168 Results for Desktop Support Analyst Jobs

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Help Desk Technician

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Provide Tier 2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines
2026-10-12T00:00:00Z

IT Support Technician

San Diego, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in Kearny Mesa, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in Downtown Los Angeles, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

IT Support Technician

San Diego, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in North County of San Diego, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in Woodland Hills, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based near Newport Beach, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

IT Support Technician

San Diego, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in South County of San Diego, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in Culver City, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in El Segundo, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an IT Support Engineer with strong Microsoft Azure experience to support enterprise users, cloud services, and core IT infrastructure. This role combines traditional systems support with cloud administration responsibilities.Responsibilities<ul><li>Provide Tier 2 and Tier 3 support for users, systems, and cloud environments</li><li>Manage Microsoft Azure resources and services</li><li>Support Microsoft 365, Entra ID (Azure AD), and Intune environments</li><li>Troubleshoot Windows servers, endpoints, networking, and cloud services</li><li>Administer user accounts, permissions, and identity management</li><li>Monitor system performance and availability</li><li>Assist with migrations, upgrades, and cloud initiatives</li><li>Document procedures and technical solutions</li></ul>
2026-10-16T00:00:00Z

Senior IT Support Analyst

Ankeny, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Seeking a Senior IT Support Analyst to provide advanced technical support, endpoint management, and troubleshooting in an enterprise environment. This individual will serve as a senior escalation resource while supporting modernization and automation initiatives.
2026-09-28T00:00:00Z

Technical Support Manager

Plano, TX
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
We are looking for a technology support leader to oversee IT and operational technology support for manufacturing environments in Plano, Texas. This position is well suited for someone who is comfortable working directly in production settings, solving issues that affect uptime, and coordinating closely with engineering, maintenance, and operations teams. The role combines hands-on technical problem solving with cross-functional collaboration to keep plant systems, user devices, and industrial networks running reliably. Responsibilities:<ul><li>Oversee day-to-day technical support for plant operations, ensuring systems used across manufacturing sites remain stable, accessible, and responsive to production needs.</li><li>Diagnose and resolve issues involving industrial networks, end-user devices, software platforms, and connected equipment that may interrupt plant performance.</li><li>Support communication and connectivity among PLCs, HMIs, operator stations, and other manufacturing technologies used on the production floor.</li><li>Maintain and improve plant-floor infrastructure such as switches, wireless components, industrial network hardware, and workstation endpoints.</li><li>Work closely with controls engineers, maintenance staff, and production teams to identify root causes of operational technology issues and restore functionality quickly.</li><li>Coordinate installation, upkeep, and troubleshooting for industrial PCs, manufacturing applications, and operator-facing hardware used in daily operations.</li><li>Track network and system performance within production environments and take proactive steps to reduce downtime and operational disruption.</li><li>Contribute to infrastructure enhancements, facility expansion efforts, and other technology improvement projects across manufacturing locations.</li><li>Keep accurate records of configurations, support activities, asset inventories, and technical procedures to support ongoing operations and future maintenance.</li><li>Partner with corporate IT resources and external service providers when advanced escalation or specialized support is needed, including travel between facilities for onsite assistance.</li></ul>
2026-10-13T00:00:00Z

IT Help Desk Specialist

Los Angeles, CA
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
IT Help Desk Specialist Company OverviewA growing professional services organization based in Los Angeles, California is seeking an IT Help Desk Specialist to provide responsive technology support to employees and help maintain reliable day-to-day IT operations. The organization offers a collaborative environment where team members can gain exposure to a broad range of Microsoft technologies while developing their technical skills and growing into additional IT responsibilities. Role SummaryThe IT Help Desk Specialist will serve as a first point of contact for employees experiencing technology issues. This role will provide hands-on support across Windows devices, Microsoft 365, user accounts, hardware, software, printers, networking, and remote connectivity. The ideal candidate has strong troubleshooting fundamentals, excellent customer service skills, and an interest in growing their career in IT support and systems administration. Key Responsibilities<ul><li>Provide first-level technical support for employees through in-person, email, phone, collaboration tools, and ticketing channels.</li><li>Troubleshoot Windows, Microsoft 365, passwords, account lockouts, printers, peripherals, VPN, Wi-Fi, and basic network connectivity issues.</li><li>Support employee onboarding and offboarding, including user account setup, access changes, and workstation preparation.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, software, and other workplace technology.</li><li>Manage support requests through the IT ticketing system, documenting troubleshooting steps and ensuring timely resolution or escalation.</li><li>Support Active Directory and cloud-based identity administration for routine user and access requests.</li><li>Maintain technology inventory, documentation, and internal knowledge resources.</li><li>Assist senior IT staff with software deployments, system testing, documentation, and company-wide technology projects.</li><li>Coordinate with technology vendors and escalate complex technical issues when appropriate.</li><li>Communicate technical solutions clearly and professionally to non-technical users.</li></ul>Additional Details<ul><li>Fully onsite </li><li>Standard schedule: 8:30 a.m. - 5:30 p.m. with a one-hour lunch break</li><li>Occasional overtime may be required during peak business periods and month-end activities</li><li>Limited local travel may occasionally be required</li><li>Opportunity to gain experience across a broad Microsoft-focused IT environment and grow into more advanced technical responsibilities</li></ul>
2026-09-29T00:00:00Z

