<p>We are looking for a detail-oriented Human Resources (HR) Assistant to join our client's team on a long-term contract basis in Holyoke, Massachusetts. In this role, you will support HR operations by assisting with administrative tasks, employee relations, and payroll processes. This is an excellent opportunity for someone with strong organizational skills and a passion for working in human resources.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support for HR functions, including maintaining employee records and processing documentation.</p><p>• Assist with onboarding new hires by coordinating paperwork and ensuring a smooth integration process.</p><p>• Support open enrollment procedures, including managing benefits-related inquiries and updates.</p><p>• Handle data entry tasks with a focus on accuracy and confidentiality.</p><p>• Collaborate with the payroll team to ensure timely and accurate processing using ADP systems.</p><p>• Address employee relations concerns by providing support and escalating issues when necessary.</p><p>• Monitor compliance with company policies and regulations while maintaining confidentiality.</p><p>• Participate in HR projects and initiatives to improve processes and workflows.</p><p>• Communicate effectively with team members and employees to relay important updates and information.</p>
We are looking for a skilled Accounts Payable Specialist to join our team in Greenville, Pennsylvania. In this role, you will oversee vendor payments and ensure accurate financial transaction processing within a fast-paced manufacturing environment. This is a long-term contract position that requires strong organizational abilities, attention to detail, and expertise in managing invoices tied to inventory and production costs.<br><br>Responsibilities:<br>• Process and review a high volume of invoices related to raw materials, equipment, and manufacturing services.<br>• Match invoices to purchase orders, packing slips, and receiving reports to ensure accuracy.<br>• Reconcile invoices with manufacturing-related costs, including freight charges, duties, and taxes.<br>• Communicate effectively with suppliers to clarify payment terms and promptly resolve discrepancies.<br>• Prepare and schedule payments through checks, ACH, or wire transfers in compliance with payment terms.<br>• Monitor opportunities for cost savings, such as early payment discounts.<br>• Perform regular reconciliations of vendor accounts and manufacturing-related expenses.<br>• Generate detailed accounts payable reports, including aged payables and month-end accruals.<br>• Collaborate with procurement and inventory teams to maintain accurate reporting of material costs.<br>• Ensure compliance with audits and regulatory standards by maintaining organized financial documentation.
<p>We are seeking a detail-oriented Accounts Payable Clerk with<strong> SAP experience</strong> to join our client's team in Morgantown, Pennsylvania. This is a contract-to-permanent position offering an excellent opportunity for someone with strong accounts payable and organizational skills.</p><p><br></p><p><strong>Schedule:</strong> Full-time, Monday-Friday, onsite.</p><p><strong>Pay Rate: </strong>$20.00-25.00 depending upon experience </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process employee expense reports using reporting software, providing support when needed.</li><li>Conduct account reconciliations for accuracy and completeness.</li><li>Perform full-cycle accounts payable activities, including intercompany transactions and year-end preparation using SAP systems.</li><li>Handle vendor setup tasks, including maintaining W-9 forms, and support month-end closing processes.</li><li>Organize and maintain financial documents digitally for easy access and retrieval.</li><li>Review, match, and post invoices accurately into the system.</li><li>Manage financial data by sorting and organizing for streamlined workflows</li></ul>
We are looking for an experienced Accounting Manager to join our team on a contract basis in Richmond, Virginia. This role involves overseeing financial operations, ensuring accurate reporting, and providing essential support during audits. The ideal candidate will bring expertise in governmental accounting, process improvement, and advanced technical skills to excel in this position.<br><br>Responsibilities:<br>• Serve as a liaison between various departments to ensure financial data is accurately communicated and integrated into month-end processes.<br>• Prepare financial reports, including variance analysis, and make necessary adjusting entries.<br>• Conduct account reconciliations and assist with audits by providing detailed documentation and analysis.<br>• Collaborate with stakeholders to identify and implement process improvements.<br>• Utilize advanced Excel skills to analyze financial data and generate reports.<br>• Manage multiple deadlines effectively and ensure timely completion of financial tasks.<br>• Provide recommendations for streamlining workflows and enhancing efficiency.<br>• Support project management initiatives related to accounting and financial reporting.<br>• Maintain compliance with governmental accounting standards and regulations.<br>• Communicate clearly and professionally with team members and stakeholders.
