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145 results for Desktop Support Analyst jobs

System Analyst

Smyrna, GA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery
2026-04-08T00:00:00Z

System Analyst

Richmond, VA
onsite
Temporary / Contract
50 - 58 USD / Hourly
We are seeking a highly experienced Systems Analyst with a strong QA and Testing background to support a large-scale enterprise environment, with a focus on claims processing systems (MMIS or similar). This role is heavily centered on manual testing, test coordination, and defect management across complex, multi-vendor systems.This is an excellent opportunity for a detail-oriented professional who thrives in Agile environments and has a proven track record of leading SIT, UAT, and end-to-end testing efforts. Key Responsibilities<ul><li>Lead and support manual testing efforts, including test scenario development, test case creation, and execution</li><li>Coordinate and manage System Integration Testing (SIT), User Acceptance Testing (UAT), and end-to-end testing activities</li><li>Develop and maintain test plans, test data, and testing documentation</li><li>Track, manage, and report on defects using tools such as Azure DevOps or similar platforms</li><li>Facilitate and lead defect triage calls across multiple vendors and internal teams</li><li>Analyze system requirements and translate them into comprehensive test coverage</li><li>Generate test metrics, reports, and summaries for stakeholders and leadership</li><li>Collaborate with cross-functional teams to ensure successful system implementations and enhancements</li><li>Perform impact analysis for system changes and ensure proper validation</li><li>Support debugging and troubleshooting of complex system issues</li></ul>
2026-04-13T00:00:00Z

Senior Desktop Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We’re seeking a Senior Desktop Engineer to lead endpoint design, automation, and lifecycle management across an enterprise Windows environment.Key Responsibilities<ul><li>Engineer and manage Microsoft Intune and Windows Autopilot</li><li>Build and maintain Windows OS images and application packages</li><li>Automate deployments using PowerShell</li><li>Manage patching and software distribution via Intune and SCCM</li><li>Support migration from Group Policy to modern management</li><li>Troubleshoot complex endpoint and deployment issues</li></ul>
2026-04-10T00:00:00Z

Desktop Engineer

Barefoot Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Desktop Engineer to join our team in Fort Myers/Naples area in Florida. In this role, you will be responsible for managing software deployments, troubleshooting technical issues, and maintaining system security across enterprise environments. This is a fully on-site long-term contract position offering the opportunity to contribute to essential IT operations in the rental/leasing services industry. Responsibilities:• Create, test, and deploy software packages using Tanium and other platforms to ensure successful rollouts.• Troubleshoot deployment failures and escalate critical issues when necessary to maintain business operations.• Take ownership of support tickets, resolving issues independently and collaborating with IT teams and end users.• Develop and test software packages using PowerShell App Deployment Toolkit for compatibility and functionality.• Perform quarterly updates of endpoint protection tools and manage Java updates to enhance system security.• Collaborate with the Vulnerability Management Team to address high-risk security vulnerabilities effectively.• Document deployment processes, troubleshooting steps, and system configurations to support organizational knowledge.• Monitor third-party automation tools and workflows to ensure consistent operation.• Analyze and provide feedback on technical solutions to improve IT processes and align with industry standards.
2026-04-14T00:00:00Z

Help Desk Level II

Manchester, CT
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
Help Desk Technician – Level 2Location: Manchester, CT A Robert Half client is seeking a Help Desk Level 2 Technician to provide day-to-day technical support to end users. Responsibilities:<ul><li>Troubleshoot and resolve Level 2 desktop, hardware, and software issues</li><li>Support Windows environments, Microsoft 365, and Active Directory</li><li>Escalate complex issues as needed and document work in a ticketing system</li></ul>
2026-04-22T00:00:00Z

