<p>Our client is seeking a proactive and detail-oriented Customer Success Specialist to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.</p><p>• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.</p><p>• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.</p><p>• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.</p><p>• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.</p><p><br></p><p><br></p>
We are looking for a detail-oriented Payroll Specialist to join our team in Santa Barbara, California. This is a contract position that requires expertise in managing full-cycle payroll processes for a diverse workforce. The role involves handling payroll for approximately 150 employees, including those earning commissions, and ensuring accuracy in financial reporting.<br><br>Responsibilities:<br>• Process payroll for a workforce of 150 employees, including commission-based earnings.<br>• Utilize Paycom software to manage payroll operations efficiently.<br>• Maintain and update spreadsheets to track payroll data and calculations.<br>• Reconcile accrued payroll accounts and prepare journal entries.<br>• Ensure accurate handling of debits and credits related to payroll.<br>• Calculate and verify commission payments for eligible employees.<br>• Collaborate with the accounting team to ensure timely and precise payroll processing.<br>• Monitor compliance with payroll regulations and reporting standards.<br>• Address payroll inquiries and resolve discrepancies promptly.
<p>We are looking for an experienced Accounts Receivable Specialist to join a team in Saint Paul, Minnesota. This is a Contract-to-permanent position within the manufacturing industry, where you will play a key role in managing accounts receivable processes for multi-entity operations. The ideal candidate will bring a detail-oriented approach and a passion for optimizing financial workflows.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable and aging reports for multiple entities, ensuring timely follow-up on overdue accounts.</p><p>• Investigate and resolve discrepancies in invoices by working closely with internal teams and external customers.</p><p>• Conduct collections calls as needed to clarify payment terms and resolve outstanding balances.</p><p>• Utilize various accounting systems to retrieve data, update payment statuses, and generate accurate AR reports.</p><p>• Ensure compliance with company policies by maintaining accurate records of communications, adjustments, and payment agreements.</p><p>• Identify trends in late payments and recommend process improvements to enhance collections efficiency.</p><p>• Prepare regular reports summarizing AR aging, collections progress, and cash flow forecasts.</p><p>• Collaborate with internal departments, such as accounting, sales, and operations, to promptly address and resolve customer disputes.</p><p>• Contribute to the development and optimization of credit and collections procedures across all entities.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for a detail-oriented Accounting Specialist to join a team in Saint Paul, Minnesota. This is a long-term contract position designed for professionals who excel in managing financial transactions and performing reconciliations with accuracy. If you thrive in a dynamic environment and have a solid background in accounting, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions, ensuring invoices are accurately recorded and paid in a timely manner.</p><p>• Manage accounts receivable functions, including generating invoices and following up on outstanding payments.</p><p>• Perform account reconciliations to maintain accurate financial records and resolve discrepancies.</p><p>• Handle billing processes with precision, ensuring all charges are correctly applied and documented.</p><p>• Assist in maintaining general ledger accounts and preparing financial reports.</p><p>• Provide administrative support for accounting operations, including data entry and record keeping.</p><p>• Collaborate with internal teams to address accounting-related inquiries and issues.</p><p>• Ensure compliance with financial regulations and company policies.</p><p>• Identify opportunities for process improvements within accounting workflows.</p><p>• Support audit preparations by organizing and providing necessary documentation.