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89 results for Desktop Support jobs

Desktop Support Technician

Charlotte, NC
onsite
Temporary / Contract
23 - 24 USD / Hourly
Robert Half is seeking a Desktop Support Technician for a contract-to-hire opportunity with a growing organization in the Huntersville area. This position is fully onsite and ideal for an IT professional who enjoys providing hands-on technical support, troubleshooting end-user issues, and delivering excellent customer service in a fast-paced environment. Key Responsibilities<ul><li>Provide Tier I and Tier II technical support for end users across hardware, software, and network-related issues.</li><li>Respond to support requests submitted through ticketing systems, email, and phone while maintaining a high level of customer service</li><li>Document, prioritize, and manage incidents through resolution, ensuring accurate and complete ticket records.</li><li>Troubleshoot desktop, laptop, printer, and peripheral issues, escalating complex problems when necessary.</li><li>Install, configure, upgrade, and support Windows-based workstations and business applications.</li><li>Support user account administration and access management within Active Directory.</li><li>Assist with operating system patching, software deployments, and workstation imaging activities.</li><li>Perform hardware diagnostics, repairs, and routine maintenance on end-user devices.</li><li>Provide advanced support for Microsoft Office applications, including Outlook.</li><li>Collaborate with network, server, security, and telecommunications teams to resolve infrastructure-related issues.</li><li>Utilize monitoring and diagnostic tools to proactively identify and address technical concerns.</li><li>Develop and maintain technical documentation, knowledge base articles, and troubleshooting guide</li><li>Analyze recurring issues and recommend improvements to enhance system reliability and user experience.</li><li>Support deployment of new technology equipment, including setup, configuration, and delivery to end users.</li><li>Follow established security policies and contribute to the protection of organizational systems and data.</li></ul>
2026-06-08T00:00:00Z

Desktop Support Technician

Austin, TX
onsite
Temporary to Hire
22 - 26 USD / Hourly
Desktop Support Technician Onsite | Austin, TX | 6-month Contract We are looking for an experienced and self-directed Desktop Support Technician to provide hands-on technical support in Austin, Texas. This contract opportunity is ideal for someone who enjoys being the primary onsite IT presence while working closely with a broader remote support team. The position requires strong troubleshooting ability, sound judgment, and a customer-focused approach when assisting employees, including senior leadership, in a detail-oriented office environment. Responsibilities:• Deliver in-person technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues in the office.• Support Windows-based workstations and everyday business tools, including Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.• Handle desk-side incidents involving printers, peripherals, and other standard office technology to keep users productive.• Act as the main onsite IT contact, maintaining a high level of expertise and discretion during interactions with staff and executives.• Partner with remote support personnel to escalate more complex issues, share updates, and ensure timely follow-through on open requests.• Manage and respond to service desk tickets efficiently while prioritizing user needs and minimizing disruption to daily operations.• Work independently to assess technical problems, determine appropriate solutions, and maintain alignment with established support practices.• Provide occasional assistance at other company locations if business needs require travel.• Maintain reliable support coverage in the office and help create a smooth technology experience for end users.• Contribute to a long-term support model by building trusted relationships with employees and serving as a consistent onsite resource.
2026-06-08T00:00:00Z

Desktop Support Specialist

Tampa, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Desktop Support Specialist to deliver both remote and on-site technical support for clients across Tampa, Florida. This contract-to-permanent position is ideal for a hands-on IT specialist who can resolve complex issues, communicate clearly with users, and build confidence as a dependable technical resource. The role supports a wide range of Microsoft environments, endpoint technologies, and network infrastructure while contributing to project work and day-to-day service excellence. Responsibilities: • Provide technical assistance for desktops, servers, and network-connected systems through both remote troubleshooting and in-person support. • Maintain and support client infrastructure, including switches, routers, firewalls, backup platforms, and other business-critical equipment. • Administer Microsoft-based environments across on-premises and cloud platforms, including server technologies, Microsoft 365, and Azure-integrated solutions. • Take part in technical initiatives and, when needed, guide project activities to ensure smooth execution and reliable outcomes. • Escalate and resolve advanced support issues while working closely with colleagues to share knowledge and improve service delivery. • Educate end users on effective use of computers, business applications, servers, and shared network resources. • Contribute recommendations that help strengthen service offerings, support processes, and overall client experience. • Handle occasional physical setup and movement of IT hardware such as computers, peripherals, and boxed equipment.
2026-06-17T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-17T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-17T00:00:00Z