Second Shift Help Desk Analyst

Columbus, OH
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a Second shift Help Desk/Desktop Support Analyst to provide reliable technical support for end users in Columbus, Ohio. This role focuses on resolving day-to-day hardware, software, and account-related issues while delivering responsive service in a hospitality-driven environment. The ideal candidate is comfortable working with Microsoft Windows systems, handling support requests efficiently, and maintaining a high standard of customer care. Responsibilities:• Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting daily operations.• Respond to service desk requests in a timely manner, document actions taken, and follow issues through to resolution.• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.• Troubleshoot Microsoft Windows 10 and related Windows environment issues to restore system functionality quickly.• Diagnose common software and connectivity problems by applying structured troubleshooting methods.• Escalate more complex incidents when necessary while ensuring clear communication with users and internal support teams.• Install, configure, and maintain standard desktop applications and workstation settings as required.• Contribute to service continuity by identifying recurring support issues and sharing practical recommendations for improvement
2026-10-01T00:00:00Z

IT Support Technican

San Diego, CA
onsite
Temporary / Contract
28 - 35 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in San Marcos, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:00:00Z

Epicor Support Analyst

Irvine, CA
onsite
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization. Responsibilities: • Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities. • Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows. • Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions. • Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making. • Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi. • Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes. • Provide assistance with subscription billing processes and related workflow configuration or issue resolution. • Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption. • Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
2026-10-16T00:00:00Z

Technical (Application) Support Specialist

American Fork, UT
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Technical (Application) Support Specialist to join a service-focused team in Utah in a contract capacity with the potential for a permanent role. This position supports internal users by resolving application-related issues, improving workflow performance, and delivering timely, well-documented solutions. The ideal candidate brings a strong customer support mindset, solid troubleshooting ability, and a willingness to contribute to both software support and occasional hands-on IT tasks. Responsibilities: • Handle incoming application support requests, prioritize issues appropriately, and drive tickets through completion within established service expectations. • Investigate and resolve software, system workflow, and user-access concerns affecting day-to-day business operations. • Set up, maintain, and refine user workflows within the company’s application environment, including platform-based support activities. • Record diagnostic steps, outcomes, and recurring issue patterns to strengthen team knowledge and improve future support efficiency. • Communicate with internal stakeholders to gather missing details, clarify reported problems, and provide clear status updates throughout the support process. • Join client or user discussions when additional context is needed to identify root causes and confirm appropriate solutions. • Partner with technical team members on basic infrastructure-related tasks during slower support periods, such as equipment setup, cabling, or other IT support projects. • Contribute ideas that improve support processes, documentation standards, and issue resolution consistency across the team.
2026-10-19T00:00:00Z

