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417 results for Customer Service Representative Remote jobs

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23.00 - 26.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-04-17T16:53:40Z

Customer Service Representative

Richmond, CA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support customer-facing operations and assist with quote-related activities in Richmond, California. This Long-term Contract position is ideal for someone who enjoys balancing multiple priorities, delivering responsive service, and working across teams to keep orders and customer requests moving efficiently. The role will contribute to both customer service and quoting workflows, requiring strong communication, attention to detail, and comfort using business systems in a fast-paced environment. Responsibilities: • Provide day-to-day support for customer inquiries while also assisting the quotes team with pricing and proposal-related tasks. • Respond to inbound customer requests professionally and help address service concerns through timely follow-up and clear communication. • Work with internal departments across the organization to investigate order status questions and help resolve customer issues efficiently. • Support quote preparation and related administrative activities, using accurate calculations and careful review of details. • Manage changing priorities throughout the day and adjust focus based on urgent customer, order, or quoting needs. • Enter and update customer and order information in relevant systems to maintain accurate records and smooth workflow continuity. • Use phone, email, and internal platforms to coordinate responses and provide reliable service to customers and internal partners.
2026-04-24T17:48:46Z

Customer Service Representative

Irvine, CA
onsite
Temporary / Contract
26.60 - 28.00 USD / Hourly
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities. Responsibilities: • Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements. • Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties. • Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day. • Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care. • Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed. • Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams. • Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes. • Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation. • Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
2026-04-24T14:28:51Z

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-04-24T15:04:13Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
18.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support patient service coordination and delivery scheduling in Cincinnati, Ohio. This contract position with the potential to become permanent focuses on providing responsive communication to hospital discharge planners and patients while helping ensure orders and coverage details are handled accurately. The ideal candidate is comfortable managing inbound and outbound calls, completing order entry, and confirming insurance information in a fast-paced service environment. Responsibilities: • Coordinate with hospital discharge planners and, when needed, patients to arrange service and delivery details. • Schedule deliveries to hospital representatives and help ensure timing and information are communicated clearly. • Enter orders accurately and maintain complete service records in the appropriate system. • Review patient benefit information to confirm referrals are ready for processing and free of issues. • Verify insurance coverage through online resources and contact insurance carriers directly when additional clarification is required. • Handle inbound calls professionally and place outbound calls to gather missing details or provide updates. • Support day-to-day customer service activities by addressing questions, resolving routine issues, and assisting with administrative tasks as needed.
2026-04-24T12:53:46Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment. Responsibilities: • Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers. • Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs. • Send follow-up links and communicate next steps clearly so customers understand how to proceed. • Enter customer and order-related information accurately into internal systems while maintaining detailed records. • Use Salesforce and related tools to track interactions, update account information, and document service activity. • Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
2026-04-30T17:34:03Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20.90 - 23.00 USD / Hourly
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you. Responsibilities: • Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products. • Provide clear and empathetic communication, especially when assisting customers with their financial needs. • Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests. • Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations. • Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment. • Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures. • Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts. • Collaborate with team members to meet service level goals and enhance the overall member experience. • Stay informed about updates to credit union services and policies to provide up-to-date assistance. • Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
2026-04-10T16:38:45Z

Customer Service Representative

Rochester, NY
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Rochester, New York through a Contract position. This role focuses on delivering responsive service to customers, handling high-volume phone interactions, and ensuring orders are entered accurately and efficiently. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage both incoming and outgoing customer contact with professionalism. Responsibilities: • Respond to customer inquiries by phone and provide timely, accurate information about products, orders, and service needs. • Manage a steady volume of inbound calls while maintaining a courteous and solutions-focused customer experience. • Place outbound calls as needed to confirm order details, follow up on requests, and resolve open issues. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Address service concerns by identifying customer needs, researching information, and guiding each issue toward resolution. • Maintain clear records of customer interactions, order activity, and follow-up actions to support service continuity. • Work closely with internal teams to communicate order updates, clarify information, and help keep customer requests on track.
2026-04-30T16:53:41Z

Customer Service Representative

San Antonio, TX
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
Position Title: Customer Account Coordinator The Job You Will Perform: - Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity. - Take customer orders either directly from customers or account managers. - Place orders on a timely basis for purchases of materials and supplies to be used in production. - Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions. - Process purchase orders coordinate account credits and maintain customer data. - Work with production staff and utilize KIWI system to achieve on-time customer deliveries.
2026-04-08T16:53:44Z

