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215 results for Client Services Manager jobs

Client Accounts Specialist

San Francisco, CA
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. For immediate consideration, please contact Leon Chang directly via Linked-In. Responsibilities:Invoice Management: Prepares and posts client invoices per attorney revisions and client guidelines.Cash Application: Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.Bank Deposits: Organizes and deposits checks into correct accounts.Trust Accounts: Records deposits, transfers, and withdrawals for client and state bar trust accounts.Recordkeeping: Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.Reporting: Provides accrual, budget, and rate data to attorneys/clients as requested.Expense Processing: Records third-party expenses and disbursements in expense systems.Account Management: Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.Collections Support: Assists with collection efforts when needed.
2026-05-01T00:00:00Z

Member Service Specialist

Tucson, AZ
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Member Service Specialist to join our team in Tucson, Arizona in a contract-to-permanent capacity. This position serves as a key point of contact for members, delivering responsive support while ensuring a welcoming and attentive front-desk experience. The role also contributes to accurate membership administration, event support, and day-to-day coordination across internal teams to strengthen the overall member experience. Responsibilities: • Respond to member questions and concerns courteously, providing timely guidance and effective issue resolution. • Explain membership offerings, renewal and transfer processes, and registration details for classes, meetings, and events. • Support event and orientation logistics by assisting with coordination, guest arrival, and check-in activities. • Manage membership record updates, including renewals, transfers, status changes, and other account adjustments with a high degree of accuracy. • Maintain the membership database by entering and reviewing information carefully while safeguarding confidential data. • Welcome visitors in the lobby, direct them to the appropriate assistance, and help keep the reception area organized and presentable. • Partner with internal departments to support member-focused programs, services, and related initiatives. • Provide administrative assistance to the Compliance Coordinator and other team members, including support for projects, retail transactions, and notifications for arriving Pearson testers. • Participate in cross-training and take on backup coverage or special assignments as business needs require.
2026-05-28T00:00:00Z

Legal Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are seeking a detail-oriented and client-focused Legal Customer Service Representative to support clients, attorneys, and internal teams by providing exceptional service and administrative support. In this role, you will serve as a key point of contact for client inquiries, case updates, appointment scheduling, and general legal support functions. The ideal candidate is professional, organized, and comfortable handling sensitive information in a fast-paced legal environment. The Legal Customer Service Representative position is onsite, Monday - Friday: 8AM-5PM. Key Responsibilities<ul><li>Respond to inbound calls, emails, and client inquiries in a timely and professional manner</li><li>Provide excellent customer service to clients seeking information related to legal matters, case status, documentation, and next steps</li><li>Schedule consultations, meetings, and follow-up appointments for attorneys and legal staff</li><li>Maintain accurate client records, case notes, and communications in internal systems</li><li>Assist with intake processes by collecting and verifying client information and documentation</li><li>Route calls and messages to the appropriate legal team members</li><li>Support document preparation, filing, scanning, and general administrative tasks</li><li>Follow established procedures to ensure confidentiality and compliance with legal and company standards</li><li>Escalate complex or urgent issues to attorneys or senior staff as appropriate</li><li>Collaborate with legal and administrative teams to ensure a positive client experience</li></ul>
2026-05-29T00:00:00Z

Sr. Client Service Associate

Framingham, MA
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.
2026-05-06T00:00:00Z

Customer Account Specialist

Washougal, WA
onsite
Temporary / Contract
28 - 32 USD / Hourly
We are seeking a Customer Account Specialist in Southwest Washington to support order execution and client communication for a contract position in the aerospace industry. In this role, you will serve as a key point of contact for customers while coordinating with cross-functional teams to keep orders moving efficiently from quote through delivery. The ideal candidate brings strong follow-through, sound judgment, and the ability to translate product and process information into clear updates and practical solutions for customers. Responsibilities:• Manage customer orders throughout the full fulfillment process, ensuring each step is completed accurately and on schedule from initial quote to final delivery communication.• Maintain detailed order activity records by entering transactions, updates, and customer interactions into company systems while monitoring progress and open action items.• Build productive relationships with assigned accounts by responding promptly to inquiries, resolving concerns, and providing clear status updates based on order activity.• Partner with manufacturing, quality, purchasing, engineering, and finance teams to remove obstacles and support the timely flow of orders through the business.• Develop a strong understanding of company products and processes in order to provide reliable guidance and set accurate expectations for customers.• Review order patterns, customer feedback, and market signals to help identify growth opportunities and improve account support strategies.• Analyze pending and historical demand to assist with forecasting and to support purchasing, inventory, and production planning decisions.• Adapt to changing priorities and manage workload effectively to help ensure consistent service levels and on-time order fulfillment.• Contribute to continuous improvement by documenting trends, sharing effective practices with colleagues, and recommending updates based on recurring customer concerns.
2026-05-29T00:00:00Z