We are looking for a dedicated and detail-oriented Property Associate to join our team in East Rutherford, New Jersey. In this role, you will provide administrative and accounting support for one or more properties, ensuring smooth operations and fostering strong tenant relationships. This is a long-term contract position, offering an opportunity to contribute to a dynamic work environment and deliver exceptional customer service.<br><br>Responsibilities:<br>• Review and code invoices for payment processing to support accounts payable functions.<br>• Handle accounts receivable tasks, including preparing and sending bills, issuing collection notices, and making manual billing adjustments.<br>• Monitor administrative expenses, identify cost-saving opportunities, and ensure adherence to budget guidelines.<br>• Manage lease-related documentation, including execution, distribution, and filing processes.<br>• Track lease notification requirements to ensure timely communication and compliance with deadlines.<br>• Maintain organized physical and digital filing systems to facilitate efficient record-keeping.<br>• Coordinate mail distribution, including sorting incoming mail and preparing outgoing packages.<br>• Create and distribute correspondence, memos, and reports as needed.<br>• Support tenant relations by assisting with move-in and move-out procedures and participating in tenant orientation programs.<br>• Ensure compliance with management and engineering audits by preparing necessary files and records.
<p>We are looking for a dedicated Office Assistant to join our team in Dayton, Ohio. This position is part of a non-profit organization and offers a long-term contract opportunity. The role involves providing administrative support, maintaining office supplies, and ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Scan clinical forms accurately and organize them for record-keeping.</p><p>• Provide coverage for the reception desk, including answering calls during lunch breaks.</p><p>• Assemble boxes containing assessment forms for operational needs.</p><p>• Distribute and manage office supplies, including tracking back-ordered items.</p><p>• Keep the supply room and form inventory organized and fully stocked.</p><p>• Handle outgoing mail by metering it for postal pickup and ensure incoming mail is delivered to the correct staff.</p><p>• Assist with binder assembly for both new staff.</p><p>• Set up the refreshment table and greet Board members on meeting days.</p><p>• Escort visitors within the office premises as needed.</p><p>• Oversee shredding processes by witnessing document destruction to ensure compliance.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>We are looking for an organized HOA Client Services Specialist to join our team in Escondido, California. In this role, you will play a vital part in ensuring client satisfaction and maintaining strong relationships by delivering outstanding service and support. This is a contract position, offering an excellent opportunity to contribute to our organization’s success while developing your skills in customer service and sales.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary point of contact for clients, addressing inquiries and resolving issues to ensure satisfaction and retention.</p><p>• Handle incoming client calls, balancing organizational policies with individual client needs.</p><p>• Assist clients with navigating the organization’s platform and provide basic technical support when needed.</p><p>• Accurately process client monetary requests, keeping risk management and compliance in mind.</p><p>• Complete client transactions and requests efficiently while adhering to established service level agreements.</p><p>• Perform account updates, maintenance, and corrections to ensure data accuracy.</p><p>• Investigate and resolve client disputes using sound judgment and knowledge of banking policies.</p><p>• Manage fraud intake requests and prioritize tasks to meet strict deadlines.</p><p>• Communicate findings and solutions to clients in a clear and precise manner, both verbally and in writing.</p><p>• Uphold the organization’s values and compliance standards, ensuring all activities align with safety protocols.</p>
We are looking for an experienced Project Manager/Sr. Consultant to join our team in San Jose, California. This Contract-to-permanent position is ideal for a detail-oriented individual with a strong background in vendor management, delivery governance, and IT project execution. The successful candidate will play a pivotal role in managing vendor relationships, ensuring delivery excellence, and driving alignment between business needs and technology solutions.<br><br>Responsibilities:<br>• Oversee vendor delivery engagements, maintaining accountability and ensuring alignment with organizational objectives.<br>• Define and enforce service delivery standards, including SLAs, KPIs, and quality benchmarks, to drive consistency and performance.<br>• Monitor delivery outcomes and address gaps or challenges proactively to ensure high-quality results.<br>• Manage escalation processes effectively, resolving issues and holding vendors accountable for their commitments.<br>• Collaborate with internal stakeholders to align vendor activities with evolving business requirements and priorities.<br>• Build and maintain strong partnerships with large consulting firms while ensuring strict adherence to performance and delivery guidelines.<br>• Guide vendors in implementing delivery frameworks such as Agile, SAFe®, or other methodologies as required.<br>• Evaluate delivery processes related to IT systems and business applications, ensuring efficiency and quality.<br>• Lead presentations and reports to communicate progress, challenges, and solutions to stakeholders at all organizational levels.
