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376 results for Customer Support Specialist jobs
- Glendale, CA
- onsite
- Temporary / Contract
- 21.85 - 25.3 USD / Hourly
- We are looking for a personable and organized Customer Service Representative to support day-to-day tenant communication for a Contract position based on-site in Glendale, California. In this role, you will serve as a key point of contact for residents and visitors, providing timely assistance, resolving routine concerns, and directing inquiries to the appropriate teams when needed. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and is comfortable using technology in a fast-paced property administration environment.<br><br>Responsibilities:<br>• Respond to incoming tenant calls and provide clear, attentive support for questions related to property services and general concerns.<br>• Route requests to the appropriate internal departments when issues require specialized follow-up or escalation.<br>• Maintain accurate records of conversations, service needs, and updates using property management software and related systems.<br>• Assist with front-line customer service activities that support daily property administration operations on site.<br>• Coordinate with leasing, maintenance, and administrative teams to help ensure tenant needs are addressed efficiently.<br>• Monitor open inquiries and follow up as needed to promote timely resolution and a positive tenant experience.<br>• Use digital tools and office systems confidently to manage communications, track requests, and support team workflows.
- 2026-11-10T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>Our client, a mission-driven organization in the nonprofit industry, is seeking a compassionate and service-oriented Customer Service Representative to support constituents, donors, members, and community partners. This role is ideal for someone with strong communication skills, a professional demeanor, and a passion for helping others in a fast-paced, purpose-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for incoming calls, emails, and inquiries from donors, members, clients, and community stakeholders</li><li>Provide accurate information regarding programs, services, events, and organizational resources</li><li>Resolve customer and constituent concerns in a timely, professional, and empathetic manner</li><li>Maintain and update customer records, databases, and case notes with a high level of accuracy</li><li>Process forms, registrations, donations, and other service-related documentation</li><li>Escalate complex issues to the appropriate department as needed</li><li>Assist with outreach efforts, event support, and follow-up communications</li><li>Collaborate with internal teams to ensure excellent service delivery and a positive experience for stakeholders</li><li>Prepare basic reports and track service metrics as requested</li><li>Support special projects and general administrative tasks as needed</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Westminster, CA
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Customer Service Representative to join a healthcare organization in Westminster, California on a Contract assignment expected to last up to 2 months. This position supports a fast-moving executive environment by coordinating communications, schedules, and administrative priorities while helping leadership stay organized and prepared. The ideal candidate brings strong customer service instincts, sound judgment, and the ability to handle sensitive matters with professionalism in a hybrid work setting.<br><br>Responsibilities:<br>• Coordinate complex calendars, meetings, and scheduling needs to ensure leaders remain aligned on priorities and upcoming commitments.<br>• Arrange travel, prepare itineraries, and manage related logistics so business activities run efficiently and without unnecessary disruption.<br>• Review incoming requests, messages, and concerns, then prioritize and escalate items appropriately, including matters requiring discretion.<br>• Prepare agendas, presentation materials, correspondence, and summaries that support executive meetings, planning sessions, and follow-up actions.<br>• Support board and leadership meetings by organizing logistics, tracking action items, and helping each session stay on schedule.<br>• Partner with internal teams, including HR, to assemble recurring company communications and presentation content for leadership events.<br>• Conduct research and compile insights that assist executives with planning, decision-making, and special initiatives.<br>• Maintain clear communication across senior stakeholders while safeguarding confidential business information.<br>• Take ownership of assigned projects and monitor progress through completion, adapting quickly as priorities shift in a dynamic environment.
- 2026-11-12T00:00:00Z
- San Francisco, CA
- remote
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a high-volume service environment in San Francisco, California. This Contract position focuses on delivering timely assistance to customers, handling inquiries with professionalism, and ensuring accurate order processing. The ideal candidate is comfortable managing frequent phone interactions while maintaining a helpful, solutions-oriented approach.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous support for a range of service-related questions.<br>• Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding customer concerns.<br>• Enter orders and update customer information carefully to maintain accurate records and support smooth transaction processing.<br>• Address customer issues by identifying needs, explaining available solutions, and escalating more complex matters when appropriate.<br>• Manage a steady volume of call center activity while meeting service expectations for responsiveness and quality.<br>• Document conversations, actions taken, and outcomes to ensure complete and organized customer interaction records.
