency.</p>
We are looking for an experienced Technical Services Specialist to support complex liability claims with a focus on Architects and Engineers Errors and Omissions matters. This Long-term Contract position offers the opportunity to handle high-exposure files, guide fair and well-reasoned claim outcomes, and partner with internal and external stakeholders to resolve issues efficiently. Based in Wisconsin, this role may be performed remotely or onsite and includes occasional travel for mediations, settlement conferences, and other claim-related proceedings.<br><br>Responsibilities:<br>• Oversee a portfolio of complex liability claims, conducting detailed reviews of coverage, liability, damages, and supporting documentation to determine appropriate next steps.<br>• Lead investigations from initial intake through final resolution, ensuring each matter is handled in accordance with policy provisions, regulatory expectations, and company standards.<br>• Negotiate settlements within delegated authority while balancing timely resolution, financial accuracy, and fair treatment of all parties involved.<br>• Partner with outside counsel to shape litigation strategy, monitor case progress, and drive effective outcomes in disputed or highly sensitive matters.<br>• Coordinate the work of external experts and service providers, including legal vendors, consultants, discovery specialists, and technical advisors, to support claim evaluation and defense.<br>• Establish and maintain accurate claim reserves, review developments that may affect exposure, and recommend adjustments to support sound financial forecasting.<br>• Serve as a subject matter resource on specialized liability exposures, sharing insights that strengthen decision-making and promote consistent claim handling practices.<br>• Work closely with underwriting teams to identify emerging or complex risk issues, contributing expertise that supports pricing decisions, policy terms, and client discussions.<br>• Represent the organization in mediations, settlement conferences, industry events, or similar forums, helping maintain strong working relationships and an informed market presence.
We are looking for a motivated Technical Support- Tier 1 specialist to join a customer-focused IT team in Dallas, Texas. This position supports employees with day-to-day technical issues across desktops, applications, mobile devices, and meeting technology in a services environment. It is well suited for someone with early-career IT experience who enjoys solving problems, delivering high-quality support, and building a strong foundation in enterprise technology.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop and laptop issues, peripheral devices, printers, and commonly used business applications.<br>• Resolve service requests and incidents by diagnosing problems, guiding users through solutions, and escalating more complex matters when needed.<br>• Create, update, and close support tickets with clear documentation of issues, troubleshooting steps, and outcomes.<br>• Set up and image workstations, prepare equipment for new hires, and support hardware replacement initiatives.<br>• Manage routine account support tasks within Active Directory, including basic user access and profile assistance.<br>• Assist employees with remote connectivity, mobile device support, and general access to firm technology resources.<br>• Support conference rooms and meetings by helping with audio/visual equipment, virtual meeting tools, and room readiness.<br>• Contribute to technology rollouts, software installations, system upgrades, and other endpoint support projects.<br>• Participate in an after-hours on-call rotation to help address urgent support needs outside standard business hours.
We are looking for a skilled PC Technician to join our team in Stamford, Connecticut, on a contract basis. In this role, you will play a crucial part in deploying, configuring, and supporting IT hardware and software for end users. This position offers an opportunity to work hands-on with both Windows and Apple systems in a dynamic environment within the financial services industry.<br><br>Responsibilities:<br>• Prepare and configure laptops to replace outdated devices, ensuring adherence to established setup procedures.<br>• Handle decommissioning of laptops by performing data sanitization processes according to company standards.<br>• Provide physical installation and support for IT hardware, including monitors and other peripherals.<br>• Offer hands-on assistance to end users, addressing technical issues and resolving hardware or software concerns.<br>• Utilize expertise in Windows 11 and Apple iOS to troubleshoot and optimize system performance.<br>• Administer Active Directory for user account management and access control.<br>• Leverage knowledge of Microsoft 365 suite to support productivity applications and tools.<br>• Collaborate with team members and stakeholders to ensure seamless IT operations.<br>• Maintain accurate documentation of processes, configurations, and issue resolutions.<br>• Apply organizational and communication skills to deliver excellent user support.