IT Support Technician Tier 2

Tallahassee, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Tier 2 IT Support Technician to provide advanced technical support for end users across hardware, software, and enterprise systems. This role serves as an escalation point for Tier 1 support and is responsible for diagnosing and resolving moderately complex technical issues related to Windows operating systems, Microsoft 365, and endpoint devices. Key Responsibilities<ul><li>Provide Tier 2 technical support for desktops, laptops, peripherals, and enterprise applications</li><li>Troubleshoot and resolve issues related to Windows OS (Windows 10/11), including performance, configuration, and security</li><li>Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and Exchange Online</li><li>Diagnose and resolve hardware issues such as desktops, laptops, printers, monitors, docks, and mobile devices</li><li>Install, configure, and maintain software applications and system updates</li><li>Escalate unresolved or complex issues to Tier 3 or infrastructure teams as appropriate</li><li>Document incidents, requests, and resolutions accurately in the ticketing system</li><li>Assist with onboarding/offboarding by setting up workstations, software, and user access</li><li>Follow ITIL best practices, SLAs, and internal support procedures</li><li>Provide excellent customer service and clear communication to both technical and non‑technical users</li></ul>
2026-04-24T00:00:00Z

Support Technician I

Las Vegas, NV
onsite
Temporary to Hire
21.48 - 25.93 USD / Hourly
We are looking for a dedicated and detail-oriented Support Technician I to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will play a critical role in supporting our users by addressing hardware, software, and system issues. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the seamless operation of IT systems. Responsibilities: • Manage the end-to-end IT support process for employees, including onboarding, offboarding, and role transitions, in collaboration with HR and Security teams. • Handle security-sensitive termination procedures, such as revoking access, coordinating device recovery, and documenting actions for audits. • Provide technical support for Windows, macOS, iOS, and mobile devices, efficiently resolving hardware, software, and connectivity issues. • Assist remote and hybrid teams by troubleshooting access, endpoint, and network connectivity challenges while ensuring consistent service delivery. • Oversee the maintenance and functionality of physical access systems, conference room AV equipment, and collaborative technologies for seamless operations. • Utilize Jira Service Management to manage the full ticket lifecycle, from intake and prioritization to resolution and documentation. • Conduct IT asset management tasks, including procurement, deployment, patching, replacements, and maintaining accurate inventory records. • Analyze recurring issues to identify trends, recommend improvements, and enhance overall operational efficiency.
2026-04-18T00:00:00Z

Information Systems Analyst

Coconut Creek, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
This role is responsible for optimizing an existing customer‑facing portal with a strong emphasis on SQL performance, backend development, and API integrations. The developer will work hands‑on with databases and application logic, supporting enhancements, improvements, and ongoing maintenance in a fast‑paced, stakeholder‑driven environment.Project Description / Job Duties<ul><li>Optimize and enhance an existing web portal to improve performance, reliability, and usability</li><li>Analyze, refactor, and clean complex SQL queries to improve database efficiency and data integrity</li><li>Develop, integrate, and maintain APIs to support application functionality and data exchange</li><li>Perform hands‑on PHP and Laravel development to support backend services and business logic</li><li>Collaborate with front‑end and back‑end components to ensure seamless system integration</li><li>Support ongoing enhancements, bug fixes, and performance tuning across the application stack</li><li>Work closely with business and technical stakeholders to understand requirements and deliver solutions</li><li>Adapt quickly to changing priorities and evolving project needs</li></ul>
2026-04-10T00:00:00Z

Systems Analyst

Columbus, OH
onsite
Temporary / Contract
42.75 - 57.5 USD / Hourly
We are looking for a skilled Systems Analyst to join our team in Columbus, Ohio. This is a contract position offering an exciting opportunity to contribute to the integration of electronic data exchanges and interface systems. The role involves collaborating with multiple vendors, analyzing data structures, and ensuring seamless testing and implementation of system interfaces. Responsibilities: • Coordinate with business and technical teams to understand requirements and design elements for module and system integration. • Analyze data structures and provide expert guidance on data mapping and system configurations. • Review and oversee coding and configurations developed for managing data exchanges between various modules and trading partners. • Develop and execute comprehensive test plans, test cases, and test data for validating software changes. • Facilitate interface testing, trading partner testing, and end-to-end testing across multiple systems and vendors. • Lead defect triage sessions, ensuring efficient tracking and resolution of issues across teams. • Monitor project schedules, track testing execution progress, and communicate risks or issues promptly. • Prepare and deliver detailed test results, metrics, and summary reports to leadership. • Act as a liaison between vendors, business users, and module teams to troubleshoot and resolve escalated issues. • Maintain high standards of professionalism, integrity, and accountability in all tasks.
2026-04-08T00:00:00Z