Desktop Support Analyst

Chicago, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive. Responsibilities:• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.
2026-06-05T00:00:00Z

Desktop Support Analyst

Nashville, TN
onsite
Temporary / Contract
25 - 29.5 USD / Hourly
Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization. Key Responsibilities:<ol><li>Technical Support: Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li>Desktop Management: Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li>Hardware Maintenance: Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li>Software Support: Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li>User Training: Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li>Security: Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li>Collaboration: Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li>End-User Satisfaction: Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol>
2026-06-02T00:00:00Z

Desktop Support Analyst

Dallas, TX
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for an experienced Desktop Support Analyst to provide hands-on technical assistance in Dallas, Texas within a dynamic, detail-oriented office environment. This position plays a key role in keeping daily technology operations running smoothly by supporting end users across Microsoft platforms, business applications, and workplace devices. The ideal candidate brings strong troubleshooting ability, a service-focused mindset, and the confidence to work effectively with employees at all levels of the organization. Responsibilities:• Provide second-level desktop and end-user support for a Microsoft-based environment, resolving issues involving Windows systems, Microsoft 365, and standard office technology.• Investigate and resolve problems related to hardware, software, and network connectivity to minimize disruptions and restore productivity quickly.• Assist remote employees with secure access and connection challenges, ensuring reliable support for off-site work.• Support essential business applications, including platforms used for time tracking, accounting, and other daily operational needs.• Coordinate printer and copier support by arranging vendor service, monitoring functionality, and managing supply needs.• Track hardware and software assets accurately, helping manage inventory records, device deployment, and replacement planning throughout the equipment lifecycle.• Respond to service desk requests in a timely manner, document resolutions clearly, and maintain a high standard of customer support.• Work collaboratively with internal teams and business stakeholders to address technical concerns and improve the end-user support experience.
2026-06-10T00:00:00Z

Desktop Support Analyst

Alameda, CA
onsite
Temporary / Contract
30 - 34 USD / Hourly
We are looking for a skilled Desktop Support Analyst I to join our team in Alameda, California. This Desktop Support Analyst long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Desktop Support candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Desktop SupportAnalyst role is for a long term contract and is an onsite position out of Alameda, Ca. Responsibilities:• Provide technical support for Android devices, Apple products, and other hardware systems.• Manage Active Directory accounts and permissions to ensure secure access.• Configure and deploy EO/IR systems to meet operational requirements.• Perform database management tasks, including updates and maintenance.• Assist with hardware installations and configuration management processes.• Support software deployments and ensure compatibility across systems.• Deliver prompt and effective solutions to end-user concerns.• Document technical procedures and resolutions to maintain a knowledge base.• Collaborate with team members to improve system efficiency and reliability.
2026-05-20T00:00:00Z

Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Los Angeles, California. This Long-term Contract position focuses on maintaining reliable desktop, mobile, and audio-visual technology while delivering responsive service across a dynamic business environment. The ideal candidate will bring broad experience with hardware, device configuration, user account support, and enterprise technologies to help keep daily operations running smoothly. Responsibilities: • Deliver onsite and remote support for desktops, laptops, mobile devices, and peripheral equipment, resolving technical issues in a timely manner. • Set up, configure, and maintain Windows, Android, and Apple devices to meet user and business requirements. • Troubleshoot hardware, software, network connectivity, and Citrix-related access issues to minimize downtime. • Manage user accounts, permissions, and basic support activities within Active Directory and related enterprise tools. • Install, upgrade, and support Dell hardware and other end-user computing equipment across the organization. • Coordinate backup-related support tasks and assist with configuration management practices to maintain system consistency. • Provide technical assistance for audio-visual equipment used in meeting rooms, presentations, and collaborative workspaces. • Work with Cisco-based environments to help diagnose connectivity issues and support reliable end-user access to network resources.
2026-06-16T00:00:00Z

Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs. Responsibilities: • Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology • Support Mac OS environments, including troubleshooting operating system, software, and device-related problems • Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance • Set up, configure, and maintain computer hardware and related equipment for employees and teams • Track support activity, document resolutions, and escalate more complex issues when needed • Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
2026-06-08T00:00:00Z

Desktop Support Analyst

Irvine, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to join a manufacturing environment in Stow, Ohio on a contract assignment. This role will focus on hands-on desktop support, workstation updates, and end-user assistance to help complete a defined backlog of systems in a timely manner. The ideal candidate brings strong technical troubleshooting skills, experience with Windows environments, and the ability to coordinate effectively with site teams to keep hardware refresh and support activities moving forward. Responsibilities:• Provide on-site desktop support for users by diagnosing and resolving hardware, software, and operating system issues.• Update and configure Windows 10 and Windows 11 workstations to meet current technical and business requirements.• Manage a defined queue of devices requiring attention and complete system work within established project timelines.• Perform workstation setup, reconfiguration, and validation to ensure devices are ready for end-user use after updates.• Support Active Directory tasks such as user account assistance, access checks, and basic device-related administration.• Apply configuration standards and document completed work to maintain consistency across supported systems.• Coordinate with business units and local stakeholders to schedule device availability and improve completion rates for remaining machines.• Escalate complex technical problems when needed and communicate progress, risks, and blockers to project leads.
2026-06-17T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-06-11T00:00:00Z

Desktop Support Analyst

San Antonio, TX
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Desktop Support Analyst to provide dependable technical assistance for employees across our banking environment in San Antonio, Texas. This role focuses on resolving day-to-day technology issues, supporting endpoint devices and user access, and helping maintain a secure, efficient workplace. The ideal candidate is comfortable balancing hands-on troubleshooting with documentation, coordination, and continuous improvement of support processes. Responsibilities: • Deliver timely technical support to end users by managing service requests, diagnosing issues, and driving problems through to resolution. • Set up, relocate, update, and decommission technology equipment while guiding employees on proper use through clear instructions and reference materials. • Install, configure, and maintain business applications, workstation hardware, and mixed cloud and on-premises systems, including Microsoft 365 environments. • Support organizational endpoints such as desktop computers, laptops, printers, scanners, cameras, and ATM-related devices to ensure reliable operation. • Use network administration tools to place endpoint devices on the correct VLANs and maintain proper connectivity standards. • Perform routine system maintenance activities such as patch deployment, health monitoring, and performance tuning to keep devices operating effectively. • Administer Microsoft Intune for device setup, compliance enforcement, software distribution, and update management across managed endpoints. • Maintain accurate IT asset records and oversee equipment lifecycle activities from deployment through replacement or retirement. • Manage user identities and access by handling account provisioning, permission updates, password support, and other security-related tasks. • Partner with internal technology teams and outside vendors to escalate incidents, support deployments and upgrades, and improve operational processes through documentation and reporting.
2026-06-05T00:00:00Z

Desktop Support Analyst

Richmond, VA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
OverviewSeeking a hands-on Desktop Support Analyst with strong end-user support experience and a Dell Certified Technician (hardware repair/field service) credential. This role focuses on troubleshooting, repairing, and deploying Dell systems while providing high-quality support in an enterprise environment. Key Responsibilities<ul><li>Deliver onsite and remote support for desktops, laptops, and peripherals</li><li>Diagnose and resolve hardware, OS, and application issues in Windows environments</li><li>Perform Dell-certified hardware diagnostics, break/fix repairs, and parts replacement</li><li>Image, configure, and deploy new systems and upgrades</li><li>Manage users and access in Active Directory and support Microsoft 365</li><li>Track and resolve tickets within ServiceNow or similar systems</li><li>Escalate complex issues and collaborate with infrastructure teams</li><li>Maintain asset inventory and ensure compliance with IT standards</li></ul>
2026-06-15T00:00:00Z