Service Management Centre Analyst

Alpharetta, GA
onsite
Temporary / Contract
26 - 30 USD / Hourly
We are looking for a Service Management Centre Analyst to serve as a central coordination point during production incidents and service disruptions. This role is focused on incident coordination, communication, escalation management, and service restoration rather than hands-on technical troubleshooting. Key Responsibilities:· Act as the central coordination point during production incidents and service disruptions.· Lead and facilitate major incident bridge calls involving technical and business stakeholders.· Coordinate technical teams and drive restoration activities through incident resolution.· Assess business impact and ensure appropriate escalation of critical issues.· Maintain situational awareness throughout the incident lifecycle.· Deliver timely and effective incident communications to stakeholders.· Monitor the health and performance of business-critical applications and services.· Analyze events, alerts, and operational data to identify service-impacting issues.· Coordinate proactive actions to minimize service disruptions and prevent incidents.· Support operations across hybrid-cloud and on-premises environments.· Support Incident, Event, Change, Problem, and Major Incident Management processes.· Maintain accurate and complete records within ServiceNow.· Ensure adherence to ITIL-based service management practices.· Promote operational excellence through process consistency and discipline.· Facilitate Root Cause Analysis (RCA) activities following major incidents.· Coordinate post-incident reviews and corrective action planning.· Identify recurring issues, trends, and opportunities for process improvement.· Drive accountability for long-term resolutions and preventative measures.· Contribute to automation, operational maturity, and service improvement initiatives.
2026-10-16T00:00:00Z

Help Desk

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-10-04T00:00:00Z

Help Desk

Inverness, IL
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Help Desk specialist to provide day-to-day technical support in a Windows-based environment for a small user group in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on desktop support, laptop setup, and resolving everyday IT issues with a responsive, customer-focused approach. The role supports approximately 12 end users and requires someone who can keep systems running smoothly while delivering dependable assistance across common hardware and software needs. Responsibilities: • Provide front-line technical assistance for end users by diagnosing and resolving routine hardware, software, and system issues in a Windows environment. • Prepare, configure, and deploy laptops so employees have properly functioning equipment for daily use. • Manage and respond to service desk requests, ensuring support tickets are tracked, updated, and completed in a timely manner. • Support Microsoft Windows 10 systems by addressing performance concerns, user access issues, and general desktop problems. • Assist with basic Active Directory tasks such as user account support, password resets, and access-related troubleshooting. • Deliver well-rounded desktop support for a small group of approximately 12 users, offering both remote and hands-on assistance as needed. • Troubleshoot common technical problems methodically and escalate more complex issues when necessary. • Maintain a reliable support experience by communicating clearly with users and documenting issue resolution steps.
2026-10-05T00:00:00Z

Help Desk

Los Angeles, CA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
IT Support SpecialistLocation: On-Site | Los Angeles AreaCompensation: $50,000 - $65,000 annually, based on skills and experienceAre you passionate about technology and helping people solve problems? We are seeking an IT Support Specialist to join a collaborative and growing IT team. This is an excellent opportunity for someone looking to build their IT career while gaining hands-on experience supporting end users, business applications, hardware, and day-to-day IT operations in a professional office environment.What You'll DoEnd-User Support<ul><li>Serve as the first point of contact for employee IT issues via in-person support, email, phone, Microsoft Teams, and the ticketing system.</li><li>Troubleshoot and resolve common issues involving:</li><li>Windows operating systems</li><li>Microsoft 365 applications</li><li>Password resets and account lockouts</li><li>Printers, scanners, and peripheral devices</li><li>VPN and Wi-Fi connectivity</li><li>Basic network-related problems</li><li>Escalate complex issues to senior IT team members when necessary.</li><li>Provide clear, friendly support to users of varying technical skill levels.</li></ul>User Account & Access Management<ul><li>Assist with employee onboarding and offboarding activities.</li><li>Support user account maintenance and access requests.</li><li>Escalate advanced security or access-related issues as appropriate.</li></ul>Hardware & Software Support<ul><li>Configure, deploy, and maintain desktops, laptops, and standard business applications.</li><li>Troubleshoot hardware, software, and remote access issues.</li><li>Coordinate equipment repairs and replacements when needed.</li></ul>Ticket Management & Documentation<ul><li>Track, update, and resolve support requests through the ticketing system.</li><li>Maintain accurate documentation of incidents and solutions.</li><li>Contribute to internal knowledge base resources and support procedures.</li></ul>IT Operations Support<ul><li>Assist with routine IT operations and system monitoring.</li><li>Help maintain technology inventory and asset records.</li><li>Coordinate with third-party vendors when required.</li><li>Support a secure, reliable, and efficient technology environment.</li></ul>Technology Projects<ul><li>Assist with software deployments, upgrades, testing, documentation, and user communications.</li><li>Support company-wide technology initiatives and process improvements.</li></ul>For immediate consideration, apply now and direct message Reid Gormly on LinkedIn
2026-10-13T00:00:00Z