Systems Analyst

Richmond, VA
onsite
Temporary / Contract
60 - 65 USD / Hourly
About the RoleWe are seeking a highly skilled Systems Analyst 4 to support a large-scale Medicaid initiative. This role requires deep expertise in data conversion, data analysis, and testing within healthcare claims environments, specifically MMIS (Medicaid Management Information Systems) or similar platforms.The ideal candidate will have a strong technical background, experience working with large datasets, and the ability to lead complex data migration and validation efforts across multiple systems.Key ResponsibilitiesData Analysis & Conversion<ul><li>Lead end-to-end data conversion strategy, including mapping, transformation logic, and reconciliation.</li><li>Perform detailed analysis of large datasets to identify discrepancies, trends, and anomalies.</li><li>Develop and execute data validation strategies to ensure accuracy and completeness during migration.</li></ul>Testing & Quality Assurance<ul><li>Develop and execute comprehensive test strategies (SIT, UAT, E2E).</li><li>Support testing of COTS applications and integrations across MMIS/MES modules.</li><li>Create business test scenarios, test cases, and test data.</li></ul>
2026-04-08T00:00:00Z

Systems Analyst

Jacksonville, FL
onsite
Temporary to Hire
39.5865 - 45.837 USD / Hourly
We are looking for a Systems Analyst to join a contract opportunity with permanent potential in Jacksonville, Florida. This role supports business-critical systems with an emphasis on data analysis, automation, and warehouse operations, while partnering with both technical and operational teams to improve performance and reporting. The ideal candidate brings strong experience in SQL, Python scripting, and warehouse management platforms, along with the ability to turn business needs into practical system solutions. Responsibilities: • Evaluate operational workflows and gather business needs to define effective system-based solutions. • Create and maintain SQL queries, stored procedures, and reporting outputs that support daily operations and decision-making. • Develop Python-based tools and scripts to automate recurring processes, transform data, and support integrations. • Administer and improve warehouse management system functionality to strengthen inventory control, order fulfillment, and logistics performance. • Collaborate with IT, supply chain, and business stakeholders to uncover process gaps and recommend system enhancements. • Investigate application and data issues, perform root cause analysis, and implement sustainable fixes. • Produce clear documentation for system behavior, technical configurations, workflows, and support procedures. • Assist with testing, validation, and rollout activities for system updates, enhancements, and integrated solutions.
2026-04-22T00:00:00Z

Systems Analyst

Stowe, VT
onsite
Permanent / Full Time
60000 - 90000 USD / Yearly
Systems AnalystSeeking a Business Systems Analyst to support business and clinical systems within an IT team. This role partners with end users to resolve issues, gather requirements, optimize system usage, and deliver reporting and data insights across enterprise and EMR platforms. Key Responsibilities<ul><li>Support and optimize business and clinical systems, including EMR applications</li><li>Gather requirements and define technology solutions</li><li>Provide end‑user support, training, and ad hoc reporting</li><li>Design and maintain reports and data analytics to support workflows</li><li>Collaborate with vendors and internal teams on system improvements</li><li>Participate in IT projects, process improvement, and daily operations</li></ul>
2026-04-14T00:00:00Z

