<p><strong>Customer Interaction:</strong> Handle inbound and outbound customer inquiries via phone, email, and other communication methods. Provide clear, concise, and accurate information to resolve issues and answer questions.</p><p><strong>Issue Resolution:</strong> Investigate and resolve customer issues promptly, escalating complex problems to the appropriate parties when necessary.</p><p><strong>Record Management:</strong> Accurately document customer interactions, feedback, and solutions in the CRM system. Maintain organized and thorough records for future reference.</p><p><strong>Product Knowledge:</strong> Develop a comprehensive understanding of company products, policies, and services to provide informed support to customers.</p><p><strong>Process Improvement:</strong> Identify opportunities to enhance customer service operations and recommend solutions to improve overall customer satisfaction.</p><p><strong>Collaboration and Teamwork:</strong> Collaborate with internal departments, such as sales or technical teams, to ensure seamless customer experiences. Engage in knowledge-sharing and contribute to team success.</p><p><br></p>
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p><strong>Robert Half has partnered with a great service firm in Lakewood in search of a Property Accountant! The Property Accountant position is offering a great work/life balance, a hybrid schedule after training, competitive benefits, and is paying $70,000-$90,000 + bonus!</strong></p><p><br></p><p><strong>The Property Accountant will be responsible for the following: </strong></p><ul><li>Prepare periodic financial statement reporting package</li><li>Perform all functions of accounting, from recording journal entries to preparing financial statements </li><li>Complete and file premium tax returns and other regulatory filings </li><li>Serve as a client contact and respond to complex client needs and questions to improve the client experience </li><li>Assist with clients, prospects, client teams and producers to provide best in class service and drive growth </li><li>Preparing financial statements for clients</li><li>Presenting at board meetings</li></ul><p><strong>Requirements for the Property Accountant include:</strong></p><ul><li>Bachelor's Degree in Accounting</li><li>2+ years of accounting experience</li></ul><p><strong>Preferred qualifications for the Property Accountant include:</strong></p><ul><li>Real estate and/or property management accounting experience</li><li>Outsourced accounting experience</li></ul><p><strong>If interested in the Property Accountant position, please click "Apply Now" below! </strong></p>
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Colorado Springs, Colorado. This is a Contract-to-Permanent position that involves providing exceptional support to clients through phone and in-person interactions, as well as assisting with administrative tasks. The ideal candidate will bring strong communication skills, patience, and attention to detail to this dynamic role.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound calls daily, by providing accurate and detailed information on policies and procedures.</p><p>• Enter data accurately into monthly audit reports for account management.</p><p>• Handle occasional administrative projects that extend beyond daily call management.</p><p>• Attend and actively participate in monthly team meetings to stay informed and aligned with company goals.</p><p>• Assist walk-in clients with purchases and cashiering services.</p><p>• Process minimal sign-ups for realtor assistants with efficiency and accuracy.</p><p>• Maintain a detail-oriented and courteous demeanor during all client interactions, whether over the phone or in person.</p>
<p>Robert Half Lexington is looking for an experienced Sr. Customer Service Representative to join a team in Lexington-Fayette, Kentucky. This Contract-to-Permanent position offers an opportunity to work in the hospitality industry, providing exceptional service and solutions for clients. The ideal candidate will excel at managing complex reservations, negotiating contracts, and ensuring customer satisfaction. This is a weekend schedule and 10am-7pm work schedule. Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Handle long-term reservation requests exceeding 30 nights, ensuring client needs are met with precision and care.</p><p>• Evaluate and select hotel options that align with client guidelines, applying strong decision-making abilities.</p><p>• Conduct negotiations for reservations exceeding 45 nights, adhering to established policies and procedures.</p><p>• Navigate complex scenarios such as limited availability or restricted budgets while achieving target savings for clients.</p><p>• Secure competitive rates, discounts, and agreements with existing and new hotel partners.</p><p>• Analyze hotel industry trends and identify opportunities for client savings and market consolidation.</p><p>• Ensure all reservations meet client specifications regarding budget, amenities, proximity, and preferences.</p><p>• Resolve client and hotel concerns efficiently, including issues related to extensions, early departures, or reservation changes.</p><p>• Collaborate with account management teams to enhance network consolidation and client satisfaction.</p><p>• Participate in scheduled trainings, meetings, and other events as assigned by leadership.</p>
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position that offers an excellent opportunity to showcase your communication and organizational skills while supporting clients and internal teams. The ideal candidate will thrive in a fast-paced environment and demonstrate proficiency in administrative tools and customer service practices.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly and professionally via phone, email, and other communication channels.<br>• Manage incoming calls on a switchboard system with 1 to 10 lines, ensuring efficient call handling.<br>• Provide accurate pricing information and assist customers with product or service-related questions.<br>• Maintain and update records using Microsoft Excel, ensuring data accuracy and organization.<br>• Draft and send correspondence using Microsoft Word and Microsoft Outlook as required.<br>• Collaborate with internal teams to resolve customer concerns and ensure client satisfaction.<br>• Process orders and monitor their progress to ensure timely delivery.<br>• Support administrative functions and contribute to a well-organized office environment.<br>• Identify opportunities to improve customer service processes and implement solutions.<br>• Handle multiple tasks simultaneously while maintaining attention to detail and quality.