<p>We are looking for a skilled Compensation Analyst to join our manufacturing team in the Twin Cities. This long-term contract position offers an exciting opportunity to apply your expertise in compensation strategies and analysis. If you have a strong background in compensation administration and enjoy working in a dynamic environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>Compensation administrator for the Short-Term Incentive Plan </p><ul><li>Run weekly reports for overall bonus incentive eligible participants and upload to vendor. </li><li>Review monthly report for short-term incentive plan participants. Compare with data from finance, address gaps.</li><li>Quarterly, gather employee details for quarterly operations short-term incentive plan.</li><li>Year end, work with finance to validate, QC, and input correct eligible earnings into short-term incentive plan tool.</li><li>Coordinate payment files to regions and local payroll.</li><li>Support the setup of the year-end and initial launches of the short-term incentive plan tool to managers and participants.</li><li>Coordinate the posting of quarterly payment dates.</li></ul><p>Support the Sales Incentive Plan </p><ul><li>Provide quarterly support of the short-term incentive plan tool, in partnership with finance.</li><li>Work with finance to validate, QC, and input correct eligible earnings into tool.</li><li>Assist with annual set-up of plan specifics.</li><li>Coordinate the posting of quarterly payment dates.</li></ul><p>Data analysis and validation </p><ul><li>Support compensation committee and proxy data analysis and presentations. </li><li>Validate merit budgets and salary ranges within Workday and post on intranet.</li><li>Provide requested data regarding Workday variable compensation to finance and internal audit.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Project Manager/Sr. Consultant to lead the development and integration of advanced hardware systems. This position will involve overseeing the creation and assembly of high-performance computer systems, ensuring smooth collaboration between internal teams and external partners. Based in Bloomington, Minnesota, this long-term contract role offers an exciting opportunity to work on cutting-edge engineering projects in the Hi Tech industry.<br><br>Responsibilities:<br>• Direct the development and assembly of circuit boards and hardware systems into trays and chassis.<br>• Manage relationships with vendors to ensure timely delivery of components and services.<br>• Coordinate cross-functional teams, including engineering, supply chain, and documentation, to meet project goals.<br>• Monitor and oversee sourcing for individual components, ensuring accountability from suppliers.<br>• Establish communication schedules to maintain alignment among all stakeholders.<br>• Facilitate integration with manufacturing systems to ensure product readiness.<br>• Track progress and maintain thorough documentation throughout the project lifecycle.<br>• Align software development timelines with hardware milestones for seamless integration.<br>• Identify and resolve challenges proactively to keep the project on schedule.<br>• Ensure all deliverables meet quality standards and project objectives.
We are looking for a detail-oriented Accounting Clerk to join our team in Overland Park, Kansas. This Contract-to-long-term position offers a fantastic opportunity for growth and development within the construction industry. The ideal candidate will bring expertise in QuickBooks, accounts payable, and accounts receivable while demonstrating a commitment to accuracy and efficiency.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes to ensure timely and accurate financial operations.<br>• Create and maintain purchase orders, with training provided if necessary.<br>• Match invoices to purchase orders and ensure proper documentation for all transactions.<br>• Perform data entry tasks related to financial records and maintain organized documentation.<br>• Assist in financial reconciliations and gradually take on more advanced responsibilities.<br>• Collaborate with team members to ensure adherence to financial procedures and deadlines.<br>• Support the preparation of financial reports and other relevant documentation.<br>• Communicate with vendors and clients to resolve discrepancies and ensure smooth transactions.<br>• Maintain confidentiality and accuracy in handling financial data.<br>• Adapt to evolving responsibilities in a dynamic work environment.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Raleigh, North Carolina. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced office environment. As the first point of contact for visitors and callers, you will play a key role in ensuring smooth daily operations.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a welcoming and organized atmosphere.<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.<br>• Perform data entry tasks with accuracy and efficiency.<br>• Operate basic office equipment, such as printers, copiers, and fax machines.<br>• Maintain a clean and organized reception area.<br>• Handle incoming and outgoing mail, including sorting and distribution.<br>• Provide administrative support to various departments as needed.<br>• Schedule appointments and manage calendars for team members.<br>• Monitor office supplies and coordinate replenishment when necessary.<br>• Respond promptly to inquiries and provide information to employees and clients.