Cloud Systems Analyst

Irvine, CA
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
We are looking for a skilled Cloud Systems Analyst to manage and optimize a complex SAP S/4HANA Cloud and SAP Analytics Cloud ecosystem in Irvine, California. This role demands technical expertise, a proactive approach, and the ability to independently resolve system issues within a dynamic production environment. The ideal candidate will play a pivotal role in ensuring system stability while supporting the Finance and Accounting operations. Responsibilities: • Administer and maintain the SAP S/4HANA production environment, focusing on Finance modules such as GL, AP, AR, and Fixed Assets. • Manage user roles, permissions, and troubleshoot system issues to ensure seamless performance. • Oversee SAP Analytics Cloud operations, including user provisioning, permissions, and development of reports and dashboards. • Monitor and support third-party integrations like AP automation, card management, and banking/payment platforms, ensuring data flow efficiency. • Collaborate with Finance and Accounting teams to understand workflows and address system-related challenges. • Provide hands-on training and responsive support to end-users to enhance their experience with the system. • Maintain detailed documentation of system processes, integrations, and architecture for reference and compliance purposes. • Identify opportunities for automation and system improvements to optimize performance. • Stay up-to-date on SAP technologies and recommend strategies for system enhancement and optimization. • Resolve complex technical issues independently to minimize reliance on external vendors.
2026-04-14T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-04-13T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to join our team and deliver exceptional service to our clients. This role is critical in shaping the customer experience, resolving inquiries, and supporting business success. Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Data Security Analyst

Southfield, MI
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools. Key ResponsibilitiesInfrastructure & Hardware Support<ul><li>Install and maintain desktops, servers, and network equipment</li><li>Support telephony, printers, and endpoint devices</li><li>Troubleshoot hardware and connectivity issues</li></ul>Server & Application Support<ul><li>Maintain server operating systems and applications</li><li>Manage user accounts, storage, and backups</li><li>Install, update, and troubleshoot end-user applications</li></ul>User Support<ul><li>Act as primary IT contact for assigned locations</li><li>Diagnose and resolve hardware, software, and network issues</li></ul>Security & Compliance<ul><li>Monitor systems for security risks and vulnerabilities</li><li>Assist with incident response and remediation</li><li>Support audits and ensure compliance with IT security policies</li></ul>Virtualization & Systems<ul><li>Support virtual desktops, servers, and hypervisors</li></ul>Collaboration Tools<ul><li>Implement and maintain collaboration platforms</li><li>Provide user training and documentation</li><li>Integrate tools with email, phone, and other systems</li></ul>
2026-03-26T00:00:00Z

Data Security Analyst

San Jose, CA
onsite
Temporary / Contract
59.375 - 68.75 USD / Hourly
We are looking for a skilled Data Security Analyst to join our team in San Jose, California. In this long-term contract position, you will play a crucial role in safeguarding organizational systems, data, and applications against cyber threats. The ideal candidate will have a solid understanding of cybersecurity practices and tools, with a proactive approach to identifying vulnerabilities and implementing robust security solutions. Responsibilities: • Monitor and analyze security incidents using SIEM tools to detect and respond to threats effectively. • Develop, implement, and maintain cybersecurity policies to ensure compliance with industry standards. • Conduct regular assessments of application security to identify vulnerabilities and recommend remediation strategies. • Collaborate with cross-functional teams to enhance overall security measures and integrate best practices. • Investigate and address potential breaches or suspicious activities to minimize risk and impact. • Provide guidance and training to team members on cybersecurity protocols and procedures. • Stay updated on emerging threats and technologies to proactively adapt security strategies. • Perform regular audits and reviews of systems to ensure data integrity and protection. • Support the deployment and management of security tools and technologies across the organization. • Document and report security incidents and resolutions to maintain transparency and continuous improvement.
2026-04-15T00:00:00Z

Sales Support Specialist

Somerset, NJ
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills. Key Responsibilities:<ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul>
2026-04-24T00:00:00Z