We are looking for a dedicated and detail-oriented Office Manager to join our team in Charleston, South Carolina. This is a Contract-to-Permanent position within the construction industry, focused on supporting administrative and accounting tasks. The ideal candidate will work on-site, managing financial transactions, office operations, and assisting with subcontract administration for high-end residential construction projects.<br><br>Responsibilities:<br>• Handle accounts payable, including processing and managing 20-30 invoice payments annually and overseeing weekly financial transactions.<br>• Perform regular data entry tasks to maintain accurate financial records and ensure books are up to date.<br>• Reconcile accounts on a weekly basis and assist with quarterly tax preparations.<br>• Utilize QuickBooks Desktop Enterprise Construction Edition to manage accounting processes and financial reporting.<br>• Administer subcontract documentation and ensure compliance with project requirements.<br>• Order and maintain office supplies to support daily operations.<br>• Assist with receptionist duties, including greeting visitors and managing incoming communications.<br>• Provide support for special projects and initiatives as needed.<br>• Collaborate with management to identify opportunities for process improvements and financial incentives.<br>• Work independently in the office, ensuring trust and reliability in daily operations.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Procurement Technician (contract).</strong> In this role, you will possess a current knowledge of business trends, government regulations, software licensing practices, as well as negotiation and pricing techniques, in order to effectively find manufacturers for a particular technology product or service, ensure order fulfillment with vendors and negotiate pricing and delivery schedules. <strong>This is a hybrid role - 3 days onsite, 2 days remote - in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Work closely with Procurement and Contracting Services (PCS) and Legal Services staff on determination of appropriate solicitation method, timelines, procurement posting, and management of the procurement process</li><li>Serves as SME in assigned workgroups and training activities, including developing presentations for management and staff</li><li>Actively coordinate and participate in the editorial duties of the solicitation package development</li><li>Collaborates with Subject Matter Experts (SME) on the inclusion of program specific information for the procurement document</li><li>Provides high-level technical assistance to Medicaid & Chip Services (MCS), IT, and other staff regarding procurement processes and approaches</li><li>Coordinates, organizes, and analyzes procurement requirements from multiple program areas within MCS, as well as partner departments</li></ul>
<p>We are looking for a detail-oriented Logistics Specialist to support operations in a fast-paced logistics environment. This contract-to-permanent role involves managing inventory processes, ensuring accuracy, and contributing to the smooth functioning of the truck yard. This position requires individuals who can thrive in a dynamic setting and are comfortable standing for extended periods.</p><p><br></p><p>They are looking to hire an individual for both of the below schedules:</p><ul><li>Sunday - Tuesday 6 am - 6 pm</li><li>Thursday - Saturday 6 am - 6 pm</li></ul><p>Responsibilities:</p><p>• Organize and maintain the truck yard, overseeing activities such as scheduling and coordination.</p><p>• Ensure compliance with safety protocols for all trucks and personnel entering the yard.</p><p>• Collaborate with vendors and service providers to facilitate timely delivery and pickups.</p><p>• Supervise truck drivers and yard personnel, providing guidance and support.</p><p>• Keep accurate records of truck movements, deliveries, and inventory updates.</p><p>• Address customer service concerns, resolving issues efficiently and professionally.</p><p>• Implement security measures to safeguard the yard against theft and vandalism.</p><p>• Generate operational reports, highlighting safety concerns and maintenance needs.</p><p>• Assist with administrative tasks, including timecard management and billing inquiries.</p>
We are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this role, you will play a vital part in ensuring customer satisfaction by managing orders, responding to inquiries, and maintaining accurate documentation. This is a long-term contract position offering the opportunity to grow and contribute within a collaborative team environment.<br><br>Responsibilities:<br>• Process and manage customer orders accurately using word processing and spreadsheet tools.<br>• Ensure timely order fulfillment and monitor delivery schedules to meet customer expectations.<br>• Address customer inquiries and provide clear and thoughtful responses to requests.<br>• Prepare detailed reports and correspondence for internal and external stakeholders.<br>• Collaborate with team members to maintain efficient account coverage and resolve issues.<br>• Maintain accurate records and documentation related to customer accounts and transactions.<br>• Book orders promptly while adhering to company guidelines and processes.<br>• Support the team by participating in group activities and contributing to shared goals.<br>• Assist in resolving order-related concerns under the guidance of supervisors and experienced colleagues.