Customer Service Representative

Livermore, CA
onsite
Temporary to Hire
23.00 - 24.00 USD / Hourly
Robert Half client is looking for a Customer Service Representative to join our team onsite in Livermore, California. This contract opportunity with potential for permanent employment is ideal for someone who enjoys supporting customers, coordinating with internal teams, and keeping orders moving accurately from quote to delivery. In this role, you will handle a mix of customer communication, order administration, and return processing while using business systems and reporting tools to maintain service quality and follow-through. Customer Service Representative Responsibilities:• Partner with teams such as Finance, Sales, Purchasing, Engineering, and Product Management to resolve customer needs and support day-to-day service operations.• Respond to sales-related questions, help manage delivery expectations, and participate in district sales meetings by capturing key discussion points and follow-up items.• Create customer quotations in Epicor, update existing quotes as needed, and distribute pricing details directly to customers or through the sales team.• Review special account instructions and validate order details, including shipping information, requested dates, pricing, customer part numbers, and quantities before final processing.• Track open orders using Epicor, production reporting, and status tools to help maintain on-time shipment and proactively raise concerns when commitments may be at risk.• Communicate regularly with internal contacts to clarify priorities, align on scheduling, and manage customer-requested ship and delivery dates.• Process product returns by preparing return documentation, sending required forms to customers, and monitoring each case through completion, including credit memo follow-up.• Follow established sales operations procedures and document opportunities for improvement by opening corrective action cases in Epicor when needed.• Support additional customer service and administrative tasks assigned by management to help meet department goals.• Use Microsoft Office, Power BI, and web-based portals to maintain records, communicate updates, and support reporting needs. If you are interested in this Customer Service Representative opportunity, please submit your resume today.
2026-05-01T23:59:39Z

Customer Service Representative

Savage, MN
remote
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities:<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>
2026-04-28T20:43:43Z

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position requiring in-office work five days a week. The ideal candidate will bring strong communication skills and a proactive approach to resolving customer inquiries and concerns. Responsibilities: • Respond to customer inquiries by actively listening and asking clarifying questions to ensure a thorough understanding of their needs. • Direct or escalate calls to the appropriate team members while collaborating with other departments to resolve customer issues. • Continuously expand knowledge of company services and processes to enhance customer support capabilities. • Report potential workflow disruptions or service issues to Customer Care leadership promptly to ensure timely resolutions. • Adhere to company policies, training guidelines, and legal requirements while delivering exceptional customer service.
2026-04-02T17:18:42Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills. Responsibilities:• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.• Manage return requests for quality review and follow product status through each stage of the process.• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.• Check product availability and related order information to support accurate request handling.• Communicate professionally with customers regarding service needs, request progress, and next steps.• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.
2026-04-22T15:58:45Z

Customer Service Representative

Amelia, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Amelia, Ohio in a Contract to Permanent position. This role supports customers throughout the order and shipping process by providing timely assistance, accurate data entry, and clear communication. The ideal candidate is organized, detail-oriented, and comfortable working closely with internal departments to help ensure a smooth customer experience. Responsibilities: • Address customer questions and concerns with professionalism, working toward practical and timely resolutions. • Enter, review, and maintain customer profiles, order details, and related records with a high level of accuracy. • Prepare shipping paperwork, including labels, packing documentation, and other required transportation records. • Coordinate with freight providers to secure transportation options, arrange pickups, and support on-time shipment scheduling. • Monitor delivery progress and keep customers informed of delays, changes, or other shipment-related updates. • Confirm shipping information meets internal standards and assist in resolving billing discrepancies or freight claims. • Maintain well-organized files for shipping activity, customer communication, and order documentation. • Partner with sales, warehouse, and production teams to support order flow and improve service and shipping processes.
2026-04-29T19:04:47Z

