<p>Robert Half Marketing and Creative in Atlanta is seeking a Sr. Project Manager to add to growing agency team in Vinings. </p><p><br></p><p>• Be the key liaison between our clients and our Creative/Production team. </p><p>• Manage projects including the collection of assets and information from inception to completion, and must be proactive, quick thinking, a problem solver and ultra-organized, ensuring account satisfaction and service excellence. </p><p>• Project manage the day-to-day execution and optimization of Creative Services projects -assessing marketing needs, determining goals and coordinating projects. </p><p>• Maintain knowledge of visual merchandising goals and brand standards focused on POP materials. This includes resolving and escalating issues and barriers.</p><p>• Work closely with the designers, copywriters, traffic managers and production staff to ensure all deadlines are met on time.</p><p>• Expensive POP experience is required.</p>
<p><strong>Job Title:</strong> Customer Service Representative (Direct Hire)</p><p><strong>Location:</strong> Lorain, Ohio</p><p><strong>Schedule:</strong> Full-time, Monday to Friday, 8:00 AM – 5:00 PM (In-office position)</p><p><br></p><p><strong>Job Description:</strong></p><p>A great company in Lorain is seeking a hardworking and detail-oriented <strong>Customer Service Representative! </strong>In this permanent, in-office role, you’ll play a critical role in providing excellent support and communication to our customers while helping ensure smooth operations across various administrative functions. This is an excellent opportunity to make a meaningful impact in a dynamic work environment where everyone wears multiple hats to get the job done.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Management:</strong> Efficiently enter customer orders into the system, ensuring accuracy and timeliness in processing.</li><li><strong>Customer Communication:</strong> Provide outstanding support through phone and email, addressing inquiries, resolving issues, and following up with customers as needed to maintain high satisfaction levels.</li><li><strong>Logistics Coordination:</strong> Schedule shipments for customer orders, coordinating with internal teams and external vendors.</li><li><strong>Team Collaboration:</strong> Offer additional administrative support and assist with team projects during slower periods.</li><li><strong>Flexible Support:</strong> Contribute to team success by taking on diverse tasks as needed — everyone pitches in and wears many hats.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li><strong>Experience:</strong> Previous experience in customer service or administrative support, ideally in a role involving order entry and logistics (preferred).</li><li><strong>Communication:</strong> Excellent written and verbal communication skills with a professional and approachable demeanor.</li><li><strong>Organization:</strong> Strong organizational skills and attention to detail, with the ability to manage multiple priorities.</li><li><strong>Teamwork:</strong> A proactive, team-oriented attitude with a willingness to support colleagues in a collaborative environment.</li><li><strong>Technology:</strong> Comfort with using customer management and order entry software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li></ul><p><br></p><p>If you’re passionate about delivering exceptional customer service and thrive in a team-focused, fast-paced office environment, we’d love to hear from you!</p><p><strong>Apply today to be considered for this exciting opportunity.</strong></p>
<p>We are looking for a dedicated Family Law Attorney to join our legal team on a hybrid basis in Upland, California. This long-term contract position offers an opportunity to work on a variety of family law matters, in a hybrid work environment with a focus on on-site collaboration. If you have a strong background in legal research, motion drafting, and client advocacy, we encourage you to apply. If you are a family law attorney with an active CA bar in good standing please reach out today to Jennifer[dot]Cotton[at]RobertHalf[dotcom]. </p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse caseload involving tort claims, contract disputes, and general civil litigation.</p><p>• Handle family law cases such as divorce proceedings, domestic violence matters, and restraining orders.</p><p>• Conduct comprehensive discovery processes and prepare motions and briefs to support case strategies.</p><p>• Ensure a minimum of five hours of billable work daily while maintaining high-quality legal services.</p><p>• Utilize legal research platforms such as Westlaw and LexisNexis to analyze case law and develop arguments.</p><p>• Collaborate with colleagues and clients to achieve favorable outcomes in litigation and family law matters.</p><p>• Attend court hearings, mediations, and client meetings as required.</p><p>• Maintain accurate and timely records of all case activities and billing.</p><p>• Leverage provided technology to streamline case management and documentation.</p><p>• Contribute to the firm’s overall success while adhering to ethical and meticulous standards.</p>