<p>Join RHFA's High-Performing Team!</p><p>Are you ready to transform careers, build meaningful business relationships, and make a real difference in the world of finance and accounting? At Robert Half Finance & Accounting (RHFA), we’re seeking a motivated, energetic, and strategic professional to join our Little Rock practice. If you're passionate about connecting talented finance professionals with incredible career opportunities, we want YOU!</p><p><br></p><p>Apply Now and let’s work together to deliver exceptional talent solutions! <em>Apply today or reach out to Kayla Carter directly on LinkedIn.</em></p><p><br></p><p>What You’ll Do</p><p>As a Recruiting Manager for RHFA, you’ll play a hybrid business development and recruiting role designed to grow both our talent network and client partnerships. Key responsibilities include:</p><ul><li>Building and nurturing relationships with highly skilled professionals within finance and accounting.</li><li>Delivering exceptional permanent placement recruiting services through full-cycle recruitment, from sourcing and screening to onboarding candidates.</li><li>Acting as a trusted career advisor to candidates, guiding them to their next exciting role and maximizing their success.</li><li>Partnering with amazing organizations to identify and place top talent in critical finance and accounting positions.</li><li>Driving business growth by maintaining existing client relationships and developing new client partnerships with small, medium, and large businesses across industries.</li></ul><p><br></p><p>Why You Should Join Our Team</p><p>Robert Half isn’t just a staffing agency, we’re a global leader in talent solutions and workforce innovation. With a culture driven by collaboration and values like integrity and inclusion, we don't just help others grow—we help our own people thrive. Be a part of a company that’s been named to Fortune’s “World’s Most Admired Companies” list for 25+ years!</p><ul><li>Career advancement opportunities—We value and invest in your development.</li><li>Comprehensive training—You’ll have access to industry-leading tools, resources, and mentorship to support your growth.</li><li>Unmatched earning potential through competitive salary and performance-based rewards.</li><li>A supportive environment where your achievements are celebrated, and your contributions make a real impact.</li><li>Comprehensive benefits, including health insurance, retirement options, paid time off, and employee perks.</li></ul><p><br></p><p><br></p>
<p><strong>Technical Accounting Senior – Global Acquisition Accounting</strong></p><p> Our client, a publicly traded service company, is seeking an experienced and driven <strong>Technical Accounting Senior</strong> to focus on global acquisition accounting and support. This role plays a critical part in the organization’s growth strategy, providing technical accounting expertise during mergers and acquisitions, leading due diligence efforts, and ensuring seamless integration into corporate policies and reporting. Reporting to the Senior Manager of Technical Accounting and Reporting, this position offers significant exposure to senior leadership and cross-functional global teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead accounting for acquisitions, including purchase price allocations, fair value assessments, and preparation of opening balance sheets.</li><li>Draft technical accounting whitepapers and perform journal entries and reconciliations related to new acquisitions.</li><li>Partner with external valuation specialists to complete tangible and intangible asset valuations in line with U.S. GAAP.</li><li>Ensure acquired entities are integrated into corporate reporting and internal controls, aligning with SOX and company policies.</li><li>Collaborate with financial reporting teams on acquisition-related disclosures and external audit requests.</li><li>Oversee post-acquisition adjustments and assist in goodwill impairment testing.</li><li>Partner with global legal, finance, tax, and treasury teams to ensure accurate and timely transaction support.</li><li>Contribute to special projects involving mergers, divestitures, and other technical accounting initiatives.</li></ul><p>If you have questions or would like more information, please call Jeff Sokolowski at (248)365-6131, For immediate and confidential consideration please apply today. </p>