<p>We are seeking a detail-oriented and skilled <strong>Accounts Payable Specialist</strong> to join our team in <strong>Richfield, Ohio</strong>. This <strong>Contract-to-Permanent position</strong> provides an excellent opportunity for professionals in financial operations to showcase their expertise in accounts payable processes and administrative tasks while actively supporting the broader business functions.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Payable Management:</strong></li><li>Process full-cycle accounts payable, including three-way matching and overseeing monthly check runs for 300–350 checks.</li><li><strong>Accounts Receivable Duties:</strong></li><li>Perform basic accounts receivable functions, ensuring accurate transaction recording and timely documentation.</li><li><strong>Excel Utilization:</strong></li><li>Leverage intermediate proficiency with Excel to create formulas and manage financial data effectively.</li><li><strong>Administrative Support:</strong></li><li>Assist business operations by managing office supply orders and mail pick-up duties. Mileage reimbursement is available for post-office visits.</li><li><strong>Advanced Financial Tasks:</strong></li><li>Process sales tax returns, prepare 1099 forms, journal entries, and other high-level accounting duties.</li><li><strong>Compliance and Financial Reporting:</strong></li><li>Collaborate with teams to ensure accuracy, compliance, and organization in financial records.</li><li><strong>Great Plains Expertise:</strong></li><li>Utilize knowledge of Great Plains accounting software to improve financial processes and systems.</li></ul>
We are looking for a skilled Divisional/Plant Controller to join our team in DeSoto, Kansas. This long-term contract position offers an exciting opportunity to oversee financial operations within the paper and packaging manufacturing industry. The ideal candidate will play a key role in managing cost accounting, inventory processes, and procurement strategies, while ensuring accurate financial reporting and analysis.<br><br>Responsibilities:<br>• Oversee comprehensive financial processes including freight, logistics, procurement, and invoice management.<br>• Monitor and analyze inventory, raw materials, and commodity costs to ensure accurate valuation.<br>• Lead cost-saving initiatives and align financial strategies with procurement objectives.<br>• Supervise and guide two team members: a Career Program Analyst and an Inventory Tracking Analyst.<br>• Prepare and deliver detailed financial reports focused on procurement performance and operational metrics.<br>• Support organizational transformation efforts, such as transitioning to Oracle Fusion systems.<br>• Conduct month-end close processes and ensure compliance with accounting standards.<br>• Collaborate with cross-functional teams to drive financial insights and operational improvements.<br>• Ensure accurate tracking of work-in-progress (WIP) and standard cost accounting.<br>• Utilize advanced Microsoft Excel tools to streamline financial reporting and analysis.
We are looking for an experienced Accounts Receivable Clerk to join our team on a contract basis in Willingboro, New Jersey. This role is ideal for a meticulous individual with a background in commercial collections and billing processes. The position focuses on maintaining accurate financial records and ensuring timely collection of payments.<br><br>Responsibilities:<br>• Process and manage invoices to ensure accurate billing and timely payments.<br>• Conduct follow-ups with clients to collect outstanding balances and resolve payment discrepancies.<br>• Record and reconcile incoming payments in the company's financial systems.<br>• Collaborate with other departments to address and resolve client billing issues.<br>• Generate reports on accounts receivable status and provide updates to management.<br>• Maintain organized and up-to-date records of client transactions and payment histories.<br>• Ensure compliance with company policies and industry standards in all financial activities.<br>• Assist in cash application processes to ensure proper allocation of payments.<br>• Identify and escalate problem accounts to management as necessary.<br>• Provide exceptional customer service while addressing client inquiries related to billing and payments.