<p>Our client is adding to their growing staff & are now looking for someone who enjoys client interaction & being in the thick of tax strategy & planning! EA, CPA or just solid tax advisor experience needed. </p><p>If this catches your attention, let's connect! CASEY WIGGIN on LINKEDIN</p><p><br></p><p>• Prepare individual, trust, and small business tax returns with accuracy and timeliness</p><p>• Ensure compliance with federal and state regulations</p><p>• Stay current on tax code updates and planning opportunities</p><p>• Deliver tax planning insights to clients as needed</p><p>• Identify and educate tax clients about the benefits of our financial planning and estate/legacy services</p><p>• Facilitate smooth handoffs to the appropriate departments</p><p>• Track first appointments and support follow-through to ensure client satisfaction</p><p>• Collaborate with internal teams to align client goals with service offerings</p>
We are offering an exciting opportunity for a Tax Manager - Public in Rockwall, Texas. This role involves overseeing tax compliance and bookkeeping, client management, team leadership and collaboration, along with research and analysis. The position also requires continuous improvement efforts within the tax department, contributing to the growth and success of the firm.<br><br>Responsibilities:<br><br>• Prepare and review tax returns for individuals, corporations, partnerships, and other entities, utilizing tax compliance software such as Thomson Reuters GoSystem.<br>• Maintain and review complex financial records for clients using accounting software like QuickBooks.<br>• Ensure compliance with federal, state, and local tax laws and regulations, and communicate any changes in tax laws to clients and team members.<br>• Serve as a trusted advisor to clients, providing proactive advisory services, and addressing client inquiries and concerns regarding tax matters in a timely and detail oriented manner.<br>• Mentor and train entry level staff members on tax principles, procedures, and best practices, while also participating in firm-wide initiatives and contributing to the development of tax strategies and policies.<br>• Conduct in-depth tax research and analysis on complex issues and transactions, providing recommendations based on findings to support decision-making processes.<br>• Identify opportunities for process improvements and efficiencies within the tax department and implement best practices and quality control measures to ensure accuracy and consistency.<br>• Utilize skills in Income Tax Accounting, International Tax Compliance, Income Tax Compliance, and Thomson Reuters ONESOURCE to add value to client relationships and expand services.
<p>We are looking for a skilled attorney to join an established law firm in Woodland Hills, California. This firm is well established, with over 20 years of success in various types of real estate litigation, real estate transactional matters (mostly HOA agreements), business litigation, and insurance bad faith litigation. This position is a hybrid litigation and transactional role.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage real estate and business litigation cases from start to finish, including trial preparation.</p><p>• Conduct contract reviews and address disputes related to Homeowners Associations (HOAs).</p><p>• Handle both litigation and transactional matters, ensuring legal compliance and client satisfaction.</p><p>• Lead discovery processes, including depositions and document reviews.</p><p>• Draft and file pleadings, motions, and briefs to support case strategies.</p><p>• Represent clients in court appearances and communicate effectively with clients, opposing counsel, and insurance carriers.</p><p>• Provide expert legal advice on contract law and modifications.</p><p>• Collaborate with firm staff to maintain high standards of case management and client service.</p><p><br></p><p><strong>This firm has no billable hour requirement! Attorneys are trusted to get work done. "We rather judge the quality of work by our clients telling us they're happy with the attorney handling their matters rather than care about someone's billable hours."</strong></p>
We are looking for an entry-level Attorney to join a reputable law firm in Berkeley, California, specializing in labor and employment law. This position offers a unique opportunity to work with public entities and non-profit organizations, providing legal guidance on various complex matters while developing your expertise in litigation and advisory services. The role is ideal for motivated individuals seeking mentorship and growth in a collaborative and inclusive environment.<br><br>Responsibilities:<br>• Assist senior attorneys in handling employment litigation cases, including drafting motions and preparing briefs.<br>• Participate in arbitration and administrative hearings, ensuring thorough preparation and representation.<br>• Support workplace investigations by analyzing evidence and contributing to detailed reports.<br>• Develop and deliver training programs for clients on labor and employment law compliance.<br>• Provide strategic advice to public entities and non-profits on complex labor and employment issues.<br>• Conduct legal research and draft discovery documents to support case development.<br>• Collaborate with team members to ensure seamless case management and client service.<br>• Maintain flexibility in billable hour requirements to achieve a sustainable work-life balance.<br>• Stay updated on labor and employment law developments to enhance legal strategies.<br>• Build strong relationships with clients, fostering trust and long-term partnerships.