- 2026-11-10T00:00:00Z
- Bremerton, WA
- onsite
- Temporary / Contract
- 23 - 24 USD / Hourly
- <p>We are looking for an onsite Customer Service Representative to support client account servicing and inbound call operations for a services organization in Bremerton, Washington. This Long-term Contract position focuses on maintaining accurate debt management account information, assisting with payment-related updates, and delivering responsive service to clients and internal teams. The ideal candidate brings strong call center experience, careful attention to detail, and the ability to manage sensitive information effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned service requests from counselors, leadership, and payment support staff, ensuring updates are completed accurately and on time.</p><p>• Contact clients for scheduled payment reminders and perform routine account evaluations to confirm information remains current.</p><p>• Handle creditor-related account maintenance, including balance updates, creditor additions or removals, proposal status checks, and any necessary client follow-up.</p><p>• Support inbound call coverage during peak periods by responding to queued calls, directing clients to available counselors, or continuing the discussion when transfer options are unavailable.</p><p>• Apply permanent or short-term payment adjustments to debt management plans based on approved requests from counselors or clients.</p><p>• Update client banking details within debt management accounts and help investigate payment issues, resolving straightforward matters or escalating them to the appropriate team.</p><p>• Review newly activated enrollments from the prior day, verifying budgets, creditor details, asset information, co-applicant Social Security data, and account setup accuracy.</p><p>• Check account parameters for designated financial institutions during activation and notify counselors when submitted financial details fall outside established guidelines.</p><p>• Document all actions thoroughly, complete a quality review on each account handled, and escalate complaints or complex account concerns to a supervisor when needed.</p><p>• Participate in required meetings, respond promptly to internal inquiries, and follow established service procedures, work aids, and compliance standards at all times.</p>
- 2026-11-11T00:00:00Z
- Sacramento, CA
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p>BILINGUAL SPANISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE</p><p><br></p><p><br></p><p>We are looking for a bilingual Customer Service Representative to support customers in Sacramento, California. This Long-term Contract position is ideal for someone who communicates clearly in both Spanish and English, enjoys resolving service concerns, and can manage a high volume of inquiries with professionalism. The person in this role will help deliver a positive customer experience by responding thoughtfully, coordinating with internal teams, and maintaining accuracy in every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries in both Spanish and English, using attentive listening and thoughtful follow-up questions to fully understand each concern.</p><p>• Route requests to the appropriate team members when needed and coordinate with internal departments to help resolve service-related issues efficiently.</p><p>• Address customer complaints with professionalism, working toward timely and effective solutions that support a positive service experience.</p><p>• Build and maintain knowledge of company services, transactions, and procedures to provide accurate information and dependable support.</p><p>• Communicate workflow concerns, service disruptions, or recurring customer issues to Customer Care leadership in a timely manner.</p><p>• Complete all assigned work in alignment with company policies, training guidance, supervisory expectations, and applicable regulations.</p><p>• Provide support to other departments when service needs require cross-functional assistance.</p><p>• Document customer interactions clearly and accurately to help ensure continuity, compliance, and quality service.</p>
- 2026-11-11T00:00:00Z
- Honolulu, HI
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Robert Half is seeking a Customer Service Representative for a growing Honolulu organization. This role requires excellent communication skills, a professional phone presence, and the ability to provide exceptional customer support while handling a high volume of inquiries. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Assist customers with questions, concerns, and service requests</li><li>Process orders, update customer records, and maintain accurate documentation</li><li>Respond to emails and other customer inquiries in a timely manner</li><li>Resolve customer issues and escalate complex matters when necessary</li><li>Maintain detailed notes and records within company systems</li><li>Provide general administrative support as needed</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- Cincinnati, OH
- onsite
- Temporary / Contract
- 19 - 23 USD / Hourly
- <p><br></p><p>Robert Half is seeking customer-focused professionals for ongoing Customer Service Representative opportunities. We regularly partner with local organizations seeking individuals who can resolve questions, process information accurately, and create a positive customer experience. Specific duties, schedules, and assignment lengths vary by opportunity.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email.</li><li>Provide accurate information regarding products, services, orders, and account activity.</li><li>Enter and update customer information in internal databases.</li><li>Process orders, service requests, and account changes.</li><li>Research concerns and coordinate with internal teams to resolve issues.</li><li>Document customer interactions and follow-up actions.</li><li>Maintain accuracy and professionalism in a fast-paced environment.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Summerville, SC