Customer Service Representative

Marlborough, CT
onsite
Temporary / Contract
18.14 - 20.16 USD / Hourly
Our client is seeking a Customer Service Representative to join their team and serve as a key point of contact for customers. This role is responsible for handling inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and committed to delivering outstanding service in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and efficiency</li><li>Process orders, returns, account updates, and other customer requests accurately</li><li>Maintain detailed and accurate customer records in CRM or other internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to support service delivery and problem resolution</li><li>Meet performance goals related to response times, quality, and customer satisfaction</li><li>Assist with administrative or departmental support tasks as assigned</li></ul>Qualifications<ul><li>High school diploma or equivalent required; associate or bachelor’s degree preferred</li><li>1+ years of customer service, call center, or client support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to manage multiple tasks and work effectively in a fast-paced environment</li><li>Strong attention to detail and organizational skills</li><li>Proficiency with Microsoft Office and customer service or CRM systems</li><li>Positive attitude and a team-oriented approach</li></ul>Preferred Skills<ul><li>Experience in a high-volume customer service setting</li><li>Familiarity with CRM platforms and ticketing systems</li><li>Ability to remain calm and professional in challenging situations</li><li>Bilingual skills are a plus, depending on client needs</li></ul>
2026-04-21T19:43:44Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18.00 - 20.25 USD / Hourly
We are looking for an Customer Service Representative t to join a fast-paced investment advisory team in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys helping clients and advisors navigate web-based platforms while delivering clear, responsive service. In this role, you will support users with online tool questions, resolve routine technical issues, and partner with internal teams to ensure a smooth customer experience. The position follows an in-office schedule during training, with a hybrid arrangement available afterward. Responsibilities:• Guide clients and advisors on how to use online tools, new digital features, and related procedures so they can complete tasks confidently through self-service channels.• Respond to questions about platform functionality, company guidelines, and product-related processes while addressing straightforward usability concerns.• Investigate web-based application issues, determine likely causes, and resolve common problems with accuracy and urgency.• Escalate advanced technical matters to specialized support teams and remain involved to help drive timely resolution for the customer.• Monitor internal updates to online tools and communicate potential impacts that may affect support demand or incoming contact volume.• Build practical knowledge of systems, workflows, and support resources to provide dependable assistance across a range of web-based service needs.• Manage a high volume of cases at once while maintaining organized follow-up and providing clear status updates to advisors and clients.• Strengthen personal expertise through hands-on learning, peer collaboration, training, and the consistent use of established support best practices.
2026-05-04T16:18:44Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey in a contract opportunity with permanent potential. This role supports customers, distributors, and internal sales partners by managing orders, quotes, documentation, and day-to-day service requests with accuracy and professionalism. The ideal candidate is organized, responsive, and comfortable handling both domestic and international customer needs in a fast-paced environment. Responsibilities: • Manage customer order processing from initial entry through final confirmation, ensuring information is accurate and completed on time. • Prepare pricing quotes and related documentation for customers and sales partners while maintaining clear communication throughout the process. • Coordinate invoicing activities for international accounts, including freight-related calculations and supporting shipment paperwork. • Assemble export and shipping documents needed for overseas orders and help secure required shipment reference information. • Respond to inbound inquiries from distributors, dental offices, commercial accounts, and sales representatives regarding product details, order progress, and service needs. • Support account administration by sending dealer forms, establishing new dealer records, and creating special invoices for domestic customers when needed. • Track, document, and help resolve customer concerns, including entering complaint information, processing returns, and arranging applicable credits. • Produce routine reports, organize records, and maintain filing systems to support customer service and sales operations. • Assist with onboarding and guidance for new team members while contributing to pricing issue follow-up and customer communication initiatives.
2026-05-01T14:18:49Z