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for an FX & Funds Management Specialist to join our team in Honolulu, Hawaii. In this Contract-to-Permanent role, you will play a crucial part in managing foreign exchange positions, optimizing liquidity, and ensuring financial stability. This position requires a high level of analytical skills and attention to detail, as well as the ability to communicate effectively with internal stakeholders. To apply, please call us at 808-531-8056. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Manage foreign exchange and liquidity positions to maximize earnings while minimizing exposure to credit, interest rate, and market risks.</p><p>• Perform detailed data analysis using advanced Excel skills to maintain accurate records and generate comprehensive reports.</p><p>• Ensure timely completion of financial reconciliations and other tasks to meet strict deadlines.</p><p>• Collaborate with internal teams, including branch staff, to provide updates and deliver exceptional customer service.</p><p>• Identify, assess, and mitigate risks associated with foreign exchange, credit, and market factors to uphold organizational compliance.</p><p>• Support system conversions and implementations by coordinating data migration and ensuring seamless integration.</p><p>• Consult with relevant teams to address challenges during financial systems transitions and provide solutions.</p><p>• Utilize expertise in database migration to ensure accurate and efficient transfer of financial information.</p>
We are looking for an experienced Medical Billing Specialist to join our team in Syracuse, New York. In this Contract-to-Permanent position, you will play a vital role in managing billing processes for Home Health Care services, ensuring accuracy in claims submission and payment processing. Candidates should possess a strong background in accounts receivable management and electronic claims systems, coupled with exceptional analytical and problem-solving skills.<br><br>Responsibilities:<br>• Review and verify claims for accuracy and completeness, correcting any missing or incorrect details related to Home Health Care billing.<br>• Prepare and submit claims and invoices to payors or clients in accordance with established billing schedules.<br>• Conduct timely follow-up on outstanding claims and invoices to optimize revenue collection.<br>• Investigate and appeal unpaid claims as needed to ensure maximum reimbursement.<br>• Post payments with a high degree of accuracy and within specified timelines.<br>• Utilize electronic billing systems, including Waystar, to manage claims efficiently and address billing exceptions.<br>• Communicate billing issues, payment discrepancies, and collection challenges to the Billing Manager promptly.<br>• Leverage agency IT systems to streamline work processes and meet job requirements.<br>• Participate in meetings and training sessions to stay updated on industry standards and practices.<br>• Ensure compliance with payor filing requirements to maintain timely and accurate billing.
We are looking for a skilled Social Media Specialist to join our team on a long-term contract basis. This role offers the flexibility of remote work, with a preference for candidates located on the East Coast. The ideal candidate will have a strong background in social media management, content creation, and analytics, with a passion for engaging audiences across multiple channels.<br><br>Responsibilities:<br>• Develop and execute comprehensive social media strategies tailored to various platforms, including Meta, TikTok, LinkedIn, and Twitter.<br>• Create and curate engaging content that aligns with brand guidelines and resonates with target audiences.<br>• Monitor and analyze social media performance metrics to optimize campaigns and improve audience engagement.<br>• Manage paid and organic social media campaigns, ensuring alignment with broader marketing goals.<br>• Stay up-to-date with industry trends and platform updates to enhance social media strategies.<br>• Collaborate with internal teams to align social media efforts with overall business objectives.<br>• Respond to audience inquiries and comments in a timely and meticulous manner to foster community engagement.<br>• Test and implement new tools and techniques to improve content delivery and campaign outcomes.<br>• Prepare regular reports detailing social media campaign performance and insights.<br>• Assist with the transition to regular hours as workload increases.