- onsite
- Temporary to Hire
- 17 - 17 USD / Hourly
- We are looking for a Customer Service Representative to join a busy utilities and infrastructure team in Summerville, South Carolina. This contract-to-permanent opportunity is well suited for someone who enjoys helping customers, managing several priorities at once, and keeping front-office operations running smoothly. In this role, you will support walk-in visitors and phone inquiries while building the knowledge needed to work independently after a structured training period.<br><br>Responsibilities:<br>• Welcome customers at the front counter and provide attentive support for service-related questions and requests.<br>• Handle incoming calls and respond to outbound follow-ups to resolve issues, share updates, and coordinate next steps.<br>• Enter customer information, service details, and transaction records accurately into internal systems.<br>• Manage email communication in a clear and timely manner, ensuring customer concerns are addressed appropriately.<br>• Schedule appointments and coordinate service-related activities based on customer needs and team availability.<br>• Prioritize multiple tasks throughout the day while maintaining accuracy and a positive customer experience.<br>• Work closely with other front-desk team members to keep daily operations organized and responsive.<br>• Learn department procedures and service processes during training to become fully self-sufficient in the role.
- 2026-10-28T00:00:00Z
- Richmond, VA
- onsite
- Temporary / Contract
- 19.95 - 23.1 USD / Hourly
- We are looking for a Customer Service Representative to support vendor and client account activities in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and delivers attentive service across a high volume of interactions. The person in this role will help confirm account details, guide customers through payment-related processes, and keep records accurate so requests move forward efficiently.<br><br>Responsibilities:<br>• Place a large number of outbound calls to vendors and clients to confirm account details and payment information.<br>• Guide customers through available payment methods, enrollment steps, and account setup expectations with professionalism and clarity.<br>• Enter new information and revise existing records in company databases while maintaining a high level of accuracy.<br>• Record conversations, updates, and next steps thoroughly to ensure complete documentation of each interaction.<br>• Reconnect with vendors and clients to obtain missing details and encourage completion of registration or account setup requirements.<br>• Audit account information, investigate inconsistencies, and resolve issues through research and direct outreach.<br>• Work closely with internal teams to address account-related questions and support timely issue resolution.<br>• Achieve daily performance targets related to call activity, service quality, productivity, and customer experience.
- 2026-11-09T00:00:00Z
- New Haven, CT
- onsite
- Temporary / Contract
- 18.2115 - 21.087 USD / Hourly
- We are looking for a Customer Service Representative to support a high-volume service environment in East Haven, Connecticut within the energy and natural resources industry. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing service requests accurately, and delivering a detail-oriented experience over the phone. The person in this role will handle incoming inquiries, complete order-related tasks, and contribute to consistent, responsive customer support.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Assist customers with service questions, account-related concerns, and general support needs in a call center setting.<br>• Enter orders and update customer information carefully to maintain complete and accurate records.<br>• Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve open issues.<br>• Document customer interactions clearly in the appropriate systems to support service continuity.<br>• Resolve routine concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain service quality standards by following call handling procedures and customer support guidelines.
- 2026-11-10T00:00:00Z
- Richmond, VA
- onsite
- Temporary / Contract
- 19.95 - 23.1 USD / Hourly
- We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains strong attention to detail when working with account records. The person in this role will engage directly with vendors and clients, provide guidance on payment and enrollment matters, and help ensure account information is complete and accurate.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through available payment methods, registration steps, and account setup expectations in a clear and thorough manner.<br>• Enter new information and revise existing records in internal databases while maintaining accurate account documentation.<br>• Record customer conversations, status updates, and planned follow-up actions with consistency and detail.<br>• Reconnect with vendors and clients to collect missing details, complete pending registrations, and move account setup forward.<br>• Examine account records to identify inconsistencies, research issues, and coordinate outreach to resolve discrepancies.<br>• Work closely with internal teams to address account concerns and support timely issue resolution.<br>• Achieve established goals for call activity, service quality, productivity, and customer experience.