Customer Support Representative

Escondido, CA
onsite
Temporary / Contract
21 - 26 USD / Hourly
A biotech company in Escondido is seeking a Customer Support Representative for a contract opportunity supporting client communication, order coordination, and administrative customer service operations. This role is ideal for someone who enjoys problem-solving, working with customers, and supporting fast-paced operational teams.The Customer Support Representative will serve as a key point of contact for customers while helping maintain accurate records and ensuring a positive client experience. Primary ResponsibilitiesCustomer Service & Administrative Support<ul><li>Respond to customer inquiries via phone and email</li><li>Process orders, account updates, and service requests</li><li>Coordinate communication between customers and internal departments</li><li>Maintain accurate customer records and documentation</li><li>Assist with tracking orders, shipments, and account information</li><li>Support issue resolution and customer follow-up activities</li></ul>Operational Coordination<ul><li>Assist with reporting and administrative tracking tasks</li><li>Maintain organized customer files and account documentation</li><li>Support internal teams with operational updates and communication</li></ul>
2026-05-22T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-05-28T00:00:00Z

Medical Customer Service Representative

Lewes, DE
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewes, DE. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
2026-05-20T00:00:00Z

Client Relationship Associate

San Ramon, CA
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
Client Relationship Associate– Growing RIA | San Ramon | Onsite DayJennifer Fukumae with Robert Half’s Financial Services Division is partnering with a well-established and expanding RIA in San Ramon that is seeking a Client Relationship Associate to support their advisory and investment teams.This is a great opportunity for someone who thrives in a fast-paced, detail-driven environment, enjoys working behind the scenes to keep operations running smoothly, and wants to be part of a firm that offers strong mentorship and long-term stability. What You’ll Do<ul><li>Act as the central hub for trade execution, processing advisor-submitted requests with accuracy and speed</li><li>Manage and execute 40–80 trades daily across platforms such as Schwab and Fidelity</li><li>Ensure data accuracy and clean trade entry across all transactions</li><li>Collaborate directly with custodians’ trading desks to resolve discrepancies and execution issues</li><li>Monitor daily trading activity and escalate any operational or risk-related concerns</li><li>Partner with the investment team on reporting, ad hoc analysis, and process improvements</li><li>Help enhance and streamline trading workflows as the firm continues to scale</li></ul>
2026-05-15T00:00:00Z

Client Service Associate at Thriving Wealth Management Firm

Palo Alto, CA
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions. Client Service Associate | Thriving Wealth Management Firm | Palo Alto Hybrid; 3 Days onsite (flexible) | $Base + Bonus + Top Tier Perks! Join a well-established wealth management firm supporting high-net-worth and ultra-high-net-worth individuals, families, and institutions. They deliver customized financial planning and investment solutions to entrepreneurs, executives, and their families, backed by deep experience and strong local relationships. The role offers a competitive compensation package with strong benefits, including a generous 401(k) match, comprehensive health coverage, unlimited PTO, free parking, cell phone and commuter stipends, support for CFP or CFA coursework. You’ll work in a collaborative environment and a team-oriented culture with tons of growth opportunities. Responsibilities<ul><li>Build trusted relationships with clients and anticipate their needs</li><li>Own the new client onboarding experience from start to finish</li><li>Partner closely with advisors on meaningful planning and investment work</li><li>Collaborate with accountants and attorneys on complex client needs</li><li>Support portfolios, reporting, and client deliverables in a high-volume setting</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-05-22T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-05-20T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-05-22T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Based on general knowledge. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner. </li><li>Resolve issues and document outcomes in CRM systems. </li><li>Document customer interactions accurately in internal systems. </li><li>Maintain up-to-date knowledge of company products, services, and policies. </li><li>Identify service trends and improvement opportunities</li><li>Escalate complex issues to internal teams</li></ul>
2026-05-20T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment. Responsibilities: <ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner. </li><li>Resolve customer issues related to orders, accounts, billing, or products/services.</li><li>Document customer interactions accurately in internal systems. </li><li>Escalate complex concerns to the appropriate department when needed. </li><li>Maintain up-to-date knowledge of company products, services, and policies. </li><li>Collaborate with internal teams to improve service delivery and customer satisfaction. </li></ul>
2026-05-20T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-05-28T00:00:00Z