<p>Are you a detail-oriented professional with a passion for finance and accounting? Robert Half is seeking an experienced Accounts Payable Specialist on behalf of a trusted client in El Cajon, CA. This contract-to-permanent opportunity will allow you to refine your accounting skills in a collaborative environment while contributing to the organization’s financial success.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Process, review, and verify invoices for accuracy, appropriate coding, and compliance with company policies.</li><li>Manage vendor relationships, including responding to inquiries and reconciling discrepancies.</li><li>Prepare weekly payment runs (checks, ACH, and wire transfers) in adherence to deadlines.</li><li>Reconcile accounts payable ledger to ensure accurate and complete records.</li><li>Assist with month-end and year-end closing activities, including AP accruals and reconciliations.</li><li>Track and report expenses, ensuring timely payment approvals and compliance with company budgets.</li><li>Maintain organized records and ensure audit readiness for accounts payable transactions.</li><li>Collaborate with internal departments to resolve any AP-related concerns.</li><li>Apply continuous improvements to AP processes for efficiency and accuracy.</li></ul>
We are looking for a skilled Medical Biller/Collections Specialist to join our team in Berea, Ohio. This long-term contract position involves managing billing processes, addressing claims, and ensuring accurate payment collections within the healthcare industry. If you have a strong background in medical billing and collections, we encourage you to apply.<br><br>Responsibilities:<br>• Handle medical billing tasks, including processing claims and verifying data accuracy.<br>• Review and resolve medical denials efficiently to ensure proper reimbursement.<br>• Manage appeals for denied claims, following up with insurance providers as needed.<br>• Oversee hospital billing processes to guarantee compliance and timely payments.<br>• Collaborate with healthcare providers and insurance companies to address payment discrepancies.<br>• Monitor accounts receivable and ensure timely collection of outstanding balances.<br>• Maintain detailed records of billing activities to support audits and reporting.<br>• Analyze trends in denials and collections to recommend process improvements.<br>• Ensure compliance with all applicable regulations and industry standards.
We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
<p>We are looking for a meticulous HR Specialist to join our team in Rochester, New York. In this long-term contract role, you will play a key part in ensuring compliance with credentialing processes and maintaining accurate records for healthcare professionals. This position offers a unique opportunity to work within the healthcare industry, where precision and adherence to standards are essential.</p><p><br></p><p>Responsibilities:</p><p>• Oversee credentialing processes to ensure compliance with healthcare regulations and organizational policies.</p><p>• Maintain and update credentialing databases, including CAQH profiles and other platforms.</p><p>• Review and verify documentation, licenses, and certifications for accuracy and validity.</p><p>• Collaborate with internal teams and external stakeholders to address credentialing-related inquiries.</p><p>• Conduct audits to identify discrepancies and implement corrective actions as needed.</p><p>• Prepare reports and maintain detailed records to support compliance efforts.</p><p>• Utilize tools such as Adobe Acrobat, CRM systems, and EHR platforms for efficient documentation management.</p><p>• Ensure adherence to state and federal guidelines in all credentialing activities.</p><p>• Monitor deadlines for renewals and proactively follow up with healthcare professionals.</p><p>• Stay informed about industry standards and best practices to enhance credentialing processes.</p>
We are looking for a dedicated Payroll Specialist to join our team in Tonawanda, New York. This is a long-term contract position that requires expertise in managing payroll processes for a large-scale and multi-state workforce. The ideal candidate will bring a strong understanding of payroll systems and compliance while ensuring accuracy and efficiency in all aspects of payroll administration.<br><br>Responsibilities:<br>• Process full-cycle payroll for a large-scale workforce exceeding 500 employees.<br>• Manage multi-state payroll operations, ensuring compliance with relevant laws and regulations.<br>• Utilize ADP Workforce Now to administer payroll functions efficiently and accurately.<br>• Verify payroll calculations, deductions, and adjustments for accuracy.<br>• Resolve payroll discrepancies and address employee inquiries in a timely manner.<br>• Prepare and distribute payroll reports and documentation as needed.<br>• Maintain up-to-date knowledge of payroll policies, tax regulations, and reporting standards.<br>• Collaborate with HR and finance teams to ensure seamless payroll integration.<br>• Conduct audits to ensure payroll accuracy and compliance.<br>• Implement best practices to optimize payroll processes.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Davis, California. In this long-term contract position, you will play a crucial role in managing customer accounts, processing payments, and maintaining accurate financial records. The ideal candidate will have strong organizational skills and a solid understanding of accounts receivable functions, including reconciliation and reporting.<br><br>Responsibilities:<br>• Set up and maintain customer accounts in JD Edwards, ensuring accuracy and timeliness.<br>• Post payments received from customers promptly and accurately.<br>• Apply credit memos, prepare refund requests for overpayments, and reconcile customer account balances.<br>• Manage the Accounts Receivable subledger, closing documents related to inventory transfers and sample shipments.<br>• Generate and distribute account statements through mail or email, and follow up with reminder notices for overdue balances.<br>• Prepare and route approval requests for payment term extensions and credit holds to the Credit & Treasury Manager.<br>• Complete credit reference requests for signing and update payment terms and credit limits after review and approval.<br>• Reconcile unapplied cash accounts weekly to ensure all payments are properly recorded.<br>• Prepare regular AR cash forecasts, regional aging reports, and foreign exchange adjustments.<br>• Assist with semi-annual audit deliverables and perform routine office tasks as needed.