- 2026-11-11T00:00:00Z
- Wilmington, NC
- onsite
- Temporary / Contract
- 21.85 - 23 USD / Hourly
- We are looking for a Customer Service Representative to join an import/export operation in Wilmington, North Carolina. This Long-term Contract position is ideal for someone with a strong service mindset and accurate data entry skills who is interested in developing expertise within logistics. The role offers the opportunity to support daily customer interactions, maintain organized records, and contribute to efficient shipment coordination in a fast-paced office environment.<br><br>Responsibilities:<br>• Respond to customer questions and provide timely support related to orders, shipment activity, and service requests.<br>• Enter and update shipment, customer, and order information accurately in company systems and records.<br>• Prepare, organize, and review documentation to help ensure smooth import/export and logistics operations.<br>• Coordinate with internal teams to track requests, resolve issues, and maintain clear communication throughout the service process.<br>• Use Microsoft Office applications and standard office equipment to manage correspondence, reports, and daily administrative tasks.<br>• Monitor details carefully to reduce errors and keep customer and operational information current and complete.<br>• Learn logistics procedures and workflows through training and apply that knowledge to day-to-day customer service activities.
- 2026-10-28T00:00:00Z
- Charleston, SC
- onsite
- Temporary to Hire
- 18 - 18 USD / Hourly
- <p>We are looking for a customer-focused individual to join an organization in Charleston, South Carolina as a Customer Service Representative in a contract to permanent role. This part-time position supports both customer experience and day-to-day office coordination, making it ideal for someone who enjoys balancing service, organization, and administrative follow-through. The person in this role will help deliver timely support to customers, maintain smooth internal operations, and contribute to a positive experience for both clients and employees.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer requests across support platforms, providing timely and attentive assistance with orders, product questions, returns, warranties, and general concerns.</p><p>• Handle support tickets from initial review through resolution, including documenting details, coordinating next steps, and ensuring customers receive clear updates.</p><p>• Prepare shipping labels and arrange approved outbound shipments for replacements, samples, and return-related requests.</p><p>• Provide customer support across multiple channels, including marketplace inquiries, product review responses, and return management systems.</p><p>• Recognize situations that require additional review and escalate sensitive or complex issues to the appropriate internal leader.</p><p>• Track recurring service trends, common product concerns, and frequent customer questions, then share insights to support operational improvements.</p><p>• Assist with customer communication needs tied to product launches and other high-volume service periods.</p><p>• Help keep the Charleston, South Carolina office ready for daily operations by monitoring supplies, receiving deliveries, and supporting workplace organization.</p><p>• Coordinate administrative tasks such as shipping, vendor-related needs, equipment requests, meeting preparation, and employee onboarding or offboarding support.</p>
- 2026-11-11T00:00:00Z
- Charlotte, NC
- onsite
- Temporary / Contract
- 17 - 19 USD / Hourly
- We are looking for a customer-focused Customer Service Representative to support a retail organization in Charlotte, North Carolina. This is a Contract position offering permanent weekday hours, where you will help resolve complex customer concerns across eCommerce and store-related channels while working closely with internal teams. The ideal candidate brings strong judgment, clear communication, and a genuine commitment to improving each step of the customer experience.<br><br>Responsibilities:<br>• Serve as the point of contact for escalated customer matters, guiding issues through to timely and effective resolution.<br>• Record case details, actions taken, and final outcomes accurately in customer service and case management platforms.<br>• Work closely with departments such as store operations, fulfillment, merchandising, marketing, credit, and customer care to address customer needs.<br>• Review recurring complaints, service patterns, and customer feedback to uncover opportunities for operational improvement.<br>• Track service performance and identify developing issues that could affect satisfaction across online and in-store experiences.<br>• Contribute to quality discussions, call evaluations, and coaching feedback efforts designed to strengthen service delivery.<br>• Apply approved resolution options and customer recovery measures in alignment with company standards.<br>• Maintain daily productivity while meeting service expectations, response targets, and customer satisfaction goals.<br>• Support additional customer experience initiatives and special assignments as business needs evolve.
