<p>Position Overview</p><p>We are seeking a compassionate and resourceful Case Manager to support individuals experiencing homelessness within the Inglewood community. This role is responsible for providing direct client support, conducting needs assessments, coordinating community resources, and helping clients achieve housing stability and self-sufficiency. The ideal candidate is empathetic, organized, and experienced working with vulnerable populations in a fast-paced social services environment.</p><p>Key Responsibilities</p><ul><li>Conduct intake assessments and develop individualized case plans tailored to client needs and goals</li><li>Provide ongoing case management services to individuals and families experiencing homelessness or housing insecurity</li><li>Assist clients with accessing housing resources, emergency shelter, public benefits, healthcare, mental health services, substance abuse treatment, employment support, and community programs</li><li>Maintain regular contact with clients to monitor progress, provide advocacy, and adjust service plans as needed</li><li>Support clients with housing applications, documentation collection, referrals, and appointment coordination</li><li>Collaborate with local agencies, landlords, shelters, healthcare providers, and community partners to ensure continuity of care</li><li>Perform crisis intervention and de-escalation when necessary while maintaining professionalism and empathy</li><li>Maintain accurate and timely case notes, client records, and program documentation in compliance with agency and funding requirements</li><li>Track client outcomes and ensure compliance with grant, county, and program guidelines</li><li>Participate in outreach efforts, community engagement activities, and team meetings</li><li>Educate clients on life skills, budgeting, employment readiness, and housing retention strategies</li><li>Maintain confidentiality and uphold trauma-informed and client-centered care practices</li></ul><p><br></p>

<p>Qualifications</p><ul><li>Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, or related field preferred</li><li>Minimum 1–2 years of experience in case management, social services, housing navigation, homeless services, or community outreach preferred</li><li>Experience working with unhoused populations, mental health, substance abuse recovery, or underserved communities strongly preferred</li><li>Knowledge of local housing programs, public assistance resources, and community-based services</li><li>Strong communication, conflict resolution, and organizational skills</li><li>Ability to manage a high-volume caseload and prioritize effectively</li><li>Proficient in Microsoft Office and case management databases/systems</li><li>Bilingual Spanish is a plus</li><li>Valid California driver’s license and reliable transportation may be required</li></ul><p><br></p>

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