Senior Client Account Specialist

Washington, DC
onsite
Permanent / Full Time
110000 - 115500 USD / Yearly
We are looking for a Senior Client Account Specialist to support billing operations and account administration for a fast-paced financial services environment in Washington, District of Columbia. This position is ideal for someone who combines strong attention to detail with solid experience in receivables, payables, and billing systems. The role works closely with internal teams and clients to help maintain accurate financial records, resolve account questions, and keep invoicing processes running smoothly. Responsibilities:• Prepare and process client invoices using computerized billing platforms while ensuring accuracy, completeness, and timely submission.• Monitor accounts receivable and accounts payable activity, investigate discrepancies, and help maintain current and balanced account records.• Respond to inbound calls and account-related inquiries from clients or internal stakeholders with professionalism and clear follow-through.• Enter, review, and update financial and billing information across accounting software applications, including specialized business systems used by the team.• Support routine accounting tasks such as payment posting, reconciliation work, and documentation management for billing transactions.• Partner with colleagues to track billing status, resolve outstanding items, and improve day-to-day account support processes.• Maintain organized records of invoices, payments, and client account activity to support reporting and audit readiness.• Assist with work involving multiple software environments, including updates or changes to billing-related systems when required. All interested candidates in this Senior Client Account Specialist and other fulltime opportunities across the D.C. area please send your resume Justin Decker via LinkedIn.
2026-05-20T00:00:00Z

Case Manager

Los Angeles, CA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Position OverviewWe are seeking a compassionate and resourceful Case Manager to support individuals experiencing homelessness within the Inglewood community. This role is responsible for providing direct client support, conducting needs assessments, coordinating community resources, and helping clients achieve housing stability and self-sufficiency. The ideal candidate is empathetic, organized, and experienced working with vulnerable populations in a fast-paced social services environment.Key Responsibilities<ul><li>Conduct intake assessments and develop individualized case plans tailored to client needs and goals</li><li>Provide ongoing case management services to individuals and families experiencing homelessness or housing insecurity</li><li>Assist clients with accessing housing resources, emergency shelter, public benefits, healthcare, mental health services, substance abuse treatment, employment support, and community programs</li><li>Maintain regular contact with clients to monitor progress, provide advocacy, and adjust service plans as needed</li><li>Support clients with housing applications, documentation collection, referrals, and appointment coordination</li><li>Collaborate with local agencies, landlords, shelters, healthcare providers, and community partners to ensure continuity of care</li><li>Perform crisis intervention and de-escalation when necessary while maintaining professionalism and empathy</li><li>Maintain accurate and timely case notes, client records, and program documentation in compliance with agency and funding requirements</li><li>Track client outcomes and ensure compliance with grant, county, and program guidelines</li><li>Participate in outreach efforts, community engagement activities, and team meetings</li><li>Educate clients on life skills, budgeting, employment readiness, and housing retention strategies</li><li>Maintain confidentiality and uphold trauma-informed and client-centered care practices</li></ul>
2026-05-19T00:00:00Z