- 2026-11-11T00:00:00Z
- New Brunswick, NJ
- onsite
- Temporary / Contract
- 18.05 - 20.9 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.</p><p>• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.</p><p>• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.</p><p>• Contact customers ahead of scheduled deliveries to confirm availability and expectations.</p><p>• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.</p><p>• Enter and maintain service and delivery information accurately within company systems and spreadsheets.</p><p>• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.</p><p>• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.</p>
- 2026-11-11T00:00:00Z
- Fitchburg, MA
- onsite
- Permanent / Full Time
- 50000 - 52000 USD / Yearly
- <p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
- 2026-11-10T00:00:00Z
- New Holland, PA
- onsite
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.</p><p>• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.</p><p>• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.</p><p>• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.</p><p>• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.</p><p>• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.</p><p>• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.</p><p>• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.</p>
- 2026-11-10T00:00:00Z
- Brookville, OH
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.</p><p>• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.</p><p>• Partner closely with purchasing to confirm required materials and components are available to support planned production.</p><p>• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.</p><p>• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.</p><p>• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-11-06T00:00:00Z
- Burlington, MA
- onsite
- Temporary / Contract
- 20 - 26 USD / Hourly
- <p>We are looking for a Customer Service Representative to join an on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.</p><p>• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.</p><p>• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.</p><p>• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.</p><p>• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.</p><p>• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.</p><p>• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.</p><p>• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.</p>
- 2026-11-11T00:00:00Z
- Simpsonville, SC
- onsite
- Temporary / Contract
- 21 - 22 USD / Hourly
- We are looking for a detail-oriented Customer Service Representative to support customer accounts in Simpsonville, South Carolina. This Long-term Contract position will serve as a key point of contact for quotations, order processing, returns, delivery updates, and account documentation while ensuring timely responses and accurate record handling. The ideal candidate brings strong communication skills, sound judgment, and the ability to coordinate effectively with internal teams and customers in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer portal activity by monitoring incoming requests, purchase orders, and quality-related notifications, and ensure all required actions are completed within established response timelines.<br>• Examine quote requests for completeness, confirm that customer specifications and supporting documents are available, and coordinate submission to the estimating team for review.<br>• Prepare customer quotations following internal approval, send proposals within required turnaround times, and support pricing discussions between the customer and business development contacts.<br>• Compare incoming purchase orders against approved quotes or active agreements, identify any inconsistencies, and work directly with customers until corrected documentation is received.<br>• Route purchase orders for contract review, follow up with internal departments to prevent delays in order entry, and provide timely order acknowledgements to customers.<br>• Submit customer-driven engineering change requests to the appropriate teams, communicate cost and scheduling impacts, and implement approved changes accurately.<br>• Notify customers of shipment or delivery delays, provide clear status updates, and share practical recovery plans to address schedule impacts.<br>• Evaluate return requests in accordance with company guidelines, authorize material returns when appropriate, communicate applicable charges, and track the return process through completion.<br>• Supply documentation to finance to support debit and credit reconciliation activities and help resolve account-related discrepancies, including scorecard concerns.<br>• Strengthen team performance by sharing account knowledge, supporting cross-training efforts, and assisting with other related customer service duties as needed.
- 2026-11-11T00:00:00Z
- Roanoke, VA
- onsite
- Temporary / Contract
- 17 - 21.15 USD / Hourly
- <p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Roanoke, Virginia, 24014. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
- 2026-11-11T00:00:00Z
- Wausau, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Wausau, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Oshkosh, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Oshkosh, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p>
- 2026-10-23T00:00:00Z
- Nashua, NH
- onsite
- Temporary / Contract
- 17.25 - 21.25 USD / Hourly
- <p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
- 2026-10-28T00:00:00Z