We are looking for a detail-oriented Accounting Specialist to join our team in Thousand Palms, California. In this long-term contract role, you will play a key role in managing financial processes, ensuring accuracy, and supporting administrative functions within the transport industry. This position offers a 9/80 work schedule and the opportunity to contribute to impactful projects.<br><br>Responsibilities:<br>• Process and manage accounts payable and accounts receivable transactions with precision.<br>• Perform account reconciliations to ensure financial accuracy and resolve discrepancies.<br>• Handle billing functions, including preparing and issuing invoices in a timely manner.<br>• Support grant-related financial activities, including tracking and reporting as needed.<br>• Utilize Microsoft Excel for data analysis, reporting, and maintaining financial records.<br>• Collaborate with team members and stakeholders to deliver exceptional customer service.<br>• Communicate effectively, both verbally and in writing, to convey financial information.<br>• Assist with administrative office tasks to maintain smooth operations.<br>• Contribute to public sector projects and ensure compliance with financial regulations.
<p>We are looking for an experienced Platform Specialist to join our team in Williamsville, New York. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and efficiency of customer transactions while supporting platform operations. This role requires a proactive individual capable of maintaining data integrity, optimizing processes, and delivering meaningful insights to improve business outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Process complex or unique customer transactions with precision, ensuring compliance with established service level agreements (SLAs).</p><p>• Address inquiries related to platform operations, providing timely and accurate resolutions.</p><p>• Perform order entry and transactional functions while verifying the accuracy of requests and data.</p><p>• Maintain the integrity of business data, generating reports and metrics to provide actionable insights.</p><p>• Collaborate with account managers and business owners to identify opportunities for platform optimization and increased usage.</p><p>• Support the adoption of platform solutions and assist team members in leveraging available tools.</p><p>• Analyze data trends to identify areas for improvement and recommend strategic actions.</p><p>• Communicate effectively with internal and external stakeholders to resolve issues and provide exceptional customer service.</p><p>• Deliver general team support, ensuring smooth operations and alignment with business goals. </p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in Shreveport, Louisiana. In this short-term contract to full time position, you will play a vital role in ensuring accurate billing and claims processing within the healthcare industry. This opportunity is ideal for professionals with expertise in medical billing, coding, and collections.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance providers and government programs such as Medicaid.</p><p>• Review patient billing statements for accuracy and resolve discrepancies as needed.</p><p>• Perform coding of medical procedures and diagnoses using established guidelines.</p><p>• Manage collections, including follow-ups with insurance companies and patients.</p><p>• Utilize Microsoft Excel for data tracking, reporting, and analysis.</p><p>• Ensure compliance with billing regulations and healthcare standards.</p><p>• Collaborate with healthcare providers to gather necessary patient information for claims.</p><p>• Maintain organized records of billing activities for auditing and reporting purposes.</p><p>• Stay updated on changes to billing codes and insurance policies.</p><p>• Provide excellent customer service to patients regarding billing inquiries.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Emeryville, California. In this long-term contract role, you will play a critical part in maintaining accurate financial records and resolving invoice-related issues. The ideal candidate will have strong analytical skills and the ability to collaborate effectively with vendors and internal teams.<br><br>Responsibilities:<br>• Investigate and resolve discrepancies, disputes, and missing information related to inbound invoices.<br>• Compile and maintain comprehensive documentation for past due accounts, including all necessary paperwork and data.<br>• Partner with vendors and internal stakeholders to gather information required for resolving outstanding invoices.<br>• Propose and implement process improvements to enhance efficiency in handling invoice issues and collections.<br>• Ensure timely and accurate record-keeping for all accounts payable activities.<br>• Monitor incoming invoices to identify and address potential issues proactively.<br>• Provide clear communication and updates to stakeholders regarding the status and resolution of invoice-related matters.<br>• Support the team in adhering to company policies and compliance standards for accounts payable processes.