<p>We are looking for an experienced Manager of Workman's Compensation Insurance Services to oversee operations within the Member Services Department. This role is focused on delivering cost-effective and valuable programs to Fmembers while ensuring seamless customer service and operational excellence. The ideal candidate will bring expertise in benefits management and a commitment to maintaining strong relationships with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective customer service strategies for all department programs, services, and benefits.</p><p>• Develop and maintain comprehensive knowledge of all departmental offerings, including programs, products, and services.</p><p>• Process applications and documentation for new claims or policy transfers, ensuring timely submissions.</p><p>• Manage new and transfer applications for Workers’ Compensation, submitting them to the New York State Insurance Fund for eligibility in Safety Group 486.</p><p>• Apply company policies and pricing strategies to tailor solutions that best meet client needs.</p><p>• Review and update client records within the computer system, ensuring accuracy and compliance with company guidelines.</p><p>• Process new policies, update databases, and forward necessary documentation to relevant agencies as required.</p><p>• Collaborate with the IT department to test and optimize database functionalities for smooth daily operations.</p><p>• Foster communication with other departments to support their responsibilities and enhance overall organizational efficiency.</p><p>• Build and maintain positive relationships with Farm Bureau leaders, participants, and representatives from affiliated organizations.</p>
Tax Partner<br>About Us<br>We are a forward-thinking CPA firm recognized for our outstanding client relationships, strong team culture, and commitment to innovation. With a reputation built on trust, expertise, and long-term partnerships, we serve a diverse range of clients across industries. Our collaborative environment, entrepreneurial mindset, and emphasis on work-life balance make us a destination for top-tier accounting professionals.<br><br>Position Summary<br>We are seeking an experienced Tax Partner to join our leadership team. The ideal candidate is a strategic thinker, people-focused leader, and trusted advisor who thrives in a dynamic environment. You will help shape the firm’s tax strategy, mentor a talented team, and work directly with our high-caliber clients, bringing innovative tax planning solutions to the table.<br><br>Key Responsibilities<br>Serve as a trusted tax advisor to a portfolio of high-quality clients across various industries.<br><br>Provide strategic tax planning, compliance, and consulting services.<br><br>Lead and mentor tax professionals, fostering a culture of collaboration, learning, and excellence.<br><br>Drive business development initiatives, including client relationship expansion and new client acquisition.<br><br>Participate in firm leadership, contributing to long-term strategic planning and innovation initiatives.<br><br>Stay ahead of regulatory changes and tax law developments; integrate technology to enhance client service and operational efficiency.<br><br>Represent the firm at industry events and in the community as a brand ambassador.<br><br>Qualifications<br>CPA license required; MST or JD/LLM in Tax is a plus.<br><br>10+ years of progressive tax experience in public accounting, with proven leadership experience.<br><br>Deep technical knowledge in tax planning and compliance for corporations, partnerships, and high-net-worth individuals.<br><br>Strong client management skills with a consultative approach.<br><br>Demonstrated success in business development and practice growth.<br><br>Entrepreneurial spirit with a commitment to innovation and continuous improvement.
<p>National immigration law firm has an immediate opening for an entry level Legal Assistant! This Legal Assistant will perform challenging, substantive legal work with a focus on preparing immigration applications. The firm provides comprehensive training and support to ensure your success, including ongoing workshops, legal practice meetings, and a client service team structure that facilitates mentoring from senior professionals. This is a great opportunity for individuals looking to build a rewarding career in immigration law and the legal field. This Legal Assistant must be able to work on-site full-time in San Jose, CA. The ideal candidate will be a recent college graduate with office experience or have 1-2+ years of experience working in the legal field.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><br></p><ul><li>Perform high volume data entry accurately and efficiently.</li><li>Organize and maintain legal documents detailing eligibility for visa classification.</li><li>Handle clerical tasks such as copying, printing, and scanning documents.</li><li>Create electronic and physical client files for efficient case management.</li><li>Track and monitor the status of immigration cases, ensuring timely updates.</li><li>Circulate incoming mail according to specified procedures.</li><li>Learn to analyze case documents and prepare immigration applications for filing.</li><li>Draft specialized support letters detailing eligibility for visa classification and other immigration benefits.</li><li>Interface with corporate representatives and foreign nationals.</li><li>Participate in legal practice meetings and alerts for updates on current events, advanced topics, and client relationship building skills.</li><li>Projects as assigned.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Administrative Coordinator to join our client located near Downtown Reno, Nevada. In this position, you will play a vital role in supporting client consultations, managing administrative tasks, and ensuring seamless customer service interactions. This opportunity is ideal for professionals with a strong background in administrative support and a passion for organization and a knack for details</p><p><br></p><p>Responsibilities:</p><p>• Conduct consultations with both new and existing clients to understand their needs and provide tailored solutions.</p><p>• Deliver exceptional customer service to maintain client satisfaction and build long-term relationships.</p><p>• Prepare and structure formations based on individual client requirements, including creating detailed diagrams.</p><p>• Process payments and update relevant databases to ensure accurate recordkeeping.</p><p>• Coordinate annual renewal setups, including building files and ensuring compliance.</p><p>• File official state documents online </p><p>• Manage client quotes and payments, clean-up requests, and amendments.</p><p>• Maintain and update database systems, including SugarCRM and legacy systems, to reflect client and audit information.</p><p>• Prepare files for audits and ensure all documentation is organized and complete.</p><p><br></p>