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are looking for a Technician to provide on-site support for electronic pollbooks during Election Day in Dallas, Texas. This role supports post-election operations by receiving, inspecting, and processing returned election equipment. This role ensures all equipment is accurately accounted for, documented, and properly prepared for future use. Technicians work in a fast-paced warehouse environment, handling high volumes of equipment while identifying any damage or missing components. Ideal candidates are detail-oriented, reliable, and comfortable with physical, hands-on work in a team setting. Position required boxing up, lifting, moving the boxes of poll pads as well.</p>
We are looking for a detail-oriented PC Technician to assist with a major office relocation project in Des Moines, Iowa. This Contract position involves setting up IT workstations and displays, as well as handling specialized tasks related to TVs and projectors. The ideal candidate will be a quick learner with a basic understanding of hardware and installation processes.<br><br>Responsibilities:<br>• Disassemble IT workstations and prepare them for transportation.<br>• Load and transport equipment from the current office to the new location.<br>• Deliver and organize boxes and equipment to assigned workstations on designated floors.<br>• Reinstall and reconnect IT hardware, including docking stations and network cables, at new workstations.<br>• Conduct follow-up visits to ensure all setups are completed as needed.<br>• Assist with removing, relocating, and reinstalling TVs and projectors, including mounting and dismounting displays.<br>• Use provided tools to complete installation tasks efficiently and accurately.<br>• Follow guidance and training provided at the start of each day to ensure tasks are performed correctly.
We are looking for a skilled IT/OT Service Desk Specialist to join our team in North Charleston, South Carolina. This Contract to permanent position involves delivering top-notch technical support and customer service to both internal employees and external clients in office and operational environments. If you are a proactive problem-solver with a strong focus on customer satisfaction, we encourage you to apply.<br><br>Responsibilities:<br>• Diagnose and resolve issues related to hardware, software, and network systems, escalating complex problems when necessary.<br>• Monitor system performance to ensure reliability, security, and optimal functionality.<br>• Assist end users with system access, hardware setup, application usage, and configurations.<br>• Document incidents, solutions, and knowledge base articles to promote ongoing improvement.<br>• Manage the lifecycle of end-user hardware and software, including installation, configuration, and upgrades.<br>• Perform account management tasks, such as resetting passwords and resolving access issues.<br>• Provide remote support for users both on-site and in off-site locations.<br>• Deliver basic training to users on IT tools and technologies to enhance their efficiency.<br>• Collaborate with internal IT teams and external vendors to address and resolve technical issues.<br>• Support IT security policies by enforcing access controls, managing backups, and implementing antivirus solutions.
We are seeking a detail-oriented HR Administrative Assistant to support the onboarding of seasonal employees. This contract role plays a critical part in ensuring a smooth, compliant, and confidential hiring and onboarding process. The ideal candidate is organized, professional, and comfortable working with HR systems and Excel-based tracking.<br>Key Responsibilities<br><br>Support the onboarding process for seasonal hires, including new hire documentation and system entry<br>Maintain and update employee records while handling confidential information with discretion and professionalism<br>Utilize UKG (UltiPro) to enter, update, and manage employee data<br>Track onboarding progress and documentation using Excel and other organizational tools<br>Assist with HR administrative tasks as needed to support the broader HR team<br>Ensure accuracy and compliance with company policies and procedures throughout the onboarding process<br><br>Qualifications<br><br>Prior administrative experience, preferably in an HR or onboarding support role<br>Experience using UKG (UltiPro) or similar HRIS platforms preferred<br>Proficiency in Microsoft Excel for tracking, organizing, and reporting information<br>Strong attention to detail and ability to handle confidential information confidently<br>Excellent organizational and communication skills<br>Ability to manage multiple tasks in a fast-paced, seasonal hiring environment<br><br>Work Environment<br><br>Contract position supporting a high-volume, seasonal onboarding cycle<br>Collaborative HR team environment