Desktop Support Analyst

Cuyahoga Falls, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to support a short-term contract assignment in Stow, Ohio within a manufacturing environment. This role will focus on preparing, updating, and maintaining desktop systems while providing hands-on technical assistance to end users. The ideal candidate brings strong experience with Windows environments, hardware troubleshooting, and configuration management, and can work efficiently to help complete a defined rollout within the expected project timeline. Responsibilities:• Provide hands-on desktop support for end-user systems, resolving hardware, software, and operating system issues in a timely manner.• Update and configure Windows 10 and Windows 11 devices to meet project and organizational standards.• Manage workstation setup activities, including imaging, configuration, deployment, and post-installation validation.• Support user account and access-related tasks within Active Directory as part of daily technical operations.• Track assigned devices and project progress to help complete the remaining system updates within the planned engagement period.• Coordinate with business units and internal stakeholders to schedule device availability and improve completion rates for system refresh activities.• Document completed work, technical issues, and resolutions to maintain accurate support and project records.
2026-06-17T00:00:00Z

Customer Support

Oakland, CA
onsite
Temporary / Contract
20 - 25 USD / Hourly
Key Responsibilities<ul><li>Respond to customer inquiries in a timely and professional manner</li><li>Troubleshoot and resolve product, service, or account-related issues</li><li>Document interactions accurately in customer service or CRM systems</li><li>Escalate complex concerns to the appropriate internal teams</li><li>Provide customers with accurate information regarding products, services, or processes</li><li>Follow up on open issues to ensure resolution and customer satisfaction</li><li>Support service quality goals and contribute to a positive team environment</li></ul>
2026-06-16T00:00:00Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.
2026-05-26T00:00:00Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.
2026-05-26T00:00:00Z

Desktop Engineering Manager

Bayport, MN
onsite
Permanent / Full Time
140000 - 150000 USD / Yearly
We are looking for an experienced Desktop Engineering Manager to lead end-user computing and field support operations for a manufacturing organization in Bayport, Minnesota. This position oversees the strategy, delivery, and ongoing performance of desktop technologies across multiple sites, ensuring reliable, secure, and efficient device services for employees. The role combines people leadership with technical direction, with a strong focus on Microsoft-based environments, device lifecycle planning, and cross-functional collaboration. Responsibilities: • Direct the desktop engineering and field operations teams in building, deploying, and supporting enterprise Windows device environments across multiple locations. • Guide and develop team members through coaching, performance feedback, and skill-building initiatives that strengthen collaboration and technical capability. • Define and manage the roadmap for end-user hardware and operating systems, including sourcing decisions, vendor engagement, contract oversight, and refresh planning. • Lead device provisioning and endpoint management activities using Microsoft Intune and Microsoft Endpoint Configuration Manager to maintain consistent standards at scale. • Evaluate desktop and laptop platforms to ensure strong performance, compatibility, and reliability within the broader enterprise technology ecosystem. • Partner with infrastructure and cybersecurity teams to implement endpoint controls, compliance requirements, and secure operating practices. • Oversee operational processes for field support, documentation, standard procedures, and asset tracking to improve service quality and accountability. • Manage relationships with external suppliers and service partners, including negotiation, service performance monitoring, and issue resolution. • Communicate with business and IT stakeholders to align desktop services, priorities, and support models with organizational needs. • Provide after-hours leadership support when needed in a 24/7 operational environment, including occasional evening and weekend coverage.
2026-06-09T00:00:00Z

Desktop Engineer- Executive Support

Miami Beach, FL
onsite
Temporary / Contract
35 - 45 USD / Hourly
Our company is seeking a highly skilled Desktop Support Engineer specializing in executive support to provide white-glove IT assistance to our CEO. This is a high-visibility, hands-on role responsible for delivering responsive, discreet, and proactive technology support. Responsibilities:<ul><li>Serve as the primary point of contact for desktop, laptop, mobile, and peripheral support for the CEO.</li><li>Deliver rapid troubleshooting and root-cause resolution for hardware, software, and connectivity issues in office, home, and remote environments.</li><li>Proactively maintain, update, and optimize IT equipment, ensuring a seamless executive user experience.</li><li>Support VIP meetings, video/web conferencing, and high-priority presentations, including setup and technical assistance.</li><li>Troubleshoot issues related to productivity suites (e.g., Microsoft 365, Google Workspace), collaboration tools, and custom applications.</li><li>Coordinate with IT leadership, vendors, and third-party services for escalations and complex incidents.</li><li>Maintain strict confidentiality and professionalism when handling sensitive executive information.</li><li>Document configurations, procedures, and support activity for continuous improvement.</li></ul>
2026-06-09T00:00:00Z