<p>We are looking for a skilled Family Law Attorney to join a law firm in Manassas, Virginia. This role is ideal for someone who is passionate about helping clients navigate complex legal matters related to custody, divorce, support, and settlements. If you thrive in a dynamic environment and are committed to delivering exceptional legal representation, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in family law cases, including custody disputes, divorce proceedings, and support-related matters.</p><p>• Prepare and draft legal documents such as motions, briefs, and agreements.</p><p>• Conduct thorough research and analysis to support case strategies and legal arguments.</p><p>• Manage discovery processes, including reviewing and organizing evidence.</p><p>• Advocate effectively in court hearings, mediations, and settlement negotiations.</p><p>• Maintain clear and consistent communication with clients to address their concerns and provide updates on case progress.</p><p>• Collaborate with other attorneys and support staff to ensure comprehensive case management.</p><p>• Stay informed about changes in family law regulations and legal precedents.</p><p>• Uphold ethical standards and maintain confidentiality in all aspects of legal practice.</p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Sharonville, Ohio. In this role, you will serve as the first point of contact for customers, ensuring their inquiries are addressed promptly and professionally. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer and technician calls, ensuring inquiries are handled efficiently and escalated to dispatchers when necessary.<br>• Accurately record call details in the system in a timely manner.<br>• Coordinate resources and collaborate with the operations team to optimize service delivery.<br>• Manage technician schedules, track daily activity, and support labor adjustments based on workload demands.<br>• Conduct follow-ups and proactively reach out to customers to maintain high satisfaction levels.<br>• Handle new customer setups, address purchase order inquiries, and support accounting teams as needed.<br>• Investigate customer concerns, route them to appropriate staff, and ensure special requests are addressed.<br>• Utilize software tools to monitor technician dispatches, optimizing productivity and cost efficiency.<br>• Contribute to team goals by meeting deadlines and effectively solving problems in both independent and collaborative settings.<br>• Take on additional responsibilities, including training and special projects, as assigned.
<p>We are looking for an experienced and detail-oriented <strong>Accounting Manager</strong> to lead our client's Accounting Department. This role will oversee all day-to-day accounting operations, support financial reporting and analysis, and collaborate closely with management on budgeting, payroll, and strategic initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage the Accounting Department team</li><li>Oversee weekly payroll processing and collaborate with the General Manager on production bonuses</li><li>Supervise the preparation of weekly dashboard and KPI reports</li><li>Manage daily invoice billing, client communications, and collections</li><li>Oversee accounts payable: verify, post, and reconcile vendor invoices</li><li>Execute weekly check runs and monitor credit card transactions and reconciliations</li><li>Monitor daily bank activity and manage incoming/outgoing ACH transactions</li><li>Reconcile monthly bank statements</li><li>Lead the month-end and year-end close process</li><li>Prepare monthly financial statements and present performance updates to the President</li><li>Generate reports to support Operations and Sales using Service Auto Pilot</li><li>Review client contracts and agreements prior to executive approval</li><li>Conduct job cost analyses to support pricing adjustments and proposals</li><li>Coordinate with external tax accountants on annual tax filings</li></ul><p><br></p>
We are looking for an experienced Executive Assistant to support high-level operations within a corporate environment. This role requires exceptional organizational skills and the ability to manage complex schedules while maintaining professionalism in a fast-paced setting. As a Contract position, it offers an excellent opportunity for long-term growth.<br><br>Responsibilities:<br>• Manage executive-level calendars with precision using Microsoft Outlook, ensuring seamless scheduling and coordination.<br>• Prepare and edit documents, presentations, and reports using tools like Microsoft Word, Excel, and PowerPoint.<br>• Serve as a liaison between executives and clients, maintaining strong communication and professionalism.<br>• Coordinate and organize meetings, including preparing agendas and handling logistics.<br>• Ensure compliance with company policies and maintain confidentiality in all interactions.<br>• Provide support for in-person office operations at least three days per week, with flexibility as needed.<br>• Handle travel arrangements, including booking flights, accommodations, and creating itineraries.<br>• Assist in managing client services within a corporate environment, such as advertising, marketing, or legal.<br>• Maintain a proactive approach to problem-solving and anticipate executive needs.