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
<p>We are looking for a dedicated and resourceful Executive Assistant to join our team in Roseville, Minnesota. This is a long-term contract position designed for a proactive individual who thrives in a dynamic environment and enjoys providing exceptional support to two executives. The ideal candidate will excel at managing daily operations, maintaining organization, and fostering positive relationships with clients and colleagues.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to executives, including calendar management and scheduling.</p><p>• Handle client communications and oversee the intake process for new and repeat clients, ensuring applications are accurate and complete.</p><p>• Organize and maintain documentation, ensuring files are well-structured and easily accessible.</p><p>• Facilitate daily team debriefs and manage task lists to ensure smooth operations.</p><p>• Answer incoming calls professionally, managing inquiries and directing them as needed.</p><p>• Coordinate travel arrangements and book accommodations for executives.</p><p>• Assist in creating and polishing presentations using tools like Canva, as needed.</p><p>• Proactively contribute ideas to improve workflows and develop systems for increased efficiency.</p><p>• Support the team in various tasks, including general office duties and occasional errands.</p><p>• Foster a positive and fun workplace culture, encouraging collaboration and high performance.</p>
We are looking for a skilled Application Development Project Manager/Lead to oversee and drive application development initiatives in a Higher Education environment. This Contract to permanent position is based in Oklahoma City, Oklahoma, and requires expertise in managing complex enterprise systems and integrations. The ideal candidate will bring strategic leadership and technical expertise to ensure the successful implementation and maintenance of mission-critical applications.<br><br>Responsibilities:<br>• Lead the development, customization, and support of enterprise applications, with a primary focus on Ellucian Banner Student.<br>• Design and implement system integrations using Ellucian Ethos, APIs, and middleware technologies to streamline data exchange.<br>• Collaborate with institutional teams to analyze business processes and propose technical solutions that enhance efficiency and user experience.<br>• Develop, optimize, and maintain application packages, workflows, and interfaces for stability and performance.<br>• Ensure enterprise systems are secure, reliable, and available to meet institutional needs.<br>• Document technical designs, workflows, and integration standards to support long-term system sustainability.<br>• Mentor entry-level and intermediate developers, fostering technical growth and adherence to best practices.<br>• Work with vendors and stakeholders to evaluate and integrate third-party systems securely with core applications.<br>• Oversee system monitoring, troubleshoot issues, and implement workflow automation to improve operational efficiency.
<p>Robert Half's Contract Finance & Accounting team in Minneapolis is looking for a Senior Accountant for a temporary opportunity. This position offers you great long-term potential and strong compensation. We are looking for someone who has excellent analytical skills and enjoys working in a challenging and fast–paced environment to support the firm's continued success.</p><p> </p><p>Role & Responsibilities</p><p> </p><p>· Execute monthly accounting close procedures and deliverables primarily in the compensation area (journal entries, reconciliations, reports)</p><p>· Prepare monthly consolidated P& L and Balance Sheet flux analysis for management reporting</p><p>· Work with business partners to ensure compliance with corporate accounting policies, procedures and controls and provide support on special requests.</p><p>· Provide analysis on financial results (trends, performance metrics, benchmarks)</p><p>· Assist in coordinating quarterly reviews and SOX testing with internal and external auditors</p><p>· Prepare Balance Sheet account reconciliations</p><p>· Dedication to continuously improve the automation of the accounting and reporting process</p><p>· Participate in various department-wide initiatives</p><p>Ad-hoc projects as necessary</p>
<p>We’re looking for a detail-oriented General Office Clerk professional for tax season in White Oak, PA. Ideally our client is looking to start this candidate mid-end January. This will be a part-time contract position till mid- April. Hours are flexible and they are flexible 20-25 hours per week. Pay: $16-17. </p><p><br></p><p>The role focuses on scanning, verifying, and electronically filing tax-related documents (1040s, W2s, investment statements, etc.) while ensuring data accuracy. </p><p><br></p><p><br></p>
We are looking for a skilled Accountant to join our team in Ferndale, Michigan. This role is a Contract-to-permanent position, offering an excellent opportunity to contribute to our operations within the government sector. The ideal candidate will bring expertise in property tax administration and have a strong understanding of assessments and tax distribution.<br><br>Responsibilities:<br>• Manage property tax administration processes, ensuring compliance with all relevant regulations.<br>• Prepare and file property tax returns accurately and in a timely manner.<br>• Analyze and manage assessments and tax distributions to support organizational objectives.<br>• Utilize BS& A software to perform detailed financial analyses and reporting tasks.<br>• Collaborate with internal teams to ensure seamless tax-related operations.<br>• Maintain meticulous records of property tax transactions and related documentation.<br>• Conduct audits to verify the accuracy of tax data and identify discrepancies.<br>• Provide insights and recommendations to optimize tax-related processes.<br>• Stay updated with changes in tax laws and regulations to ensure compliance.