<p>We are looking for a detail-oriented Email Marketing Specialist to join our team in ATLANTA GEORGIA. In this long-term contract position, you will play a critical role in ensuring the accuracy and effectiveness of high-volume email campaigns. This is a technical and quality assurance-focused role, ideal for someone who thrives in a dynamic, fast-paced environment and values precision and process.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough quality assurance (QA) checks for high-volume email campaigns, ensuring accuracy in links, personalization, segmentation, compliance, and rendering.</p><p>• Build and update customer journeys within Salesforce, including creating and managing segmentation using basic queries.</p><p>• Utilize QA and deployment tools, such as Lucid and Lens, to ensure flawless campaign execution.</p><p>• Collaborate closely with marketing and technical teams to align on campaign goals and resolve any technical issues.</p><p>• Monitor and maintain consistency across all campaigns to meet brand and compliance standards.</p><p>• Troubleshoot and resolve rendering issues across various email clients and platforms.</p><p>• Stay up-to-date with industry trends and best practices in email marketing.</p><p>• Optionally leverage knowledge of the music or live entertainment industry to enhance campaign relevance and engagement.</p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Nottingham, Pennsylvania! This is a long-term contract position with the opportunity to contribute to a dynamic manufacturing environment. The ideal candidate will play a vital role in managing financial transactions and ensuring seamless operations within the accounts payable function.</p><p><br></p><p>Responsibilities:</p><p>• Process and code invoices accurately to ensure timely payments.</p><p>• Manage Automated Clearing House (ACH) transactions and check runs with precision.</p><p>• Perform account coding and journal entries to maintain accurate financial records.</p><p>• Reconcile bank statements to ensure consistency and accuracy in financial data.</p><p>• Collaborate with team members to streamline accounts payable processes.</p><p>• Resolve discrepancies and issues related to invoices and payments.</p><p>• Maintain organized and up-to-date accounts payable files and records.</p><p>• Ensure compliance with company policies and accounting standards.</p><p>• Assist in month-end and year-end closing activities as needed.</p><p><br></p><p>If you or anyone you know is immediately available for work and interested in learning more, don't wait and apply online today! </p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Fort Worth, Texas. This is a Contract-to-permanent position where you will play a vital role in managing invoicing, cash posting, and financial reconciliations across multiple business units. The ideal candidate will have a strong background in accounting principles and a keen eye for detail to support accurate financial reporting.<br><br>Responsibilities:<br>• Process and code invoices for various business units, ensuring accuracy and compliance with company policies.<br>• Reconcile invoices and resolve discrepancies to maintain accurate financial records.<br>• Perform daily cash posting and ensure timely allocation of payments.<br>• Prepare and post journal entries to the general ledger.<br>• Conduct bank reconciliations to verify account balances and transactions.<br>• Assist with month-end closing activities, including the generation of revenue and aging reports.<br>• Collaborate with team members to ensure smooth billing operations and timely reporting.<br>• Monitor accounts receivable aging and follow up on overdue payments.<br>• Generate and analyze financial reports to support decision-making processes.<br>• Maintain proficiency in accounting software and tools to streamline processes.