Data Migration Analyst

Portland, OR
onsite
Temporary / Contract
38 - 45 USD / Hourly
Our client is seeking a Data Migration Analyst to support a critical migration from ADP to Workday. This is a hands-on role focused on extracting, transforming, validating, and loading financial data into Workday during a large-scale system implementation. The ideal candidate will bring a strong finance background, advanced Excel skills, and experience supporting ERP or Workday data migrations. Key Responsibilities<ul><li>Extract, clean, and transform financial data from ADP and related sources into Workday migration templates.</li><li>Perform data mapping and validation</li><li>Manipulate downloaded data to fit established migration templates for upload into Workday.</li><li>Participate in data migration testing, user acceptance testing (UAT), and issue resolution.</li><li>Identify data discrepancies, troubleshoot errors, and escalate concerns to the finance team.</li><li>Support ongoing data load activities beginning in November and continuing throughout the implementation, likely through April 2027.</li></ul>
2026-10-16T00:00:00Z

Workplace Experience Support Specialist

Dubuque, IL
onsite
Temporary / Contract
17 - 19 USD / Hourly
Help Create an Exceptional Workplace Experience- We're seeking a Workplace Experience Support Specialist to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives. The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace. If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995! What You'll Do<ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul>Why You'll Love This Opportunity<ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.
2026-10-15T00:00:00Z

Level 2 Help Desk Technician

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Level 2 Help Desk Technician to serve as the escalation point for a busy end user support environment. This role handles the tickets that Level 1 cannot resolve, owns them through resolution, and helps keep the wider team running smoothly.Responsibilities<ul><li>Resolve escalated hardware, software, and network incidents across Windows 10 and Windows 11 environments</li><li>Support Microsoft 365, Active Directory, and Entra ID account and access issues</li><li>Image, configure, and deploy desktops, laptops, and mobile devices</li><li>Troubleshoot VPN, printing, and basic network connectivity problems</li><li>Document resolutions and update knowledge base articles for the Level 1 team</li><li>Manage tickets in the ITSM platform against defined SLAs</li><li>Provide occasional deskside and remote support to end users across multiple sites</li></ul>
2026-10-12T00:00:00Z

Level II - IT Support Analyst

Hartford, CT
remote
Temporary / Contract
30 - 35 USD / Hourly
Level II - IT Support Analyst (Contract-to-Hire)Location: Hartford, CT 06103 (Fully Remote)Job Type: Contract-to-HireDuration: 90-Day Contract-to-HireCompensation: Up to $35.00/hourSchedule: Monday-Friday, 40 Hours Per Week OverviewWe are seeking a Level II IT Support Analyst to join a remote IT support team. This position is ideal for a candidate with experience supporting Microsoft environments, user administration, email systems, and escalated technical support requests.The successful candidate will be responsible for handling a combination of Microsoft 365 administration, user account management, identity and access support, email administration, troubleshooting, and ticket resolution. The ideal candidate can work independently, learn new processes quickly, and provide exceptional support to end users. Responsibilities<ul><li>Troubleshoot and resolve Tier II support requests.</li><li>Support Microsoft 365 administration and user management activities.</li><li>Manage user accounts, permissions, security groups, and access requests.</li><li>Administer distribution groups, distribution lists, and shared resources.</li><li>Support email-related administration and troubleshooting.</li><li>Execute and troubleshoot PowerShell scripts.</li><li>Assist with cloud and on-premises user administration tasks.</li><li>Work tickets through a ServiceNow-based support environment.</li><li>Escalate complex issues when appropriate.</li><li>Document troubleshooting steps, procedures, and resolutions.</li><li>Collaborate with team members in a fully remote environment.</li><li>Support onboarding and offboarding activities.</li></ul>Technical EnvironmentExperience with some or all of the following technologies is preferred:<ul><li>Microsoft 365</li><li>Office 365</li><li>Exchange Online</li><li>Active Directory</li><li>Microsoft Entra ID (Azure AD)</li><li>PowerShell</li><li>ServiceNow</li><li>Azure</li><li>Windows 10 / Windows 11</li><li>Identity & Access Management</li><li>Distribution Groups</li><li>Distribution Lists</li></ul>
2026-10-09T00:00:00Z

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