<p>We are looking for a dedicated Office Manager to join our team in Edwardsville, Pennsylvania. In this long-term contract role, you will oversee daily administrative operations, financial processes, and customer support to ensure the smooth functioning of our commercial cleaning franchise. This position is ideal for someone with strong organizational and leadership skills who thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage daily office operations to maintain a productive and detail-oriented workspace.</p><p>• Organize and maintain accurate records for contracts, insurance, compliance, and franchise documentation.</p><p>• Manage vendor relationships, including supply orders and office equipment maintenance.</p><p>• Assist franchise owners with onboarding, paperwork, and compliance requirements to ensure operational success.</p><p>• Handle accounts payable and receivable tasks, such as invoicing, collections, and vendor payments.</p><p>• Oversee franchise billing processes, royalty reporting, and financial reconciliations.</p><p>• Monitor budgets, cash flow, and expenses to support the franchise's financial health and growth.</p><p>• Collaborate with accountants and auditors to ensure adherence to financial policies and tax regulations.</p><p>• Provide support to franchisees by offering tools, resources, and guidance for their operations.</p><p>• Address escalated customer service issues with professionalism and efficiency, ensuring client satisfaction.</p><p><br></p><p>For immediate consideration please apply directly to job posting or call 610-882-1600</p><p><br></p><p><br></p>
We are looking for a motivated Customer Service Representative to join our team in Fayetteville, Arkansas. This is a Contract-to-Permanent position that offers opportunities for growth and development within the company. You will play a pivotal role in delivering outstanding service to clients while working in a fast-paced, onsite call center environment.<br><br>Responsibilities:<br>• Document client inquiries by accurately creating cases within the case management system.<br>• Monitor and maintain a daily productivity log to identify areas of strength and improvement.<br>• Engage in special projects, including site testing and client support initiatives, under the direction of leadership.<br>• Make outbound calls to clients to address complex issues requiring additional communication and resolution.<br>• Adapt to evolving processes, policies, and procedures as determined by leadership.<br>• Deliver exceptional customer service by addressing inquiries with empathy and professionalism.<br>• Effectively prioritize tasks and manage multiple responsibilities in a dynamic setting.<br>• Uphold confidentiality standards and ensure compliance with company policies during all interactions.<br>• Maintain punctuality and excellent attendance to support team goals and ensure seamless operations.
<p>We are looking for a dedicated Project Manager to oversee medium to large-scale projects or significant portions of more complex initiatives. This role involves guiding projects through their full lifecycle, collaborating with sponsors, and ensuring alignment with organizational goals. This is a long-term contract position based in Boston, MA.</p><p><br></p><p>Project Management</p><ul><li>Define scope, plan, budget, and manage all project phases.</li><li>Apply project management best practices and methodologies.</li><li>Lead cross-functional teams and ensure alignment on objectives.</li><li>Monitor risks, resolve issues, and ensure quality testing.</li><li>Communicate progress via dashboards, reports, and presentations.</li></ul><p>Client Experience</p><ul><li>Understand sponsor’s business strategy and priorities.</li><li>Manage stakeholder expectations and minimize scope creep.</li><li>Deliver actionable recommendations and ensure client satisfaction.</li></ul><p>Analysis</p><ul><li>Lead business analysis to assess impact of changes.</li><li>Track ROI and ensure project benefits are realized.</li><li>Document lessons learned and support issue resolution.</li></ul><p>People Management</p><ul><li>Coach and mentor Business Analysts.</li><li>Provide performance feedback and support development.</li></ul><p><br></p>
We are offering an exciting opportunity for an Audit Manager - Public in Golden Valley, Minnesota, United States. The primary function of this role is to manage and oversee audit engagements, ensure compliance with accounting standards, and provide excellent client service. The role also involves business development and team management activities.<br><br>Responsibilities:<br>• Manage the execution and completion of audits, emphasizing internal controls and compliance testing<br>• Formulate audit strategies and ensure audit activities comply with relevant standards<br>• Identify potential audit risks and devise audit programs to address these risks<br>• Review and approve audit workpapers, reports, and financial statements to ensure accuracy and completeness<br>• Maintain quality and client service standards by ensuring audits are completed within budget and timelines<br>• Stay current with updates in governmental auditing standards, regulations, and accounting pronouncements, ensuring that audits comply with the latest requirements<br>• Build and maintain strong client relationships, understanding their audit needs, addressing questions, and effectively communicating findings and recommendations<br>• Assist in business development efforts, including proposals and networking within the government sector<br>• Provide ongoing feedback, training, and career development support to audit team members<br>• Ensure compliance with all Firm wide and local office policies and procedures.