We are looking for an experienced HR Specialist to join our team in Little Rock, Arkansas. This is a long-term contract position that offers the opportunity to contribute to key human resources operations and support employees effectively. The ideal candidate will excel in HR administration, employee relations, and compliance processes.<br><br>Responsibilities:<br>• Manage day-to-day HR administrative tasks, ensuring smooth and efficient operations.<br>• Oversee onboarding processes to provide a seamless experience for new employees.<br>• Maintain and update HRIS systems to ensure accurate and secure employee records.<br>• Address employee relations matters by providing guidance and resolving concerns.<br>• Ensure compliance with HIPAA regulations and other applicable laws.<br>• Support recruitment efforts by coordinating interviews and handling necessary documentation.<br>• Assist with the creation and implementation of HR policies and procedures.<br>• Conduct regular audits of HR records to ensure accuracy and compliance.<br>• Collaborate with other departments to address workforce needs and organizational goals.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Forest Hills, New York on a contract basis. This role is integral to managing insurance payments, reconciling financial transactions, and supporting administrative tasks in a fast-paced healthcare environment. If you thrive in a dynamic setting and have a passion for accuracy and organization, we encourage you to apply.<br><br>Responsibilities:<br>• Process incoming mail, including insurance payments, explanation of benefits (EOBs), and medical record requests, ensuring proper sorting and scanning.<br>• Address issues related to misdirected or returned mail to maintain efficient workflow.<br>• Record incoming payments such as checks, electronic funds transfers (EFTs), and credit card transactions with precision.<br>• Deposit checks and handle credit card payments promptly and accurately.<br>• Reconcile daily activity from multiple credit card merchant accounts against receipts and front desk reports.<br>• Cross-check patient and insurance information to ensure the accuracy of financial transactions.<br>• Download banking activity and align deposits with internal records for seamless reconciliation.<br>• Enter and upload financial data, including cash receipts, into NetSuite accounting software.<br>• Operate office equipment such as scanners and copy machines to support daily administrative tasks.<br>• Assist the accounting team with additional administrative duties as needed.
We are looking for a highly organized and detail-oriented Collections Specialist to join our team in Greenville, North Carolina. In this long-term contract role, you will manage business accounts, oversee payment processes, and ensure timely collections while working with major clients such as Amazon and Walmart. This position offers a dynamic environment where strong communication and technical skills are essential to success.<br><br>Responsibilities:<br>• Manage a portfolio of business accounts, ensuring timely follow-up on outstanding payments.<br>• Utilize advanced Excel skills to analyze data, track collections, and generate reports.<br>• Communicate effectively with internal teams and external clients to resolve payment discrepancies.<br>• Maintain accurate documentation of collection activities and account statuses.<br>• Handle high-volume accounts, including major clients such as Amazon and Walmart, with precision and attention to detail.<br>• Adapt quickly to new systems and processes to enhance collection efficiency.<br>• Collaborate with other departments to streamline billing and collection procedures.<br>• Identify and address potential issues in the collection process proactively.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.
We are looking for a Technical Support Specialist to join our team in Wappingers Falls, New York, on a contract basis. In this role, you will provide expert-level support for a variety of technologies, ensuring smooth operations and resolving technical issues efficiently. This position requires a strong understanding of hardware, software, and cloud-based systems.<br><br>Responsibilities:<br>• Deliver technical support for Cisco, Citrix, and cloud technologies, ensuring timely issue resolution.<br>• Diagnose and troubleshoot hardware-related problems, particularly with Dell systems.<br>• Manage and maintain Active Directory, ensuring proper user access and system security.<br>• Implement and monitor backup solutions to safeguard data and minimize downtime.<br>• Collaborate with team members to address and resolve technical challenges effectively.<br>• Provide guidance and support for system upgrades, migrations, and hardware installations.<br>• Document technical issues and resolutions to maintain an accurate knowledge base.<br>• Communicate complex technical concepts clearly to non-technical users.<br>• Stay updated on emerging technologies to enhance support capabilities.
<p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