<p><strong><em><u>100% ONSITE!!</u></em></strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>The Real Estate Services Coordinator will be the face of the building and provide day-to-day support to property management operations across three buildings. This includes tenant service coordination, vendor interaction, operational and administrative tasks, and ensuring a professional and welcoming environment for tenants and visitors.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for onsite visitors and tenants</li><li>Answer the building doorbell and respond to tenant requests professionally</li><li>Manage and code invoices; assist with operational property management tasks</li><li>Coordinate with vendors, issue and manage key fobs, and support access needs</li><li>Handle broker and visitor interactions</li><li>Provide concierge-style customer service and represent the property management team</li><li>Support property managers across three buildings</li></ul>
<ul><li>Address and resolve complex customer inquiries and complaints quickly and professionally.</li><li>Serve as the primary point of contact for escalated issues and ensure timely resolutions.</li><li>Accurately document customer interactions, resolutions, and ongoing issues in the CRM system.</li><li>Generate detailed reports from customer data, presenting key insights to management when required.</li><li>Analyze customer feedback and identify recurring trends to suggest improvements to workflows, policies, and service strategies.</li><li>Monitor and optimize the effectiveness of customer service processes and tools.</li><li>Support team members by answering technical or procedural questions and acting as a resource in challenging situations.</li><li>Partner with other departments like Sales, Operations, and Product teams to align on customer needs and resolve complex cases.</li><li>Contribute to cross-departmental initiatives aimed at improving the customer experience.</li></ul>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p><strong>Staff Accountant – Full Time</strong></p><p> <strong>Location: Hybrid (3 days in-office after 90 days of training)</strong></p><p>Our client, a dynamic and expanding real estate services organization, is seeking a <strong>Staff Accountant</strong> to join their growing team. This is an exciting opportunity to become part of a company with a strong culture, supportive leadership, and a collaborative team environment. With an expanding portfolio of properties, our client provides an excellent platform for career development, exposure to a variety of accounting functions, and the ability to make a real impact within the business.</p><p>The Staff Accountant will play an integral role in managing the accounting functions for multiple entities, ensuring accuracy, compliance, and timely reporting. You will work closely with colleagues across the organization while gaining exposure to diverse areas of real estate accounting. This position offers a clear growth path within the company, making it an ideal opportunity for someone who wants to contribute to both day-to-day operations and long-term strategic initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare accurate and timely financial reports to support business decisions.</li><li>Maintain depreciation and amortization schedules for assigned properties.</li><li>Reconcile bank statements, ensuring accuracy of balances and timely resolution of variances.</li><li>Prepare and maintain annual work papers for audits, reviews, and compliance needs.</li><li>Review and approve invoices and payments in accordance with company policies.</li><li>Maintain the general ledger and ensure appropriate coding of transactions.</li><li>Assist in cash forecasting to support operational needs.</li><li>Partner in the preparation of annual budgets and ongoing budget monitoring.</li><li>Support annual income tax preparation and external audit processes.</li></ul><p>If you are interested, and meet the qualifications listed below, please call Jeff Sokolowski directly at (248)365-6131 or hit apply today. </p>
<p>We are looking for an organized and proactive Office Manager to join our team in Scottsdale, Arizona. In this Contract-to-Permanent position, you will play a key role in ensuring the efficient operation of our office, maintaining facilities, and planning both internal and external events. This role requires a hands-on approach to setting up systems, managing vendors, and facilitating communication with building maintenance during the final stages of office construction.</p><p><br></p><p>Responsibilities:</p><p>• Event Planning and Execution: Coordinate external-facing events</p><p>• Oversee day-to-day office operations, ensuring a well-organized and functional workspace.</p><p>• Evaluate office needs and procure necessary supplies, including cabinets and storage solutions.</p><p>• Coordinate with building maintenance and service providers to address construction-related issues.</p><p>• Support one executive leader by managing administrative tasks and priorities.</p><p>• Establish and maintain systems for office snacks and kitchen supplies.</p><p>• Partner with vendors to ensure timely delivery of goods and services.</p><p>• Facilitate mail handling and courier shipments to ensure smooth communication flows.</p><p>• Organize and manage logistics for internal and external events, including catering and venue arrangements.</p><p>• Ensure a welcoming front desk presence while managing visitor scheduling and lobby organization.</p>