Case Manager

San Francisco, CA
onsite
Temporary / Contract
27 - 27 USD / Hourly
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Long-term Contract position focuses on helping residents maintain stable housing, access essential services, and improve overall well-being through consistent, person-centered support. The ideal candidate brings strong case coordination skills, sound judgment in crisis situations, and the ability to build trusting relationships with tenants, property staff, and community providers. Responsibilities: • Oversee a high-volume portfolio of residents, providing individualized case management that promotes housing stability and improved quality of life. • Meet with tenants regularly through outreach, intake discussions, follow-up appointments, and ongoing assessments to identify needs and adjust support plans. • Help residents secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect successful tenancy. • Partner with property management during unit walkthroughs, habitability reviews, and pest control visits to support safe and stable living conditions. • Connect tenants with community-based resources, including healthcare, behavioral health, recovery support, and employment services, and monitor follow-through on referrals. • Foster a supportive residential environment by organizing tenant meetings, group activities, and community events in collaboration with colleagues and onsite staff. • Respond to urgent tenant situations with calm de-escalation, appropriate intervention, and timely coordination with internal teams or outside providers. • Maintain accurate case notes, tenant files, and service documentation while protecting confidentiality and meeting reporting expectations. • Assist with site-based administrative activities such as check distribution support, recertification efforts, mandated reporting, and participation in scheduled meetings.
2026-06-01T00:00:00Z

Case Manager

San Francisco, CA
onsite
Temporary / Contract
27 - 27 USD / Hourly
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in maintaining stable housing and improving overall well-being in San Francisco, California. This Long-term Contract position focuses on delivering tenant-centered case management, conducting regular outreach, and coordinating access to community resources for individuals facing mental health, substance use, and medical challenges. The ideal candidate brings strong administrative skills, sound judgment in crisis situations, and a commitment to helping residents build long-term stability and quality of life. Responsibilities: • Oversee a high-volume caseload of residents in supportive housing, providing consistent guidance tailored to each tenant’s goals and service needs. • Meet with tenants at move-in and on an ongoing basis to evaluate needs, monitor progress, and adjust support plans to encourage housing stability. • Develop strong working relationships with residents through regular contact, proactive engagement, and timely intervention when concerns arise. • Help tenants secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect successful tenancy. • Coordinate with property staff during unit checks, pest control visits, and habitability follow-up to help resolve housing-related issues. • Connect residents with employment resources, health services, behavioral health support, and other community-based programs, while encouraging follow-through with referrals. • Organize tenant meetings, community activities, and group events that foster connection, participation, and a supportive living environment. • Respond appropriately to urgent tenant situations by using de-escalation techniques, documenting incidents, and involving internal teams or outside providers when needed. • Maintain accurate case records, service notes, files, and related documentation while protecting confidentiality and meeting reporting expectations. • Work closely with colleagues, hotel staff, and partner agencies, including support for recurring tenant recertification efforts and scheduled resident service activities.
2026-05-29T00:00:00Z

Service Administrator

Duluth, GA
onsite
Temporary / Contract
18 - 24 USD / Hourly
We are seeking a detail-oriented and customer-focused Service Administrator to join our team in Duluth, GA. This role serves as a primary point of contact for aftermarket technical support and warranty-related inquiries, helping ensure a high level of service for customers using our products. The ideal candidate is a proactive problem-solver who can manage customer interactions, administrative processes, and service-related documentation with accuracy and professionalism. This person should be comfortable working both independently and collaboratively in a fast-paced environment. Key Responsibilities<ul><li>Assist customers by providing product and service information. </li><li>Handle customer inquiries and complaints in a detail oriented and timely manner. </li><li>Evaluate and process warranty-related claims and inquiries. </li><li>Communicate with customers and service shops regarding the status of open cases. </li><li>Process return material authorizations (RMAs) for defective products. </li><li>Receive and process orders for billable services. </li><li>Process purchase orders for third-party suppliers. </li><li>Review invoices and respond to related inquiries. </li><li>Support and resolve tasks tied to internal processes. </li><li>Assist with the setup and management of new vendors. </li><li>Provide training and mentorship to entry level team members, as appropriate. </li><li>Follow all company and departmental procedures while identifying opportunities for improved productivity and efficiency. </li><li>Maintain availability to answer incoming calls and support customer requests. </li><li>Manage assigned tasks with limited supervision. </li><li>Perform other administrative duties as needed. </li><li>Complete additional duties and special projects as assigned.</li></ul>
2026-05-15T00:00:00Z