Manager of Application Support

Albuquerque, NM
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for an experienced Manager of Application Support to lead and enhance our application support team in Albuquerque, New Mexico. In this role, you will oversee the performance and development of the team, ensuring the delivery of high-quality support for critical systems. With a focus on leadership, technical expertise, and operational excellence, you will play a key role in aligning IT services with organizational goals. Responsibilities: • Oversee the development and management of the department's budget, ensuring resources are allocated effectively. • Provide mentorship and guidance to team members, conducting regular performance reviews to foster growth and accountability. • Lead the administration and coordination of team activities, ensuring adherence to performance goals and departmental budgets. • Monitor project timelines, resources, and budgets to ensure alignment with organizational objectives. • Communicate IT updates and project progress to relevant governance groups and stakeholders. • Establish and maintain service level agreements (SLAs) for production systems to meet IT standards and customer expectations. • Define leadership responsibilities for projects involving clinical or financial management systems. • Collaborate with vendors to manage contracts and ensure timely delivery of services. • Prioritize and resolve incidents effectively, leveraging tools such as ServiceNow for issue tracking and management.
2026-04-03T00:00:00Z

Cybersecurity Analyst

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Cybersecurity AnalystWe are seeking a detail-oriented Cybersecurity Analyst to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.Responsibilities<ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul>
2026-04-23T00:00:00Z

Cybersecurity Analyst

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Cybersecurity AnalystWe are seeking a detail-oriented Cybersecurity Analyst to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.Responsibilities<ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul>
2026-03-30T00:00:00Z

Cybersecurity Analyst

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Cybersecurity Analyst to help protect the organization’s systems, data, and users through active monitoring, investigation, and response to security events. This Long-term Contract position is based in Jacksonville, Florida, and offers the opportunity to support daily security operations while strengthening vulnerability management, compliance readiness, and security awareness efforts. The ideal candidate brings hands-on experience in cybersecurity analysis and enjoys working across teams to reduce risk and improve response capabilities. Responsibilities: • Monitor security events across SIEM, endpoint, email, and cloud-based security platforms to identify suspicious activity and escalate issues as needed. • Examine phishing attempts, malware activity, unauthorized access events, and unusual account behavior to determine severity and next steps. • Perform incident triage, analyze contributing factors, and help define containment, remediation, and recovery actions. • Partner with infrastructure and IT operations teams to resolve security issues and restore affected services efficiently. • Maintain thorough records of investigations, response actions, and outcomes to support reporting and future review. • Use threat intelligence and indicator analysis to refine detections and recognize developing attack trends across the environment. • Support vulnerability scanning efforts, follow remediation progress with system owners, and confirm that identified weaknesses have been addressed. • Assist with audit preparation and compliance activities by organizing evidence, documenting controls, and supporting regulatory security requirements. • Contribute to security awareness initiatives such as phishing exercises and training efforts, and recommend improvements to detection logic, playbooks, and response workflows.
2026-04-22T00:00:00Z

Cybersecurity Analyst

Cleveland, OH
remote
Permanent / Full Time
120000 - 130000 USD / Yearly
We are looking for a skilled Cybersecurity Analyst to join our team in Cleveland, Ohio. In this role, you will play a critical part in shaping and implementing cybersecurity strategies to safeguard organizational systems and data. This position offers a dynamic work environment where collaboration with global and division teams is essential. Responsibilities:• Develop and execute components of the division's cybersecurity strategy in collaboration with global and division teams.• Investigate and resolve cybersecurity incidents by working closely with network, infrastructure, and security teams.• Coordinate and support annual security assessments and compliance activities, ensuring issues are tracked and gaps are addressed effectively.• Facilitate and oversee penetration testing and vulnerability scans, providing actionable solutions and guidance to infrastructure teams.• Monitor and address operational technology vulnerabilities in partnership with engineering teams to ensure system security.• Configure and manage security tools within Microsoft Azure and Office 365 environments.• Provide expertise in Cisco security products, including wireless and Meraki solutions.• Conduct research to stay updated on emerging threats and recommend proactive measures to enhance organizational security.• Collaborate with cross-functional teams to drive continuous improvement in cybersecurity practices.
2026-04-20T00:00:00Z

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