<p>• Directly and proactively acquire, engage, and retain members</p><p>• Oversee the fulfillment of membership benefits and the calendar of communications with members and donors and proactively seek ways to engage with members around anniversaries, birthdays, special interests and other ‘soft touch’ opportunities</p><p>• Participate in brainstorming and research to identify new member prospects, developing relationships with other cultural organizations, media industry partners and affinity groups</p><p>• Assist the Manager, Membership & Development Operations with managing new membership applications, invoices, letter correspondence, tax acknowledgments and other associated materials and communication</p><p>• Ensure the highest level of client service for our members at events whether in-person or virtual which entails hosting and responding to questions or inquiries and follow-up.</p><p>• Maintain benefit utilization data to ensure that member benefits are being maximized and proactively seeks opportunities to engage with Members </p><p>• Manage database to ensure members, prospects and event attendee details are entered properly and updated regularly</p><p>• Responsible for audience development for “invitation-only” events, such as exhibition previews, celebrity meet and greets and receptions and fundraising gala events</p><p>• Work with Creative Services to develop brochures, marketing materials, invitations, evites, thank you notes with photos, etc.</p><p>• Work with Social Media team on new strategies to enhance engagement and increase memberships.</p><p>• Provide regular updates on the progress of ongoing work and projects, advising of any emerging opportunities and challenges</p><p>• Engage as a Ambassador for social media initiatives by actively sharing social media posts within one’s own networks, to amplify the organization’s reach and foster community engagement</p><p>• Participate in other projects as assigned</p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p><strong>Corporate International Tax Manager</strong></p><p> <strong>Location: Southfield, MI | Hybrid (Tues-Thurs in office)</strong></p><p>Our client, a global service company, is seeking a <strong>Corporate International Tax Manager</strong> to join their growing tax team. In this impactful role, you will help drive international tax strategy, ensure global compliance, and contribute to tax-efficient business decisions that support ongoing international operations.</p><p>This hybrid position (3 days in-office: Tuesday through Thursday) reports to the Tax Operations Director. Relocation assistance is not provided.</p><p>Key Responsibilities:</p><ul><li><strong>International Tax Planning:</strong> Identify strategic opportunities to optimize tax outcomes related to growth, restructuring, and global expansion.</li><li><strong>Team Development:</strong> Coach and mentor tax staff to build technical knowledge and support career growth.</li><li><strong>Tax Controversy:</strong> Manage and respond to global tax audits and inquiries, collaborating with internal teams and external advisors.</li><li><strong>M& A Support:</strong> Provide tax guidance on acquisitions, including due diligence, structuring, and integration planning.</li><li><strong>Global Tax Optimization:</strong> Work with cross-functional teams on cross-border transactions, intercompany agreements, and transfer pricing to maximize global tax efficiency.</li><li><strong>Compliance Management:</strong> Oversee third-party advisors and ensure timely, accurate completion of U.S. and international filings (CbCR, Forms 5471, 8858, 8865), including transfer pricing documentation.</li><li><strong>Regulatory Monitoring:</strong> Stay current on evolving international tax laws (e.g., BEPS Pillar 2) and incorporate updates into company strategy.</li><li><strong>Cross-functional Collaboration:</strong> Partner with business leaders, legal, finance, and external tax experts to provide strategic input on global decisions.</li><li>Other responsibilities as assigned.</li></ul><p>For immediate and confidential consideration, please apply today. If you have questions, or would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