Desktop Engineer

Barefoot Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Desktop Engineer to join our team in Fort Myers/Naples area in Florida. In this role, you will be responsible for managing software deployments, troubleshooting technical issues, and maintaining system security across enterprise environments. This is a fully on-site long-term contract position offering the opportunity to contribute to essential IT operations in the rental/leasing services industry. Responsibilities:• Create, test, and deploy software packages using Tanium and other platforms to ensure successful rollouts.• Troubleshoot deployment failures and escalate critical issues when necessary to maintain business operations.• Take ownership of support tickets, resolving issues independently and collaborating with IT teams and end users.• Develop and test software packages using PowerShell App Deployment Toolkit for compatibility and functionality.• Perform quarterly updates of endpoint protection tools and manage Java updates to enhance system security.• Collaborate with the Vulnerability Management Team to address high-risk security vulnerabilities effectively.• Document deployment processes, troubleshooting steps, and system configurations to support organizational knowledge.• Monitor third-party automation tools and workflows to ensure consistent operation.• Analyze and provide feedback on technical solutions to improve IT processes and align with industry standards.
2026-05-20T00:00:00Z

Operations Support

Albany, NY
onsite
Temporary to Hire
19 - 20 USD / Hourly
If you’re looking to join a team that genuinely values its employees, supports its customers, and makes a positive impact in the community—this could be a great fit. Schedule & FlexibilityThis is a full-time position based on a 40-hour workweek:<ul><li>8-hour shifts with a 30-minute unpaid lunch</li><li>Scheduled within hours of operation: Monday–Friday, 7:00 AM–7:00 PM</li><li>Rotating schedule includes every other Saturday (8:00 AM–2:00 PM)</li><li>Sunday off plus one additional scheduled day off during the week</li></ul>Remote flexibility: Potential for remote work after successful training and at least six (6) months of on-site employment. Position OverviewAs a Customer Service Representative, you’ll be a key point of contact for customers, providing support primarily over the phone. This role combines customer service, problem-solving, and relationship-building in a fast-paced environment.You’ll assist with account-related inquiries, resolve issues, and guide customers through available services—delivering a positive, solutions-focused experience with every interaction. Key Responsibilities<ul><li>Handle a variety of customer inquiries with a focus on first-call resolution (online access, account questions, payments, transactions, etc.)</li><li>Process account updates and transactions accurately and efficiently</li><li>Support customers with account setup, maintenance, and issue resolution</li><li>Assist with payments, transfers, and dispute-related requests</li><li>Provide clear, helpful information on services, tools, and offerings</li><li>Use sound judgment to resolve issues and make customer-focused decisions within guidelines</li><li>Handle sensitive or complex conversations with professionalism and care</li><li>Ensure all interactions align with internal policies and compliance standards</li><li>Stay current on systems, tools, and service updates</li></ul>
2026-06-12T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-05-18T00:00:00Z

Help Desk/Desktop Support Analyst

Ames, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues, supporting account access, and ensuring employees receive timely help with everyday technology needs. The ideal candidate is comfortable working in a service-driven environment, handling support requests efficiently, and troubleshooting Microsoft-based systems effectively. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues reported by end users. • Investigate and resolve service desk requests by prioritizing incidents, documenting actions taken, and following through to completion. • Support user account administration activities, including access updates and directory-related assistance within Active Directory. • Diagnose common hardware, software, and operating system problems using sound troubleshooting methods. • Install, configure, and maintain Microsoft Windows 10 environments to keep user systems functioning effectively. • Assist employees with password, login, and general workstation issues while delivering clear and detail-oriented communication. • Escalate more complex technical problems when needed and collaborate with other support resources to restore service quickly.
2026-06-16T00:00:00Z