<p>We are looking for a dedicated and experienced Project Manager/Coordinator to join our team in Westerville, Ohio. In this long-term contract role, you will oversee and drive the successful execution of projects while ensuring effective collaboration among teams and stakeholders. Your ability to manage timelines, optimize processes, and deliver high-quality results will be key to achieving organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage all aspects of project planning, execution, and delivery to meet defined objectives and timelines.</p><p>• Act as the primary liaison between teams, manufacturing, engineering, lab operations, sales and stakeholders to ensure clear communication and alignment.</p><p>• Oversee scheduling, resource allocation, and logistics to optimize project workflows and efficiency.</p><p>• Monitor progress and performance, identifying and addressing any issues or risks that may impact project outcomes.</p><p>• Develop and maintain detailed project documentation, including plans, reports, and updates.</p><p>• Collaborate with cross-functional teams to ensure operational excellence and adherence to established protocols.</p><p>• Foster strong relationships with clients and stakeholders, ensuring high levels of customer satisfaction.</p><p>• Implement time management and prioritization strategies to meet deadlines and achieve project milestones.</p><p>• Conduct regular evaluations of project performance, identifying opportunities for improvement and optimization.</p><p>• Support deployments and transitions, ensuring smooth implementation of project deliverables.</p>
We are looking for a motivated and adaptable Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term potential. The ideal candidate will bring strong communication skills, a friendly demeanor, and a willingness to learn in a dynamic environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls, ensuring customer queries are addressed promptly and professionally.<br>• Provide exceptional customer service through email correspondence and accurate data entry.<br>• Assist with order entry and maintain detailed customer records.<br>• Utilize Microsoft Excel and Word to manage information effectively.<br>• Troubleshoot basic issues related to products, including occasional handling of gas lines and equipment.<br>• Collaborate with team members to support daily operations and enhance efficiency.<br>• Participate in training sessions to gain expertise in company processes and systems.<br>• Manage time effectively, adhering to scheduled hours and lunch breaks.<br>• Contribute to maintaining a positive and productive office environment.<br>• Prepare for increased call volumes during busy seasons by staying organized and proactive.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this Contract-to-permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for individuals who excel in communication and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries regarding subscriptions, digital products, and website support.<br>• Direct customers to relevant departments or teams to address specific concerns.<br>• Conduct outbound calls to update customers about their account status and auto-renewal information.<br>• Collaborate with internal teams, including marketing and support, to enhance overall customer experience.<br>• Strive to meet individual and team call quotas while achieving retention goals.<br>• Adhere to established communication protocols and company guidelines in all interactions.<br>• Maintain a customer-centric approach to deliver solutions that ensure satisfaction.
We are looking for a dedicated Customer Service Representative to join our team in Salt Lake City, Utah. This is a Contract to permanent position, offering an excellent opportunity for growth while supporting our expanding customer base. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional service to our clients.<br><br>Responsibilities:<br>• Handle incoming customer inquiries via phone and email, providing timely and accurate responses.<br>• Resolve customer issues effectively, ensuring a positive experience and maintaining high satisfaction levels.<br>• Communicate fluently in both English and Spanish to assist diverse clientele.<br>• Manage high call volumes with professionalism and efficiency, adapting to varying customer needs.<br>• Document customer interactions and resolutions in the system accurately for future reference.<br>• Collaborate with team members to streamline processes and improve overall service quality.<br>• Stay updated on company policies, products, and services to provide accurate information to customers.<br>• Identify opportunities to enhance customer experience and share feedback with management.<br>• Maintain a courteous and empathetic approach during all customer interactions.<br>• Adhere to company guidelines and procedures to ensure compliance and consistency.