The Accounting Supervisor is responsible for the day-to-day accounting department’s operations. You will work closely with the department heads to manage financial functions, including accounts payable/receivable, bank reconciliations, payroll/benefits and commissions, asset tracking and management, sales and property tax. To succeed in this role, you have a problem-solving attitude and be able to manage the accounting function to ensure that it is accurate and effective. Provides internal and external customer service in a timely, effective and detail oriented manner. This position reports to the CEO. <br> Requirement and Skills • 5-10 years of proven work experience as an Accounting Supervisor or Manager • Cash Management and Treasury functions • Manages month-end and year-end financial system close process • Prepare Monthly, Quarterly and Annual Internal Financial Statements • Demonstrated strong analytical skills and attention to detail • Experience with QB Enterprise and QBOL preferred • Advanced Computer skills in Excel and Microsoft office (for example v-lookup tables) • Asset Management System experience preferred • Experience with Lease accounting including Deal Sheets & Lease Funding Review • Multi-state Sales Tax experience preferred • Experience with payroll, health benefits and 401k Management • In-depth knowledge of accounting principles, laws and regulations • Excellent analytical skills and excel experience to handle large data sets • Experience working directly with C-suite personnel • Coordinate/Interact with external accountant, banks and insurance brokers • BS in Accounting or Finance • Standard business hours, On-site, M-F, Irving, TX office
We are looking for an experienced Sales Manager to lead and drive sales efforts for a manufacturing company based in Grand Rapids, Michigan. This role requires a dynamic individual who can manage a team, oversee strategic accounts, and identify new business opportunities to foster growth. The ideal candidate will bring expertise in sales leadership and a proven track record in technology-related industries.<br><br>Responsibilities:<br>• Lead and manage a team of six sales representatives, providing guidance, training, and performance evaluations.<br>• Develop and implement strategic plans to increase sales and expand into new markets.<br>• Identify and pursue new business opportunities across target industries, including retail, manufacturing, and municipal accounts.<br>• Oversee key accounts, such as Meijer, ensuring growth and maintaining strong client relationships.<br>• Collaborate with shared services teams to streamline processes and enhance sales efficiency.<br>• Monitor sales performance metrics and report progress to senior management.<br>• Conduct market research to identify potential customers and industry trends.<br>• Negotiate contracts and pricing agreements to secure profitable deals.<br>• Present sales strategies and results during regular team meetings.<br>• Transition from daily office presence to a hybrid schedule as the role progresses.
<p>Robert Half is representing a client in search of a Service Coordinator to join their property management division. The ideal candidate is dependable, detail-oriented, and a self-starter, with excellent customer service skills and the ability to collaboratively support the property management team. To learn more about this role, please call Melissa Tree at 808.452.0254. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer tenant service calls and dispatch service personnel as instructed by the Property Manager.</li><li>Organize, file, and maintain property-related documentation, such as Certificates of Insurance (COIs), lease agreements, and expense documents, in electronic storage systems.</li><li>Assist with property inspections and maintain follow-up records to address unresolved issues promptly.</li><li>Track tenant service requests, ensure completion, and monitor service response times.</li><li>Aid in budgeting and reforecasting by organizing vendor contracts, cost histories, and service-related logs.</li><li>Support capital improvement planning by updating project schedules and timelines.</li><li>Monitor recurring expenses, follow up on missing invoices, and track related activities.</li><li>Update and manage relevant databases, including mailing lists, tenant contacts, and client details.</li><li>Draft, distribute, and manage correspondence, reports, and other property-related documents.</li><li>Track critical property deadlines, such as tax filings, permits, and compliance testing (e.g., fire alarms, elevators).</li><li>Coordinate with vendors, utility providers, and tenants to address issues and maintain relationships.</li><li>Manage certificates of insurance and other key documents, including lease summaries.</li><li>Assist with rent collection, minor account discrepancies, and tenant relations.</li><li>Facilitate the bid process for contracted services.</li><li>Work on special projects under the direction of the Property Manager.</li><li>Liaise with building staff and contractors, such as janitorial, security, and landscaping service providers.</li><li>Calculate utility chargeback amounts based on sub-meter readings.</li><li>Compile and organize reports for distribution.</li><li>Handle other duties as assigned by the Property Manager.</li></ul><p><br></p>