Case Intake Manager

San Francisco, CA
remote
Permanent / Full Time
90000 - 130000 USD / Yearly
AI legal start up is looking for an experienced Case Manager to join the team. Responsibilities:<ul><li>Design and implement intake workflows for various litigation initiatives, from initial outreach and lead qualification to signed engagement and CRM integration. </li><li>Manage day-to-day intake activities, including lead triage, eligibility screening, client follow-ups, retainer execution, and data integrity.</li><li>Ensure all intake activities comply with relevant legal and regulatory requirements (e.g., advertising rules, privacy standards). Maintain clear records and audit trails.</li><li>Develop reporting dashboards to track funnel performance metrics such as lead conversion, engagement rates, and response times.</li><li>Train and manage support staff or external vendors. Continuously refine scripts, workflows, and knowledge resources to improve efficiency and client experience.</li></ul>
2026-05-05T00:00:00Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-29T00:00:00Z

Customer Service Representative II

Ashburn, VA
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative II to support customer interactions and sales-related activities for a busy team in Ashburn, VA. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information accurately, and working in a fast-paced environment. The person in this role will contribute to service quality, support revenue-related documentation, and help maintain smooth daily operations through strong communication and organization. Responsibilities:• Respond to customer questions and resolve service issues through clear, attentive communication across phone, email, and related channels.• Support sales-focused activities by identifying customer needs, providing accurate information, and helping strengthen client relationships.• Maintain customer records, financial notes, and database entries with a high level of accuracy and attention to detail.• Coordinate office and administrative tasks that keep daily service operations organized, efficient, and aligned with company policies.• Review order, costing, and account-related information to ensure documentation is complete and properly recorded.• Contribute to quality and continuous improvement efforts by identifying process gaps and recommending practical enhancements.• Assist with training and onboarding support for new team members by sharing procedures, service expectations, and best practices.• Monitor service trends and customer feedback to help improve performance, support revenue objectives, and maintain high service standards.
2026-05-14T00:00:00Z

Guest Services Coordinator

Madison, WI
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Guest Services Coordinator to support daily service operations in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who thrives in a busy setting, communicates well with customers, and keeps administrative work organized and accurate. The person in this role will help coordinate appointments, manage service-related information, and provide dependable support to both guests and internal teams. **ON-SITE ONLY NO REMOTE CANDIDATES CONSIDERED** Responsibilities:• Organize and confirm service appointments to help technicians maintain efficient daily routes and timely customer support.• Respond to incoming calls and guest inquiries with professionalism, providing clear updates and helpful information.• Enter and maintain accurate customer details, service activity, and scheduling information within the company’s business systems.• Resolve routine service concerns with a calm, solution-oriented approach and elevate more complex issues when needed.• Work closely with technicians and leadership to improve coordination and support smooth day-to-day operations.• Monitor scheduling changes and adjust service plans as priorities shift throughout the day.• Support front-line guest interactions by directing visitors and assisting with service-related requests.• Contribute to administrative and operational tasks that help maintain a well-organized service department.
2026-05-29T00:00:00Z

Guest Services Coordinator

Las Vegas, NV
onsite
Temporary / Contract
16 - 18 USD / Hourly
Guest Service Representative (contract-to-permanent) 📍 Las Vegas, NV (On-site) | 🕗 Monday–Friday, 8:00 AM–5:00 PM We are partnering with a growing organization to permanent a Guest Service Representative to support their Guest Relations team during a high-impact period of change and growth. This is a contract-to-permanent opportunity ideal for someone who enjoys helping people, can navigate high-volume situations with professionalism, and thrives in a collaborative, team-oriented environment. What You’ll Be Doing -Serve as a primary point of contact for guests via phone, email, and chat -Handle guest inquiries, concerns, and claims with a high level of professionalism and empathy -Support membership management, including renewals, updates, and retention efforts -Assist with account updates and troubleshoot customer issues during system transitions -Ensure timely and accurate resolution of guest concerns while maintaining strong service quality -Collaborate with internal teams to escalate and resolve issues when needed -Provide a positive, solution-focused experience for every guest interaction
2026-06-01T00:00:00Z

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