<p><strong>Robert Half </strong>is partnering with a leading <strong>Property Appraisal</strong> company in the <strong>Buffalo, NY</strong> area on their search for an <strong>Administrative Assistant</strong> with top-tier attention to detail. This <strong>in-office</strong> role will support both company leadership and the appraisal staff in a wide variety of critical tasks. The ideal candidate will have prior administrative experience, preferably in real estate, property management, or appraisal services. This role requires excellent communication skills and the ability to work efficiently in a fast-paced, deadline-driven environment. If you like an industry and position where every day can be different, this could be a great opportunity!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Provide administrative support to appraisers, management, and other team members to ensure smooth daily operations</li><li>Prepare, format, and proofread appraisal reports and other documentation for accuracy and compliance with company and industry standards</li><li>Maintain and organize client files, property records, and confidential information in both physical and digital formats</li><li>Manage incoming calls, emails, and correspondence, ensuring prompt and professional responses</li><li>Enter data accurately into appraisal management systems and ensure timely submission of completed reports</li><li>Support compliance efforts by adhering to appraisal regulations, confidentiality protocols, and quality assurance procedures</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced Paralegal to join our dynamic team in North Barrington, Illinois. This contract position offers an exciting opportunity to provide critical legal support, with a strong focus on real estate law and transactions. The ideal candidate will be detail-oriented, proactive, and committed to delivering exceptional client service.<br><br>Responsibilities:<br>• Prepare, review, and finalize legal documents, including those related to real estate transactions.<br>• Coordinate with clients, attorneys, and external parties to gather and exchange necessary legal information.<br>• Schedule meetings, manage attorney calendars, and ensure timely communication with clients.<br>• Conduct legal research and assist in fact-checking to support case preparation.<br>• Organize and maintain both physical and digital files, ensuring all documentation is up-to-date and easily accessible.<br>• Monitor upcoming depositions, hearings, and deadlines, keeping clients informed of key dates.<br>• Assemble client matter packages and track related expenses for reporting purposes.<br>• Uphold strict confidentiality standards when handling sensitive client and case information.<br>• Identify and prioritize tasks effectively, ensuring high-priority matters are addressed promptly.<br>• Support the team by performing additional administrative and legal assistance duties as required.
<p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
We are looking for an Audit Senior to join our team in Boston, Massachusetts. This role offers an exciting opportunity to work with a boutique firm that provides assurance, tax, and business advisory services to a diverse range of clients. As a trusted advisor, you will play a key role in delivering insightful financial analyses and ensuring compliance with regulatory standards while mentoring early-career team members.<br><br>Responsibilities:<br>• Conduct audit, review, and compilation procedures, including control testing, substantive testing, and analytical reviews, to evaluate the accuracy of financial data for privately-held businesses.<br>• Oversee the planning, execution, and completion of audit and review engagements, ensuring adherence to budgets, timelines, and quality standards.<br>• Apply a strong understanding of U.S. Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS) to engagements.<br>• Provide mentorship and guidance to early-career staff, fostering their growth and technical skills.<br>• Build and maintain strong relationships with clients, ensuring clear communication and a high level of responsiveness.<br>• Monitor industry trends and regulatory changes to ensure the firm's practices remain current and effective.<br>• Support ongoing development by participating in training and knowledge-sharing initiatives.<br>• Assist in identifying opportunities to enhance client outcomes through advisory services and forward-looking financial analyses.