Customer Service Representative 3

Rock Hill, SC
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
Position Summary This role is responsible for managing end-to-end order operations across a multi-state region while serving as a central point of coordination between sales, logistics, supply chain, procurement, finance, vendors, and customers. The position has evolved beyond transactional order entry into a critical operations role that ensures revenue flow, operational efficiency, and financial accuracy. The individual in this role exercises independent judgment to resolve complex operational and financial issues and directly contributes to business performance. Key ResponsibilitiesOperations Management<ul><li>Oversee end-to-end order lifecycle from order entry through fulfillment and completion</li><li>Manage and resolve escalations related to order processing, delivery issues, and RMAs</li><li>Ensure timely and accurate order execution to support revenue realization</li></ul>Supply Chain Coordination<ul><li>Maintain inventory accuracy across systems and distribution centers</li><li>Execute Goods Receipts (GRs) and ensure alignment between physical and system inventory</li><li>Coordinate with logistics and distribution teams to resolve supply and delivery challenges</li></ul>Procurement & Vendor Management<ul><li>Create and manage purchase orders in alignment with operational needs</li><li>Review and approve vendor invoices, ensuring accuracy and compliance</li><li>Partner with vendors to resolve discrepancies and maintain performance standards</li></ul>Financial Accuracy & Compliance<ul><li>Support invoice reconciliation and ensure accurate financial posting</li><li>Identify and resolve billing discrepancies to minimize financial risk</li><li>Partner with finance to ensure alignment between operations and financial records</li></ul>Cross-Functional Leadership<ul><li>Serve as a primary escalation point across sales, logistics, finance, and customer teams</li><li>Coordinate activities across departments to ensure seamless operations</li><li>Drive communication and issue resolution in a fast-paced, multi-functional environment</li></ul>
2026-04-23T19:33:46Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul>
2026-04-29T22:58:43Z

Customer Service Rep

Farmingdale, NJ
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a stone, glass, and concrete manufacturing company in New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized, and can manage customer needs from initial inquiry through final delivery. The role supports strong client relationships by providing timely updates, accurate order handling, and dependable coordination across internal teams. Responsibilities: • Manage customer inquiries related to product selection, pricing, stock levels, and estimated fulfillment timelines. • Prepare and enter quotes, sales orders, and delivery requests with careful attention to customer specifications and order accuracy. • Coordinate with sales, production, dispatch, and logistics partners to monitor order progress and keep customers informed. • Resolve service issues, returns, and complaints with care while working toward timely and practical solutions. • Maintain accurate documentation of customer communications, order activity, and feedback within company record systems. • Assist with account-related follow-up and billing support when additional customer service attention is needed. • Recognize opportunities to recommend related products or services that match customer requirements. • Follow company expectations for workplace safety, attentive conduct, and service quality in all interactions.
2026-04-30T19:54:05Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-04-27T12:58:43Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-04-22T19:38:49Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18.50 - 21.00 USD / Hourly
Our client in the nonprofit space is seeking a compassionate and service-oriented Customer Service Agent to support clients, donors, members, or community stakeholders with professionalism and care. This role is ideal for someone who enjoys helping others, resolving inquiries, and contributing to a mission-driven organization. Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from clients, donors, members, or community partners.</li><li>Provide accurate information regarding programs, services, events, or organizational resources.</li><li>Resolve customer concerns in a timely, professional, and empathetic manner.</li><li>Document interactions and maintain accurate records in internal systems.</li><li>Route complex issues to the appropriate department when needed.</li><li>Support outreach efforts, event communications, and general administrative tasks as assigned.</li><li>Maintain confidentiality and uphold the organization’s service standards.</li></ul>
2026-04-29T22:58:43Z

Customer Service Representative

Westfield, NJ
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T12:54:04Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support student financial service inquiries at a higher education institution in Saint Paul, Minnesota. This Long-term Contract position is fully on-site and offers the opportunity to assist students with account-related questions while delivering a welcoming and solutions-oriented front desk experience. The person in this role will help students understand balances, payment options, and account activity, while also supporting daily administrative and financial service tasks. Success in this position requires patience, strong communication skills, and comfort working across multiple systems. Responsibilities: • Serve as the first point of contact at the front desk, greeting students and responding to questions about account balances, payment plans, and general financial account concerns. • Assist students with reviewing account details, researching discrepancies, and providing clear, accurate information to resolve issues in a timely manner. • Process routine account-related transactions and support students with balance payments and related service requests. • Monitor and manage outstanding check activity, including preparing and sending communications to students regarding uncashed checks. • Perform data entry and maintain accurate records within Workday and other internal systems used by the institution. • Support phone and email inquiries by delivering courteous, attentive service and following up as needed to ensure a positive student experience. • Contribute to financial operations tasks such as report review and possible bank reconciliation support. • Help maintain efficient front-line service by identifying issues, escalating complex matters when necessary, and assisting with process improvements within daily operations.
2026-04-27T20:48:42Z

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