<p>We are offering an exciting opportunity for a Benefits Analyst in ENGLEWOOD, Colorado, United States. As a part of our team, you will be working in the financial services industry, utilizing your skills in a diverse set of roles including processing claims, maintaining customer records, and resolving inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Manages and maintains assigned book of business. Has a good understanding of relevant compliance regulations and stays up to date on changes and new legislation. Works within the guidelines, ensures compliance.</li><li>Develop and maintain key relationships critical to the sales process and negotiate with carrier contacts to seek competitive options for clients.</li><li>Coordinates with account team to understand client’s strategy, and to define roles and responsibilities including deadlines.</li><li>Prepares requests for proposals (RFP’s) for all submissions to market. Responds to all carrier and client requests.</li><li>Responsible for ensuring timely target renewal delivery. Collaborates with insurance carriers and vendors to obtain preliminary and/or firm renewals.</li><li>Analyze current benefits, evaluating coverage, effectiveness, cost, plan utilization and trends.</li><li>Analyze all marketing and plan option responses, evaluates for accuracy and completeness, and requests clarifications and revisions, as needed. Develops plan options to best meet client’s strategy.</li><li>Presents all final results to account team. Determines content and structure of renewal presentation and identifies what to include (i.e; marketing results, utilization review, contribution strategy, benchmarking, financial reporting, etc.). Prepares renewal presentation.</li><li>Gather, review and validate all information related to assigned clients for renewal analysis and marketing purposes to include cost and contract terms</li><li>Provide analysis of benchmarking, contributions, data analytics, network disruption, as applicable</li><li>Applies underwriting as needed for trend analysis, high-cost claim analysis, contribution strategy, etc.</li><li>Monitor administrative costs of benefit plans and programs. Recommend cost containment strategies, including alternative methods for administration and funding.</li><li>Work with internal team regarding negotiations with carriers</li><li>Manage outsourcing of vendors and ensure reporting and other service needs are met</li><li>Build custom financial/utilization reports as needed and update monthly or as needed. Provide written and oral summary of findings.</li><li>Stays abreast of market competitiveness, carrier products and services, rate trends as well as State and Federal laws and regulations.</li><li>Supports data audits.</li><li>Updates financial summary and benefit highlight comparisons with all final renewal negotiation results</li><li>Complies with agency management system CRM standards. Saves and documents work product.</li><li>Will work primarily with medium to large clients who are fully insured and self-funded. Will also assist with the small group book of business on an as needed basis.</li></ul>
<p>We are looking for an experienced Family Law Legal Assistant to join our team in San Jose, California. This role focuses primarily on supporting attorneys in family law cases and requires a high level of organization, communication skills, and attention to detail. The ideal candidate will thrive in a fast-paced environment and demonstrate proficiency in legal administrative tasks while delivering excellent client service.</p><p><br></p><p>Responsibilities:</p><p>• Draft and revise legal documents, correspondence, pleadings, and court forms specific to family law matters.</p><p>• File legal documents through e-filing systems, ensuring adherence to court deadlines and procedures.</p><p>• Manage attorneys’ calendars, including scheduling court appearances, client meetings, depositions, and case deadlines.</p><p>• Collect and organize case-related documents from clients, ensuring timely submission and compliance with case requirements.</p><p>• Maintain and organize both physical and electronic case files for quick and efficient access.</p><p>• Perform conflict checks and ensure compliance with firm policies and procedures.</p><p>• Collaborate with attorneys to develop case strategies and conduct legal research as needed.</p><p>• Work with colleagues across practice areas when cases intersect with other fields, such as litigation or estate planning.</p><p>• Assist with special projects related to family law or broader firm operations.</p>
<p>We are looking for a dedicated Planning Analyst to join our manufacturing team in Bergen County, New Jersey. In this role, you will oversee customer portfolios and projects, ensuring that all processes are managed efficiently and in alignment with organizational procedures. The ideal candidate will foster strong relationships with customers, maintain detailed tracking systems, and communicate effectively to drive project success and enhance client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer portfolios and assigned projects, ensuring all activities align with organizational processes and departmental guidelines.</p><p>• Clarify customer requirements, including product specifications and delivery timelines, to ensure accurate processing.</p><p>• Monitor and track project details such as timelines, risks, and customer information to maintain exceptional organization.</p><p>• Provide timely updates to customers and internal teams, addressing potential risks to project timelines and ensuring proactive communication.</p><p>• Build customer loyalty by maintaining strong relationships, offering consistent follow-ups, and anticipating customer needs.</p><p>• Collaborate across departments to share critical information related to customer orders and lead times for seamless project execution.</p><p>• Respond promptly to inquiries from internal and external stakeholders, maintaining detailed documentation of all project tasks.</p><p>• Mentor and support Project Managers within the Customer Service team by sharing expertise and best practices.</p><p>• Uphold the company’s commitment to service excellence through effective communication and proactive problem-solving.</p><p>• Perform additional duties as assigned by management to support organizational objectives.</p>
